Database Develop

[Q] No access to Sony Xperia Z after firmware update to 10.1.A.1.434

Hi there,
I have updated my Sony Xperia Z C6603 yesterday to firmware 10.1.A.1.434. Before the update I did not have my screen locked trough a PIN code or anything else. After the update I am asked to enter my usual SIM card PIN when starting the smartphone, and additionally I have to enter another PIN, probably to unlock the screen. I never set up a PIN to lock my screen, so I cannot access my smartphone anymore in the usual way. Also the home button does not work anymore and the camera takes a lot of time to start.
Restoring factory default settings does not work, because the PIN code is also required in that case.
Does anyone have an idea what to do?

Full repair with SUS?

robogo1982 said:
Full repair with SUS?
Click to expand...
Click to collapse
What does SUS mean?

xperiazuser said:
What does SUS mean?
Click to expand...
Click to collapse
Sony Update Service

shadowboy23 said:
Sony Update Service
Click to expand...
Click to collapse
Thanks, how does a full repair work? Can I do that via my PC or do I have to send the phone to Sony?

xperiazuser said:
Thanks, how does a full repair work? Can I do that via my PC or do I have to send the phone to Sony?
Click to expand...
Click to collapse
Download the SUS and run it http://www.sonymobile.com/gb/tools/update-service/. Follow the prompts and it will reflash the ROM. All data and settings will be lost though.

It worked..
Thanks a lot for the hint, using SUS worked well! My data is lost, but that doesn't matter so much...

[Q] How to roll rooted Z back to original state? (TRICKY)

Hi,
my Xperia Z got damaged and I need to ship it back for service repair. But I already rooted it so I can't apply my guarantee atm. So my question is how to roll it back to the original state that nobody can find out? The problem I am having is that half of my display got cracked (itself - seriously!) and is not responding to any touches (just right half). So after I turn on my phone I am obviously stucked on my own maze lock unable to unlock it. Also I am not able to log in via my google account to prevent the maze lock (can type but the crack is near the button Send so I am not able to send my credentials). Rotating the display doesn't help either. Luckily, I installed CWM recovery which uses only hardware buttons so I should be able to use WIPE DATA/FACTORY RESET option which will wipe the maze lock so I should be able to connect it via Sony Companion. But then I am not sure if I would be able to roll it back to the original state after. I don't know what would WIPE DATA/FACTORY RESET do to root and CWM. Is Sony Companion able to repair/restore my phone to the very original state? Would CWM still be installed on the phone? Would I have a root?
Here is a list of things I did with my Xperia so far after rooting:
- Uninstalled Sony Movies app by Titanium Backup (I didn't backup my phone before - stupid).
- Upgraded to SuperSU Pro (don't think it matters)
- Installed CWM
- Flashed [SOUNDMOD]PureXAudio (I am still able to revert this via CWM and and the stock audio flash)
So I am looking for a best way to restore my phone to the original state before I will send it to the service. My phone is from Japan if it matters to kernel or firmware. If you would suggest me to use some kernel/firmware could you provide me a link please?
Thanks in advance!!!

Not tricky at all
Rooting does not invalidate your warranty. But if you are outside of Japan, and your phone is japanese, you won't be covered by warranty anyway.
If you still wanna get the phone back to original, just flash with Sony Update Service. If SUS detects modified software and refuses to flash, which it probably will, you always could flash with flashtool.
Flashing will bypass the pattern unlock and rewrite everything back to stock.
If there is important info you might wanna save before flashing, connect a mouse to the Xperia Z and use it to unlock the pattern.

Rooting does not invalidate your warranty.
Click to expand...
Click to collapse
Are you sure about this statement? I've always read it MIGHT affect a warranty.
But if you are outside of Japan, and your phone is japanese, you won't be covered by warranty anyway.
Click to expand...
Click to collapse
Why? My phone was ordered from Japan, came from Hong Kong, was delivered to UK by my gf and will go back the same way...
If you still wanna get the phone back to original, just flash with Sony Update Service. If SUS detects modified software and refuses to flash, which it probably will, you always could flash with flashtool.
Click to expand...
Click to collapse
How can I flash via flashtool? Where can I get kernel/firmware?
If there is important info you might wanna save before flashing, connect a mouse to the Xperia Z and use it to unlock the pattern.
Click to expand...
Click to collapse
I do not posses a mouse with micro USB

Are you sure about this statement? I've always read it MIGHT affect a warranty.
Click to expand...
Click to collapse
Yes. Taken many rooted Xperia devices to service.
Why? My phone was ordered from Japan, came from Hong Kong, was delivered to UK by my gf and will go back the same way...
Click to expand...
Click to collapse
OK, I thought you were taking your phone to a local Sony Service. Warranty is only valid on the country the phone was bought.
How can I flash via flashtool? Where can I get kernel/firmware?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2275632
I do not posses a mouse with micro USB
Click to expand...
Click to collapse
USB OTG cable comes in handy.

If warranty is denied, claiming user neglect, then root doesn't matter - you will have to pay. If they believe screen cracked by itself and honor warranty, then root also doesn't matter as rooting won't crack the screen
Sent from my C6603 using xda app-developers app

mrzzzak said:
Hi,
my Xperia Z got damaged and I need to ship it back for service repair. But I already rooted it so I can't apply my guarantee atm. So my question is how to roll it back to the original state that nobody can find out? The problem I am having is that half of my display got cracked (itself - seriously!) and is not responding to any touches (just right half). So after I turn on my phone I am obviously stucked on my own maze lock unable to unlock it. Also I am not able to log in via my google account to prevent the maze lock (can type but the crack is near the button Send so I am not able to send my credentials). Rotating the display doesn't help either. Luckily, I installed CWM recovery which uses only hardware buttons so I should be able to use WIPE DATA/FACTORY RESET option which will wipe the maze lock so I should be able to connect it via Sony Companion. But then I am not sure if I would be able to roll it back to the original state after. I don't know what would WIPE DATA/FACTORY RESET do to root and CWM. Is Sony Companion able to repair/restore my phone to the very original state? Would CWM still be installed on the phone? Would I have a root?
Here is a list of things I did with my Xperia so far after rooting:
- Uninstalled Sony Movies app by Titanium Backup (I didn't backup my phone before - stupid).
- Upgraded to SuperSU Pro (don't think it matters)
- Installed CWM
- Flashed [SOUNDMOD]PureXAudio (I am still able to revert this via CWM and and the stock audio flash)
So I am looking for a best way to restore my phone to the original state before I will send it to the service. My phone is from Japan if it matters to kernel or firmware. If you would suggest me to use some kernel/firmware could you provide me a link please?
Thanks in advance!!!
Click to expand...
Click to collapse
just flash the orginal firmware via flashtool
rooting your phone does not void your warranty .. unlocking the bootloader do

Reversed screen rotation after fw swap c6916 (14.5.B.0.247) to c6906 (14.6.A.0.368)

Hi folks,
I've upgraded/replaced the original TMobile firmware (14.5.B.0.247) on my Xperia Z1s (c6916) by c6906 Customized US (14.6.A.0.368). Everything works fine except few things like:
1) screen rotation - when i try to rotate the screen into the landscape mode - it turn the screen in opposite direction/backwards. Looks like the sensor readings get reversed? It was working fine before the upgrade, hence it looks like a software issue. Any ideas how to fix it?
2) device memory is twice less but it is kind of expected because original Z1 has only 16 Gb of storage onboard. Is there any way to fix that?
Thanks.

shefys said:
Hi folks,
I've upgraded/replaced the original TMobile firmware (14.5.B.0.247) on my Xperia Z1s (c6916) by c6906 Customized US (14.6.A.0.368). Everything works fine except few things like:
1) screen rotation - when i try to rotate the screen into the landscape mode - it turn the screen in opposite direction/backwards. Looks like the sensor readings get reversed? It was working fine before the upgrade, hence it looks like a software issue. Any ideas how to fix it?
2) device memory is twice less but it is kind of expected because original Z1 has only 16 Gb of storage onboard. Is there any way to fix that?
Thanks.
Click to expand...
Click to collapse
ok, here is a "solution":
The C6906 "/etc/sensor_def_qcomdev.conf" must be replaced by C6916 version. The same applies to CyanogenMod 12.1. C6916 have different settings for few things.
I downloaded TMO firmware, extracted system.sin and replaced the file on my phone running CyanogenMod 12.1 - after reboot rotation works perfectly but it will get broken as soon as i upgrade the firmware

how did nobody catch that this dude managed to flash a different firmware on a phone that is supposedly NOT unlockable? Shefys, you need to explain exactly what you did. In another thread you said you unlocked your Z1s c6916 on developer.sony.com and i tried it, but there was no Z1s option. Followed the steps anyways by selecting Xperia Z1 but the unlock command failed citing not allowed.

shefys said:
Hi folks,
I've upgraded/replaced the original TMobile firmware (14.5.B.0.247) on my Xperia Z1s (c6916) by c6906 Customized US (14.6.A.0.368). Everything works fine except few things like:
1) screen rotation - when i try to rotate the screen into the landscape mode - it turn the screen in opposite direction/backwards. Looks like the sensor readings get reversed? It was working fine before the upgrade, hence it looks like a software issue. Any ideas how to fix it?
2) device memory is twice less but it is kind of expected because original Z1 has only 16 Gb of storage onboard. Is there any way to fix that?
Thanks.
Click to expand...
Click to collapse
How you did this? I hard bricked my Xperia Z1S putting the 5.1.1 fimware, I needed to buy a new board because I had no solution.

Ksix007 said:
How you did this? I hard bricked my Xperia Z1S putting the 5.1.1 fimware, I needed to buy a new board because I had no solution.
Click to expand...
Click to collapse
hi, i wasn't aware that you cannot unlock z1s booloader. I just went to the developer site, registered, submitted my imei (as a Z1) and got a link/key to unlock it.... maybe my imei was lucky. Sorry, folks. Right now I'm running CM12 on my Z1s. Can provide photos if you want to
Before unlocking the bootloader, i was running C6906 official firmware on my phone because it was newer.

shefys said:
hi, i wasn't aware that you cannot unlock z1s booloader. I just went to the developer site, registered, submitted my imei (as a Z1) and got a link/key to unlock it.... maybe my imei was lucky. Sorry, folks. Right now I'm running CM12 on my Z1s. Can provide photos if you want to
Before unlocking the bootloader, i was running C6906 official firmware on my phone because it was newer.
Click to expand...
Click to collapse
I tried to use the C6943 firmware .368 and hard bricked..... I will try on Sony's site unlock my bootloader...

Yes please post pics. I tried unlocking my z1s as a z1 just like that but it didn't work. The fastboot command to process the unlock returned a "not allowed" error.
If you can get to the service screen, there is a section where it says "unlockable: no". (Or yes). Can you post a picture of that?
How did you get on the 6906 firmware?

How to unlock with flashtool
Helgaiden said:
Yes please post pics. I tried unlocking my z1s as a z1 just like that but it didn't work. The fastboot command to process the unlock returned a "not allowed" error.
If you can get to the service screen, there is a section where it says "unlockable: no". (Or yes). Can you post a picture of that?
How did you get on the 6906 firmware?
Click to expand...
Click to collapse
after you take the link and after that you take the unlock code just have to unlock with flashtool:
1.) create a folder in the flashtool folder with your device code ... mine is : D:\Android\Flashtool\custom\mydevices\CB5A1WPPTA
2.) inside the folder, create a file called ulcode.txt , in the file just copy the unlock code
3.) open flashtool (be sure that your phone have enable usb debug and connected) and press BLU (bootloader Unlock)
4.) after that a window will appear with your code and the phone id, you select unlock and now you have the xz1s unlocked...
BE AWARE: in my case, the camera doesnt focus after unlocked and video just doesnt work...
for the rom, i think you could take it using xperifirm and installing with flashtool
https://www.youtube.com/watch?v=bbAfxL-oGjk

I'll have to try this and report back. I understand that unlocking the bootloader causes issues with the camera, but does the issue get resolved by flashing a ROM? Or does it stay broken?

Helgaiden said:
I'll have to try this and report back. I understand that unlocking the bootloader causes issues with the camera, but does the issue get resolved by flashing a ROM? Or does it stay broken?
Click to expand...
Click to collapse
So, Did You tried? I have fear of lose my Xperia more one time.... :crying:

Ksix007 said:
So, Did You tried? I have fear of lose my Xperia more one time.... :crying:
Click to expand...
Click to collapse
No my z1s would not unlock.

Locked screen removal ?

Hey, i have got a little problem. My friends from school had locked my phone by a pattern lock. The worst thing is they don't remember it ... Isthere any way to take it off or even factory reset my sony xperia z3 compact ?
I got this phone couple days ago and i dont want to destroy it ;C
The phone is not rooted or unlocked ;S

factory reset, yes, use PC Companion for this.
in the future, set the pattern yourself and don't give this phone to these kind of friends.

Can't after i installed pcc and plugged my phone into pc i got something like this
"Your tablet/phone memony is not accessible
1.The sim card is inserted an the pin code entered
2.the screen of phone / tablet is unlocked"
:S

To fix this issue, I would recommend you to re-install the OS on the phone using the tool Flashtool with a firmware file. These can be obtained in the general section of the forum, and there should be plenty of tutorials on how to use Flashtool to restore your phone in the forums.
Sent from my SM-G928F using Tapatalk

forgot the password, can't get into recovery or download mode

hi guys, a friend of mine have the xperia z1 and he forgot the password, i'm a galaxy kind of guy so i don't know much about the xperia z1
i looked up how to get into recovery and i tried everything but still can't get there, and i don't know how to use the flash tool
I tried :
- power button + vol up simultaneously and after the phone is on
- "repair phone" by using Xperia Companion
- update by using Xperia Companion
i even took it to various shops but they all have no idea how to fix it
really desperate to some help, thank u in advance

hi first question that you mean the password is forgotten, second if the password pattern cell and do not remember you can unlock by adb if above the USB debugging is enabled, this case if you have none of that only solution is to flash the ftf file corresponding to your phone.

iammrred said:
hi guys, a friend of mine have the xperia z1 and he forgot the password, i'm a galaxy kind of guy so i don't know much about the xperia z1
i looked up how to get into recovery and i tried everything but still can't get there, and i don't know how to use the flash tool
I tried :
- power button + vol up simultaneously and after the phone is on
- "repair phone" by using Xperia Companion
- update by using Xperia Companion
i even took it to various shops but they all have no idea how to fix it
really desperate to some help, thank u in advance
Click to expand...
Click to collapse
hi first question that you mean the password is forgotten, second if the password pattern cell and do not remember you can unlock by adb if above the USB debugging is enabled, this case if you have none of that only solution is to flash the ftf file corresponding to your phone.

soujirock said:
hi first question that you mean the password is forgotten, second if the password pattern cell and do not remember you can unlock by adb if above the USB debugging is enabled, this case if you have none of that only solution is to flash the ftf file corresponding to your phone.
Click to expand...
Click to collapse
The question is how to do that ?
What tools do i need and how to do it ?
And can i flash the file when the phone is off or locked?

iammrred said:
The question is how to do that ?
What tools do i need and how to do it ?
And can i flash the file when the phone is off or locked?
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=jyAOxbRyVsc
try it or search in google flashtool and tuto for flash

soujirock said:
https://www.youtube.com/watch?v=jyAOxbRyVsc
try it or search in google flashtool and tuto for flash
Click to expand...
Click to collapse
Thank u, it worked