Database Develop

[Q] AT&T Nexus One on AT&T

Hello All,
I was wondering if the AT&T version of the Nexus one is exempt from the auto data plan adding from AT&T? THANKS.

I'm not positive, but I believe they can recognize an N1 IMEI.
EDIT: See this thread. http://forum.xda-developers.com/showthread.php?t=694126
Sent from my Nexus One using XDA App

I think it is, I have one of the really old $15/month UNLIMITED data plans for dumbphones and using my at&t N1 for about 8 months I haven't had any changes. If it does for some reason add a data plan, you will get a text instantly, at which point you should call at&t to cancel the data. Just tell them you put your sim into a friends phone to try it out our something. Hope this helps.

I'm on the grandfathered in media works package ($20 for unlimited data, 1500 sms, and 200 mms). I have had plenty of smart phones, including the N1 since March and have never had any issues with it
As long as you don't abuse the **** out of your data plan, you'll be fine.

my N1 shows as unrecognized by att....

they auto switched me at 11 months. I fought and fought. Retention phone person and everything. They did nothing for me, I am stuck on the 2gb plan and they rolled me back to a 29.99 minute plan since I don't use many minutes. So after an hour on the phone the cut my bill back by $10.
I'm switching carriers after I move and see who has the better coverage.
They didn't care I was a 13 year att customer.
edit, shouldn't say 11 months, should be however long the att version has been out, i had the tmo version before that.

johng75 said:
my N1 shows as unrecognized by att....
Click to expand...
Click to collapse
Same here
10 char

ATT is weird. My n1 is not recognized. I used to have captivate and they recognized it. So I got rid of it. I use my data plan a lot. I mean alot. I use it as my internet connection at work. I am on a unlimited media plan. 15 bucks month. Cant beat it. I am sorry but I use the chit out of it. Lol. That's is the onlyreason I refuse to change my carrier and sign new contract with ATT. With the money I save I can buy new device whenever I need. Which I think it won't happen soon.
Sent from my Nexus One using XDA App

I was on the cheap media net plan until last month. Apparently they did some audits in my area. I got slapped with the 2Gb data plan. A friend of mine who was using an old iphone 3G with no data plan got it auto added as well. It seems like ATT is cracking down lately. I plan on switching to another carrier in the near future.

They will switch you to the proper data plan on the ATT nexus one. I finally just got hit this month from my 15dollar data plan. Some people still haven't been hit yet, I was one of them.
I'm a mod of the ATT forum over at Howardforums and we have a huge thread tracking nexus ones who get bumped. Ironically I finally got hit this month while others got hit months ago. I haven't touched my ATT account for over 4 years too nor signed a contract. It bothered me a bit!

[Q] Bypass Data Plan

I've been using my Captivate for several months now. But i'm going to upgrade to a newer phone soon, probably during the summer. I'm going to pass my Captivate on to my little brother, who has no need for the data plan. It's been rooted and unlocked. I want to call AT&T and tell them that I have misplaced the phone and am now using my Sony Ericsson w810i, so I have no use for the Data Plan. Hopefully when my brother uses his sim, AT&T wont slap on another data plan charge to my already huge bill! I was wondering if someone can validate if this seems possible, or guide me to where I can find further info on this. I was also wondering is theres a way to change the IMEI# to my SE w810i IMEI#. Not really cheating them, since there will be no data usage and I actually do own the SE w810i =P
P.S.- An employee @ Best Buy told me that if I rooted and unlocked my Captivate, that I would be able to remove my data plan.
Thanks in advance!

from what i have heard, as long as the imei that is registered is not one from a smart phone then you should not have to worry about a data plan being added on. so if the sony is registered with att and then swap the sim into the captivate then you should be good. now that said, some one i know had a different phone registered under their account, then switched to a iphone and had the data plan put on their account. i guess as soon as att detects it they add it on even if a different imei is on the account. i know 3 other people that have the captivates and all have different imei under their accounts and none of them have a data plan. one of them even has an imei from one of those pay as you go phones from att which was like $10 or $20 and everything has been good.

xxsanioutlawxx said:
I've been using my Captivate for several months now. But i'm going to upgrade to a newer phone soon, probably during the summer. I'm going to pass my Captivate on to my little brother, who has no need for the data plan. It's been rooted and unlocked. I want to call AT&T and tell them that I have misplaced the phone and am now using my Sony Ericsson w810i, so I have no use for the Data Plan. Hopefully when my brother uses his sim, AT&T wont slap on another data plan charge to my already huge bill! I was wondering if someone can validate if this seems possible, or guide me to where I can find further info on this. I was also wondering is theres a way to change the IMEI# to my SE w810i IMEI#. Not really cheating them, since there will be no data usage and I actually do own the SE w810i =P
P.S.- An employee @ Best Buy told me that if I rooted and unlocked my Captivate, that I would be able to remove my data plan.
Thanks in advance!
Click to expand...
Click to collapse
Changing the IMEI is not legal so will not be supported on XDA.
As far as the rest. ATT does an IMEI sweep every now and then to update the system to make sure they have the right IMEI on the account. After a while (if you give the phone to your bro) he will get a text stating that his data plan doesnt match the device and they will change it over for you. Only way they can tell is if the IMEI is not in the system like a device from another carrier. I ran my old HD 2 without a data plan for almost a year and it came up as an old nokia device.

You will find no joy...
I gave my son my old Blackberry. Within two weeks, we both recieved a text saying his sim card was in a smart phone, and his account was being upgraded.
ATT does not care what you do, so long as you pay your dues.

Prior to this phone, I used a BB Pearl for over 2 years with no data.
Although I hear they automatically add data plans to smart phones now.

I appreciate all the replies! Thanks everyone... Just gotta cross my fingers and see how long it takes them to figure it out
Sent from my SGH-I897 using XDA App

xxsanioutlawxx said:
I appreciate all the replies! Thanks everyone... Just gotta cross my fingers and see how long it takes them to figure it out
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
Should figure out immediately. Try to get the account data blocked.

I'll definitely do that...
Thanks again.
XDA ftw!
Sent from my SGH-I897 using XDA App

I bought my cappy back in November online from AT&T. I haven't had a data plan on this phone or my old LG Incite in over a year and a half.
Sent from my SAMSUNG-SGH-I897 using XDA App

something to consider is did you buy the cappy out right? or buy on a contract plan? if you bought on a contract you agreed to have a Data plan for a set # of years, they might let you sign a new contract or try to hold you to your older more profitable data plan.. even if you no longer have a data phone. depends on how evil they feel today.

one used to be able to just cancel the data plan after a month on new contract with ATT without getting charged extra or termination fee etc. Just be sure to not use any data, otherwise you'll be paying a hefty charge on any data usage.

I would think that as long as you continue with the data plan on the sony, AT&T shouldn't care what happens to the other phone unless you're trying to access data with it...to avoid that, as soon as you put the new sim in it, change the apn settings. Make sure the actual APN settings are deleted as well as ports...but you can leave the mms settings intact.
Sent from my arse

whyareyou said:
one used to be able to just cancel the data plan after a month on new contract with ATT without getting charged extra or termination fee etc. Just be sure to not use any data, otherwise you'll be paying a hefty charge on any data usage.
Click to expand...
Click to collapse
LOL
I dont ever remember a time where a company would say:
"hey, you signed a contract promising to pay us 80$ or more a month for the next 3 years, but NAH you change it to $40 and keep the expencive cell phone we practically gave you"....

[Q] Help: AT&T Wants to disconnect my Galaxy Note

I've had the galaxy note now for about 2 weeks on AT&T...Everything working really well...then:
I got a strange text today that said my phone does not match my data plan and service would be interrupted if I didnt call them.
I called AT&T and the rep said my IMEI matches a galaxy tab (ie. NOT a phone) and I cant keep my data plan. He said the only thing he could give me was a DATA ONLY PLAN and that I wouldnt be able to make calls!
What can I do? Did I just get a stupid rep?
Please help!
I love the Note, BTW and do NOT want to loose it!
EDIT: I did install the Samsung 2.3.6 OTA update about 4 days ago...in case that makes a difference
UPDATE:
I spoke to a different rep who went through all the same crap again. But after much wait time said that he opened a case number for support to address it and that it should be taken care of in 3 business days.
I do have my old unlimited data plan, so I wonder if that is causing the problem.
Just curious though are others having this issue on AT&T?

ATT does not give a **** about what you want. that's the problem. Do consider switching the hell away from them.
Sent from my GT-N7000 using xda premium

The galaxy note is a cross between a phone and a tab. That's probably why they want to kick you out of your plan and put you in a new one. The irony is that it's going to probably be making an appearance eventually. Try talking to a nother rep.
Sent from my ADR6400L using XDA App

Danm I hope this doesn't happen to me.
Sent from my GT-N7000 using xda premium

Let's guess - you are trying to use the dumbphone plan and got busted.
Usually this happens by:
1) Not using the dumbphone APN and using the smartphone/4g APN. (the dumbphone APN is the cingular 410 one in my FAQ)
2) Accidentally warning AT&T by telling the rep you have a smartphone, or asking for a 4g/smartphone sim card.
When either of the above happens, they generally block medianet to your phone and require you to get a smartphone.
You may be able to play dumb and say, 'oh, I didn't know I couldn't use that phone' then use a dumbphone till they reactivate your data. Then switch back.
But you'll need to figure out what you did wrong or you'll just get locked out in 2 weeks (or sooner) again.
Actually, I am guessing you are totally screwed - they apparently have the IMEI your note registered as a smartphone/tablet.
Even if they reactivate your data with another phone, as soon as you use your Note again, it's going to send its IMEI (which they now know about) and you'll get blocked again.
You're going to have to bite the bullet and get a regular smartphone data plan.
I have always thought it would be a matter of time before either:
1) AT&T starts looking up IMEI numbers differently so they recognize international smartphones. (it's shouldn't be that hard, to be honest)
2) They monitor data usage - dumbphones shouldn't be pulling massive amounts of data, although my friend with a featurephone says she can watch movies.
- Frank

ChodTheWacko said:
Let's guess - you are trying to use the dumbphone plan and got busted.
Usually this happens by:
1) Not using the dumbphone APN and using the smartphone/4g APN. (the dumbphone APN is the cingular 410 one in my FAQ)
2) Accidentally warning AT&T by telling the rep you have a smartphone, or asking for a 4g/smartphone sim card.
When either of the above happens, they generally block medianet to your phone and require you to get a smartphone.
You may be able to play dumb and say, 'oh, I didn't know I couldn't use that phone' then use a dumbphone till they reactivate your data. Then switch back.
But you'll need to figure out what you did wrong or you'll just get locked out in 2 weeks (or sooner) again.
Actually, I am guessing you are totally screwed - they apparently have the IMEI your note registered as a smartphone/tablet.
Even if they reactivate your data with another phone, as soon as you use your Note again, it's going to send its IMEI (which they now know about) and you'll get blocked again.
You're going to have to bite the bullet and get a regular smartphone data plan.
I have always thought it would be a matter of time before either:
1) AT&T starts looking up IMEI numbers differently so they recognize international smartphones. (it's shouldn't be that hard, to be honest)
2) They monitor data usage - dumbphones shouldn't be pulling massive amounts of data, although my friend with a featurephone says she can watch movies.
- Frank
Click to expand...
Click to collapse
I'm not sure what the official data plan name is called, but I dont think it's a "dumbphone" plan...It's unlimited data & text, and I've used it for years, lastly for 18 months with the dell streak 5 without issue (well, without issues beyond the usual with AT&T!)

I hate the fact that the force you to have a data plan. I'm on tmo and they offer a pay as you need plan. Cost me zero bucks unless I need data. I also have mifi from Vzon if im not by a wifi spot. This works great for me and my family.
Sent from my GT-N7000 using xda premium

Go to an AT&T store, show them your phone & get a real smartphone plan.

I just got the same text and email today. I have had my phone for about 5 days now. I have the iPhone unlimited data plan. I'm wondering if it has to do with flash being on the note or maybe the h+ speeds I'm getting. Are there specific apn settings that I'm supposed to put in? I want to call them but I also don't want to give them my imei number. I paid to much for this phone not to be able to use it.

danteusel said:
I'm not sure what the official data plan name is called, but I dont think it's a "dumbphone" plan...It's unlimited data & text, and I've used it for years, lastly for 18 months with the dell streak 5 without issue (well, without issues beyond the usual with AT&T!)
Click to expand...
Click to collapse
Which one, though? how much are you paying for month?
- Frank

Funny, I also got this text/email from AT&T today. I opened a new thread at the Q&A forum. Didn't know there was a thread already.
Quote
I just received a text and email from AT&T today saying they disabled my data because they detected that I put my sim card into a data connect device. When I called to question them about it, they said their system detected my phone as the Samsung GT-P7501. I googled this model # and it's the new Germany version of the Samsung Tab 10.1. I really don't understand how or why their system detected this model. I don't think it's even possible to buy this tablet at the moment! Did any one else encounter a similar problem?
I was on the $10 unlimited data plan and used the wap.cingular APN setting.
Unquote
http://forum.xda-developers.com/showthread.php?t=1371969

This could be a huge problem.
They could be lumping the Galaxy Note with the Galaxy Tab 7.
I recall AT&T isn't allowing the Galaxy Tab 7 to receive phone calls, as they consider it a tablet even though it has a cellular antenna. They only offer a data plan for it.
If they try to pull the same stunt on the Galaxy note, this could be trouble.
This will have to be escalated somehow. Keep us informed.
- Frank

starbuck123 said:
Funny, I also got this text/email from AT&T today. I opened a new thread at the Q&A forum. Didn't know there was a thread already.
Quote
I just received a text and email from AT&T today saying they disabled my data because they detected that I put my sim card into a data connect device. When I called to question them about it, they said their system detected my phone as the Samsung GT-P7501. I googled this model # and it's the new Germany version of the Samsung Tab 10.1. I really don't understand how or why their system detected this model. I don't think it's even possible to buy this tablet at the moment! Did any one else encounter a similar problem?
I was on the $10 unlimited data plan and used the wap.cingular APN setting.
Unquote
http://forum.xda-developers.com/showthread.php?t=1371969
Click to expand...
Click to collapse
That's your problem. I bet if you had a legit 4G smartphone plan, you would of never gotten a call from AT&T.
ChodTheWacko said:
This could be a huge problem.
They could be lumping the Galaxy Note with the Galaxy Tab 7.
I recall AT&T isn't allowing the Galaxy Tab 7 to receive phone calls, as they consider it a tablet even though it has a cellular antenna. They only offer a data plan for it.
If they try to pull the same stunt on the Galaxy note, this could be trouble.
This will have to be escalated somehow. Keep us informed.
- Frank
Click to expand...
Click to collapse
I have a Galaxy Note on an unlimited 4G plan using the 4G APN & I have yet to get a call from AT&T. I'm sorry but if the OP was using a MediaNet plan & used the wrong APN, its his fault & not AT&T.

RMXO said:
I have a Galaxy Note on an unlimited 4G plan using the 4G APN & I have yet to get a call from AT&T. I'm sorry but if the OP was using a MediaNet plan & used the wrong APN, its his fault & not AT&T.
Click to expand...
Click to collapse
I have the same problem and I NEVER used the 4G APN setting. I know better, I always use the wap.cingular APN setting. The strange thing is, they didn't detect it as a smartphone, they detected as a tablet from another country that was just released a couple of weeks ago?
---------- Post added at 05:35 PM ---------- Previous post was at 05:32 PM ----------
RMXO said:
That's your problem. I bet if you had a legit 4G smartphone plan, you would of never gotten a call from AT&T.
I have a Galaxy Note on an unlimited 4G plan using the 4G APN & I have yet to get a call from AT&T. I'm sorry but if the OP was using a MediaNet plan & used the wrong APN, its his fault & not AT&T.
Click to expand...
Click to collapse
Why would I be on a legit 4G plan when they shouldn't be able to detect it as a smartphone? This is part of the beauty of buying an international phone, AT&T can't detect (usually) what you're using so you can use the cheapest plan possible. I'm pretty sure I'm not the only one who does this. I been doing this since the original galaxy phone came out and never had a problem.

starbuck123 said:
I have the same problem and I NEVER used the 4G APN setting. I know better, I always use the wap.cingular APN setting. The strange thing is, they didn't detect it as a smartphone, they detected as a tablet from another country that was just released a couple of weeks ago?
Click to expand...
Click to collapse
AT&T is getting smart & starting to crack down on ppl having an international phone & using a medianet plan. AT&T probably has people reading sites like this & know of the loophole.

So would it be better for us to go to an AT&T store or to just call customer service from our phone? I figured that if we went to the store then they could at least see that it's a phone and not a tablet.

Darrius777 said:
So would it be better for us to go to an AT&T store or to just call customer service from our phone? I figured that if we went to the store then they could at least see that it's a phone and not a tablet.
Click to expand...
Click to collapse
Go to an AT&T store & have the rep see it's actually a phone & get a 4G smartphone plan. Don't deal with CS on the phone because they can't see the Note for themselves.
I brought my Note to an AT&T store & they initially asked me if it was a tablet. I told them, "nope, it's a phone". They said, cool & gave me a new sim card after I used my upgrade on an iP4s.

Darrius777 said:
So would it be better for us to go to an AT&T store or to just call customer service from our phone? I figured that if we went to the store then they could at least see that it's a phone and not a tablet.
Click to expand...
Click to collapse
That depends on what kind of data plan you want to be on. Do you want to try to get the $10 unlimited non smartphone plan back (assuming you were on it) or just use the "smartphone data" plan? If you don't mind being on the 2gb smartphone data plan for $25, go to the store and show it to them.

RMXO said:
That's your problem. I bet if you had a legit 4G smartphone plan, you would of never gotten a call from AT&T.
Click to expand...
Click to collapse
Please reread the original post.
The issue is not 'you should be on a more expensive unlimited data plan'.
The issue is AT&T Is saying 'your device can't have voice. Just data.'
This is similar to this:
www.groubal.com/att-is-price-gouging-by-disabling-device-features-must-read/
---------- Post added at 05:47 PM ---------- Previous post was at 05:42 PM ----------
[/COLOR]
starbuck123 said:
That depends on what kind of data plan you want to be on. Do you want to try to get the $10 unlimited non smartphone plan back (assuming you were on it) or just use the "smartphone data" plan? If you don't mind being on the 2gb smartphone data plan for $25, go to the store and show it to them.
Click to expand...
Click to collapse
In the OP's case, I don't think he has an option.
AT&T's lookup system thinks the IMEI is a tablet that doesn't get phone service.
The only way for him to disprove that is to go into a store and show them the note and point out it's running Gingerbread, and therefore it is a phone not a tablet. Once they do that, they will allow voice again, but he'll have to use a smartphone plan after that.
- Frank

starbuck123 said:
That depends on what kind of data plan you want to be on. Do you want to try to get the $10 unlimited non smartphone plan back (assuming you were on it) or just use the "smartphone data" plan? If you don't mind being on the 2gb smartphone data plan for $25, go to the store and show it to them.
Click to expand...
Click to collapse
Well I'm the the iPhone unlimited data plan and I don't want to lose it.

Straight Talk CS woes

So Straight Talk has been trying to get me to switch to a T-Mobile SIM for a while now, so I finally convinced them to send me one for free. I got it today and tried to activate it, and they're telling me that it's not available in my area (after nagging me for weeks to switch). I called in and they're trying to tell me that it's because the Nexus 4 is an AT&T phone and not a T-Mobile unlocked. I kept trying to tell her that the Nexus 4 is GSM unlocked, so it should work for anything GSM, but they disagreed and said it had to be either AT&T or T-Mobile. Then she got really mad and put me on hold while she talked to her boss.
She came back and wanted to charge me for a full month, I explained that I was only switching because they recommended it. She's now talking to her manager again to see if it's possible to switch my number without me paying again and forfeiting the rest of my month.
This service is awful. I wish they would have just stopped nagging me and let me keep AT&T.
EDIT
She also said that my birthday was incorrect and that I had the correct month and year, but the incorrect date. I said that I must have made a typo and that I could provide other information if that would work, she told me she'd hold while I logged in online and corrected my info. So she sat there in silence while I updated that info, then said that it wasn't coming through so I'd have to call back tomorrow. I asked her if she'd refreshed her page and she said no, then refreshed it and said it had updated and that she could continue helping me now, but I still had to confirm my birthday again. *sigh*. I've now been on the line with them for an hour.

T-Mobile service sucks in Kalamazoo (I'm a former customer so its from experience), very spotty coverage, and it pretty much sucks everywhere in Michigan as I travel a lot. So your a lot better off with AT&T. I just left StraightTalk AT&T as I hate their customer service, sitting an hour on hold is common, and at $50 it made more sense to just go with one of AT&T's own GoPhone plans for the same price (250 talk minutes, unlimited texts, 1 GB data). AT&T's customer service is far superior to StraightTalks.

thunder2132 said:
So Straight Talk has been trying to get me to switch to a T-Mobile SIM for a while now, so I finally convinced them to send me one for free. I got it today and tried to activate it, and they're telling me that it's not available in my area (after nagging me for weeks to switch). I called in and they're trying to tell me that it's because the Nexus 4 is an AT&T phone and not a T-Mobile unlocked. I kept trying to tell her that the Nexus 4 is GSM unlocked, so it should work for anything GSM, but they disagreed and said it had to be either AT&T or T-Mobile. Then she got really mad and put me on hold while she talked to her boss.
She came back and wanted to charge me for a full month, I explained that I was only switching because they recommended it. She's now talking to her manager again to see if it's possible to switch my number without me paying again and forfeiting the rest of my month.
This service is awful. I wish they would have just stopped nagging me and let me keep AT&T.
EDIT
She also said that my birthday was incorrect and that I had the correct month and year, but the incorrect date. I said that I must have made a typo and that I could provide other information if that would work, she told me she'd hold while I logged in online and corrected my info. So she sat there in silence while I updated that info, then said that it wasn't coming through so I'd have to call back tomorrow. I asked her if she'd refreshed her page and she said no, then refreshed it and said it had updated and that she could continue helping me now, but I still had to confirm my birthday again. *sigh*. I've now been on the line with them for an hour.
Click to expand...
Click to collapse
Why did they want you to switch from ATT? Were you using heavy data? If they are proactively pushing people to TMo I'll take my business direct. MVNO not worth it.
Sent from my Nexus 4 using Tapatalk 2

kzoodroid said:
T-Mobile service sucks in Kalamazoo (I'm a former customer so its from experience), very spotty coverage, and it pretty much sucks everywhere in Michigan as I travel a lot. So your a lot better off with AT&T. I just left StraightTalk AT&T as I hate their customer service, sitting an hour on hold is common, and at $50 it made more sense to just go with one of AT&T's own GoPhone plans for the same price (250 talk minutes, unlimited texts, 1 GB data). AT&T's customer service is far superior to StraightTalks.
Click to expand...
Click to collapse
Do ever head south? I am down in Sturgis and was curious about tmobile. Att has been pretty good, three rivers is only edge data speed.
Sent from my Nexus 4 using xda premium

Kinz1980 said:
Do ever head south? I am down in Sturgis and was curious about tmobile. Att has been pretty good, three rivers is only edge data speed.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I work in Three Rivers and barely got a signal outside with T-Mo and nothing indoors. In fact the entire drive down 131 from Kalamazoo I would get no signal. AT&T is Edge2 down here but at least I get a good signal and can use the phone most of the time. In Sturgis I doubt you would get any signal as you're too far away from I-80. I had T-Mo for 2 years, 2003-2005 and drove to Virginia every other month. Only had a signal on major interstates and once I got off had no service. I figured after 10 years their service should have gotten better but after 2 weeks on the $30 plan I gave up.

Kinz1980 said:
Do ever head south? I am down in Sturgis and was curious about tmobile. Att has been pretty good, three rivers is only edge data speed.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I never did head very far south. I had the $30 t mobile plan for about 20 days before getting my ST SIM, the most traveling I did was up to Lansing. The signal in Lansing was a bit spotty, but good voice coverage.
I think that they were pushing it because I had asked a question about it earlier. I asked if getting a t mobile SIM would allow me to roam on at&t service if I went to a 0 service area. They told me that it wouldn't, but that I could easily switch between them if I wanted.

I have been happy with St att here in Sturgis and northern Indiana by Middlebury and Elkhart areas. Three rivers does have slow speeds. I guess I won't bother with getting another similar card then.
Sent from my Nexus 4 using xda premium

[Issue Resolved] AT&T was refusing to allow my Nexus 5 on LTE

I just swapped my SIM out from my Nexus 4 to my Nexus 5 and was receiving only HSPA. Not a complete surprise, a short time later I got a text saying my plan needed to be enabled for LTE and to call customer service. I called customer service and the agent told me that at this time AT&T will not activate the Nexus 5 to operate on their LTE Network because it was not sold by AT&T. This is on a regular post paid contract plan.
UPDATE: I called back yesterday evening and asked to speak to a Tier 2 rep, the Tier 1 asked why, told them the situation, they put me on hold, then came back and put me through to a Tier 2 rep who asked my IMEI number and the SIM serial and was then able to provision the phone for LTE.

That's not quite a nice thing. I don't think providers should just tell You not to use a device on their network.

Mine comes in tomorrow and I'm already on an unlimited LTE SOC code for my One X+. Will post results tomorrow evening.

That's really odd. My brother got his N5 today and it gets LTE just fine. It gets a stronger signal than my Note 2 even

Just hang up and speak to another agent.
Sent from my LG-D801 using xda app-developers app

so lame
if sprint tries to give me the runaround, i'm cancelling on the spot

Yeah you got an idiot. Call back. It amazes me how people just take what they are told the first time.

This isn't good. I have att
Sent from my SAMSUNG-SGH-I337 using Tapatalk

I tried calling to switch my plan from regular plan to LTE plan and I was told I would need to provide them with the IME for the phone. I may try to call again before I get the Nexus 5 just to see what they say. Worse case scenario, i'll go with T-mobile.

Why do they care what phone you use? And why do they even need to know?

Call center CSR's is a crap shoot. If your data plan in not provisioned for LTE, simply go to your local ATT store and tell them to switch your data plan for LTE along with an LTE sim. If they say you can't, simply ask to speak to someone else who can help you. Just because it wasn't sold by them doesn't mean $hit.

nomisr said:
I tried calling to switch my plan from regular plan to LTE plan and I was told I would need to provide them with the IME for the phone. I may try to call again before I get the Nexus 5 just to see what they say. Worse case scenario, i'll go with T-mobile.
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Ask for Tier 2 tech support. Customer service is more or less useless in a situation like this. Tier 2 will actually be happy to help with something other than people whining about the iOS7 update. Trust me on that one. Worst case, you'll have to get an IMEI off an LTE device. If you run in to that roadblock, PM me and I'll give you an IMEI off one of my spare phones.

greatgoogly said:
I just swapped my SIM out from my Nexus 4 to my Nexus 5 and was receiving only HSPA. Not a complete surprise, a short time later I got a text saying my plan needed to be enabled for LTE and to call customer service. I called customer service and the agent told me that at this time AT&T will not activate the Nexus 5 to operate on their LTE Network because it was not sold by AT&T. This is on a regular post paid contract plan.
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Simply go to an AT&T company store and request a new LTE SIM card, they will give to you for free. I just swapped my sisters out no problem.

Elisha said:
Why do they care what phone you use? And why do they even need to know?
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It's standard crap from regular customer service. They really aren't told about anything other than billing issues and plan changes. Something as mundane to you or me as changing APN settings in an unlocked phone is beyond them. Tech support, on the other hand, was always a great help.
Simply changing the type of SIM card is not what's needed, as 3G, HSPA+, and LTE all have different SOC codes in AT&T's system. Provisioning is what matters in this case.

This happens with every Nexus device since the IMEI's aren't in AT&T's database. For some reason, AT&T needs to have a proper LTE phone IMEI on your account for LTE to work. Just google and find an IMEI (from an eBay auction, etc), call up AT&T and tell them to put that IMEI on your account. Boom, LTE works fine.
Or just go in a store and have a rep do it for you. They will just pull an IMEI off of a display model, load it onto your account and off you go into LTE heaven.
No need to over-react. Just a provisioning issue.

Pulled my Sim out of my N4 plugged it right into the N5 and instantly got LTE, sounds like you need to try a different agent/store.

Yep, I did this with my Nexus 4, although I did have them provision it with "Data Unlimited on 4G for LTE Smartphone Enterprise", so when I get home I should be able to just swap the sim card in =).

I just popped my ATT sim in my n5 and was on LTE by default, you got a rep that doesnt know any better.

Mine works fine on LTE in the mid-Michigan area.

BobSwi said:
Yep, I did this with my Nexus 4, although I did have them provision it with "Data Unlimited on 4G for LTE Smartphone Enterprise", so when I get home I should be able to just swap the sim card in =).
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Yeah, call back in later and get your plan amended to the regular Data Unltd LTE, because that Enterprise SOC code (unless you need Enterprise provisioning) costs $45/month.