[Q] Upper speaker volume dramatically reduced [hardware problem] - One (M7) Q&A, Help & Troubleshooting

Hi there,
I've had my HO since May and have noted in the past 3-4 months that the in-call volume level was getting less and less.
However I didn't think about it too much, blaming it on me personally as a person who's been having problems with in-call volumes of all my previous HTC phones.
However the problem didn't exist when I first bought the phone.
Just played some music on it:
I still can't hold the lower speaker grill right to my hear as it is just too loud - same as when I had just purchased the phone.
But the upper speaker is a different story - hold it right against it and I can still hear more sound coming from the lower speaker than the upper speaker.
There's no cracking or strange sounds, it just seems clogged up from dust/dried sweat/whatever?!
Tried gently cleaning it with pressured air, didn't do the trick.
Does anybody have another suggestion before I come up with a tooth brush and might damage the speaker inside?

Did some further research on some other boards:
took a dry toothbrush and scrubbed over the speaker a couple of times - like new again!

Related

my simple fix for Crack/muffled/distorted/blown speaker issue

This is a TEMPORARY FIX.
i have muffled/distorted/cracked/blown speaker.
whatever you guys called it.
i opened the case, and notice its the left speaker that is causing problem, the other speaker is working fine.
if there is only a way to shut down the spoiled speaker. cutting the power cable to that speaker is risky, and may cause more damage, and ruined the chance to get it fixed in the future.
so what i did was cut a piece of paper, folded it multiple times to be about 0.2cm thick.
place it on top of the spoiled speaker, then close the back case. the paper will press the spoil speaker and stop it from making any sound.
my tablet can now play sound at max volume with no distortion.
this is just a temporary fix until the ASUS service center at my place receive the spare part for speaker replacement. which may take months.
Instead of doing all that faffing around. Can't you just use the poweramp app and use the sound settings menu to cut off volume to that speaker by turning the knob towards the opposite speaker in the balance option. Although I don't know if this will totally decrease the output to the affected speaker.
bubblesmoney said:
Instead of doing all that faffing around. Can't you just use the poweramp app and use the sound settings menu to cut off volume to that speaker by turning the knob towards the opposite speaker in the balance option. Although I don't know if this will totally decrease the output to the affected speaker.
Click to expand...
Click to collapse
It will
Sent from my Kang Phone
bubblesmoney said:
Instead of doing all that faffing around. Can't you just use the poweramp app and use the sound settings menu to cut off volume to that speaker by turning the knob towards the opposite speaker in the balance option. Although I don't know if this will totally decrease the output to the affected speaker.
Click to expand...
Click to collapse
Even if this works, it only works in the power amp app.
If you watch YouTube videos, the speaker still blown sound.
My temp fix really works through out all app that produce sound.
And it is reversible. Just remove the paper and its back to the blown state.
Just a temporary fix until asus service center have the spare part to replace my speaker.
I had the same problem and read in another thread somewhere that the speaker grill to the "broken" one had popped up.
I took the back cover off and just pressed the speaker down. Worked perfectly.
I sent in my Nexus 7 after the speaker blew after a month. They sent me a new one after a week. Unfortunately it's still the C60 series but fingers crossed that there's no more problems.

[Q] Rattling/buzzing noise, something loose inside.

Upon receiving my second HTC one today (I RMA'ed the first one due to quality control issues discussed here: https://www.youtube.com/watch?v=NwOu5oXpjVQ ) I find that this one have something loose inside of it, somewhere around the area of the upper speaker or the camera (camera works I've checked it). And it makes this Rattling/buzzing noise every single time a put the phone in my left palm (or by lightly tapping the upper part of the phone), quite annoying after awhile... It's not from a loose power button nor the volume keys. I also tried pulling out the simcard tray as well, and the noise persists.
I never noticed this on the first phone. Are you experiencing any of this? This can't be normal, right?
Hey, a simple no answer would be good if you're not.
Thanks.
(Added poll)
No not for me. If anything, its probably the camera for you thats "loose". It happens with a lot of phones
I'm having a buzzing vibration from the top speaker when playing sound through the speakers (music, video, etc. but not during call). Definitely something vibrating under the speaker grill with the sound waves of the speaker, particularly at the frequency of a male voice talking. I'm about to contact HTC for a return. Very frustrating because the rest of my phone works great. Now I'm worried about getting a refurbished unit with other problems...
dborgo said:
I'm having a buzzing vibration from the top speaker when playing sound through the speakers (music, video, etc. but not during call). Definitely something vibrating under the speaker grill with the sound waves of the speaker, particularly at the frequency of a male voice talking. I'm about to contact HTC for a return. Very frustrating because the rest of my phone works great. Now I'm worried about getting a refurbished unit with other problems...
Click to expand...
Click to collapse
Got mine RMA'ed, second time now. I haven't received a refurbished unit as of yet.. But I'm not in the US and rma's are handled a little different (we do it through the retailer as long as there is any warranty left). Got a new device last time, and I'm expecting that is what I will be getting this time also.

Bottom Speaker Louder then Top?

As the subject states.
I'm noticing my bottom speaker is massively louder then the top speaker when playing music and when in call on loudspeaker.
I test by simply covering one of the speakers. The effext is very evident.
The top speaker is very low compared to bottom.
Is anyone else noticing this or has my top speaker failed on me?
dillalade said:
As the subject states.
I'm noticing my bottom speaker is massively louder then the top speaker when playing music and when in call on loudspeaker.
I test by simply covering one of the speakers. The effext is very evident.
The top speaker is very low compared to bottom.
Is anyone else noticing this or has my top speaker failed on me?
Click to expand...
Click to collapse
I'm noticing the same thing. Balance seems to be off.
If you have had it like that since the beginning you are most likely experiencing the same problem i had.
When the phone was built in the factory, a small plastic piece above the speaker wasn't removed correctly so it muffled the speaker. It went under the warranty cause it's a a problem from the factory
GeoI777 said:
I'm noticing the same thing. Balance seems to be off.
Click to expand...
Click to collapse
Starting to think this is normal?!
Which is weird.
I say normal. Because I just ran the rest on my girlfriends z3c and she notices the same low sound from top speaker.
Lame.
Gonna go test this is store on the demo models see if this is indeed normal...
Tried the demo model in store today I can confirm that both top and bottom speakers provided an EQUAL level of sound (when playing music at least.)
Unlike my phone which has clearly suffered over time through no direct fault of my own.
Sending it back tomorrow

Earpiece not working after Battery Replacement, any ideas?

I replaced the battery in my wife's phone and immediately afterwards I hear no audio from the earpiece. When I plugin headphones I can hear audio fine from the headphones, youtube pauses when I remove the headphones which indicates it does know that the headphones aren't plugged in and should be sending audio to the earpiece. Does anybody have any idea what connections might be the issue? I have taken the thing apart 4 times trying to find what connector might be misaligned with no luck thus far and really don't want to have to get another phone.
Same exact problem here...
Hi there archangelus2,
Have you ever found a fix to the problem? I also noticed that my loud speaker is now not as loud as it used to be... and by trial and error, I found out that squeezing the top right corner (looking at the screen) it gets a bit louder so I guess that some of the contacts aren't touching well or some other odd crap is going on. The phone is easy enough to open and take apart (if you know what you're doing and are very careful and gentle), but I did notice that given the complains that have been posted post-repair, it does not seem to be too reliable when putting it all back together. The earpiece going completely mute is complete nonsense for instance as there isn't all that much that could go "wrong" in those contacts and I wonder if something gets messed up at the software level after a replacement of hardware like the battery, is performed.
Any help and info will be greatly appreciated.
Cheers! and stay
archangelus2 said:
I replaced the battery in my wife's phone and immediately afterwards I hear no audio from the earpiece. When I plugin headphones I can hear audio fine from the headphones, youtube pauses when I remove the headphones which indicates it does know that the headphones aren't plugged in and should be sending audio to the earpiece. Does anybody have any idea what connections might be the issue? I have taken the thing apart 4 times trying to find what connector might be misaligned with no luck thus far and really don't want to have to get another phone.
Click to expand...
Click to collapse
Is there anyway that you accidentally messed with the earpiece? There is a small rubber protector inside the phone on top of the earpiece, I suggest you check to make sure this is positioned properly on the speaker.
Best of luck,
Matt
Yes, I just got my earpiece fixed. I had a 16 GB AT&T model who's sound was terrific. Then i got greedy and went for a 32 GB latin american model (some telecom I forgot the name of) its earpiece sound was extremely low. I ordered 2 earpieces from ali express just in case they were to be changed. Yesterday I took it to a shop and the guy fixed the original earpiece by applying some tape around the earpiece to focus the sound out of one way and now its as good as new. $10 and am happy.
So yeah probably in your case I'd say he kinda misplaced the earpiece. You may get it checked.

Speakerphone being weird; Is this a feature or defect?

I was using my Note9 on a phone call today with speakerphone on. I noticed some odd behavior where the earpiece and bottom speakers were both acting as speakers, but randomly, the earpiece would become quieter and only the bottom speaker would be loud. After some investigating, I realized that the earpiece became quieter ONLY when I either put my phone near my head (approximately 1 foot away or closer), or when my hand went near the screen. Note though, that the earpiece never gets muffled physically.
I'm trying to see if my phone is defective or if this is actually a phone feature. A safety feature, to be precise. I THINK that this is a feature to prevent you from accidentally putting the earpiece up against your face and blowing out your eardrums (exaggeratedly speaking), but I can't be certain.
Can anyone chime in if (A) they know this is in fact a feature, or (B) if they are able to also repeat the symptoms by doing the steps below? I'd greatly appreciate it. I still have time to do an exchange (only had the phone for 3 days now) and need to take advantage if my phone is broken or defective.
How to repeat the issue:
1) Make a call
2) Put phone on speakerphone
3) put phone on flat surface with nothing on top of it.
- - earpiece should be acting like a speaker
4) Hover your hand about 1 or 2 inches over the earpiece. Do not physically muffle the earpiece though.
- - earpiece should become quieter
5) remove hand from over the earpiece
- - earpiece should get louder again
6) Pick up phone and move it to your ear
- - earpiece should stay loud until it gets close to your head
Again, I appreciate any feedback.
Mine does it too. I'm guessing it may be intentional, to keep the speakerphone from blasting into your ear if you put the phone to your ear as if for a normal call.

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