Database Develop

Back Glass Cracked around speaker

I went out tonight to a movie. I put my phone in my pocket when I left the house, took it out once to put it on vibrate at the start of the movie then took it out of my pocket again when I got home. The phone was the only thing in that pocket, so it's not like it was up against my keys or anything.
The phone was intact when I put it on vibrate so while it was in my pocket at some point during the movie or the ride home is when it got cracked.
It seems that the part of the glass that's cut out for the loud speaker got pushed in enough that the glass around it gave way and shattered. I don't remember bumping it on anything or it being jostled in any way, just a typical movie and drive home...
I have insurance on it through Tmobile but I may try and call LG directly first to see if they will do anything considering I didn't drop it or really abuse it in any way that I can think of...
So let this be a warning to you if you have one, be careful about that part of the phone. Maybe be careful to put it facing screen-side-out in your pocket so the back speaker cut out can't be bumped...
The glass around the speaker grill is entirely shattered with cracks spider webbing from it to all 4 corners of the screen. The cracks going to the top are hard to see in the pictures, but their there.
Anyone have any comments or suggestions about contacting LG, or anything else about it?
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Gorilla glass my ass
Sent from my Galaxy Nexus using xda premium

Looks like a bit of flex that's caused it.
That's the first time I've seen a decent picture of the back by the way, and it looks amazing!
Sent from my GT-I9300 using xda premium

That does not seem like Gorilla Glass anymore. Don't think I've ever heard of a phone just magically breaking without any kind of impact.

How the hell did that happen in a pocket? Hmm

I don't think that the backside of the phone is made from gorilla glass, only the screen. But you still should contact LG, because no way it should blow up like that.
Hope that they change it for you
Sent from my GT-I9000

Nickel Dime Bay said:
How the hell did that happen in a pocket? Hmm
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I wish I had a good answer
I was babying this phone as much as possible, it was the only thing in that pocket and I made sure not to use it when over cement or anything in case it did fall.
But this happened while it was INSIDE my pocket, I even had to empty some of the glass shards out of my pocket when I noticed what had happened...

xCryonic said:
I don't think that the backside of the phone is made from gorilla glass, only the screen. But you still should contact LG, because no way it should blow up like that.
Hope that they change it for you
Sent from my GT-I9000
Click to expand...
Click to collapse
Most of the reviews state that both the front and the back of the phone are Gorilla Glass.

ASavva said:
Looks like a bit of flex that's caused it.
That's the first time I've seen a decent picture of the back by the way, and it looks amazing!
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
LG cheaped out. This can not be gorilla glass. I believe OP.

Cmon, u had to out some type of stress on it for it to crack like that. Skinny jeans? Back or front pocket?? Why isnt no one going to T-Mobile stores to buy a case for a all glass phone?
Sent from my Galaxy Nexus using xda premium

phewizzo said:
Cmon, u had to out some type of stress on it for it to crack like that. Skinny jeans? Back or front pocket?? Why isnt no one going to T-Mobile stores to buy a case for a all glass phone?
Sent from my Galaxy Nexus using xda premium
Click to expand...
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There are no cases. And I agree, I don't see how this could sporadically happen. You had to have had some crazy luck here.

Back pocket? Were you sitting on it?
OK am just not buying the km magic scratches happening on their own or a big crack happening without it being CX caused. These things do not happen on their own..
It looks just like it got sat on, what else could push the speaker through to crack it like that..
sent via xda premium with nexus 7-Xbox live-loneleppard add me

phewizzo said:
Cmon, u had to out some type of stress on it for it to crack like that. Skinny jeans? Back or front pocket?? Why isnt no one going to T-Mobile stores to buy a case for a all glass phone?
Sent from my Galaxy Nexus using xda premium
Click to expand...
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Haha, no skinny jeans, and it was in my front left pocket.
There was no stress at all that I can think of. When I took it out of my pocket at home to text someone the back felt rough and I thought something was on it, but when i turned it around to look I saw it all cracked. I was 100% surprised to see that considering how I had babied it all night and I didn't even use it the entire night.
There was no case because none are sold yet. When I bought it the store said they would be getting the cases (bumpers I guess) in stock next week, I was going to call them Monday to see if they had any yet, and I still will but I don't expect them to get any until mid week.

mattcam3 said:
Haha, no skinny jeans, and it was in my front left pocket.
There was no stress at all that I can think of. When I took it out of my pocket at home to text someone the back felt rough and I thought something was on it, but when i turned it around to look I saw it all cracked. I was 100% surprised to see that considering how I had babied it all night and I didn't even use it the entire night.
There was no case because none are sold yet. When I bought it the store said they would be getting the cases (bumpers I guess) in stock next week, I was going to call them Monday to see if they had any yet, and I still will but I don't expect them to get any until mid week.
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im hoping its just bad manufacturing. if all the nexus 4 phones are like that, im scared to do anything with it
luckily, im getting a TPU case in the mail soon

quit wearing those hipster jeans.

Richieboy67 said:
Back pocket? Were you sitting on it?
OK am just not buying the km magic scratches happening on their own or a big crack happening without it being CX caused. These things do not happen on their own..
It looks just like it got sat on, what else could push the speaker through to crack it like that..
sent via xda premium with nexus 7-Xbox live-loneleppard add me
Click to expand...
Click to collapse
Front pocket, and no sitting on my side, just in a movie theater seat then my car seat.
I wish I could just "not buy" it too, but it happened....
Like I said in my first post, it looks like a typical crack you would get from tempered glass when the stress point is hit, and it looks like around that speaker cut out is a stress point. The thing is, it wasn't hit, bumped, dropped, or anything else like that.
If you were the insurance company or LG I would understand not trusting me, but why do I have to gain by not telling the truth here?

Chances are you can just exchange it under warranty, not insurance.
You must have had very tight pants on man..
sent via xda premium with nexus 7-Xbox live-loneleppard add me

mattcam3 said:
Front pocket, and no sitting on my side, just in a movie theater seat then my car seat.
I wish I could just "not buy" it too, but it happened....
Like I said in my first post, it looks like a typical crack you would get from tempered glass when the stress point is hit, and it looks like around that speaker cut out is a stress point. The thing is, it wasn't hit, bumped, dropped, or anything else like that.
If you were the insurance company or LG I would understand not trusting me, but why do I have to gain by not telling the truth here?
Click to expand...
Click to collapse
maybe it got stressed when it was up against the seat, like the side or something. just a guess. or maybe someone else hit it by accident without you knowing in the theatre? or you yourself did unknowingly? it is dark in there...

I was gonna go naked and the the phone shine I'm 2nd guessing that now
Sent from my Galaxy Nexus using Tapatalk 2

Nickel Dime Bay said:
How the hell did that happen in a pocket? Hmm
Click to expand...
Click to collapse
I told everyone in my other post that the glass is BS because it got scratched by itself, just being in the pocket and on the table... But almost everyone laughed at my warning...

Nexus 4 Drop test Video - Faired well/okay

I didn't expect it to do this well. Impressive

So this phone manages to take a drop onto a brick road and not break while others have happened to just break inside their POCKET. Hmmm

We're all in limbo and this dude just wants to break one
It did OK though, I'm hoping to have a case on it ASAP so dropping it shouldn't be as scary.

roughavoc said:
So this phone manages to take a drop onto a brick road and not break while others have happened to just break inside their POCKET. Hmmm
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My thought exactly

Omg! There are so many wanting these and they have enough to test by dropping. That kills me. lol
sent via xda premium with nexus 7-Xbox live-loneleppard add me

shadehh said:
I didn't expect it to do this well. Impressive
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But a more important question is at hand here.... Will it blend?

roughavoc said:
So this phone manages to take a drop onto a brick road and not break while others have happened to just break inside their POCKET. Hmmm
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Click to collapse
If in your pocket when you sit down surely it must put pressure on it. I would never sit down with a passage glad phone in my pocket. You are just asking for it to break..
If it was a smaller phone it would maybe be pk in the pocket but this thing is big..
sent via xda premium with nexus 7-Xbox live-loneleppard add me
---------- Post added at 01:11 AM ---------- Previous post was at 01:10 AM ----------
aphlipot said:
But a more important question is at hand here.... Will it blend?
Click to expand...
Click to collapse
Will it blend?
sent via xda premium with nexus 7-Xbox live-loneleppard add me

Richieboy67 said:
Will it blend?
sent via xda premium with nexus 7-Xbox live-loneleppard add me
Click to expand...
Click to collapse
I don't know yet, but I am certain if I see that video before I get my phone I may cry, and you don't want to see a grown man cry.

So many people on the BO list will be angry at a perfectly good phone getting used for this haha. Schadenfreude at it's finest.

I think he returned this dropped phone and the other guy got it buy didn't notice until after the movies. lol
sent via xda premium with nexus 7-Xbox live-loneleppard add me

That's not bad at all for dual glass! The iPhone 4/4S shattered from 6ft.

How do we know the one he dropped was the same one he showed to the camera afterwards? It was off-screen after the drop.
Anyhoo. Glass back or not, I'm sure LG took into consideration droppage and I doubt the back is any more delicate than the front.
The only concern I have is that the phone seems very slippery and so I'm more likely to drop it.

shaneydroid said:
How do we know the one he dropped was the same one he showed to the camera afterwards? It was off-screen after the drop.
Anyhoo. Glass back or not, I'm sure LG took into consideration droppage and I doubt the back is any more delicate than the front.
The only concern I have is that the phone seems very slippery and so I'm more likely to drop it.
Click to expand...
Click to collapse
I feel tempted not to post ever since i reached my 666th post. I liked that! Hahah, either way...
I would really recommend a cover for this phone, if you're like me, you'll be a victim of spontaneous human combustion if the back glass cracks.
I'm probably a month or more away from a phone, i already have a front screen protector and one for the back.

it was hard to watch a rare specie of smartphones being drop tested.
i am kind of relieved to know it would withstand a waist high fall.

I thought it was a goner on the first drop lol xD
Sent from my Galaxy Nexus using xda premium

Anubis007 said:
it was hard to watch a rare specie of smartphones being drop tested.
i am kind of relieved to know it would withstand a waist high fall.
Click to expand...
Click to collapse
MAY withstand. But then it could survive a higher drop and break on a much smaller drop. So many variables.
My son dropped his iPad countless times and never suffered a single scratch on the glass and just minor scratches on the back. He even once dropped it down the stairs and still it remained in one piece.
The one day it fell off his knee in the car and dropped 18 inches to the floor and the front completely shattered.

Knowing how the phone looks dissembled I wonder if there will be a way to take the glass off the back keeping all the wireless charging, antenna and replace with 3rd party glass.
I know with the 4s it was very simple to replace the glass back.

https://www.youtube.com/watch?v=rofgMueCOqo
Both of those use GG so it should be a good comparison.

shaneydroid said:
MAY withstand. But then it could survive a higher drop and break on a much smaller drop. So many variables.
My son dropped his iPad countless times and never suffered a single scratch on the glass and just minor scratches on the back. He even once dropped it down the stairs and still it remained in one piece.
The one day it fell off his knee in the car and dropped 18 inches to the floor and the front completely shattered.
Click to expand...
Click to collapse
yes very true, this Nexus took the damage from its side on the first drop test. on the bright side, the impact didn't fracture the glass, something that i feared.

I don't like the fact that this phone has a glass back. What is the point? Style? It is just anotehr thing to shatter. Apple set a bad precedent and as fantastic as this phone is, I'd rather have it more durable.

Nexus 4 is super weak.

I own 4 nexus 4's two are replacement orders that I kept from google. If you squeeze in the bottom left corner it creaks and sounds broken. Pretty much all along the bottom if you squeeze it creaks. Now I don't have the time to order 4 replacements like some of you I just chalk it up to this being a nice cheap phone.
Never have I owned a phone so fragile and prone to scratches. If you use this without a front and back screen protector and a case your nuts. Maybe you like living life on the edge I don't know. This glass is whatever it is (not gorilla) it just sucks. LG we are not impressed and nobody wants your phones just stop it.
When I got my first two I was afraid to even take it outside without a case I mean what if a grain of sand was in my pocket and caused a scratch could not risk it. So I used it in the house only still got scratched maybe I left the AC on I don't know.
Now before you close my thread hear me out I'm not trolling I bought four of these and I like it mostly. Now I know why i don't want a 350 dollar phone that will break. Google got me with the nexus 7 that way and that cracked on carpet I swear to god. GOOGLE PLEASE STOP MAKING CHEAP PREMIUM PRODUCTS. I went through more than I have ever for a phone to get 4 of these.
And last the LCD is not good, yeah sure its ok but amoled any day over this. Colors are washed even after adjustment, custom kernel and a 5 dollar app. Viewing angles, stop it. Of all top phones this is the worst to me. IPhone and HTC one x way better oh and s3 too. LCD hurts my eyes for some unknown reason, was actually happy my screen protector blurred the screen a little.
Not trolling this is how I feel, I think the iPhone 5 is a beautiful and superior quality phone. I don't care for iOS all I want is somebody on stock android to do the same. So far it has never happened and I have been waiting years. So far galaxy nexus was best attempt just the hardware specs were kinda sub par.
Sent from my Nexus 4 using Tapatalk 2

I don't have a problem at all using it without a case and the screen protectors I use have no scratches on them. That means that if you are careful you won't have to worry about anything. I understand that the sand in your pockets might be a problem and the solution to that would be to clean them before you use them.
Sent from my Nexus 4 using Tapatalk 2

ive experienced the nexus 4 to be quite solid. dropped the phone 3 times on the ground (asphalt) and the only damage it took was to the frontcase on the screen.. the glass back and front was undamaged

shockem said:
I don't have a problem at all using it without a case and the screen protectors I use have no scratches on them. That means that if you are careful you won't have to worry about anything. I understand that the sand in your pockets might be a problem and the solution to that would be to clean them before you use them.
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
Your phone probably already has a ton on little scratches on it I don't believe how your phone could be flawless. And what's worse when you crack it and you most likely will the cost to replace the screen is retarded. An iPhone is only a 30 bucks to replace the digitizer. Not only that when you crack this one the whole screen stops working.
My gal nex dropped many times and screen is flawless. I'm not buying people telling me this is gorilla glass I don't believe it.
Sent from my Nexus 4 using Tapatalk 2

Dayiqb08 said:
ive experienced the nexus 4 to be quite solid. dropped the phone 3 times on the ground (asphalt) and the only damage it took was to the frontcase on the screen.. the glass back and front was undamaged
Click to expand...
Click to collapse
You had a case on it don't lie
Sent from my Nexus 4 using Tapatalk 2

what's the point in this thread? its based on how you feel which sounds like you are going to troll.
why buy 4 nexus phones knowing you weren't going to be happy?
you claim iphone5 is better, that's your preference.
why state iphone5 is better when we don't care what you think,let users think for themselves,
you obviously not satisfied with the nexus experience so go somewhere you feel comfortable in.
my nexus 4 is mint, great screen and its worth it,

Valuable opinion, but this thread has to be closed.

HTC One Drop Test (Accidental)

Ok, so pretty much just as I did with my iPhone 5. Had the HTC One since last Friday, I have protected it so well however.....
I was just about to get out of the car and slotted the phone into my shirt pocket under my jumper, got out of the car and slap, the phone obviously wasn't in my pocket, hence it was on the pavement. Soooo gutted right now.
Damage to 3 corners of the back case, front is perfect luckily and the screen is undamaged at all. All works perfectly, however I am sooo annoyed with myself.
Will post a picture up in a bit, I will sell this on now and get another I think. Any idea of what it's worth? Sim Free bought from Phones 4U.

djayyy said:
Ok, so pretty much just as I did with my iPhone 5. Had the HTC One since last Friday, I have protected it so well however.....
I was just about to get out of the car and slotted the phone into my shirt pocket under my jumper, got out of the car and slap, the phone obviously wasn't in my pocket, hence it was on the pavement. Soooo gutted right now.
Damage to 3 corners of the back case, front is perfect luckily and the screen is undamaged at all. All works perfectly, however I am sooo annoyed with myself.
Will post a picture up in a bit, I will sell this on now and get another I think. Any idea of what it's worth? Sim Free bought from Phones 4U.
Click to expand...
Click to collapse
Wooowww I feel so bad for u mate. Unlucky! I dropped mine the first day I got it but it was inside on wood flooring. Nothing happened to it though. Pictures of yours would be good, ugh again unlucky
Sent from my HTC One using xda premium

yvibes said:
Wooowww I feel so bad for u mate. Unlucky! I dropped mine the first day I got it but it was inside on wood flooring. Nothing happened to it though. Pictures of yours would be good, ugh again unlucky
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
The last image is the worse i think. So, whats the going rate for a HTC One with this damage to the back case? Offers?

Sorry about your phone. the last picture should be censored it looks so bad like you tried to drill through it or something

ichi2k said:
Sorry about your phone. the last picture should be censored it looks so bad like you tried to drill through it or something
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Haha looks awful don't it. I feel like smashing it up.

djayyy said:
The last image is the worse i think. So, whats the going rate for a HTC One with this damage to the back case? Offers?
Click to expand...
Click to collapse
Mine's not as bad as yours, and i just payed £320. My son has mugged me for my pristine one and i have the dinged one for work.
Sent from my HTC One using xda app-developers app

randombirt said:
Mine's not as bad as yours, and i just payed £320. My son has mugged me for my pristine one and i have the dinged one for work.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
You paid £320 for the dinged one?

I am not taking my phone out without buying a case after seeing this.
Sorry for your phone.

You could buy a replacement housing?
http://www.etradesupply.com/htc/android-models/htc-one-m7.html
Edit: Out Of Stock

Dharkan said:
I am taking taking my phone out without buying a case after seeing this.
Sorry for your phone.
Click to expand...
Click to collapse
Just to say the double dip hard case has just turned up today

djayyy said:
You paid £320 for the dinged one?
Click to expand...
Click to collapse
Yep, it'll have a few more dings in a couple of months so for 320 i felt it was a good deal. And i got the multi coloured case thrown in.
Sent from my HTC One using xda app-developers app

I feel sorry for your phone man. Anyway, does the back side of the phone the aluminium part i mean is easy to get scratches? I heard that iphone 5 the back side also using aluminium is easy to get scratches.

I don't think the back of the one will scratch easily. The back was the least damaged from that fall just a tiny nick that was all.
Sent from my HTC One using xda premium

OK gotta be realistic here. Plastic are ugly but definitely it wouldn't cause those huge dents. That's the good side of plastic lol
Sent from my GT-I9300 using Tapatalk 2

tha was early. sorry bout your phone man. that a real pain with unibodies when dropped. i gues that why samsung sticks with the plastic bodies.

Btw, we see the advantage and disadvantage between Iphone 5 and Htc One here.
Iphone 5 gets stratched very easily. HTC One does not.
But on the other hand, they take dropping better than HTC One, both will suffer stratches but HTC One is more fragile that Iphone 5 it seems.

Well based on what I have seen I could easily say that nokia n8 still has the best anodized case to date. That thing is just so hard you can't even scratch it easily even if you hammer it with a knife.

Riyal said:
Well based on what I have seen I could easily say that nokia n8 still has the best anodized case to date. That thing is just so hard you can't even scratch it easily even if you hammer it with a knife.
Click to expand...
Click to collapse
Its a Nokia what do you expect?
Sent from my HTC One X using Tapatalk 2

Sorry for your drop test, maybe pics useful to case manufacturers,
I was risking going without case before but not any more.
Just got to find a case I'm happy with, the official flip case has not had good reviews.

Screen

Is it just me or is this screen poor build I was at work this morning phone was in pocket lean into conveyer belt to get a box and pull phone out to check time and screen is all cracked smh not even gonna try n fix it yet! Sorry just needed to get that off my chest..
Sent from my Nexus 5 using XDA Premium 4 mobile app

And how is that "this phones" fault? If you lean on something metal, no matter the phone, the screen will crack. Next time put it in your pocket with the screen facing your leg. Not outwards
sent from my HAMMERHEAD neXus

mayhem1983 said:
Is it just me or is this screen poor build I was at work this morning phone was in pocket lean into conveyer belt to get a box and pull phone out to check time and screen is all cracked smh not even gonna try n fix it yet! Sorry just needed to get that off my chest..
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The screen uses Gorilla glass, the same as pretty much every phone released recently. If you broke it, then I'm sorry to say it, but you must have done something silly. Sorry to hear it though.

CRIME INC. said:
And how is that "this phones" fault? If you lean on something metal, no matter the phone, the screen will crack. Next time put it in your pocket with the screen facing your leg. Not outwards
sent from my HAMMERHEAD neXus
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Click to collapse
Dude relax just saying phone glass quality sucks and phone is always in my pocket with screen facing leg so stop making assumptions.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Dan1909 said:
The screen uses Gorilla glass, the same as pretty much every phone released recently. If you broke it, then I'm sorry to say it, but you must have done something silly. Sorry to hear it though.
Click to expand...
Click to collapse
No one did anything silly smh.. Heard other people with the same phone saying glass quality suck also screen shatter from a light fall and so on lol love how you guys take things to the heart around mod close thread lol
Sent from my Nexus 5 using XDA Premium 4 mobile app

mayhem1983 said:
No one did anything silly smh.. Heard other people with the same phone saying glass quality suck also screen shatter from a light fall and so on lol love how you guys take things to the heart around mod close thread lol
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Click to collapse
Hardly. All I said was that it uses the same glass as pretty much every other recent phone. So if you have an issue with the quality, then that issue is with the gorilla glass, rather than the phone.
And of course some phones will shatter from small falls, that's fairly obvious.
Merry christmas!

It must be because English is not my native language but I don't understand this thread at all. "phone was in pocket lean into conveyer belt to get a box". What?

Hero Of Time said:
It must be because English is not my native language but I don't understand this thread at all. "phone was in pocket lean into conveyer belt to get a box". What?
Click to expand...
Click to collapse
I interpreted it as him attempting to say that he wanted to get hold of a box that was on a conveyor belt, so he lent across to reach it. It seems that when leaning over, he pushed too much of his weight on the phone, which would have been caught on the edge of the conveyor belt.

Dan1909 said:
I interpreted it as him attempting to say that he wanted to get hold of a box that was on a conveyor belt, so he lent across to reach it. It seems that when leaning over, he pushed too much of his weight on the phone, which would have been caught on the edge of the conveyor belt.
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Click to collapse
Exactly.
Sent from my Nexus 5 using XDA Premium 4 mobile app

At this point in the game, pretty much every smartphone has a screen with essentially the exact same degree of durability. They're all using Gorilla glass or some equivalent. If your screen cracks, it's because of what happened to the phone. I guarantee you that any other phone would have broken in the exact same way under your circumstances.
It'll be interesting to see how sapphire screens hold up when those are mainstream in a few years.

Chalk me up as another that don't know how they cracked their screen. Mine has 1 small crack at the upper left corner and a medium one at the lower right corner, fortunately neither cross over the screen or where I'd touch. First time I've cracked a screen and don't know how it occurred thought it was just a long hair that got caught in the case at first.

I know the OP isn't the first here to have this problem. There was a few threads where people just put the phone in their pocket and pulled it out later and it was cracked. They couldn't remember anything specific that would have broken it. Also if I'm not mistaken doesn't gorilla glass just stand up better to scratches? From what I understood, it's not stronger than normal when it comes to cracks, just scratches. Which I can vouch for. Spent the whole day at work with my phone and keys in the same pocket. No scratches and even more lucky, no cracks!
Sorry to hear about your N5 though That's rough man, I would die a little on the inside.

IIFC gorilla glass is a bit more flexible when it comes to bending so it would resist cracking there a bit more than regular glass.