Database Develop

Hardware or software?

My one rebooted and lost all data and cell service about 3 weeks ago. Theres no MIN# or phone number shown and I have tried multiple backups, ROMs, and data settings. I brought it to sprint and they were useless. I have WiFi and I got 4g for a brief second in Idaho Springs, CO. Is this a hardware issue or software issue? I tried an RUU once, but messed up and deleted everything but the bootloader from my phone. I am cautious to try it again as I am on 1.31.651.2. Is there any way to tell if this is a software issue or if the antenna itself is broken?
Thanks

mgolland45 said:
My one rebooted and lost all data and cell service about 3 weeks ago. Theres no MIN# or phone number shown and I have tried multiple backups, ROMs, and data settings. I brought it to sprint and they were useless. I have WiFi and I got 4g for a brief second in Idaho Springs, CO. Is this a hardware issue or software issue? I tried an RUU once, but messed up and deleted everything but the bootloader from my phone. I am cautious to try it again as I am on 1.31.651.2. Is there any way to tell if this is a software issue or if the antenna itself is broken?
Thanks
Click to expand...
Click to collapse
If you are on a ROM that will support it try to dial ##72786# and then tap menu in the top right corner, then reset. This should force your phone to reactivate. Hope this helps!

I'm having the exact same problem with the exact same Sprint experience. As far as I can tell, the radio is borked somehow and it will not allow the MSID to commit. I believe it has something to do with the NV setting, but I am not sure where to access subscription settings in a CM based ROM following this thread.
http://forum.xda-developers.com/showthread.php?t=2447361

thisguy81 said:
If you are on a ROM that will support it try to dial ##72786# and then tap menu in the top right corner, then reset. This should force your phone to reactivate. Hope this helps!
Click to expand...
Click to collapse
jamesissocool said:
I'm having the exact same problem with the exact same Sprint experience. As far as I can tell, the radio is borked somehow and it will not allow the MSID to commit. I believe it has something to do with the NV setting, but I am not sure where to access subscription settings in a CM based ROM following this thread.
http://forum.xda-developers.com/showthread.php?t=2447361
Click to expand...
Click to collapse
Trying a CM Rom now, I alread tried ##72786# a few times no luck.

jamesissocool said:
I'm having the exact same problem with the exact same Sprint experience. As far as I can tell, the radio is borked somehow and it will not allow the MSID to commit. I believe it has something to do with the NV setting, but I am not sure where to access subscription settings in a CM based ROM following this thread.
http://forum.xda-developers.com/showthread.php?t=2447361
Click to expand...
Click to collapse
It worked! my phone is showing service and 3g, but i think I need to reactivate my phone ( i get a message saying i can't call the number i dialed when I make calls). Can I do that from a CM based rom or do I need to reflash a sense rom?

mgolland45 said:
It worked! my phone is showing service and 3g, but i think I need to reactivate my phone ( i get a message saying i can't call the number i dialed when I make calls). Can I do that from a CM based rom or do I need to reflash a sense rom?
Click to expand...
Click to collapse
I backed up my CM Rom and flashed a stock rooted Rom for activation. It activated itself on stock. Glad you are back up and running.

Dangers Of Messing With Your Phone

Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.

Kdenery said:
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Click to expand...
Click to collapse
Have you tried simply running the latest RUU and reverting it back to stock?
**edit** http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint

Kraizk said:
Have you tried simply running the latest RUU and reverting it back to stock?
**edit** http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint
Click to expand...
Click to collapse
Yes, twice

This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.

jamesissocool said:
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
Click to expand...
Click to collapse
I'm going to try this now thanks

jamesissocool said:
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
Click to expand...
Click to collapse
Okay so i just flashed a CM 11 build. and Holy S*** I have ******* service! I cant make calls, it says it's not authorized. And i don't see the option you were talking about, in mobile network, i see , Data Enables, Data Roaming, Preferred Network type, System select, (then grayed out) Access Point Names and Network operators, (then not grayed out) carrier settings. When i click carrier settings it says "Unfortunately, the process com.android.phone has stopped. and it takes me back a screen.
where do i go from here?

Kdenery said:
Okay so i just flashed a CM 11 build. and Holy S*** I have ******* service! I cant make calls, it says it's not authorized. And i don't see the option you were talking about, in mobile network, i see , Data Enables, Data Roaming, Preferred Network type, System select, (then grayed out) Access Point Names and Network operators, (then not grayed out) carrier settings. When i click carrier settings it says "Unfortunately, the process com.android.phone has stopped. and it takes me back a screen.
where do i go from here?
Click to expand...
Click to collapse
Try flashing a CM10 ROM. I've always seen the option there. The kitkat ROMs I have used do not have the option except for the Nocs GE.

Kdenery said:
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Click to expand...
Click to collapse
The only way something like this happens is one of two things.....
1. Ur a noob
2. Your a dev and your testing ril on your rom
The only way to fix this which is a cleared meid of some sort......flashing cm10.1 is the only way and aquiring service by switching to nv....once there everything is fixed just flash/restore back to your rom.
Sent from my HTCONE using Tapatalk

-TheEdge- said:
The only way something like this happens is one of two things.....
1. Ur a noob
2. Your a dev and your testing ril on your rom
The only way to fix this which is a cleared meid of some sort......flashing cm10.1 is the only way and aquiring service by switching to nv....once there everything is fixed just flash/restore back to your rom.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
i'd kinda like to argue a point here as this just happened to me. i am certainly not new to flashing, starting back with the mogul and having almost every sprint smart phone since then unlocked (windows) or rooted (webos and android).
Using TWRP and previously running ecliptic 4.3 i wiped caches, system and data then installed the 4.4.2 from team d3rp and voila... no service no meid no nothing.... yes i have the latest radio on my phone.
i guess my point in this is that there's a number 3 that you didn't mention.
3. sh!t happens and it's not n00b related.
for anyone else that has this issue... flashing CM 10.1 worked for me. i didn't even have to set up anything, it just picked up signal. so i rebooted, wiped and nandroided back to 4.3 and all is well.

Did you flash a rom that was meant for another carrier?
Sent from my SM-N900P using XDA Premium 4 mobile app

Robert542 said:
Did you flash a rom that was meant for another carrier?
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I didn't... it was SuperOneK. i'm certainly not blaming the rom though. especially not when others are flashing it fine. the ONLY thing i can think of possibly happening is a bad download. I was in a rush and didn't check the md5.

I had a similar problem when flashing miui. Nothing worked. Even went back to a sense backup and nothing worked.
Commit failed as well.
Here's what I did to make it work again.
Flashed cm10. Change the network settings for CDMA. (Boom it SAID I had service..but didn't).
Rebooted a few times (probably not necessary).
Flashed a sense 4.3 ROM that was close to stock.
Update msl and all that. Commit.
For me..changed LTE/CDMA to just CDMA (no 4g in wv).
Boom it worked again. Hope this helps!
Sent from my HTCONE using xda app-developers app

Any info on Checking Band priority? EPST?

As some of you may have read, my phone is somewhat hosed.
I have a new one on the way (which might be a refurb). But I have nothing to lose playing with this one.
I highly suspect, one or more of the bands are disabled.
If you google around you see lots of folks fiddling around with Band Priorities and/or Enabling. Especially with "TirBand" phones (which this is). (Nexus 5 and HTC One, HTC One Max).
Most of the time people access this through EPST using ##4636# but my phone does not respond to this.
But the Galaxy S5 and HTC One (M8). Are in new Territory with Spark and even more bands I believe. So their might be new Menus for these phones and that info has not been leaked out yet.
Currently if I'm in a formally strong 4G area I get great 3G (no 4G at all). Yes 4G is enabled.
If I'm in Moderate to Weak 3G area. I get 1x or nothing. It really feels like a Band got shut off.
I'm not sure what caused it.
I was running Corporate PRL (56018). That seemed to not be causing any harm. Ran it for a few weeks.
Ran Barebones 1.0 (on stock firmware) and that ran fine too. After that it was down hill.
My only issue was Roaming Guard was on and Locked out. Which others have reported is a long standing issue (was a problem on M7 too).
All I needed to do was do a Full Wipe and enable it before it gets locked again. Not everyone has this locking issue, but MANY do.
I updated to OTA firmware. Not sure of status here because I had WIFI on normally.
Then I decided to run BadBoys Harman. Without firmware. Again not sure of status here as WIFI was on.
Somewhere I believe I did an Update Profile. I suspect at that point I was hosed.
It was when I put BadBoys on that I noticed an issue because he shows when you are on 1x.
Not sure if I started to see 1x that was before or after update profile.
I don't know if it's combination of having been on the corporate PRL when I did the update Profile or what.
I always try to do update Profile over mobile network.
I was not clear what the problem exactly was until I "Fully" upgraded (Harman with Harman firmware).
Just to be clear, I'm not blaming anyone but me. And there may be nothing wrong with anything out there than more or my phone. I just don't know.
I highly suspect it's something trivial that got turned off or the phone so happened to lose a band or antenna.
But I suspect it's some combination of SuperCID, Corporate PRL, new OTA Firmware or Harman Firmware along with Update Profile hosed me.
I do have new phone on the way. But I sure would like to know what happened.
I didn't do anything "out of bounds" from this forum. I simply may have done things in a different order or something.
I am S-OFF and running TWRP 2.7.0.2
I have reactivated, wiped the gazoo out of it. Ran Harmon RUU. etc.
I sure wish there was an RUU for the Shipped Config. Or even for the OTA version.
Seems a coincidence the phone "Broke" just when I started Flashing Firmware and Updating Profile.
I know I was good on Stock Rooted, S-OFF, Corporate PRL. Because I'd even see 4G at my house occasionally which is a reach. Now I'm lucky to get 1x at my house.
I will tell you this, I'm staying on Stock Firmware and Stock PRL when the new phone arrives until more is learned.
I will try to compare phones as best I can.
Which is another reason I sure would like to see the Band configuration on this phone so I can compare it to the new phone.
Thanks for any tips.

I think you were trying to do *#*#4636#*#* to access the Menu. The EPST command would be ##3282#.

I'd be interested in your comparison. I think I may have a hosed phone as well. I have it on cdma only and I'm constantly losing data, dropping calls, and missing calls in places I didn't before. The only roms I have flashed are Captain's 1.54.651.8, and my BareBones rom.

Captain_Throwback said:
I think you were trying to do *#*#4636#*#* to access the Menu. The EPST command would be ##3282#.
Click to expand...
Click to collapse
Thanks when I saw people posting *#*#4636#*#* I stupidly assumed they were trying to get past some HTML issue with ##. *#*#4636#*#* works !!
Turns out when you use the Google Play app called "Advanced Signal Status" when you click "Advanced" it brings up the same Menu as *#*#4636#*#*.
I didn't realize it was bringing up something built into the phone.
Any way,
It looks like on HTC Max it was *#*#3282#*#* which does not exist on HTC One (M8). You have to use ##3282# but that does not offer the same Band settings that HTC Max has with *#*#3282#*#*.

Just a quick reminder that Questions go in the Q&A section.

metalfan78 said:
I'd be interested in your comparison. I think I may have a hosed phone as well. I have it on cdma only and I'm constantly losing data, dropping calls, and missing calls in places I didn't before. The only roms I have flashed are Captain's 1.54.651.8, and my BareBones rom.
Click to expand...
Click to collapse
When and how often have you:
Updated Profile?
Changed Firmware?
Changed from factory PRL?
I think my problems may have started after I flashed Captains Firmware for OTA (which I got the link from you ROM thread).
I'm not saying it was, but it was around that time. It may have been something to do with PRL's but those are usually harmless and very revertible.
I'm 99% sure I was ok on your ROM with Stock Firmware. Except for Roaming Guard on and locked out. Not sure if that is an early symptom of problems though.
Some things in firmware (on past phones) are not revertible (ever !!!)
Your symptoms sound a lot like mine. I only get good 3G in locations where I used to get good 4G. And I get no 4G at all now.
My phone generally works but many calls go to voice mail or get dropped. Or end up being one way (one of us can't hear the other).
I think it's one of these:
Band issue (disabled or low priority)
Some sort of ID issue that got lost (like a lost security Key)
Some of Power Saver issue (i.e. Extreme Power Save kicking in when it shouldn't)
The reason I mention power is it does this.
WIFI On
Running "Advanced Signal Status"
All looks ok.
Shut off WIFI and things go nuts.
EVDO (data) RSSI Signal: drops to -120db (0%)
Then network type switches to 1xRTT from eHRPD.
It's like the extreme power saver is on. Which, guess what, OTA firmware was supposed to enable !!!
I have tried disabling it in settings. But I think something is haywire.

This is what extreme power save does. And came with the OTA update.
QUOTE: Basically it shuts down all connections but still allows phone calls and texts to come through. You can manually refresh e-mail if you want — but only in HTC's e-mail app. Your smartphone essentially is turned into a dumb phone. And to make sure you don't cheat and try to actually make it do things, the M8 gets a new home EXTREME home screen, with shortcuts to the Phone, Messages, Mail, Calendar and Calculator apps. To exit EXTREME mode, you'll need to hit the dedicated "Exit" button.
HTC says that with only 5 percent battery remaining, you can eke out 15 hours in this EXTREME mode. On a full battery? It'll last something like a dozen days. We'd consider this to be more of an emergency mode than EXTREME, however. END QUOTE
It sure feels like this is what my phone is doing. I think it's stuck on Extreme Power Save mode (in the RADIO only).

I flashed the firmware twice, updated prl many times, never changed prl. Sounds like same symptoms.

metalfan78 said:
I flashed the firmware twice, updated prl many times, never changed prl. Sounds like same symptoms.
Click to expand...
Click to collapse
I highly suspect it's not PRL. When you say "update prl" I assume you mean from settings -> system update menu.
I suspect firmware. Of which there is nothing available to go back to.
Can you get 4G?

I rarely get 4g, it hasn't been fully implemented where I am. I got it on my gs3 only sometimes. And yea, updated prl through settings
---------- Post added at 08:58 PM ---------- Previous post was at 08:18 PM ----------
I'm definitely going to a Sprint store. I was just on Sprint chat and they confirmed it is not network related but a defective device. Dammit.

This is what extreme power save.came with the OTA update.

HTC/Sprint removed the band priority section from the menus in the Max so it's either hidden deep OR it's not there and Sprint is controlling what band you actually use on their end which is highly possible....
Sent from my 831C using Tapatalk

sgt. slaughter said:
HTC/Sprint removed the band priority section from the menus in the Max so it's either hidden deep OR it's not there and Sprint is controlling what band you actually use on their end which is highly possible....
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
Ahh, thanks for the info. I think that's what is messed up on my phone some how. Some Key or ID so it knows the appropriate ones to pick.

I've been switching back and forth on firmware and flashing mainly between Viper Rom and Bad Boyz H/K Rom without any issues at all. I had one issue where I couldn't get data or roam, I temporarily fixed by flashing some stock files, but since a clean install all has been well. I've updated profile and prl quite a few times without any issues so far.
I don't get lte at home, but it worked great in Indianapolis over last weekend. Just thought I would share the info.
Also s-off and super cid if that helps any.

dazednconfused said:
I've been switching back and forth on firmware and flashing mainly between Viper Rom and Bad Boyz H/K Rom without any issues at all. I had one issue where I couldn't get data or roam, I temporarily fixed by flashing some stock files, but since a clean install all has been well. I've updated profile and prl quite a few times without any issues so far.
I don't get lte at home, but it worked great in Indianapolis over last weekend. Just thought I would share the info.
Also s-off and super cid if that helps any.
Click to expand...
Click to collapse
That's interesting you lost Data / Roam and managed to got it back. Perhaps if I had put the dialer on like you did at that first problem I would have got it back too.
So you are running H/K firmware as well?
I've made it as close to stock as I could including recovery. Went to 4G area (where I can get 3G). Factory Reset (from boot loader), Redid Activation, Updated Profile/PRL etc. All worked (albeit slowly).
But still no 4G and no 3G when in normally 3G only areas.
Then I tried running H/K RUU back to back twice. Still stuck.
I may try RUU one more time, then try reactivate/profile/prl again in the 4G area.
Is there any need to change hboot? I have left what the H/K RUU put on there sometimes and other times used the one posted here that removes the red unlocked text etc.

The only thing I've messed with on hboot was the mask to remove the tampered text and red text on boot screen.
Yeah I was the one that sent you the message about losing mine until I flashed stock phone apk. But you said it didn't work for you though. But after I did a clean install of the Rom I haven't had any more issues luckily. Hopefully your replacement will work a lot better for you. Maybe just got a bad phone hopefully.
Yes I'm back on H/K firmware again. I went back to old firmware when I flashed viper a few days ago.
Sent from my 831C using XDA Premium 4 mobile app

dazednconfused said:
The only thing I've messed with on hboot was the mask to remove the tampered text and red text on boot screen.
Yeah I was the one that sent you the message about losing mine until I flashed stock phone apk. But you said it didn't work for you though. But after I did a clean install of the Rom I haven't had any more issues luckily. Hopefully your replacement will work a lot better for you. Maybe just got a bad phone hopefully.
Yes I'm back on H/K firmware again. I went back to old firmware when I flashed viper a few days ago.
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Maybe I need a round of Viper to fix it

[Q] Radio issues following ROM update

Hey, thanks for clicking my post. TL;DR Since updating from ARHD 40.3 to Viper One 6.2.0, my radio has been having major intermittent issues. I have a HTC One m7_ul unlocked outright from Optus here in Australia. It is as of right now running the latest firmware linked to by the Viper One/ARHD threads, the latest TWRP, is S-OFF and superCID, running Viper One 6.2.0.
Symptoms:
1) No signal most of the time.
2) Signal appears to return during periods of movement (e.g. driving).
3) Even at full signal, there is no mobile connection (no data, no text/calling).
4) Once every few hours, when it has signal, it will gain mobile connection for a short period of time, after which it will cut out again - repeat to 1).
Here's a short story about how this came to be:
For many many months now it has been running just fine on stock firmware, rooted with S-ON running ARHD 40.3 (since that version came out).
About a fortnight ago I started noticing issues with my contacts application. Something to do with 501 contact link suggestions and certain contacts having hundreds of Facebook profile entries. This would cause issues in the People app (people just wouldn't load) and the SMS app (message histories wouldn't load, including new texts).
After some troubleshooting attempts, I resolved to reinstall a ROM. I opted to install the latest Viper One (6.2.0) successfully. It resolved my issues. However, it introduced a new one. The next morning I woke up to 4 texts from my service provider informing me I'd missed calls. I had no notifications as such, so the calls never reached my phone. I put it down to tower signal flex in my area. I left and as I walked out the door I noticed I had no signal (no bars, x above the icon in statusbar). Driving around seemed to fix the issue though, it got back up to normal values quickly enough.
However, even though I had plenty of signal and mobile data was ostensibly turned on, I couldn't get internet. I tried sending a text to myself but it failed send. Calls out simply waited on signal and then timed out. Every single other function of the device is 100% AOK (wifi, bluetooth, nfc, etc). The entire ROM is fully functional, can't find any other issues with stability or otherwise.
I put up with it for the day and get home and start troubleshooting. Here's what I tried so far, in order:
1) Change from Viper One to latest ARHD (71.1). Installed with no issues. Booted phone, no dice - no signal.
2) Checked SIM by moving to old iPhone 4 - full signal, radios work. It's not a service issue.
3) Revert to last known working ROM - ARHD (40.3). Installed with no issues. Booted phone, no dice - no signal.
4) Research research research. Think it might be a problem with firmware perhaps. Tried revone, failed because I'm not on 4.2.
5) Flash MaximusHD (11.0.0) in order to make use of revone for S-OFF/superCID. Flashed latest firmware linked in Viper One/ARHD threads.
6) Reboot phone. Still no dice with latest firmware on MaximusHD (11.0.0).
7) Retry with latest ARHD. No dice.
8) Retry with latest Viper One. No dice.
In every single instance, all the ROMs are fully functional except for mobile signal - wifi, bluetooth, nfc, etc. radios function perfectly. No issues with ADB or fastboot during any step of these processes. All my device info shows what I expect to see. I've searched as much as I can, to no avail. I turn to first-time posting here as a last resort to maybe find out what the issue is.
I am slowly reaching the thought that the hardware itself might be the issue. I'd appreciate any insight into what could be causing this - be it software or hardware - as well as if there is any way to test or diagnose the radio physically. Even just a confirmation ("Yep, sounds like your radio's FUBAR"). In the meantime, I'll be using aforementioned iPhone 4 (ugh).
Thanks for reading.

Have you attempted to flash a different radio baseband?
Look up the radio version used in ARHD 41. If you find it, search for the radio within the forums and flash it. You can still keep the most current version of your preferred ROM. Search the threads for how to flash a radio baseband, there are plenty of them.

digitalism said:
Have you attempted to flash a different radio baseband?
Look up the radio version used in ARHD 41. If you find it, search for the radio within the forums and flash it. You can still keep the most current version of your preferred ROM. Search the threads for how to flash a radio baseband, there are plenty of them.
Click to expand...
Click to collapse
I found a forum for HTC One radios here, it's in the AT&T section but apparently work on all HTC Ones. I was unable to find out which radio ARHD 41 used, my understanding is that custom ROMs don't usually come with a radio baseband of their own and they don't appear to list any on their thread that I could see. I would inquire but I think there's an issue with new users posting in development sections. Do you think it's worth trying to look further into what radio was used, or should I start flashing radios from the aforementioned list? There's a couple that stand out as possible candidates (the earliest version, the newest version, etc) but I'm not sure I want to just start going crazy on that list until something works. Or do I?
edit: To clarify, and they say explicitly in the ARHD post FAQ, they do not include radio/hboot/firmware in their ROM. So I must assume that I was simply on the stock radio the device shipped with.
edit 2: Confirmed my current baseband matches one of the ones indicated as installed from firmware package. I'm not sure what it was before I updated to Viper One or even while I was using Viper One.

Flashed the earliest radio baseband available from the aforementioned thread. Put the SIM back in, signal achieved, able to send texts/make calls/USSD codes. I was unable to get it to transfer mobile data, however.
Can't believe I didn't think about radio baseband. Didn't even know that was a thing. I just thought it was part of the firmware package. There you go I guess. Thanks again for the tip.

Whitestrake said:
Thanks again for the tip.
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Click to collapse
No problem, just remember that if you're having issues with certain partitions on the device, each partition is technically flashable if you are S-Off and SuperCID.

digitalism said:
No problem, just remember that if you're having issues with certain partitions on the device, each partition is technically flashable if you are S-Off and SuperCID.
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Click to collapse
I've tried just about every radio in that forum. They all seemed to have the same issue for me - at first it seems to have no signal, then it gets normal signal, receives/sends any buffered texts, and then fails to work after that for any purpose regardless of signal. I think I'm back at square one; I don't suppose there are any other simple things to try?

Whitestrake said:
I've tried just about every radio in that forum. They all seemed to have the same issue for me - at first it seems to have no signal, then it gets normal signal, receives/sends any buffered texts, and then fails to work after that for any purpose regardless of signal. I think I'm back at square one; I don't suppose there are any other simple things to try?
Click to expand...
Click to collapse
If you are having issues still, the other alternative is to flash a different firmware version than what the ROM provides. Firmware and radios tend to "talk" to each other in certain ways, so maybe your firmware isn't using your radio the way you need it to. Also, make sure you are installing firmware particular to your device. For instance, do not install firmware originally meant for an AT&T phone if you use Verizon or another carrier. They tend to write the code particular to these things. I would do some research through the forums and see if you can find a good combination in your area that people have tried. Maybe even a Google search will help out if the forums seem daunting to dig through.
And don't forget, the iPhone has a Quad-Band receiver that's capable of receiving cellular signals much clearer. The HTC One, in my opinion, does not match hardware compared to the iPhone. The iPhone will always technically be superior, no matter what opinions people hold to both.

First, thanks again for your patience and assistance.
digitalism said:
Also, make sure you are installing firmware particular to your device. For instance, do not install firmware originally meant for an AT&T phone if you use Verizon or another carrier.
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Click to collapse
I was not aware of this restriction. I suspect I may have flashed firmware for a different region. I isolated the Optus firmware RUU numbers and got a firmware package matching, and the android-info.txt matches the device original CID and modelnum. I'll try it soon.
I'm still having trouble understanding, though, how it could have failed in the first place. My phone was S-ON when the radio stopped working; surely changes to firmware/radio couldn't have occurred anyway? None of the ROMs I've touched have firmware or radio included as far as I could tell.

Flashed the firmware appropriate to my region (4.20.980.1). Came with radio. Rebooted, put in SIM, no signal for 5 minutes. When I get signal, texts don't send and calling times out, USSD codes give connection problem errors. Same as before. How likely is it the actual hardware could be damaged? I did drop it on concrete, on the front of the device at the top, around the time this started happening - very shortly before I flashed Viper One to fix the contacts issue. There was no visible damage.

Whitestrake said:
Flashed the firmware appropriate to my region (4.20.980.1). Came with radio. Rebooted, put in SIM, no signal for 5 minutes. When I get signal, texts don't send and calling times out, USSD codes give connection problem errors. Same as before. How likely is it the actual hardware could be damaged? I did drop it on concrete, on the front of the device at the top, around the time this started happening - very shortly before I flashed Viper One to fix the contacts issue. There was no visible damage.
Click to expand...
Click to collapse
Quick question:
Are you installing your firmware and software without the SIM card in? If so, I would leave the SIM card in and have all the software installed during the process. Damage to the phone should not cause problems for connecting to the cellular network. Have you tried leaving the house, going outside, or getting into a different area to try your signal? Maybe your house is a deadzone and the phone is having a hard time picking it up. My room gets like this since I live in Florida where houses are built with cinder blocks to prevent hurricane damage. It really messes with my signal.

digitalism said:
Quick question:
Are you installing your firmware and software without the SIM card in? If so, I would leave the SIM card in and have all the software installed during the process. Damage to the phone should not cause problems for connecting to the cellular network. Have you tried leaving the house, going outside, or getting into a different area to try your signal? Maybe your house is a deadzone and the phone is having a hard time picking it up. My room gets like this since I live in Florida where houses are built with cinder blocks to prevent hurricane damage. It really messes with my signal.
Click to expand...
Click to collapse
Good ideas, but unfortunately not - every firmware and radio package I've flashed, I've done once with the SIM, once without, thinking along a similar line.
I'm in a known good cell location - coverage in my area is fantastic with my provider (Telstra, usually get 5 bar signal on 3G - I do not get LTE on my plan). I test in multiple places - next to my PC, outside the house, down the street, etc. The behaviour I've noticed is that I have no signal regardless of where I go, for about 5 minutes after booting the phone, after which it gets signal, sends/receives any buffered texts, and then fails to communicate successfully after that (i.e., I get the test text I sent myself, then I resend another test, and it fails to send). The iPhone 4 I've been moving my SIM to has been receiving full signal (as expected) at every place I've been testing the HTC One.

Hmm...
You might have to go into your APN settings to change some things in order to get it to work properly. Go to your Settings, then Mobile Data, then Access Point Names. From this menu click the current APN saved with the phone. After that, it will have you insert some information. Check this website for the specific APN information for your carrier. Make sure it's for your carrier as there is a large list of different ones on there.
http://ausdroid.net/apns/
Other than that, I honestly couldn't tell you what your issue is.

digitalism said:
Other than that, I honestly couldn't tell you what your issue is.
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Click to collapse
Tried the APN thing. There was indeed a few things different from the listed settings, but honestly, they were pre-populated with a bunch of Telstra data beforehand when the SIM was in. I made the changes and noticed no difference.
Thanks again for your help. As a last step I will return it fully to stock. After that I suspect my only recourse would be taking it back to Optus and asking if they'll quote me to fix it.

Unfortunately it does seem to be hardware issue from the history of what you have tried and posted.
Use nkk71's guide listed in my signature to go back to stock for warranty but substitute your local RUU/nandroid/etc.

SaHiLzZ said:
Unfortunately it does seem to be hardware issue from the history of what you have tried and posted.
Use nkk71's guide listed in my signature to go back to stock for warranty but substitute your local RUU/nandroid/etc.
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Click to collapse
Thanks for the link, that's actually one HTC One return-to-stock guide I haven't seen yet and it looks very concise. Cheers.

Whitestrake said:
Tried the APN thing. There was indeed a few things different from the listed settings, but honestly, they were pre-populated with a bunch of Telstra data beforehand when the SIM was in. I made the changes and noticed no difference.
Thanks again for your help. As a last step I will return it fully to stock. After that I suspect my only recourse would be taking it back to Optus and asking if they'll quote me to fix it.
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Sorry about that, I know having a custom ROM is a lot of fun, but there can definitely be some cons along with it.
Good luck with your phone!

Lose all service after making or receiving a call

So pretty simple I have a nexus 6 and it was originally from t mobile. It worked fine then it started saying emergency calls only it seems occur immediately after trying to make a call. Texts don't affect it but as soon as I receive a call or make one all service is lost. I'm using straight talk tmo sim and it has happened on pure nexus, 6 ROM and cr droid also du.. Straight talk shows I'm connected and only thing that fixes it is luck and wipes with reflashing a ROM. I assume its something on my device that doesn't get wiped but I'm not sure. Any tips or advice would be appreciated.

Ry4n83 said:
So pretty simple I have a nexus 6 and it was originally from t mobile. It worked fine then it started saying emergency calls only it seems occur immediately after trying to make a call. Texts don't affect it but as soon as I receive a call or make one all service is lost. I'm using straight talk tmo sim and it has happened on pure nexus, 6 ROM and cr droid also du.. Straight talk shows I'm connected and only thing that fixes it is luck and wipes with reflashing a ROM. I assume its something on my device that doesn't get wiped but I'm not sure. Any tips or advice would be appreciated.
Click to expand...
Click to collapse
Does it happen on stock?
How old is the device?
Do you have the simcard ejection tool? Have you tried reseating the simcard?
What radio are you running?

I've had it
rignfool said:
Does it happen on stock?
How old is the device?
Do you have the simcard ejection tool? Have you tried reseating the simcard?
What radio are you running?
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Click to collapse
I've had it two years. It was from T-Mobile site and yes and I believe its 44r I updated it back when I jumped to nougat. It does it on stock as well. I reflashed stock and it fixed it and then flashed a new ROM and it worked until I received a call. I played around a bit got it back and as soon as I called my voicemail and hung up I lost all service. I can't get it back again so I'm not sure what fixes it but I can say 100% a phone call in or out is what kills it.

Ry4n83 said:
I've had it two years. It was from T-Mobile site and yes and I believe its 44r I updated it back when I jumped to nougat. It does it on stock as well. I reflashed stock and it fixed it and then flashed a new ROM and it worked until I received a call. I played around a bit got it back and as soon as I called my voicemail and hung up I lost all service. I can't get it back again so I'm not sure what fixes it but I can say 100% a phone call in or out is what kills it.
Click to expand...
Click to collapse
In the development section there is a thread about radios...
Grab the baseband cache eraser... Or reflash your radio... I bet you have junk causing your issue in there...
And format your cache partition for poop and giggles when you do the radio thing

rignfool said:
In the development section there is a thread about radios...
Grab the baseband cache eraser... Or reflash your radio... I bet you have junk causing your issue in there...
And format your cache partition for poop and giggles when you do the radio thing
Click to expand...
Click to collapse
Just tried to no avail. If you have another theory maybe how straight talk switches from 4g to 2g or 3g for voice differently maybe its a build prop or some conflict. Otherwise I will just request a new sim maybe its an issue on there end.

Just wanted to update in case others struggle, I had a pack of 3 straight talk sims so I went online and transfered the number and service to my att sim and it fixed the problem either it was a sim issue or straight talk tmo problem or flashing a ROM or weekly jacks up something but either way I'd like to know because the Verizon sim never worked right it was the first one I tried hoping for more coverage in dead tmo spots. I will keep a look out in case someone has experienced this or has another idea. For now its working well with att sim

I didn't realize you had made a separate thread about this, as you mentioned your issues in the Pure Nexus thread. But now that I saw this thread I can utter those four immortal words no one likes to hear.
"I told you so."
In all seriousness, it's good to know that you got the issue resolved.