[Q] AT&T Note 3 not seeing MicroSD. - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

I've tried two different card, one brand new and one old. My Note 3 won't see that they are installed (connections down and card inserted all the way). I even formatted them on the PC and the Note 3 still doesn't recognize they're installed. It won't even show an option to mount nor format them. I tried putting the usb settings on camera from MTU to see if it'd mount the card on PC and it's not showing anything. Both card work fine on pc and I've had several MicroSD compatible phones including Note II and never had a problem.
Do I need to order a replacement you think?
Thanks All.

Most definitely I would get a replacement. You should be able to swap it out wherever you got it. A brand new SD card should be recognized by your phone.
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agent929 said:
Most definitely I would get a replacement. You should be able to swap it out wherever you got it. A brand new SD card should be recognized by your phone.
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I was afraid of that....ugh! I ordered it through AT&T and paid full retail (ouch) Thank You. I'm calling them tomorrow.
+1. Thank You.

Take it to a cooperate store and they can swap it there
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agent929 said:
Take it to a cooperate store and they can swap it there
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Copy That. I was going to just ask if you think they would. I don't want a refurb sent to me from AT&T if I can help it and in-store won't have refurbs.
Thanks Again! +1

Because your under 14 days you would get a new one no matter what route you took.
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Related

External memory card issue?

Have a 32 gig sd for about 2 weeks now and had no problems until yesterday. Now media scanner says it is a blank memory card and won't read it. I tried formatting but no luck. Anyone else have this issue before? Is there a fix? Thanks ahead of time for any info!
Where did you get the card? brand? I've read a lot about people getting fake cards from China that are awful quality. Not sure if you can do much but re format it with the computer
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Thats pretty much what I figured, just making sure. Thank you.
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Brand is Kingston Technology. Bought it from friend of a friend so I have no idea where out was originally purchased from.
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Do our i897/i896 support 32GB card ever?

64GB card, can Galaxy Note use it??

Can the Galaxy Note use a 64GB memory card like the Galaxy SII, ?? I want to get the new Galaxy Note and use my 64GB card in it.
Thanks
I've read that it does work with the note. I'll.verify Friday. Ordered a 64GB class 10. I'll keep you updated
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Galaxy-Shadow said:
Can the Galaxy Note use a 64GB memory card like the Galaxy SII, ?? I want to get the new Galaxy Note and use my 64GB card in it.
Thanks
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Yes, it works. I have two micro SDXC 64gb cards (class 6 and 10) that both work well on the phone.
How much did you guys pay for those?
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recepo1 said:
How much did you guys pay for those?
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Class 6 I got late last year for $79 and Class 10 I got from Amazon when it was on sale for $50
Im clueless about the classes but the higher the class the faster or better quality the card is?
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recepo1 said:
Im clueless about the classes but the higher the class the faster or better quality the card is?
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Yes, the higher the class the faster the data read and write speed. but regardless, class 6 is plenty fast enough for anything you do on the phone. But since the price is so close to each other, I would suggest just getting the class 10. You can always use it on your digital camera (newer ones that support it) if you don't use it on the phone. fyi, make sure you format the drive in FAT32 (let the phone recognize the card first before putting it into your computer).
class 10
http://www.amazon.com/SanDisk-micro...88154&sr=8-2&keywords=sandisk+64gb+micro+sdxc
class 6
http://www.amazon.com/SanDisk-Mobil...88154&sr=8-1&keywords=sandisk+64gb+micro+sdxc
Nice thanks alot for the info
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update
Received my Sandisk 64gb Micro SDXC card today and it was a complete FAIL. Tried to format it in the note, it did not work. Kept saying sd card is blank or is in unreadable format. I tried to format it in FAT32 via CMD on my PC, did not work. I tried to format with other programs did not work. Spent the last 4 hours trying to get this to work to come to the conclusion that I must've received one that was part of the bad batch that was released to the public. I will be returning this one and exchange it. *sigh I'll likley have to wait until next week to try out the new one since its a holiday weekend.
My note wouldn't read it out of the box. I put it on my S2 and formatted it under settings. Then my note started reading it. So you can prob try a different Android phone and format it from the phone... I thought I had one from a bad batch too at first but that fixed it. now it works like a charm.
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Ill try that but i doubt it will work. My pc doesnt even recognize it. It shows it as a drive but it cant do anything with it. Format it, copy files to it...etc etc
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Did you buy it from eBay perchance?
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madman604 said:
Did you buy it from eBay perchance?
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nope. i never use ebay. I don't trust it. I got it from amazon. I will say this though...amazon was just the middle man when I first bought it. I returned it already and will be getting a full refund while my new card will arrive tomorrow, but it was purchased from amazon directly this time.
Update. I got the new card and it wouldn't format on the note,but it formatted easily on my pc and works like a charm now. Only issue IM having is that it won't transfer.files above 8Mb/s. Not exactly the 30mb/s that it's rated it. Could be a number of other things causing this, but I'll update once I figure out why it's so slow.
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lkrfn5283 said:
Update. I got the new card and it wouldn't format on the note,but it formatted easily on my pc and works like a charm now. Only issue IM having is that it won't transfer.files above 8Mb/s. Not exactly the 30mb/s that it's rated it. Could be a number of other things causing this, but I'll update once I figure out why it's so slow.
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UPDATE: new card, which isn't even 2 weeks old, failed on me today. JL;JAL;SDJFLJASLD
Weird.. Ive had mine for over a month and still working. Bought thru amazon. 64 gb and its red with grey. I would contact the seller
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atekone said:
Weird.. Ive had mine for over a month and still working. Bought thru amazon. 64 gb and its red with grey. I would contact the seller
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Seller is amazon. returning it and waiting for another one. *sigh. what format do you have your card in?
I just popped it in my s2 first then under settings i hit format right off the phone.. I originally put it in my note but it wouldn't read it. Wouldnt even load.. After i did the format on my s2 it worked. I uploaded movies, music and used about 70%of it and it runs smooth with no lags... Its a speed 10 btw not the six one idk if that makes a difference or not
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SanDisk 64GB SDXC

Hey guys
I received a 64gb class 10 sandisk from amazon today, and when I first plugged it into the supplied reader my mac book pro gave lots of errors
Now the note 2 says either a corrupted or blank card has been inserted and most of the windows apps I've tried always fail to format!
Is there anything else I can try?
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All you have to do is use disk utility on your mac and format it to fat32. Itll work after that. Very common.
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Format it to exfat should be better for sdxc 64gb card. Since Note 2 and S3 offically support 64gb sdxc exfat should work right out of the box.
kwanying said:
Format it to exfat should be better for sdxc 64gb card. Since Note 2 and S3 offically support 64gb sdxc exfat should work right out of the box.
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On a mac its the same.. when you choose exfat it will say fat32 in ( ).
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Format it in the phone...
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farfromovin said:
Format it in the phone...
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With mine it wouldnt even acknowledge that it was in the phone... again, common issue. Just formt it with disk utility. If you are using windows, google "fat32 format gui windows" and theres a program that works very well and is super easy.
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Mac says can not write last block or something like that
And format gui freezes but im going to try the work laptop today I was trying it on a boot camp installation on mbp
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Use 4ext to format it, if that doesn't work return it as faulty.
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Guitarfreak26 said:
Mac says can not write last block or something like that
And format gui freezes but im going to try the work laptop today I was trying it on a boot camp installation on mbp
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Replace it. Had the same problem. Received an exchange. All good now.
Guitarfreak26 said:
Mac says can not write last block or something like that
And format gui freezes but im going to try the work laptop today I was trying it on a boot camp installation on mbp
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Yep, sounds faulty.
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If you try to format it on your computer, I believe it will only do up to 32GB. I tried this once on a 120GB external hard drive, and the computer wouldn't do it until I partitioned it and made a 32GB partition.
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Guitarfreak26 said:
Hey guys
I received a 64gb class 10 sandisk from amazon today, and when I first plugged it into the supplied reader my mac book pro gave lots of errors
Now the note 2 says either a corrupted or blank card has been inserted and most of the windows apps I've tried always fail to format!
Is there anything else I can try?
Sent from my GT-N7100 using Tapatalk 2
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Sounds like a dud man, either an imitation that just doesn't work or a legitimate SanDisk which is simply a dud. Exchange it and have your peace of mind, also test its read/write speeds and verify they match the typical Class 10 speeds, they should hover around ~10MB/s write, ~20MB/s read. If that isn't the case, it's fake; return it and buy it from a different vendor.
Ars-Hexis said:
Sounds like a dud man, either an imitation that just doesn't work or a legitimate SanDisk which is simply a dud. Exchange it and have your peace of mind, also test its read/write speeds and verify they match the typical Class 10 speeds, they should hover around ~10MB/s write, ~20MB/s read. If that isn't the case, it's fake; return it and buy it from a different vendor.
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what is the best program to test it????
DR_ASHK said:
what is the best program to test it????
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Here's thread about it:
http://forum.xda-developers.com/showthread.php?t=730285

China's version of the ONE to have micro SD!?!?!?

Obviously for all of us with the device, micro SD wasn't a deal breaker but I definitely would have held out if HTC would have held off on the release to add SD for us.
http://m.androidcentral.com/htc-one-announced-china-dual-sim-and-microsd-support
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I'm good at 32gb. They aren't getting a unibody one
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Meh. I'm happy with the way it is.
I'll just use this guy if I really need it:
http://www.kickstarter.com/projects/andyfei/mini-microsd-reader-for-android-smartphones-and-ta
Harfainx said:
Meh. I'm happy with the way it is.
I'll just use this guy if I really need it:
http://www.kickstarter.com/projects/andyfei/mini-microsd-reader-for-android-smartphones-and-ta
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I back that project lol
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Backed it. Been waiting for something like this for years.
32GB is enough. If 64GB models were available on Sprint, I would've gotten it, but probably would've never used it all.
But see the only reason I bought it was so I could transfer files easier haha, 32gb is enough for me. I just don't wanna get a cable every time I need to transfer a file
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Constant Sd card unexpectedly removed issues

Note 4 unrooted 5.1.1/ 64gb Samsung class10 sdhc this is chronic and happening multiple times daily. It seems to have started to occur when moving files from internal memory to card which shouldn't be a problem. I wonder if there is a way to have all downloads go directly to sd rather then moving them with a file manager which seems to have borked the file structure causing these errors. Just my guess. Anyway I haven't found any definate fix so would appreciate any input. I have most of my apps on the card so it is really inconvenient.
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Bump anybody?
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Might be time to replace your SD card?
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Brand new 64 gig samsun class 10
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If it's new, the problem is almost definitely the card; unexpected from a Samsung card but it's definitely possible for any manufacturer to sell a dud. Hopefully an exchange/return is possible? If I were in your spot, I would stick with Samsung and just chalk this one up to "luck of the draw".
I've got quite a collection of cards and most have been problem free (the only brand I've sworn off is SanDisk because almost every one of their cards that I've had has worked fine for a while, then suddenly it's still readable in a phone or PC, but impossible to write to) but the only time that I've had the unmounting problem that you describe was with a brand new card that was clearly no bueno. Good luck!
Im going to try to format the card, fat32 save all the data, and replace it. It just started occuring after moving files like downloaded images and music, so I think the file structure is causing the dismounts. Also the apps that are loaded on the card have the icons disappearing sporadically.
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Where did you buy the card from?....is it authentic
I'm going to blame this one on root. .
Pp.
yokozuna82 said:
Where did you buy the card from?....is it authentic
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Ok not rooted, and the card was
purchased from Samsung with my Note 4 discount. So I have a possible fix for any with this issue. I thought it might be related to wireless charging bc it coincided with this, but it may be because I transferred wallpapers and lockscreen images to external sd. I moved them back to internal storage and havent had a dismount. If it occurs again, Ill format the card. May do a factory reset as well just to kill anu bugs. Can you recommend a good backup method for non root? Ive rooted so long and used Titanium, but obviously cant on a stock device.
PanchoPlanet said:
I'm going to blame this one on root. .
Pp.
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It is a bad sd card. Yes, it is new, but it is memory. It fails. I have had issues like this across all cards. Sandisk, Kingston, & Samsung too. It happens.
Chocu1a said:
It is a bad sd card. Yes, it is new, but it is memory. It fails. I have had issues like this across all cards. Sandisk, Kingston, & Samsung too. It happens.
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Ok Im surprised because it worked for about a year with zero issues. Now my macbook pro wont recognize the phone as drive at all. AFT says "no device" uninstalled kies, not sure if I had it but ran uninstaller, nada. Just charges, not recognized as usb device. Im at a loss. Formatted card, about to do a factory reset. Alot of apps on that card so I'm missing those apps. Odd because with the adaptor I was able to move files on my mac from the card but not to it so its not writable.
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I see the same problem. Does it a few times a week. Haven't tried replacing the card though.
Well reset did not help. The card is bad,but the phone won't be recognized as a USB device at all and it's out of warranty. I lost contacts which I thought were automatically backed up to google. Maybe they're stored on the sd. Used to store on the sim or at least was an option. Now endless headaches due to reset. I didn't root just to avoid this kind of stuff.
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I had this happen a ton when I had an S4 with multiple cards. It just couldn't handle 64gb, but my wifes identical phone could. Maybe your note just has a glitch. First thing is to return for another card though.
The media scanner and it will suck the life out of your battery as it scans every time the card is 'inserted'. This can be disabled though.
I have a 7 year old or older 1gig sandisk class 6 in it now and it hasn't dismounted it yet, though I dont have any apps on it yet.
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