[Q] Cant connect to computer - Xperia Z1 Q&A, Help & Troubleshooting

I'm having a problem connecting the Z1 to my computer. when i first got it, i connected it just fine. after taking it off the USB and putting it back on, it doesn't see my phone at all. In Device Manager, it doesn't even show anything connected. I've tried all the USB ports on my computer and multiple USB cables. any help would truly amazing. Thank you.

troysyx said:
I'm having a problem connecting the Z1 to my computer. when i first got it, i connected it just fine. after taking it off the USB and putting it back on, it doesn't see my phone at all. In Device Manager, it doesn't even show anything connected. I've tried all the USB ports on my computer and multiple USB cables. any help would truly amazing. Thank you.
Click to expand...
Click to collapse
Go to settings, Xperia Connectivity, USB connection setting and make sure MTP file transfer is selected there and then replug your phone in and tell me if its working!

Sean473 said:
Go to settings, Xperia Connectivity, USB connection setting and make sure MTP file transfer is selected there and then replug your phone in and tell me if its working!
Click to expand...
Click to collapse
SWEET SUCCESS!!! i cant thank you enough. Gotta love new phones with there special tweeks .

troysyx said:
SWEET SUCCESS!!! i cant thank you enough. Gotta love new phones with there special tweeks .
Click to expand...
Click to collapse
Np... I had to factory reset as I didn't know this for my phone to work once ... It takes a while to get used to the Sony UI!

Sean473 said:
Np... I had to factory reset as I didn't know this for my phone to work once ... It takes a while to get used to the Sony UI!
Click to expand...
Click to collapse
Yeah, it sure does. This is the phone that I just bought for my wife, but it's so nice, I may just have to get one too

Related

[Q]Error on my Diamonds USB slot?

Hi!
I've searched and fund some stuff similar to my problem but no solution, so I'm trying again.
The problem started when I updated to ROM v 1.93.
Whenever I connect my device to the PC (I'm running Vista) through USB connection I get the quistion on my phone if I wanna use it in Active Sync mode or as a disk. So far so good. No matter which alternative I choose i takes only a few seconds for me to get the same dialogue on my phone again and again and again and I cannot acces the phone from my PC.
My first thought was that the usb slot in the phone must be broken but I can charge the phone if I plug inte wall but not via the PC.
Is this a software prob. or something else and can this be fixed or do I have the go back to the store with the phone?
I would really appreciate some creative answers to this.
Do you have any other miniUSB cables to test with? That would be my first move.
poedgirl said:
Do you have any other miniUSB cables to test with? That would be my first move.
Click to expand...
Click to collapse
Yes, I have tested with another cable and it's the same result...
wigh said:
Yes, I have tested with another cable and it's the same result...
Click to expand...
Click to collapse
Disconnect device and delete the partnership between PC and Diamond. Try reconnecting. If no joy, delete partnership and delete Windows Mobile Adapter from Device Manager.
tnyynt said:
Disconnect device and delete the partnership between PC and Diamond. Try reconnecting. If no joy, delete partnership and delete Windows Mobile Adapter from Device Manager.
Click to expand...
Click to collapse
Tried that now and even tried it on another PC but it just won't work.

[Q] Galaxy Note wont connect to pc

Hello forum !
i have used a couple of hours now trying to find a solution to my problem both here on the site but also on the internets.
i just recently became the happy owner of a Note, but i have been completely unable to connect it to any of my pc's ive had a galaxy i9000 that i didnt have any problems with but with my note it wont work.
under win7 64bit - when i plug the usb cable a "boc opens" in the drop down menu called MTP and when i klick that nothing happens, ive trid the varies ways of removing the sd card unmounting it etc. and debugging and so on but wont work.
it randomly connected once but then it dissapeared from my computer.
under winXP 32bit it just says usb device not recognised, i really wanna root this thing so i can play with the true power of this amazing device.
and on both pc's ive tried with kies and driver packs both together and seperately.
anyone out there that can help me out with this problem ?
cheers
and happy new year
Prosasan
Before connecting it to the PC with the cable, click "connect storage to pc" in the USB settings. After clicking it, then it will ask you to connect to pc. If you connect to pc before clicking it will not connect.
Sent from my GT-N7000 using Tapatalk
Hello i have done that but the same happens ive done it like it says i should i just dont get why my pc wont recognise it , when i press it and then it waits for me to plug it in, i do that the dialogue box shuts and then nothing happens besides windows saying unrecognised device connected
Strange, Mine connect fine just like how marinervijay mentioned. Go to Settings > Wireless> Usb Utilities and press connect first and then insert your USB, then press connect USB. Voila. There should be a window prompting to open in your windows just like when u insert a flashdrive to ur computer.
iknow its supposed to work like that.
the problem is that it doesnt work :/
Okay, have u tried resetting your Note to factory default?
no i havent tried that, because its all new it didnt work since i got it, i never thought that that might help, ill give it a go.
thx
On another, you might have a defective USB given to you by ur retailer. Perhaps you can contact them somehow and ask them to replace your USB?
do you mean the USB cable delivered with the phone ?
Cheers
Yes. Could be a defect. I'd suggest you check with your retailer if it is replaceable if none of what mentioned is working for you.
Hi,
Have you ticked USB debugging? Its under Settings>Apps>Development
Then it should show usb connection in notification tab, tap it and set usb storage as on.
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Prosasan said:
Hello forum !
i have used a couple of hours now trying to find a solution to my problem both here on the site but also on the internets.
i just recently became the happy owner of a Note, but i have been completely unable to connect it to any of my pc's ive had a galaxy i9000 that i didnt have any problems with but with my note it wont work.
under win7 64bit - when i plug the usb cable a "boc opens" in the drop down menu called MTP and when i klick that nothing happens, ive trid the varies ways of removing the sd card unmounting it etc. and debugging and so on but wont work.
it randomly connected once but then it dissapeared from my computer.
under winXP 32bit it just says usb device not recognised, i really wanna root this thing so i can play with the true power of this amazing device.
and on both pc's ive tried with kies and driver packs both together and seperately.
anyone out there that can help me out with this problem ?
cheers
and happy new year
Prosasan
Click to expand...
Click to collapse
suresh.my said:
Hi,
Have you ticked USB debugging? Its under Settings>Apps>Development
Then it should show usb connection in notification tab, tap it and set usb storage as on.
Click to expand...
Click to collapse
i already tried that ive done all that i could think of
nasgilani said:
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Click to expand...
Click to collapse
thanks ill try that now.
Cheers and thanks for all the answers and inputs
tried all but the usb cable..
nasgilani said:
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Click to expand...
Click to collapse
Okey ive tried them all now, more then a few times most of these ive tried already and the antivirus isnt an issue as i dont have any on this pc. i think the problem either lays at the usb cable or the device itself. i will try and get to borrow a cable from a friend or something
Cheers for all the replies and helpfull inputs
Happy new year to everyone ^^
Have you tried connecting note to the pc using wireless?
Kies allows you to connect wirelessly.
good point!
sunnysurya said:
Have you tried connecting note to the pc using wireless?
Kies allows you to connect wirelessly.
Click to expand...
Click to collapse
i havent tried that, but does that work when u need to root it ?
cheers
I got root access
Prosasan said:
i havent tried that, but does that work when u need to root it ?
cheers
Click to expand...
Click to collapse
Hey,
I am able to get USB storage, and I got root access thru the batch files and help provided in this link: http://forum.xda-developers.com/showthread.php?t=1329360
I have Kies installed and this probably helped detect the phone.
Hope this helps..
USb Problem
Hi I've had the same problem.
I have been using the Note quite happily as a Mass USB storage since early December. Plugged it in this morning and I don't get anything. I have also tried the debugging and all the other things listed. Here's what I get:
Usb debugging on - just a sound and a charging indication
Usb debugging off -usb connected Mtp connected on the notification pull down page. When I click on notification it just shuts the window.
I have tried dialling *#7284# and selecting USB PDA which didin't do anything for me but others seem to have had some luck. See this link:
blog.vacs.fr/index.php?post/2010/12/24/How-to-repair-the-USB-not-detected-problem-on-Android-Samsung-phones
I will be rebooting tonight but I don't really want to.
only the Samsung USB wire works
I had this problem today. The Note would never connect the USB or external storage. I searched and found this thread.
I then noticed it was another USB cable (I gave about 1,000 now!). I tried the Samsung one, and it worked first time.
It is annoying, because these cables are normally swappable with any device. It appears Samsung have defined their own standard. The great thing about standards, of course, is that there are some many to choose from!
USB cable was defect - and replaced
Thanks for the help everyone

usb connection problem

hey guys i have a usb connection problem with my galaxy note.. whenever i connect my phone to my pc the usb connection icon doesnt appear neither any message shows up on the pc, the only thing it does is charge the phone , i even used differnt usb , tried reflashing the rom , thoough im using a custom rom , but no success, but there is one thing when i phone is connected to the pc and during that interval i restart the phone a message appears on the pc at the boot screen ...unrecocnized device connected, as soon as phone proceeds it too disappears.....if you guys know anything about this kindly help me out.....i have to pull my sd card every time i need to put something in my phone
It's possibly due to condensation on micro USB port of your mobile. Try cleaning it with rubbing alcohol and keeping your phone under the sun or in dehumidifier.
Sent from my GT-N7000 using xda premium
abhjit could be right but if you check on all custom rom threads people are having problems with usb connection
the latest ics releases of samsung ( even JB i believe, not sure tho ) have this problem plus full root problem,
Remove driver in windows then use usb it should auto load correct driver
Sent from my GT-S5830 using xda app-developers app
harrisfayyaz said:
hey guys i have a usb connection problem with my galaxy note.. whenever i connect my phone to my pc the usb connection icon doesnt appear neither any message shows up on the pc, the only thing it does is charge the phone , i even used differnt usb , tried reflashing the rom , thoough im using a custom rom , but no success, but there is one thing when i phone is connected to the pc and during that interval i restart the phone a message appears on the pc at the boot screen ...unrecocnized device connected, as soon as phone proceeds it too disappears.....if you guys know anything about this kindly help me out.....i have to pull my sd card every time i need to put something in my phone
Click to expand...
Click to collapse
Do u have install the usb driver of samsung..??
N maybe u can install kies to ur pc..
Sent from my GT-N7000 using Tapatalk 2
fahrie12 said:
Do u have install the usb driver of samsung..??
N maybe u can install kies to ur pc..
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
yeah i have that ... i can try cleaning the port.
abhijit038 said:
It's possibly due to condensation on micro USB port of your mobile. Try cleaning it with rubbing alcohol and keeping your phone under the sun or in dehumidifier.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
should i open my cell phone and then thoroghly clean the port or should try cleaning it just as it is.?
harrisfayyaz said:
should i open my cell phone and then thoroghly clean the port or should try cleaning it just as it is.?
Click to expand...
Click to collapse
Just clean it as is. You might be able to see the problem, but you will need a good magnifying glass or loop to see it.
I took some photos I found on the web of a dirty port and colored in the contamination I found on mine.
http://forum.xda-developers.com/showpost.php?p=25102882&postcount=18
I have the exact same problem. My device doesn't get recognised by windows 7. It doesn't ask me if I want to use the phone as a pendrive. When plugged in, it only charges the phone. Sometimes the phone does not even realise that it has been plugged in at all. I dont think that its a problem with the pins because I have tried using an OTG and been able to connect to an external hard drive and copy files. Also I have been able to use PC Odin and flash a stock rom using a usb cable. This makes me think that all the pins are fine, and that its a software problem. Something has got glitched and not getting un-glitched lol!
Current Rom is the here
p51d007 said:
Just clean it as is. You might be able to see the problem, but you will need a good magnifying glass or loop to see it.
I took some photos I found on the web of a dirty port and colored in the contamination I found on mine.
http://forum.xda-developers.com/showpost.php?p=25102882&postcount=18
Click to expand...
Click to collapse
thank you bro for all the help.
SadamHu said:
I have the exact same problem. My device doesn't get recognised by windows 7. It doesn't ask me if I want to use the phone as a pendrive. When plugged in, it only charges the phone. Sometimes the phone does not even realise that it has been plugged in at all. I dont think that its a problem with the pins because I have tried using an OTG and been able to connect to an external hard drive and copy files. Also I have been able to use PC Odin and flash a stock rom using a usb cable. This makes me think that all the pins are fine, and that its a software problem. Something has got glitched and not getting un-glitched lol!
Current Rom is the here
Click to expand...
Click to collapse
one thing you can try.. is to completely uninstall KIES off and remove all samsung usb drivers off your computer. When I say completely uninstall Kies, I mean totally removing it, from your system registry files and including Samsung folders that you can find in Program files or in program files x86..
After that, restart your computer and reinstall Kies and/or all samsung adb /usb drivers again.
Don't forget as well to plug your usb cable at the back of your PC since mostly USB ports coming from the back of it has strong usb signals than the ones at the front.
Hope this helps.
Don't forget to hit me up a 'Thank' if I've helped you some way or the other.
Cheers!
i am also unable to connect my phone in download mode to pc odin ? could this be a hardware issue?
harrisfayyaz said:
i am also unable to connect my phone in download mode to pc odin ? could this be a hardware issue?
Click to expand...
Click to collapse
i also tried cleaning it nail polish remover thoroughly but no success.
harrisfayyaz said:
i am also unable to connect my phone in download mode to pc odin ? could this be a hardware issue?
Click to expand...
Click to collapse
isolate the issue first...get another usb cable, and if you have another computer (aside from the one your normally using at), try to plug your phone on that computer and see if that pc will detect your phone.
If not still, then that's the time you can already consider that your phone might be the one having the issue.
letters_to_cleo said:
isolate the issue first...get another usb cable, and if you have another computer (aside from the one your normally using at), try to plug your phone on that computer and see if that pc will detect your phone.
If not still, then that's the time you can already consider that your phone might be the one having the issue.
Click to expand...
Click to collapse
already done that tried pluging it to another pc and changing the data cable....
harrisfayyaz said:
already done that tried pluging it to another pc and changing the data cable....
Click to expand...
Click to collapse
Well I guess, that would prove the point that it could be your phone that might be having the issue bud. After all, you tried different options already but still came up with the same issue.
I'd suggest you may need to take your phone to SSC and have them check it.
thank you all for your support friends ...i have been able to repair it...i opened the cell phone thoroughly cleaned the usb module and reattached the connection cables after detaching and voila...thank God... :laugh:
letters_to_cleo said:
Well I guess, that would prove the point that it could be your phone that might be having the issue bud. After all, you tried different options already but still came up with the same issue.
I'd suggest you may need to take your phone to SSC and have them check it.
Click to expand...
Click to collapse
thank you friend for your help...:cyclops:

Massive Storage not working in T813, computer does not detect

Hello fellas,
I have a problem with my brand new T813 running the latest official firmware available (Android 7).
Massive storage is not working, my computer running Windows 10 with updated samsung drivers has failed to detect it. The device charges, but I am unable to modify the usb options, regardless the choice MTP always remain.
I have tried with three different cables, all of them work fine with my S7, the computer never detects the device, eventhough it's charging. This means it is not a problem with the device's micro usb port. I have the latest drivers, and I have also tried with all usb ports. None of them seemed to do the trick.
The computer has faulty usb 3 drivers, ever since I have installed Windows 10, the speed is not what used to be with the previous configuration. I have the same drivers, I don't understand what's wrong.
Any help would be appreciated, I have tried most solutions mentioned on this community and they didn't work. I can't flash the device because it is never detected. The problem still persists after a restablishment via the menu.
Download mode shows
QUALCOMM SECURE BOOT: ENABLE (CSB)
FRP LOCK IS OFF
[UPDATE] 06/08 11 AM
Left the device at SAMSUNG ARGENTINA repair shop. Also had to pay 300 pesos (around 20 dollars) as a diagnostic fee, they told me that if I accept the repair cost later on, they would discount the 300 pesos I have paid out of the total price. And if I don't, they will keep the money.
Will update again when Samsung calls me in a couple of days. Maybe this monday, I hope so.
[UPDATE] 06/08 15 PM
I have just received an email from BGH, which is the SAMSUNG ARGENTINA official partner for repairs. They told me that the problem is a FAILURE on the SUB board.
http://www.ebay.com/itm/Micro-USB-C...g-Galaxy-Tab-S2-9-7-034-SM-T813-/322414846816
The good thing, is not that expensive. The bad thing, this tablet hasn't arrived officially to Argentina, and since it has been bough in Chile, the guys at SAMSUNG ARGENTINA had to request an international order replacement, which I have been told it could take some time. But they will eventually get the piece.
Will update again.
What does device manager report when the device is connected?
Sure you don't have ADB enabled? Disable developer settings and try again.
ashyx said:
What does device manager report when the device is connected?
Click to expand...
Click to collapse
Thanks for replying, please refer to first screenshot. No Mass Storage option appears after connecting device. MTP option seems to be forced, i am unable to change it.
The tablet is brand new, but the guy who sold it to me said that it has always been working. He even told me that it has been barely used, and that the device is recognized when connected to an usb audio system. It has been upgraded to 7.0.1 a couple of days ago, maybe that's the problem.
I have just tried with a macbook air and it didn't detect it either, it is only charging. The same computer has detected my S7.
hemp_invader said:
Thanks for replying, please refer to first screenshot. No Mass Storage option appears after connecting device. MTP option seems to be forced, i am unable to change it.
The tablet is brand new, but the guy who sold it to me said that it has always been working. He even told me that it has been barely used, and that the device is recognized when connected to an usb audio system. It has been upgraded to 7.0.1 a couple of days ago, maybe that's the problem.
I have just tried with a macbook air and it didn't detect it either, it is only charging. The same computer has detected my S7.
Click to expand...
Click to collapse
Modern devices don't use mass storage anymore, they use the MTP protocol.
You should see your storage folders pop up in my computer.
fonetyk said:
Sure you don't have ADB enabled? Disable developer settings and try again.
Click to expand...
Click to collapse
Thanks for replying. ADB and USB debugging activated, I have also performed a factory reset and the problem still persists.
Using a microSD didn't help either.
hemp_invader said:
Thanks for replying. ADB and USB debugging activated, I have also performed a factory reset and the problem still persists.
Using a microSD didn't help either.
Click to expand...
Click to collapse
What usb options do you get when swiping down the notification shade?
ashyx said:
What usb options do you get when swiping down the notification shade?
Click to expand...
Click to collapse
There is no notification when I plug in the cable, that is the problem.
hemp_invader said:
There is no notification when I plug in the cable, that is the problem.
Click to expand...
Click to collapse
Does you get any kind of connection in DOWNLOAD mode, can odin see the device?
ashyx said:
Does you get any kind of connection in DOWNLOAD mode, can odin see the device?
Click to expand...
Click to collapse
Sadly nothing at all, the device only charges via usb. This is very confusing because the guy who sold it to me said it was working, but he has also said that he has never plugged it in a computer.
hemp_invader said:
Sadly nothing at all, the device only charges via usb. This is very confusing because the guy who sold it to me said it was working, but he has also said that he has never plugged it in a computer.
Click to expand...
Click to collapse
There are no error codes in device manager when the device is plugged in?
ashyx said:
There are no error codes in device manager when the device is plugged in?
Click to expand...
Click to collapse
Nothing, not even an unknown device. I'm lost here.
hemp_invader said:
Nothing, not even an unknown device. I'm lost here.
Click to expand...
Click to collapse
I think you need to try another pc.
ashyx said:
I think you need to try another pc.
Click to expand...
Click to collapse
I have tried with a mac and nothing has happened, it is only charging. The same computer has detected my s7.
A lot of people seem to have experienced this problem, the remaining solutions I didn't try are using other pc or try cleaning the female port with isopropilic alcohol. Hope it does the trick, otherwise I'm screwed.
I will try at work tomorrow.
ashyx said:
Modern devices don't use mass storage anymore, they use the MTP protocol.
You should see your storage folders pop up in my computer.
Click to expand...
Click to collapse
That is the problem, when I connect the cable nothing happens, it is only charging. Windows doesn't even detects it as an unknown device and neither does mac osx.
I didn't know mass storage is not used anymore, I think my S7 does have it and it works. I will try at work tomorrow.
When the problem appears with different USB cables and in different computers, as in your case, you have to look into the possibility that it may be a hardware issue.
I hope I'm wrong about this, but it sounds like the DATA+ or DATA- pin is damaged in your micro usb socket (pins 2 and 3, see http://pinouts.ru/PortableDevices/micro_usb_pinout.shtml)
fonetyk said:
When the problem appears with different USB cables and in different computers, as in your case, you have to look into the possibility that it may be a hardware issue.
I hope I'm wrong about this, but it sounds like the DATA+ or DATA- pin is damaged in your micro usb socket (pins 2 and 3, see http://pinouts.ru/PortableDevices/micro_usb_pinout.shtml)
Click to expand...
Click to collapse
Yes, I'm afraid it could be a hardware problem. But that would also mean the guy who sold it to me is lying. I have to say it, the device looks like it has been treated with care. However, i have noticed the plastic has worn out a little near the usb port, those black marks could indicate not so much care when plugging or unplugging the cable.
I hope we are both wrong about this. Tomorrow i will know. Fixing this is a pain in the ass, right?
hemp_invader said:
Yes, I'm afraid it could be a hardware problem. But that would also mean the guy who sold it to me is lying. I have to say it, the device looks like it has been treated with care. However, i have noticed the plastic has worn out a little near the usb port, those black marks could indicate not so much care when plugging or unplugging the cable.
I hope we are both wrong about this. Tomorrow i will know. Fixing this is a pain in the ass, right?
Click to expand...
Click to collapse
¡Che! Replacing the microusb receptacle would not only be a pain the ass, but if you make a tiny mistake while soldering or desoldering you can end up with a bricked tablet.
Anyway, let me know what you find out tomorrow, good luck boludo.
fonetyk said:
¡Che! Replacing the microusb receptacle would not only be a pain the ass, but if you make a tiny mistake while soldering or desoldering you can end up with a bricked tablet.
Anyway, let me know what you find out tomorrow, good luck boludo.
Click to expand...
Click to collapse
Actually not too bad as the Micro USB port is a module and can simply be swapped out.
http://m.ebay.com/itm/Micro-USB-Cha...-Tab-S2-9-7-034-SM-T813-SM-T819-/361834576986
ashyx said:
Actually not too bad as the Micro USB port is a module and can simply be swapped out.
http://m.ebay.com/itm/Micro-USB-Cha...-Tab-S2-9-7-034-SM-T813-SM-T819-/361834576986
Click to expand...
Click to collapse
I didn't know this tablet had a modular micro usb port, that's great ! :good:

USB connection Issue to PC

Hi, My phone is showing these symptoms :
If I connect it using USB cable, no USB icon shows up in status bar, PC does not recognize any device connected to it(with or without driver you should be able to see a USB device connected to it) also it wont even charge!
Phone charges fine with charger
If I turn off phone and connect it to PC it will start to charge
Holding volume up and connecting to charger will result in LED turn blue and a black screen but still no USB device shows up in PC for fastboot
If I go into USB Preferences and connect the USB to PC everything is grayed out except enabling charge connected device
what I've tried :
Use different cable
Use different PC
Use different OS(windows10/Linux)
Reboot phone
Removing SD card and SIM card
Factory reset phone
Clean USB port
My phone is using latest Android pie Build 52.0.A.8.14, developer mode and USB debugging is also enabled.
I would appreciate if you let me know how to resolve this If you think it's not a hardware issue
Is there any way to install TWRP without having USB connection to the phone ?
obituary2u said:
Hi, My phone is showing these symptoms :
If I connect it using USB cable, no USB icon shows up in status bar, PC does not recognize any device connected to it(with or without driver you should be able to see a USB device connected to it) also it wont even charge!
Phone charges fine with charger
If I turn off phone and connect it to PC it will start to charge
Holding volume up and connecting to charger will result in LED turn blue and a black screen but still no USB device shows up in PC for fastboot
If I go into USB Preferences and connect the USB to PC everything is grayed out except enabling charge connected device
what I've tried :
Use different cable
Use different PC
Use different OS(windows10/Linux)
Reboot phone
Removing SD card and SIM card
Factory reset phone
Clean USB port
My phone is using latest Android pie Build 52.0.A.8.14, developer mode and USB debugging is also enabled.
I would appreciate if you let me know how to resolve this If you think it's not a hardware issue
Is there any way to install TWRP without having USB connection to the phone ?
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Mtp and ADB are working?
MartinX3 said:
Mtp and ADB are working?
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No all are grayed out in phone and not working, also in linux lsusb shows no new connection even the phone does not get charged with PC unless I turn off the phone
obituary2u said:
No all are grayed out in phone and not working, also in linux lsusb shows no new connection even the phone does not get charged with PC unless I turn off the phone
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Sounds like Dataport in USB Slot is broken
Hardware damage
MartinX3 said:
Mtp and ADB are working?
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Click to collapse
MartinX3 said:
Sounds like Dataport in USB Slot is broken
Hardware damage
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Thank you for your reply, and I assume there is no way to install recovery without data connection.
obituary2u said:
Thank you for your reply, and I assume there is no way to install recovery without data connection.
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Warranty ASAP
Our don't you want to use this device for years?
MartinX3 said:
Warranty ASAP
Our don't you want to use this device for years?
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Not really I'm going to use it for 2 month and then keep it as my backup phone, also I don't think it has warranty I bought it second hand in Canada
obituary2u said:
Not really I'm going to use it for 2 month and then keep it as my backup phone
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If you don't rely on unlocking, usb data transfer, etc it is fine
I know this is a old thread, but
I have a similar issue, I need this phone for debugging purpose, and I "fixed" it by turn the usb-c around........
Just like the old usb.
I don't know why. I already tried multiple cables, all have "one side connection", it seems it's phone's hardware issue. But I'm not sure.
That's not the case for me, looks like some people are telling this has happened for them after updating to 52.0.A.8.50
cdytoby said:
I know this is a old thread, but
I have a similar issue, I need this phone for debugging purpose, and I "fixed" it by turn the usb-c around........
Just like the old usb.
I don't know why. I already tried multiple cables, all have "one side connection", it seems it's phone's hardware issue. But I'm not sure.
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I'm also having the same problem with the same phone (android 10 build 52.1.A.2.1).
This problem started yesterday and somehow my SD card is not recognized anymore, it's asking to reformat it.
Rotating the original usb cable does help!
Only it doesn't want to connect to finder on my Mac, I have yet to try a windows pc.

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