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Picked up the HTC Vivid yesterday, came from the Galaxy SII(gave to fiance) has anyone else noticed a problem with the headphone jack in that you have the really PRESS the headphone jack in, then if you just slightly twist the connector it will tell the device you've disconnected the head phones and disables the music?
This has happened with multiple headphones and is a major downer for me as I am very active when I have my headphones in, mostly this will become a problem while riding my motorcycle to work.
How are your headphone jacks????
Mine works fine. I'd say get a replacement...
Sent from my HTC Vivid using XDA developers premium app.
CEaton said:
Picked up the HTC Vivid yesterday, came from the Galaxy SII(gave to fiance) has anyone else noticed a problem with the headphone jack in that you have the really PRESS the headphone jack in, then if you just slightly twist the connector it will tell the device you've disconnected the head phones and disables the music?
This has happened with multiple headphones and is a major downer for me as I am very active when I have my headphones in, mostly this will become a problem while riding my motorcycle to work.
How are your headphone jacks????
Click to expand...
Click to collapse
I've had my Vivid since launch and haven't noticed any issues with the headphone jack yet. You might take it back to the store, compare against the floor model, and if yours definitely has an issue then show the AT&T employee and they should swap you out for a new one.
I have a specific pair of headphones that goes in the jack very easily until the last bit, then I have to push pretty hard.
I have not experienced any disconnect when twisting the connector so far. That would seem to be a hardware problem worthy of a return.
ok, I'm slightly relieved by this, I will drop by a store on the way home to check it out. Thanks all!
yea.. mine also seems very tight when i was testing the FM radio.. luckily i never use headphones so i dont really care.
my headphone jack has problem, gonna see about a replacement
otherwise, its an awesome phone, very similar to evo3d/4g with the obvious differences.
My headphone jack is very tight. Love that factor. I use standard iPhone headsets. It seems to hold the headset in tight so as to not lose connect unless it is wanted.
Tightness with HTC earphones
I'm using the earphones that came with my HTC HD2. While testing the Vivid FM radio, I realized I was getting sound in only one earphone. I pushed on the plug and suddenly got sound in the other. I removed the earphones and re-inserted them. I could definitely tell an initial stop and then a second audible click when it went all the way in.
checked 4 different display models in 2 different stores, and had a guy go through a half dozen new phones in the box and all of them had headphone jack problems.
For what it's worth, I've discovered different headphones make the difference.
My Sennheiser canal earbuds disconnect easily if I'm not careful. My Phillips wrap-arounds are rock solid on the same phone.
Tested with my wife's Vivid and had the same results.
envygreen said:
For what it's worth, I've discovered different headphones make the difference.
My Sennheiser canal earbuds disconnect easily if I'm not careful. My Phillips wrap-arounds are rock solid on the same phone.
Tested with my wife's Vivid and had the same results.
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Click to collapse
I have exactly the same result, have 3 headphones and one of them getting pulled out a bit easily, while other 2 works perfectly fine.
Gotta say, this is getting a little frustrating. Who's got a decent pair of canal earbuds that they like AND that don't disconnect and stop my music every time I put my phone back in my jacket pocket.
This is a little stupid really. I'm not using cheap headphones, and I don't have any problems with any other phone, my nook tablet, etc. A crap headphone jack on a phone like this is highly disappointing.
I have some house of Marley jammin buds and some Skullcandy FMJs that work fine. Only ones I have had trouble with are the blackberry ones.
Sent from my HTC PH39100 using Tapatalk
CEaton said:
Picked up the HTC Vivid yesterday, came from the Galaxy SII(gave to fiance) has anyone else noticed a problem with the headphone jack in that you have the really PRESS the headphone jack in, then if you just slightly twist the connector it will tell the device you've disconnected the head phones and disables the music?
This has happened with multiple headphones and is a major downer for me as I am very active when I have my headphones in, mostly this will become a problem while riding my motorcycle to work.
How are your headphone jacks????
Click to expand...
Click to collapse
Mine has the same issue. I do remember that my son's HTS came with headphones but they were the kind with the microphone and had 4 contacts on the connector instead of 3 that a regular set of headphones have. I will come home and will try my son's headphones to see if that is the reason.
Headphone jacks should be a known technology. I've used my Sennheiser headphones in a ton of devices, and never had an issue till my brand new phone.
That being said, yes, the phone has the ability to take an extended jack for microphone compatibility, so I ordered a well reviewed cheap pair of phones that happened to be on sale today for half off and include the in-line microphone. ($10 bucks, yes indeed!)
http://www.newegg.com/Product/Product.aspx?Item=N82E16826735013
Just be sure to order today and use the promo code. I'll post once I have them how they stack up and if I still see the disconnect issue.
What I've noticed is that when you twist the headphone jack, it'll come out a little bit. The headphones with shorter jacks that are almost completely concealed in the phone will stay connected still, because it won't pop out far enough. The headphones with jacks that are slightly larger disconnect more easily, since more of it sticks out. Not really sure if that's just coincidence or not, but it's just what I've been seeing.
Have some problem here with my Shure headphones. The quick and easy fix that seem to work well for me is to use a different (short) extension cable that snaps in well to the jack...
...having said that, still sux to have paid $200 for a high-end phone and get such a crappy jack.
Count me in as someone with headset jack problems on their Vivid too...
My Sennheiser HD280's slip in and out of the jack, causing it to think it has a microphone connected (and pausing playback)
My car's aux-in cable just won't stay connected-- there's plenty of friction, but just rotating the cable alone causes it to think the headphones have vanished.
My cheapo headphones work, so long as I keep the cable perfectly still and allow no rotation/pull on the cable.
This is rather frustrating, I must admit.
I'm going to go to the ATT store tomorrow and see if their demo unit has this same issue also.
(Side note: MHL doesn't work on my phone either, but I'm not sure if that's a side effect of the way I rooted my phone)
i noticed this problem with my 3.5mm in my car. I was stumped because my sony canal earbuds were working perfectly and my gaming headset (turtle beach hpx) was working perfectly as well (the jack on this is pretty big). I went to radioshack and tried a different 3.5mm and it fit perfectly. Im guessing certain plug-ins dont work for some reason.
this might be the most rediculous question I have ever asked but is there something special about this phone's headphone input? I've tried 3 different 3.5mm sets on it and none of the plugs go in all the way. They stick out a little less than quarter of the way and sometimes have poor sound quality. Wondering if this is some kind of design flaw or if i have to take it back to the store? thx!
Sent from my XT894 using xda premium
its normal for the phone cuz of the curved edge
myfishbear said:
its normal for the phone cuz of the curved edge
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Really? So this is a design flaw Moto overlooked and not just my phone?
Guess this isn't a deal breaker for me, but can anyone recommend some headphones that go all the way and fits snug?
RastaPasta said:
Really? So this is a design flaw Moto overlooked and not just my phone?
Guess this isn't a deal breaker for me, but can anyone recommend some headphones that go all the way and fits snug?
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Click to collapse
It isn't a design flaw -- it is a styling thing, nothing more. That portion of the plug is not (technically) necessary.
Your issue is either with your particular set of headphones, or your telephone. Using my phone to listen to music right now. The end does stick out, but the sound quality is perfect.
podspi said:
It isn't a design flaw -- it is a styling thing, nothing more. That portion of the plug is not (technically) necessary.
Your issue is either with your particular set of headphones, or your telephone. Using my phone to listen to music right now. The end does stick out, but the sound quality is perfect.
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Click to collapse
Same here. Actually, I have been very impressed with the D4 sound quality.
Sent from my DROID4 using XDA
On a slightly related note, I've tried plugging my phone into the AUX input of my car stereo. I find that this is pretty terrible; there's all sorts of radio interference on top of the audio. Something is not properly shielded somewhere, and I think it's the phone. (Probably, now that you mention it, because the plug doesn't fit all the way into the jack...) Have no problems like this using other audio devices...
Was your phone plugged into a charger when you tried plugging it in in the car?
Sent from my DROID4 using XDA
Nope. Would that have helped or hurt?
Sent from my DROID4 using Tapatalk
I noticed this too. Some 3 ring jacks (usually for microphone equipped devices) don't seem to sound right, but I haven't tested the mic at all. So far though, aux seems to work fine, and as has been said, it's just because the phone is curved. I agree, though, a bunch of the cable bit sticking out seems like it's asking for interference, but no issues for me yet.
Hello
Few days ago, listening to the music through an AUX wire in my car, my capacitor amplifier burnt. Unfortunately, since then my phone Motorola Atrix HD plays differently. While listening to songs it sounds like sound coming from the well, in others you can't hear the vocal and the bass, in others only bass and predominance of high tones. Does anyone know what might have happened? Through speakers it plays completely fine, the speaker when on the phone also fine. The main problem is when it comes to listening to the music while the headphones are wired through the Jack cable. I'll appreciate any ideas/advices.
SirBufor said:
Hello
Few days ago, listening to the music through an AUX wire in my car, my capacitor amplifier burnt. Unfortunately, since then my phone Motorola Atrix HD plays differently. While listening to songs it sounds like sound coming from the well, in others you can't hear the vocal and the bass, in others only bass and predominance of high tones. Does anyone know what might have happened? Through speakers it plays completely fine, the speaker when on the phone also fine. The main problem is when it comes to listening to the music while the headphones are wired through the Jack cable. I'll appreciate any ideas/advices.
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Click to collapse
It may be the same issue I've before. Try this: Get a toothpick and a flashlight - use the toothpick to scrape the bottom of your headphone jack. There is a small circular indent at the bottom that collects dust and lint. Once the debris is loosened, blow into the hole the expel it. Even a very small amount of debris can cause this issue. Be careful not to bend the metal contacts on the inside of the jack. I fixed mine this way one month ago (after foolishly ordering a new headphone jack from eBay - haha)
SirBufor said:
Hello
Few days ago, listening to the music through an AUX wire in my car, my capacitor amplifier burnt. Unfortunately, since then my phone Motorola Atrix HD plays differently. While listening to songs it sounds like sound coming from the well, in others you can't hear the vocal and the bass, in others only bass and predominance of high tones. Does anyone know what might have happened? Through speakers it plays completely fine, the speaker when on the phone also fine. The main problem is when it comes to listening to the music while the headphones are wired through the Jack cable. I'll appreciate any ideas/advices.
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Click to collapse
Hi, I actually just had the same headphone jack issue with my atrix hd (mb886) today! So basically mine was dropping the aux connection at the slightest moves/bumps while driving. Today however, the phone stopped recognizing the aux connected to the headphone jack all together. So basically, I searched online and concluded it was a hardware issue that has kits to replace. So tonight carelessly messing with the headphone jack, I stuck a small t5 screwdriver into the jack and fiddle it slightly. I believe what happened is there is a metal contact piece at the bottom of the jack that touches the metal end piece of the aux cable. So I slightly (very slightly) pried this metal piece back up using the screwdriver.... tried using my headphones and woolah the phone recognized it perfectly! Didn't see any debris fall out of the headphone btw..so I'm leaning toward a connectivity issue.
Shaun1231 said:
Hi, I actually just had the same headphone jack issue with my atrix hd (mb886) today! So basically mine was dropping the aux connection at the slightest moves/bumps while driving. Today however, the phone stopped recognizing the aux connected to the headphone jack all together. So basically, I searched online and concluded it was a hardware issue that has kits to replace. So tonight carelessly messing with the headphone jack, I stuck a small t5 screwdriver into the jack and fiddle it slightly. I believe what happened is there is a metal contact piece at the bottom of the jack that touches the metal end piece of the aux cable. So I slightly (very slightly) pried this metal piece back up using the screwdriver.... tried using my headphones and woolah the phone recognized it perfectly! Didn't see any debris fall out of the headphone btw..so I'm leaning toward a connectivity issue.
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Click to collapse
Now that I think about it, I did try adjusting the contacts too, but it didn't work until I saw the debris fall out. I haven't had a problem since. My issue began right after a snowboard bail into a snow bank - phone first. Lol
Sent from my Atrix HD using XDA Premium 4 mobile app
I just had the same problem again this morning. And this is what I pulled out of my headphone jack with a toothpick. Working fine now
Sent from my MB886 using XDA Premium 4 mobile app
So all was fine, until i tried to play music, using google play music, it stopped playing through the right ear mid song, anyone else having headphone jack issues?
l.m.prowse said:
So all was fine, until i tried to play music, using google play music, it stopped playing through the right ear mid song, anyone else having headphone jack issues?
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Click to collapse
I have a issue with my jack, it detects a headphone ( it will stop playing music when removed ) but it wont output audio via it !
TBH the whole audio on this phone is shoddy at the best, sounds tinny as feck and has ni EQ out the box.
Yurns out google cant even make a music app let alone a camera !
hutzdani said:
I have a issue with my jack, it detects a headphone ( it will stop playing music when removed ) but it wont output audio via it !
TBH the whole audio on this phone is shoddy at the best, sounds tinny as feck and has ni EQ out the box.
Yurns out google cant even make a music app let alone a camera !
Click to expand...
Click to collapse
I've managed to figure out, my skullcandys broke it, if i plug them in, and pull REALLY hard down the back of the phone, it'll play from both, but only on the skullcandys, I was using beats beforehand, the jacks are different on both :/
l.m.prowse said:
So all was fine, until i tried to play music, using google play music, it stopped playing through the right ear mid song, anyone else having headphone jack issues?
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Click to collapse
I'm also having a similar issue... Have you found a solution?
l.m.prowse said:
So all was fine, until i tried to play music, using google play music, it stopped playing through the right ear mid song, anyone else having headphone jack issues?
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Click to collapse
I had this issue years ago on my note 2 with Auxiliary 3.5mm cables for my car. When purchasing cables or headphones you need to be careful especially with phones. Some manufacturers of cables and headphones go cheaper and do not manufacturer to the spec correctly. You will see a difference in the thickness of the connectors. So sometimes after using a thicker connector the ring contact in the port will bend out and connectors with smaller connectors will have this problem. Things to try.
1) Using compressed air make sure there is no lint in the connector.
2) Make sure the connector is pushed all the way in.
3) Test additional headphones/aux cords. Do any work correctly? If so compare connectors to each other. If the ones working are thicker you could stick to those or using a very small screwdriver to gently pry this contact more into the plug chamber. Be careful as the contact is fairly delicate.
GMoGoody said:
I had this issue years ago on my note 2 with Auxiliary 3.5mm cables for my car. When purchasing cables or headphones you need to be careful especially with phones. Some manufacturers of cables and headphones go cheaper and do not manufacturer to the spec correctly. You will see a difference in the thickness of the connectors. So sometimes after using a thicker connector the ring contact in the port will bend out and connectors with smaller connectors will have this problem. Things to try.
1) Using compressed air make sure there is no lint in the connector.
2) Make sure the connector is pushed all the way in.
3) Test additional headphones/aux cords. Do any work correctly? If so compare connectors to each other. If the ones working are thicker you could stick to those or using a very small screwdriver to gently pry this contact more into the plug chamber. Be careful as the contact is fairly delicate.
Click to expand...
Click to collapse
I just returned the phone as faulty and got a new one ahaha
l.m.prowse said:
So all was fine, until i tried to play music, using google play music, it stopped playing through the right ear mid song, anyone else having headphone jack issues?
Click to expand...
Click to collapse
l.m.prowse said:
I just returned the phone as faulty and got a new one ahaha
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Click to collapse
Haha that works too
I haven't had any issues with the 4 sets of headphones that I tested. It could be a loose plug or a worn out plug.
Hi Guys,
Just got ROG 2 yesterday... While testing all the spec and accessories, i felt that my 3.5 jack port is not that good. Every headset that i tried was very loose and easy dropped.
Am i the one feeling like this or do any one face the same problem?
Maybe a little once it's in, but getting it in is tight! 1st time I tried, I use Bluetooth ones mainly....
Mine has a solid connection. not loose at all. After plugging in my earbuds, I can suspend the phone by the cable and it doesn't come undone. I can even jiggle it with it only secured by the 3.5 mm jack. When inserting the cable, i can feel it click solidly.
reg66 said:
Maybe a little once it's in, but getting it in is tight! 1st time I tried, I use Bluetooth ones mainly....
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I tried lil hard inserting but no its not getting in, I don't wanna break the pon inside so i just left it alone..
Even with this connection, able to hear audio clearly.:good: Thank you for your suggestions
deekjx said:
Mine has a solid connection. not loose at all. After plugging in my earbuds, I can suspend the phone by the cable and it doesn't come undone. I can even jiggle it with it only secured by the 3.5 mm jack. When inserting the cable, i can feel it click solidly.
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Click to collapse
Nice to hear that,but i have raised PUR. Planning to fix it.
Yea the headphone jack on this phone is super tight compared to the LGs and Samsungs I've had.
Sent from my ASUS_I001DC using Tapatalk
maybe check other jacks, some are tight. worst case scenario is you have a defective one.
Mine is fine I use it every weekday when traveling to and from work. No complaints here
No issues here also. Tested with Oneplus Bullets, Audiotechnica M50x and some cheap FiiO headphones.