[Q] How do I get Tmobile 3G connection on Family Mobile? - Xperia SP Q&A, Help & Troubleshooting

Hey Guys,
I just got a new Xperia SP (C503) that is factory unlocked. I am currently using it on Walmart Family mobile (T-Mobile) plan but I can only get Edge data connection speeds. Is there a way to get 3G on this phone on the Family Mobile network.

Have you tried adjusting the network settings found in settings/more/network mode then set it to wcdma preferred(gsm)
Once changed a reboot will be needed.
If you have done this then maybe somebody else can help
Sent from my C5303 using xda premium

zolaisugly said:
Have you tried adjusting the network settings found in settings/more/network mode then set it to wcdma preferred(gsm)
Once changed a reboot will be needed.
If you have done this then maybe somebody else can help
Sent from my C5303 using xda premium
Click to expand...
Click to collapse
That is the setting I have it on. I am wondering if it has something to do with the APN settings. I have called the Family Mobile support but they weren't helpful. Can someone help? Anyone?

To get the APN look under xperia in settings for get internet and MMS settings sent to phone.
Again if you have done this I really don't know....I am assuming your area is/has 3g coverage/ready
Sent from my C5303 using xda premium

brown14you said:
Hey Guys,
I just got a new Xperia SP (C503) that is factory unlocked. I am currently using it on Walmart Family mobile (T-Mobile) plan but I can only get Edge data connection speeds. Is there a way to get 3G on this phone on the Family Mobile network.
Click to expand...
Click to collapse
C5303 isn't compatible with T-Mobile for 3G or LTE. You could get 3G on AT&T, or if you want to stick with Family Mobile you would need the C5302 to get 3G.
Have a look at gsmnation.com to check compatibility.

Falzo said:
C5303 isn't compatible with T-Mobile for 3G or LTE. You could get 3G on AT&T, or if you want to stick with Family Mobile you would need the C5302 to get 3G.
Have a look at gsmnation.com to check compatibility.
Click to expand...
Click to collapse
Thanks for the update. I will probably look for another phone.

Related

TX signal issue

I have my sony tx for three weeks .I live in nyc and always have H signal
everything looks great until I travel to some place without 4g network but have edge network and my TX
totally can't connect to TMobile edge network my phone always show no signal but my friends all have edge signal in that area
that mean my tx only recognized 3g network if in no 3g signal area my phone will totally died can't even make a call even that area still have TMobile edge network
anyone have found same issue like me?!
sorry for my bad English
one more thing my phone unlocked bootloader and root
flashed rom aur v1.3.5
no one have that issue?
please help!
Have you tried to change the mobile carrier settings to gsm only?
Sent from my LT29i using xda premium
weebnuts said:
Have you tried to change the mobile carrier settings to gsm only?
Sent from my LT29i using xda premium
Click to expand...
Click to collapse
Yes I did try that too
Once set GSM only. phone will lost signal
I have had good reception with the TX, though have sometimes needed to force gsm only in bad areas but no problems like you are describing.
Sent from my LT29i using xda premium
make sure you are not under roaming. no problems with my TX and tmobile switching from H to E back to H or 3G
asterix005 said:
make sure you are not under roaming. no problems with my TX and tmobile switching from H to E back to H or 3G
Click to expand...
Click to collapse
****...if you guys don't have that issue
This is really serious problem
Because I take bus from ny to Florida when bus in edge area will lost all signal once in 4g(h) area I got signal
What can I do now?!! I bought it from eBay not even a month
Have you tried a complete reload using pc companion?
Sent from my LT29i using xda premium
weebnuts said:
Have you tried a complete reload using pc companion?
Sent from my LT29i using xda premium
Click to expand...
Click to collapse
I haven't try that way
but my phone rooted and unlocked bootloader still can fix by pcc?
every times I try to connect to edge network
it come out this message like pic below

[Q] C6603 not having 4g option (UK)

Hi,
Hoping someone can shed some light on this odd problem I have. I'm on EE in the UK which is at moment our only 4g provider. I smashed my old S3 LTE screen so my girlfriend (Who is on 02) upgraded early to an xperia z, which we were assured is 4g compatible. We had to unlock the phone to work on my network of course.
However, after unlocking I don't have the option to change to 4G in the network menu.
I've checked the following:
The phone is the C6603 model, which I double checked supported the bands and frequencies used by EE
I receive 4g in my area (Used to with old phone)
I checked with 02 that the phone was 4G compatible
However I'm guessing it's been turned off in the software that 03 loaded to customize the phone. I can't for the life of me find any info on the internet on how this is done or reversed, and I'm a little hesitant to flash the ROM as I would be murdered should I brick the thing.
Any ideas? Anything appreciated.
I flashed the Spanish 4.2.2 ftf file onto my UK 3 Z.
That gives me the option to use LTE networks. You might have to do something similar to get yours to pick up a LTE signal.
Did you say the phone was from O2?
Its also a piece of piss to flash ftf files. You don't even have to root or unlock the bootloader.
Sent from my Nexus 7 using xda app-developers app
warface said:
I flashed the Spanish 4.2.2 ftf file onto my UK 3 Z.
That gives me the option to use LTE networks. You might have to do something similar to get yours to pick up a LTE signal.
Did you say the phone was from O2?
Its also a piece of piss to flash ftf files. You don't even have to root or unlock the bootloader.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Yeah, phone was got from 02. I suspected that there's something loaded with the bloatware... Hm, so I guess I need to try flashing and risking the wrath of the girlfriend should it go up the swanny..
Dial *#*#4636#*#* and in phone information there is an option to change to lte,try it.
Sent from my C6603 using xda premium
gm007 said:
Dial *#*#4636#*#* and in phone information there is an option to change to lte,try it.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Now this is odd, I had the option when I went in there... But it flicks straight back to WCMDA Preferred. I also just rooted it.. so I'm confused now.
So better to do what warface suggest.
Sent from my C6603 using xda premium

T-Mobile grandfather T-Zone on C6903

i currently using the $5.99 T-zone on my XPERIA S, i get HSDPA around 5Mbps download and i can tether with no limit... my monthly data usage is around 30GB.
if i get the XPERIA Z1 C6903 that have LTE band 4 will i able to get LTE on it using t-zone??
i tried using my current sim on my friends nexus 5, i get LTE signal but everytime i try to connect to internet it brings me to a sign in page on tmobile online, i try to sign in but the page take forever to load
the APN in the nexus 5 is already using "fast.tmobile"
i wonder will i get this problem if i get the C6903??
i juz want unlimited internet with unlimited tether while using tzone
anyone using the C6903 with tzone and get LTE??
3vilhomer said:
anyone using the C6903 with tzone and get LTE??
Click to expand...
Click to collapse
if the nexus 5 LTE doesn't work with t-zone, I have a hard time believing the C6903 will.
i guess i have no hope with tzone...
3vilhomer said:
i guess i have no hope with tzone...
Click to expand...
Click to collapse
you can try exact same APN as Xperia S -- You may not be able to get 4G speeds but your T-zone service may still work.
I don't have T-zone so this is just a suggestion
I will have to wait until I get the C6903 to test it then... I thought I can confirm is working before getting the phone... lol
Isn't the z ultra LTE is same band with the Z1 LTE?? Anyone got the Z Ultra working with tzone?
3vilhomer said:
Isn't the z ultra LTE is same band with the Z1 LTE?? Anyone got the Z Ultra working with tzone?
Click to expand...
Click to collapse
I think you will have better chance by asking in z ultra forum
Sent from my Nexus 7 using XDA Premium 4 mobile app

[Q] No LTE on t-mobile Note 4 with AT&T service

I'm using an unlocked note 4 on AT&T(phone was to t mobile when I got it) I can't seem to get LTE does anyone know why or how to get LTE to work? 4G speeds are really slow too.
TheUnknown96 said:
I'm using an unlocked note 4 on AT&T(phone was to t mobile when I got it) I can't seem to get LTE does anyone know why or how to get LTE to work? 4G speeds are really slow too.
Click to expand...
Click to collapse
Are you using service through AT&T or using a AT&T sim through Straight talk or some other subsidiary? I would also look into the apn settings and make sure it is setup properly.
strider5236 said:
Are you using service through AT&T or using a AT&T sim through Straight talk or some other subsidiary? I would also look into the apn settings and make sure it is setup properly.
Click to expand...
Click to collapse
I'm using it with my AT&T service. What should it be (apn settings)
TheUnknown96 said:
I'm using an unlocked note 4 on AT&T(phone was to t mobile when I got it) I can't seem to get LTE does anyone know why or how to get LTE to work? 4G speeds are really slow too.
Click to expand...
Click to collapse
Easy fix. Use the apn from my screen shots below.
The use LTE Discovery to reboot your modem. https://play.google.com/store/apps/details?id=net.simplyadvanced.ltediscovery
Then enjoy your LTE
Sent from my SM-N910T using XDA Free mobile app
Now I can't get service , i followed all the settings you had.
ShrekOpher said:
Easy fix. Use the apn from my screen shots below.
The use LTE Discovery to reboot your modem. https://play.google.com/store/apps/details?id=net.simplyadvanced.ltediscovery
Then enjoy your LTE
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
OK so I get service now but not data, not even 4G.
TheUnknown96 said:
OK so I get service now but not data, not even 4G.
Click to expand...
Click to collapse
Did you download and use the LTE Discovery App? It needs to reset your modem. Also double check to make sure you entered the apn exactly the same. No phantom spaces, etc. There should be no spaces in the "apn type".
If you still aren't getting data I have one more apn you can try.
Sent from my SM-N910T using XDA Free mobile app
ShrekOpher said:
Did you download and use the LTE Discovery App? It needs to reset your modem. Also double check to make sure you entered the apn exactly the same. No phantom spaces, etc. There should be no spaces in the "apn type".
If you still aren't getting data I have one more apn you can try.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I get 4G only on the "nextgenphone"
LTE discovery doesn't do much but turn off my service and turn it on but still then I only get 4G.
ShrekOpher said:
Did you download and use the LTE Discovery App? It needs to reset your modem. Also double check to make sure you entered the apn exactly the same. No phantom spaces, etc. There should be no spaces in the "apn type".
If you still aren't getting data I have one more apn you can try.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I'm gnna put screenshots, are you able to get lte ?
I have no problem getting LTE on my Note 4 using AT&T'S network.
Screen shots below. I gets decent speeds, not the crazy 40 mbs like some people get, but that is mainly because of the area I live in.
If I am closer to the city I get 35 to 50 mbs down load and 10 to 15 upload.
Sent from my SM-N910T using XDA Free mobile app
I am using a T-Mobile Note 4 on ATT network and have no issues. First of all make sure LTE is enabled on your number/simcard. If not call the customer care and ask them to enable LTE on your line. They will ask your device IMEI number and then enable it. If not u will only get a 4G signal on your phone
If you are having trouble getting data on your device, then use these APN settings
krishelnino said:
I am using a T-Mobile Note 4 on ATT network and have no issues. First of all make sure LTE is enabled on your number/simcard. If not call the customer care and ask them to enable LTE on your line. They will ask your device IMEI number and then enable it. If not u will only get a 4G signal on your phone
If you are having trouble getting data on your device, then use these APN settings
Click to expand...
Click to collapse
I have tried that one already :/
The service rep said this "You are getting LTE on your other lines. Because the device that being use on the line is sync on your account. Since the device that is sync on the line that ends with 1521 is the iPhone 6 Plus. The Note 4 does not receive data service. Because it is registered on the iPhone 6 plus." how legit is that?
If u have a phone on contract on that line, then I use guess it is difficult. Or you can go to an ATT store and say that u lost your sim card. Ask for a new one and say that it is for an Android LTE smartphone.
Sent from my SM-N910T
krishelnino said:
If u have a phone on contract on that line, then I use guess it is difficult. Or you can go to an ATT store and say that u lost your sim card. Ask for a new one and say that it is for an Android LTE smartphone.
Sent from my SM-N910T
Click to expand...
Click to collapse
Just got a new Sim card and still no LTE , I'm starting to give up on this phone
TheUnknown96 said:
Just got a new Sim card and still no LTE , I'm starting to give up on this phone
Click to expand...
Click to collapse
According to this thread, you also have to go to settings, more networks, mobile networks, network mode and change to LTE/WCDMA/GSM.
I just bought a T-Mobile Note 4 to use on AT&T, but I am waiting for an unlock code. I really hope I don't have any issue.
Sher The Love said:
According to this thread, you also have to go to settings, more networks, mobile networks, network mode and change to LTE/WCDMA/GSM.
I just bought a T-Mobile Note 4 to use on AT&T, but I am waiting for an unlock code. I really hope I don't have any issue.
Click to expand...
Click to collapse
Let me know if you get LTE
TheUnknown96 said:
Let me know if you get LTE
Click to expand...
Click to collapse
Will do, but it might be a few days. Guy I bought it from requested the unlock code on Monday and still hasn't received it. Third parties are taking forever too.
Sent from my Nexus 6 using XDA Free mobile app
I know people are successfully getting LTE on T-mobile Note 4 on AT&T service, though I am not sure which APN settings they're using. Looks like there are at least 3 in this thread to try... but it may be a block from AT&T ? I can't imagine that's the case, but I honestly don't know exactly how much control they (AT&T) have over what bands a given sim card can receive if its not matched to the imei on file in their system? I guess a lot?
OFF TOPIC: How much did you guys pay for the unlock codes? (curious)
LTE works great on this phone with AT&T service. Been using it without issue for months.
I don't know why this person is having issues. Only thing I can think is that the Sim card is bad.
Paid $30 for the unlock.
My AT&T account doesn't even show a smart phone. See the screen shot below. As long as it says LTE device then it's not AT&T causes the problem.
Sent from my SM-N910T using XDA Free mobile app
ShrekOpher said:
LTE works great on this phone with AT&T service. Been using it without issue for months.
I don't know why this person is having issues. Only thing I can think is that the Sim card is bad.
Paid $30 for the unlock.
My AT&T account doesn't even show a smart phone. See the screen shot below. As long as it says LTE device then it's not AT&T causes the problem.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I don't know why I'm having issues honestly. I'm trying everything that's thrown at me , I even got a new Sim card yet no LTE. I don't even care if it shows LTE indicator , but it's that my speeds are so slow. 2-5mbps download while on my iPhone 6plus I would get 50mbps download.

[Q] How to find out who the roaming carrier is on T-mobile?

How do you find out what roaming carrier that T-mobile is using?
I have Tmo and Note 4 and I know you to access the Service Mode you enter *#0011#
I am going to be travelling to Moscow, Singapore and Malaysia and I want to see how good the free data and txt msg are as Tmobile has claimed. So I just want to know who carrier they use.
Thanks.
When you're there, try doing a speed test.
Usually the app tells you which network you're on.
Sent from my SM-N910T using XDA Premium 4 mobile app
devynbf said:
When you're there, try doing a speed test.
Usually the app tells you which network you're on.
Sent from my SM-N910T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Oh, the speedtest app? I thought there is some hidden screen somewhere to check for roaming.
From what I heard we can only get 3G speed at the max.
I will see and let you all know.
chong67 said:
How do you find out what roaming carrier that T-mobile is using?
I have Tmo and Note 4 and I know you to access the Service Mode you enter *#0011#
I am going to be travelling to Moscow, Singapore and Malaysia and I want to see how good the free data and txt msg are as Tmobile has claimed. So I just want to know who carrier they use.
Thanks.
Click to expand...
Click to collapse
When I went to Germany, the carrier just showed up in the notification bar. It worked great but was only 3g speeds.
Just slide the Notification bar down, and it will tell.

Categories

Resources