Database Develop

[Q] Milestone dead, no power

I was flashing the latest iceandfire rom, did a reboot and the Moto logo came up but it never booted. Holding the power button didn't do anything so I pulled the battery. Now there's nothing. The LCD never comes on, can't get into recovery or boot loader. No charging light, nothing...
This has happened to me before and I had it sent back to Motorola. They were able to reflash the phone, I know because I got the same phone back. How they managed to flash it without it powering up is a mystery to me but I know it's possible. Has anyone managed to do this? I would send it back to Moto again but this time, it's out of warranty.

Did you charge with USB cable? I had this once where USB charge completely failed. I just had to use my car charger and that fired the phone back up.

I had this happen to me also...use a Motorola brand (no copies) wall or car charger and leave it plugged in. My MS does this when it gets really close to 0% charged...
Sent from my Milestone using XDA Premium App

I don't think the battery is dead, it was full and I was plugged in while I did the flash. The charge light flicks on and then goes out when I plug any cable in but I'll give it a shot with the moto charger when I get home.

yeah, the phone's bricked... using all factory chargers and cables, it still doesn't power up.

I give up... tried all night to get it to the boot loader. I guess I'll be selling this thing for parts and use this iphone4 I got through Fido retentions until I figure out my next phone

Before you throw it away:
Try getting another (full) battery or another Milestone (to charge it), or something like this: (I am not allowed to post a link, so google: UNIVERSAL BATTERY CHARGER, select the first video in results).... charge it, then re-insert the battery and try to power on device holding d-pad UP + pressing power button.... it should bring you to bootloader mode, then connect usb cable and use RSDLITE to flash the appropriate SBF for your device and region..... and for ROMS (SBFs) google: milestone sbf, select the first link in results.... hope it helped... cheers....

Does the "McGiver" jumpstart thing using a usb cable with the device end cut and keeping some of the wires connected to the device in the battery compartment work on Milestone? I know a friend that could "unbrick" his Defy using this method....

Do you have a link? I remember reading this somewhere as well. It's worth a shot, not like the thing can be more dead. I still don't think it's the battery tho, it was full when I performed the flash.

Nevermind.... I found it, it didn't work... lol... oh well..

Sometimes the batteries memory will glitch

Not the battery, it was full when I did the flash and I tried jumping the battery terminals with a USB cable. It was good while it lasted but I already picked up a BNIB Captivate for $300 off Craigslist.
Anyone know what a Milestone sold for parts would be worth? It's about a year old and I would say the condition is 8.5-9.0/10

baoli said:
Not the battery, it was full when I did the flash and I tried jumping the battery terminals with a USB cable. It was good while it lasted but I already picked up a BNIB Captivate for $300 off Craigslist.
Anyone know what a Milestone sold for parts would be worth? It's about a year old and I would say the condition is 8.5-9.0/10
Click to expand...
Click to collapse
Before you sell it, take out the battery, SIM card and memory card, then leave it for AT LEAST 5 days. Then try again.
I have a similar problem with my milestone, at first I thought it was dead, then after a week I tried again (just on the off chance) and was able to get into the bootloader menu and reflash it.
There is something inside the Milestone that holds charge for several days, and pulling the battery for at least 5 days seems to clear it. This has happened 3 times with mine, and each time I was able to get it started again.
This may not work for you, it depends on exactly whats wrong with yours, but its worth a try.

there is a post from a guy looking for the motherboard... u might want to see that... sorry for ur device

[Q] Battery with question mark, unable to charge/boot/SBF

Hey all,
I got my Droid 4 a month ago and rooted it. It ran out of power while I was outside. When I tried charging it, a battery icon with a question mark comes up. I can't boot to Safestrap, and when I go to Fastboot, it says "Battery Low -- Cannot Program".
The phone doesn't turn on unless I plug it into the wall charger. If I plug it into the USB port on my laptop, the green LED comes on, but it won't turn on. I can boot to Android recovery, and I tried formatting /data and /cache, but that didn't help.
Funny thing: I can keep the phone in Android recovery, leave it plugged in, and it charges up enough to stay on for a while when I unplug it.
Now, I know about the Macgyver trick, and I'd like to give that a shot. iFixit has a fantastic teardown of the Droid 4, but unfortunately, removing the battery would very clearly void my warranty (although I guess having Safestrap voids that already), and I'm worried about doing permanent damage to my device. Are there any solutions besides "beg Verizon for a new phone"? Has anyone tried Macgyvering a Droid 4?

Curious, if you do BP Tools, does it drop you into Safestrap? I know mine does, and then maybe you can change some settings. Also, you could try to make a "Factory Cable". I know I made mine from my old OG Droid dock as it had the 5 wire jumper, and just jumped the 2 wires and it allowed me to flash w/o a charged battery.

I would ensure that the charger is putting out 5.1v and 850mA as my d4 won't charge or power on after the battery dies unless its with the factory charger or one that meets these specs
Sent from my DROID4 using XDA

Soulmech said:
Funny thing: I can keep the phone in Android recovery, leave it plugged in, and it charges up enough to stay on for a while when I unplug it.
Click to expand...
Click to collapse
Have you tried leaving it plugged in for an extended period of time, say overnight, and see if it'll boot up?

gdeeble said:
Curious, if you do BP Tools, does it drop you into Safestrap? I know mine does, and then maybe you can change some settings. Also, you could try to make a "Factory Cable". I know I made mine from my old OG Droid dock as it had the 5 wire jumper, and just jumped the 2 wires and it allowed me to flash w/o a charged battery.
Click to expand...
Click to collapse
Just tried BP Tools. It lets me drop into Safestrap, but Safestrap won't load due to the battery issue.
Hope you don't mind me asking, but what's a factory cable? Is it just a USB cable with the B end cut off, and the black and red wires stripped? My issue with jumping the device/battery is that I'm unable (or supposed to be unable) to remove the battery, so any solution along those lines would have to allow me to keep the battery in place. Otherwise, my warranty is voided.
I know root voids it, but I'd have a better chance of sneaking that by than an obviously-moved battery.
dbreezy187 said:
I would ensure that the charger is putting out 5.1v and 850mA as my d4 won't charge or power on after the battery dies unless its with the factory charger or one that meets these specs
Sent from my DROID4 using XDA
Click to expand...
Click to collapse
I'm using the charger that came with the phone. It says 5.1V/850mA on the side.

bdbraaten said:
Have you tried leaving it plugged in for an extended period of time, say overnight, and see if it'll boot up?
Click to expand...
Click to collapse
Tried it last night. Left it in recovery for a good 8 hours or so. No dice.

Did you try opening it, then removing the battery? If you pull up too hard with out a removal tool, the glue is strong enough to allow the battery to bend and break internally, causing this error. Might check if another battery works, there are some available online if you search.

nequeelrey said:
Did you try opening it, then removing the battery? If you pull up too hard with out a removal tool, the glue is strong enough to allow the battery to bend and break internally, causing this error. Might check if another battery works, there are some available online if you search.
Click to expand...
Click to collapse
Isn't the reason the battery is non-removable because the type of battery chemistry used can explode of that type of damage occurs? Or do they just hate us?
Has anybody ever been turned down for warranty work that is hardware related, even if they are rooted, etc? I've never heard of it happening...
If OP get a dud battery, s/he should just get it replaced by Moto. They shouldn't have to try to replace it themselves.

Try the instructions from this thread and let us know if it works...
http://forum.xda-developers.com/showpost.php?p=23678683&postcount=1

The OP said they tried the BP Tools method but it is disabled due to Safe strap using that as the trigger for its bootstrapped recovery.
Using a factory cable would allow you to boot the phone and either flash the stock firmware or uninstall Safe strap and let you charge the phone while in BP Tools mode.
That is the only safe a certain way to recover the device. Hot wiring the battery with a USB cable cannot be considered safe, but will work if you want to fix it yourself without a factory cable.
Using a factory cable to flash the full XML.zip with RSD Lite is the first thing a technician would do to restore it if it was returned under warranty anyway, after checking for physical damage of course.

I've got a few factory cables laying around and would be more than happy to send you one, let me know. Just cover the postage and you'll be flashing in no time.

So to update: I have an insurance policy with Global Warranty Group, and I filed a claim with them, which got me a new device (instead of a refurb). So, I suppose the issue is moot.
Rick#2 said:
I've got a few factory cables laying around and would be more than happy to send you one, let me know. Just cover the postage and you'll be flashing in no time.
Click to expand...
Click to collapse
I would be grateful if you could send me one. I will PM you to figure out details on paying you for postage.

The same thing is happening to me and I have Droid X, any help?

Will BP work after removing safestrap from the advanced menu? If so I think you could use that link to charge from BP.
Sent from my DROID4 using xda premium

usb cable splice works
Just chiming in here to confirm a spliced usb cable will charge an xt894 battery. my situation was pretty much an xt894 with a wiped system (therefore, unable to charge) and not enough battery to fastboot. if I plugged it into a charger or a 5v usb slot from my computer just a green led would show on the front, but no charge. I removed my battery, cut a usb cable in half, and hooked up the wires to the coresponding terminals on the battery (which are clearly marked) and it charged up just fine and I was able to fastboot.
Not the prettiest solution, but it really helped me out when I absolutely needed to charge in order to fastboot, although it will void your warranty if that's important to you.
I currently have a problem where the question mark shows in the battery while charging and I'm unable to boot into OS or safestrap. I'm not at home right now, but I have an extra battery that I'll pop in later to see if that changes anything, or has enough juice to fastboot.

This morning my wife woke up to no battery charge, because I stole her charger in the night. But she has the question mark even though the phone was working fine last night! I wonder, considering I left the USB cord plugged in on the D4 end when I took the charger (to use my cord) could I have screwed something up? She's going to leave it in the OEM charger all day at work, but the quesiton mark worries me.
My question is, if I do the cut cord trick to manually charge the battery at the terminals, does that help recover it so that it can be charged via regular means? Or is it just a way to get the data off the phone? Phone is stock 4.1 with root.

Bricked Z3C, help :(

Hey guys, i had some serious trouble here. My Z3C is now bricked (I'm not sure whether it's softbricked or hardbricked). The Rom is stock. I plugged the charger (magnetic) from 5pm and I went out for some works, and 3 hours late I returned home and found out that my device couldn't turn on. I've tried many ways like combo VL+ and Power, or Reset Button, but useless. Can you help me with this, thank you so much.

leonjun said:
Hey guys, i had some serious trouble here. My Z3C is now bricked (I'm not sure whether it's softbricked or hardbricked). The Rom is stock. I plugged the charger (magnetic) from 5pm and I went out for some works, and 3 hours late I returned home and found out that my device couldn't turn on. I've tried many ways like combo VL+ and Power, or Reset Button, but useless. Can you help me with this, thank you so much.
Click to expand...
Click to collapse
does your pc recognize the phone when you plug it in w/ usb?
if not, then the phone is most likely dead and your best bet is to take it back to the store for a repair/replacement

meaniez said:
does your pc recognize the phone when you plug it in w/ usb?
if not, then the phone is most likely dead and your best bet is to take it back to the store for a repair/replacement
Click to expand...
Click to collapse
well i've brought it to the store already. They connected it to PC, then the Sony/Xperia logo appeared on the phone, but the device still .... I don't understand, I used the stock ROM, no root, no bootloader,... but this brick problem still happened. And after scavenging the internet for solution, I found out that there were many users had this problem like I did.
hopefully my device will be fixed without being teardown or the waterproof ability will become weak.

leonjun said:
well i've brought it to the store already. They connected it to PC, then the Sony/Xperia logo appeared on the phone, but the device still .... I don't understand, I used the stock ROM, no root, no bootloader,... but this brick problem still happened. And after scavenging the internet for solution, I found out that there were many users had this problem like I did.
hopefully my device will be fixed without being teardown or the waterproof ability will become weak.
Click to expand...
Click to collapse
well if the phone responds when connected to a pc then it's not dead, which is good, so you can try to reflash the stock rom with sony Emma

meaniez said:
well if the phone responds when connected to a pc then it's not dead, which is good, so you can try to reflash the stock rom with sony Emma
Click to expand...
Click to collapse
Well my phone is now awake, after a electrical stimulus process. The technician said my device's power was weak. Maybe I should buy a Z2a to use along with my Z3C, well, for precaution purpose.
And I used the stock rom all the time, and I still didn't understand what've caused this problem. But thanks for your great help man. I am really appreciate your support.

I'm really curious, what magnetic cable were you using when this happened?
Was it some cheap magnetic cable or Magnector X or some other?

what the heck is "electrical stimulus process"?

mine gone dead just after 2 weeks of usage. the service center mentioned that it was the motherboard and battery failure. so i guess the best part of the phone is the lcd, huh?

anotherdroid said:
what the heck is "electrical stimulus process"?
Click to expand...
Click to collapse
What he probably meant is: if your battery is completely drained so that the circuit of the phone does not even recognize the battery anymore as to allow/start charging, it often helps when you connect the battery for a short time (few seconds) directly (without the circuit in between) to a power source/charger. This bings it back to life and charging it in a controlled manner via the phone charging circuit is possible again.

Well, in my case, my Z3C battery wasn't completely drained. I charged it when it was 17%, then I went out for about 3-4 hrs, and when I came home, the problem happened.
The store technicians figured out that my battery was hibernate, so they used high voltage electric to charged it, then it came back to life, just like we use electric shock method to save people.

Does it make any difference what is the charger?

well, I have just had the exactly the same problem.
And I can tell the magnetic charger cause this. I plug in with 65% battery left ( I charge it overnight as a habit) and In a morning it's completely dead ( like anyone who has this problem ). I was so panic ...
It could be the magnetic charge draw the juice out of the battery and make it completely drained instead of pump power to the battery, I guess.
can you please specify how to bring it back to life please !! thank you !!!!
---------- Post added at 01:00 AM ---------- Previous post was at 12:59 AM ----------
Tried connect it to my laptop and the pc companion cannot detect it !

[Q] Help please - Phone Bricked

I bought a Moto G 2014 Dual Sim XT1068 back in November and hadn't had any issues with it until today. I bought an anger 3000MaH portable battery pack and was amazed at how quickly it charged my phone. I used it yesterday and charged it overnight. I used it throughout today. I turned it off around midday and plugged it into my charger. When I attempted to turn it on later nothing happened. No, please charge, no **** has crashed, just nothing. The screen just stays dark. My computer no longer recognises it as a device and my portable charger will no longer recognise it as a phone to be charged, I know this because it worked with a friends phone, but not mine, and it still has battery (the charger)
What should I do?
Do I use ADB, ask Anker, return it, what is my best course of action?
If anyone knows what to do please reply as until this is fixed I do not have any ideas.
PS; No rooting, bootloader unlocking, or use of custom ROMs has occurred, the phone is completely using stock android.

Motogsecondgen2014 said:
I bought a Moto G 2014 Dual Sim XT1068 back in November and hadn't had any issues with it until today. I bought an anger 3000MaH portable battery pack and was amazed at how quickly it charged my phone. I used it yesterday and charged it overnight. I used it throughout today. I turned it off around midday and plugged it into my charger. When I attempted to turn it on later nothing happened. No, please charge, no **** has crashed, just nothing. The screen just stays dark. My computer no longer recognises it as a device and my portable charger will no longer recognise it as a phone to be charged, I know this because it worked with a friends phone, but not mine, and it still has battery (the charger)
What should I do?
Do I use ADB, ask Anker, return it, what is my best course of action?
If anyone knows what to do please reply as until this is fixed I do not have any ideas.
PS; No rooting, bootloader unlocking, or use of custom ROMs has occurred, the phone is completely using stock android.
Click to expand...
Click to collapse
I soft-bricked mine yesterday because TWRP kept crashing when I flashed my ROM. During my search for a solution I ran into a post from a guy with a similar problem of yours. His phone wouldn't charge at all.
He solved his problem by pressing PWR+VolDwn for 3 minutes. Then plug it in to a charger and leave it be. And make sure to use a proper charger (cable straight from the wall preferably)
Give that a try. Try ruling out a hardware problem. And return it as a last resort. Good luck

Ogglord said:
I soft-bricked mine yesterday because TWRP kept crashing when I flashed my ROM. During my search for a solution I ran into a post from a guy with a similar problem of yours. His phone wouldn't charge at all.
He solved his problem by pressing PWR+VolDwn for 3 minutes. Then plug it in to a charger and leave it be. And make sure to use a proper charger (cable straight from the wall preferably)
Give that a try. Try ruling out a hardware problem. And return it as a last resort. Good luck
Click to expand...
Click to collapse
TRY this plug in charger and hold power for 2 mins+ to force a reset and forced boot up - holding for 120 seconds + is the key and repeat charger cable must be plugged in.
- power and volume down is normally to get to AP fastboot flash mode, agreed a good wall charger is needed not usb port power.

reefuge said:
Searching google
Cant remember but i thought it was plug in charger and hold power for 2 mins+ to force boot up - power and volume down is normally to get to AP fastboot flash mode, agreed a good wall charger is needed not usb port power.
Click to expand...
Click to collapse
Okey, you are probably right. I was quoting from my foggy mind

Phone battery drained now won't power up

Hi all,
Last night I was using my Nexus and the battery died during use. It happens. I plugged it in to charge and got a green LED which I though was odd since I had never seen that before. After a few seconds I got the familiar battery symbol on the screen but I noticed it wasn't charging. unplugged and replugged then went to sleep. I woke up the next morning to a very dead phone. No button combination would power it back on. I thought maybe the phone didn't charge at all so I moved it to a second Motorola Turbo Charger I have and left it for an hour. Came back, nothing. I then moved it to a Qi charger to see what happens. Came back an hour later, nothing again. I've tried several other chargers, and also charging via PC USB to no avail.
When I plug it in to my laptop I do get a "device recognized" tone from Windows 10 but nothing more. Device manager doesn't show me anything. ADB devices doesn't show anything.
At this point what can I do? This is the second RMA I've had to do from Motorola, the first was a bad power button.
Help!

huitz said:
Hi all,
Last night I was using my Nexus and the battery died during use. It happens. I plugged it in to charge and got a green LED which I though was odd since I had never seen that before. After a few seconds I got the familiar battery symbol on the screen but I noticed it wasn't charging. unplugged and replugged then went to sleep. I woke up the next morning to a very dead phone. No button combination would power it back on. I thought maybe the phone didn't charge at all so I moved it to a second Motorola Turbo Charger I have and left it for an hour. Came back, nothing. I then moved it to a Qi charger to see what happens. Came back an hour later, nothing again. I've tried several other chargers, and also charging via PC USB to no avail.
When I plug it in to my laptop I do get a "device recognized" tone from Windows 10 but nothing more. Device manager doesn't show me anything. ADB devices doesn't show anything.
At this point what can I do? This is the second RMA I've had to do from Motorola, the first was a bad power button.
Help!
Click to expand...
Click to collapse
try a different usb chord and try a different charger, they can "die" rather quickly sometimes.

Yep, I've tried several working chargers. No go. Including wireless chargers.

huitz said:
Yep, I've tried several working chargers. No go. Including wireless chargers.
Click to expand...
Click to collapse
try this, my phone stops charging occasionally and this is what I do.. I boot into recovery(twrp recovery, it shows if charging or not), I see it charging there, then I boot back into system. if you don't have twrp recovery, try it with stock recovery. hopefully you have enough of a charge to try.

Thanks simms, still no luck. There's no charge at all on this one so I can't even get it to recovery.

Try long pressing the power button for 20 seconds...

what's odd is that it won't charge on a wireless charger. my USB is kinda broken, so I use a wireless charger. it could be that the battery itself is messed up, maybe you need a new battery. if you had it here, in NYC, I'd offer to try to fix it for you(no charge), well if it doesn't need a new battery.
---------- Post added at 05:08 PM ---------- Previous post was at 05:07 PM ----------
does the wireless charger have a light on it, for when its charging? if you put your phone on it, does a light go on?

Thanks simms!
Still no luck so you're probably right. Likely a bad battery. I contacted Motorola since I bought it from them directly and had me RMA it without many questions. Hopefully I have a working Nexus again in a week or so.

simms22 said:
try a different usb chord and try a different charger, they can "die" rather quickly sometimes.
Click to expand...
Click to collapse
How old is the phone?

taw5150 said:
How old is the phone?
Click to expand...
Click to collapse
mine? november 2014 is when i bought it. and i skipped the n6p! lol. really, i love my nexus 6. i have a feeling about the next nexus though, she will be THE BEAST.

electricpete1 said:
Try long pressing the power button for 20 seconds...
Click to expand...
Click to collapse
Just wanted to make sure you have tried this

taw5150 said:
How old is the phone?
Click to expand...
Click to collapse
The phone was less than a year old.
It was actually a replacement device as the original one I bought had a bad power button (it was hard to press).

electricpete1 said:
Just wanted to make sure you have tried this
Click to expand...
Click to collapse
Yes, definitely tried it. Tried getting it into recovery as well without luck.