Some serius help needed. Bootloop, stuck, bootloader not working etc.. - One (M7) Q&A, Help & Troubleshooting

Hi. To start with I bought a phone from a friend which I knew was faulty but decided to take my chances and try to fix it. He claims he did nothing to the phone but don't know for sure. Phone is in constant bootloop, Goes until splash screen and reboots. Worst yet to come - even bootloader menu restarts on constant basis when i try to get into it. Meaning it goes into bootloader but restarts in few seconds before i can get to factory reset. Computer is not picking up this device but i also don't have any drivers installed but don't even know how to install them with a phone in this state. Is there anything i can do about it? Been with Samsung for the past few years and here is everything completely different so don't know much about adb but am a quick learner and can follow any steps! I can provide picture of bootloader if it would be any helpful.

michal_alton said:
Hi. To start with I bought a phone from a friend which I knew was faulty but decided to take my chances and try to fix it. He claims he did nothing to the phone but don't know for sure. Phone is in constant bootloop, Goes until splash screen and reboots. Worst yet to come - even bootloader menu restarts on constant basis when i try to get into it. Meaning it goes into bootloader but restarts in few seconds before i can get to factory reset. Computer is not picking up this device but i also don't have any drivers installed but don't even know how to install them with a phone in this state. Is there anything i can do about it? Been with Samsung for the past few years and here is everything completely different so don't know much about adb but am a quick learner and can follow any steps! I can provide picture of bootloader if it would be any helpful.
Click to expand...
Click to collapse
Send a picture of the bootloader while I find the drivers you need

Seems like battery is completely dead as it only reboots when there is power supply connected, but then it won't turn off (any charging light don't come on, not sure if it should though). Just now i've seen a vodafone logo for a very short second when I connected to pc from charger. But phone rebooted again just after.
HTC_Phone said:
Send a picture of the bootloader while I find the drivers you need
Click to expand...
Click to collapse
edit. downloaded drivers (4.8) but that didn't change anything and windows still doesn't pick up device.
After connecting my one to computer for past 3 hours its started more frequently boot and showing Vodafone menu but still restarts shortly after. Vodafone logo shows on and lights on soft buttons starts flashing like 3 times and than it keeps rebooting. Does it mean anything?

michal_alton said:
Seems like battery is completely dead as it only reboots when there is power supply connected, but then it won't turn off (any charging light don't come on, not sure if it should though).
Click to expand...
Click to collapse
Have you checked this: http://forum.xda-developers.com/showthread.php?t=2481211
michal_alton said:
After connecting my one to computer for past 3 hours its started more frequently boot and showing Vodafone menu but still restarts shortly after. Vodafone logo shows on and lights on soft buttons starts flashing like 3 times and than it keeps rebooting. Does it mean anything?
Click to expand...
Click to collapse
That almost sounds like your POWER button is stuck!! Are you able to completely power off, and it stays off.

I think i know what it is. Power button stuck and keeps restarting device. Although i can feel pressing it, this is what it looks like.

nkk71 said:
Have you checked this: http://forum.xda-developers.com/showthread.php?t=2481211
That almost sounds like your POWER button is stuck!! Are you able to completely power off, and it stays off.
Click to expand...
Click to collapse
Didn't see your comment but this is exactly how it looks to me. I can't switch off phone and in bootloader it acts like i was pressing power button. Although it operates normally meaning that it can be pressed down. Arranged warranty repair with HTC and they are collecting phone tomorrow.

michal_alton said:
Didn't see your comment but this is exactly how it looks to me. I can't switch off phone and in bootloader it acts like i was pressing power button. Although it operates normally meaning that it can be pressed down. Arranged warranty repair with HTC and they are collecting phone tomorrow.
Click to expand...
Click to collapse
Good luck mate, but definitely sounds like the power button is stuck

It's been fixed under warranty by HTC. They replaced motherboard on mine HTC. So all good

Related

HELP, My phone refuses to boot up.

It started as soon as I received a phone call from my brother and we were in the middle of a conversation when the phone suddenly goes off. I tried to restart it, I even removed the battery and replaced it but when I press the power button I get the initial boot sequence showing the htc logo and then the phone would just go of. I thought that maybe the battery is low but when I plug it to a power outlet it keeps trying to boot but keeps switching off and it just does this over and over.
Please I don't know if anyone has encountered this problem before, I really don't know what to do.
scently said:
It started as soon as I received a phone call from my brother and we were in the middle of a conversation when the phone suddenly goes off. I tried to restart it, I even removed the battery and replaced it but when I press the power button I get the initial boot sequence showing the htc logo and then the phone would just go of. I thought that maybe the battery is low but when I plug it to a power outlet it keeps trying to boot but keeps switching off and it just does this over and over.
Please I don't know if anyone has encountered this problem before, I really don't know what to do.
Click to expand...
Click to collapse
Try a Hard Reset using the device buttons:
1. With the phone off. If it’s frozen or unresponsive, pull then replace the battery.
2. Press and hold the Volume Up and Volume Down buttons and power the phone back on.
3. Continue to hold Volume Up and Volume Down until a factory reset screen appears.
Hope this helps!
weepatc said:
Try a Hard Reset using the device buttons:
1. With the phone off. If it’s frozen or unresponsive, pull then replace the battery.
2. Press and hold the Volume Up and Volume Down buttons and power the phone back on.
3. Continue to hold Volume Up and Volume Down until a factory reset screen appears.
Hope this helps!
Click to expand...
Click to collapse
But this ill wipe out all my data and I don't know how to back up on windows phone.
scently said:
But this ill wipe out all my data and I don't know how to back up on windows phone.
Click to expand...
Click to collapse
At the moment you've lost all your data anyway!!!!
weepatc said:
At the moment you've lost all your data anyway!!!!
Click to expand...
Click to collapse
Well I just did that but the problem persist. I should note that occasionally it does complete its boot up and I can use the phone but it can go off at any time and once it does this, i cannot get it to completely boot up. Once it attempts a boot up and goes off I cannot even restart it by pressing the power button until I replace the battery or plug it into a power socket or the computer at which point it will just keep booting up and shutting down.
Something far wrong there. Get a replacement device.
Sent from my HTC HD7 using Board Express
weepatc said:
Something far wrong there. Get a replacement device.
Sent from my HTC HD7 using Board Express
Click to expand...
Click to collapse
I think I've fixed it, I flashed my phone and it seems to be working again. Thanks for your help though
Glad to hear you got a result ;-)
Sent from my HTC HD7 using Board Express
ya I had same issue... (random reboots and then changes not saved). Flashed the phone and all was good.
HD7 stuck in boot screen
scently said:
I think I've fixed it, I flashed my phone and it seems to be working again. Thanks for your help though
Click to expand...
Click to collapse
PaullikesWINMO said:
ya I had same issue... (random reboots and then changes not saved). Flashed the phone and all was good.
Click to expand...
Click to collapse
Hi, I have got the same problem on my HD7 and I am completely noob to many new words Goldcard, jailbroken, etc. Would you please advise me exactly what you did (i mean flahing procedure) and really appriciate any help.
Well if you have got an O2 HD7, then I would advise you to get one of the O2 ROMS from ansar, download it then press and hold the volume down button when booting up your device, connect the phone to your pc and start the app. More instructions in the HD7 development thread.
There's nothing wrong the phone. Don't hard reset or flash it. It happens from time to time, just give it some time and eventually you will see a battery icon appear. Then after awhile it will boot up.
Again, do not flash or hard reset just be patient. I believe it just needs to drain all the way down as it doesn't have enough power to fully boot.
Not booting up
Hi,
My T Mobile hd7 is been restarting after it shows the htc logo..It was all of a sudden after i connected to my pc this happened ...Tried to flash it with ansar tmobile update..problem persists...Dont knw how to use goldcard..please help me out..
Thank u and Best Regards

[Q] Could anyone please confirm if it's totally bricked?...

Verizon HTC One
I'll tell you guys the whole story of the phone, in case you find something related to the actual problem in here.
All started when a friend of mine got me interested in ROMs and other modification his phone had.
I learned by myself all I needed to in order to Root, Unlock, and S-Off my phone, also I wrote the SuperCID to it (11111111) and installed the Custom Recovery.
It gave me a little trouble, but it was all good at the end.
Now was the time of the truth. I was about to flash my first Mod ROM, which was Android Revolution HD 71.1 .
Seconds after a successful installation (yay) I go and decide to reboot my phone, only to realize that what I just had installed was a Mod ROM for AT&T (I think, at least not supported to mine) HTC One.
Thanks to this, my phone got stuck in a bootloop, that at first made me panic a little bit, but then I saw that I could still get to the bootloader, and after some days of reading and what not, I got it to work again. Fully working, everything from a stock RUU, all nice and pretty.
"Then, where is the real problem?" you may be asking. Here it goes:
5 minutes after I finally got it fixed, I got all and exited and decided to flash a ROM properly this time.
I put the ROM inside the phone's internal memory.
I reboot phone.
It gets into bootloader.
I go and choose Recovery.
Here's where the "whoops" happen.
Since I had just installed a brand new stocked RUU, the Recovery also returned to stock, which I didn't really think that would happen by then.
Obiously, or at least it was what I thought by then, to flash a ROM I need to flash a Custom Recovery first.
So, following, even though I had already chosen the "Recovery" option, and it loaded, while it was doing a god-knows-what, I turned my phone off, which I guess and would assume that interrupted some kind of important process.
After that, my phone rebooted, and I was like "Phew, ok"
But it wouldn't get past the white screen with the HTC logo. There, after some 6 to 8 seconds, it rebooted, infinitely. It wouldn't turn off either, just reboots.
Like, at first I thought I'd need to call an exorcist, the damn thing seemed like it had the devil inside or something, acting on his own.
Then I realized it was that I had just screwed up everything, again.
So, resume:
I turned off my phone while it was on a Recovery's process.
After that, the phone wouldn't get past the white HTC's logo screen.
It would reboot, load the logo, and, after some 6 to 8 seconds, reboot, infinitely.
It wouldn't turn off either, I had to wait for the battery to die. Also, after this, when I plugged it to his charger, it turned on on his own again (the devil!) and started the same rebooting process.
So, what do you guys think?
Should I really call it a total brick? Do you think there's a way to fix it? Should I consider throwing it into Holy Water?
Notes:
-Can't get into bootloader.
-Can't flash boot
-ADB doesn't works on phone. Yes, I already had all kind of drivers since before, it just doesn't now.
-Can't get to recovery either.
Please answer, I'm lonely, I have no friends.
q.q
By the way, not an usual english speaker, please forgive any gramatical errors you may find.
Thank you for reading.
Hold down the power button and the volume down together, keep holding them, don't let go, the lights on the bottom will flash 10-15 Times, when the phone goes off, let go of the power button, but continue to hold down the volume down button, the phone should boot back to the bootloader, devil gone, I think you know what to do from there, first get a custom recovery on there, or run the ruu which you ran before to get stock Rom back on it.
KomuroXV said:
Verizon HTC One
I'll tell you guys the whole story of the phone, in case you find something related to the actual problem in here.
All started when a friend of mine got me interested in ROMs and other modification his phone had.
I learned by myself all I needed to in order to Root, Unlock, and S-Off my phone, also I wrote the SuperCID to it (11111111) and installed the Custom Recovery.
It gave me a little trouble, but it was all good at the end.
Now was the time of the truth. I was about to flash my first Mod ROM, which was Android Revolution HD 71.1 .
Seconds after a successful installation (yay) I go and decide to reboot my phone, only to realize that what I just had installed was a Mod ROM for AT&T (I think, at least not supported to mine) HTC One.
Thanks to this, my phone got stuck in a bootloop, that at first made me panic a little bit, but then I saw that I could still get to the bootloader, and after some days of reading and what not, I got it to work again. Fully working, everything from a stock RUU, all nice and pretty.
"Then, where is the real problem?" you may be asking. Here it goes:
5 minutes after I finally got it fixed, I got all and exited and decided to flash a ROM properly this time.
I put the ROM inside the phone's internal memory.
I reboot phone.
It gets into bootloader.
I go and choose Recovery.
Here's where the "whoops" happen.
Since I had just installed a brand new stocked RUU, the Recovery also returned to stock, which I didn't really think that would happen by then.
Obiously, or at least it was what I thought by then, to flash a ROM I need to flash a Custom Recovery first.
So, following, even though I had already chosen the "Recovery" option, and it loaded, while it was doing a god-knows-what, I turned my phone off, which I guess and would assume that interrupted some kind of important process.
After that, my phone rebooted, and I was like "Phew, ok"
But it wouldn't get past the white screen with the HTC logo. There, after some 6 to 8 seconds, it rebooted, infinitely. It wouldn't turn off either, just reboots.
Like, at first I thought I'd need to call an exorcist, the damn thing seemed like it had the devil inside or something, acting on his own.
Then I realized it was that I had just screwed up everything, again.
So, resume:
I turned off my phone while it was on a Recovery's process.
After that, the phone wouldn't get past the white HTC's logo screen.
It would reboot, load the logo, and, after some 6 to 8 seconds, reboot, infinitely.
It wouldn't turn off either, I had to wait for the battery to die. Also, after this, when I plugged it to his charger, it turned on on his own again (the devil!) and started the same rebooting process.
So, what do you guys think?
Should I really call it a total brick? Do you think there's a way to fix it? Should I consider throwing it into Holy Water?
Notes:
-Can't get into bootloader.
-Can't flash boot
-ADB doesn't works on phone. Yes, I already had all kind of drivers since before, it just doesn't now.
-Can't get to recovery either.
Please answer, I'm lonely, I have no friends.
q.q
By the way, not an usual english speaker, please forgive any gramatical errors you may find.
Thank you for reading.
Click to expand...
Click to collapse
Press POWER and VOLUME DOWN buttons together to get in bootloader fastboot. Try until it works.
Post a fastboot getvar all as nobody has any ideea what did u flashed...
ERASE your IMEI and SERIAL before posting the report.
Seanie280672 said:
Hold down the power button and the volume down together, keep holding them, don't let go, the lights on the bottom will flash 10-15 Times, when the phone goes off, let go of the power button, but continue to hold down the volume down button, the phone should boot back to the bootloader, devil gone, I think you know what to do from there, first get a custom recovery on there, or run the ruu which you ran before to get stock Rom back on it.
Click to expand...
Click to collapse
I kinda tried this before... it just reboots before the lights actually get o flash, but I guess it wouldn't hurt to try again. I'll let you guys know if it works.
UPDATE:
Nope, it didn't work. Devil's still inside the phone. Can't even reach bootloader yet.
Also, lights never flashed. As I said, it reboots before the lights even blink.
Fain11 said:
Press POWER and VOLUME DOWN buttons together to get in bootloader fastboot. Try until it works.
Post a fastboot getvar all as nobody has any ideea what did u flashed...
ERASE your IMEI and SERIAL before posting the report.
Click to expand...
Click to collapse
Can't post "fastboot getvar all" since I can't even get to the bootloader and fastboot.
I don't think problem is anything I flashed. Last thing was the RUU, and you can trust it was 100% functional.
Hell came down after I turned off while in stock's Recovery.
KomuroXV said:
I kinda tried this before... it just reboots before the lights actually get o flash, but I guess it wouldn't hurt to try again. I'll let you guys know if it works.
Can't post "fastboot getvar all" since I can't even get to the bootloader and fastboot.
I don't think problem is anything I flashed. Last thing was the RUU, and you can trust it was 100% functional.
Hell came down after I turned off while in stock's Recovery.
Click to expand...
Click to collapse
If the phone is getting to the white screen with HTC logo then your bootloader is ok, a brick is when the phone won't switch on at all, you just got to keep trying to get into the bootloader, once there, you can just run the ruu again
Seanie280672 said:
If the phone is getting to the white screen with HTC logo then your bootloader is ok, a brick is when the phone won't switch on at all, you just got to keep trying to get into the bootloader, once there, you can just run the ruu again
Click to expand...
Click to collapse
KomuroXV said:
UPDATE:
Nope, it didn't work. Devil's still inside the phone. Can't even reach bootloader yet.
Also, lights never flashed. As I said, it reboots before the lights even blink.
Click to expand...
Click to collapse
If only I could find a way to the bootloader mode, I would be so happy.
q.q
KomuroXV said:
If only I could find a way to the bootloader mode, I would be so happy.
q.q
Click to expand...
Click to collapse
Hold down the power button untill it shuts down.
If not, press POWER and VOLUME DOWN buttons together, don't wait for any blinking lights.
KomuroXV said:
I kinda tried this before... it just reboots before the lights actually get o flash, but I guess it wouldn't hurt to try again. I'll let you guys know if it works.
UPDATE:
Nope, it didn't work. Devil's still inside the phone. Can't even reach bootloader yet.
Also, lights never flashed. As I said, it reboots before the lights even blink.
Click to expand...
Click to collapse
@Seanie280672 you forgot the bright light
OP:
B) Force reboot
Press and hold POWER + VOLDOWN (under a bright light, not kidding!!), after about 5 seconds or so buttons should start blinking, and after 30 seconds or so, the phone will reboot, let go of POWER, but keep holding VOLDOWN to get back to bootloader.
(you may need to try 2 or 3 times to get it right)​
the important part is when the phone reboots, let go of POWER but keep holding VOLDOWN
Fain11 said:
Hold down the power button untill it shuts down.
If not, press POWER and VOLUME DOWN buttons together, don't wait for any blinking lights.
Click to expand...
Click to collapse
I'm not really "waiting" for any lights. Right now it's turned off since the battery ran out a while ago.
What I do is that I:
-Plug it to the wall charger or computer.
-It turns on, on his own.
-But as soons as it tries, yes, I am pressing the Power+ Volume Down and never let it go.
-I also tried to, when the screen is the HTC's logo screen, hold Power + Volume Down until the screen went black, then I'd release the Power button leaving only the Volume Down in hold, didn't work either.
nkk71 said:
@Seanie280672 you forgot the bright light
OP:
B) Force reboot
Press and hold POWER + VOLDOWN (under a bright light, not kidding!!), after about 5 seconds or so buttons should start blinking, and after 30 seconds or so, the phone will reboot, let go of POWER, but keep holding VOLDOWN to get back to bootloader.
(you may need to try 2 or 3 times to get it right)​
the important part is when the phone reboots, let go of POWER but keep holding VOLDOWN
Click to expand...
Click to collapse
Oh... yes, I've heard about the "bright light" to the sensor thing. I can tell also that it actually works.
If you hold the power button with the phone in front of a very bright light, you press power button, and no matter what the problem is it would actually turn off after some time. I did it and it worked, as in, it turned off.
But I've already tried pressing Power + Volume Down with the phone already turned off (having enough battery of course), but it didn't really work either, it just went into the same bootloop again.
I'd say it is that since I turned it off while in "stock Recovery" it was in the middle of something, as soon as the phone boots, it tries to boot in recovery, but it's giving me a some kind of error though, which causes it to reboot.
Back to trying a solution, since the phone is off but charged now, I'll try turning it on with Power + Volume Down WHILE I stuck it into a light bulb or something. Could some one please tell me too where is the "sensor" of this thing is located? I don't really know where am I supposed to be facing the phone, if back, or front, or side to the light.
KomuroXV said:
I'm not really "waiting" for any lights. Right now it's turned off since the battery ran out a while ago.
What I do is that I:
-Plug it to the wall charger or computer.
-It turns on, on his own.
-But as soons as it tries, yes, I am pressing the Power+ Volume Down and never let it go.
-I also tried to, when the screen is the HTC's logo screen, hold Power + Volume Down until the screen went black, then I'd release the Power button leaving only the Volume Down in hold, didn't work either.
Oh... yes, I've heard abot the "bright light" to the sensor thing. I can tell also that it actually works.
If you hold the power button with the phone in front of a very bright light, you press power button, and no matter what the problem is it would actually turn off after some time. I did it and it worked, as in, it turned off.
But I've already tried pressing Power + Volume Down with the phone already turned off (having enough battery of course), but it didn't really work either, it just went into the same bootloop again.
I'd say it is that since I turned it off while in "stock Recovery" it was in the middle of something, as soon as the phone boots, it tries to boot in recovery, but it's giving me a some kind of error though, which causes it to reboot.
Back to trying a solution, since the phone is off but charged now, I'll try turning it on with Power + Volume Down WHILE I stuck it into a light bulb or something. Could some one please tell me too where is the "sensor" of this thing is located? I don't really know where am I supposed to be facing the phone, if back, or front, or side to the light.
Click to expand...
Click to collapse
2 little dots on the left front top, opposite the camera, if you have another phone available to you, use the flashlight on it, that's plenty bright enough at close range.
Seanie280672 said:
2 little dots on the left front top, opposite the camera, if you have another phone available to you, use the flashlight on it, that's plenty bright enough at close range.
Click to expand...
Click to collapse
Did just that, right at those two little spots,but now the trick's not working, even though it had before, only I'm not sure if it was flashing to the two-little-spots.
Phone was charged and off. I turned it on holding Power+ Volume Down, with the phone's two spots facing straight to the flashlight.
It went straight into the bootloop still.
Are you sure it is there, and not right in the front or back camera?
Is it bricked?
So I decided to go running with my phone today in the morning. I used an old nike armband for iPhone, so nearly half of the phone was exposed to my arm. When I took it off, the exposed part of the phone, was sweaty, so I dried it off with my t shirt. The phone had a black screen. I tried to press and hold the power button until the phone rebooted, but all I got was a static screen for about one second. Afterwards, neither the screen nor button lights or LED indicator worked. I tried connecting the phone to the PC but nothing happened. It's an unlocked at&t HTC One m7 bought factory refurbished on ebay, running ViperOne custom ROM.
hugof99 said:
So I decided to go running with my phone today in the morning. I used an old nike armband for iPhone, so nearly half of the phone was exposed to my arm. When I took it off, the exposed part of the phone, was sweaty, so I dried it off with my t shirt. The phone had a black screen. I tried to press and hold the power button until the phone rebooted, but all I got was a static screen for about one second. Afterwards, neither the screen nor button lights or LED indicator worked. I tried connecting the phone to the PC but nothing happened. It's an unlocked at&t HTC One m7 bought factory refurbished on ebay, running ViperOne custom ROM.
Click to expand...
Click to collapse
Well, unlike your case, my phone was actually 99.9% clean since I fixed it with the RUU. I don't think there's a ROM related issue with these reboots my phone has now.
Problem: Turned phone off while it was doing something inside stock's Recovery. Now got caught in an infinite reboot because of that,
It is actually something like this.
http://www.youtube.com/watch?v=85HtJYcVAos
http://www.youtube.com/watch?v=rai4nCciKBg
http://www.youtube.com/watch?v=W5PCJYKaCrE
Just that mine is HTC One, and, well, besides from that screen it's also rebooting on his own every 8-10 seconds.
When you say you "turned it off" after selecting recovery, how did you do it?
I don't think that interrupting recovery when it's starting up ought to do anything.
Were you able to boot properly and use the phone after running the RUU?
My gut feeling is that there is some vestige of non-Verizon software on it gumming things up somehow.
You don't actually need to hold vol-down while pressing power. It will work just as well holding power until it stops blinking and then pressing vol-down as soon as the screen goes black. But you're saying that holding power down does nothing at all? It's just stuck in a continuous bootloop?
Have you tried seeing if it shows up in ADB?
iElvis said:
When you say you "turned it off" after selecting recovery, how did you do it?
I don't think that interrupting recovery when it's starting up ought to do anything.
Were you able to boot properly and use the phone after running the RUU?
My gut feeling is that there is some vestige of non-Verizon software on it gumming things up somehow.
You don't actually need to hold vol-down while pressing power. It will work just as well holding power until it stops blinking and then pressing vol-down as soon as the screen goes black. But you're saying that holding power down does nothing at all? It's just stuck in a continuous bootloop?
Have you tried seeing if it shows up in ADB?
Click to expand...
Click to collapse
Just as it sounds. I pressed down the power button to turn it off while Recovery was starting, and soon after that, the infinite bootloop started.
The RUU was 100% good, and I tested everything I could before trying to flash a ROM again.
But, just in case, it was this one:
http://www.htc1guru.com/2013/11/verizon-ruu-zip-1-10-605-10-posted/
Anyway, as I said, after I checked everything around the phone, I went to bootloader, clicked recovery by accident, and on reflex turned it off pressing down the power button.
Since then, there's been an infinite bootloop, rebooting every 8 to 10 seconds.
Sadly, and I guess it's because it was freshly flashed from a RUU, I can't access through ADB either.
q-q
Since it's powering on, your phone should be fixable, but that doesn't mean it's going to be easy.
I think the reason you're getting this bootloop is that it's trying to get into recovery--trying to complete the command you started--but something is preventing recovery from starting up. You likely did corrupt something by hard-rebooting in the middle of the process.
Fixing it will likely require some advanced methods in Linux. There is an unbricking thread in General--I would check in there for help.
Edit: It's in the Orginal Dev forum: http://forum.xda-developers.com/showthread.php?t=2770684
iElvis said:
Since it's powering on, your phone should be fixable, but that doesn't mean it's going to be easy.
I think the reason you're getting this bootloop is that it's trying to get into recovery--trying to complete the command you started--but something is preventing recovery from starting up. You likely did corrupt something by hard-rebooting in the middle of the process.
Fixing it will likely require some advanced methods in Linux. There is an unbricking thread in General--I would check in there for help.
Edit: It's in the Orginal Dev forum: http://forum.xda-developers.com/showthread.php?t=2770684
Click to expand...
Click to collapse
I've been trying to do this for days on my own (couldn't get help) but I finally managed to install a Unbuntu and run the sudo ./revive.sh
[email protected]:~$
[email protected]:~$ cd Downloads
[email protected]:~/Downloads$ chmod +x revive.sh
[email protected]:~/Downloads$ sudo ./revive.sh
HTC Unbricking Project M7_UL 0.6beta
Detecting bricked device..
Device can't be found, check connections. Aborting
The phone is actually connected to an USB 2.0 port, rebooting on his own still, but connected.
It's not detecting it though.
:/

Bricked HTC One

So I've posted this problem here before:
http://forum.xda-developers.com/htc-one/help/please-confirm-totally-bricked-t2831685
Just wondering if any of you would know how to fix it.
Probably no one will want to read that much, so here's the short version:
-Can't enter bootloader
-Can't enter recovery
-ABD doesn't work
-Fastboot doesn't work
Reasons why I think it still can get fixed:
-It stills turns on.
-Battery has ran out a couple of times, so it still charges.
-Windows 8 makes a pulg-in sound when I connect the phone to the laptop.
The phone also keeps rebooting each 6 to 10 seconds, so it is actually a plug-in, and plug-out, and a plug-in, and so on...
It doesn't list anything inside Device Manager.
Some people have tried Dexter's fix for bricked devices, but I think it only works for devices listed at least as QHSUSB_DLOAD.
Mine is not recognized that way... or at all.
That plug-in sound though.
HTC Drivers Installed:
setup_3.1.24.5_htc.exe
HTC_BMP_USB_Driver_x64_1.0.5375.msi
HTC Driver 4.10.0.001.exe
HTC Sync Manager
KomuroXV said:
So I've posted this problem here before:
http://forum.xda-developers.com/htc-one/help/please-confirm-totally-bricked-t2831685
Just wondering if any of you would know how to fix it.
Probably no one will want to read that much, so here's the short version:
-Can't enter bootloader
-Can't enter recovery
-ABD doesn't work
-Fastboot doesn't work
Reasons why I think it still can get fixed:
-It stills turns on.
-Battery has ran out a couple of times, so it still charges.
-Windows 8 makes a pulg-in sound when I connect the phone to the laptop.
The phone also keeps rebooting each 6 to 10 seconds, so it is actually a plug-in, and plug-out, and a plug-in, and so on...
It doesn't list anything inside Device Manager.
Some people have tried Dexter's fix for bricked devices, but I think it only works for devices listed at least as QHSUSB_DLOAD.
Mine is not recognized that way... or at all.
That plug-in sound though.
HTC Drivers Installed:
setup_3.1.24.5_htc.exe
HTC_BMP_USB_Driver_x64_1.0.5375.msi
HTC Driver 4.10.0.001.exe
HTC Sync Manager
Click to expand...
Click to collapse
So wait. Why can't you enter? Because it reboots too fast? Can you shut off your phone? If yes do it so and then try to reboot to bootloader. And if it reboots there too every 5 to 6 seconds, you're gonna have a big problem. Within 5-6 seconds you can't hide the rooted state of your device and this also means that you can't return it.
But if you can get to your bootloader and if you can fastboot connect it, I'd recommend using a RUU if you are S-OFF. Otherwise I'd try to reinstall another recovery and from the recovery I'd reinstall a new OS.
Anyways, just try to get to the bootloader and do what I told you to. If my instructions were too unaccurate, just mention or quote me, I'll get back to you.
LibertyMarine said:
So wait. Why can't you enter? Because it reboots too fast? Can you shut off your phone? If yes do it so and then try to reboot to bootloader. And if it reboots there too every 5 to 6 seconds, you're gonna have a big problem. Within 5-6 seconds you can't hide the rooted state of your device and this also means that you can't return it.
But if you can get to your bootloader and if you can fastboot connect it, I'd recommend using a RUU if you are S-OFF. Otherwise I'd try to reinstall another recovery and from the recovery I'd reinstall a new OS.
Anyways, just try to get to the bootloader and do what I told you to. If my instructions were too unaccurate, just mention or quote me, I'll get back to you.
Click to expand...
Click to collapse
First of all, thank you for replying.
On topic.
Phone is actually turned off right now.
Battery died again.
Only way to turn it back on is connecting it to the wall charger and sometimes to the laptop.
But as soon as I do...
1. Phone turns on.
2. Shows the white screen with only the green HTC logo.
3. If it's plugged to the laptop then I hear that "plug in" sound Windows does.
4. After a few seconds phone reboots... and reboots... and reboots... doing the same I just stated.
I also get to hear the Windows "plug-out" sound everytime it turns off to reboot.
Not sure of why I can't enter the boot loader.
This problem started after I decided to turn off my phone while it was installing a custom recovery (Process was being slow and I am OCD like that)
My paranoic guesses are that I screwed it so bad I wiped the bootloader also, but is that even possible?
KomuroXV said:
First of all, thank you for replying.
On topic.
Phone is actually turned off right now.
Battery died again.
Only way to turn it back on is connecting it to the wall charger and sometimes to the laptop.
But as soon as I do...
1. Phone turns on.
2. Shows the white screen with only the green HTC logo.
3. If it's plugged to the laptop then I hear that "plug in" sound Windows does.
4. After a few seconds phone reboots... and reboots... and reboots... doing the same I just stated.
I also get to hear the Windows "plug-out" sound everytime it turns off to reboot.
Not sure of why I can't enter the boot loader.
This problem started after I decided to turn off my phone while it was installing a custom recovery (Process was being slow and I am OCD like that)
My paranoic guesses are that I screwed it so bad I wiped the bootloader also, but is that even possible?
Click to expand...
Click to collapse
I wonder if this is a damaged partition - and it's tricky to solve
@nkk71 what do you think?
stovie_steve said:
I wonder if this is a damaged partition - and it's tricky to solve
@nkk71 what do you think?
Click to expand...
Click to collapse
I made a video, hope it helps.
https://www.youtube.com/watch?v=GMuo-kvIGIc
Suggestions: Mute it :silly:
KomuroXV said:
I made a video, hope it helps.
https://www.youtube.com/watch?v=GMuo-kvIGIc
Suggestions: Mute it :silly:
Click to expand...
Click to collapse
only thing i noticed in the video is your holding volume up not volume down. Volume up plus power will not load the bootloader
clsA said:
only thing i noticed in the video is your holding volume up not volume down. Volume up plus power will not load the bootloader
Click to expand...
Click to collapse
I've tried both.
Here's another one anyways.
https://www.youtube.com/watch?v=1zyA6XGFEpo&list=UUzlEfhRw_dyaJ7aAFpWC7-A
KomuroXV said:
First of all, thank you for replying.
On topic.
Phone is actually turned off right now.
Battery died again.
Only way to turn it back on is connecting it to the wall charger and sometimes to the laptop.
But as soon as I do...
1. Phone turns on.
2. Shows the white screen with only the green HTC logo.
3. If it's plugged to the laptop then I hear that "plug in" sound Windows does.
4. After a few seconds phone reboots... and reboots... and reboots... doing the same I just stated.
I also get to hear the Windows "plug-out" sound everytime it turns off to reboot.
Not sure of why I can't enter the boot loader.
This problem started after I decided to turn off my phone while it was installing a custom recovery (Process was being slow and I am OCD like that)
My paranoic guesses are that I screwed it so bad I wiped the bootloader also, but is that even possible?
Click to expand...
Click to collapse
Hmmm, as the others said this might be really hard to solve.
Most likely this here won't solve your problem but it's better to try it than to just let it be:
Hold your HTC One below a bright lights source and hold the power button for about 15 seconds or even longer. The charging light will light up. Then hold down the volume down button and try different key combinations!
I heard about that this here could get some devices to fully boot after they had been in such a strange loop as your phone is:
A: Hold volume down and volume up button and the power button for about 90 seconds. If this doesn't work, try holding your phone below bright light again
I couldn't watch the second video (it's private) where you pressed the volume down button. But I believe you're right.
@stovie_steve what is the indication for this damaged partition? I can't imagine which partition would lead into a such behaviour.
Anyways.. @KomuroXV just try what I've writtten if it doesn't work, just mention or quote again, I'll try to look up what it could be.
Good luck!
LibertyMarine said:
Hmmm, as the others said this might be really hard to solve.
Most likely this here won't solve your problem but it's better to try it than to just let it be:
Hold your HTC One below a bright lights source and hold the power button for about 15 seconds or even longer. The charging light will light up. Then hold down the volume down button and try different key combinations!
I heard about that this here could get some devices to fully boot after they had been in such a strange loop as your phone is:
A: Hold volume down and volume up button and the power button for about 90 seconds. If this doesn't work, try holding your phone below bright light again
I couldn't watch the second video (it's private) where you pressed the volume down button. But I believe you're right.
@stovie_steve what is the indication for this damaged partition? I can't imagine which partition would lead into a such behaviour.
Anyways.. @KomuroXV just try what I've writtten if it doesn't work, just mention or quote again, I'll try to look up what it could be.
Good luck!
Click to expand...
Click to collapse
Oh... I fixed the private video thing, sorry about that.
I've tried the bright light + power + volume down button combination before but it never managed to make the phone to boot properly.
It did have some little behaviour changes though...
Like... it was more responsive for the button combination making it turn off kind of faster, just to reboot again some seconds after anyway.
Tried it again just now, but still nothing different. :/
Same stuff as before.
I could make another video if you guys wanted to make sure, but it'd be me just pressing the volume down + power under the bright light for nothing but the loop, besides the responsiveness I've told you it seems to get to pressing the buttons.
Anyway, just tell me if making another video would help.
By the way.
Some months ago (Yeah, I have a lot of time dealing with this) I was able to turn it on with or without the charger, now it seems like it's only possible when it's "charging" or connected to the laptop, regardless of bright light or not.
Guess that was because it had charge before, now it doesn't and it's unable to actually charge the battery.
Which would explain why the orange little charging light is off now.
I'm open to any new ideas. :/
Thank you guys for all your support.
KomuroXV said:
Oh... I fixed the private video thing, sorry about that.
I've tried the bright light + power + volume down button combination before but it never managed to make the phone to boot properly.
It did have some little behaviour changes though...
Like... it was more responsive for the button combination making it turn off kind of faster, just to reboot again some seconds after anyway.
Tried it again just now, but still nothing different. :/
Same stuff as before.
I could make another video if you guys wanted to make sure, but it'd be me just pressing the volume down + power under the bright light for nothing but the loop, besides the responsiveness I've told you it seems to get to pressing the buttons.
Anyway, just tell me if making another video would help.
By the way.
Some months ago (Yeah, I have a lot of time dealing with this) I was able to turn it on with or without the charger, now it seems like it's only possible when it's "charging" or connected to the laptop, regardless of bright light or not.
Guess that was because it had charge before, now it doesn't and it's unable to actually charge the battery.
Which would explain why the orange little charging light is off now.
I'm open to any new ideas. :/
Thank you guys for all your support.
Click to expand...
Click to collapse
hey guys, sorry been/am a bit busy lately, so don't get to respond/contribute much
OP, looks like your power button is messed up? (ie it's continually "pressed") you can try to nudge a little, to see if it gets unpressed
after "nudging" a little, don't even bother pressing it, when the phone reboots, just hold voldown to get to bootloader
EDIT: be gentle :silly: :laugh:
nkk71 said:
hey guys, sorry been/am a bit busy lately, so don't get to respond/contribute much
OP, looks like your power button is messed up? (ie it's continually "pressed") you can try to nudge a little, to see if it gets unpressed
after "nudging" a little, don't even bother pressing it, when the phone reboots, just hold voldown to get to bootloader
EDIT: be gentle :silly: :laugh:
Click to expand...
Click to collapse
hey @nkk71, but in what way does that explain the fact that it only boots when the phone is connected to a power source? And he also holds down the powerbutton the first time. I can't find an explanation for this.
@KomuroXV but what nkk suggested is a good idea, but just be very very gentle. I f#cked up my powerbutton pressing it too much. Luckily HTC believed my (altered) story and I got a replacement.
What you can try is to just go with a paper edge between the power button and the Magnesium surrounding then try to much it upwards and downwards, this may help "unstucking" your powerbutton if that's even the case.
I'm gonna test the with my phone how long it takes to reboot if I hold down the power button (will post again in a few min). If it's about the same as shown in your vid, it might really be a stuck power button.
LibertyMarine said:
hey @nkk71, but in what way does that explain the fact that it only boots when the phone is connected to a power source? And he also holds down the powerbutton the first time. I can't find an explanation for this.
Click to expand...
Click to collapse
1) battery drains, he plugs it in -> boom, it turns on
2) it reboots no matter what button combo he tries
3) it's not even staying on the bootsplash long enough (from the video) to consider it a bootloop
it's just a thought, but that's what it looks like to me
(if it were even going slightly further than the bootsplash, or even bootlooping back to bootloader, then it could be something else, it just looks to me as if the power button is constantly pressed)
nkk71 said:
1) battery drains, he plugs it in -> boom, it turns on
2) it reboots no matter what button combo he tries
3) it's not even staying on the bootsplash long enough (from the video) to consider it a bootloop
it's just a thought, but that's what it looks like to me
(if it were even going slightly further than the bootsplash, or even bootlooping back to bootloader, then it could be something else, it just looks to me as if the power button is constantly pressed)
Click to expand...
Click to collapse
@KomuroXV and @nkk71 I mistreated my phone and yeah, seems to have about the same time to reboot.
And yeah, I now saw in the first video he didn't first hold down the power button. So your thesis is very probable.
So yeah only way is to try and get the button unstuck and if this doesn't work I'd return it to the manufacturer. Shouldn't be something you have to pay for. Only bad thing is that if they notice the altered motherboard...
LibertyMarine said:
@KomuroXV and @nkk71 I mistreated my phone and yeah, seems to have about the same time to reboot.
And yeah, I now saw in the first video he didn't first hold down the power button. So your thesis is very probable.
So yeah only way is to try and get the button unstuck and if this doesn't work I'd return it to the manufacturer. Shouldn't be something you have to pay for. Only bad thing is that if they notice the altered motherboard...
Click to expand...
Click to collapse
For a second there I thought it could be this, but it looks like it's not.
I nudged it.
Carefully cleaned with the edge of a paper too.
God, I basically gave a blowjob to that power button just in case there was any dust inside of it.
But it looks like there's not anything.
It was a good theory though.
But still it wouldn't explain, why did it happen just after I interrupted the custom recovery flashing?
Let explain again in case I didn't do it clearly last time.
I flashed a Custom Recovery through fastboot.
I was Unlocked, S-Off, Rooted, everything good.
All went smoothly at CMD screen.
But the process in the phone was being slow and it looked like if it was stuck to me.
Which it wasn't I guess... but I panicked and turned off the phone like at 40% of the install.
Then all this happened.
That broken power button thing would be way too much coincidence.
My theory is that since I was flashing Custom Recovery through fastboot (bootloader) and I interrupted it.
Now, every time it turns on, it tries to log into fastboot and continue the process I stopped.
Just that now.... it doesn't has the files needed to complete it, or maybe just got corrupted.
Since it can't finish that ghost recovery flashing process, it gives error and reboots.... and reboots... and reboots...
Doesn't really look like a hardware problem.
Seriously, it's the most well taken care phone I've ever had.
I bought it a tempered glass screen protector, an UAG case which for me made the phone indestructible.
Still, guess it wasn't silly-owner-proof.
*facepalms*
:silly:
KomuroXV said:
For a second there I thought it could be this, but it looks like it's not.
I nudged it.
Carefully cleaned with the edge of a paper too.
God, I basically gave a blowjob to that power button just in case there was any dust inside of it.
But it looks like there's not anything.
It was a good theory though.
But still it wouldn't explain, why did it happen just after I interrupted the custom recovery flashing?
Let explain again in case I didn't do it clearly last time.
I flashed a Custom Recovery through fastboot.
I was Unlocked, S-Off, Rooted, everything good.
All went smoothly at CMD screen.
But the process in the phone was being slow and it looked like if it was stuck to me.
Which it wasn't I guess... but I panicked and turned off the phone like at 40% of the install.
Then all this happened.
That broken power button thing would be way too much coincidence.
My theory is that since I was flashing Custom Recovery through fastboot (bootloader) and I interrupted it.
Now, every time it turns on, it tries to log into fastboot and continue the process I stopped.
Just that now.... it doesn't has the files needed to complete it, or maybe just got corrupted.
Since it can't finish that ghost recovery flashing process, it gives error and reboots.... and reboots... and reboots...
Doesn't really look like a hardware problem.
Seriously, it's the most well taken care phone I've ever had.
I bought it a tempered glass screen protector, an UAG case which for me made the phone indestructible.
Still, guess it wasn't silly-owner-proof.
*facepalms*
:silly:
Click to expand...
Click to collapse
I'm gonna sleep now, will answer tomorrow evening. I have an important meeting tomorrow.
KomuroXV said:
I flashed a Custom Recovery through fastboot.
I was Unlocked, S-Off, Rooted, everything good.
All went smoothly at CMD screen.
But the process in the phone was being slow and it looked like if it was stuck to me.
Which it wasn't I guess... but I panicked and turned off the phone like at 40% of the install.
Then all this happened.
That broken power button thing would be way too much coincidence.
Click to expand...
Click to collapse
i dont see how flashing / interrupting flashing a recovery could cause that, the recovery is in a different partition than bootloader, so even if you were unable to enter recovery (due to bad flash), you should be able to get to bootloader
but when you say it got stock at 40%, i'm seriously surprised, as flashing a recovery literally takes 2 seconds:
Code:
C:\ADB3>fastboot flash recovery openrecovery-twrp-2.6.3.3-m7.img
target reported max download size of 1514139648 bytes
sending 'recovery' (9184 KB)...
OKAY [ 1.209s]
writing 'recovery'...
OKAY [ 1.144s]
finished. total time: 2.354s
maybe try covering the light sensors completely, and hold voldown, when it reboots again.... maybe (though i doubt it), it will forego the simulated battery pull
KomuroXV said:
[...]
I flashed a Custom Recovery through fastboot.
I was Unlocked, S-Off, Rooted, everything good.
All went smoothly at CMD screen.
But the process in the phone was being slow and it looked like if it was stuck to me.
Which it wasn't I guess... but I panicked and turned off the phone like at 40% of the install.
Then all this happened.
That broken power button thing would be way too much coincidence.
My theory is that since I was flashing Custom Recovery through fastboot (bootloader) and I interrupted it.
Now, every time it turns on, it tries to log into fastboot and continue the process I stopped.
Just that now.... it doesn't has the files needed to complete it, or maybe just got corrupted.
Since it can't finish that ghost recovery flashing process, it gives error and reboots.... and reboots... and reboots...
[...]
Click to expand...
Click to collapse
How did you turn it off? Did you press the power button very hard/strong?
Did you flash the recovery with fastboot
or did you flash your recovery within rebootRUU and with an firmware.zip ?
Because the method via fastboot (fastboot flash recovery recovery.img) doesn't indicate a percentage. And btw. I had issues with this method too and interrupted the installation several times, didn't cause any problems. To the theory that your phone wants to continue flashing recovery is not true. This isn't possible since your phone should boot correctly and if it wanted to boot into recovery you could prevent that with pressing the vol. down button. That didn't work in your case so I think that this theory doesn't work out.
If you flashed it with a firmware zip, was there another hboot.img that you installed too without knowing/wanting? Because interrupting a hboot flash will brick your device. but if that happend you wouldn't be able to boot your phone. So I think this isn't true either.
i have exactly the same problem, is very strange beacause i was updating my ROM

My One keep restarting and stuck at HTC screen

Hey guys,
So I have had my One more than a year, never root, never install any mod in it, just simple, daily use. It worked well till last night when some weird thing happened:
- At first, the Back, Home and HTC buttons keep flashing along with the screen. When I unlock my screen pass lock and go to the home screen, it showed a notification like "To restart the phone, keep pushing the power button for (x) second" with x is the count down number. After that, the phone is automatically rebooting, then the problem happen again.
- After a few times, I manage to shut it down properly then turn the phone up. As I notice, as long as I doing something with the phone such as calling somebody or checking facebook or simply sliding the home screen, thing is normal. But as I stopped using it, that weird notification pop up again
- The phone keep restarting after that, again and again. Sometime it boot successful, but when Im go to the home screen, the notification shows up and my phone restarts again. As I couldnt turn off my phone, it is drained and out of battery.
- This morning, I put the cable in and try to charge it, and My One now stuck at the first HTC logo screen then restarting and then stuck again. That looping process is drive me crazy. As I try to pull out the cable, the phone is not working (Obviously) since it is out of battery.
- As I hold down Power and Volume down, I can enter bootloader screen. I saw a "locked" banner and cannot navigate through the menu and can not press Fastboot or anything. After 2-3 seconds, the phone is shut down and keep looping.
Long story shot, can anybody tell me how to fix this. As I have a lot of pictures that havent been backed up, I really appreciate if I can keep everything without doing a factory reset. Oddly enough, I cant even do a factory reset since the bootloader is not working.
Please help.
Have you tried a factory reset?
On boot, bottom down n power will take u to fastboot.
You can do a factory reset from there.
HTC sync can save your stuff.
Sent from my HTC One_M8
mashk said:
Have you tried a factory reset?
On boot, bottom down n power will take u to fastboot.
You can do a factory reset from there.
HTC sync can save your stuff.
Sent from my HTC One_M8
Click to expand...
Click to collapse
As I mentioned above, I can hardly do anything from that fastboot screen. Up, down and power button is not working as I cannot navigate to recovery or factory reset. Even pushing power button wont do.
When I connect the phone to PC, nothing happen. It is because the phone is out of battery i suppose?
The problem is when I start to charge the phone, it will keep looping. But if I dont, the phone is death and I cant do anything.
I honestly dont know. I suspect you have
Fast boot selected under Settings>power.
You've got to try till you can get into fastboot otherwise send it for repairs.
Sent from my HTC One_M8
evelucife said:
Hey guys,
So I have had my One more than a year, never root, never install any mod in it, just simple, daily use. It worked well till last night when some weird thing happened:
- At first, the Back, Home and HTC buttons keep flashing along with the screen. When I unlock my screen pass lock and go to the home screen, it showed a notification like "To restart the phone, keep pushing the power button for (x) second" with x is the count down number. After that, the phone is automatically rebooting, then the problem happen again.
- After a few times, I manage to shut it down properly then turn the phone up. As I notice, as long as I doing something with the phone such as calling somebody or checking facebook or simply sliding the home screen, thing is normal. But as I stopped using it, that weird notification pop up again
- The phone keep restarting after that, again and again. Sometime it boot successful, but when Im go to the home screen, the notification shows up and my phone restarts again. As I couldnt turn off my phone, it is drained and out of battery.
- This morning, I put the cable in and try to charge it, and My One now stuck at the first HTC logo screen then restarting and then stuck again. That looping process is drive me crazy. As I try to pull out the cable, the phone is not working (Obviously) since it is out of battery.
- As I hold down Power and Volume down, I can enter bootloader screen. I saw a "locked" banner and cannot navigate through the menu and can not press Fastboot or anything. After 2-3 seconds, the phone is shut down and keep looping.
Long story shot, can anybody tell me how to fix this. As I have a lot of pictures that havent been backed up, I really appreciate if I can keep everything without doing a factory reset. Oddly enough, I cant even do a factory reset since the bootloader is not working.
Please help.
Click to expand...
Click to collapse
looks like an hardware defect, maybe your power button is stuck?
alray said:
looks like an hardware defect, maybe your power button is stuck?
Click to expand...
Click to collapse
I dont think so man. It seems working normal for me. But thanks anyway
evelucife said:
I dont think so man. It seems working normal for me. But thanks anyway
Click to expand...
Click to collapse
"To restart the phone, keep pushing the power button for (x) second" with x is the count down number.
Click to expand...
Click to collapse
Because this is exactly the message we usually get when holding the power button for more then 5 sec...
and that would explain the reboot issue
looks like the "power" key is always active
definitively sounds like an hardware issue imo
and your issue is even present in bootloader what confirm that this is an hardware defect.
alray said:
Because this is exactly the message we usually get when holding the power button for more then 5 sec...
and that would explain the reboot issue
looks like the "power" key is always active
definitively sounds like an hardware issue imo
and your issue is even present in bootloader what confirm that this is an hardware defect.
Click to expand...
Click to collapse
Yeah u has a point. Any idea how to fix that? Or I have to bring it to someone else to fix it.
evelucife said:
Yeah u has a point. Any idea how to fix that? Or I have to bring it to someone else to fix it.
Click to expand...
Click to collapse
You'll probably have to send it for repair. Better to contact HTC and see how much it will cost...
alray said:
You'll probably have to send it for repair. Better to contact HTC and see how much it will cost...
Click to expand...
Click to collapse
Thanks man. I will see if i can do.

[Q] Help! Trying to troubleshoot and hopefully solve problems with HTC One.

Hey guys, could anyone shed some light on what's wrong with my phone?
The initial problem was that it would display a notice that the phone was going to restart, the phone would turn off but not reboot.
When trying to turn the phone on immediately afterwards, it wouldn't turn on. The first thing I tried was seeing if that battery was dead but even when I plugged it in, it still wouldn't turn on nor was the charging light on.
After leaving it for a while, I tried a hard reset but the phone would turn off after 2 seconds in the boot menu. After a few hours and a lot of expended patience, I got the hard reset done and it worked flawlessly for around 30 minutes then turned off again.
Right now, when I turn it on, it shows the HTC screen, the backlight for the icons at the bottom flashes around 10 times and it turns off.
Any idea what's wrong?
KimmayQ said:
Hey guys, could anyone shed some light on what's wrong with my phone?
The initial problem was that it would display a notice that the phone was going to restart, the phone would turn off but not reboot.
When trying to turn the phone on immediately afterwards, it wouldn't turn on. The first thing I tried was seeing if that battery was dead but even when I plugged it in, it still wouldn't turn on nor was the charging light on.
After leaving it for a while, I tried a hard reset but the phone would turn off after 2 seconds in the boot menu. After a few hours and a lot of expended patience, I got the hard reset done and it worked flawlessly for around 30 minutes then turned off again.
Right now, when I turn it on, it shows the HTC screen, the backlight for the icons at the bottom flashes around 10 times and it turns off.
Any idea what's wrong?
Click to expand...
Click to collapse
Kinda sounds like your power button may be sticking in. Is the device bootloader unlocked and rooted? Or still stock?
Danny201281 said:
Kinda sounds like your power button may be sticking in. Is the device bootloader unlocked and rooted? Or still stock?
Click to expand...
Click to collapse
The phone has been unlocked to be used with SIMs other than from AT&T but it hasn't been bootloader unlocked or rooted.
KimmayQ said:
The phone has been unlocked to be used with SIMs other than from AT&T but it hasn't been bootloader unlocked or rooted.
Click to expand...
Click to collapse
Ok I would recommend you check warranty to see if it is still covered. To try a software solution will mean unlocking the bootloader which will void warranty. And may not fix the problem. As I say it seems like the power button is stuck in.
When the capacitive buttons flash like that it is because of a forced reboot by holding in the power button.

Categories

Resources