Phone gets hot - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Have you guys noticed that this phone gets hot fairly quickly during use? Also seems to suck the battery down pretty fast, too. By product of faster processor compare to the Note 2?
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Haven't had any issues. Everything is comparable or better than note 2 with the same usage patterns so far. Going to try some games (like Nova 3) and asphalt to see how it does.
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Mine certainly gets pretty warm with regular use. Battery also is not what I was hoping for. I am new to android and the note phones though so am trying to mess around with changing settings and such.
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I have a thin case on mine. I notice no heat whatsoever. Also, I've never had better battery life. I use the hell out of it, too. My Note 1 and my Captivate were power hogs, though. That's all I have to compare it to.
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Personally, i love the battery life on this phone. Thats coming from an S4. I used to have to put my S4 on the charger before the end of the day because it was in the yellow. Thats from around 740 in the morning til around 6 in the evening. Now, on the same usage, with the Note 3, by around 9 at night the battery is still sitting around 50%.

Wow, any special settings you are using? I am already charging my device today as I was bellow 50% with only a little over 2 hours of screen useage.
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drmacrofish said:
Wow, any special settings you are using? I am already charging my device today as I was bellow 50% with only a little over 2 hours of screen useage.
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There has to be an app running amok, or you are in a bad signal area, or you have every possible setting on to be charging that often unless you have a bad battery. I usually get about 4 hours screen time over 24 hours and usually have 45 to 50% left. Just did 24 hours with 4 hours screen, 2 hours music listening while mowing my yard and downloaded 2.5 GB of data over LTE and had 39% left.
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Mad383Max said:
There has to be an app running amok, or you are in a bad signal area, or you have every possible setting on to be charging that often unless you have a bad battery. I usually get about 4 hours screen time over 24 hours and usually have 45 to 50% left. Just did 24 hours with 4 hours screen, 2 hours music listening while mowing my yard and downloaded 2.5 GB of data over LTE and had 39% left.
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I have a lot of the extra settings turned off. I have power saver on for screen management. Wifi scanning for apps is off. Bluetooth on only when I need. Screen brightness set to auto. Phone is running stock ROM, no rooting. It often feels warm around the camera area. I have been consistently running out of juice by about 12 to 13 hours of use. I don't know....
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Max temp I noted are 93F approx.

drmacrofish said:
I have a lot of the extra settings turned off. I have power saver on for screen management. Wifi scanning for apps is off. Bluetooth on only when I need. Screen brightness set to auto. Phone is running stock ROM, no rooting. It often feels warm around the camera area. I have been consistently running out of juice by about 12 to 13 hours of use. I don't know....
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Pretty much the same settings as mine. I leave GPS on always. Do not use the power saving management features.
Try going into developer options and limiting the number of background activities to 3 or 4 and see if this helps any.
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Update. Got mine to 103 F using Skype whilst whilst video talking.
Talking of which the Skype app is ****e compared to IOS version . I couldn't even disable external speaker no option, also when I put the phone to my ear the external speaker is still engaged as is the front facing camera POOH!

No issue here either.....phone is alot faster...battery life is insane....i have never had battery like this with my note 2....i can run for days without charging....great device...highly recommended........you might have a bad unit....you figure they push these out so fast...your bound to get a few duds...i would return for new one.....just my 2 cents.....

I've had no issues with mine but my girlfriend has had a weird charging issue once. In the middle of charging it stopped and said that it was over heating. Thought that was pretty odd seeing as how she wasn't using it at all.
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I was able to get mine to heat up significantly by running benchmarks 5 times in a row and then running asphalt 7. Not normal usage so I am not to worried about it.
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unbearably HOT
Today I was listening to mp3 music off the memory card and noticed the phone got unbearably HOT and battery drain was around 50% in less than 2 hours.
This is normal usage and it should never get warm for playing mp3 music.
I am curious to know how many have a heating issue.
Looks like mine is going to be replaced.

No heat what so ever.... Battery life amazing and that is with pretty much everything on!
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I noticed Google + was using a lot of battery so I shut it down. Phone still gets very warm around the camera while screen is off and phone doing nothing
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I had an issue with heat the 1st day. I shut down and charged to full, booted up and never had an issue since. And I yes this phone all day long now.
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chadiz said:
Today I was listening to mp3 music off the memory card and noticed the phone got unbearably HOT and battery drain was around 50% in less than 2 hours.
This is normal usage and it should never get warm for playing mp3 music.
I am curious to know how many have a heating issue.
Looks like mine is going to be replaced.
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Click to collapse
There is most likely something running in the background causing this. I listen to mp3s for several hours nonstop off my SD card without any heating issues. Try killing all apps and clearing memory with the task manager then run the music app and see if the heating issue persists.
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Well, for the last few days I was not happy with battery life and was getting a lot of warmth on the back as well around the camera. Last night I shutdown the phone totally and rebooted. Had a few updates pop up for some Samsung apps when the phone booted up. Today, battery has been quite stellar. No real warmth either. I am at 70% charge at end of the day with 11 hours on battery and 2 hours screen time. Interested to see if this continues tomorrow. I would recommend shutting down the phone and reboot to see how it goes.
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Related

Great battery life!

I'm on my 5th day with the gear. Just want to say I think the battery life is great.
I've had it off the charger for 5 hours today and the battery is only at 96%, and that's with some good use of S Voice. Think I could make it two or three days, although it's no big deal to charge it at night when I charge my phone.
Same for me, 4th day for me - charged it every evening so far and every evening when I get back from work i'm on around 70%, which is great and unexpected. Won't charge it today, will wait to see how long it takes to completely discharge. Will update again here...
My battery life sucks! I'm at 84% and I took it off the charger 3 hours ago. I reset it last night, thinking that might help but it didn't. Am I the only one with this terrible battery life? I think I'm going to take this watch back.
Does anyone have any recommendations for me to get better battery life?
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The battery life is a lot better than I expected. Forgot to charge it last night and I'm still at 53%. That was with a lot of usage going home last night too.
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I charge overnight, wear it from 7:45am to midnight and usually end up with 40% left at the end of the day. I get between 20-40 email/texts a day, make few calls but spend a lot more time playing with the Gear itself.
Ian B
I'm at 81% now, that's 3% drop in 15 minutes. What are your settings? My brightness is at 3 an I'm using the wake feature. I am also using the shortcut watch face with the media control shortcut.
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lyall29 said:
I'm at 81% now, that's 3% drop in 15 minutes. What are your settings? My brightness is at 3 an I'm using the wake feature. I am also using the shortcut watch face with the media control shortcut.
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Click to collapse
I have been off the charger for 5 hours now and am at 85%. Using the brightness setting at 2 with amber text.
Getting a lot of notifications constantly. It's not too bad~
I'll try the brightness at 2 and see how that goes. Thanks for the feedback.
How do you guys check the battery percentage? I thought that you put your finger at the top of the display and held it there for a few minutes. Not working for me.
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I'm also using 3 with awake and shortcut. Did you let the battery drain completely before charging the first time? Sadly the gear outlasts my note.
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No, should I try that? I never have worried about how I charge a device. I've never had a problem with anything else. What watch face are you using?
---------- Post added at 10:43 AM ---------- Previous post was at 10:42 AM ----------
stang9779 said:
How do you guys check the battery percentage? I thought that you put your finger at the top of the display and held it there for a few minutes. Not working for me.
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2 finger double tap the screen while it's turned on.
303fa5 said:
I'm also using 3 with awake and shortcut. Did you let the battery drain completely before charging the first time? Sadly the gear outlasts my note.
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Click to collapse
My Gear had 0% when I first plugged it in.
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stang9779 said:
How do you guys check the battery percentage? I thought that you put your finger at the top of the display and held it there for a few minutes. Not working for me.
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Click to collapse
Press screen w 2 fingers for few seconds and will display apps running. Swipe LT or RT to close out. 2 finger tap will show percent and if bluetooth connected.
Ian B
Here's the watch face I'm using. I don't know if you have to drain it completely before charging but I've been told that it does help condition the battery. It's something I have always done and I've never had issues with the battery draining too fast.
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I charged my Gear last night for the first time. After which it has been on for 15 hrs now and it's at 89% battery. I have played with it some to. GREAT BATTERY LIFE!
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this is day one for me, 8 hours in and i'm at 70%, brightness is at 5 and i ahve the auto awake feature. I get alerts almost constantly with vibrate turned on. I am constantly turning the watch face on ether by moving my arms around or just the alerts. I would say this thing has pretty damn good battery life.
iankellogg said:
this is day one for me, 8 hours in and i'm at 70%, brightness is at 5 and i ahve the auto awake feature. I get alerts almost constantly with vibrate turned on. I am constantly turning the watch face on ether by moving my arms around or just the alerts. I would say this thing has pretty damn good battery life.
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Click to collapse
Wow! I would love to have your battery life on my watch.
10 hrs of operation, with brightness at 2, and 58% remaining now.
It appears that there are some variations in different batteries based on what I am reading.
YMMV applies here.
I think it's calming down now. I'm at 56%. I unplugged it at around 7 this morning. If I can make it a full day I'll be happy. I will let it drain all the way down tonight and see if that helps.
It's the stock shortcuts face. Left to right is media player, contacts, and dialer.
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Had a strange day today. The battery died at 2:00 after bring fully charged last night. Not sure what happened.
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Battery isn't where it should be!

I just got my note3 on Friday and right out of the box the battery seemed way better than my s3. But after 2 days of using it stock and battery life seemed a little low at 3 1/2 hours screen time, I decided to root it and debloat all at&t and Samsung junk and battery doesn't seem to be much better even with greenify and power save on. Does anyone have suggestions to make the battery life closer to 6 hours screen time like I've been reading everywhere.?
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davebmx05 said:
I just got my note3 on Friday and right out of the box the battery seemed way better than my s3. But after 2 days of using it stock and battery life seemed a little low at 3 1/2 hours screen time, I decided to root it and debloat all at&t and Samsung junk and battery doesn't seem to be much better even with greenify and power save on. Does anyone have suggestions to make the battery life closer to 6 hours screen time like I've been reading everywhere.?
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My battery got to about 6 hours screen on time after I installed dynamic rom. The best I had was just over 6 hours screen on with a total up time of 1 and a half days.
Edit: currently I'm at 22% after 15.5 hours with 5 hours and 45 minutes screen on time.
I don't want to get to far away from stock. I just want to have "normal" battery life. I checked a few reviews out and almost all of them said they had over 6 hours screen time.
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Delete
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davebmx05 said:
I don't want to get to far away from stock. I just want to have "normal" battery life. I checked a few reviews out and almost all of them said they had over 6 hours screen time.
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Click to collapse
I would say it may be doable stock but it seems pretty optimistic to me. I guess you could turn brightness all the way down and turn on battery saver and other things but that makes the phone a bit harder to use and less enjoyable imo
Yea that's true I'll just wait for my zerolemon to get here :good:
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How is your Battery Life? Please put in here

On my first charge so we will see. Please post your battery life stats and pics.
Six and a half hours and it's almost at 50%. I had an iPhone before this phone, and if I used it half as much as I have been using my phone today, it would probably be at around 10-20%. I love the battery life. Screen has been on half brightness, WiFi/Bluetooth off, no battery saving mode on.
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Here is what I have so far. Going to let it get to the power save mode before I charge again (IF that actually happens before I sleep), so I will post again then. This is mostly on LTE, btw, as I've been away from home most of the day.
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with screen time guys
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jellymonster442 said:
Six and a half hours and it's almost at 50%. I had an iPhone before this phone, and if I used it half as much as I have been using my phone today, it would probably be at around 10-20%. I love the battery life. Screen has been on half brightness, WiFi/Bluetooth off, no battery saving mode on.
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Click to collapse
That's good to hear. I've been using a One M8 practically in place of my 5s all day today and with battery saver on (only decreasing CPU speeds) but Wi-Fi off the entire time (just 4G LTE), I'm only down to 48% after being unplugged for 13.5 hours. Looking forward to what my GS5 will deliver.
Coming from the iPhone 5 (had the 5S, but got damaged so I switched back to the 5 during the waiting period) the battery on the GS5 is incredible. I'm just now doing a full charge cycle, so I'll report back later with some battery results, but I can already tell I will be very happy with this.
I just plugged my phone in so I wasn't able to take a screen cap. I was at 32% battery left with 16 hours on battery with about 4 hours and 2 minutes of screen on use. Most of the day was on LTE, but I did not turn off the wifi radio. All background data options were left on along with location services.
not great..barely got through the day with fairly heavy use. 4 hours screen on time.
Not doing so good. It is the first full charge so I will judge it after it has a day or two to settle in.
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Coming from iphone 4s, battery life is FANTASTIC!!!!!!!!!!:good::good::good::good:
Pretty disappointed. Worst phone on battery that I've had for 2 years. Looks like there is something up with the kernal android os
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robertopod1968 said:
Pretty disappointed. Worst phone on battery that I've had for 2 years. Looks like there is something up with the kernal android os
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Just charged up for the first time. I'll report back after a few
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Putting this all in one thread folks...go here...http://forum.xda-developers.com/showthread.php?t=2714014

Gs5 Battery life

So um on my second full charge and so far with all day usage I am still string at 72% battery how's everyone else holding up?
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My 5 is much better than my S4, that's for sure
sk8trix said:
So um on my second full charge and so far with all day usage I am still string at 72% battery how's everyone else holding up?
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Pretty good, but not THAT good. Not much running in the background?
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Mine is hit or miss, doing the same things with the phone at the same places every day, some days it is decent and I will have 40-50% left when I get home, other days (like today) it was almost totally dead. That's with sync and wifi on, but location turned off. Its decent, but far from great IMO.
The battery life is WAY better than my wife's Nexus 5, but it is garbage compared to my international Note 2 I was using previously. I'd have 70-80% left when I got got home doing the same stuff as I am with the S5, plus I would leave Bluetooth, wifi, sync, location, and GPS on all the time.
natefish said:
Pretty good, but not THAT good. Not much running in the background?
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Click to collapse
This is all the stuff running in the background so far.
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at the end of the day by bed time i have 30% or so left. my old htc one x would be in the teens %. it doesn't help that i leave bluetooth and wifi on and searches all day since i'm too lazy to turn BT on only when i get into my car and i'm too stupid to learn how to use NFC tags.
chillsen said:
at the end of the day by bed time i have 30% or so left. my old htc one x would be in the teens %. it doesn't help that i leave bluetooth and wifi on and searches all day since i'm too lazy to turn BT on only when i get into my car and i'm too stupid to learn how to use NFC tags.
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Click to collapse
I use everything on. On my S4 I didn't much, because my battery would die sooner buy with this battery so far I'm getting better life with more things left turned on.
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Holding up much better than my S4 which I returned as I could barely get it to go 3/4 of a day without dying with normal usage. Now I end the day with at least 30% left. Also outperforming my iPhone 5S which would be close to dead by the end of the day. Very impressed!
great battery
I had an S3 before. When left alone at night, I can see phone 'Awake' numerous times. As viewed from Battery settings.
Except Gmail, I had sync disabled on every app. I also had most of the apps greenified. Still phone wakes up numerous times at night when not in use.
With S5, I have installed all the apps I had on S3. I have configured only few of them. None of them are greenified now. Also, I have left more apps to sync in background. Previous night, in the 9 hrs I left it alone, it woke only 2 times. Thats really good. In that 9 idle hours, battery dropped only 4%.
Battery is similar to the m8 (very good)... I'm thinking I'm going to have to return the htc
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sk8trix said:
So um on my second full charge and so far with all day usage I am still string at 72% battery how's everyone else holding up?
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Click to collapse
I'm really not getting very good battery life at all. I am shocked when I hear of others getting 5+ hours of screen on time. I'm getting nowhere near that and unfortunately for me I'm on my phone all day for work (calls, emails, etc.) because I work from home. This is also my 2nd SGS5. The first was having major screen issues and the capacitive buttons stopped lighting up for some reason.
t91180 said:
I'm really not getting very good battery life at all. I am shocked when I hear of others getting 5+ hours of screen on time. I'm getting nowhere near that and unfortunately for me I'm on my phone all day for work (calls, emails, etc.) because I work from home. This is also my 2nd SGS5. The first was having major screen issues and the capacitive buttons stopped lighting up for some reason.
Click to expand...
Click to collapse
Have you disabled all of the built in apps you aren't using? Try to cycle your battery. Go on your Google account and disable sync on thin you don't need. Or call ATT and ask for a replacement under warranty maybe your battery is bad. They are very good when it comes to warranty exchanges. Best of luck.
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sk8trix said:
Have you disabled all of the built in apps you aren't using? Try to cycle your battery. Go on your Google account and disable sync on thin you don't need. Or call ATT and ask for a replacement under warranty maybe your battery is bad. They are very good when it comes to warranty exchanges. Best of luck.
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Click to collapse
I've tried cycling, I have more than half of the sync items turned off and I'm still having this issue But thank you for the suggestions. I am going to head to the store tomorrow and see about a replacement. I just can't guarantee it will be another S5 at this point. LOL
t91180 said:
I've tried cycling, I have more than half of the sync items turned off and I'm still having this issue But thank you for the suggestions. I am going to head to the store tomorrow and see about a replacement. I just can't guarantee it will be another S5 at this point. LOL
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Click to collapse
Att wouldn't even let me return the phone without restocking fee. Which was a joke.
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Oh really? I'm still within my 14 days because we just switched to them and I've had issues so that may be why I've had no trouble?
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Today's battery life.
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Fantastic battery life so far. Since unplugging it from the charger Wednesday morning, my battery is at 86% this morning! I do have the power saving mode on (not the ultra power saving mode, the regular one), and don't use it a whole lot during the day (not for hours on end at least, just a few minutes here and there)
Better battery life that I was getting on my S4.
I average about 5-6 hours screen time every day no matter if on WiFi or data.... I bet I could crack 7 if I was on Wi-Fi the whole time but yeah, coming from the nexus 5, this thing kicks the crap out of it in battery department
sent from my Galaxy S5
My first battery cycle I got 7 hours screen on time and the last two I haven't gotten more than 5 hour if that. I disabled about as much bloat I could. Can some one explain what it means to cycle your battery
I think the battery life has been really good so far...
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Sharp battery drops. Problem with device, rom or battery?

I regularly have scenarios like this.
- phone is at 27% battery
- few minutes later it beeps and shows 14%
- 30 seconds later - 5%
- few more seconds and it shuts down.
I don't run anything special and through the day it lowers steady (although 100 to 27 in 12 hours is not that great).
I run official 5.0.1 rom and never unlocked bootloader.
So is it a problem with a phone, the battery or just OS that sucks?
Anyone else having the issue?
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Most likely it's the battery. Have you looked to see what is using the battery in settings?
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Nothing unusual running. I think Android OS was main battery user, may be with hour and half of screen time.
In this specific instance I was running Toyota app while driving.
But similar things happened before without those factors. And mostly it worked ok in the car as well.
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alexnoalex said:
Nothing unusual running. I think Android OS was main battery user, may be with hour and half of screen time.
In this specific instance I was running Toyota app while driving.
But similar things happened before without those factors. And mostly it worked ok in the car as well.
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Click to collapse
How many hours total on battery do you think?
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I took it off charger at 7am and drops started around 6pm. It was going down evenly during this time.
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alexnoalex said:
I took it off charger at 7am and drops started around 6pm. It was going down evenly during this time.
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Click to expand...
Click to collapse
Sorry I forgot that was in your OP. Did you look at the battery to see if it was hot or bulging even slightly? Personally for the $15 it takes to get a new battery, I would. Worst case scenario is you end up with a spare. I don't know how old your device (and this your battery) is, but it's not uncommon after 9+ months for them to start dying.
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Yes, it probably makes sense to get new battery. I got the phone last November or December but problem started early summer. Seems pretty short time for battery to go bad.
Thank you
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It's not unheard of by any stretch. Heat will kill them fast as well. Does the phone ever get hot?
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I haven't noticed it being hotter than other phones I used. Yet I carry it in external pouch so would not always feel it.
It definitely wasn't hot when battery was dropping.
More over, last time I turned it off for 3 hours at 14% and when turned it on, drop just continued and it was 5% in 30 seconds.
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I got not only a new battery but a new phone and have been experiencing a similar problem. Seriously might just jump ship to the N5. Any suggestions on what else to try? I really don't want to shell out $20 for yet another battery if it's not guaranteed to fix anything. I'm running PopRocks v14 with the stock kernel. Any suggestions?
I had the exact same issue. It was from letting the battery die too often. A new battery fixed the issue 100%
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That's true. Running it down to 1% all the time definitely shortens the life. I'll try to find the article I read that interviewed battery scientists.
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