Database Develop

Reboot? Shut down? NO! New problem. Black screen..

Hi, with stock 2.2.1, I experience phone having blackscreen. How it happen. I press on the wake button, nothing happen. Press again, the phone wake, and sleep... lol. I have no problem in auto reboot and shut down, only this problem...
Anyone face this too?
Sent from my LG-P990 using XDA Premium App

Isn't this the BSOD everyone always goes on about?
Apparently it happens to a lot of people.

Meltus said:
Isn't this the BSOD everyone always goes on about?
Apparently it happens to a lot of people.
Click to expand...
Click to collapse
Is it? i thought everybody was experiencing reboot and shut down...

xxdoggyxx said:
Hi, with stock 2.2.1, I experience phone having blackscreen. How it happen. I press on the wake button, nothing happen. Press again, the phone wake, and sleep... lol. I have no problem in auto reboot and shut down, only this problem...
Anyone face this too?
Sent from my LG-P990 using XDA Premium App
Click to expand...
Click to collapse
i also had this problem with Stock ROM when i bought my phone, 2 hrs later i flashed MCR ROM - no problem anymore

How come you have 2.2.1??? update to 2.2.2...
Sent from my LG-P990 using XDA App

xmoo said:
How come you have 2.2.1??? update to 2.2.2...
Sent from my LG-P990 using XDA App
Click to expand...
Click to collapse
No idea... I bought my phone at the earlier earlier batch, where it is pack in bubblewrap... LOL!
Anyway, at 2.2.2, still same problem. Doesn't want to get custom rom, as after my exam, i'm going down to LG and get some servicing or shyt out from them...
The problem exist especially when you are charging. It occur also when you put your phone to sleep while running on GPS. Very fedup with it.

It is categorized in Freeze and Reboot Problem
It's the first stage of that problem, if you continue using it, you will suffer the reboot problem

xxdoggyxx said:
Hi, with stock 2.2.1, I experience phone having blackscreen. How it happen. I press on the wake button, nothing happen. Press again, the phone wake, and sleep... lol. I have no problem in auto reboot and shut down, only this problem...
Anyone face this too?
Sent from my LG-P990 using XDA Premium App
Click to expand...
Click to collapse
Sorry to hear that for you but, it happens to a lot of us the Freeze called BSOD (Black screen of Death)
Welcome to the happy LG owners club called BSOD...

also known as sleep of death

Welcome to join BSOD.
Sent from my LG-P990 using XDA App

Oh. BSOD. Haha

Maybe you just can change the rom and wait LG update.
Sent from my LG-P990 using XDA App

black screen on wake up after sleep... lcd display hardware fault
i have two optimus 2x
one works perfectly ,The second has this problem ..when the light goes out and pressed the power button to wake up screen is black... can see only light
i open both and i change motherboard between them
the problem remained at the same display whit the other motherboard from the one who work perfectly
conclusion...i ordered another lcd

ali_alex said:
i have two optimus 2x
one works perfectly ,The second has this problem ..when the light goes out and pressed the power button to wake up screen is black... can see only light
i open both and i change motherboard between them
the problem remained at the same display whit the other motherboard from the one who work perfectly
conclusion...i ordered another lcd
Click to expand...
Click to collapse
Damn you crazy!
I had this issues once. Never after.

xmoo said:
Damn you crazy!
I had this issues once. Never after.
Click to expand...
Click to collapse
i had this issue after flashed mcr rc17 never before,in the first time i belive that this rom has the issue but ...flased back to stock and the problem remain the same,tried different 11 stock rom and no way !
after i make the change !

i have still the original dual and have all of the reportet problems.
Reboot, Shut down and Black screen
net

solution to some bsod models. Tested, working!
Many p990 bsod models have faulty soldering of some sort. A solution which have worked for many is to simply plug in your charger. When your phone goes to sleep and doesnt wake up when you hit the power button, just leave it be for 12+ hours. Place your phone on something soft as well, like your bed. This will heat up the device and fix the faulty soldering. If it does not work, try longer period of charging. Good luck. (I will take no responsibility if this does not work as planned)
This was tried on a bsod model which went to unresponsive sleep every 5-30 minutes. After this procedure it was faultless

killacan said:
Many p990 bsod models have faulty soldering of some sort. A solution which have worked for many is to simply plug in your charger. When your phone goes to sleep and doesnt wake up when you hit the power button, just leave it be for 12+ hours. Place your phone on something soft as well, like your bed. This will heat up the device and fix the faulty soldering. If it does not work, try longer period of charging. Good luck. (I will take no responsibility if this does not work as planned)
This was tried on a bsod model which went to unresponsive sleep every 5-30 minutes. After this procedure it was faultless
Click to expand...
Click to collapse
Lol... Solder have melting point of at least 90℃. I don't wanna melt my phone..
Sent from my Optimus 2X using XDA Premium App

have u tried not to sleep your device when charge?? settings->applications->development->stay awake

I've had my LG for quite some time now and I still trying to figure it out. So, if you're patient enough, please, just bare with me for a while as I explain what I've tried so far what what were the results.
A lot of people complains about this phone... unstable, crashes, reboots, BSOD, etc...
The first problem I had, came with the stock ROM... after a while the Wi-Fi just stopped working and it would display "Error..." as a message. The only solution was to reboot. 3 or 4 days after I had bought it, this was already killing me... so I started trying other ROMs but all seemed to suffer from some sort of problem except for one (see phone info below), which I've been running since June and I find it impeccably stable I can basically keep my phone running for as long as I want, as long as the battery doesn't run out (obviously), which brings me to a second point... battery drain!!
The battery drain was the only problem I didn't manage to find a solution for... and after a certain while, even though my phone was stable, having to charge my phone every single day was becoming very annoying.
Since I live in a different country than my GSM operator, it doesn't come as a news flash that network look-up has a big impact on the battery life, specially because I live close enough to the border to be able to keep the signal but in some parts of my house the signal is lost forcing the phone to search for a new network, which sometimes it finds (roaming) and sometimes it comes back to the original network and so on... However, what I find, unarguably, to have the biggest impact on the battery is having the Wi-fi enabled when there's no available network, it's just huge, it can suck up the battery in a few hours...
So, I decided to try some of those power management apps such as Locale, Green Power and some other, in order to minimize these problems, but curiously, they all caused the same problem... BSOD within a matter of minutes. I installed the app, configured it, waited for the phone to go into sleep and puff... it was gone. The only way out of it was removing the battery. I uninstalled the app, and the phone was stable again... this happened with every single app of the kind, that I have tried.
At the moment my phone is as stable as it gets but if I don't pay it enough attention, the battery dies in a blink of an eye.
Model number: LG-P990
Android version: 2.2.2
Baseband version: 1035.21_20110614
Kernel version: 2.6.32.28-mck-r14-ocuv
Build number: FRG83G
LGE version: 19/5-11 MoDaCo FR17 Fear Edition 10
Any suggestions will be more than welcome.
Cheers!

My Note Is Driving Me Insane. Can Anyone Help?

I'm not sure if my 2 month old Note has had the following problem since day 1 but it's been doing if for a long time now.
The problem is there with a stock standard rom and any of the other custom roms and kernels that I've tried. I'm currently using Rocketrom with Speedmod kernel. I've also used Checkrom and Abyssnote kernel.
If the Note had been asleep for about 15 minutes or more when I wake it up then try to do anything like opening an app, closing an app that's already open etc there's a 2 to 3 second lag the first time I try to do anything. Everything is then normal until the next time that the Note has been asleep then it's the same story again.
Can anyone give me a clue as to what is going on here? I'm starting to think that it's hardware related, but apart from this problem the Note functions perfectly normally.
Also, if I have a CPU monitor installed, like URsafe CPU Monitor, when the lag is happening the monitor shows that the CPU is working hard.
Help please!!!!!

Does this happen after a complete hard reset with no apps installed?
Does this happen on Stock ROM?

Are you using WiFi?
Sounds like WiFi is sleeping when the screen is off, and either it is trying to connect and/or some app is wildly trying to connect using it.
Try seePU++ can tell you what the most active app is, but IIRC you have to pay for that that feature. There may be others.

PoisonWolf said:
Does this happen after a complete hard reset with no apps installed?
Does this happen on Stock ROM?
Click to expand...
Click to collapse
Yes, it happens on stock rom with no apps installed. I'm not totally sure what you mean by a complete hard reset. Can you please tell me how I do that? I'm willing to try anything to get rid of this problem.

jeromepearce said:
Are you using WiFi?
Sounds like WiFi is sleeping when the screen is off, and either it is trying to connect and/or some app is wildly trying to connect using it.
Try seePU++ can tell you what the most active app is, but IIRC you have to pay for that that feature. There may be others.
Click to expand...
Click to collapse
The problem still happens with WiFi disabled. On top of that it doesn't matter how long I leave it after I wake the phone up till I try to do something like launching an app. The problem is still there the first time I do anything with the phone.

I have rocket rom and sometimes when I turn on the screen the screen wont work. The physical buttons work but the screen is wont respond to touch.
Turning on and off the screen fixes this.
Very annoying.
Makes me appreciate Apple more.

CorruptedSanity said:
...snip...
Makes me appreciate Apple more.
Click to expand...
Click to collapse
Ban him!

appro77 said:
Yes, it happens on stock rom with no apps installed. I'm not totally sure what you mean by a complete hard reset. Can you please tell me how I do that? I'm willing to try anything to get rid of this problem.
Click to expand...
Click to collapse
Do a clean stock ROM with no root or anything.
Do a factory reset and erase your USB storage as well (i.e., tick the option when you're factory resetting).
Remove your microSD card.
Now, does the problem still occur? If it does, get your phone exchanged/repaired. It sounds like a hardware problem.

What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...

kanej2006 said:
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
Click to expand...
Click to collapse
Really? I haven't noticed this at all on my phone. Any specific apps I can test this on?

kanej2006 said:
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
Click to expand...
Click to collapse
Same here, totally normal.
Sent from my GT-N7000 using Tapatalk

1902 said:
Same here, totally normal.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
Just not getting that myself. I am not terribly patient, and generally the most I have to wait is a second for an app to respond after waking the phone, and that is not often.

Stock unrooted HK version, never seen anything like that delay, mine works instantly on waking
Sent from my GT-N7000 using Tapatalk

Same delay here. Stock ROM, and rooted.

kanej2006 said:
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
Click to expand...
Click to collapse
I dare say this is not normal, the only time there is a delay in opening the dialer/contacts application is when you initially boot the device and have both of those running for the first time subsequent runs have no delay what so ever on my end ( when i still had the note )

kanej2006 said:
What you are experiencing is perfectly normal.
I'm getting the exact same issue. When the phone is not used for a long period of time, is then unlocked, opening contacts, sms or the menu takes a good 2-3 seconds.
It's really annoying and it's a delay when 'waking up' the phone.
Supposedly this issue should be fixed with Ice Cream Sandwich, so be patient and this bug should soon be gone...
Click to expand...
Click to collapse
If this is normal it's incredibly bad that Samsung would design something like this. The wake up lag is bad enough let alone this. Can't see how it can be normal though. My SGS2 didn't have it and some other users aren't seeing it. I think I'll hang out for ICS and see if it goes away before I take any further action.

Strange issue, seems it occurs for some but not all...
Once again, I unlocked the screen after 2 hours of no use, when pressing contacts, there was a 2 second delay and when attempting to call someone there was a good 2-3 decond delay...

jeromepearce said:
Just not getting that myself. I am not terribly patient, and generally the most I have to wait is a second for an app to respond after waking the phone, and that is not often.
Click to expand...
Click to collapse
Luky you :banghead:
Sent from my GT-N7000 using Tapatalk

Despite being my first Android device I have come to accept that this is normal for this OS.
Unfortunately I have become a big whiner on this forum because of this same issue.
The day before yesterday there was an update on the kies ,LA4,after updating it felt a bit faster overall but the wake up and the incredibly annoying Contacts lag is still there.
I myself am not any particular OS follower or a fanboy of any certain brand for that matter.
So I'm stuck with Android for the time being, since I don't like both iTunes and izunes dependency, besides no big screens there.
However I suspect that this is an Android thing, as far as I know Android is based on Java and Java is known to be laggy,so until a very powerful CPU is available for mobiles, for me its either live with it or Leave it !! and since there is no alternative for now will wait and see how good ICS does and decide accordingly.
I'm on stock ROM and unrooted.

The Note seems to do this once or twice but when a program/app has been opened once it usually reopens them instantly.
This morning when turning on my Note for the first time, there was a few second delay when attempting to call someone, another delay when opening contacts and another slight delay when viewing sms messages.
However, the second time I attempy to open something it's usually immediately.
There should not be ANY delay when opening programs/apps and Ice Cream Sandwich should fix this wake up issue which some users such as myself am experiencing.
It's a shame, really since I'm getting no other lag/delay. The phone is super fast in every possible way, only sometimes it's a little slow at waking up!!

Screen wake up issue ?

My wife's S5 fails to wake up after multiple home button or side button presses. Sometimes takes a lot of tries!
Anyone else ?
HTC UltimEight ??

Not experiencing anything like that here. Wakes up the first click every time.

I have this problem too. Are you running ART?

Had the same issue this morning. Took a minute for it to come on.
Sent from my SAMSUNG-SM-G900A using xda app-developers app

I did notice a HUGE decrease in wake-up performance while messing with the lockscreen "effects". It seems either using no effect to unlock it, or the watercooler is the fastest (which I like the best anyway).
Also, try turning off the help information and the additional information (such as the weather). The lockscreen weather will effect wake-up time due to it trying to refresh when you wake-up the phone.

I experienced this issue running ART. Been on dalvik since last night and haven't noticed it yet, but it hasn't been long enough to be definitive.

Wow you guys are onto something.
I indeed switched to ART.
Well going back to dalvik to see if it stops.
Thanks guys
HTC UltimEight ??

Jooosty said:
My wife's S5 fails to wake up after multiple home button or side button presses. Sometimes takes a lot of tries!
Anyone else ?
HTC UltimEight ??
Click to expand...
Click to collapse
2 days with mine and I have noticed this several times, some KK custom ROMs had a similar issue so it didn't really faze me but it shouldn't be there on a factory ROM. It has always come on after 2-3 pushes but again this is a brand new totally stock device so WTF?
It seems like there is a slight delay between button push and screen light up so pushing it the 2nd time actually turns it off. If I wait a very long second it lights up without multiple pushes.

Unresponsive power button

Has anyone had any power button issues? Or heard of anything similar.
Suddenly found that the power button was completely unresponsive, in that it wouldn't wake the sleeping device, fortunately I'd enabled volume buttons to wake, once device was awake, power button still did nothing, so I couldn't get to access reboot menu, so installed Franco's reboot application, rebooted, and it's working absolutely fine again? As if nothing was ever wrong, makes me suspect a software rather than hardware related problem.
Strange? Familiar? Can anyone relate?
I've had many previous, non nexus devices which suffered from dead power button, but nothing of late, plus the device is only weeks old.
I'm running latest Chroma build (as per sig) so asop.
Sent from my Nexus 6

Not exactly experiencing the same problem, but I've been having this odd power-button issue since today. If I leave my phone locked/screen off for about 5 minutes, it does not respond to a press of the power button. The weird thing is, it does respond after exactly 3 presses, every time. It's a non-issue when Smart Unlock is engaged on my home wifi-network. On 5.0.1. Chroma, haven't updated it in a week or two.

Aruarian said:
Not exactly experiencing the same problem, but I've been having this odd power-button issue since today. If I leave my phone locked/screen off for about 5 minutes, it does not respond to a press of the power button. The weird thing is, it does respond after exactly 3 presses, every time. It's a non-issue when Smart Unlock is engaged on my home wifi-network. On 5.0.1. Chroma, haven't updated it in a week or two.
Click to expand...
Click to collapse
Sounds like a different issue.
Mine was a complete one of, switch made me suspect software asop issue.
Monitoring.....
Sent from my Nexus 6

Happened again, dead power button, woke by volume buttons, reboot, works fine again.
So this isn't intermittent, in that when it fails it won't work again until restart, which says to me software.
I'm now using this thread as log. To see if RMA necessary.
Chroma 5.1 22/03/2015
Sent from my Nexus 6

Happened again later in the day.
Sent from my Nexus 6

ben_pyett said:
Has anyone had any power button issues? Or heard of anything similar.
Suddenly found that the power button was completely unresponsive, in that it wouldn't wake the sleeping device, fortunately I'd enabled volume buttons to wake, once device was awake, power button still did nothing, so I couldn't get to access reboot menu, so installed Franco's reboot application, rebooted, and it's working absolutely fine again? As if nothing was ever wrong, makes me suspect a software rather than hardware related problem.
Strange? Familiar? Can anyone relate?
I've had many previous, non nexus devices which suffered from dead power button, but nothing of late, plus the device is only weeks old.
I'm running latest Chroma build (as per sig) so asop.
Sent from my Nexus 6
Click to expand...
Click to collapse
Do you have a screen protector covering the sensor? If so that's probably the issue, disable ambient display and see if you can reproduce the problem.
Sent from my Nexus 6 using XDA Free mobile app

No screen cover, just a ringke slim cover. But I don't think that covers the sensors.
Sent from my Nexus 6

ben_pyett said:
No screen cover, just a ringke slim cover. But I don't think that covers the sensors.
Sent from my Nexus 6
Click to expand...
Click to collapse
No that wouldn't, still try turning off ambient display and see if the issue persists.
Sent from my Nexus 6 using XDA Free mobile app

Konfuzion said:
No that wouldn't, still try turning off ambient display and see if the issue persists.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Feature is disabled. ?
Sent from my Nexus 6

ben_pyett said:
Feature is disabled. ?
Sent from my Nexus 6
Click to expand...
Click to collapse
It was already disabled when you were having the problem?
Sent from my Nexus 6 using XDA Free mobile app

Konfuzion said:
It was already disabled when you were having the problem?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Sorry, yes, looks like the option has always been disabled.
Sent from my Nexus 6

ben_pyett said:
Sorry, yes, looks like the option has always been disabled.
Sent from my Nexus 6
Click to expand...
Click to collapse
Then short of backing up and doing a clean install I am out of ideas, sorry.
Sent from my Nexus 6 using XDA Free mobile app

Cheers. Literally only just did that for stable Chroma 22/03 version... Will wait until further versions come out and will consider doing that. Cheers anyway
Sent from my Nexus 6

26/03/2015 Happened about four times today. Rebooted once, another time out went away after a bit... So sounding like could be hardware for first time... Hmmm
Sent from my Nexus 6

happened to me today, like it was in a deep sleep and took ages for the power button to work.
Im on stock 5.1

Happened once 31/01 soft reboot resolved it
Still believe this is software.

ben_pyett said:
26/03/2015 Happened about four times today. Rebooted once, another time out went away after a bit... So sounding like could be hardware for first time... Hmmm
Sent from my Nexus 6
Click to expand...
Click to collapse
actually i encountered this issue even after a reboot...
but most of the time it would go away.. i really wonder why is this so.. my power button is confirm working fine because it allows me to do a force reboot (by holding on to the powerbutton for like 5-7 secs).
using 31/3 chroma.. didnt experience this from stock or terminus rom..
have you all tried a clean install?

mgear356 said:
actually i encountered this issue even after a reboot...
but most of the time it would go away.. i really wonder why is this so.. my power button is confirm working fine because it allows me to do a force reboot (by holding on to the powerbutton for like 5-7 secs).
using 31/3 chroma.. didnt experience this from stock or terminus rom..
have you all tried a clean install?
Click to expand...
Click to collapse
I would get this issue on Chroma if I had enabled the option Display--Ambient Display--Overwrite Value.
See if thats enabled, and if so, try with it disabled for awhile.

mgear356 said:
actually i encountered this issue even after a reboot...
but most of the time it would go away.. i really wonder why is this so.. my power button is confirm working fine because it allows me to do a force reboot (by holding on to the powerbutton for like 5-7 secs).
using 31/3 chroma.. didnt experience this from stock or terminus rom..
have you all tried a clean install?
Click to expand...
Click to collapse
I was clean install on 5.1 but not since, although did import apps and data from TB not that it should impact it at all. Only ever run Chroma, jumped straight to it after initial unlock.
Fortunately volume keys always wake - so far.
Let me know how you get on - in this thread.
If I find it continues to happen then I'll consider clean install and then maybe even a replacement device.

Everything was fine after last reboot.
Immediately after plug in into charger, the power button stop working. First time experiencing this. Able to try this to guys?
Edit: I toggled 2 things.. Enabled / disabled ambient display overwrite defaults and screen on when plug / unplug charger..
Power button is working again without any restart.. @githyanki @ben_pyett

phone randomly turning off

Hey all just checking to see if anyone has same issue, it is persisting beyond an update. I plug in for night and usually every morning screen is off. Takes me holding down power button for ten seconds for it to come back. Not sure if I'm rebooting phone and it was on or if it was off.

Same here. Got it 2 times. No idea!!!

Exactly same issue, happens every 3-4 days.

I have same problem. After last update, that hapoend 3 times already. I wonder why...

Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.

From your list I'm using only Spotify. However I'm afraid that my phone was turning off even before I got this app. Will check anyway (already uninstalled it), and will let you know.
What I can say for sure is that my phone is switching off completely (not only display) as all my Bluetooth devices are disconnected straight away.
Hope we will find a solution for this issue!

it happened to me twice as well, having the phone for almost 2 months. It is a bit annoying and I dont understand why it happens. Among the list of these apps, I only have Spotify installed as well.

I dont have any apps from Your list. My phone turned off twice since last update, before that, for 1 month everything was ok. Now seems good aswell, we will see.

Seems like its none of the apps. My phone also completely disconnects from my devices and none of the buttons work (like double press volume button for camera). Have to hold the power button for a while and it starts up.

My Always on display is off
Random phone off was happening before the update and it's still happening after!
Also at times phone send to be so sluggish! 7gb+ram still available at that time.
North America 12gb/512gb.
All stock.
Sent from my ASUS_I001DC using Tapatalk

Ok, this issue together with the reported complaints of dust in camera lens has made me hold on the purchase of this phone.
Isn't there an official ROG II forum where all of you can complain so Asus can look into this issue maybe request dump files and resolve it once and for all?

baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
Well my doesn't randomly turn off and I'm using blockada if that sheds any light...
Also, I don't use Spotify

I have deleted all the apps. Literally done a reset to the factory settings to see what happen and this morning phone turned off again... That's really annoying.
I have found relevant topic on Asus forum: https://zentalk.asus.com/en/discussion/12715/rog-phone-2-12-512-freezes-and-auto-restart-problem
Looks like they are not fully aware of the problem....

Is there any update for this case?
I'm experiencing random hangs as well after updated the firmware to the latest. It reads my power button and will shows the options to reboot but the UI is totally not responsive, have to hard reset it Everytime.

Since factory reset everything seems to be fine, however it's just few days since I have done it.
09/12/2019 - I can confirm that after factory reset everything works fine. If anything change I will let you guys know straight away.
02/01/2020 - Annnnnd it's back... After few weeks phone started switching off again and tbh the whole thing intensified. Yesterday phone went off 9 times. On top of that when it's off it drains battery like crazy - 5mins and 20% is gone. Bluetooth doesn't work properly as well. I'm aware that others don't have any problems with ROGII, however I'm afraid that due to personal experience I won't buy Asus phone again and won't recommend it to anyone.

Rog phone 2 turns off automatically
Same problem here happened twice in 2 days everytime phone is off i have to hard restart to switch on the phone
Does anybody got any solution for this problem

Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.

Shahruq said:
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Click to expand...
Click to collapse
What version of beta you use?
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up/down pressed for 15 seconds.

baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
No apps install in the list nd it randomly switch off my phone it's software issue

Mine started turning off after 1 minute of use. Couldn't stop it nor control it.
Managed to barely get the WhatsApp backup and then factory reset the device. So far things are ok. But setting up from scratch is a pain in the ass.
I suspect that I tried to enable twin apps on WeChat while being on Nova Launcher. That may have triggered something, But I'm not sure.