[Q] T-Mobile Moto X - Failed to unlock bootloader - Moto X Q&A

I was quite lucky, in that my shiny new Moto X was delivered today. I've played around a bit with the stock software, and decided that I really wanted to root and play a bit more. Upon getting my Device ID, I pasted it in the Motorola unlocker page only to be greeted with the message that my device doesn't qualify for the bootloader to be unlocked.
I'm quite sad. Has anyone had any success in unlocking the T-Mobile Moto X just yet?

If you bought it off contract as a T-Mobile variant then the boot loader is unlockable as far as I am aware.
Sent from my XT1058 using XDA Premium 4 mobile app

adb pull /system/app/PrivInit.apk
send it to me, and I will build PwnMyMoto for it

TooSlo said:
I was quite lucky, in that my shiny new Moto X was delivered today. I've played around a bit with the stock software, and decided that I really wanted to root and play a bit more. Upon getting my Device ID, I pasted it in the Motorola unlocker page only to be greeted with the message that my device doesn't qualify for the bootloader to be unlocked.
I'm quite sad. Has anyone had any success in unlocking the T-Mobile Moto X just yet?
Click to expand...
Click to collapse
Get rid of all spaces they will make the code invalid.
Sent from my GT-I9505G using Tapatalk 2

mattlgroff said:
Get rid of all spaces they will make the code invalid.
Sent from my GT-I9505G using Tapatalk 2
Click to expand...
Click to collapse
Nevermind.

jcase said:
adb pull /system/app/PrivInit.apk
send it to me, and I will build PwnMyMoto for it
Click to expand...
Click to collapse
Master Jedi, will PwnMyMoto, root and UNLOCK the bootloader? I'm on Verizon waiting for Dev Edition to arrive at my door step.
Sent from my SCH-I605 using Xparent Cyan Tapatalk 2

Bill Idol said:
Master Jedi, will PwnMyMoto, root and UNLOCK the bootloader? I'm on Verizon waiting for Dev Edition to arrive at my door step.
Sent from my SCH-I605 using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
No, if you can unlock the bootloader, do so properly and dont use my exploit. Unlock it, flash re covery flash supersu

jcase said:
No, if you can unlock the bootloader, do so properly and dont use my exploit. Unlock it, flash re covery flash supersu
Click to expand...
Click to collapse
Thankyou Master Jedi
Sent from my SCH-I605 using Xparent Cyan Tapatalk 2
---------- Post added at 10:24 AM ---------- Previous post was at 10:09 AM ----------
jcase said:
No, if you can unlock the bootloader, do so properly and dont use my exploit. Unlock it, flash re covery flash supersu
Click to expand...
Click to collapse
Another question(s) for you sir, I understand that unlocking the BL will enable you to flash a custom recovery but do you need to unlock to flash custom roms? And if you don't what recovery image do you use to flash roms with? And if I unlock the BL using the moto website what method do I use the obtain root?
Sent from my SCH-I605 using Xparent Cyan Tapatalk 2

Same Issue
T-Mobile Moto X with the same issue; enter code from fastboot formatted as instructed into the unlock webform and get 'does not qualify'. Sat on the phone with Motorola's awful support for an hour (mostly on hold) wading through support reps that do not understand what the difference is between 'bootloader' and 'SIM' unlock and finally got to tier-3 support, which was closed for the day, and will be calling me back. Web chat was futile, the rep kept insisting this is for the developer edition only, (which ships unlocked to begin with therefore negating the need for an unlock request).

Was just successful. Not sure if this was Motorola's fault or not, but i tried again, doing everything the same way as before and it worked, code was e-mailed and phone is unlocked.
deskhack said:
T-Mobile Moto X with the same issue; enter code from fastboot formatted as instructed into the unlock webform and get 'does not qualify'. Sat on the phone with Motorola's awful support for an hour (mostly on hold) wading through support reps that do not understand what the difference is between 'bootloader' and 'SIM' unlock and finally got to tier-3 support, which was closed for the day, and will be calling me back. Web chat was futile, the rep kept insisting this is for the developer edition only, (which ships unlocked to begin with therefore negating the need for an unlock request).
Click to expand...
Click to collapse

same **** here, cant unlock with tmobile

I had the same problem on my Rogers xt1058...But the next day it just worked. So just keep trying.
Sent from my Moto X cell phone telephone...

kj2112 said:
I had the same problem on my Rogers xt1058...But the next day it just worked. So just keep trying.
Sent from my Moto X cell phone telephone...
Click to expand...
Click to collapse
i hope they didnt ship att to me. i dont know how to check

Software version in settings, about. But I'm not sure which are which. Lol
Sent from my Moto X cell phone telephone...

After about an 1 hour with Moto Support team they told me Tmobile version is NOT unlockable and their webiste is wrong

kolyan said:
After about an 1 hour with Moto Support team they told me Tmobile version is NOT unlockable and their webiste is wrong
Click to expand...
Click to collapse
If they said it is, but it isn't. Good ground for return.
Sent from my Moto X cell phone telephone...
---------- Post added at 02:14 PM ---------- Previous post was at 02:11 PM ----------
Also, I wouldn't trust what they say at that level of support. I emailed support when mine wouldn't work.... Clearly asking about my boot loader and their response was my version was not carrier unlocked. Not the sharpest knives in the drawer over there. Lol
Sent from my Moto X cell phone telephone...

Escalated issue, level 2 support rep logged in my PC to make sure and he wasnt able to unlock either.

Try to unlock it today, I was in the same problem a few days ago, In motorola webpage says that my bootloader doesnt qualify for unlock, but today my luck changes, and I try it again, and for my sorprice was that the unlock code was available.

I am having the same issue.
Sent from my XT1053 using XDA Premium 4 mobile app

Is this a new motomaker device ?
Sent from my XT1058 using XDA Premium 4 mobile app

Related

Unlock-able bootloader on Verzion now?!

I noticed that Motorola has added VZW to the list of MOTO X carriers on their page "What devices are supported by the Bootloader Unlock program?"
[google: motorola unlock supported devices]
Has anyone else seen this? I don't see any news releases anywhere for it, and it definitely wasn't there previously.
From the chart, it doesn't appear to be specific to the Dev edition. Does this mean I/we could unlock the non-dev 'retail' version of the phone? Has anyone actually tried or used this method to unlock with or without success?
B
Impossible lol
https://motorola-global-portal.cust...sion/L3RpbWUvMTM4MDY3Njk1NS9zaWQva2dPblNLQmw= for those interested
Sent from my XT1060 using Tapatalk 2
Zach.discgolf said:
Impossible lol
https://motorola-global-portal.cust...sion/L3RpbWUvMTM4MDY3Njk1NS9zaWQva2dPblNLQmw= for those interested
Sent from my XT1060 using Tapatalk 2
Click to expand...
Click to collapse
Im pretty sure that the OP is referring to that image. Notice it says: US / Sprint, USC, TMO, VZW are all unlockable.
Im also pretty sure that it is referring to the DE.
Yeah that's for the Dev edition. You can try it on the regular one if you please (won't hurt anything) but when you enter the magic code acquired from the device you will be told its not valid for unlock.
Sent from my XT1060 using xda app-developers app
Anyone tried it?
infinit22 said:
Anyone tried it?
Click to expand...
Click to collapse
Not a Verizon owner but Rogers , I did unlock my boot loader, you got nothing to lose. you have to get a code from your phone in fastboot which you insert into Motorola's unlocking request page at which point either you get a code or it will say your boot loader is not unlockable
Sent on my Moto X
Was going to try it but can't even log into my Moto account lol.. Either way HIGHLY doubt it would work. Must be talking about the Dev edition.
Doesn't work. Worth a shot though
infinit22 said:
Doesn't work. Worth a shot though
Click to expand...
Click to collapse
Well look at it this way, you still have your warranty
Sent on my Moto X
infinit22 said:
Doesn't work. Worth a shot though
Click to expand...
Click to collapse
yep. just tried too... no luck.
flashallthetime said:
Not a Verizon owner but Rogers , I did unlock my boot loader, you got nothing to lose...
Sent on my Moto X
Click to expand...
Click to collapse
Unless, of course, you consider losing your warranty something to lose.

[Q] Confused about unlocking of bootloader

I recently ordered a GSM unlocked moto x from motomaker and I was wondering if the gem unlocked version's boot loader is unlockable. I plan to get a sim card from T-Mobile soon, if that info is useful at all. Thanks in advance guys!
tomh12player said:
I recently ordered a GSM unlocked moto x from motomaker and I was wondering if the gem unlocked version's boot loader is unlockable. I plan to get a sim card from T-Mobile soon, if that info is useful at all. Thanks in advance guys!
Click to expand...
Click to collapse
Yes, it is unlockable: I just did mine this evening! However, it will void the warranty..but hey, I sometimes live dangerously.
markwebb said:
Yes, it is unlockable: I just did mine this evening! However, it will void the warranty..but hey, I sometimes live dangerously.
Click to expand...
Click to collapse
How did you unlock it? And was it on android 4.4?
More than likely it still comes with 4.2. You unlock it by visiting Motorola Unlock Bootloader page. It lists all the steps needed. Simple process, should take no more than 10 minutes.
Btw, the T Mobile Moto maker version comes with a T Mobile SIM inside already. Just has to be activated.
Sent from my Moto X
RenSoAbrupt said:
More than likely it still comes with 4.2. You unlock it by visiting Motorola Unlock Bootloader page. It lists all the steps needed. Simple process, should take no more than 10 minutes.
Btw, the T Mobile Moto maker version comes with a T Mobile SIM inside already. Just has to be activated.
Sent from my Moto X
Click to expand...
Click to collapse
I received mine yesterday and it came with 4.4.2
RenSoAbrupt said:
More than likely it still comes with 4.2. You unlock it by visiting Motorola Unlock Bootloader page. It lists all the steps needed. Simple process, should take no more than 10 minutes.
Btw, the T Mobile Moto maker version comes with a T Mobile SIM inside already. Just has to be activated.
Sent from my Moto X
Click to expand...
Click to collapse
Correct on both!
I unlocked first before taking the OTA to 4.4.
Sent from my Nexus 5 using xda app-developers app
---------- Post added at 06:35 PM ---------- Previous post was at 06:30 PM ----------
Dream Weaver said:
I received mine yesterday and it came with 4.4.2
Click to expand...
Click to collapse
Interesting that units are shipping with different versions.
Sent from my Nexus 5 using xda app-developers app
Dream Weaver said:
I received mine yesterday and it came with 4.4.2
Click to expand...
Click to collapse
Picture of it with 4.4.2.
Sent from my Moto X
markwebb said:
Correct on both!
I unlocked first before taking the OTA to 4.4.
Sent from my Nexus 5 using xda app-developers app
---------- Post added at 06:35 PM ---------- Previous post was at 06:30 PM ----------
Interesting that units are shipping with different versions.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Forgive me for being such a newbie, but if you unlocked it while it was 4.2.2, and updated it to 4.4, it remains unlocked? And what do you plan to do now that you've unlocked it?
It remains unlocked regardless of which version. Now that you are unlocked. You may install TWRP and superSU. To gain root privileges and get xposed framework with gravity box. Which remains the best combo so far for most who have rooted and are on 4.4.
RenSoAbrupt said:
It remains locked regardless of which version. Now that you are unlocked. You may install TWRP and superSU. To gain root privileges and get xposed framework with gravity box. Which remains the best combo so far for most who have rooted and are on 4.4.
Click to expand...
Click to collapse
Do you mean unlocked regardless of which version?
Yes, seems my autocorrect got the best of me.
Sent from my Moto X
I plan on buying a Verizon moto x NON developer edition. Is the boot loader still unlockable, from xda resources?
Sent from my SCH-I535 using Tapatalk
Feldroid said:
I plan on buying a Verizon moto x NON developer edition. Is the boot loader still unlockable, from xda resources?
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
The non-developer Moto X on VZW has never been unlockable.
Sent from my Moto X
RenSoAbrupt said:
Picture of it with 4.4.2.
Sent from my Moto X
Click to expand...
Click to collapse
I reinstalled mine so no can do, it might not have been 4.4.2 exactly but I know it was at least 4.4 for sure.
More than likely 4.4, we are all awaiting the arrival of 4.4.2 and a better camera though.
Sent from my Moto X
imnuts said:
The non-developer Moto X on VZW has never been unlockable.
Sent from my Moto X
Click to expand...
Click to collapse
Is that expected to change any time soon? I know in the past the dev community has had these things hacked apart like 24 hours after launch. We're now months into the launch of the Moto X and we only recently even got root. So I guess my question is twofold:
1. Is there a reason that the Moto X has proven so darned hard to unlock?
2. What are the limitations of having a locked (but rooted) device as far as custom ROMs, kernels, bootloaders, recoveries, etc.? Coming from a Galaxy Nexus that I was able to fully unlock and root on day one, I have no idea what's accessible via rooting vs. via unlocking. It all just kind of felt the same to me.
N00b questions I know, but I'd really like to know what I can and can't do with this VZW Moto X of mine.
gerodive said:
Is that expected to change any time soon? I know in the past the dev community has had these things hacked apart like 24 hours after launch. We're now months into the launch of the Moto X and we only recently even got root. So I guess my question is twofold:
1. Is there a reason that the Moto X has proven so darned hard to unlock?
2. What are the limitations of having a locked (but rooted) device as far as custom ROMs, kernels, bootloaders, recoveries, etc.? Coming from a Galaxy Nexus that I was able to fully unlock and root on day one, I have no idea what's accessible via rooting vs. via unlocking. It all just kind of felt the same to me.
N00b questions I know, but I'd really like to know what I can and can't do with this VZW Moto X of mine.
Click to expand...
Click to collapse
All I can say is the Bionic and Galaxy S4 both on VZW have not been unlocked and never will be.
Either buy the overpriced Dev edition or the unlockable gsm version... when it is discounted again.
Sent from my Nexus 5 using xda app-developers app

[Q] Need and official T-Mobile Rom for AT&T Moto X

I have a friend with an AT&T Moto X. He is selling it and offered me a good deal on it. It is already unlocked (I know I may need to unlock it again if I change roms and such but I assume his code may carry over and I don't mind buying an unlock code if needed). I am very interested in the phone but would prefer to have the official stock T-Mobile rom on the phone. I can install a custom bootloader if necessary, but I cannot find an official T-Mobile rom for the phone. Does anyone know where I could find the official stock T-Mobile rom or know how I can switch it to the T-Mobile rom from the AT&T rom? Thanks
If it's an AT&T Moto x, then you can't bootloader unlock it. If it is SIM unlocked once, then it'll stay that way forever. If it has a locked bootloader, then you can't really install a rom on it.
Sent from my XT1058 using Tapatalk
linuxgator said:
If it's an AT&T Moto x, then you can't bootloader unlock it. If it is SIM unlocked once, then it'll stay that way forever. If it has a locked bootloader, then you can't really install a rom on it.
Sent from my XT1058 using Tapatalk
Click to expand...
Click to collapse
I thought I should stay unlocked. I had read a few posts from people suggesting it might have to be redone though, so I wasn't sure. So It is stuck with the AT&T rom for good then I presume? The only reason I would have a desire to change the rom would be to take advantage of a perticular T-Mobile app, which I can get on the phone anyways. Would there be any notable problems that anyone knows of with using an unlocked AT&T Moto X on T-mobile?
I am using one right now and it works fine. The only possible issue is if you're in an area that hasn't had a network refarm. In those areas, you can only get 2g instead of 3g. It has the same LTE coverage either way.
Sent from my XT1058 using Tapatalk
linuxgator said:
If it's an AT&T Moto x, then you can't bootloader unlock it. If it is SIM unlocked once, then it'll stay that way forever. If it has a locked bootloader, then you can't really install a rom on it.
Sent from my XT1058 using Tapatalk
Click to expand...
Click to collapse
You can buy the boot loader unlock code from that Chinese guy.
Sent from my XT1058 using xda premium
linuxgator said:
If it's an AT&T Moto x, then you can't bootloader unlock it. If it is SIM unlocked once, then it'll stay that way forever. If it has a locked bootloader, then you can't really install a rom on it.
Sent from my XT1058 using Tapatalk
Click to expand...
Click to collapse
My AT&T Moto X is bootloader unlocked. Cost me $40 to get the code. There's quite a few threads being posted about it. I'm using it on T-Mobile right now. Once it is carrier unlocked, it stays that way. Same with the bootloader. I get LTE on T-Mobile.
It's well worth the $40 to unlock the bootloader. You can root, install roms, and pretty much do whatever you want to your phone.
Side note: I don't think there is an official T-Mobile rom since the T-Mobile version is the unlocked GSM version.
Bl00dRunzC0ld said:
My AT&T Moto X is bootloader unlocked. Cost me $40 to get the code. There's quite a few threads being posted about it. I'm using it on T-Mobile right now. Once it is carrier unlocked, it stays that way. Same with the bootloader. I get LTE on T-Mobile.
It's well worth the $40 to unlock the bootloader. You can root, install roms, and pretty much do whatever you want to your phone.
Side note: I don't think there is an official T-Mobile rom since the T-Mobile version is the unlocked GSM version.
Click to expand...
Click to collapse
This is the factory Dev images.
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
southern87 said:
This is the factory Dev images.
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
Click to expand...
Click to collapse
Okay? I was answering the OP's inquiry about a stock T-Mobile rom, and like I said, there isn't a T-Mobile rom since it's a gsm unlocked version. I don't know why you quoted me with dev images?
I read where people have flashed this to att phones and gotten it to work. Sorry didn't mean to quote you
Sent from my XT1058 using xda app-developers app
southern87 said:
I read where people have flashed this to att phones and gotten it to work. Sorry didn't mean to quote you
Sent from my XT1058 using xda app-developers app
Click to expand...
Click to collapse
Oh cool. I didn't mean to come off as a jerk. If I did, I apologize. Was confused why you quoted me with that lol.
Sent from my XT1058 using XDA Premium 4 mobile app
If it is not on 4.4.2 already, you can root it and use a SafeStrap ROM. If it's on 4.4.2 already, you're out of luck. I don't think AT&T has sent out the update already, so it probably doesn't have 4.4.2.

Root and tethering question

I'm not familiar with the Moto x xt1053 at all, I've been doing some searching using tapatalk so it's not the easiest.
What I'm trying to figure out is if there's a full root method and a tether app that runs off of my phone data rather than my hotspot plan. Also if there's anything else I should know I'm getting myself into. Thank you in advance.
Sent from my SGH-T999L using Tapatalk
Nickdroid86 said:
I'm not familiar with the Moto x xt1053 at all, I've been doing some searching using tapatalk so it's not the easiest.
What I'm trying to figure out is if there's a full root method and a tether app that runs off of my phone data rather than my hotspot plan. Also if there's anything else I should know I'm getting myself into. Thank you in advance.
Sent from my SGH-T999L using Tapatalk
Click to expand...
Click to collapse
The XT1053 is either the GSM Developer Edition or the GSM "unlocked" (includes T-Mobile SIM) from Moto Maker.
You can unlock the bootloader on it via Motorola's web site, but unless you have the Developer Edition, you void your warranty. Once the bootloader is unlocked, you can root any rom version on there.
IF you get the Non-Dev Edition and do not want to unlocked (so you keep your warranty), then you have to worry about what rom is on your phone. If it already has 4.4.2 installed, you can't root it with a locked bootloader. If you have 4.4 or lower, you can root, but do NOT take the update to 4.4.2. For more details see what I've already typed over in this thread -> http://forum.xda-developers.com/moto-x/moto-x-qa/-t2702982
As for tethering, there are various options once you root depending on your carrier.
Thank you got the info! How do I know if it's the dev edition or not? If it's already on 4.4.2 can I downgrade like I would using Odin with my Samsung?
Sent from my SGH-T999L using Tapatalk
Nickdroid86 said:
Thank you got the info! How do I know if it's the dev edition or not? If it's already on 4.4.2 can I downgrade like I would using Odin with my Samsung?
Click to expand...
Click to collapse
Dev edition is black face, woven white back, silver accents (button/camera ring) and says "Developer Edition" on the back. "GSM Unlocked' wont say Dev Edition on back, and can be black or other color backs.
as for downgrade, please take the time and use the LINK I supplied, its answered over there.
Awesome, thank you again. This one is a white front and a blue back with green camera ring, trading my lte s3 for it.
Sent from my SGH-T999L using Tapatalk
Nickdroid86 said:
Awesome, thank you again. This one is a white front and a blue back with green camera ring, trading my lte s3 for it.
Sent from my SGH-T999L using Tapatalk
Click to expand...
Click to collapse
Its not dev edition. Then again, the warranty is non-transferrable... so unless the person you are getting it from is a friend/family member who could send it for warranty repair later, the warranty wouldn't apply to you so unlocking wouldn't impact you.
I'm not worried about a warranty at all. So basically, from what I gather, I can root no matter what, but if it's on 4.4.2 I have to unlock the bootloader first?
Sent from my SGH-T999L using Tapatalk
Nickdroid86 said:
I'm not worried about a warranty at all. So basically, from what I gather, I can root no matter what, but if it's on 4.4.2 I have to unlock the bootloader first?
Sent from my SGH-T999L using Tapatalk
Click to expand...
Click to collapse
Yup.. as said in the other thread, if its on 4.4 (or lower), you can use SlapMyMoto/MotoWpNoMo to root and disable write protection.
however, unlocking the bootloader & rooting is way way easier.
Awesome, I read it, just wanted to make sure I got it right. I appreciate the help!
Sent from my SGH-T999L using Tapatalk
I also need to make sure it's not a clone...
Sent from my SGH-T999L using Tapatalk
if your interested in root check out my thread here. it has all the guides you would need to unlocked bootloader, root phone and so forth. enjoy
http://forum.xda-developers.com/moto-x/general/ref-how-to-root-4-4-links-guides-t2603358
That was actually very quick and painless. I unlocked the bootloader and it was just like "hey, how's some root". I was like sure, and it was just rooted. Pretty sweet.

[Q] Indian Moto X Bootloader.

After inserting the string on motorola site they say your device not qualify for unlocking.
Anyone here from india has unlocked their moto x.
I am using indian moto x walnut.
Hitesh1802 said:
After inserting the string on motorola site they say your device not qualify for unlocking.
Anyone here from india has unlocked their moto x.
I am using indian moto x walnut.
Click to expand...
Click to collapse
I just got my unlock code from them, will unlock it any time now...
krazzyvishal said:
I just got my unlock code from them, will unlock it any time now...
Click to expand...
Click to collapse
but motorola website is telling me my device is not eligible for bootloader unlocking did you buy from flipkart n your model no. is xt1052??
It is your fate buddy, yours can't be unlocked then. Yes it is XT1052 and from Flipkart but didn't buy, won it in their contest.
Sent from my XT1052 using XDA Premium 4 mobile app
---------- Post added at 05:35 PM ---------- Previous post was at 05:33 PM ----------
Hitesh1802 said:
but motorola website is telling me my device is not eligible for bootloader unlocking did you buy from flipkart n your model no. is xt1052??
Click to expand...
Click to collapse
Ckeck again, maybe you inserted the wrong code? There should be no spaces and no (bootloader) in the string, those five lines should be pasted all together without any break.
Sent from my XT1052 using XDA Premium 4 mobile app
Also, the moto unlock site can be glitchy. Try again later... And again.... Etc.
KJ said:
Also, the moto unlock site can be glitchy. Try again later... And again.... Etc.
Click to expand...
Click to collapse
i tried another day and it worked..

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