Related
Im looking at either getting the nice leather case, the official HTC one "Diamond Pouch PO S390" (seen in this thread here... http://forum.xda-developers.com/showthread.php?t=403691) or this http://cgi.ebay.co.uk/HTC-Touch-Dia...photoQQcmdZViewItemQQ_trksidZp1713.m153.l1262
Anyone got a crystal case for their Touch Diamond? If so whats it like?
Im looking to protect my Diamond as I know how easy to scratch and mark they are (its doing ok at the moment but id like to keep it protected and looking like new)
Thanks, any feedback would be appreciated
I got one yesterday ( for $15 CDN ==" since i didn't want to wait for shipping)
from what i've seen so far
Seems like a great case, it is a tight fit for the diamond, so there are some worries with regards to upgrading the battery in the future....
But aside from that, it does its job of protecting my diamond and the change in dimensiosn is barely noticeable to me.
Moderators Could you move this to Diamond Accessories please, sorry, thought I had posted it in there, but hadnt.
Thanks for the feedback, sounds positive, I want to get a leather case, but at the same time its nice if i can just use it rather than get it out of the leather case to use it.
Mmm, food for thought!
yse mods please move the thread ^^"
i was contemplating the leather case as well before...
the benefit to the hard case is that its as it doesn't make it more difficult to access the phone and you dont need to take it out of the case to do anything
the only pet peeve i have with my case is that the power button on the top left is now a bit harder to press due to the case
just my 2 cents
Most of the crystal cases i have come across are dust magnets...so that puts me off them. Ive ordered the pouch today from Expansys...the official one although i have to wait 3 days before they come into stock..
Had one of these plastic cases on a samsung phone - the case cracked after a few days Lets hope these are different
One reason why im staying off silicon/crystal cases is so that I could enjoy the flushed screen.
Strange.. U guys don't seem to find it a luxury to have a flushed screen. I love it as I don't need to finger-wrestle in order to tap the 'X' button...
MasK, thats a very good point! I know what you mean there, very frustrating.
Mmm, think im just gonna opt for the Leather Case. Think I would just get frustrated with the Crystal Case.
Thanks for your feedback and comments guys.
Slightly off topic...
But do you think somebody (HTC or after-market company) will produce a soft touch / matt finish rear cover for the Diamond? I mean, its an easily replaceable, small piece of plastic and would protect (or hide) fingerprints and make it less scratchy if its soft?
Just a though... if any external companies looking it at, I'll pay £2.99 for a rip off soft touch back cover on eBay from Hong Kong
DG
Hi there,
I purchased a Capdase Alumor cover for my HD2 at MobiMega. Now, not even two weeks after having received it from China, the silicon already loosens itself from the aluminium at several places. I don't know why, because I do not do anything unusual with it. I put it in my bag and take it out - that's it.
So I filled out the contact form at MobiMega and told them my problem, asking for a solution to my problem. But instead of trying to help me, they just ignore my message, not answering nothing.
So if you are thinking about purchasing one of these at MobiMega, take this information into consideration.
Greets
poor you. it could be counterfeit.
i have this case and used it for a month before i got otterbox defender. my usage can be consider quite "abusive" but i didn't get it to loose shape or anything.
I have had different experience with MobiMega.
Excellent products and awesome customer service, prompt email replies..
I am sorry to hear nobody answered you, maybe check your junk box ? send again ? But what are they gonna do.. What you describe isn't any seller's fault.
Maybe email capdase ?
I hate saying this but the case I got from them was fine. Only thing weird was that it was packaged like it was from a resident.
Other than that it's an awesome case with no peeling.
i have this case too and no problems with quality or something. but i don't buy it from MM...
I ordered a case from them for my ipad and had to get my credit card company involved to get my money back after receiving a broken ipad case. It had a crack where they glue it together. They dont use one piece of wood.
Search them on the web and you will see that they have scammed and screwed over plenty of people. Enough to where Leo Laporte even commented. Could be a different Leo than the Tech, but its still a person. MacRumors, Android Central, and multiple other places have negative comments about these guys. I wouldn't be surprised if they fold and take the cash and not deliver.
To each his own but Im going Portenzo. Lea took care of me when I ordered my iPad case and it held up well. I sold it and got almost what I paid for it. Their build quality is like nothing else.
Check the YouTube Video DODO vs. Portenzo iPad 3 case review. Two enter, one leaves. It is going to be a knockout.
Its a review on their iPad 3 case but it compares theirs and DoDos build quality. No comparison. The review is also entertaining in its own way. Not like sitting through some review where the buy lays the product on a table and points the camera at it while he tries to act the a journalist. I dont think this guys actually cares other than to show people DoDo sucks. He also appears to have a coctail.
Does anyone else know of a great case like the Portenzo to recommend? Even though Port looks like the one it never hurts to look. You guys are the experts.
*Sorry for not posting links. Im not a poster on here, just a lurker. Sorry!!! Ill be getting more involved now.
This guy is just trying to get video views.
I was curious (because I'm a fan of Leo Laporte), and all I could find was this guy's post everywhere leading to the same video mentioned here: pushing Portenzo, bashing Dodocase, and mad at Treegloo. He never even got a Treegloo case and here he's saying it broke?
I don't know if this is some kind of lame tactic to push Portenzo sales, but it's in really bad taste.
Regardless of if this guy is trying to get video views I've heard portenza cases were pretty good. A little pricey for me but from reviews they seem like the route to go for these kinds of cases.
Sent from my Nexus 7 using xda app-developers app
I will say the one TG case that I've seen in person, one of the corners was completely broken off (iPad).
I asked the guy (business executive for a major software company) and he said that he broke it off within 2 weeks of having it, and the case wasn't as sturdy as he expected. He still liked it though.
I'm just going to buy a hardback book/notebook and hollow out the pages and make a case myself. I don't see the need to pay ~$40 bucks when I can do the same thing myself for so much cheaper.
This just reeks of spam.
Try and contribute based on questions people have and get accused of Spam
arrjaytea said:
This just reeks of spam.
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People were asking about quality and what they thought about the TreeGloo product on this forum so I responded. That video you accused me of sending people to for views is one that shows Portenzo quality and I liked the review so I shared it. Do you ever tell people about companies or products that didnt live up to your expectation ie sucked? Do you ever tell people about a product you dig or a restaurant you liked to eat at. Why would I want someone elses video to get views? If it was my video, what would I gain anyways? I have a friend with a channel on YouTube and they don't make crap. He gets 10k to 20k a week in views and might make 50 a month.
So this is what you get when you try to expose a company that is screwing people over. Some lame comment and a Portenzo marketing conspiracy ploy? If you knew what I did, I think your comment about me helping Portenzo or being Portenzo would go away pretty quickly.
As for other companies I know a little about, Pad&Quill has nice quality cases (very nice) but I don't see anything on their site for the 7 but if they did this would be my second choice unless they trump Port in some way for design, and DoDo 34 bucks but its not like a regular dodo portfolio case and looks cheap. There is also another company called RookCase pre-order for 39! that is making a case for the 7. They can make a case out of an actual book. I have one of their book cases for an iPad by Johnny Cash. Very cool and I get complements on it all the time. The only issue is that the wooden tray is no as refined as Pad or Port but still cool.
Other than being some total tool the only other reason you would post a reply other than one like the others is because you work for TreeGloo or they had you post this for them because they or you saw my post and want to mitigate damage (Thats an attack on integrity and a simple name calling rudeness, forgive me.). Please do us all a favor at your expense, I encourage you to buy from them and let us all know how it works out for you. Its interesting that I post facts (F with BBB) about a company and not just my opinion but others and you simply attack my post and try to create some other motive for my intention of pointing out scum. I thought thats what we do on forums and in the tech community. Watch out for each other. You will buy from who you like, I don't make that decision for you but I think members here deserve to hear about a company that appears to be legit based on their nice website and a few reviews but in fact is one I am staying away from. Yes, I like Portenzo and tell people about my case from them and experience buying from them because their service and quality is above average in a world that companies sell ok products with below average service. That said, my case was $140
I try to help and you attack my integrity. I have posted this on some forums that I am a member of. Why wouldnt I? Didnt you see the other posts from other people, even ones dating back a year that talk about how TreeGloo is a joke.
Also, as for Portenzo, I have not seen one post that says they sell garbage or have not delivered and I doubt you will find negative stuff about Pad and Quill or Rookcase. Im not marketing for them either.. If I said the Nexus 7 was killer on MacRumors would you accuse me of working for Google?
I have my opinions and then there are those of others and then there are just simple facts. In the end, none of this affects my wallet since I am not a part of any of these companies but I hope at least I can help contribute to a forum where I have been lurking since I got my Bionic on launch day.
If this helps one of you guys out there to not get scammed I know I did my part and contributed something rather than just ranted, took, and accused others on this forum. By the way, spam smells pretty good when cooked in butter over a nice hot stove.
Hexdecimal who do you work for TreeGloo?
Hexdecimal said:
This guy is just trying to get video views.
I was curious (because I'm a fan of Leo Laporte), and all I could find was this guy's post everywhere leading to the same video mentioned here: pushing Portenzo, bashing Dodocase, and mad at Treegloo. He never even got a Treegloo case and here he's saying it broke?
I don't know if this is some kind of lame tactic to push Portenzo sales, but it's in really bad taste.
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I had to take a look at your few posts. You have been pitching TreeGloo and no one else. Your accusing me when in half of your posts you are promoting a feature of TreeGloo case or ragging on someone elses. I simply have an agenda of telling people about how they might get crap or get screwed by TreeGloo. I like plenty of case companies but thats not one of them and right now I like Portenzo but that does not make me an employee of theirs. I have at least spoke highly of a couple other companies in my posts in the past such as Pad and Quill and RookCase. All your comments about other companies other than TreeGloo are negative. You even go into some technical specifics about their case. Its not me that should be looked as a spammer, its you.
Instead of simply talking about your experience with TreeGloo, you dont even mention it. Instead you try to discredit my entire post so you dont leave people with the thought that I might actually be right. What a hoax. You can make all the claims you want (seems they are just your claims) but there are plenty of other posts including an entire thread on MacRumors started by their most senior member calling TreeGloo crooks. Enough time spent on this... Home someone sees through the TreeGloo bs by this guy and stays clear of them. Look at the others, there are plenty of companies to buy from that dont have their reputation of screwing people over and delivering crap products that dont match their site.
There have been a lot of negative reviews of TreeGloo, for long waits/sub par quality. That being said, there have also been plenty of negative reviews about DoDoCase as they are always falling apart and have to be glued back together and Portenzo as well for the significantly long delivery/production times. In the dealings that I have had with TreeGloo they have shown great customer service so I can't speak negatively of them anymore than I could of DoDo or Potenzo.
I had initially wanted to go with TreeGloo then changed my mind to Portenzo, and TreeGloo was good about cancelling my order but my $$$$ have not yet been refunded yet. Now, Ive decided to to play a wait and see game until I have more information and other people start reviewing thier respective cases. I really love how thin and light my N7 is and I constantly question whether I even want to add a bulky frame to it. I am still intrigued by Portenzo and TreeGloo and now Reauthored and RookCase so I will likely go with the case that gets the best reviews and is the thinnest of the bunch.
There are a lot of options for very similiar cases out there. I just suggest that people do their reserach. It is worth mentioning, however that TreeGloo is rated "F" on better business bureau.
Christ, this guy is a shill and a half.
ppp38 said:
It is worth mentioning, however that TreeGloo is rated "F" on better business bureau.
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Yep: http://www.bbb.org/houston/business...eegloo-in-sugar-land-tx-90021240#reasonrating
ipXpert said:
People were asking about quality and what they thought about the TreeGloo product on this forum so I responded. That video you accused me of sending people to for views is one that shows Portenzo quality and I liked the review so I shared it. Do you ever tell people about companies or products that didnt live up to your expectation ie sucked? Do you ever tell people about a product you dig or a restaurant you liked to eat at. Why would I want someone elses video to get views? If it was my video, what would I gain anyways? I have a friend with a channel on YouTube and they don't make crap. He gets 10k to 20k a week in views and might make 50 a month.
So this is what you get when you try to expose a company that is screwing people over. Some lame comment and a Portenzo marketing conspiracy ploy? If you knew what I did, I think your comment about me helping Portenzo or being Portenzo would go away pretty quickly.
As for other companies I know a little about, Pad&Quill has nice quality cases (very nice) but I don't see anything on their site for the 7 but if they did this would be my second choice unless they trump Port in some way for design, and DoDo 34 bucks but its not like a regular dodo portfolio case and looks cheap. There is also another company called RookCase pre-order for 39! that is making a case for the 7. They can make a case out of an actual book. I have one of their book cases for an iPad by Johnny Cash. Very cool and I get complements on it all the time. The only issue is that the wooden tray is no as refined as Pad or Port but still cool.
Other than being some total tool the only other reason you would post a reply other than one like the others is because you work for TreeGloo or they had you post this for them because they or you saw my post and want to mitigate damage (Thats an attack on integrity and a simple name calling rudeness, forgive me.). Please do us all a favor at your expense, I encourage you to buy from them and let us all know how it works out for you. Its interesting that I post facts (F with BBB) about a company and not just my opinion but others and you simply attack my post and try to create some other motive for my intention of pointing out scum. I thought thats what we do on forums and in the tech community. Watch out for each other. You will buy from who you like, I don't make that decision for you but I think members here deserve to hear about a company that appears to be legit based on their nice website and a few reviews but in fact is one I am staying away from. Yes, I like Portenzo and tell people about my case from them and experience buying from them because their service and quality is above average in a world that companies sell ok products with below average service. That said, my case was $140
I try to help and you attack my integrity. I have posted this on some forums that I am a member of. Why wouldnt I? Didnt you see the other posts from other people, even ones dating back a year that talk about how TreeGloo is a joke.
Also, as for Portenzo, I have not seen one post that says they sell garbage or have not delivered and I doubt you will find negative stuff about Pad and Quill or Rookcase. Im not marketing for them either.. If I said the Nexus 7 was killer on MacRumors would you accuse me of working for Google?
I have my opinions and then there are those of others and then there are just simple facts. In the end, none of this affects my wallet since I am not a part of any of these companies but I hope at least I can help contribute to a forum where I have been lurking since I got my Bionic on launch day.
If this helps one of you guys out there to not get scammed I know I did my part and contributed something rather than just ranted, took, and accused others on this forum. By the way, spam smells pretty good when cooked in butter over a nice hot stove.
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U mad bro?
They apparently have very poor customer service, and even worse production facilities...
http://jimmyliew.org/review-of-my-treegloo-ipad-case/
http://www.ipadforums.net/ipad-accessories/40566-bad-experience-w-treegloo.html
Just a couple pages with someone posted a "I never got my Treegloo", and several people afterwards replying "me either!". Those are just two random links I clicked when Google'd for "Treegloo". Not even "Treegloo review" or anything else... So, IF you get what you order that's great, otherwise you apparently pay them for the privilege of using their fabulous website.
And ameno13, stop being a damn child. Geez...
All the research I had done was all a year old. Newer posts seemed to indicate things had gotten better. All my emails have been promptly responded to. It seems the negativity was due to being overwhelmed with iPad2 orders back in 2011. We will see how it goes when they start shipping next week.
Character Zero said:
All the research I had done was all a year old. Newer posts seemed to indicate things had gotten better. All my emails have been promptly responded to. It seems the negativity was due to being overwhelmed with iPad2 orders back in 2011. We will see how it goes when they start shipping next week.
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I think that TreeGloo is just a small company that probably cannot manage high volume that well, which is why the production time goes on for weeks. That has been an issue with other companies as well. I don't think its an issue of "scamming" or being a crook. And, I also have noticed that they have changed their design from the 2011 reviews particuarlly their corners. I think a lot of people want customization but are unwilling to wait on the time it actually takes for their customized case to get made.
I thought the company sounded familiar but never though about it until now. A lot of people have had problems with this company and iPad cases. Thanks for the heads up
ppp38 said:
I think that TreeGloo is just a small company that probably cannot manage high volume that well, which is why the production time goes on for weeks. That has been an issue with other companies as well. I don't think its an issue of "scamming" or being a crook. And, I also have noticed that they have changed their design from the 2011 reviews particuarlly their corners. I think a lot of people want customization but are unwilling to wait on the time it actually takes for their customized case to get made.
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You make a good point about being a small company and time for delivery but it doesnt explain the compaints from users on several sites and the bbb F.
Thank you for bringing this part up about waiting. If they would have not told me the case had been shipped and another two weeks went by, I might have given them some grace. I would have been more understanding if they would have just told me the truth rather than make me wait a month and then cancel my order because I complained and asked why it wasnt actually shipped. They they wouldnt refund my money until amex forced the refund. Maybe they will straighten out. Competition is good for everyone. It makes all the companies innovate to one up their competition which only helps us. If they turn around and start to treat people with respect and integrity and deliver, more power to them. I wish them the best in that case.
Not worth getting angry over. It may appear that way though
ameno13 said:
U mad bro?
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Not mad, just sick of companies not telling the truth and getting screwed over. I actually have an awesome iPad case now and will have a killer Nexus case shortly.
I understand why you asked but I wanted to be thorough in my response. My word and Im sure that the integrity of others here is everything. When that's in question its best to defend it with facts. I tried to do that along with explaining my personal experience. Im sorry if I offended anyone on this forum. I was truly just trying to help by sharing what I know and my own experience. I hope you understand. If this is not the right place for this type of information, please just let me know.
I dont really want to spend any more time on this subject. I think I have said enough. My critics and TreeGloo backers or employees can continue to try and discredit the thread but there is enough evidence here and around the web to back up most of what I said.
All my best,
allen2oo3 said:
I thought the company sounded familiar but never though about it until now. A lot of people have had problems with this company and iPad cases. Thanks for the heads up
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This was my whole reason for the post and it turned into a total fiasco. It makes me not want to say anything on here. There is no way of telling if you are getting hosed by the company in question of a real android fan that likes the company which I can respect and mean no hard feelings.
We all share a passion for this stuff and should work together.
I'll give a review of my treegloo when it comes it. All the bad stuff I read was rom pre 2011, all the more recent ones i read are great.
Hi all, I know both of these cases have been around this forum at some point, but I don't want to bring up a dead thread.
I'm just curious to owners that have either of these cases:
http://shop.portenzo.com/hardback-for-nexus/
And:
http://www.ebay.co.uk/itm/251139617...:IT&_trksid=p3984.m1423.l2649#ht_11985wt_1037
I just want to know, is the eBay case good quality etc, I've heard good things about it.
Or is it worth the extra spend, and go all in for a portenzo case?
I love the portenzo cases especially how you can design it to represent you, but spending that much on a case is something I have never done. Is the build quality etc really that much better to warrant spending over 40$ on the portenzo?
The portenzo comes to 43+$ for me as the shipping is quite expensive due to me being in the UK.
THANKS IN ADVANCED !
I was happier with my $7 Amazon case then my $50 Portenzo case, so I would say its not worth the extra $$$
I've just taken delivery this morning of the case you've linked too on eBay from seller wedo-bestdeal.
Ordered Tuesday afternoon, came this morning. So good service.
As for the case, I'm happy with it!
It doesn't add too much more bulk to the tablet, folding the cover back turns the device on, as expected, and folding it right behind it, like you'd hold it whilst using it wth two hands, doesn't cause the tablet to sleep. I've read on a few posts that the magnets in some cases can be too strong and cause it to sleep by doing that.
I've folded the case to stand the tablet up, and to just have it at a gentle slope, both works well. It will jsut take a little time for the cover to be less stiff.
my only moan is that the case over laps, and curls underneath adding a little unavoidable bulk to it, but it's not much, and after playing with it, I can live without without a problem!
Get one, for £10, what's the worst that can happen?
I have that eBay case and it's just fine, it gives good protection and is hopefully hard wearing. I also have another case that I think is much nicer looking but isn't holding up living in my pocket all day.
Can't speak for the Portenzo from experience but from looking at it, it doesn't protect the N7 round the edges at all, that may not be a problem for you but it is for me.
http://www.amazon.co.uk/gp/product/B008GSMRAY/ref=noref?ie=UTF8&psc=1&s=electronics
anyone tried this one,well ive just ordered this one,will give a review once it arrives,probably monday
Cheers peeps, I'll buy the eBay one then.
Was just wondering whether the price difference offered much more protection etc.
But by the sounds of it the 10£ one from eBay is sufficient, plus it does look nice although the portenzo is BEAUTIFUL !
The ebay case is really good, you can't go wrong for that money.
DexterMorganNL said:
The ebay case is really good, you can't go wrong for that money.
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I guess this is a unanimous decision, the eBay case is the winner.
Probably purchase later today, tomorow or next week. As I tend to put things off, as I only bought a case last week for it, BUT I HATE IT.
They sent me wrong colour, the case was different than in picture, the stitching was all over the place, the material was coming off etc etc.
But thats a different rant altogether, thanks for the answers people !
Wilks3y said:
I guess this is a unanimous decision, the eBay case is the winner.
Probably purchase later today, tomorow or next week. As I tend to put things off, as I only bought a case last week for it, BUT I HATE IT.
They sent me wrong colour, the case was different than in picture, the stitching was all over the place, the material was coming off etc etc.
But thats a different rant altogether, thanks for the answers people !
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i went for the amazon one,if its crap it will be going back
Just ordered a Dilex and the free screen protector is supposed to be a $24.95 value.
LIMITED TIME OFFER:
Free Vitreo Screen Protector with Note 8 case purchase.
Use Coupon Code: N8VITREO
https://www.seidioonline.com/product/samsung-note-8-dilex/
ggrant3876 said:
Just ordered a Dilex and the free screen protector is supposed to be a $24.95 value.
LIMITED TIME OFFER:
Free Vitreo Screen Protector with Note 8 case purchase.
Use Coupon Code: N8VITREO
https://www.seidioonline.com/product/samsung-note-8-dilex/
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nm
I ordered to the Surface
I’ve always gotten the surface so I figured I would continue using that one. If it turns out that I don’t like that one, how do you like the Dilex? Second off I also got the free Vitreo. How do you like it? Does the Spen work well with it? Any issues with it? Lastly, I normally don’t use screen protectors, but I’ve heard that phones with Gorilla Glass 5 for screens scratch easier. So I’m interested in trying the screen protector, but if I use it and I don’t like it for 1 of various reasons is it easy to take off? I just want to make sure after I take it off there will be no issues with me screen like residue and others. I appreciate your help in advance.
sll1313 said:
I’ve always gotten the surface so I figured I would continue using that one. If it turns out that I don’t like that one, how do you like the Dilex? Second off I also got the free Vitreo. How do you like it? Does the Spen work well with it? Any issues with it? Lastly, I normally don’t use screen protectors, but I’ve heard that phones with Gorilla Glass 5 for screens scratch easier. So I’m interested in trying the screen protector, but if I use it and I don’t like it for 1 of various reasons is it easy to take off? I just want to make sure after I take it off there will be no issues with me screen like residue and others. I appreciate your help in advance.
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Hey, thought I'd help you out. I've used surface for, I Think 6-8 years now, not sure...anyways, thought I'd try the dilex. Bought the dilex, it looks cool, feels good, easier to hold than surface, but there's some problems.
While in the holster, the slightest pressure makes the center of the screen "tap" the holster. The holster has a lock on the center of the inside of the holster facing the screen, and it hits the screen really easily and often.
Also, the whole setup stands pretty far off my waist compared to the surface, and snags everything - car doors, seatbelts, any doors, people that walk by, etc.
When I hang the holster off my pocket, the dilex doesn't sit "flat" like the surface does - it seems like it wants to fall off. Its tilted the whole time and you are very aware its there all day.
Again, keep in mind I've used the surface so long that its like a part of me, so I'm very aware of the differences between the two. Might not bother you.
Thank you for helping, but....
aweskelo said:
Hey, thought I'd help you out. I've used surface for, I Think 6-8 years now, not sure...anyways, thought I'd try the dilex. Bought the dilex, it looks cool, feels good, easier to hold than surface, but there's some problems.
While in the holster, the slightest pressure makes the center of the screen "tap" the holster. The holster has a lock on the center of the inside of the holster facing the screen, and it hits the screen really easily and often.
Also, the whole setup stands pretty far off my waist compared to the surface, and snags everything - car doors, seatbelts, any doors, people that walk by, etc.
When I hang the holster off my pocket, the dilex doesn't sit "flat" like the surface does - it seems like it wants to fall off. Its tilted the whole time and you are very aware its there all day.
Again, keep in mind I've used the surface so long that its like a part of me, so I'm very aware of the differences between the two. Might not bother you.
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I have news for you. I ended up buying the Dilex and I hope I don’t have the problems you are having. I will tell you that I really had no choice. I, too, have been using the Surface for many years and literally thought it was the greatest case ever. I referred it to everyone. However, that was until now. I am shocked that Seidio sold it. I don’t know what is going on at that company, but the holster came in looking like the felt was worn. Had these white spots on it. I still would’ve dealt with it until I went to put the phone in it. When I attempted to put the phone in the holster the latch hit the screen, so there was no way that you could just put it in. You needed a second hand to open the latch to get the phone in which was ridiculous. What was worse was that when you tried to take the phone out you couldn’t just use your one hand to hit the latch and pull it. It would get stuck so again you needed both hands except this time it would still be stuck so you have to wiggle it back and forth until you can get it out (I’m sure you’d miss your call by then). And the worst thing of them all is when I called the company, they were fully aware of the issue and still sold the case and holster combo and just blamed it on the fact that the phone is just a really long phone. I told them that it was odd because my last phone was only 3mm shorter and I believe that if this phone was 3mm shorter the latch still wouldn’t come close to working. That’s how poorly designed and how badly they were off. So I asked about exchanging it and they said they don’t do exchanges, but I can buy the Dilex and just get a refund on this. So I followed his instructions and now I found out that I have to pay the shipping back, which I was shocked. It wasn’t like I wasn’t buying another case and this one was definitely a flawed product. I also have referred so many people and am also potentially buying another case for my daughter. So I asked how much it should cost for me to ship this back and he said I can ship it however I want, so pick the cheapest. He said right now it is $3.75 for standard shipping on their end. That confused me, I said that I thought standard shipping was free and he said they changed their policy. I asked when did this happen and he said yesterday, which I thought was really odd. I am currently confined to my bed due to an illness so my wife took it to the post office and it was almost $5 to send it back which I asked are you sure that was the cheapest and wife told me she double checked that and she told me that she confirmed with the women at the post office that it was the cheapest. So I paid almost $5 for something I don’t have - makes no sense. As far as the Dilex, so far I have mixed emotions. I definitely think it’s probably more protective, but I still like the looks of the Surface better. I also like the fact that the Surface is thinner, but at the same time I do kind of like the thickness of the Dilex in a weird way. I’m very mixed. I’m sure time will tell. As far as the holster is concerned, I didn’t put it on my belt. I just checked to see how the phone worked with it. You can just push it in but the latch does come close to the screen, but does just miss it. I just hope it doesn’t wear on the case as you keep pushing it in. I originally tested it with the screen facing out because I didn’t have a screen protector on it. So if it is pushing the screen than you can always put it in with the screen facing out. I hope I don’t have the same problem when I put it on my belt. I am going to try it to see if I have the same issue with it pressing the screen. I will probably find out if it gets caught on something when I go to the doctor next time. I really hope I don’t have that issue. I really need a phone case that is protective, but thin and also a convenient holster (because I’ve used some really bad holsters in the past, that I hated). I would prefer to have a kickstand as well, but I guess it’s not as important. I hope the Dilex will work for me, but I will start looking now for other combos for the future, just in case. I really hope things get better for Seidio, but want to make sure I am covered. Thanks for your response. At least you know (unknowingly at the time) you still made the right decision in not getting the surface combo because it was horrible. They told me they have had numerous calls about it. So I asked them about the Dilex and they said they don’t see why there would be an issue. I asked them how they knew about the issue with the Surface and they said due to the calls coming in. So they evidently don’t test their products first, which is really poor. But I hope they learn for their mistakes and get back to the company that they were. Sorry for the lengthy response. Thanks again!
sll1313 said:
I have news for you. I ended up buying the Dilex and I hope I don’t have the problems you are having. I will tell you that I really had no choice. I, too, have been using the Surface for many years and literally thought it was the greatest case ever. I referred it to everyone. However, that was until now. I am shocked that Seidio sold it. I don’t know what is going on at that company, but the holster came in looking like the felt was worn. Had these white spots on it. I still would’ve dealt with it until I went to put the phone in it. When I attempted to put the phone in the holster the latch hit the screen, so there was no way that you could just put it in. You needed a second hand to open the latch to get the phone in which was ridiculous. What was worse was that when you tried to take the phone out you couldn’t just use your one hand to hit the latch and pull it. It would get stuck so again you needed both hands except this time it would still be stuck so you have to wiggle it back and forth until you can get it out (I’m sure you’d miss your call by then). And the worst thing of them all is when I called the company, they were fully aware of the issue and still sold the case and holster combo and just blamed it on the fact that the phone is just a really long phone. I told them that it was odd because my last phone was only 3mm shorter and I believe that if this phone was 3mm shorter the latch still wouldn’t come close to working. That’s how poorly designed and how badly they were off. So I asked about exchanging it and they said they don’t do exchanges, but I can buy the Dilex and just get a refund on this. So I followed his instructions and now I found out that I have to pay the shipping back, which I was shocked. It wasn’t like I wasn’t buying another case and this one was definitely a flawed product. I also have referred so many people and am also potentially buying another case for my daughter. So I asked how much it should cost for me to ship this back and he said I can ship it however I want, so pick the cheapest. He said right now it is $3.75 for standard shipping on their end. That confused me, I said that I thought standard shipping was free and he said they changed their policy. I asked when did this happen and he said yesterday, which I thought was really odd. I am currently confined to my bed due to an illness so my wife took it to the post office and it was almost $5 to send it back which I asked are you sure that was the cheapest and wife told me she double checked that and she told me that she confirmed with the women at the post office that it was the cheapest. So I paid almost $5 for something I don’t have - makes no sense. As far as the Dilex, so far I have mixed emotions. I definitely think it’s probably more protective, but I still like the looks of the Surface better. I also like the fact that the Surface is thinner, but at the same time I do kind of like the thickness of the Dilex in a weird way. I’m very mixed. I’m sure time will tell. As far as the holster is concerned, I didn’t put it on my belt. I just checked to see how the phone worked with it. You can just push it in but the latch does come close to the screen, but does just miss it. I just hope it doesn’t wear on the case as you keep pushing it in. I originally tested it with the screen facing out because I didn’t have a screen protector on it. So if it is pushing the screen than you can always put it in with the screen facing out. I hope I don’t have the same problem when I put it on my belt. I am going to try it to see if I have the same issue with it pressing the screen. I will probably find out if it gets caught on something when I go to the doctor next time. I really hope I don’t have that issue. I really need a phone case that is protective, but thin and also a convenient holster (because I’ve used some really bad holsters in the past, that I hated). I would prefer to have a kickstand as well, but I guess it’s not as important. I hope the Dilex will work for me, but I will start looking now for other combos for the future, just in case. I really hope things get better for Seidio, but want to make sure I am covered. Thanks for your response. At least you know (unknowingly at the time) you still made the right decision in not getting the surface combo because it was horrible. They told me they have had numerous calls about it. So I asked them about the Dilex and they said they don’t see why there would be an issue. I asked them how they knew about the issue with the Surface and they said due to the calls coming in. So they evidently don’t test their products first, which is really poor. But I hope they learn for their mistakes and get back to the company that they were. Sorry for the lengthy response. Thanks again!
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great post thanks a lot I appreciate it... its obvious you are (were?) a huge seidio fan...I hate to say it but i am going to start looking for a new manufacturer, also and I hope you get well - thanks again