[Q] HTC One not detected by pc - One (M7) Q&A, Help & Troubleshooting

Hey guys for some reason all of a sudden my laptop or any other laptop doesn't seem to be able to detect my phone. When I plug it in the computer it doesn't make a sound but the led turns on to show its charging. I tried plugging it in another laptop and it says the device has malfunctioned and cant be installed. If i power the phone off and connect the cable and turn it back on i hear the sound and the warning comes up saying the device trying to connect has malfunctioned and it makes the disconnect noise. This is definitely not good because I download roms on my pc and transfer them to my phone using the MTP but now I dont even get a sound.

biglo said:
Hey guys for some reason all of a sudden my laptop or any other laptop doesn't seem to be able to detect my phone. When I plug it in the computer it doesn't make a sound but the led turns on to show its charging. I tried plugging it in another laptop and it says the device has malfunctioned and cant be installed. If i power the phone off and connect the cable and turn it back on i hear the sound and the warning comes up saying the device trying to connect has malfunctioned and it makes the disconnect noise. This is definitely not good because I download roms on my pc and transfer them to my phone using the MTP but now I dont evemost liken get a sound.
Click to expand...
Click to collapse
This happened to me recently. I will say it was due to me trying out different roms. It's most likely a driver issue. My first thought is to uninstall all HTC/Android drivers, and then connect the phone and have them re-install. If that doesn't do it, since you have the dev edition, just use the RUU, get it to stock, and the phone will re-install it's native drivers to the pc. It might seem extreme, but it cuts the bs and sloves the issue.

kibmikey1 said:
This happened to me recently. I will say it was due to me trying out different roms. It's most likely a driver issue. My first thought is to uninstall all HTC/Android drivers, and then connect the phone and have them re-install. If that doesn't do it, since you have the dev edition, just use the RUU, get it to stock, and the phone will re-install it's native drivers to the pc. It might seem extreme, but it cuts the bs and sloves the issue.
Click to expand...
Click to collapse
Wow I would have to flash the original ruu, can you please give me instructions on what procedures I need to follow in order to complete this task, if you can please.
Sent from my HTC One using xda app-developers app

biglo said:
Wow I would have to flash the original ruu, can you please give me instructions on what procedures I need to follow in order to complete this task, if you can please.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Download the dev RUU from htcdev.com, it's an exe so you just have to run it and follow the instructions it gives. It will wipe your phone, but it will get it back to stock. After that, I would still recommend uninstalling any htc/android drivers, so that when you connect it to the pc it will re-install fresh. From there, mod as you like, but try to be careful not to delete any drivers. Also, if you removed htc sync manager either from your phone or your pc, that could effect it as well.

I have had the same issue but solved going to recovery and choose "Fix Permissions" command.
Now everything is working flawlessly.

Related

Driver Help

Note: I have searched the forums/google/youtube and done just about everything suggested.
I downloaded the SDK thinking my computer would notice the drivers ... it doesn't
I've installed, uninstalled, rebooted, power cycled, disonnected, reconnected, deleted, added etc... And Windows still does not recognize my Hero.
I don't know what to do now, as I thought I was going to just simply root and keep it moving, but I can't even get transfer contacts yet. Anybody have suggestions? Tips? Anything? I'm desperate here
Running: Vista x64
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Dave2582 said:
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Click to expand...
Click to collapse
I've done this too ... multiple times
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Dave2582 said:
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Click to expand...
Click to collapse
Sigh, tried this too. Windows just keeps telling me it cant find the driver - even when I direct it to the folder I've never had this happen with any other drivers I've installed
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Kenpoman said:
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Click to expand...
Click to collapse
Lol yea I've done that too. Maybe it's my system. I just plugged the damn thing in to my office computer and the phone recognized the USB, and on the computer I can see the mSD - none of which have happened on my system at home.
Thanks for all the help, if anybody else has suggestions feel free to keep em comin!
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Kenpoman said:
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Click to expand...
Click to collapse
I'd be happy to even get THAT far. My computer wont install drivers, my phone doesn't detect that its connected via usb, so I'm unable to mount. So there's no chance of even using SYNC yet lol. I guess I should be happy I didn't rush out to get that EVO just yet, cuz I'd kill over if I were having this problem with that phone. With the Hero, it's annoying cuz I can't transfer music or root yet.
The following accurately sums my emotional roller coaster the last 24hrs ...
... ... ... ... ... ...
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Fazulka said:
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Click to expand...
Click to collapse
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
amorphouskev said:
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
Click to expand...
Click to collapse
Pdanet is the only way my computer would recognize it also so that should work for u.
Papa Smurf151 said:
Pdanet is the only way my computer would recognize it also so that should work for u.
Click to expand...
Click to collapse
Didnt work. I kinda give up.
My phone only gives me the mount USB option when my PC is booting. As soon as I log in to windows that option goes away.
Sent from my HERO200 using XDA App
seriously try a to install a different version of sync first. i am using two different versions .
Kenpoman said:
seriously try a to install a different version of sync first. i am using two different versions .
Click to expand...
Click to collapse
Ok I've finally gotten the phone and computer to see each other. So I now have access to the SD card, however Vista still is not locating drivers.
Methods tried:
Installing, Uninstalling HTC Sync (various versions, new & old - including several reboots)
A tether program suggested in this thread
PDAnet
Directed Vista to folders with drivers.
Downloaded suggested drivers to Vista and pointed the system to particular folder
It's great that now I can take care of adding music etc... to the phone, but I had hopes of rooting as well, and it doesn't look like that's going to be a reality.
I'm still completely open to suggestions, and very grateful for all the assistance so far!
Since I just got this phone from asurion it's still on 1.5 would updating help? (I didn't want to update android for fear that I wouldn't be able to root, as I heard some update went out that prevented ppl from rooting)
-----------------
UPDATE:
I must have THE WORST Karma in the world, as soon as I posted this I stopped being able to see my SD card, and the phone keeps wanting to sync with HTC sync. No option to mount the USB anymore. I'm ready to bash my head and this phone repeatedly into a brick wall (after throwing my notebook off a balcony)
do you have sdk installed.
i had a hell of a time and ended up installing sdk in mydocuments instead of the root C:
again this is just one computer. my windows 7 machine was good from the start.
i haven't tried vista yet.
let me retrace my steps and see if i can help
this is also an option for rooting http://unrevoked.com/
i haven't tried it myself but you can download it to your phone and with a file explorer you can install it.
I've given up. This issue has made just pushed me completely away from Windows. I've realized that practically any USB device plugged in (except my old win mobile device) isn't recognized. Switching to Linux and hopefully a more compatible android experience.
Thanks for all the help!
Sent from my HERO200 using XDA App
My only thought (after having similar problems at work) is that there are still driver issues. I found a program called USBDeview that can be used to remove drivers left behind by other removal methods. It requires admin rights, so if you don't have those, sorry. If you still want to try, the program was a free download found using Google. Remove the drivers, reboot, and give it one more try.

Phone not recognized by pc

Well to start out I have googled the drivers but still doesn't work... after bricking it pretty bad this happen and I fixed it by drivers while bricked to flash it to stock. But it has happened to me again after odin. Is it possible to just break it. Can someone link me working drivers maybe I've been trying ones that don't work or something
Sent from my SAMSUNG-SGH-I897 using XDA App
donk232 said:
Well to start out I have googled the drivers but still doesn't work... after bricking it pretty bad this happen and I fixed it by drivers while bricked to flash it to stock. But it has happened to me again after odin. Is it possible to just break it. Can someone link me working drivers maybe I've been trying ones that don't work or something
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
It's not recognized when the phone is on? Seeing as you posted this topic using your phone I assume so lol. Have you tried restarting your computer?
You can download the correct drivers here.
http://forum.xda-developers.com/showthread.php?t=731989
Make sure you are using the oem usb cable. I had the same problem, changed cables and it worked
some cheap cables are for charging ... bt headsets and other stuff the data cables dont connect, its just for power.
koreancanuck said:
It's not recognized when the phone is on? Seeing as you posted this topic using your phone I assume so lol. Have you tried restarting your computer?
You can download the correct drivers here.
http://forum.xda-developers.com/showthread.php?t=731989
Click to expand...
Click to collapse
deleted drivers restarted, installed drivers restarted and still not working. i am using the cord that came with the phone.
donks232 said:
deleted drivers restarted, installed drivers restarted and still not working. i am using the cord that came with the phone.
Click to expand...
Click to collapse
You gotta make sure that your usb port is directly connected to your motherboard (usually back of your computer).
same usb port that has always worked. ive tried them all by now anyway
now i cant tell you how this helped but... i downloaded drivers to a different computer odin crashed while flashing reflashed and im 100% stock atm. Didnt do ANYTHING to my computer plugged it in and its working.
donks232 said:
now i cant tell you how this helped but... i downloaded drivers to a different computer odin crashed while flashing reflashed and im 100% stock atm. Didnt do ANYTHING to my computer plugged it in and its working.
Click to expand...
Click to collapse
lolol
Duno what happened but I'm glad it worked out for you
I'm having the same problem with my captivate after flashing REDROM. It won't recognize it if I have USB debugging turned on...
i have a theory... were you on a GB or other i9000 based rom/kernel???
well, im still having a problem getting my computer to recognize the phone, i have to mess with it for a a while to get it to work. i really want to flash anew 2.3.3 rom but without being able to get everything working right im stuck in 2.1
is this a problem with my cord or the connection on my phone? or something weird with my phone after flashing it a lot. its currently back to odin stock, i have been trying to master clear it with no luck
TRusselo said:
i have a theory... were you on a GB or other i9000 based rom/kernel???
Click to expand...
Click to collapse
continiuum miui and cyanogen mod are the only things ive tried to flash
well it looks like i'm done. my phone will not show up on my computer and its currently bricked, although i have no issue getting it to download mode i cant do anything with it. unless someone knows some magic, looks like im downgrading to my gf's 4 year old busted up BB
Guys, this problem while connecting to the PC body is stupidly charging .... Even in the download mode Odin does not see a body that could be? Connect other Cappy-all OK.
donks232 said:
well it looks like i'm done. my phone will not show up on my computer and its currently bricked, although i have no issue getting it to download mode i cant do anything with it. unless someone knows some magic, looks like im downgrading to my gf's 4 year old busted up BB
Click to expand...
Click to collapse
it must be a powered usb hub, on my buddies laptop only 1 out of 4 usb ports saw his phone.
if you can get into download mode you arent bricked.
try installing i9000 drivers, or try another computer.
I came up with this a while back. Could very well be the same issue.
Let me start by saying I'm flash happy, and everyone that knows me personally, tells me to just quit jacking with my phone. NOT A CHANCE! I'm on my 3rd Cappy and shouldn't have ever exchange it again. I only had to in the beginning, because I was a newbie and had not know enough, but to get me in trouble.
I presume that this should work on all Windows OS's. I personally am running Vista Enterprise x86.
My symptoms:
Plug in phone to the usb and it there was about a 15% chance off being able to mount to usb, and Windows recognizing as a mass storage device. I tried un-installing drivers and re-installing and it would work some of the time, until the point came when parts of the driver install would fail. Then to the point when it was just completely unrecognizable. I thought I had it fixed because it seemed intermittent. In the middle of flashing to stock, something interrupted communication between the pc and my phone. Restarted the phone and attempted the flash again. Got a little farther and froze again. I had to use another pc that I had never connected my phone to before and I was able to use my jig to trigger download mode, because no buttons combinations would allow it into download mode.
This got me thinking that it was specific to my pc and not my cable or my phone.
My resolution:
I went straight to the registry and went to find. I deleted every entry that came up for "i897" and "i9000" excluding what was listed in the system volume information, as I didn't have permissions to remove any keys. I didn't keep count, but I probably deleted 300-400 registry keys that pointed to my phone. It seems as if with each developers rom that I had flashed, there was an entry for a different device. Don't quote me on that, because it is just my personal consensus. I also un-installed the samsung drivers, the unknown device driver, kies software, and anything associated with samsung. I noticed that next to all of the i9000 instances, the hex key for me started with 1000ee. So I also searched for the first part of that key trying to ensure that all instances of the device. Lastly, I deleted the samsung folder from program files.
I installed the samsung drivers package commonly listed in all of the other threads for x86 operating systems. I plugged in my phone and watched as each and every driver installed successfully. Keep in mind different drivers are installed depending on if you have usb debugging on/off, and the options for if the preferences on you phone are set to media, storage, or kies. I have multiple usb ports, however testing has shown me that, for me and my setup, I can plug into the port that I used when installing the drivers the final time, I am able to connect consistently. Earlier today, I tried to plug into a different usb port and it was an unknown device. I am led to believe, this is because I didn't un-install the unknown device on this particular port.
If you intend to work in the registry, please remember to always back it up first. You can always restore.
Hopefully my findings can help you as they did me. Happy flashing and I would like to thank the community for the dedication to assisting each other and the developers, for making flashing, better than crack cocaine. Flashing rom's doesn't make you twitch near as much as a crackhead.
Well since you can't use your phone you should sell it to me
Sent from my GT-I9000 using XDA Premium App
I didn't even install drivers, ubuntu got them for me
Sent from my SGH-I897 using XDA Premium App

[Q]

Well, my problem is that my phone won't recognize any computer as a computer, but only as a source for battery charging. when i plug it into a computer the battery starts charging but i don't get the USB sign.
the thing is that it used to work. i usually just pluged the phone in and it would work, and suddenly out of the blue it stopped working and i have no idea why. i've done nothing on the computer between the last time it worked and the time it stopped working, i wasn't even using the computer during that time, so it must be something on the phone settings, but i checked it a little and found nothing that looks like the problem, but i rly don't understand much about it..
any ideas?
It sounds like a driver issue.
If you're using a Samsung firmware, reinstall the drivers. This can be done by finding them online, or by installing Kies. If you're using CM7/Miui, Samsung drivers won't work. You'll need to uninstall Kies (or kill the process to make sure it's not running in Task Manager) and then install the Nexus S drivers. Again, a simple search will provide the files you need.
If it's not a driver issue, I really don't know what it could be. But I would definitely try reinstalling the appropriate drivers first.
Go to Settings>Applications>Development and if USB debbugging is flagged,deflag it!
upichie said:
It sounds like a driver issue.
If you're using a Samsung firmware, reinstall the drivers. This can be done by finding them online, or by installing Kies. If you're using CM7/Miui, Samsung drivers won't work. You'll need to uninstall Kies (or kill the process to make sure it's not running in Task Manager) and then install the Nexus S drivers. Again, a simple search will provide the files you need.
If it's not a driver issue, I really don't know what it could be. But I would definitely try reinstalling the appropriate drivers first.
Click to expand...
Click to collapse
I'm using a samsung firmware and i installed kies recently, though even after i installed it, the USB connection was still working for i while until it stopped.
should i reinstall the kies?
Nezys said:
Go to Settings>Applications>Development and if USB debbugging is flagged,deflag it!
Click to expand...
Click to collapse
It was deflagged, but thanks anyway
abialystok said:
I'm using a samsung firmware and i installed kies recently, though even after i installed it, the USB connection was still working for i while until it stopped.
should i reinstall the kies?
It was deflagged, but thanks anyway
Click to expand...
Click to collapse
Try with a different USB cable.
Sent from my GT-I9000 using Tapatalk
Try to reinstall Kies or one of the steps that I've read here:
http://www.androidgalaxys.net/suite...problemi-connessione-collegamento-usb-galaxy/
Translated:
Make sure you have installed the latest version of Kies (currently 2.0.1).
For owners of Windows Vista / Seven Kies launch in admin mode
Connect your phone to your PC using the default launcher from Samsung (TouchWiz)​​. Alternative launcher may not be recognized by Kies. Close any programs in the background on your phone and PC.
Make sure that in Settings> Wireless and Networking> USB Settings is selected Samsung Kies or Ask the connection.
If you already selected, try to choose any item and then set one of the two mentioned.
Try using another USB port on PC. Not all USB ports may be able to deliver the power needed to power the device.
Restart both the phone and your PC.
Try reinstalling the drivers of the Galaxy. To do this open Kies, go to the Tools menu and then install drivers.
Try using another USB cable.
ok, I tried everything but switching cable coz i know it works...
here's the weird thing: I tried connecting my phone to 3 different computers, 1 worked and the other 2 (including mine) didn't work.
the thing is that the other computer that didn't work and the computer that did work never touched a Samsung before, so basicaly i have no idea what would make one of them work and the other not to work.
I'm really confused.
Try going into device manager and see if there are any devices flagged with '!'
If not, find your samsung device from device manager, and uninstall it and delete all drivers, then reinstall them.
Try that. It may just be a windows issue, I've had similar problems before but not even with a phone, but a flash drive.
well, tonight the computer restarted itself because of some updates, now it seems to magicaly work, even though i restarted it before.
i have no idea y it suddenly started working, but i can only hope it wouldn't happen again.
thank you all, you guys are great!

Phone in USB Host Mode

Hello!,
I got my phone into a weird situation, every time I try to connect to my PC, it's saying "Phone is in USB host mode", the PC tries to recognizes and nothing happens, after that the phone won't charge and stays like that until I rebooted, I can charge it with the original charger after this.
My device:
HTC One AT&T 32GB
ROM: ARHD 41.0
I also tried this method with no results: http://forum.xda-developers.com/showthread.php?t=2481211
Anyone with this situation too?
lumogox said:
Hello!,
I got my phone into a weird situation, every time I try to connect to my PC, it's saying "Phone is in USB host mode", the PC tries to recognizes and nothing happens, after that the phone won't charge and stays like that until I rebooted, I can charge it with the original charger after this.
My device:
HTC One AT&T 32GB
ROM: ARHD 41.0
I also tried this method with no results: http://forum.xda-developers.com/showthread.php?t=2481211
Anyone with this situation too?
Click to expand...
Click to collapse
You mean it's showing up as QHSUSB_DLOAD in Device Manager?
Unfortunately that would indicate a hard brick, no fix, as far as I am aware of.
Welcome to the group of unfortunate people.
I guess the best option would be to send it back for warranty repairs, mine is the same and I'm 99.99% sure it has to do with the charging port.
Unfortunately for me I'm out of the US so warranty shipping is not an option at the moment.
There are other threads about this problem, but so far the only ones I heard that solved this problem was by repair or replace.
You mean it's showing up as QHSUSB_DLOAD in Device Manager?
Unfortunately that would indicate a hard brick, no fix, as far as I am aware of.
Click to expand...
Click to collapse
No, it's not bricked it works ok but only charges through wall charger and if you plug it up to a pc it gets into "USB Host Mode" and then you have to reboot to be able to charge from the wall charger.
My HTC showed the same message. Saying it can not charge into host mode.
HTC only charges powered off.
ferincr said:
Welcome to the group of unfortunate people.
I guess the best option would be to send it back for warranty repairs, mine is the same and I'm 99.99% sure it has to do with the charging port.
Unfortunately for me I'm out of the US so warranty shipping is not an option at the moment.
There are other threads about this problem, but so far the only ones I heard that solved this problem was by repair or replace.
No, it's not bricked it works ok but only charges through wall charger and if you plug it up to a pc it gets into "USB Host Mode" and then you have to reboot to be able to charge from the wall charger.
Click to expand...
Click to collapse
Indeed man, same situation here, I'm actually in Colombia, so not an option to send it, as I can't go back to factory settings without connecting it to the PC.
@nkk71 The device is fully functional, it's just not getting detected on my pc.
lumogox said:
Indeed man, same situation here, I'm actually in Colombia, so not an option to send it, as I can't go back to factory settings without connecting it to the PC.
@nkk71 The device is fully functional, it's just not getting detected on my pc.
Click to expand...
Click to collapse
What Windows version you running?
but be careful, QHSUSB_DLOAD mode is a brick... sooner or later
maybe best to get yourself an ubuntu live usb, and check adb and fastboot connections there. you can use this guide by @tobesedated to create a Live USB http://forum.xda-developers.com/showthread.php?t=2606577
maybe it's just bad/outdated windows drivers.
nkk71 said:
What Windows version you running?
but be careful, QHSUSB_DLOAD mode is a brick... sooner or later
maybe best to get yourself an ubuntu live usb, and check adb and fastboot connections there. you can use this guide by @tobesedated to create a Live USB http://forum.xda-developers.com/showthread.php?t=2606577
maybe it's just bad/outdated windows drivers.
Click to expand...
Click to collapse
I try with 3 different versions of Windows, on my jobI got Win 7, Win XP, and at home Win 8, same issue for all.
nkk71 said:
What Windows version you running?
but be careful, QHSUSB_DLOAD mode is a brick... sooner or later
maybe best to get yourself an ubuntu live usb, and check adb and fastboot connections there. you can use this guide by @tobesedated to create a Live USB http://forum.xda-developers.com/showthread.php?t=2606577
maybe it's just bad/outdated windows drivers.
Click to expand...
Click to collapse
lumogox said:
I try with 3 different versions of Windows, on my jobI got Win 7, Win XP, and at home Win 8, same issue for all.
Click to expand...
Click to collapse
Steps 8-15 of my guide show how to set up adb/fastboot in Ubuntu 32bit and to check if your device is recognized. You don't have to install Ubuntu just select to try it. I think that's what scares everyone off, is thinking they have to install the OS...It seems like a lot of work but it really isn't and compared to what you've gone through, it can't hurt....good luck
lumogox said:
I try with 3 different versions of Windows, on my jobI got Win 7, Win XP, and at home Win 8, same issue for all.
Click to expand...
Click to collapse
Win 7 and XP are pretty much OK with any drivers & hboot & firmware/rom, but what is it exactly showing you when you say "USB Host Mode"?
Have you considered uninstalling everything with HTC.... in control panel, and installing newer version: http://forum.xda-developers.com/showthread.php?t=2089508
then see if you get MTP (Media Transfer Protocol) working again.
USB Host Mode (as in Qualcomm High Speed USB Download Mode) is NOT a good sign! it's a brick about to happen.
maybe try changing the cable you are using to your PC!!!
EDIT: and make sure you're phone's USB port is not dirty or similar
nkk71 said:
Win 7 and XP are pretty much OK with any drivers & hboot & firmware/rom, but what is it exactly showing you when you say "USB Host Mode"?
Have you considered uninstalling everything with HTC.... in control panel, and installing newer version: http://forum.xda-developers.com/showthread.php?t=2089508
then see if you get MTP (Media Transfer Protocol) working again.
USB Host Mode (as in Qualcomm High Speed USB Download Mode) is NOT a good sign! it's a brick about to happen.
maybe try changing the cable you are using to your PC!!!
EDIT: and make sure you're phone's USB port is not dirty or similar
Click to expand...
Click to collapse
1. "Phone is in USB mode" appears as a notification on the phone when plugged to the computer.
2. Installed 3 different ROMs with the same result, uninstall everything, and nothing.
3. Don't know how to get back MTP.
4. Brick??
5. I try to charge it, but same thing happens.
6. Clean the port, and nothing.
lumogox said:
1. "Phone is in USB mode" appears as a notification on the phone when plugged to the computer.
2. Installed 3 different ROMs with the same result, uninstall everything, and nothing.
3. Don't know how to get back MTP.
4. Brick??
5. I try to charge it, but same thing happens.
6. Clean the port, and nothing.
Click to expand...
Click to collapse
let's take this down a notch, we dont care what your phone says, we care what shows up in Windows 7 Device Manager (or XP, maybe even Win8):
for example
I really haven't explored what steps are needed to get it back to stock, but mine connects to the pc as long as it's in bootloader so I can flash stuff like Fw but nothing that need to get into the sd card. (as far as I know).
nkk71 said:
let's take this down a notch, we dont care what your phone says, we care what shows up in Windows 7 Device Manager (or XP, maybe even Win8):
for example
Click to expand...
Click to collapse
Well, it's says nothing... doesn't appear anymore on Win 7 devices.
Try cleaning your USB ports?
Sent from my HTC One using Tapatalk
n1234d said:
Try cleaning your USB ports?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I'm thinking this a port issue, is damage somehow, however, I hope to find a software solution.
New Firmware
Phone that was purchased was not recognized by my computer in recovery and was locked with no S-Off and did not have a Super CID, but assuming that you have all of those things already and are developing these issues then I would try updating the firmware. For some reason, after flashing the 5.11.1540.9 firmware from http://forum.xda-developers.com/showthread.php?t=2485651 and updating to ARHD 71.1 the charging issue all has seemed to disappear. If anyone wants the full run down of how I got from my original non-functioning and unrecognized phone to where it is now I can put in details, but as far as I can tell the issue is just with the firmware if you find yourself being able to intermittently charge in different scenarios when it is off.
Loading New Firmware
Also, for some reason, computer would not recognize phone with TWRP recovery yet I could push files through adb when using CWM recovery. So what happened for me was loading up CWM and pushing the files that I needed into the data folder and flashing TWRP to then install it or rebooting the phone as normal and finding the file with something like a root file explorer. I feel like I may not be very clear with this so post if there needs to be more clarification.
it's a strange issue ,i think it is a hardware problem,happen to me and i try everything possible,without success,than i charge phone when power of and it was the only way ,but led was flashing so it was intermittent charging,i was able to charge only to 97%..i use my phone and somehow next day i was able to charge phone,but then problem occur again...and wired thing is that fastboot devices list is not empty but adb devices list is empty,so phone is not fully recognized by computer,and i forgot to say that day when i was able to charge phone,adb command worked...that day i flashed firmware recovery and rom again ,because i thought it will resolve the problem...
---------- Post added at 11:35 PM ---------- Previous post was at 11:23 PM ----------
ricehoshi said:
Phone that was purchased was not recognized by my computer in recovery and was locked with no S-Off and did not have a Super CID, but assuming that you have all of those things already and are developing these issues then I would try updating the firmware. For some reason, after flashing the 5.11.1540.9 firmware from http://forum.xda-developers.com/showthread.php?t=2485651 and updating to ARHD 71.1 the charging issue all has seemed to disappear. If anyone wants the full run down of how I got from my original non-functioning and unrecognized phone to where it is now I can put in details, but as far as I can tell the issue is just with the firmware if you find yourself being able to intermittently charge in different scenarios when it is off.
Click to expand...
Click to collapse
And do have same problem again after flashing new firmware?
The phone was a gift for my dad and it has been running fine since my last post. No charging issues and the phone does not go into host mode randomly anymore.
Well i also had the same problem...but i did factory reset on the phone and flashed it to completly stock ...and since then no problem..
Sent from my HTC One using XDA Free mobile app

[Q] Very puzzling USB phone issue-please help

I have the sprint htc one m7, I have been connecting it to my PC widows 7 64bit for the past year without any issues. I have the proper drivers installed on the pc. Now when I plug in via usb I get an immediate error message= on the pc it says DEVICE DRIVER SOFTWARE NOT SUCCESSFULLY INSTALLED, on the phone it says USB HOST CABLE IS PLUGGED IN UNABLE TO CHARGE.
I think the problem is with the phone because I have tried two computers different usb ports and cables and get the same. I also tried my wife’s phone and it works as it should. She has the same phone only difference is mine is rooted (stock4.4.2) and hers is not rooted.
I have tried uninstalling the drivers and reinstalling and get the same thing.
This is really bugging me because I don’t know what changed on my phone to cause this.
Please Please help if you can. I have searched for the solution without any luck
THANKS
Doug
Quick note=Under the driver software was not successfully installed message on my pc it says MTP USB DEVICE then has a red X with DEVICE UNPLUGGED next to it?
It is however able to see the phone when i put it in Fastboot= Fastbootusb.
What the heck is going on???
another note= after plugging it into the computer and getting the errors, when i plug it in to the wall charger it will not charge. Unless i reboot it then it will charge.
Anybody got an idea?
dug13 said:
I have the sprint htc one m7, I have been connecting it to my PC widows 7 64bit for the past year without any issues. I have the proper drivers installed on the pc. Now when I plug in via usb I get an immediate error message= on the pc it says DEVICE DRIVER SOFTWARE NOT SUCCESSFULLY INSTALLED, on the phone it says USB HOST CABLE IS PLUGGED IN UNABLE TO CHARGE.
I think the problem is with the phone because I have tried two computers different usb ports and cables and get the same. I also tried my wife’s phone and it works as it should. She has the same phone only difference is mine is rooted (stock4.4.2) and hers is not rooted.
I have tried uninstalling the drivers and reinstalling and get the same thing.
This is really bugging me because I don’t know what changed on my phone to cause this.
Please Please help if you can. I have searched for the solution without any luck
THANKS
Doug
Quick note=Under the driver software was not successfully installed message on my pc it says MTP USB DEVICE then has a red X with DEVICE UNPLUGGED next to it?
It is however able to see the phone when i put it in Fastboot= Fastbootusb.
What the heck is going on???
another note= after plugging it into the computer and getting the errors, when i plug it in to the wall charger it will not charge. Unless i reboot it then it will charge.
Anybody got an idea?
Click to expand...
Click to collapse
This is probably the most drastic method to fix it but the most likely way to fix it. Flash a RUU it reverts EVERYTHING to stock and deletes everything you had in the phone.
Since the computer recongizes it in fastboot RUU will work. Make a backup and if you are S-On then you have to relock bootloader first
Thanks for the reply, i thought about RUU and will probably have to attempt it. Im just not sure if its a software or a hardware issue? Everything else on the phone seems to be working fine. It just will not show up on any computer, i have tried 3 different computers and even installed HTC sync software on one and I still get the same error message.
Does this sound like a software issue or a hardware?
What do you think?
dug13 said:
Thanks for the reply, i thought about RUU and will probably have to attempt it. Im just not sure if its a software or a hardware issue? Everything else on the phone seems to be working fine. It just will not show up on any computer, i have tried 3 different computers and even installed HTC sync software on one and I still get the same error message.
Does this sound like a software issue or a hardware?
Click to expand...
Click to collapse
What do you think?
dug13 said:
What do you think?
Click to expand...
Click to collapse
sounds like a software problem since if it was hardware it wouldnt show up in fastboot either.
PLEASE HElp RUU failed to fix???????
ok as stated in the OP my HTC one wont connect to my pc. The only time is connected was in fastboot, so i did an RUU to attempt to fix the problem. After a successful RUU I still have the same problem= usb debugging is on i plug it in, it says installing drivers. Then I get the red X and the error message says =HTC MTP DEVICE IS UNPLUGGED & HTC MTP DEVICE FAILED.
I know everything else is working because my wife's phone connects no problem- so its not the usb port or cable my setting are the same.
ANYBODY GOT A SOLUTION?
PLEASE HELP- TIA
DOUG
dug13 said:
ok as stated in the OP my HTC one wont connect to my pc. The only time is connected was in fastboot, so i did an RUU to attempt to fix the problem. After a successful RUU I still have the same problem= usb debugging is on i plug it in, it says installing drivers. Then I get the red X and the error message says =HTC MTP DEVICE IS UNPLUGGED & HTC MTP DEVICE FAILED.
I know everything else is working because my wife's phone connects no problem- so its not the usb port or cable my setting are the same.
ANYBODY GOT A SOLUTION?
PLEASE HELP- TIA
DOUG
Click to expand...
Click to collapse
try talking to htc offical live chat
dont mention anything about being s-off or being rooted though they wont help you then.
as long as you are ruu you should have everything stock

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