[Q] It's official: my camera is broken. What are my options? - One (M7) Q&A, Help & Troubleshooting

So, sometime in the past few weeks, my camera broke. It has a hard time focusing and, when it does, it only focuses on half of the image. Here is an example shot I took this morning:
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You can see the entire left area is out of focus. I also have the "purple/red" problem at night. The camera worked great when I got it back in April!
Anyways, I am wondering what my options are. I'm assuming my next step is to contact HTC for warranty repair? Are they going to give me grief because I am S-OFF, rooted, etc? Should I re-lock, RUU back to stock and all that Jazz?
Thanks ahead of time for your responses.

Ken4G said:
So, sometime in the past few weeks, my camera broke. It has a hard time focusing and, when it does, it only focuses on half of the image. Here is an example shot I took this morning:
You can see the entire left area is out of focus. I also have the "purple/red" problem at night. The camera worked great when I got it back in April!
Anyways, I am wondering what my options are. I'm assuming my next step is to contact HTC for warranty repair? Are they going to give me grief because I am S-OFF, rooted, etc? Should I re-lock, RUU back to stock and all that Jazz?
Thanks ahead of time for your responses.
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Yep, yep, and yep
Sent from my iPod touch using Tapatalk

n1234d said:
Yep, yep, and yep
Sent from my iPod touch using Tapatalk
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Haha, thanks. I will look into relocking and going back to pure stock.

Related

Top tip: Don't drop expensive phones!

I originally posted these over at WMPowerUser (and they have now seemingly become popular images) so I thought why not get the word out a little more?
Basically, I dropped my HTC HD2. Big mistake. Now, I have to get it all repaired!
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Don't drop your phone, it's rather fragile (even if it can take a knifing).
WMPowerUser.
Bummer, do you have a case for it's protection?
galaxys said:
Bummer, do you have a case for it's protection?
Click to expand...
Click to collapse
I have the one it came with, which isn't much use if you actually want to use the device!
mikechannon said:
With a mikechannon manual you're soon fixed
​Mike​
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Get fixing!!!
Where would you recommend? Unless HTC answer the phone first...
l3v5y said:
I have the one it came with, which isn't much use if you actually want to use the device!
Click to expand...
Click to collapse
I'll be getting this Aluminum Metal Case for HD2 when it come to the States w/3G:
http://www.pdair.com/catalog/product_info.php?cPath=10100000_900000_11000801&products_id=26364
Yeah, ouch. My friend dropped her G1 on it's back, and it cracked the screen.
Man, I'm sorry about that. TBH I cringed a little when I first saw this on WMPoweruser.com. This seems to be a problem with all glass-screened phones, as about three friends of mine (all with iPhones) have had them replaced at least once due to shattered screens. Well, I wish you the best of luck in getting it fixed
Ahhhh i'm on the safe side... I have a HTC Universal and even if it drop down nothing happens to the screen... big advantage of having calmshell design.....
No no no...you have it all wrong!!!!
Sorry about your HD2, hope you can get it fixed

[Q] HTC HD7 Help! Lines on screen :(

Hi. My HTC HD7 has decided to develope some strange lines on the screen. their is no damage or anything but these lines do go away for a second or so when i start a new app, then come right back. they seem to vanish for that second when the tiles are sweeping by.i have posted some screens, any advice would be great.
P.s i have heard that "maybe" some sort of reset could cure this problem. i done the factory through settings but no joy.
Thanks,
Dan.
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Are you sure your screen isn't damaged?
it also could be a reason of loose connection in the screen's cable.
try to see if the lines are there when you go to the SPL screen, if they are there, it's definitely a hardware problem.
thanks for the reply. yeah it is there on the spl screen. it seems to emulate the colours from the top of the screen. no damage to it and touch works fine. only time they go is on an all black screen.
geordiedan1892 said:
thanks for the reply. yeah it is there on the spl screen. it seems to emulate the colours from the top of the screen. no damage to it and touch works fine. only time they go is on an all black screen.
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it could be an internal damage, take it to a workshop, I'm sure they can fix it for you
thanks mate
geordiedan1892 said:
thanks mate
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anytime
geordiedan1892 said:
thanks mate
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Hi, were you able to get your phone fix? I have the same issue with my phone

[bug?] New HTC camera update 6.65 video has off colors

Updated the camera app from play store - really glad to have the record button back on the first screen.
However updating to arhd82, taking videos show the whole video in a green filter.
Anyone help? Thanks!
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Sent from my HTC One
mettleh3d said:
Updated the camera app from play store - really glad to have the record button back on the first screen.
However updating to arhd82, taking videos show the whole video in a green filter.
Anyone help? Thanks!
Sent from my HTC One
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Uninstall it it's not meant for M7. For now it's only for M8. Until HTC will update it on play store it will not work. That's why now it's not available for us.
I fully agree however it was an actual update from play store back on arhd 81. I dunno maybe I'm being picky I just really like having camera/record on the same screen.
Thx
It was offered to m7 users in error for a short period of time. Didn't matter the ROM.
shinji257 said:
It was offered to m7 users in error for a short period of time. Didn't matter the ROM.
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Oh gotcha bummer
Sent from my HTC One
so i had this update on my still locked m7 and this is also happening to me.. if i uninstall the camera, will the previous one still be there?
thanks
Porsche.V said:
so i had this update on my still locked m7 and this is also happening to me.. if i uninstall the camera, will the previous one still be there?
thanks
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Yes.

Camera glitches help

Hi there my wife's phone camera is really playing up and I thought I would ask here before I send it away to the service centre
When taking pictures there is so much graphical tearing in pink and green and makes the images awful
Sometimes there aren't any problems for a few photos and then it's back
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I have tried many different camera apps including cm and aosp but all have the same defects even 4.2 and 4.4 stock
Any help would be appreciated
1eyedmonster said:
Hi there my wife's phone camera is really playing up and I thought I would ask here before I send it away to the service centre
When taking pictures there is so much graphical tearing in pink and green and makes the images awful
Sometimes there aren't any problems for a few photos and then it's back
I have tried many different camera apps including cm and aosp but all have the same defects even 4.2 and 4.4 stock
Any help would be appreciated
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May be a factory reset would work.
Tried it already plus I've done seus repair
1eyedmonster said:
Tried it already plus I've done seus repair
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So I think it's a image sensor issue.. Get a repair in sony service center
1eyedmonster said:
Tried it already plus I've done seus repair
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Even I'm facing the same issue never found out why it was/is happening.. If you get reply from Sony do respond back...thanks in advance

White tint issue

Hi all,
Yesterday I was using the phone before going to sleep and I have noticed a white tint on the screen. Didnt do anything about it but this morning I have made the screen test and when the screen is black its totally noticable.
I am just wondering if anyone else has this issue and what I should do? I have brought this phone 20 days ago on the 6th.
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Thanks,
Kamil
Info
kamil1308 said:
Hi all,
Yesterday I was using the phone before going to sleep and I have noticed a white tint on the screen. Didnt do anything about it but this morning I have made the screen test and when the screen is black its totally noticable.
I am just wondering if anyone else has this issue and what I should do? I have brought this phone 20 days ago on the 6th.
Thanks,
Kamil
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that screen was under pressure! Or near to magnet!
it s not like hue or tint
:good:
Geeks Empire said:
that screen was under pressure! Or near to magnet!
it s not like hue or tint
:good:
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So there is nothing that can be done about it then :/
kamil1308 said:
So there is nothing that can be done about it then :/
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I would def. go back to seller and 'demand' a new one under warranty.
As soon as possible as well, say you didn't notice it until a late night on black background, and it surely shouldn't be like that..
GL!
deecept said:
I would def. go back to seller and 'demand' a new one under warranty.
As soon as possible as well, say you didn't notice it until a late night on black background, and it surely shouldn't be like that..
GL!
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That`s what I did. Now I just have to send the phone back to UK once they have a look at it I should receive the replacement.
Thanks!!

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