Hi,
Yesterday, I carried out Firmware Update 7.4.6 to my 7" Kindle HD Fire and since then it has been behaving very strangely. Some of the symptoms of this strange behaviour are:-
1. when I open the current book I'm reading, after about 5 minutes of reading the book prematurely closes down and I'm returned to the Home Page Carousel.
2. When I open the book again I am not returned to the page I was on when it closed it self down, which means I have to scroll forwards to find the page I was reading when it closed down.
3. This premature close down happens on every occasion I open my book since the Firmware Upgrade.
4. On occasions, when it prematurely closes down and I re-open it, as well as not being on the page I was reading, but I also lose all my settings e.g. Font Size, Line Spacing and Margins.
I have tried Rebooting the Kindle e.g. holding the On/Off button down for 30 seconds and waiting for a reboot, but it doesn't automatically reboot, so I have to press on the On/Off button for the Kindle to start up again.
When it does restart, my books aren't visible on the Home Screen Carousel. I've connected my Kindle to my PC via the supplied USB cable and when I open Windows Explorer the Kindle is showing and all my books are in the Documents folder, then, after about 60 seconds of being connected to the PC, the books reappear on the Home Page Carousel of the Kindle
I open my book, start reading and the book prematurely closes down and the cycle begins again. I didn't have this problem before the Firmware Upgrade and an now wishing I hadn't bothered.
I am loathed to take all my books off and do a factory reset as that will take time, but if I have to I will.
Any advice on how to resolve this problem would be gratefully accepted.
Kind regards,
Eh I doubt a factory reset will help, I don't know if this will help you solve your problem, but if you are rooted I would look into reflashing the system image with kindle fire first aid, maybe clearing the cache and dalvik cache while your at it. From what I understand they don't have an image of the latest os, so it would be a downgrade, but I believe they left ota's active, so it should reupdate again on its own. If it happens to solve your problem on a previous os, and then when it updates again the bug comes back, then I would suggest just disabling ota's and sticking with an older os. I believe the kindle reader is a system app that they make changes to occasionally so it could just be a bug or something.
Note: this method should prevent u from losing any data, as it doesn't touch the data partition, though you may have to reregister the kindle again.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Related
Hello, just to start out I’m not really familiar with Kindles or Android devices in general despite owning one for a few months now. A few days ago I decided to root it, and after much struggle and attempts I finally got it working. Afterwards I first got rid of the Ads, IMDB, and Cloud9 app since they were a waste of space or in the way.
Since then however I ran into a different problem. I can’t seem to open any of my books that I sideloaded onto my Kindle HD. They’re in mobi format and they show up in the books tab but whenever I click them all that happens is the picture that’s now gone after my last restart gets big like it’s about to open and then after about twenty seconds it just returns to the home screen.
I believe I deleted the wrong app in the process of trying to get rid of the bloat on the device so I tried to install Kindle from the store. The App doesn't show up but it’s installed, however it’s still not working.
Is there any way to fix this problem without doing a factory reset? If that would even fix my problem that is.
Any and all help is much appreciated.
I'd also like to add in that I have tried moving the files from the Books folder to the kindle folder and vice-versa with no luck either way.
My KindleFire HD won't let me type anything anymore. This problem started two nights ago. I was on the Internet browser, writing a review for Rotten Tomatoes' new TV section, when the device shut down completely dead. I left for a few hours to go to a birthday party, and when I came back and plugged it up, I tried to start retyping the review again. However, the tablet only lets me type numbers and symbols now, and whenever I try to type a letter (the things I need to type my review), the screen suddenly freezes for about five seconds while the letter key holds down, and then the keyboard just simply disappears like I never tried to type anything. This is very unusual, since the device is only around a year old and in great shape. I've tried restarting my KindleFire many times over the past two days, which usually works in this type of situation after only one restart, but this time, it feels like this is going to be permanent and unfixable. Until I can type again, I've resorted to using my slow, old laptop. Is there anything else I can try? I appreciate your help greatly.
Hmmm... I don't know how prone to data loss an emmc chip is compared to a hard drive, but maybe something in the system corrupted related to the keyboard when your kindle just shut off like it did. You could always try putting it in fastboot and reflashing the system partition, it wouldn't wipe any of your data. If it is rooted it is a lot easier to get it into fastboot, unless you have a fastboot cable.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Good evening scholars, I am at a end with my Kindle Fire. Below is an
exact account of what I was doing and thus the end state of what is now my Kindle.
I have a rooted kindle. Basic root, nothing significant like CynMod. The boot-loader is stock and all. The only thing I really
installed that is not stock is a different Launcher since Amazon's Launcher is just horrid in my opinion.
I was in Rom Toolbox Pro uninstalling Chameleon Launcher because I wanted to run
Apex Launcher instead. So I uninstalled it. At this point there is no launcher running.
I'm using Rom Toolbox as a console so-to-speak. Simply going from one program to the next without actually ever hitting
the home button. So I go to install Apex Launcher and it says installing. However, it didn't do anything at all.
The status bar never moved; simply stayed at 0%. SO! No biggie, I've seen this before. So to make sure it is not Apex or something
I go to the stock Amazon Launcher. I had a backup and tried to install it through Rom Toolbox. Same thing happens,
No response, idle status bar, etc, etc. So at this point I assume it is Rom Toolbox. So I hit the home key on the slide menu.
Well, I have no launcher currently installed so it did nothing. Go figure. So I decide to do a hard reset. So I hold down the power button.The Kindle shuts off and then my troubles started. I hit the power button and it doesn't pass the Kindle is upgrading notice.
So I do another Hard reset adding insult to injury...but, the same thing again. Turn it off again, plug it in to my computer and attempt a fastboot with the stock cable, same results occurred.
So now my kindle shows the standard Kindle Fire Logo at the beginning of the boot cycle and then stops at the Kinde is upgrading...Starting Applications... prompt. Like the link to the photo below.
h ttp://i61.tinypic.com/2s0eeer.jp g
I try rectifying this, reading several articles.
I tried utilizing the Kindle Fire First Aid, the KFHD SRT, even looking into the android SDK a little. But they either - A. Don't recognize the device or, B. Prompts for superuser. Seeing as how my Kindle barely boots how can I check for a superuser prompt?
I go went into my device manager and looked to see if windows registers the Kindle and it does. The device manager displays Hardware ID's indicating something is there.
USB\VID_1949&PID_0007&MI_00
USB\VID_1949&PID_0007&REV_0216&MI_00
I have my hunches on what the problems could be. But I've been working this for a couple days now and have become agitated.
I have never had to many problems with this type of stuff. I won't say I'm a noob at this kind of work however, I feel like it at this point.
Worst comes to worst I would crack her open. But that is risky business. I rarely touch the inside of my devices.
Any words of wisdom are most appreciated.
If you happen to have adb access I'm guessing there's a system app that needs to be chmodd'ed to the right permissions, or if you want you could run "adb reboot bootloader" (and do what I mention next after it's in fastboot mode), however if you have no adb access then you will need to get a fastboot cable and restore with kfhd SRT or kindle fire first aid.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
As I said before the Kindle does not respond when I use KFHD SRT or the Aid Kit.
That's because for those tools to work you need to already be in fastboot mode with the fastboot drivers installed. Have you managed to get into fastboot mode?
Sent from my Amazon Kindle Fire HD using Tapatalk
As of now what you see is what you get. All I get is a never ending boot screen. I see you made a comment about fast-boot drivers. I might be missing something in the equation. I'm going to retrace my steps and start from scratch. Hopefully I will be able to get this thing working.
Well, I cannot get my Kindle to boot into fastboot. Tried reinstalling ADB drivers and everything. Even tried using the First Aid with no luck. I think the boot loader might be damaged. I keep the kindle off, plug it in, try to initiate a fastboot through the KFFA, it dims and continues normal boot operations. Stopping with the Kindle is upgrading notification.
Those commands aren't going to work unless adb was ever active in the first place, you are going to need a fastboot cable to fix it, the bootloader is behaving just as it should BTW, so it is fine, once you get a fastboot cable it will tell the device to enter fastboot when it powers on, from there kffa should work just fine outside of probably having to install Tue drivers because of how finicky it is. The ones in my signature will surface when the time comes.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
[I put this message on the general Kindle Fire forum, and was told to move it here]
I have a Kindle Fire 5th Gen. A while ago I used rootjunky's supertools, apparently successfully: first downgrading the firmware to 1.2, then taking the first five options in the supertool (add google play store, root device, block OTA updates, remove lock screen ads, and install nova launcher). I added a few apps (SignBSL, SuperSU, Firefox, termux, wshell) and all seemed ok.
This all worked ok, including the wifi. Today I came back to the device after not using it for a while and found that when turned on it loops between the 'lock' screen and the 'fire' screen. I turned off the house wifi, and then found the looping stopped. Disabling wifi makes it start up OK; as soon as wifi is enabled it becomes unusable again. There is no problem with any other devices on the wifi, it is definitely the Kindle Fire that has the problem.
I can connect to the device through ADB, get a shell, and su in the shell. But I don't know what I'm looking for - I haven't done anything with Android before. My first thought was to look in /var/log, but I soon found that doesn't exist.
Can anyone advise how to go from here?
Thanks
Graham
navtis123 said:
[I put this message on the general Kindle Fire forum, and was told to move it here]
I have a Kindle Fire 5th Gen. A while ago I used rootjunky's supertools, apparently successfully: first downgrading the firmware to 1.2, then taking the first five options in the supertool (add google play store, root device, block OTA updates, remove lock screen ads, and install nova launcher). I added a few apps (SignBSL, SuperSU, Firefox, termux, wshell) and all seemed ok.
This all worked ok, including the wifi. Today I came back to the device after not using it for a while and found that when turned on it loops between the 'lock' screen and the 'fire' screen. I turned off the house wifi, and then found the looping stopped. Disabling wifi makes it start up OK; as soon as wifi is enabled it becomes unusable again. There is no problem with any other devices on the wifi, it is definitely the Kindle Fire that has the problem.
I can connect to the device through ADB, get a shell, and su in the shell. But I don't know what I'm looking for - I haven't done anything with Android before. My first thought was to look in /var/log, but I soon found that doesn't exist.
Can anyone advise how to go from here?
Thanks
Graham
Click to expand...
Click to collapse
I would not spend time trying to debug the WiFi issue. Given you have root + ADB access recover whatever personal files you need and then reload FireOS (preferably 5.1.2; 5.3.1 will also work) from the stock recovery menu. Fixing radio issues is akin to tossing sawdust in the transmission. It will likely come back to bite you later.
OK, I've gone back to 5.1.2 and repeated the process. It's all working again now, but since I don't know why it stopped working before am afraid it can just happen again at random - it's better to have a reason for things!
Thanks for the advice anyway.
Left it on for half an hour and its gone back to the original behaviour: on the screen saver, then the fire screen, back to the screen saver, then the fire screen. It doesn't stay long enough on the screen saver to open it and turn the wifi off, I have to get it to disconnect by taking it out of range or turning the house wifi off.
navtis123 said:
OK, I've gone back to 5.1.2 and repeated the process. It's all working again now, but since I don't know why it stopped working before am afraid it can just happen again at random - it's better to have a reason for things!
Thanks for the advice anyway.
Click to expand...
Click to collapse
navtis123 said:
Left it on for half an hour and its gone back to the original behaviour: on the screen saver, then the fire screen, back to the screen saver, then the fire screen. It doesn't stay long enough on the screen saver to open it and turn the wifi off, I have to get it to disconnect by taking it out of range or turning the house wifi off.
Click to expand...
Click to collapse
Rolling back to stock eliminated many possibilities and suggests the likely root case is hardware based assuming you (or Amazon) did not install/update any apps after restoring 5.1.2. Possible one of the chips is overheating triggering a boot loop. If the device is still in warranty Amazon will exchange it. If not you can attempt to load FireOS 5.3.1 (latest rootable version). Given the symptoms that should not make a difference but you have nothing to loose. Just don't go lower than 5.1.2 as device will brick.
Also try moving to a different location (friends house, coffee shop, etc) to see if the AP makes a difference. Not common but certain multi-band APs have been known to trigger device instability.
...and FACTORY RESET fails
Hi all,
We have a gen 1 firestick - I did have Kodi installed but NO ADDONS we just used it as for playing home media and photos from the NAS etc. so just Kodi ITV player, youtube via firefox, etc etc. Amazon Prime...
All was fine until a few days ago when I noticed things not working right. It failed to install an ITV hub download and Kodi stopped.
When trying to install an app, it said downloading and then came up with an error such as this:
best picture hosting
It's been installed a while so I thought I would factory reset it.
I did the reset through the menus. It had the reset message on screen for a few minutes then went to black screen. So after 1/2 hour I cycled the power. The white amazon logo came up and then I get the account login screen after 5-10 minutes. I have to then pair the remote - but this won't work unless I take the (brand new duracell) batteries out of the remote for 10s then hold home to force the pair.
The firestick then automatically logs in to my router (though I haven't given any passwords etc.)
I set up the account as normal and I can use BBC iPlayer for example and all seems fine but any app I try and install just fails to install - it gets to the 'downloading icon' then says that the download failed.
If I cycle the power it goes back to the 10 mins white logo and setting up the account all over again.
I tried a second network and a different amazon account and it's the same.
Tried lots of factory resets but always the same outcome.
I do notice that the stick reports 3.19GB of memory used !
I suspect that somehow some files are corrupted on the stick and something is stopping it from doing a proper factory reset so I thought (from reflashing phones in the past) I would try and boot into recovery and try and to a reset from there instead.
I can adb to it,
I managed to boot to recovery but it just gives me a load of this failed and that failed messages at the bottom of the screen.
Any suggestions of how I could force a proper reset or what might be going on would be very gratefully received.
Thanks in advance ?
westfielder said:
...and FACTORY RESET fails
Hi all,
We have a gen 1 firestick - I did have Kodi installed but NO ADDONS we just used it as for playing home media and photos from the NAS etc. so just Kodi ITV player, youtube via firefox, etc etc. Amazon Prime...
All was fine until a few days ago when I noticed things not working right. It failed to install an ITV hub download and Kodi stopped.
When trying to install an app, it said downloading and then came up with an error such as this:
best picture hosting
It's been installed a while so I thought I would factory reset it.
I did the reset through the menus. It had the reset message on screen for a few minutes then went to black screen. So after 1/2 hour I cycled the power. The white amazon logo came up and then I get the account login screen after 5-10 minutes. I have to then pair the remote - but this won't work unless I take the (brand new duracell) batteries out of the remote for 10s then hold home to force the pair.
The firestick then automatically logs in to my router (though I haven't given any passwords etc.)
I set up the account as normal and I can use BBC iPlayer for example and all seems fine but any app I try and install just fails to install - it gets to the 'downloading icon' then says that the download failed.
If I cycle the power it goes back to the 10 mins white logo and setting up the account all over again.
I tried a second network and a different amazon account and it's the same.
Tried lots of factory resets but always the same outcome.
I do notice that the stick reports 3.19GB of memory used !
I suspect that somehow some files are corrupted on the stick and something is stopping it from doing a proper factory reset so I thought (from reflashing phones in the past) I would try and boot into recovery and try and to a reset from there instead.
I can adb to it,
I managed to boot to recovery but it just gives me a load of this failed and that failed messages at the bottom of the screen.
Any suggestions of how I could force a proper reset or what might be going on would be very gratefully received.
Thanks in advance ?
Click to expand...
Click to collapse
Wrong forum; ask here: https://forum.xda-developers.com/fire-tv/general
My apologies, this forum says its for questions and queries and in the one you indicate there's a sticky that says that questions don't go in it.
Any way, I'll try posting there - thanks
westfielder said:
My apologies, this forum says its for questions and queries and in the one you indicate there's a sticky that says that questions don't go in it.
Any way, I'll try posting there - thanks
Click to expand...
Click to collapse
Cut/paste error that picked up the 'general' subforum. There a Q&A thread under the parent; included both links below.
https://forum.xda-developers.com/fire-tv
https://forum.xda-developers.com/fire-tv/help