I hope that I am missing something very obvious ...
I have a Caller Id Problem with my HTC Diamond… And it’s very annoying.
Diamond has two sources for storing contacts.
SIM card and WM Contact list…
---- Default scenario.
/ Caller ID rule: 8 trailing digits for Call ID match
/ Show Sim Contacts: Yes (Note: If you hide the SIM card contacts via registry change the problem remains the same)
----Problem:
/ If the caller information is not stored on the SIM card, you will always have "Unknown caller ID", despite the fact that his info is stored on the device contact list.
So far I couldn’t solve this with the default settings.
Workaround? Its obvious…
You must have all the important numbers stored on the Sim card.
---- My Scenario.
I always used MS Outlook ( now ver 2003 ) as a default contact list.
In my Outlook contact list I have approximately 300 contacts stored with 500 tel. numbers and all the main tables used. (Firs, Last, Company, mob, home, email etc … )
Those contacts were always my default contacts and I never had any problems to use them or sync them with my PPC or any mobile device before.
SIM card contact list is just was always just a “backup contact list” for me.
I did hide the SIM card contacts via reg. change on my diamond because not doing that will result with doubling my contacts and a total mess ( Sim + Outlook ).
Now I can see and dial only from my device (Outlook) contact list and that problem was solved very fast.
The problem remains with the caller ID.
How do I make the Diamond to lookup up for the numbers stored on the device contact list (Outlook list) and ignore the SIM card contacts?
Thanks,
K
I don't have this issue... however the default number of trailing digits to identify an incomming call is 8
Reduce the number of digits with the advanced config tool by schap
I did that tweak first without any positive results for this problem...
Do you have full numbers (country + area code+ 0044123456789 ) in your contact list or just the mob. number.
Anyway, the info that is shown is from your contact list or the SIM card?
Reg,
K
KraFT_mk said:
I did that tweak first without any positive results for this problem...
Do you have full numbers (country + area code+ 0044123456789 ) in your contact list or just the mob. number.
Anyway, the info that is shown is from your contact list or the SIM card?
Reg,
K
Click to expand...
Click to collapse
10 digit calling in my area (no country codes) but I set the Call ID trailing digits to 6.
The likely hood of getting this repeat on two numbers is pretty slim.
This problem is driving me nuts!
TEST Scenario.
Test to check if you have the same problem:
You must have a second active mobile phone near you. (John Smith).
Example:
Store the contact (John Smith) from your second mobile on your HTC Diamond SIM CARD and on your Diamond contact list with full numbers. (Country + area etc)
a* John Smith @ your SIM CARD 0044123456789
b* Smith, John (Company name) @ Your contact list: 0044123456789
1. Dial from your second mobile device to your HTC Diamond and see if the phone call is identified as John Smith. (It should be ok...)
2. Now delete a* from your SIM CARD on your HTC Diamond.
Now, dial from your second mobile device to your HTC Diamond device and see if you have “Unknown number – 0044123456789 “. If not, than your device is OK …..
If yes, than you have the same problem …
****************
PS. My Caller ID rule: 6 trailing digits for Call ID match
I don't seem to have this issue... maybe your looking at a hard reset or a defective device... however it is possible that others are having the same issue as you... anyone?
Finally, I gave up and I did my first hardware reset and restored everything to factory settings.
Immediately after that I changed only the reg. Caller ID rule: from 8 to 7 trailing digits for Call ID match.
HKCU\Control Panel\Phone\CalIidMatch value:7
Then I did a perfect contact Sync via MS Active Synch with my outlook 2003.
AGAIN, I STILL HAVE THE SAME PROBLEM.
At the moment there are absolutely no numbers stored on my SIM card. It’s totally empty.
All my tel numbers in my Outlook contact list are stored completely:
Example:
Smith, John
Mobile tel: 0038970123456
When John Smith dials, I get this “Unknown Caller" 070123456 !
I am getting desperate here and I hate this stupid problem....
Anyone has any ideas?
I do need your help!
Thanks!
KraFT
Is there any way to get the caller number displayed or transmitted as complete code (inluding country+area+local number)...? Maybe this can fix the problem.
UPDATE:
The problem is finally SOLVED... (And probably it's a Full Moon out tonite .... )
After 3 billon visited pages and one billion number combinations, I tried and replaced the first two digits (exit code) "00" with " + " in every tel number on my contact list.
That solved all my problems …
Go and figure what’s the difference and how using the actual exit code instead of a " + " symbol is messing up the caller ID function.
Ah ... What a day...
KraFT
BTW, the Diamond is great so far...
... first I wanted to write that this might be the issue... but then I thought that I wrote it worked before... so I thought I stick with the missing incoming call information first ...
Concrats! Glad you resolved it
Hi!
I have a similar problem. Whenever I dont use country codes, caller id works well showing names but the sms messages dont show any names (only numbers). In reverse, whenever I use country codes with the + sign, names of callers dont show but the sms messages show the names. It seems that I have to choose between calls and sms
Anyone could help?
It didnt work for me, i tried both with 00 and +,,
BestAlways said:
Hi!
I have a similar problem. Whenever I dont use country codes, caller id works well showing names but the sms messages dont show any names (only numbers). In reverse, whenever I use country codes with the + sign, names of callers dont show but the sms messages show the names. It seems that I have to choose between calls and sms
Anyone could help?
Click to expand...
Click to collapse
Has anyone managed to go around this problem? I'm having the similar problem of SMS messages not showing properly if I don't use the "+ area code" with my contacts.
SMS and Caller ID
How can this be such a huge issue when every bog-standard mobile can sort out caller and SMS ID? Is it a problem with Windows Mobile or HTC? I have spent hours trying to sort this on my Diamond 2. I have 5000 contacts and only want the phone to ring for a handful therefore I need caller ID to work AND know who is texting me. I have tried all the various telephone formats and CALLERID reg settings with no consistent results. At the moment I use the long format +353121234567 as the mobile number which - sometimes- ID's texts and the short local format of the number as "assistants" number which allows Caller ID.
BUt I have one important favourite which refuses to ID SMS although if I click on the contact it recognises and names all the SMS's in the thread.
This is absolutely doing my head in and is such a waste of time.
Do all windows mobile or HTC users have to put up with the same?
SOLVED problem with CALLER ID !!!
I have Diamond 2 and synchonized with outlook and it doesn't matter whether country code is present or not, still I had the problem. After all I accidentaly removed all contacts from Diamond 2, BUT I've had a backup from PPCPimBackup (known small utility) a I restored all the contacts (delete and renew all contacts from backup option) and voila, now the CALLED ID is correct! It's now working!
Pls try it...
Hi all,
I bought the Touch Diamond2, and have noticed this really annoying problem.
I have a list of contacts (that their names were modified in Outlook 2007, and then transferred to my phone), that whenever they call I can see their number but not the name associated to them (above the number it displays: "(unknown number)"). If I choose to add the number to their name (which is already there - it just asks me to update it), then their name appears if they call. After I add it, it seems like the same exact number - no change at all.
Another thing is, if I enter a number manually that is already stored in my contacts, it doesn't show the name of this contact. If I select the number from my contact page, it does show the name and picture as it should.
Am I the only one experiencing this? Is there a setting in the device i'm missing?
Please help,
Thanks
Hello!
I also have the same problem, because of the indicative of the country, already send an email for the HTC, to try to decide the problem. I am waiting a reply of them.
have a look:
http://forum.xda-developers.com/showthread.php?t=515136
regards
In my contacts list, I can see just the names.
Until now, I couldn`t find any option to show phone numbers under contact names in the contacts list.
But! Yesterday I updated phone software to v10c from v10b. After I updated, I openend contacts list and
saw phone numbers under contact names in the list. But when I opened contacts again numbers was disseapeared. I don`t think it was a dream
I am sure I saw it. Can someone tell me what is going on with my phone? Is there anyway to show phone numbers under contact names in the contact list? Thanks.
Update: I can see the phone numbers under names when I open contacts from sms messaging. But when I open contacts from Home, I can`t see the phone numbers under names on the list! Weird!
I just got my Razr i and I have a problem with contact names not showing in recent calls list.
When the Dialer displays the recent calls list, I see only numbers, no contact names, but when I am actually calling (typing a number) I do get the contact name.
All my contacts are from Google Contacts.
I tried installing Dialer One app and it acts the same.
Any ideas?
Thanks,
Avner.
Edit: Same thing happens in the SMS app; I see the contact number, not the contact name associated with it.
Hi there, does this problem was solved?
cyberavner said:
I just got my Razr i and I have a problem with contact names not showing in recent calls list.
Click to expand...
Click to collapse
Hi, is it really ALL contact names that show as numbers or just a couple? I had the issue with my girlfriends number for some reason it wouldn't show the name..
I read on another forum to just delete it and re-add it in the absolute same way as before.. and voila, worked.
Maybe try one number first, and see if that helps... if so, you may have a weird formatting in your contacts numbers...
good luck, Stefan
Hi, im using HTC One and i was having contacts on google, and after a hard reset i was login and i people are my contact all of them, but when someone from contact list call me, phone not recognize their name only number is shown, how to fix that?