Database Develop

How to change SMS Service Centre? Can't send SMS!

Guys,
any idea how to change the SMS service center on Diamond???
when I try to send a SMS I get a message that the message cannot be sent and that I need to check my SMS Service center number.
When I put a different SIM card from the same provider it works normally. Also when I put a SIM card from a different provider everything works OK.
I have searched through Diamond forum and haven't find any relevant information.
However i did notice that people had issues with this one in some other WinMo phones.
I tried 2 ROMs and the same thing happens:
SwiftBL 6.0 and panosha Shine On 1.3
My SIM card works normally in other phones (Samsung etc.)
Any ideas on this one??

Soon I'm gonna start closing instead of moving threads!

Yes i have got the same problem since i have updated the phone to the new 1.93
Since then i turned the phone back to other ROM's but the problem stays.
It is the problem with the Telfort Provider en other providers will send it directly.
Strange problem.
But where is the problem? In the phone or with the provider?

mircha said:
Guys,
any idea how to change the SMS service center on Diamond???
when I try to send a SMS I get a message that the message cannot be sent and that I need to check my SMS Service center number.
When I put a different SIM card from the same provider it works normally. Also when I put a SIM card from a different provider everything works OK.
I have searched through Diamond forum and haven't find any relevant information.
However i did notice that people had issues with this one in some other WinMo phones.
I tried 2 ROMs and the same thing happens:
SwiftBL 6.0 and panosha Shine On 1.3
My SIM card works normally in other phones (Samsung etc.)
Any ideas on this one??
Click to expand...
Click to collapse
I had the same problem with 1.93.456_Radio v1.00.25.05
1. Turn back to only stock Radio version (may be Radio v1.00.25.03)
http://forum.xda-developers.com/showthread.php?t=407956
2. Or, change your sim card with a brand new one.
Both solved my problem...

mattijn1980 said:
Yes i have got the same problem since i have updated the phone to the new 1.93
Since then i turned the phone back to other ROM's but the problem stays.
It is the problem with the Telfort Provider en other providers will send it directly.
Strange problem.
But where is the problem? In the phone or with the provider?
Click to expand...
Click to collapse
I've got the same problem with a Telfort SIM here in Holland (after flashing from 1.37 stock to custom 1.93 ROM, not sure if it worked on stock). Couldn't find an easy way to change the SMSC myself. It proved hard for me to send an AT+CSCA command to the Diamond. And I haven't found software that uses SmsSetSMSC from the Windows Mobile Version 5.0 SDK. So I could write it myself, but first I'll ask if Telfort will let me try a new SIM and see if it'll send SMS, because I don't want to return to 1.37..

Definitely a new SIM, I don't want to stick to one ROM just because of that...
By the way, provider is Telenor Serbia

Mandragore said:
..but first I'll ask if Telfort will let me try a new SIM and see if it'll send SMS..
Click to expand...
Click to collapse
I'm back from the Telfort shop. Showed the girl behind the counter how I couldn't send SMS and change SMS settings. Swapped SIM's. She could send SMS with my SIM on her Nokia and I could send SMS with her SIM on my Diamond.. I'll get a new SIM for free, problem solved.

Help - SMS won' work and O2 have no solution atm.

Got my ignito the other day and realised yesterday that I haven't received any texts. The girlfriend also asked why I hadn't replied to her messages, and when I tried to send a message it comes up with:
Your text cannot be sent, check service center address in settings
Click to expand...
Click to collapse
Have looked through the settings and cannot find anywhere where to input the service centre number for O2. Also tried t O2 and O2 service settings programs in the program list, and they have problems connecting to retrieve any settings. Also on the O2 customer forum other people don't seem to have this problem.
Also have called customer services and even they are a bit unaware and wern't even in the know that this phone had been released. The data service guy over there hasn't even got any settings to push to the phone and has gone off to look for some.
Any ideas ?
Edit: The technical guy talked me through going into strat->settings and the phone area, then clicking on services and the 'voice mail and text messages' then retriving the settings to get to the message centre number. But when i do this the error thrown up says:
Cannot read settings from the network, try viewing settings later or disconnect data connection and try again.
Click to expand...
Click to collapse
Tried taking out battery and a hard eset and nothing has helped. The only thin I have done to the phone is update to HARD-SPL but have not flashed a custom ROM yet. Could this be the problem at all, as I didn't test the SMS before updating this ?
CHeers

Might not help but have you tried removing sim and replacing?

ytboy4 said:
Might not help but have you tried removing sim and replacing?
Click to expand...
Click to collapse
Ye the customer service guy got me to do that, and reset, but still the same. Just tried it again and still nothing. Will try my friends SIM card in the ignito to make sure it isn't my old SIM card.
Just managed to send an MMS to someone on the desk next to me at work, so just seems like MMS. Fiddling with different settings in the MMS, like gateway number ports etc, and MMS still works with a number of possible settings but no SMS.
Really hope I didn't screw it up with the HARD SPL, but will try other versions of that tonight.
Cleaned the SIM and nothing, plus a big thing I CAN RECEIVE TEXTS, but still can't send them. But in the phone settings area I can connect to the network for all the other options like call barring, caller ID, call forwarding, and call waiting, just not the voicemail and SMS option.
Lol comedy of errors.

start>settings>connections>advanced network
SMS Tab
there will be 4 possible settings here.
I sugest you try each of them, with a powercycle between each attempt just for good measure.

I had this on T-Mobile - the Sim didn't input the settings on install.
Go to phone > menu > options > services > voice and text settings and click get settings, you can try to input the service centre if it isn't there or wrong.

Cheers for that boys but still no luck. Tried all the GSM GPRS settings in the SMS tab and still the same.
ericson68, tried that lots the day I realised i was having text problems, plus the guy on the phone from O2 got me to try that, but as soon as i click on the SMS/voicemail settings tab it rejects it and says unable to contact. All other tabs on there can be conected to, like call baring etc, just the texts one which is screwed.
O2 have offered to give me a new one when a courier comes to collect the old one. only problem is my billing address is my parents house where the box is, so have to send the phone back to them tomorrow through our royal fail post system. Special delivery time I think.
Could the hard SPL upgrade have affected this in anyway, Im still running the ROM that came with it though ?

Just out of interest if you do a hard reset and then insert the sim do you get a notification asking to set up o2, or is your phone o2 branded?

ytboy4 said:
Just out of interest if you do a hard reset and then insert the sim do you get a notification asking to set up o2, or is your phone o2 branded?
Click to expand...
Click to collapse
The phone is O2 branded and has O2 software on it as well.
I have just hard reset it without the SIM card in and it installs some O2 things going through the progress bar, and also brings up a page to do with O2 GPRS settings and automatically configuring it.

another try
Hi
(sorry, I missed that you alredy tried this)
I have a swedish phone so I am guessing the English meny names.
Maybe you can try this.
Go into settings, select phone, select services, tap "voicemail and sms", tap "get settings from network" and see what happens. You should receive the sms servicec enter number.
Kindest Regards
stefan

stefan0290 said:
Hi
(sorry, I missed that you alredy tried this)
I have a swedish phone so I am guessing the English meny names.
Maybe you can try this.
Go into settings, select phone, select services, tap "voicemail and sms", tap "get settings from network" and see what happens. You should receive the sms servicec enter number.
Kindest Regards
stefan
Click to expand...
Click to collapse
Hey stefan. Thanks but have tried that, and that is where the problem is. The SMS service settings are in there but when I click 'get settings' it says:
'Cannot read settings from network, try again later'....

-Ad- said:
Hey stefan. Thanks but have tried that, and that is where the problem is. The SMS service settings are in there but when I click 'get settings' it says:
'Cannot read settings from network, try again later'....
Click to expand...
Click to collapse
Hi
Is it possible to type in the number and tap ok. That should initiate the phone/network with the message center number..
If there is a number there, what number is it?
stefan

Change the SIM card
Hi,
if you search the forum you will see that several people have the same problem, including myself...
Anyways, only solution (so far) is to change the SIM card. So just change your SIM card with your provider and it should work (this is probably free or really cheap anyways, you keep the same number etc.).
I have an unlocked Diamond and the same problem. Only my SIM card with Telenor provider does not work. Other Telenor cards work and also cards from different provider work.
So just change the SIM card and it should work (some people already tried it and it worked, I am too lazy to go to the store, but I will do it soon. until then I have another SIM card (different number) which works fine)
Cheers!

was this number ported to o2, or was it a new contract?
i had the same problem in the first 24 hours, worked fine after that.

Hey
Sorry didn't reply. Just after my last post I tried a friends SIM card at work and it worked fine, so must be my old sim card (5 yrs). My contract was an upgrade and have been with O2 for those 5 yrs.
New card on way to me now, thanks for all the help !
Custom ROM time this weekend

Solution to problems sending sms

Some modern SIM cards use automatic SMSC, so the SMSC is NOT stored on the sim as delivered from the provider.
HTC Touch Diamond/WM6 can't handle this.
Unfortunately the interface does not allow you to set it (incorrectly reports network error)
Here is a workaround for different OSs, let's start with WP6:
1) Download the nice tool ATcommander from this thread
Url: http://forum.xda-developers.com/showthread.php?p=2715738
2) Unfold exe to the phone
3) Run the exe on the phone
Enter
AT+CSCA?​Click send, verify that the number is not set or incorrect
Enter (substitute your providers SMSC, +4540390999 is danish TDC)
AT+CSCA="+4540390999",145​Click send
(145 indicattes international number, see se eg http://www.developershome.com/sms/cscaCommand.asp)
4)
Boot it, and enjoy!
ADDENDUM I:
In below posts different syntaxes has been reported as needed for other (early Android) phones. Like:
AT+CSCA="004540390999"​ (no type and country code indicated by 00 not +)
AT+CSCA="40390999"​ (no type, and no country code)
Please try to see what works for the chipset and OS of your phone
ADDENDUM II:
For Androids like the Xperia 2011 phones (at least it works with 2.3.4) you can access the SMSC setting with a build in function.
In the dialer enter
*#*#4636*#*# (4636="INFO")​select "Phone information"
Scroll down to SMSC and click "Refresh"
You will see an entry (including the quotes) like
"+4531300040",145​for 3.dk in Denmark
And you can edit/enter the SMSC as needed and press Update
As you might have noticed, the format is identical to the "AT+CSCA" parameters above, so it is most likely just a nice wrapping.
Best Regards
Eske Rahn
PS this problem has apperantly been around for years, so the problem is most likely WM not HTC.
see e.g. http://forum.xda-developers.com/archive/index.php/t-242938.html
That describes exactly the same error I got
ER
PPS Keywords, the errormessage:
"Try viewing settings later, or disconnect data connection and try again"
ER

Thank yo very much it worked for me just fine.
I had a problem with my new Xperia x1 and 3G sim from Saudi Arabia telecom Co.
The problem was unability to send SMS messages while I can receive them and sim cannot read sms network settings as well.
WITH YOUR WORKAROUND SOLUTION, I was able to resolve this trouble so, many thanks again and again.

I have HTC HD and had the same issue. About two months I have looked for solution for this problem.
And finally I got it ... here
Thank You so much eske.rahn !!!

Hi, not sure if this is the correct thread for this so sorry if i'm wrong. Have an SMS problem on my phone which is kinda similar to this. I can't send sms messages!!! They just sit in the outbox.
I have a mda IV which is unlocked and am using an O2 sim on it. Everything works great except that now and then I can't send SMS (texts), can receive them ok but not send. Tried my sim in other phones and works ok. Tried other sims in my phone and they don't work either. Also tried soft/hard reset. Have the correct number in the SMS settings and my phone registers on the network ok.
Anyone help please???????
update: i now haven't been able to send a text for 2 days. I don't get any error messages when i try and send.

hoogy07 said:
.... Everything works great except that now and then I can't send SMS (texts), can receive them ok but not send. Tried my sim in other phones and works ok. Tried other sims in my phone and they don't work either. Also tried soft/hard reset. Have the correct number in the SMS settings and my phone registers on the network ok.
.
.
Click to expand...
Click to collapse
Sorry for the late reaction, haven't reviewed this thread for ages...
This does indeed sound like the same problem. Can you see/change your SMSC?
If you already have the correct number entered as SMSC the workaround described will not help. The SMSC is provider dependant. There are many lists 'out there' with SMSC's. So google "SMSC" and your providers name, this should provide you with the correct number.

Feromon said:
I have HTC HD and had the same issue. About two months I have looked for solution for this problem.
...
Click to expand...
Click to collapse
He he, I too wasted a lot of time searching to no avail, until I remembered that this used to be an issue on my old phones a decade ago.

Thanks for this - worked first try on my Diamond which was OK untill I flashed a new ROM (Natalay 2.100). When I tried to check the message centre number I got the cannot read error. It would read other sim cards and another phone could read my sim card (an Orange 3G sim). I tried changing the radio several times and was about to get a new sim card as it was the only other solution I could find that had worked for other people. I can now read the message centre number OK.

I love XDA comunity!!!!!!!!!!! Thanks it worked

big thanks finally my xperia works as it should

really thanx man it helped .... i've been searching for over 6 month for a way i could change by it the message center

Still doesn't work for me, when i'm on andriod..

it didnt worked for me !!!
I'm from romania ..i own a htc diamond and i just did what you told me to do with AT comannder
it went well until i had to send at+csca = "the number it showed",145
and it gives me an error....
i have tried in so mani ways.. even the => start/settings/phone/band
im finding hard to believe that i can't do anything !
Thank you for your time...and hope that someone comes up with a solucion!

thx for this very useful topic. Solved my problem in seconds...

Just to note that for Android this didn't work for me until I changed the number to remove the + sign and substitute 00. Also removed the ,145 at the end.
So, for example:
AT+CSCA="+31653131313",145
Would become:
AT+CSCA="0031653131313"
Not sure if this is the case in all builds, but it certainly fixed mine. The SMS in WM still works with this change, so no harm done.

thanks you are very helpfull

For Vodafone AU the SMSC was stored on the SIM but in +61... format, I alo had to change it to a local only number using:
AT+CSCA="0415011501"
WM still works and Android now works after that. Hopefully I don't need to go overseas for a while...

Thanks its work, with my HTC Diamond and Indosat simcard,
Thx you....

thanks very much! spent many hours hard resetting, talking to my service provider, etc. this finally works.

hi,
i face similar problems with htc diamond, wm6 & nataly rom. sometimes i do not receive some sms. i dont have a problem in the outgoing messages. only in the incoming. any help ?

Happy
I'm glad to see that it had helped people.
And sorry for the delayed reaction, been out of this forum for a few years...
But yes markzb, the implementation of AT-commands of the 'modem' might vary slightly. Thanks for the input on what syntax other phones accepts *ThumbsUp*. I'm not sure if it is an OS or chipset difference, but I would guess chipset...

[Q] No MMS on unlocked HD7

So it seems unlocking this device from T-Mobile and using it on Wind Mobile (in Toronto, Canada) gives me problems with MMS.
I cannot send or receive any MMS.
I researched to find some people are setting up an additional APN for MMS but WP7 only allows 1 APN to be set up.
As well no advanced settings are available.
Yes I have downloaded the HTC Connection Setup and even selected Wind Mobile but no change.
Anyone out there on Wind Mobile or Mobilicity and using MMS? I have a feeling I need to access the Admin Settings (eg ##634#) like some others have done. Too bad that code doesn't work on HD7's.

I want to know also

pistol44 said:
So it seems unlocking this device from T-Mobile and using it on Wind Mobile (in Toronto, Canada) gives me problems with MMS.
I cannot send or receive any MMS.
I researched to find some people are setting up an additional APN for MMS but WP7 only allows 1 APN to be set up.
As well no advanced settings are available.
Yes I have downloaded the HTC Connection Setup and even selected Wind Mobile but no change.
Anyone out there on Wind Mobile or Mobilicity and using MMS? I have a feeling I need to access the Admin Settings (eg ##634#) like some others have done. Too bad that code doesn't work on HD7's.
Click to expand...
Click to collapse
I unlocked my HD7 and put in an AT&T sim. I had MMS and it sent fine. There are some reports that WP7 to NON WP7 MMS not working. But my tests show it working from WP7 to WP7 and WP7 to an android device(My touch).

alodar1 said:
I unlocked my HD7 and put in an AT&T sim. I had MMS and it sent fine. There are some reports that WP7 to NON WP7 MMS not working. But my tests show it working from WP7 to WP7 and WP7 to an android device(My touch).
Click to expand...
Click to collapse
Unfortunately AT&T is different. My g/f is on Telus and has no issues with MMS. But Wind has an issue specifically as they require seperate MMS APN settings. WP7 allows only one APN to be set up so unless you can access the hidden menu features you're stuck with only data but no MMS features.

HTC has a Connection Setup app that apparently gets around this issue.

I'm having this problem too.
I have an O2 unlocked HD7 and I'm using portuguese network TMN...everything runs fine except MMS.
I talked to my Operator and HTC and nothing. Made the Connection Setup a few times and nothing.
Hope to see this solve in a future update

tai4de2 said:
HTC has a Connection Setup app that apparently gets around this issue.
Click to expand...
Click to collapse
This app is useless and does not correct the issue.

i have the same problem, any solution for it...

need this info as well... is there away to make a profile kinda like on a iPhone where you can install to the phone with the correct settings?

I started a thread some weeks ago on Microsoft Answers and still pending an answer:
http://social.answers.microsoft.com.../thread/14602486-1bd0-42b8-b4be-262ac540c7a5/

I had the same problem but resolve it in this way:
- Settings
- mobile network
- Data connection ON - 3G connection - ON
Works for me

Hi X5,
What version of HD7 do you have?
Unbranded? Unlocked?
I have an O2 UK HTC HD7 unlocked, using it in Portugal with another carrier (Portuguese Carrier TMN) and MMS are not working.
Thanks
Santos

zeka1974 said:
Hi X5,
What version of HD7 do you have?
Unbranded? Unlocked?
I have an O2 UK HTC HD7 unlocked, using it in Portugal with another carrier (Portuguese Carrier TMN) and MMS are not working.
Thanks
Santos
Click to expand...
Click to collapse
Hello Zeka
My HD7 is O2 UK, unlocked. Just like you i use it in Bulgaria with different operator - M-Tel
At first i had the same problem with MMS. I spoke with the operator but this did not help me. From my operator just explain me that the HD7 take the settings for MMS automaticaly from the network. After that i see that 3G and Data connection is OFF. Just turn ON and i have MMS

X5 E70 said:
Hello Zeka
My HD7 is O2 UK, unlocked. Just like you i use it in Bulgaria with different operator - M-Tel
At first i had the same problem with MMS. I spoke with the operator but this did not help me. From my operator just explain me that the HD7 take the settings for MMS automaticaly from the network. After that i see that 3G and Data connection is OFF. Just turn ON and i have MMS
Click to expand...
Click to collapse
Hi X5
Tell me something, HD7/Windows Phone 7 was officialy launched in Bulgaria?
You have a situation identical of mine, but here in Portugal I can't put MMS working

zeka1974 said:
Hi X5
Tell me something, HD7/Windows Phone 7 was officialy launched in Bulgaria?
You have a situation identical of mine, but here in Portugal I can't put MMS working
Click to expand...
Click to collapse
Hi zeka
I think still not officialy launched here
Mine is imported from i think UK but i am not so sure
When start the phone there is a logo O2
Did you try with 3G and Data connection ON? Here you need to restart the phone to complete new settings

X5 E70 said:
Hi zeka
I think still not officialy launched here
Mine is imported from i think UK but i am not so sure
When start the phone there is a logo O2
Did you try with 3G and Data connection ON? Here you need to restart the phone to complete new settings
Click to expand...
Click to collapse
Strange
Yes, when I try to send, I always turn on Data Connection and 3G.
I made the Connection Setup from HTC, restarted the phone and nothing...gives error when I try to send and when I receive one MMS, it does nothing.
I know some friends here that have the same issue as I.
My operator doesn't help too..must see this...probably a problem here in Portugal operators

zeka1974 said:
Strange
Yes, when I try to send, I always turn on Data Connection and 3G.
I made the Connection Setup from HTC, restarted the phone and nothing...gives error when I try to send and when I receive one MMS, it does nothing.
I know some friends here that have the same issue as I.
My operator doesn't help too..must see this...probably a problem here in Portugal operators
Click to expand...
Click to collapse
Hm, strange ...
Can you try with SIM Card from another provider?
I think you dont need to use Connection Setup for MMS because mine HD7 take all settings from the network, not like mine old HD2 to input settings manualy for MMS
Did you try to reflash with stock ROM?

X5 E70 said:
Hm, strange ...
Can you try with SIM Card from another provider?
I think you dont need to use Connection Setup for MMS because mine HD7 take all settings from the network, not like mine old HD2 to input settings manualy for MMS
Did you try to reflash with stock ROM?
Click to expand...
Click to collapse
I will try to see if works with Optimus, a different carrier.
With stock rom no, only made an hard-reset

zeka1974 said:
I will try to see if works with Optimus, a different carrier.
With stock rom no, only made an hard-reset
Click to expand...
Click to collapse
Try with Optimus but dont use Connection setup. Lets the phone to take his settings from the operators network
I would be try to reflash with stock ROM again
Yesterday i had a problem with my Nokia X2 - dont want to start alarm. Everything was OK before 2 days and after that alarm just stop
I reflash by Nokia software updater and now is working

X5 E70 said:
Try with Optimus but dont use Connection setup. Lets the phone to take his settings from the operators network
I would be try to reflash with stock ROM again
Yesterday i had a problem with my Nokia X2 - dont want to start alarm. Everything was OK before 2 days and after that alarm just stop
I reflash by Nokia software updater and now is working
Click to expand...
Click to collapse
I send an MMS by Optimus a few seconds ago...must wait for the response of my girlfriend
But probably I will flash the Stock Rom and put all clean.

[Q] Hey guys, who can give me a little help? thanks

Hello, my dear talent xda delevelpers,
I bought a T-mobile HD7 online few days ago, and i am using it in China now, the operator is China Mobile. I face some troubles these days, and i am searching the whole world but i can't get the answers, please help out.
1. How to identify HD7 is unlock or not? Then i know if i need to unlock it.
2. I could not get any date service (Wifi is not available for me), i am sure i input the correct APN but no data service in HTC HUB/marketplace/Emails, ect. Data connection of the same SIM card works on my old phone O2 Xdalli perfectly, but not on HD7. Is it because of not unlock or how can i get advance settings?
3. I heard that there is "CONNECTION SETUP" on other HD7s, but i cann't find it in marketplace or HTC webside, can somebody send me this app? maybe i can solve the data connection problem with it. Also, i want an "ATTENTIVE PHONE" app, please send me as well if you have.
4. My last question is, i got a T-mobile SIM card in the box, is it come along with any balance or package? Can I use it in China by roaming?
Waiting anxiously and really appreciate your help. Thank you so much.

1.Try putting your local sim-card ,if there is no network then yours is locked.
2.For data connection , I got HTC Connection Setup.
You can download it from Marketplace.(its under HTC apps)
Since you dont have Wi-fi I recommand you do this setup at your friends,Or at some internet center.
3.Sorry I dont think its currently possible to send over apps.You have to get it from Marketplace yourself.
4.As for the last question , hy dont you try using the T-Mo card and see what happens

corleno said:
1.Try putting your local sim-card ,if there is no network then yours is locked.
2.For data connection , I got HTC Connection Setup.
You can download it from Marketplace.(its under HTC apps)
Since you dont have Wi-fi I recommand you do this setup at your friends,Or at some internet center.
3.Sorry I dont think its currently possible to send over apps.You have to get it from Marketplace yourself.
4.As for the last question , hy dont you try using the T-Mo card and see what happens
Click to expand...
Click to collapse
Thank you so much fo your help
1. Yes i am using my local SIM and got good reception, calls and SMS works fine, is that mean i got HD7 unlock? How to identify lock or unlock?
2. Still i could not find connection setup from marketplace app. Under genres, there is "tools", and i rolled so many pages but i cant not find. I searched also, there is only an app named "student connection", do you have an address? or tell me how to find it?
3. I successfully make it prison break, haha

I will try my T mobile SIM later, and see what happens ：）

OK, I successfully flash ROM, the SingTel version:
RUU_Schubert_hTC_Asia_SEA_WWE_1.57.728.02_Radio_5.52.09.16_22.33a.50.10_Signed
And there is "connection setup", hahaaaaaaaa, i got the GPRS data connection.

jasonsharp said:
OK, I successfully flash ROM, the SingTel version:
RUU_Schubert_hTC_Asia_SEA_WWE_1.57.728.02_Radio_5.52.09.16_22.33a.50.10_Signed
And there is "connection setup", hahaaaaaaaa, i got the GPRS data connection.
Click to expand...
Click to collapse
where did you get this rom?

ROMs are in the HD7 Development section.