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Just got my new Tmobile Vario III - re badged Kaiser. But how do I enable Hsdpa (I think that's what its called). Am in London where I have heard it works but no sign and nothing in manual either - do get GPRS and 3G. Any tips?
HSDPA works straight out of the box (AFAIK). When you connect to the next it says "Connecting to GPRS, 3G..." and if your in an area with HSDPA a little "H" will apear at the top. If not a "3G" will appear in the same place.
I'm on T-Mob in UK and have had HSDPA with a connection of just under 1Mbps, though recently I haven't had it for some reason.
jbevan said:
Just got my new Tmobile Vario III - re badged Kaiser. But how do I enable Hsdpa (I think that's what its called). Am in London where I have heard it works but no sign and nothing in manual either - do get GPRS and 3G. Any tips?
Click to expand...
Click to collapse
Download KaiserTweak - see the thread at the top of this forum - there's a function on that utility to ensure HSDPA is turned on.
If the little H isn't appearing after that when you are downloading in 3G areas then you might need to check with T-mobile to ensure that you have access to HSDPA.
Not sure if I'm allowed to do this but there's a thread on another forum about this:
http://www.modaco.com/content/HTC-Kaiser-Kaiser-MoDaCo-com/260833/HSDPA-frustration-on-Vario-III/
Reportedly, HSDPA is now only offered on Web&Walk Plus - that does correspond with my recent experience since I didn't have it enabled until I upgraded to W&W Plus after which it automatically appeared without me asking...
If this is the case, I'm sure there are going to be complaints, but it really is consistent with the long-standing Web&Walk terms and conditions. The basic service was only ever intended to support light-weight web browsing and you were always supposed to pay the Plus premium before using your line to provide a mobile link for your laptop. Like many others, I broke the rules occasionally but now that I am making more serious use of my Vario III as the mobile data link for my laptop, I have gone legal and coughed up the extra few quid per month - it's still the best deal in town!
Martin
Same here I just upgraded from Web n Walk to the Web n Walk Plus package costs me an extra fiver a month but for how I use the phone it's well worth it.
im on standard w&w 7.50 per month phone, 150, and ask them to enable hsdpa, that all i did!
if they say no, phone and try again until you get someone, either clueless, or dont careless?
Apparently, since 19th November anyone one Web n Walk standard or the pay as you use service will not get HSDPA.
You need to be on Web n walk plus or Max.
Even if you call back a few times, they will put you through their tech support who have now all been instructed to deny you HSDPA.
Bad News, I'm going to complain about it.
Im on normal Web n walk - all i had to do was call T-mobile and request that they activate HSDPA on my account.
Boom.
Job done!
Is it really enabled?
OK.
I am currently on the phone to them for a second time. Both times have been told quite adamantly that HSDPA is enabled on my price plan which is the standard Web N' Walk.
I went into a bit of a rant telling them that there was no way that it was enabled and they have gone off to check with techies again. I'm guessing they are being told to say that as a standard fob off.
Will see where this attempt ends up.
Finally went through 3-4 customer service staff, a couple of first line techies all of whom told me HSDPA was enabled.
After finally insisting that they were still talking out their arses I got through to a proper techie who told me what everybody else has been saying about needing the upgrade to Web N' Walk Plus.
I then got in that lovely situation where I bought the upgrade from a shop (on their recommendation due to stock levels) and now have to go back to the shop and try and sort something out with the shop manager who will have to phone them to see what they can sort out. I am hoping that they are going to give me the upgrade for free, but we will wait and see. Will be extremely pissed-off if they make me go back to the store and don't give me anything.
The long and the short of it is that I doubt anybody is going to get it enabled anymore without upgrading. If I had bought it online or through the phone I think they would have given me the upgrade for free straight away. There was no way they were enabling it on the standard Web N' Walk for me.
I keep my fingers crossed for everybody who does have it and hope that they don't bring them all into line. I think if enough people complain as I have just done I think they'll probably enable it just to stop the barrage of phone calls.
Do your homework!
T-Mobile does NOT have a high speed data service. Your phone may show an H, but GPRS is all their network has. That's why they don't do business accounts.
Note the nationalities of the other posters -- T-Mobile in Europe does indeed have 3G. It's just T-Mobile USA that's behind for the moment; they're building up their US 3G network on 1700 MHz.
GSLEON3 said:
T-Mobile does NOT have a high speed data service. Your phone may show an H, but GPRS is all their network has. That's why they don't do business accounts.
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Click to collapse
Maybe that's true in your neck of the woods, but in UK, they definitely have
HSDPA (with pretty good coverage) and also business accounts
As I said before, the lack of HSDPA on basic Web&Walk is only a significant issue if you are breaking the terms and conditions... Basic rate W&W was only ever intended to support informational web browsing and email on your phone or PDA - you were always supposed to pay the Plus premium for heavier usage. I'm sure many of us broke the rules sometime, but you can't be too surprised if they take steps to plug the loopholes. £12/month for unlimited internet usage through your phone is still pretty good compared with the competition - they certainly have similar headline prices, but check the terms and conditions (particularly their definition of "fair use")
Marin
Pooper said:
Im on normal Web n walk - all i had to do was call T-mobile and request that they activate HSDPA on my account.
Boom.
Job done!
Click to expand...
Click to collapse
Lucky you, I've now tried to call 11 times and got the same message each.
"No way Jose, unless you upgrade to W+W Plus."
If your account was created before the 17th October then it seems that they can simply switch it on on your account. After that date the option isn't there for them to enable. Which is what happened to me
Just to highlight a good point made elsewhere, unless you're downloading large files all the time it's perfectly possible to live without HSDPA. I'm on PAYG and only really browse/email; the most I'll pay is £30/month. To pay £42.50 for the extra privilege of HSDPA (if you have coverage) on WnW+ simply isn't worth it!
Modgy said:
Just to highlight a good point made elsewhere, unless you're downloading large files all the time it's perfectly possible to live without HSDPA. I'm on PAYG and only really browse/email; the most I'll pay is £30/month. To pay £42.50 for the extra privilege of HSDPA (if you have coverage) on WnW+ simply isn't worth it!
Click to expand...
Click to collapse
I totally agree with the sentiment here, if you only use your phone for email & browsing, the WNW is probably good enough. I pay for WNWplus because I connect my laptop to the phone & benefit from HSDPA where available.
However the price difference between equivalent WNW & WNWplus packages is only £5 per month, so I'm happy to pay it. I can't justfy to myself the extra for WNWmax - I don't need IM & skype etc.
Could someone just clarify - If I see an "H" in the data connection, does that mean HSDPA is enabled? (on UK T-Mob). Thanks
Yes it does
I am going to Panama for several months and am taking my TyTN II. I wanted some tips from people who are currently there or have been there on a few things.
What service is the best one to get?
What does the service cost for unlimited data and calling?
Did you use skype while you were there? Any problems?
Did you use GPS while there? What maps etc do I need to get?
Any and everything I should get to prepare my phone to do everything it does here in Panama.
Thanks
CC
@bosstone
I would advise you to take another mobile phone ...not the KAISER!
The Panama Canal was not only established in Panama because of the smal land passage between the Pacific and at least the Atlantik. It was as well estabished there because it rains so often ....and the Canal needs a lot of water to run!
What I wanted to say is: The humidity is very very high in this area ...and the KAISER doesn't like it!
My personal experience was that my KAISER worked just 4 days in Panama. - totally loss - water damage
I cannot really give an advice witch mobile phone company you should use. For Europeans the best company is the in majorty Telefonica owned MOVISTAR, ...I think the only GSM - operating company in Panama on Band 850. ...and as I remember, they don't sell any special Data-prepaid! ...by the way: Makes it sence to sell a Data plan when GPRS has just arrived Panama?
About using GPS in Panama is to say:
There are in my knowledge no special maps you could use on any gps- coordinates related official distributed and supported software .....without GOOGLE MAPS MOBILE.
But first: To transfer the coordinates - dates is horrible expensive ....and second: If the dates arrive in your PocketPC you have passed the point it belows to, ...hmmm, unless you walk! *smile*
In other words: GPS-Navigation in Panama is not wellknown like in gps-maps supplied countries!
Well this is depressing. I just bought this phone specifically for my trip to Panama and most likely I will be moving there permanently. I just spent $500 for this phone because I though tit would be a great phone to have there. Last thing I want to do is take my brand new phone there and then have it get ruined. This really sucks.
I did find a GPS map for the area listed at http://www.panama-zone.com/
Does anyone else think my phone will just be destroyed by using it in Panama?
As far as the networks if I understand you correctly there is no unlimited data service in the entire country? This seems crazy if it is really true.
I am completely confused on what I should do now.
I was in Panama for a couple weeks back in November and I had no problem using my Tilt. I can't speak to the phone plans because I just used my AT&T plan and got wicked high roaming charges but it still worked fine. Skype worked ok when I was on wifi, as it would anywhere. The GPS worked fine as well, though I only used GPS Tuner to track a hiking path I took, and I didn't use it for vehicle navigation etc. In Panama City I had data, as well as in Penonome (the smaller town I was staying in) though it was only GPRS or EDGE, not HSDPA. So, as far as it goes, I don't think your phone will be destroyed, as long as you don't drop it IN the canal. Sorry I couldn't help more with your other questions.
I live in Costa Rica and my TILT work perfect with local provider !!!
It may work fine in Panama
I first used my unlocked Tilt in Panama in August with no trouble whatsoever (right in the middle of the rainy season). In late November though (which this year proved to be the tail end of the rainy season), I used my tilt for two days and it randomly started acting funny so I opted to reset... upon doing so, I got locked into the multi-colored SPL. I was convinced that my Tilt was done for good, but was able to flash a new SPL fix once I got home and everything is back to normal in the states. My father had his 3g iPhone with him, not only was his reception better and data faster, but even with me running Quick GPS, his GPS with Google Maps locked in on our locations a full 30 seconds faster. We were both on AT&T with the international roaming package and 20MB of data. I have the AT&T compatible radio installed, and I was concerned that this might have caused some of my problems since the network was switching in and out from Movistar to another all throughout my most recent trip. I don't know enough about radios to know if this can even create a conflict, all I do know is that my Tilt didn't survive the trip, and it wasn't until I was on the airplane home that I got it to successfully boot... i didn't turn it off again until I could flash a new SPL.
Now concerning Skype:
There's a lot of misinformation on the internet concerning VOIP in Panama. There's a lot out there that claims Panama's nationalized service (I believe it's now just called Cable & Wirelesss) blocked the ports commonly used by VOIP. I think that's old information. My attorney uses Skype in Panama City with no issues, panamanian number. I've had no problems using skype from the States to reach mobiles and computers in Panama and vice versa. I have a US skype number that still rings in Panama whenever it's called, so I'm pretty confident you won't have any issues. Even if you have problems, changing the ports is a simple enough enough process for even the most inexperienced users. In the few days I had before my HTC died down there, I did manage to use Skype mobile. It connected successfully, but as you're likely aware, the sound routes through the speaker so after my test call, I didn't use it again.
When it comes to Navigation on your HTC.... there is only one decent map that I know of at panama zone (linked above from another user) for mobiles, and it works only with Garmin (mobile XT) software... the map is pricey, and you won't find a pirated copy anywhere. Frankly, if you're considering an unlimited mobile data plan and expect to be in regions with good cell coverage, google maps works just fine.... I used it throughout panama city and pretty much all along the route to the southeastern tip of the azuero peninsula with no problems whatsoever. Most major roads will be pretty accurate.
On mobile service, I'll have to let you know. I'm moving to Panama in mid January for good. I've purchased an unlocked GSM phone from motorola just in case I have problems with my tilt again. I plan to start just using the prepaid sims until I can figure out the available packages, but in the past six months there have been major changes in wireless carriers in Panama. I am fairly certain that movistar, if they aren't already, will be offering an unlimited data plan. I'm still learning spanish, but if you can decipher it, check out http://www.movistar.com.pa/
If you're a big skype user, I do have a suggestion if you're looking to talk a lot in to people in the states. Since most prepaid mobiles have free incoming calls, I have set up skype to forward calls to my panamanian number when I'm not at my desk (in panama). Now when people from the states call my Washington DC skype out number, it rings in Panama (and if I answer at my computer, the call is free if it's not long distance for them to call DC) if I'm not there, it forwards the call to my mobile in panama and it's at a rate of 19 cents a minute... which is pretty good for calling a mobile number in Panama from the USA, though it does charges my skype account, not whoever is trying to reach me in the states. There are all kinds of options with call forwarding and multiple numbers, and skype mobile to avoid high call charges... a little annoying to set up, but with the savings it pays for itself in no time.
Digicel offers 1gb of data for 29.99 a month.
...and Movistar looks like 39.99 for the same: http://www.movistar.com.pa/site.php?id=5http://www.movistar.com.pa/site.php?id=5
So my Telus Milestone cant get a gps lock in Costa Rica at all. I know the gps on this phone sucks but I have already rooted it and changed the gps servers to Google servers.
When I use GPS2 app I can see up to 5 apps but I never get a lock. any idea of what I can do?
Try going into your APN settings - whatever APN you have for the provider you're using in Costa Rica, set the APN type to: default,supl
Does that accomplish anything?
I don't even have a sim card in while I am here. I discovered though I can only get a lock while not moving, so I just have to make sure I get a lock before I get in a vehicle.
could I ask what navigation software you use in Costa Rica on the Milestone?
BTW - without data connection you get no assisted GPS. Hense slow lock. No surprises there.
leobg said:
could I ask what navigation software you use in Costa Rica on the Milestone?
BTW - without data connection you get no assisted GPS. Hense slow lock. No surprises there.
Click to expand...
Click to collapse
Even in Canada the assisted doesn't appear to help me. I think I'm going to try a Euro rom and the 3G hack, unless I just get a N1 instead.
I wasn't using it for navigation, which even with data I think is impossible in Costa Rica considering their roads.
I was using "My Tracks" to track where our tours were and where I saw good birds so when I go back I know where to go. Also its neat that you can export your data and overlay it on Google Earth and show your friends and family what you did while on vacation.
I also wanted to know how fast the plane was going and how high it was on our way home but that was out of the question.
I can report the new Thai firmware leaked by GOT is giving me better aGPS than ever, on my Telus Milestone unlocked for Fido. Once you're using a SIM again, you might want to try that out. Same 3G frequencies and all.
cmstlist said:
I can report the new Thai firmware leaked by GOT is giving me better aGPS than ever, on my Telus Milestone unlocked for Fido. Once you're using a SIM again, you might want to try that out. Same 3G frequencies and all.
Click to expand...
Click to collapse
Thanks. I'll likely be getting a N1 tonight or tomorrow but I'll load Thai firmware on the device for my brother. perhaps I'll be giving him the better phone
but I just want new stuff!!
Thanks for the heads up. Installed the Thai firmware and things appear to be much better for sure. GPS lock still takes a bit of time but at least I can get a lock while actually driving and AGPS actually works!
I think the big difference in the newer firmware is a fix to a bug where an old cell tower ID would be reported in 3G mode. This caused the phone to make incorrect guesses as to its coarse location, messing everything up. The new version deals with the handover much better and my location aware apps are no longer so confused.
Hi Guys,
Been searching the forum about this but cant find anything so i have registered myself to open this thread.
So, i have recently bought the HTC one from Three (Moved from o2) on the unlimited one plan. The only problem is that I cant get the internet to work, the phone says i have 4 full bars of signal with 'H' connection but the pages will not load at all. When it does work, it will work for 10 mins and then would just stop working again till it decides to stop being moody again.
I have tried switching off the phone, re inserting the sim card but the problem was still there. Therefore, I have called up Three customer services and they said that ' THIS IS A KNOWN ISSUE AND THERE IS NOT A FIX' he also agreed that I can cancel my contract (employees in the store have different opinions all together). I now have a phone which cant get online (95% of the time) and a data plan that i cannot use!
So can someone who has this phone with three network UK please tell me whether you are facing this problem? If no one is facing this problem then i am happy to put it down to the handset and get it replaced if not i will leave altogether.
Please note, web browsing on wifi is fine and when i have this issue wifi is switched off.
Thanks,
Mareen
It's do to Three being too heavy congested... I get this sometimes on my LG fone. I have 2 different APN's that I use for Three & they both do this. Try, going into Airplane mode & then back on to reset the data connection. Sadly, this will happen due to more people using Three & they can't support the amount of bandwidth.
This is what happens with Unlimited data plans. The more people use unlimited data, the more likely you will have problems connecting at peak times... thus, meaning whats the point in Unlimited?!.
IMHO, network providers should be making sure they have reliable data connections rather than aiming for 100+mps data speeds!.
nk7600 said:
It's do to Three being too heavy congested... I get this sometimes on my LG fone. I have 2 different APN's that I use for Three & they both do this. Try, going into Airplane mode & then back on to reset the data connection. Sadly, this will happen due to more people using Three & they can't support the amount of bandwidth.
This is what happens with Unlimited data plans. The more people use unlimited data, the more likely you will have problems connecting at peak times... thus, meaning whats the point in Unlimited?!.
IMHO, network providers should be making sure they have reliable data connections rather than aiming for 100+mps data speeds!.
Click to expand...
Click to collapse
Thanks for your reply but this is not just peak time issue. I face this problem all the time and the customer services person also said it's a known issue and possibly there won't be any fix. He also stated the phone gets stuck in this mode due to all the apps installed by three but if that is the case then surely more people would have flagged this up.
I just don't know what to do. This one plan is so good and everyone at work are mostly on it but how can they connect and I cant from the same location same time if it is what you are insisting about congested network?
mareen77 said:
Thanks for your reply but this is not just peak time issue. I face this problem all the time and the customer services person also said it's a known issue and possibly there won't be any fix. He also stated the phone gets stuck in this mode due to all the apps installed by three but if that is the case then surely more people would have flagged this up.
I just don't know what to do. This one plan is so good and everyone at work are mostly on it but how can they connect and I cant from the same location same time if it is what you are insisting about congested network?
Click to expand...
Click to collapse
Welcome to three UK
Sent from my HTC Incredible S using Tapatalk 2
Wow a lot of hate for 3. I am using the one on the 3 network and do not have any problems whatsoever. I get consistent good speeds between 3 - 10 mbit/s without any of the issues described.
I am in London which is very congested. I am using an unlocked htc one and not a phone provided by 3 so it is possible that it is something to do with 3s Rom. But i think it is much more likely just a bad device and you should get it replaced.
It is definitely not a "known issue" with the phone or we would have heard a lot more about it on these forums.
Sent from my HTC One using xda app-developers app
Exactly! Hence this thread. Im also based in london and this issue happened in any locations i been too! Im torn between staying with them or getting it replaced.
If getting it replaced i will lose the 7 day cancellation period.
mareen77 said:
Thanks for your reply but this is not just peak time issue. I face this problem all the time and the customer services person also said it's a known issue and possibly there won't be any fix. He also stated the phone gets stuck in this mode due to all the apps installed by three but if that is the case then surely more people would have flagged this up.
I just don't know what to do. This one plan is so good and everyone at work are mostly on it but how can they connect and I cant from the same location same time if it is what you are insisting about congested network?
Click to expand...
Click to collapse
& tbf, mine doesn't just happen on peak times either. When I worked for O2 in Pay Monthly, I used to advise customers thats why they have a fair usage in place to prevent data connection issues. Unlimited Data on O2 used to be around 2GB/3GB & anyone who used to go over a lot used to get a text to let them know of cut off there data connection for that month. I left O2 a year ago after working for them for 2 years in Customer Services in Pay Monthly, so know a fair bit about signal & data & why there's generally a fair usage in place.
Three are VERY good at marketing themselves as All You Can Eat but as more people jump onto Three's network, the more you will have data issues. What Three have said is complete crap as my fone is sim free with no bloatware & its all due to there network & NOTHING to do with what fone you have.
I am on Three's Pay As You Go £15 300, 3000 Texts & All You Can Eat Data which Includes Tethering. Soon, Three will have to either cut back All You Can Eat or build more on there infestrure...
i would suggest its a problem with the '3' device. I am on a sim only plan with '3' and using a sim free device i purchased from phones4u, the phone works fine with only the occasional slow connection which i personally put down to congestion. I am in Wiltshire and generally get around 3 to 15mb download depending on time of day and amount of traffic on the network.
Never had a problem with my one on 3! Although in Milton Keynes today it went to Roaming!!!!!!!! Still worked (roaming was turned off) off to London next week so will see what happens with mine. Still mega impressed with the phone...
No issue with my 3 device in Essex and London, although do have issue 40 floors up but I expect that!
I'm on a SIM free device with Three. Never had a data problem yet and have excellent speeds.
Sussex.
Sent from my HTC One using Tapatalk 2
mareen77 said:
Hi Guys,
Been searching the forum about this but cant find anything so i have registered myself to open this thread.
So, i have recently bought the HTC one from Three (Moved from o2) on the unlimited one plan. The only problem is that I cant get the internet to work, the phone says i have 4 full bars of signal with 'H' connection but the pages will not load at all. When it does work, it will work for 10 mins and then would just stop working again till it decides to stop being moody again.
I have tried switching off the phone, re inserting the sim card but the problem was still there. Therefore, I have called up Three customer services and they said that ' THIS IS A KNOWN ISSUE AND THERE IS NOT A FIX' he also agreed that I can cancel my contract (employees in the store have different opinions all together). I now have a phone which cant get online (95% of the time) and a data plan that i cannot use!
So can someone who has this phone with three network UK please tell me whether you are facing this problem? If no one is facing this problem then i am happy to put it down to the handset and get it replaced if not i will leave altogether.
Please note, web browsing on wifi is fine and when i have this issue wifi is switched off.
Thanks,
Mareen
Click to expand...
Click to collapse
Have you tried
1. Check the APN settings (try to delete and add again manually)
2. Set mobile network to 3G only (as opposed to the 2G/3G/LTE option)
Here I get barely 200Kbit/sec down and a megabit up, HSPA+ 21.6Mbit
In the next town I get 15+Mbit down and over 2 megabit up, again HSPA+ 21.6Mbit
Massive difference, and consistent with both places too. Three acknowledge the congestion issues and claim engineers are looking into it, but its been months.
Same speed on T-Mobile here so it's probably a MBNL site...no idea who to complain to tbh!
I get 10-20 mb dl speeds on Birmingham, never had any issues, don't really get the three hate. Been with them for 5 years.
Sent from my HTC One using xda app-developers app
Oh wow!
I'm getting the exact same problem but couldnt find anyone mentioning it so thought I must be doing something wrong!
I'm on EE (Orange) and I get cut outs quite regularly even though it shows full signal. Usually turning it on and off again or switching to airplane mode resolves it but it really is starting to pi$$ me off! :crying:
Snapperstan said:
Oh wow!
I'm getting the exact same problem but couldnt find anyone mentioning it so thought I must be doing something wrong!
I'm on EE (Orange) and I get cut outs quite regularly even though it shows full signal. Usually turning it on and off again or switching to airplane mode resolves it but it really is starting to pi$$ me off! :crying:
Click to expand...
Click to collapse
with ee its a totally different problem, there is a thread on it somewhere, its basically when you switch between 3g and 4g its cuts off,
have a look for the thread
I'm on Orange (although the phone usually shows EE) and I'm seeing this too.
If I leave my house, quite often as soon as the WiFi disconnects, I don't get a data connection. Again, I have the little "H" or "3G" displayed but I need to hit airplane mode on/off to wake it up.
Starting to wonder if it's a handset issue... I'll see if I can run some logcat next time I'm moving around. Doesn't do it all the time, if I leave work, then the wifi > H transition seems fine.
Thanks for the info guys. I used to be with three when they actually entered UK and their service was really good back then in my area. So i think this problem lies with the handset i think. Im going to pop into store and see what they say. Im just worried that if i do get a replacement it will have gap and power button problem reported by other users.
no issues at all, oldham
OK, decided to stay with three but they have promised me to replace the handset. So nice of them. I can only do this Monday as I dont have all of the paperwork with me.
I will keep you guys updated with how my new phone gets on.
Hi Folks,
I hope you can help me with a data roaming issue I am seeing on my RAZR i. I have data roaming disabled in the options.
There seems to be a lag of some kind, where the RAZR i will not recognize a cell/operator switch while in standby/locked mode.
I can reproduce the error everytime - I have the phone locked and connected to my bluetooth handsfree in the car - it will show my home network operator. I cross the border and drive to a point where I know 100%, that I have lost home operator connectivity. The BT handsfree will show my home network operator - data will be sucked in the background, since the phone believes it is still booked in under my home country operator.
I helped myself by setting my contract to explicitly activate roaming everytime by sending an SMS message - I am getting the notification SMS everyday, that data roaming has to be enabled, and I am now trying to consume data in a foreign country....
As soon as I press the power button and wake the phone up, the network operator will immediately switch to the foreign countries operator and data roaming activity will cease...
I have tried this well over hours already as well, to leave it in standby state, to see if it will eventually recognize the operater switch, but even after 6hrs at my workplace (50km away from the border) it was still showing my home countries operator.
This has happened to me on ICS 4.0.4 as well as JB 4.1.2 - I thought the update might resolve it.
I am stock JB Retail EU, unrooted (thanks Moto) and locked BL.
Anyone else observing this or able to reproduce the fault? I have opened a ticket with Motorola but their first "repair" attempt was to flash the latest firmware again, which did of course not resolve the error....
thanks a million for your time reading this and maybe offering some insight on what might be causing the issue.
cheers, Stefan
Out of curiosity, is this your first Android phone? And also do you have data to show that other Android phones switch instantly when crossing the border?
(Not trying to be rude, just that the expectation on that behavior might not be feasible and it is not the Phone's or Motorola's fault, I have no idea at the moment)
Omar-Avelar said:
Out of curiosity, is this your first Android phone? And also do you have data to show that other Android phones switch instantly when crossing the border?
(Not trying to be rude, just that the expectation on that behavior might not be feasible and it is not the Phone's or Motorola's fault, I have no idea at the moment)
Click to expand...
Click to collapse
Appreciate the quick response Omar, and no worries I don't see your question as rude. This is indeed my first Android phone, however - I think a fundamental function like Data Roaming should work immediately when the event is about to occur, since it can inccur significant cost..
When it is switched off, I expect the phone to not download data when it is on a foreign network, so I assume it would be an easy thing to "program" polling cell-information again before I start the download, no?
StefanGA said:
Appreciate the quick response Omar, and no worries I don't see your question as rude. This is indeed my first Android phone, however - I think a fundamental function like Data Roaming should work immediately when the event is about to occur, since it can inccur significant cost..
When it is switched off, I expect the phone to not download data when it is on a foreign network, so I assume it would be an easy thing to "program" polling cell-information again before I start the download, no?
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Need to block international roaming - I live near Canadian border
Since we do have that option to select "Home Only", see if that makes a difference. I think that might even block the phone calls too .. but try it as a first approach.
Omar-Avelar said:
Since we do have that option to select "Home Only", see if that makes a difference. I think that might even block the phone calls too .. but try it as a first approach.
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I am not sure where to find the "Home Only" option.. I looked through the data and phone menu - where is it located? Maybe it is not available on the "Retail" phones?
StefanGA said:
I am not sure where to find the "Home Only" option.. I looked through the data and phone menu - where is it located? Maybe it is not available on the "Retail" phones?
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Oops, I couldn't find it ... maybe it was there on ICS? But you can also try under Network Operators try unchecking "Choose automatically".
There's an option for data roaming under Mobile Network settings, just uncheck it if it's enabled...
nick7722 said:
There's an option for data roaming under Mobile Network settings, just uncheck it if it's enabled...
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This is what I have unchecked from the very beginning, but the issue is, that the phone is not obeying that setting.. thus the thread...
@Omar-Avelar, I don't have my Razr currently to check your suggestion with the operater selection - Motorola had me send the phone in another time, "to fix it" - so apparently they are admitting there is an issue in the way it is behaving.. I wonder if anyone else has the issue or it is just my phone - which would mean hope in terms of an "easily repairable hardware defect"...
Omar-Avelar said:
Oops, I couldn't find it ... maybe it was there on ICS? But you can also try under Network Operators try unchecking "Choose automatically".
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Hi Omar, received my phone back yesterday - tried this morning and of course it is still not working.. I will try your suggestion of disabling the automatic network selection tomorrow morning on my way to work and see if that works.
What I did notice, is that I seem to have a different baseband version, than the official specs are suggesting:
according to this site:
http://pdadb.net/index.php?m=reposi...0_android_4.1.2_ota_system_upgrade_91.2.26001
the baseband is supposed to be:
SUNRISE_SMB_REV30_V2_R3_1233.C7_sec
however, my phone is showing:
SUNRISE_SMB_REV30_V2_R3_ENZO_1251.B_SEC
the name somehow smells custom made fishy to me - I am sure I never messed with this however. My girlfriends Razr i is showing the same version and I know she never ever touched it other than doing the OTA upgrade, so I wonder if there was a faulty OTA distributed at some point?
Could this be the culprit? If so, can I switch to the "correct" baseband without unlocking/rooting?
Really appreciate all your feedback and help so far.
cheers, Stefan
I'm in the UK with a retail UK firmware and the same baseband as yours.
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kenrw7 said:
I'm in the UK with a retail UK firmware and the same baseband as yours.
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Thanks for the feedback, do you have a chance to test, if you are having the same issues disabling roaming capabilities?
StefanGA said:
Thanks for the feedback, do you have a chance to test, if you are having the same issues disabling roaming capabilities?
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I'm on Tescomobile (O2 provide the network) and have my data roaming off and the phone never locks onto another provider, as I understand the problem for you is when cross a country border which I don't (being an island and no borders) I'm due to go to vacation in South of France in 5 weeks and I'll check then whether my roaming switches on when I change to another provider there.
Have tried select another network (Orange) but cannot connect,
Hope I understood your problem.
kenrw7 said:
Hope I understood your problem.
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yes, you got it exactly right. I have no issues within my country (Germany) either, phone stays on T-Mobile and never locks onto another network (O2, Base, etc..), it is like you said, when I switch to another countries roaming partner, the phone in standby mode still believes to be in the home network (T-Mobile).
Watch out in France then, although the issue might not be happening for you - assuming you fly in and switch off the phone. Once you reactivate the phone in the foreign country, it will be actively pulling and seeing the foreign operator I suppose.. In my case the phone switches countries in the background in standby, thus not actively searches/recognizes the change... at least this is my current theory that would match the behavior that I observe on an external hands free unit display...
Right I'll watch it when in France, might even make a working visit to Munich before then. I do know when I went to Hoogeveen in Jan I had a xperia go and that retained roaming off when on kpn.
Sent from my XT890 using xda app-developers app
Hi @Omar-Avelar,
I tried your suggestion this morning and disabled automatic network selection - guess what, I am observing a similar behavior.
The phone does in fact loose network connection at a point when the home network is no longer in reception, but the phone/hands free unit is NOT updated.. it keeps saying "Telekom.de" and shows 3 bars.. Even turning off the external bluetooth hands free unit and disconnecting the bluetooth link, then re.enabling the bluetooth link on the hands free, does NOT update the network operator status. You have to wake up the phone for it to realize it is disconnected from the network.... (good news obviously in the state of being disconnected from the network there is by the nature of design no possibility to retrieve data....)
My non-technical skills tell me, that the baseband is doing it's job of handling the network connections/operations properly, but when it comes to passing on the network piece to the "software/android side" this is where the disconnect is. Obviously the roaming setting is an android feature, that is not handled within the baseband, so if the phone/software doesn't know what's going on, it can't interact.
Any suggestions? fixable? did you take a look at my previous post on the baseband version?
kenrw7 said:
Right I'll watch it when in France, might even make a working visit to Munich before then. I do know when I went to Hoogeveen in Jan I had a xperia go and that retained roaming off when on kpn.
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Hi there, how did your trip to France work out? Did you run into the roaming issue?
Hi @Omar-Avelar,
I think I made some progress - I believe the culprit is the intel deep sleep mode. When I interprete the sources correctly, the RAZR i enters deep sleep mode directly when going into standby/phone is locked/screen turned-off. To prove my theory, I installed "WakeMyAndroid" ( https://play.google.com/store/apps/details?id=com.gejos.android.wakemyandroidpro&hl=en ), the program is intended to prevent deep sleep mode and keep the phone in standby.. I set the timing to 9 sec and advanced invisible smart wakeup, as well as force wake if data lost - guess what, it works. Network operator switches and the phone immediately turns off data roaming.
Downturn of course is increased power consumption, since the phone never enters deep sleep. It brings me still over the day, so it is an acceptable workarround, I may play with the wake interval, too to increase usage, but I guess there should be a way to check network status in deep sleep mode, no? I am not a developer, so I don´t know what would need to be done, but shouldn´t it be able to poll network status in deep sleep every couple of seconds? Or rather a baseband function to "invisible wake" the phone when network operator changes?
Hope you or anyone else reading this, can help me. Appreciate your time.
cheers, Stefan
Hi @StefanGA do you have any tips or update on the issue?
In my country we pay data traffic by just roaming with another operator (within the same country). Because the signal of my current operator isn't always good, the roaming happen often, resulting in a lot of additional 0,01€ - 0,03€ that pile up.
Thanks
Sorry, Motorola admitted, they have no solution to the problem - I.e. No interest to invest time to research it.. I returned my RAZR i and exchanged it for a RAZR HD.
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