[Q] Htc one stuck while updating - One (M7) Q&A, Help & Troubleshooting

I have a HTC ONE . Yesterday there was a OTA update of 707 mb of android 4.3. I installed it in the morning and the status showed completed and then all of a sudden it got stuck on a image with arrows and phone . I tried every possible thing still phone doesnt show up. I switched it off and on again still teh same. Need some help
P.S. no cables connected

ayushbaid said:
I have a HTC ONE . Yesterday there was a OTA update of 707 mb of android 4.3. I installed it in the morning and the status showed completed and then all of a sudden it got stuck on a image with arrows and phone . I tried every possible thing still phone doesnt show up. I switched it off and on again still teh same. Need some help
P.S. no cables connected
Click to expand...
Click to collapse
can you reboot into bootloader?
If so reboot phone from there, the picture shows your phone is in recovery.

No i cannot reboot too if i shut it down . it apperas the same way it is

ayushbaid said:
I have a HTC ONE . Yesterday there was a OTA update of 707 mb of android 4.3. I installed it in the morning and the status showed completed and then all of a sudden it got stuck on a image with arrows and phone . I tried every possible thing still phone doesnt show up. I switched it off and on again still teh same. Need some help
P.S. no cables connected
Click to expand...
Click to collapse
Looks like you'll need to wipe your phone, make sure you have a backup of everything you need because everything on your phone will be lost otherwise :
Hold the Volume-Down button
Hold the Power button for around 10 seconds
Release the Power button (but keep Volume-Down pressed)
You should see something similar to this :
Use the Volume buttons to move around and the Power button to select "Factory Reset"

ayushbaid said:
No i cannot reboot too if i shut it down . it apperas the same way it is
Click to expand...
Click to collapse
Yeah, that happens sometimes with stock recovery.. you need to try different moments for pushing the volume down button... and with some luck you'll be able to boot into the bootloader

Related

Please Help! Start up screen frozen

First of all, I am a newbie so please be patient with me....
I have the Sprint HTC hero and I did the following to root my phone>>>
hxxp://theunlockr.com/2009/11/18/how-to-root-your-sprint-hero-in-one-click/
After I rooted my phone succesfully, I came on here and downloaded Damage control v2.0r2 found here >>> hxxp://forum.xda-developers.com/showthread.php?t=653222
And then followed these instruction to load the damagecontrol ROM>>>
hxxp://theunlockr.com/2009/08/27/how-to-load-a-custom-rom-on-your-htc-hero/
I then hit reboot and now my HTC hero has been stuck for the last 30 mins on the start up screen which is white and has the words "hTC" in green letters and under that it says "quietly brilliant" in black letters, I can't turn the phone off or it will not let me hit the power button and home button to bring up the reboot screen.....I then tried plugging in to my PC through USB again and my PC screen went black.....
can anyone help????
pull the battery reboot into recovery and make sure you wipe EVERYTHING
wtphoto said:
pull the battery reboot into recovery and make sure you wipe EVERYTHING
Click to expand...
Click to collapse
Thanks for the input......
I tried doing this.... pulled battery and phone shut off.
I started phone back up by holding home and power buttons and it takes me to a white screen page (that has 3 androids on skateboards down at the bottom) that reads:
HeroXC
HBOOT-1.41.0000 (HERO20000)
MICROP-0110
TOUCH PANEL-SYN0140
RADIO-1.04.01.09.21
Sep 1 2009, 19:18:45
(Then it seems to give me only one option)
CLEARSTORAGE
Delete all user data?
<ACTION> Yes
<SEND> No
I was hoping to get the original reboot screen....what can I do from here????
predaphin said:
Thanks for the input......
I tried doing this.... pulled battery and phone shut off.
I started phone back up by holding home and power buttons and it takes me to a page that reads:
HeroXC
HBOOT-1.41.0000 (HERO20000)
MICROP-0110
TOUCH PANEL-SYN0140
RADIO-1.04.01.09.21
Sep 1 2009, 19:18:45
(Then it seems to give me only one option)
CLEARSTORAGE
Delete all user data?
<ACTION> Yes
<SEND> No
There is 3 androids down at the bottom on skateboards on screen....
I was hoping to get the original reboot screen....what can I do from here????
Click to expand...
Click to collapse
Did you flash a custom recovery
sounds like your root didnt work right I tried the unlocker way first and never got it to work right I would RUU and then re-root useing the guide in the sticky in the main forum.
chococrazy said:
Did you flash a custom recovery
Click to expand...
Click to collapse
Yes....I followed the steps under #2 on this website
hxxp://theunlockr.com/2009/11/18/how-to-root-your-sprint-hero-in-one-click/
(change x's to t's)
Try the tutorial on this page. Its the one I used and got it right the first time. If not, you can try Fresh's Kitchen. Its pretty much a one click root that actually works.
are you making sure you are not holding down the volume down button when you boot?
Hold down your home key and while holding it down press and let go of the power button. Just to be sure keep holding the home key. You should boot into a recovery console. Let me know if you get to it
If not you can still access it if you can get into fastboot....which is holding the down? volume button and turning it on.
Fresh's kitchen will Root your phone. I wish there was a way to get his on the top of google search's. His is alot easier than all the other methods.
Thank all of you that responded.
My phone was fixed in the weirdest way. I simply hooked it up to my PC with USB and rebooted both my phone and the PC and it worked.
So it seems that I may have simply unplugged the USB from the PC too soon and that is why it did not reboot all the way.
Anyway, that was just weird. A simple reboot to my PC while hooked to the phone through USB and it works fine and damage control Rom is working fine.
Once again thanks.
I noticed you got it to work. But I would like to add for anyone reading this, when you got the android guy on the skateboard its just the normally recovery screen that comes on the phone, its always there even when you flash a new recovery to your phone. Sometimes when im tryin to boot into recovery I will get the same screen, pull the battery and try again, Iv had times where it went to the white screen 5 or more times and then finally boot into my custom recovery.
[email protected][email protected]!!!
So this happen to me the next day after i rooted..i put on some theme and what not
i was stuck on the boot up screen..i put on a nexus boot up so it was the colors going into eachother making a X
and like i did the home and turn on button..after all this i restored and what not then turn off phone and turned back on and it got stuck again..so i was like okay? i took my battery out then trying to turn it back on..and it wont(((
HELP! plzzzz
Okayyy..well i got my phone to turn on..but it stuck on the boot up still after i do the recovery and what not..the nexus thing is still doin the X thing
AndroidFAN101 said:
So this happen to me the next day after i rooted..i put on some theme and what not
i was stuck on the boot up screen..i put on a nexus boot up so it was the colors going into eachother making a X
and like i did the home and turn on button..after all this i restored and what not then turn off phone and turned back on and it got stuck again..so i was like okay? i took my battery out then trying to turn it back on..and it wont(((
HELP! plzzzz
Click to expand...
Click to collapse
nandroid back, and make sure the nexus boot is made for you rom build.
im sorry, but ive never heard of holding home+power button. am i doing it the long way? volume down+power, then home for recovery.
lately, quickboot all the way, but still...
AndroidFAN101 said:
So this happen to me the next day after i rooted..i put on some theme and what not
i was stuck on the boot up screen..i put on a nexus boot up so it was the colors going into eachother making a X
and like i did the home and turn on button..after all this i restored and what not then turn off phone and turned back on and it got stuck again..so i was like okay? i took my battery out then trying to turn it back on..and it wont(((
HELP! plzzzz
Click to expand...
Click to collapse
You will probably have to wipe everything and flash a rom again.
Here is a nexus boot screen that will work. And it wont mess with the rom.
View attachment boot1.zip
sorry forgot to let you guys know..im running HTC HERO SPRINT..
:/ i just put a next theme on it

[q] [help] moto milestone bootloop at android logo

I have a Motorola milestone (second hand) and tried to load a update for it then i noticed the following problems:
- boot looping at the android logo
-when i tried going into bootloader i get a blank black screen
-when i go into recovery and try to update using "update.zip" i get a EOCD error and another time i get a authorization error
WHAT TO DO????
Come on dude,
Just search EOCD error, I think you will find at least 15 topics.
You lost root, Nedd to flash vulnerable recovery sbf. You will find latest instructions on nadalbak site.
You can find site inside his cm7 topic. Milestone android development.
Sent from my Milestone using xda premium
i'm fairly new to the milestone side, the version that is on the phone is 2.2
Everybody's instruction is to put the phone in bootloader mode and connect to the pc but i only get a black screen and then the phone restarts hence rsd lite not picking it up
Put it in recovery and try to flash another sbf, it should work.
Trough rsd lite.
try that just now and still no response on the pc, and i know the usb port is working because i charged the phone
Are you sure your drivers for phone are correctly installed?
Explain correctly installed?
yeah so what about when i try going into boot loader and get a blank screen?
In the early development of moto driver's phone wasn't recognised by rsd lite.
I didn't hear of that problem anymore though. The solution was to reinstall / install drivers again or try on another pc.
Cable could also be a problem.
Are you trying to enter bootloader with the cable connected to phone? If yes try without and after connect it.
The cable isnt the problem, im sure of that and i tried on two other laptops but they are 64 bit windows 7 but anyways why when i press "power+vol up + camera" i only get a black screen and not black screen with other milestones?
I'm thinking thats the problem or reason why rsd lite not picking up the phone cuz its not in bootloader mode
Ahhh
It took some time since last used bootloader.
But I think is power + x for bootloader.
==== update ====
my bad that's for recovery
oky just tested:
it's power + up key from keyboard
now when i first pressed the power i got a black screen, so i pressed the power again while holding the up key .. and voila:
bootloader 90.78
battery ok
....
good luck ..
when this happened to me i was shocked so much , but then i got it fixed so yay
sigh was trying that from lastnight but no luck
Does anybody have a video to how this done because i'm wondering if i'm doing it right cuz i'm still getting black screen when trying to go into bootloader, i pressed "power + up button on DPAD" and then pressed the power button again but still black screen
While the phone is off, hold the up button on the D-pad and press the power button. Do not let go of the up button until the bootloader screen comes up.
while the phone is off? i can't turn off the phone because its just looping so i take out the battery then put it in and press up and power button so is that the right way?
Yes,
If it doesn't work, for pre 90.78 bootloader I think it was another combination of keys.
Google it
Got it all wrong, the problem was that a app was installed and then the phone was restarted then the looping start at the android sign
no luck, the ways i see is the same as urs
reesieBennett said:
Got it all wrong, the problem was that a app was installed and then the phone was restarted then the looping start at the android sign
no luck, the ways i see is the same as urs
Click to expand...
Click to collapse
about the video:
found this on youtube:
bootloader:
http://www.youtube.com/watch?v=xjQcvg3Eplc
recovery:
http://www.youtube.com/watch?v=H3Vl9NbU6Ag&feature=related
if you enter recovery try wiping everything / factory reset and see if it get into android.
other than this i haven't got any other idea,
it is possible to reboot it with adb if you got a rom that supports adb at boot. ex CM7. cm6 and froyo rom not sure but this is a long shot.

[Q] Stuck on Htc Logo and can not power off

Hi Everyone;
I unlocked my phone for flashing custom rom. After unlocking i reebooted it and was normal. Then i flashed cwm via htc one toolkit. It was successfull as well. Then i go to cwm and made factory reset + wipe cache + dalvik cache. Then i go to install zip from sd card but i could not find my rom file. Thought, it was deleted while unlocking device. Then decided to reboot phone again to copy rom file into the phone and reboot.
But, when i rebooted phone from cwm, it stuck on HTC Logo( Quietly Brilliant screen). Waited sometime, but nothing happened. Then i tried to power off it and boot into bootloader or recovery. I press and hold power button but it does not respond anyhow. When i am holding power button ,back and home buttons are blinking but nothing happens. Almost five minutes i waited as holding down power button but phone does not power off anyhow. i tried all methods like vol down + power, vol up + power and both volume keys + power. But really nothing happens, just blinking back and home buttons. That's all.
I can not simply power off device. :crying:
I also tried boot device via fastboot commands but it says "waiting for device" means computer does not recognize device.
Guys, i need an urgent help. Please...
just keep trying to reboot via holding power or power+vol down. if it doesnt reboot after 30 sec or so let go then try again. if that doesnt work you will have to wait for the battery to die. once you get to bootloader use all in one toolkit to erace cache. then boot to recovery and you rom should be there if not boot back to bootloader and sideload rom
skinsfanbdh said:
just keep trying to reboot via holding power or power+vol down. if it doesnt reboot after 30 sec or so let go then try again. if that doesnt work you will have to wait for the battery to die. once you get to bootloader use all in one toolkit to erace cache. then boot to recovery and you rom should be there if not boot back to bootloader and sideload rom
Click to expand...
Click to collapse
just keep trying to reboot via holding power or power+vol down. if it doesnt reboot after 30 sec or so let go then try again. if that doesnt work you will have to wait for the battery to die. once you get to bootloader use all in one toolkit to erace cache. then boot to recovery and you rom should be there if not boot back to bootloader and sideload rom
Click to expand...
Click to collapse
First thank you for your quick reply. Unfortunatelly, power+vol down does not work at all. Maybe i tried 50 times.
Anyhow, after battery die. How can i boot into bootloader. I mean, can phone be charged again in this situation? Also, even if i manage to boot into bootloader or recovery how can i put custom rom file into phone. Actually, i did not use sideload or whatever you mentioned before.
I am serouisly confused now and don't know what to do.
Anyhow, as you said, firlst i need wait to battery die i think. Then i will report back whats happen.
Thank you again btw.
Blue_Shine said:
First thank you for your quick reply. Unfortunatelly, power+vol down does not work at all. Maybe i tried 50 times.
Anyhow, after battery die. How can i boot into bootloader. I mean, can phone be charged again in this situation? Also, even if i manage to boot into bootloader or recovery how can i put custom rom file into phone. Actually, i did not use sideload or whatever you mentioned before.
I am serouisly confused now and don't know what to do.
Anyhow, as you said, firlst i need wait to battery die i think. Then i will report back whats happen.
Thank you again btw.
Click to expand...
Click to collapse
yes your not the first person with this problem. hold power+vol down to get into bootloader. press power button in bootloader to get in fast boot mode. use all in one toolkit to erase cache and side load rom. i recommend all in one toolkit because it automates the process. just select the option then follow on screen steps
Good to hear that i am not the first person That means somehow there is a solution i beleive. Still waiting for battery die. even i had 50 percent battery at the begining but still it holds on I never say again htc battery is bad
I exeprienced that stucking on boot logo several times before with my other htc phones but holding power + vol down/up worked always. This is the first time for me that i faced with power button can not power off device.. Well, ,i hope i wish i can handle out this problem. Definetley with your help.
Regards,
I am having the same problem and don't know what to do :crying:
Today I just got my One. Unlocked bootloader, rooted, flashed Android Revolution rom. Everything worked fine for a while... I wanted to reinstall the rom because I wanted to change some options in the installer - I did not wipe because it was the same rom (big mistake I guess!!). After making the installation option changes, when it was done it proceeded to reboot but now I am stuck in a white HTC logo boot loop hell... (with the red text at the bottom that says "this build is for development purposes only" etc). Holy crap I never had a phone that I could not remove the battery. I cannot get this back into recovery or ANYTHING, it just keeps looping... computer recognizes it, no problem with drivers or anything it just doesn't stay connected long enough (because of the constant looping) to be able to use the toolkit.
PLEASE any advice?? Can't even shut it down omg. Do I have a $600 brick here? :crying::crying:
Deeva said:
I am having the same problem and don't know what to do :crying:
Today I just got my One. Unlocked bootloader, rooted, flashed Android Revolution rom. Everything worked fine for a while... I wanted to reinstall the rom because I wanted to change some options in the installer - I did not wipe because it was the same rom (big mistake I guess!!). After making the installation option changes, when it was done it proceeded to reboot but now I am stuck in a white HTC logo boot loop hell... (with the red text at the bottom that says "this build is for development purposes only" etc). Holy crap I never had a phone that I could not remove the battery. I cannot get this back into recovery or ANYTHING, it just keeps looping... computer recognizes it, no problem with drivers or anything it just doesn't stay connected long enough (because of the constant looping) to be able to use the toolkit.
PLEASE any advice?? Can't even shut it down omg. Do I have a $600 brick here? :crying::crying:
Click to expand...
Click to collapse
Did you read the other posts in this thread? The way you do a "battery pull" on this phone is to HOLD the PWR + VOL DOWN button for ~15seconds. Your capactivie buttons will blink, too. On my device, it took exactly 15seconds to reboot. There have been some reports of some phones that get so stuck that you just have to wait until the battery dies and charge it back up.
Alternatively, if the computer is recongizing it, try to adb reboot recovery to try and get into the recovery.
Deeva said:
I am having the same problem and don't know what to do :crying:
Today I just got my One. Unlocked bootloader, rooted, flashed Android Revolution rom. Everything worked fine for a while... I wanted to reinstall the rom because I wanted to change some options in the installer - I did not wipe because it was the same rom (big mistake I guess!!). After making the installation option changes, when it was done it proceeded to reboot but now I am stuck in a white HTC logo boot loop hell... (with the red text at the bottom that says "this build is for development purposes only" etc). Holy crap I never had a phone that I could not remove the battery. I cannot get this back into recovery or ANYTHING, it just keeps looping... computer recognizes it, no problem with drivers or anything it just doesn't stay connected long enough (because of the constant looping) to be able to use the toolkit.
PLEASE any advice?? Can't even shut it down omg. Do I have a $600 brick here? :crying::crying:
Click to expand...
Click to collapse
no. if it turns on you should be ok. try holdind power+vol down to get into bootloader then try toolkit if it just stays on waiting for device press power button to get into fastboot mode from bootloader
skinsfanbdh said:
yes your not the first person with this problem. hold power+vol down to get into bootloader. press power button in bootloader to get in fast boot mode. use all in one toolkit to erase cache and side load rom. i recommend all in one toolkit because it automates the process. just select the option then follow on screen steps
Click to expand...
Click to collapse
hi again. this morning my battery finally out. Then i put my phone to the charger and started it in fastboot mode( that is a good new) Then i left it for 20-30 minutes to charge a little bit for flashing custom rom.Then i went to recovery and started adb sideload. Sideload was succesful and finally came to aroma installer of trickdroid. I chose my installation options and started to flash rom but process was frozen on 10 percent. It was saying unmount system, unmount cahce and both of them has notification as "already unmounted". But installation was not going on. Then again i tried to go back fasboot mode again by press and holding power+vol down but unfortunatelly lights are blinking but nothing happens again. I think i need to wait to battery die again.
Isn't it quite weird? Why power+vol down combination does not work for me anytime? So, do i need to wait for battery die in every frozen? Do you have any ideas or comments ?
Do i need to go back to stock first ?
EDIT : Battery was out again and i tried once more. This time installation (trick droid) was successful but it frozen at the end this time. And unfortunatelly i can not restart (power+vol down) it again again Holy crap, i am really pissed off with this problem.
O..K...Finally, i managed to start my phone and now it works... Especially thank you skinsfanbdh for your support.
But still i don't know how to solve button configuration problem. But anyhow i think i won't need quite sometim to use it I hope someone can find a solution for that later.
Guide me with steps please
Blue_Shine said:
O..K...Finally, i managed to start my phone and now it works... Especially thank you skinsfanbdh for your support.
But still i don't know how to solve button configuration problem. But anyhow i think i won't need quite sometim to use it I hope someone can find a solution for that later.
Click to expand...
Click to collapse
Hi, I have the same problem now and I let my phone die but when I put it to charge and try to go in bootloader, it's doesn't go and gets stuck at the logo again.
Would you please guide me with the steps how u fixed your phone?
Blue_Shine said:
O..K...Finally, i managed to start my phone and now it works... Especially thank you skinsfanbdh for your support.
But still i don't know how to solve button configuration problem. But anyhow i think i won't need quite sometim to use it I hope someone can find a solution for that later.
Click to expand...
Click to collapse
Do u fix it,i have same problem.on Zenfone max.after successfully rom installation i reboot my phone thn it stuck on resurrection remix logo,then i go into recovery,and mount the stock image without wiping.then twrp showed that image installation successful.thn i reboot it in recovery but it stuck on asus logo.what can i do right now?
Fix it
skinsfanbdh said:
no. if it turns on you should be ok. try holdind power+vol down to get into bootloader then try toolkit if it just stays on waiting for device press power button to get into fastboot mode from bootloader
Click to expand...
Click to collapse
Today i fixed it via asus flash tool.with the right steps it can be flash to stock with no problem
What should I do if I can't even get to the boot screen? I tried holding down the power and volume up buttons, but it just restarts and goes back to the same HTC load screen, what do I do????

[Q] Xperia Z dead :(

Ok guys. I installed the update named "C6603_10.3.1.A.1.10_Orange FR" with Flashtool. It went well during the process. Then it restarted. After restarting it started showing the Orange boot image. And when it booted completely something came up saying NFC update failed (00006). And then it started restarting every minute. I cant even restart the flashing procedure with this thing just restarting. Cant go in any setting it will just start restarting. And there is not network signal on the top right side as it shud be showing.
Please Please tell me anything helpful with which i can atleast go back to 4.1.2 and get the hell out of this problem.
withstand said:
Ok guys. I installed the update named "C6603_10.3.1.A.1.10_Orange FR" with Flashtool. It went well during the process. Then it restarted. After restarting it started showing the Orange boot image. And when it booted completely something came up saying NFC update failed (00006). And then it started restarting every minute. I cant even restart the flashing procedure with this thing just restarting. Cant go in any setting it will just start restarting. And there is not network signal on the top right side as it shud be showing.
Please Please tell me anything helpful with which i can atleast go back to 4.1.2 and get the hell out of this problem.
Click to expand...
Click to collapse
have you done the hold power & volume up untill it buzzes 3 times thing to shut it down? you should be able to get into flashmode from there
PNuT. said:
have you done the hold power & volume up untill it buzzes 3 times thing to shut it down? you should be able to get into flashmode from there
Click to expand...
Click to collapse
I was able to re-flash the same firmware but this time i was brought upon with one more shocking stuff. It booted and came upon a screen saying "FACTORY STARTUP SERVICE-Please wait for POWER OFF button"
It has 2 options 1) a big button saying "POWER OFF"
2) Use phone
If i click on power Off thing nothing happens and if i click on use phone button it shows a black screen and it does nothing after that just reboots every minute.
Guys please try to give any suggestion regarding this
withstand said:
I was able to re-flash the same firmware but this time i was brought upon with one more shocking stuff. It booted and came upon a screen saying "FACTORY STARTUP SERVICE-Please wait for POWER OFF button"
It has 2 options 1) a big button saying "POWER OFF"
2) Use phone
If i click on power Off thing nothing happens and if i click on use phone button it shows a black screen and it does nothing after that just reboots every minute.
Guys please try to give any suggestion regarding this
Click to expand...
Click to collapse
If you completely reboot it in the way I said earlier does it do the same when you start it again?
when flashing are you erasing all user data etc.?
PNuT. said:
If you completely reboot it in the way I said earlier does it do the same when you start it again?
when flashing are you erasing all user data etc.?
Click to expand...
Click to collapse
yes bro am wiping everything by clicking the check boxes in the top-right side if am not wrong ??
Now am downloading the indian version of this update and try to re-flash. hope it atleast starts up my Z (
Took it to my frnd. He did something with the Indian version of the update. And i got my Z back as it was. thnx alot for the help PNut.

[Q] SystemUI stopped working

I was freezing some apps in my app manager Think it was called rom box or something. When I closed the program, I got a message that com.systemui stopped working. Now my touchscreen isn't working.
I have a backup from earlier today on my pc but I cannot get it to my phone as it doesn't show up when I plug it in to my pc. My phone is an LG G2 Verizon with TWRP.recovery.
Not sure what options I have here.
I am running stock build I believe 4.2.2 kitkat
First post. Sorry if this is vague and needs more info. Can't really get anything off my phone
Thanks for any help!
xxdaman1200xx said:
I was freezing some apps in my app manager Think it was called rom box or something. When I closed the program, I got a message that com.systemui stopped working. Now my touchscreen isn't working.
I have a backup from earlier today on my pc but I cannot get it to my phone as it doesn't show up when I plug it in to my pc. My phone is an LG G2 Verizon with TWRP.recovery.
Not sure what options I have here.
I am running stock build I believe 4.2.2 kitkat
First post. Sorry if this is vague and needs more info. Can't really get anything off my phone
Thanks for any help!
Click to expand...
Click to collapse
Power it off, follow the key sequence to get into recovery...
Press power and volume down, hold til LG Logo, let off and immediately press them both again, hold til you get the factory data reset screen, hit power twice to boot to TWRP.
mjones73 said:
Power it off, follow the key sequence to get into recovery...
Press power and volume down, hold til LG Logo, let off and immediately press them both again, hold til you get the factory data reset screen, hit power twice to boot to TWRP.
Click to expand...
Click to collapse
Yeah I ended up resetting to factory defaults last night. Connected phone back to pc and moved over the backup and booted to TWRP and restored.
Thanks!

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