[Q] HTC One won't turn on or charge - One (M7) Q&A, Help & Troubleshooting

HTC One won't charge or turn on. I was just sitting around setting up my new computer, and I checked my phone and it was at 1%. I figured I could just let it run out because I wasn't using it. Later, when I went to charge it, I noticed that no LED light was showing up when I tried to charge it. I tried plugging it into the computer, and the computer would make the sounds it makes when a USB is plugged in. When I tried turning it on from there, the computer sounds went back and forth with several seconds in between each beep. There was still no LED light, and I have tried to use the "volume button- power button" booting method but it hasn't worked. I also tried charging it overnight and when I got up in the morning there was still no LED light and nothing else was working. The phone is not rooted, but it did have water damage over a month ago. I put the phone into DampRid for a few nights and my phone was back to normal. I have not encountered any other problems since then, and now my phone will not boot. Any suggestions? Anything I can do?

nyknickstape21 said:
HTC One won't charge or turn on. I was just sitting around setting up my new computer, and I checked my phone and it was at 1%. I figured I could just let it run out because I wasn't using it. Later, when I went to charge it, I noticed that no LED light was showing up when I tried to charge it. I tried plugging it into the computer, and the computer would make the sounds it makes when a USB is plugged in. When I tried turning it on from there, the computer sounds went back and forth with several seconds in between each beep. There was still no LED light, and I have tried to use the "volume button- power button" booting method but it hasn't worked. I also tried charging it overnight and when I got up in the morning there was still no LED light and nothing else was working. The phone is not rooted, but it did have water damage over a month ago. I put the phone into DampRid for a few nights and my phone was back to normal. I have not encountered any other problems since then, and now my phone will not boot. Any suggestions? Anything I can do?
Click to expand...
Click to collapse
The only thin that comes to my mind is to change the wall charger or the USB itself and see if they're broken or whatever else....

matt95 said:
The only thin that comes to my mind is to change the wall charger or the USB itself and see if they're broken or whatever else....
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Click to collapse
I tried that and the charger works on other devices. The power outlet is working, and 3 other Micro-USB chargers aren't working on the phone.

nyknickstape21 said:
I tried that and the charger works on other devices. The power outlet is working, and 3 other Micro-USB chargers aren't working on the phone.
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Click to collapse
Ok, then this is clearly an HW issue...

matt95 said:
Ok, then this is clearly an HW issue...
Click to expand...
Click to collapse
Leave it plugged in for at least a day. I've seen all sorts of batteries magically come back to life after being fully discharged
Sent from my TouchPad using xda app-developers app

Your pins connection may be broken and they only get energy when the charger is plugged in a particular way, I don't know what to think about...
Sent from my HTC One using XDA Premium 4 mobile app

matt95 said:
Your pins connection may be broken and they only get energy when the charger is plugged in a particular way, I don't know what to think about...
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I decided to put the phone back into the DampRid to see if there was any excess that was left inside of the phone. I pulled it out just before and and saw that I left a little bit in there so I'll leave it in there for a few days. Then, I'm going to try plugging the charger in in different ways and see what happens. Im also gonna try plugging it in for a whole day and see what happens.

nyknickstape21 said:
I decided to put the phone back into the DampRid to see if there was any excess that was left inside of the phone. I pulled it out just before and and saw that I left a little bit in there so I'll leave it in there for a few days. Then, I'm going to try plugging the charger in in different ways and see what happens. Im also gonna try plugging it in for a whole day and see what happens.
Click to expand...
Click to collapse
UPDATE: It works! I put it in some DampRid for a day and it seemed to do the trick. I plugged in my phone, saw the red LED light come on, and now it is working.

nyknickstape21 said:
UPDATE: It works! I put it in some DampRid for a day and it seemed to do the trick. I plugged in my phone, saw the red LED light come on, and now it is working.
Click to expand...
Click to collapse
Good to hear that :good:

now its my turn,
my brand new htc one only last 2 weeks
the battery drain out and now it cannot charge at all
i follow every instruction on any web i could find
still, it cant turn on and cannot charge
put in htc service centre now and they said they gonna change my phone to new one, but i must wait 2 weeks for the device coming :|

windysucipto said:
now its my turn,
my brand new htc one only last 2 weeks
the battery drain out and now it cannot charge at all
i follow every instruction on any web i could find
still, it cant turn on and cannot charge
put in htc service centre now and they said they gonna change my phone to new one, but i must wait 2 weeks for the device coming :|
Click to expand...
Click to collapse
I would suggest waiting for a day or two. Let your device cool down and take it out of it's case if it has one. My HTC One was fine after I let it take a break for a day. I put it in DampRid, but letting it cool down for a day really helped. Letting your battery die is something you should NEVER do because it just happened again to me. I'm going to let it rest for a day and let you know what happens. Hopefully it works.

Related

Reboots after I remove the batter

What the heck is going on?
I'm pretty sure this has nothing to do with the ROM, because it did this with the factory ROM, Manila 2d and now WM6.5.
I turned the phone off, unplugged it, removed the battery. I put the battery back in, replace the cover and press the power button. Nothing happens. I plug the phone back in to the wall charger and put power, it turns on....for about 3 seconds then reboots and it would seem that it will do this for as long as I let it go. If I unplug the phone while this is going on, it will die.
The last time this happened, it took it about a day and a half to sort itself out. It almost seems like its a battery issue.
Any thoughts or ideas?
UPDATE!
I took the sim card out of the phone for a few seconds and the phone seems to be working now.... But its been up and running for about 20 minute now with no sings of acting up.
zz_3.14_zz said:
UPDATE!
I took the sim card out of the phone for a few seconds and the phone seems to be working now.... But its been up and running for about 20 minute now with no sings of acting up.
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Click to collapse
mine started doing that today. went to use the camera and it reset then when it came back on it said battery was drained(this happened around 1pm and i always get a full day out of battery) and reset. have it on a charge right now but will not turn on. took out battery and put it back in with no luck. i will try to fully charge battery and take out sim. if all else fails i will try to hard reset. thanks
kaiser won't turn on
LuXx said:
mine started doing that today. went to use the camera and it reset then when it came back on it said battery was drained(this happened around 1pm and i always get a full day out of battery) and reset. have it on a charge right now but will not turn on. took out battery and put it back in with no luck. i will try to fully charge battery and take out sim. if all else fails i will try to hard reset. thanks
Click to expand...
Click to collapse
tried to charge the pda all night the light stayed orange and never turned green indicating full charge. tried hard reset and when it goes in to prepare rom it shuts off like dead battery. when i plug in the pda to charge battery and then turn on the phone it freezes on splash screen. if i turn on phone then plug in to charge it acts like i havn't pluged in charger. is it the pda or battery?
I am not 100% sure on this, but to me it sounds like the battery.. and that is a MUICH cheaper option to test out... unfortunatly you ahveto wait for shippng typicalyl unless you have a friend who has the same phone.. I got 2 backups and a stand alone charger now... The other option could be your USB port... I have not heard this specific problem with them.... but I am a PC tech and have seen very simmilar problems with laptops... Usually the first think to for is the power port... Just like out phone, if the device is not on a flat surface and such when it is plugging it, it tweaks the port and it eventualyl breaks... on laptops it is not uncommon that when plugged in, the LEF wil light up saying it is getting power to charge, but it enver charges the battery, and even sometimes can;t power up the full system.. .It sort of sounds like this is what you phone is doing as well.. .If that is the problem the stand alone charger would work (my son broke off his usb all together and now syncs via bluetooth and jsut changes batteries.. he has 3 himself as well) If you search online, you can usualyl find a kti with a battery or 2 and a charger/dockign station for under $20US total. Good luck!
LuXx said:
tried to charge the pda all night the light stayed orange and never turned green indicating full charge. tried hard reset and when it goes in to prepare rom it shuts off like dead battery. when i plug in the pda to charge battery and then turn on the phone it freezes on splash screen. if i turn on phone then plug in to charge it acts like i havn't pluged in charger. is it the pda or battery?
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Click to collapse
Teej53214 said:
I am not 100% sure on this, but to me it sounds like the battery.. and that is a MUICH cheaper option to test out... unfortunatly you ahveto wait for shippng typicalyl unless you have a friend who has the same phone.. I got 2 backups and a stand alone charger now... The other option could be your USB port... I have not heard this specific problem with them.... but I am a PC tech and have seen very simmilar problems with laptops... Usually the first think to for is the power port... Just like out phone, if the device is not on a flat surface and such when it is plugging it, it tweaks the port and it eventualyl breaks... on laptops it is not uncommon that when plugged in, the LEF wil light up saying it is getting power to charge, but it enver charges the battery, and even sometimes can;t power up the full system.. .It sort of sounds like this is what you phone is doing as well.. .If that is the problem the stand alone charger would work (my son broke off his usb all together and now syncs via bluetooth and jsut changes batteries.. he has 3 himself as well) If you search online, you can usualyl find a kti with a battery or 2 and a charger/dockign station for under $20US total. Good luck!
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Click to collapse
Thank you for your reply! I have just ordered a new battery and will post my findings when it comes. Thanks again.
oh no
LuXx said:
Thank you for your reply! I have just ordered a new battery and will post my findings when it comes. Thanks again.
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Click to collapse
no luck with the new battery. still doing the same thing. please someone help me! Thanks
LuXx said:
no luck with the new battery. still doing the same thing. please someone help me! Thanks
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Click to collapse
tried bootloader and installed official att rom and never shut off. when it was finished with install same issues appeared. help
For anyone facing this issue I would not recommend wasting money on a new battery as this issue has been around with few users since the Kaiser "Tilt" first came out and I've never seen ANY reports that a new battery fixes this. People have bought new batteries, fully charged their battery from a docking station, tried their friends fully charged battery all with the same result. I had this power down issue a Looong time ago my first week in with the Kaiser and managed a fix and am using the same battery now. Although it seems the battery is not being fully charged it's important to leave it charging until you'd assume it's fully charged and get into bootloader mode and flash an official htc Tytn 2 rom. It should flash completely, and the fact that it does not die immediately as on normal boot indicates it is not the battery but the rom. It did take me the whole afternoon of Flashing, recharging and repeating before it finally kicked in. Also, from reading older posts, it seems most if not all users like myself fixed this by flashing the older official htc wm 6.0; worth a shot at least.
kaalgoosy said:
Also, from reading older posts, it seems most if not all users like myself fixed this by flashing the older official htc wm 6.0; worth a shot at least.
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Click to collapse
Yup, that is what I had to today (I hard reset, actually), with barely enough battery life to do this.
Then the bloody unit came up and was charging - amazing, really!
(Was using the official HTC 6.1 upgraded WindowsMobile OS)
here is my 2 cents....
I owned five Tilts, replaced four of them with warranty issues ... so i have faced this dilemma on at least two of them.
First see if the USB tongue is loose. To do this try to gently tap it with the stylus. If the tongue inside the USB port is loose then you will be facing rebooting and other issues and troubles in the future. The USB tongue gets used and jerked every time you connect your device to your PC or wired headset. If you are still under warranty and the USB connector tongue is loose I recommend returning the phone ( if you still can) and getting a replacement. There is no easy fix for a loose USB connection tongue as i have taken one apart and it is very difficult to repair or replace and very easy to mess it up further.
So, my advice to all Kaiser owners... be careful when plugging and unplugging your phones through the USB. Do it gently as the connectors are very fragile.
For those that have the above issues, I recommend using a separate battery charger tray, avoid plugging the USB as much as you can, and if you must, then administer extra care. The rebooting will stop if you plug the USB cable to the device and move it up and down a hair then holding steady. And most likely you will not get a full charge or even a partial charge. The biggest culprit to this problem is car chargers, and second, is inserting the stylus by mistake (when it is dark and hard to see) in the USB port instead of the Reset hole by accident.

[Q] HTC Vivid won't charge or turn on

As the title says, my HTC Vivid won't turn on, charge or anything. The orange light that says it's charging doesn't turn on, buttons don't vibrate or anything. It shouldn't be bricked because I haven't done anything to brick it. I was using Xbox Smartglass on it, I locked the phone and went back to my game, about 15 minutes later I tried to unlock it and it did nothing. The battery shouldn't have been dead because I charged it the night before. Any suggestions or help please?
Switch to twrp from CWM...
Sent from my Vivid 4G using Tapatalk 2
rignfool said:
Switch to twrp from CWM...
Sent from my Vivid 4G using Tapatalk 2
Click to expand...
Click to collapse
I haven't done any modding to it, and I have no clue what twrp and CWM are, sorry. I'm new here.
Got a friend with a vivid?
Try their battery...
Sent from my Vivid 4G using Tapatalk 2
rignfool said:
Got a friend with a vivid?
Try their battery...
Sent from my Vivid 4G using Tapatalk 2
Click to expand...
Click to collapse
LOL The reason I got a Vivid is because he gave it to me. Sadly, I was hoping there would be a technical solution instead of trying a new battery. I've got one ordered though. :/
Some have bad batteries.
Mine started doing the same thing. For a while I thought the battery life on Vivid was horrible compared to the Aria I had at the time. Then it progressed and one day finally quit completely and would not take a charge from any charger I had. So, being a techhead I decided to probe the battery with a multimeter and it showed very little voltage, so low I guess the charger wouldn't even recognize or try to charge it.
So what I did was take a battery charger I had for a walkie talkie radio and touched the leads to the battery for 3-5 seconds or so, put battery back in phone and it would then charge. I did this a few times until I could get to ATT store and the guy ordered a new one through warranty. Haven't had a problem with the Vivid since.
Same Problem
Last night I pulled my battery at 21% after shutting the phone off to clear the memory. I put the battery back in and put it on the charger, I tried to turn the phone on and nothing. It is not showing that it is charging. I have four batteries for this phone and none of them will turn on the phone. I am at a loss here. The phone was working fine until i shut it down and removed the battery. Any ideas on what is causing this or any way to force it to turn on.
krekol said:
Last night I pulled my battery at 21% after shutting the phone off to clear the memory. I put the battery back in and put it on the charger, I tried to turn the phone on and nothing. It is not showing that it is charging. I have four batteries for this phone and none of them will turn on the phone. I am at a loss here. The phone was working fine until i shut it down and removed the battery. Any ideas on what is causing this or any way to force it to turn on.
Click to expand...
Click to collapse
That sounds like a royal pain.
Could it be the changer or its USB cable? Work some contact cleaner into the power button?
I'm having this same issue. I'm not sure if it's the battery, since the phone boots to bootloader just fine. But the battery won't charge when the phone is off (red light comes on for a second, then quits) and I can't get past the HTC screen booting to ROM or recovery. Where is a good place to buy a battery?
Even if the power button was bad the phone should still charge a battery. I have a charger that will charge the batteries without the phone so I know the batteries are charged. I have several different chargers and none of them will show the phone charging. I even tried connecting it to my computer. The phone is dead, I guess I am going to have to crack it open and see if anything has come loose inside. I really like this phone and am going to hate loosing it. I paid a lot for this phone. That shinny penny I paid to get this phone was my favorite.
Have you tried plugging the phone USB into a desktop and using that to try rebooting the phone into bootloader or recovery?
Hasoon2000's Vivid All-In-One Toolkit in the dev section can do that pretty simply. i used an earlier version of that to unlock the phone a year and a half ago.
i don't remember if the phone has to have debugging turned on for the desktop to feed it commands.
Even if this works i dunno whatall it'll prove.
i like this phone too a lot, and am sorry yours seem to be having hardware problems.
stuffed_tiger said:
I'm having this same issue. I'm not sure if it's the battery, since the phone boots to bootloader just fine. But the battery won't charge when the phone is off (red light comes on for a second, then quits) and I can't get past the HTC screen booting to ROM or recovery. Where is a good place to buy a battery?
Click to expand...
Click to collapse
That sounds like you lost your boot image... try flashing a new one that you know works... and if it won't charge with power off... sounds like you have CWM installed... switch to twrp...
Sent from my Vivid 4G using Tapatalk 2
lowfatmilk said:
Have you tried plugging the phone USB into a desktop and using that to try rebooting the phone into bootloader or recovery?
Hasoon2000's Vivid All-In-One Toolkit in the dev section can do that pretty simply. i used an earlier version of that to unlock the phone a year and a half ago.
i don't remember if the phone has to have debugging turned on for the desktop to feed it commands.
Even if this works i dunno whatall it'll prove.
i like this phone too a lot, and am sorry yours seem to be having hardware problems.
Click to expand...
Click to collapse
The phone does not turn on at all so getting to the bootloader is impossible. It does nothing. Does not even charge a battery. .
krekol said:
The phone does not turn on at all so getting to the bootloader is impossible. It does nothing. Does not even charge a battery. .
Click to expand...
Click to collapse
That's the definition of a bricked phone, was what i meant. No screen, no led, no button function, no sign of life, and from no explicable cause.
Android phones don't have real on-off switches that directly disconnects the phone from power. Its failure to manifest signs of life doesn't absolutely indicate irreversible hardware failure. There's a bit of a chance it's firmware.
Aside from the power button, Android phones can be controlled thru the USB port.
I took your advise and plugged the phone into the computer and left it over night. This morning I rebooted the computer and the phone screen lit up. I got all excited and tried to use adb to reboot into bootloader, Of course the phone was not found. I took the phone off the cord and the screen shut off. I pushed the power button and the screen lit up. Let go of the power button and the screen goes off. I tried another usb cord and now the screen no longer lites up. Maybe there is hope for this phone.
If the screen lights up like that... there is power to it...
Sounds like you have dirt in your power button... or the button isn't making contact...
Time to disassemble and check the power button...
Sent from my Vivid 4G using Tapatalk 2
krekol said:
This morning I rebooted the computer and the phone screen lit up. I got all excited and tried to use adb to reboot into bootloader, Of course the phone was not found. I took the phone off the cord and the screen shut off. I pushed the power button and the screen lit up. Let go of the power button and the screen goes off. I tried another usb cord and now the screen no longer lites up. Maybe there is hope for this phone.
Click to expand...
Click to collapse
Yeah, that part where the phone was seen by the desktop, and then not, can have something to do with the Windows drivers. Most of the folks on these forums know what's with this stuff better than me; i usually have to tell windows to stop the hardware, disconnect and reconnect the phone USB and start the connection up again, every time before i do one set of commands, like put the phone into bootloader and download a kernel image into it.
There's a Vivid unbricking project over in the dev subforum, you must've seen that. Whether or not you get your phone working again, i hope it'll be a productive journey for you.
i was perfectly happy just messing with apps until i bricked my tablet; that got me into all this device unlocking and rom burning and fun stuff. It's too bad the Vivid isn't simpler to hack.
my phone cant boot to desktop after i flash the kanel
my phone cant boot to desktop after i flash the kanel please can you help me
9 times out of 10, if the phone will not turn on at all it is the battery. For some reason, the Vivid will occasionally stop seeing the battery. I have fixed this on mine when that happened by using an external charger. That worked because my battery was actually OK, the Vivid just wouldn't charge it or even see it. Once it was charged it was fine. If your battery really is dead (sounds like it might be the case), get a new battery. There is a 2000 mHr battery on Amazon that is not too much worse than the original (when new).
I had the same issue once, it turns out that I fixed it using a external charger

[Q] sony xperia z only has the red led light and phone wont turn on

hi, im new here so please be nice with me and bare with me, right my problem is ive just purchased a second hand sony xperia z the phone was working fully with no faults and I usually put and keep on charge over night to last me all day and this time I woke up in the morning and the phone was switched off with no response only a red led light I have tried all methods to fix this issue such as, volume+ and power buttons no response still then I was goin to try upgrade via flashtool or pc companion but for some unknown reason my laptop wont recognise my phone so im really stuck on what to do next its been nowhere near any water either 100%!! my very last option would be to take it into service repair but that could take upto 2 weeks and need my phone for work, ive also been told it could be hard bricked or have been diagnosed with sudden death but cant get into flash mode at all oh and I have also tried the charge the phone for 24 hours trick but still no response at all when this first happened it even took a good few hours for the red led light to come on when charging but now takes around 5 mins
can someone please help I would be very grateful for you time please take your time to read my post as full as possible
thanks in advance, I NEED HELP FAST, FAST, FAST!!!!!!
Download the Sony update tool click update phone it might say you have the latest version ,click restore phone
Aside from what suggested by juDGEY2k10 above (which should work), did you also check if your charger is working properly?
Try charging it with different usb source (...or another Z's charger if you can find one) with stable and reliable output (~ 1,500mA), let it charged for half an hour then see if you can turn on your phone. Please be reminder that the usb ports of some laptops may fail to charge since their power output may not be stable and sufficient enough.
Sounds very much like what happened with my first Nexus 4. Odds are the battery has decided to completely discharge itself to the point where nothing can revive it. How it happened for you, I've no clue, but the only remedy that can work is simply sending it in for replacement/repair, since you've already tried everything else.
i suggest changing another power source or charger. It does look like its out of juice and not able to to power on.
Maybe use your computer USB with the different cables to single out the problem.
do note that the phone needs about 5% battery to power up. So give it some time, maybe 30 mins to 45 mins and try to power it on again.
littopillo said:
Aside from what suggested by juDGEY2k10 above (which should work), did you also check if your charger is working properly?
Try charging it with different usb source (...or another Z's charger if you can find one) with stable and reliable output (~ 1,500mA), let it charged for half an hour then see if you can turn on your phone. Please be reminder that the usb ports of some laptops may fail to charge since their power output may not be stable and sufficient enough.
Click to expand...
Click to collapse
I have already tried the sony update method and my phone wont connect to the laptop at all it just stays on the red led light I had it connected to the laptop for about 2 hours lastnight hoping something would happen and it didn't
adamtan said:
i suggest changing another power source or charger. It does look like its out of juice and not able to to power on.
Maybe use your computer USB with the different cables to single out the problem.
do note that the phone needs about 5% battery to power up. So give it some time, maybe 30 mins to 45 mins and try to power it on again.
Click to expand...
Click to collapse
hi my charger 100% works I have tried it on an old phone and it charges that no problem im just stuck on what to do I have booked my phone in for repair but before I sent it off I wanted a few more opinions sending it for repair is my last option tbh thanks for your reply
Red LED of death = curtains. Just bad luck. Sorry for you man
Sent from my C6603 using xda app-developers app
I'd leave it plugged in for awhile and see if it turns on then
5worthington said:
I'd leave it plugged in for awhile and see if it turns on then
Click to expand...
Click to collapse
thanks for the reply but ive left it on charger for 32 hours an nothing happened
hello ive brick my phone several times and flashtool always help. which flashtool are you on? (the official sony flashtool dont work) did you install the flashtool xperia z drivers? have you install the adb drivers and andriod sdk tools?
Sent from my C6503 using XDA Premium HD app
Hi guys, I got an Xperia Z of one of my friends to try to boot it up, same boat as OP, black screen, red led, not recognized by pc (no fastboot, no adb shell, no FlashTool).
I tryed to charge also with my Motorola USB cable, no way.
Can we only send back to official assistance?
Try to dissconnect the batery then reconnect it, put it on charge and after a few minutes try to turn it on.
I hope it helps.
One thing to check: does the led come on when plugged in, then disappear when unplugged? If so its probably that the battery isnt charging. If the led stays on (red or other color) for some time after unplugging than it may be something else, the phone is holding power but not booting.
Youve tried hard resetting /shutting down I presume?
This is why I hate phones with sealed batteries, it was almost a dealbreaker in buying this but i gave it a go.
If its the battery and you dont have warranty or insurance (or its too expensive) you can replace it yourself with a little time and research.
I have the same issue, it's because the battery isn't able to hold a charge. This happened to me the day after the recent 4.2 update, I have yet to figure out how to get a warranty replacement as there are no sony stores where I live. However, it turned on briefly when I pressed the volume up and power button together. I saw that the battery was at 1%, I put it on standby to conserve battery but it just won't take a charge.
Same issue here with a family members phone, they want to give it to a friend but can't yet because it isn't working.
They got a new phone and left the Z just sitting on a desk. It eventually discharged but now they can't get it going.
I'm trying to fix it for them.
Red LED, no boot, connect to charger and just get a solid red LED. See how it goes I guess. Can't get it to show up when connecting to PC at this stage. Will try with the official Sony tool though.
Jenkss said:
Same issue here with a family members phone, they want to give it to a friend but can't yet because it isn't working.
They got a new phone and left the Z just sitting on a desk. It eventually discharged but now they can't get it going.
I'm trying to fix it for them.
Red LED, no boot, connect to charger and just get a solid red LED. See how it goes I guess. Can't get it to show up when connecting to PC at this stage. Will try with the official Sony tool though.
Click to expand...
Click to collapse
HI,any update???
I have the same issue too...
I read.somewhere in other thread that putting in the usb then press the volume and volume up for 8 swcond, wait for an hour then try restarting.would work.
This had happen to me twice already, and the only remedy seems sending it to sony. Where they would charge it. But it took weeks though.
The phones dead... went into my phone shop they replaced for a new handset under breakdown (sudden death) no water damage nothing phone was 7 months old..
Sent from my C6603 using XDA Premium 4 mobile app
dsullivan7822 said:
The phones dead... went into my phone shop they replaced for a new handset under breakdown (sudden death) no water damage nothing phone was 7 months old..
Sent from my C6603 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Did you go to a Sony store or service provider retail store?

Went completely dead...worth a fix maybe?

I went in to get my Note 4 off my desk, and found it with a blue LED on, and dead. I pulled the battery, held the power button down a couple minutes to completely dump any electricity, and no go. Won't show charge when plugged to USB, different battery same thing.
So, I'm presuming something is definitely bad in the hardware.
Debating whether I should bother dropping it by a cell phone repair shop, or just invest in another.
Wondering if anyone had had success ressurecting a phone in this condition.
Thoughts?
Borrow good battery and try again.
darekz said:
Borrow good battery and try again.
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He did that. Does it show up when connected to a computer?
Is an interesting saga.
I tried hooking to a computer, different USB cable, etc.
Interestingly, I took it to a repair shop, they plugged it to a charger (which I had done) and it started charging. Turned it on and it booted. I took it home and finished charging and am using it now.
Darned if I know...
Bad charger maybe
Will Rickards said:
Bad charger maybe
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I've got the same problem. seems like the phone overheats for a bit. Right now, I cannot powercycle unless I remove the battery and let the phone sit for anywhere from 30 minutes to 8 hours.
All I know for sure is that the problem started when I was trying to upgrade the phone from KitKat.
Basically, at this point, I need to do my best to not let the battery run all the way down, unless I am ok without the phone for a while.
ewingr said:
I went in to get my Note 4 off my desk, and found it with a blue LED on, and dead. I pulled the battery, held the power button down a couple minutes to completely dump any electricity, and no go. Won't show charge when plugged to USB, different battery same thing.
So, I'm presuming something is definitely bad in the hardware.
Debating whether I should bother dropping it by a cell phone repair shop, or just invest in another.
Wondering if anyone had had success ressurecting a phone in this condition.
Thoughts?
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im having this blue light problem right now currently. you said you just plugged it in and it booted?

Phone battery drained now won't power up

Hi all,
Last night I was using my Nexus and the battery died during use. It happens. I plugged it in to charge and got a green LED which I though was odd since I had never seen that before. After a few seconds I got the familiar battery symbol on the screen but I noticed it wasn't charging. unplugged and replugged then went to sleep. I woke up the next morning to a very dead phone. No button combination would power it back on. I thought maybe the phone didn't charge at all so I moved it to a second Motorola Turbo Charger I have and left it for an hour. Came back, nothing. I then moved it to a Qi charger to see what happens. Came back an hour later, nothing again. I've tried several other chargers, and also charging via PC USB to no avail.
When I plug it in to my laptop I do get a "device recognized" tone from Windows 10 but nothing more. Device manager doesn't show me anything. ADB devices doesn't show anything.
At this point what can I do? This is the second RMA I've had to do from Motorola, the first was a bad power button.
Help!
huitz said:
Hi all,
Last night I was using my Nexus and the battery died during use. It happens. I plugged it in to charge and got a green LED which I though was odd since I had never seen that before. After a few seconds I got the familiar battery symbol on the screen but I noticed it wasn't charging. unplugged and replugged then went to sleep. I woke up the next morning to a very dead phone. No button combination would power it back on. I thought maybe the phone didn't charge at all so I moved it to a second Motorola Turbo Charger I have and left it for an hour. Came back, nothing. I then moved it to a Qi charger to see what happens. Came back an hour later, nothing again. I've tried several other chargers, and also charging via PC USB to no avail.
When I plug it in to my laptop I do get a "device recognized" tone from Windows 10 but nothing more. Device manager doesn't show me anything. ADB devices doesn't show anything.
At this point what can I do? This is the second RMA I've had to do from Motorola, the first was a bad power button.
Help!
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Click to collapse
try a different usb chord and try a different charger, they can "die" rather quickly sometimes.
Yep, I've tried several working chargers. No go. Including wireless chargers.
huitz said:
Yep, I've tried several working chargers. No go. Including wireless chargers.
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try this, my phone stops charging occasionally and this is what I do.. I boot into recovery(twrp recovery, it shows if charging or not), I see it charging there, then I boot back into system. if you don't have twrp recovery, try it with stock recovery. hopefully you have enough of a charge to try.
Thanks simms, still no luck. There's no charge at all on this one so I can't even get it to recovery.
Try long pressing the power button for 20 seconds...
what's odd is that it won't charge on a wireless charger. my USB is kinda broken, so I use a wireless charger. it could be that the battery itself is messed up, maybe you need a new battery. if you had it here, in NYC, I'd offer to try to fix it for you(no charge), well if it doesn't need a new battery.
---------- Post added at 05:08 PM ---------- Previous post was at 05:07 PM ----------
does the wireless charger have a light on it, for when its charging? if you put your phone on it, does a light go on?
Thanks simms!
Still no luck so you're probably right. Likely a bad battery. I contacted Motorola since I bought it from them directly and had me RMA it without many questions. Hopefully I have a working Nexus again in a week or so.
simms22 said:
try a different usb chord and try a different charger, they can "die" rather quickly sometimes.
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How old is the phone?
taw5150 said:
How old is the phone?
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mine? november 2014 is when i bought it. and i skipped the n6p! lol. really, i love my nexus 6. i have a feeling about the next nexus though, she will be THE BEAST.
electricpete1 said:
Try long pressing the power button for 20 seconds...
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Click to collapse
Just wanted to make sure you have tried this
taw5150 said:
How old is the phone?
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The phone was less than a year old.
It was actually a replacement device as the original one I bought had a bad power button (it was hard to press).
electricpete1 said:
Just wanted to make sure you have tried this
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Yes, definitely tried it. Tried getting it into recovery as well without luck.

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