Hey guys, Im manager for a cell phone provider, have a galaxy gear demo on my sales floor hooked up to a Note 3. We had some jerk customer set a Pattern-Lock on our Galaxy Gear and take off. Now we cant unlock it or really use it. Does anyone know if there's a way to master reset this thing or how to get around this. I've searched and searched online but no luck.
Thanks for you guys time!
leeartavia said:
Hey guys, Im manager for a cell phone provider, have a galaxy gear demo on my sales floor hooked up to a Note 3. We had some jerk customer set a Pattern-Lock on our Galaxy Gear and take off. Now we cant unlock it or really use it. Does anyone know if there's a way to master reset this thing or how to get around this. I've searched and searched online but no luck.
Thanks for you guys time!
Click to expand...
Click to collapse
Hold your finger on the power button untill you see the galaxy gear logo with "Restarting.." text at the bottom.
On this screen continuously press the power button until you boot into the "recovery screen", you will be presented with a blackscreen with blue text.
On this screen press the power button to navigate the options, highlight the "Recovery" option, while on this option hold the power button for 5 seconds to enter recovery mode.
This will restore the gear to factory defaults.
*NOTE* The video is demonstrating how to get into DOWNLOAD mode, you want to select RECOVERY.
Related
Hello
I was in the process of updating the firmware of my 'brand new' tab, when for some reason, the PC crashed and it all hung. The tab went all blank and now Odin doesnt detect the tab either. What do I do? How can I get the tab back into the mode that Odin can detect? Please help!
1. Did you put the Tab in 'Download Mode' using the Power & Vol Down buttons first?
2. Did you first terminate Kies from your PC's System Tray before running Odin?
1. Yes. After selecting the files in Odin, I did put the tab in download mode using the Power & Vol down button & Home button. That doesnt work any more. Neither does the Power + Vol up button
2. I didnt terminate Kies before running Odin. I didnt know I was supposed to do that.
aidicula said:
1. Yes. After selecting the files in Odin, I did put the tab in download mode using the Power & Vol down button & Home button. That doesnt work any more. Neither does the Power + Vol up button
2. I didnt terminate Kies before running Odin. I didnt know I was supposed to do that.
Click to expand...
Click to collapse
If you did not terminate Kies first then that is 100% the problem.
Try it ....
Thanks for that info..but how do I get the Tab to get into download mode now? It doesnt seem to respond to anything I do! It really fits into the description of a brick now!
Some machine's also require a third button (as in on the Galaxy S) by using the Back button as well.
The tab doesnt have any other hardware buttons..just the power button and the volume control. All other buttons are sensors (like the galaxy S)...
By the way..i really appreciate your help!
No problem but I do have to shoot out for about an hour....
Re the 'Back button'. Yes, I know it's not a hardware button but just as on the Galaxy S it needs the back button to complete the Recovery/Download modes.
The Tab has been reported in some countries to also want the same.
What country are you using and I should be able to tell you if you need this third button or not.
If you can not get into Recovery/Download mode and the electric mains switch on didn't work either then yes, you really do have a problem.
Again, let me know the country specific you are using the machine on as if you end up having to send the Tab to a service centre you may find the Tab is no longer under Warranty.
Samsung got wise to the rooting as it was causing all manner of problems with returned units.
In the end they issued a newsletter to all service centres.
You can read that newsletter here ~ Samsung Newsletter to Service Centre's ~ Rooting Voids Warranty
Oops. Getting a little worried now....
I bought the tab from Dubai. Thats the reason I wanted to update the firmware. It has a lot of apps that I am not really interested in.
If you can't get into recovery or download mode you are stuffed.
I would try contacting your nearest service centre and see what they have to say.
Thanks for your help. I will keep trying....
aidicula said:
The tab doesnt have any other hardware buttons..just the power button and the volume control. All other buttons are sensors (like the galaxy S)...
By the way..i really appreciate your help!
Click to expand...
Click to collapse
I just described the restore button combo procedure here: http://forum.xda-developers.com/showpost.php?p=9853737&postcount=12
For download mode do the same, but instead of volume up use volume down... That's it.
EDIT: saw you did that before. Sorry! Can you get into restore mode?
Let me summarize what I have done till now..
1. Plugged the tab to power via socket
2. Tried Home + Vol Up + power button - no response ..screen is black
3. Tried Home + Vol down + power button - no response..screen is black..
in both the cases I kept the buttons pressed in for minimum 30 secs..
I am NOT aware of a 'restore mode' ..could you please xplain?
aidicula said:
Let me summarize what I have done till now..
1. Plugged the tab to power via socket
2. Tried Home + Vol Up + power button - no response ..screen is black
3. Tried Home + Vol down + power button - no response..screen is black..
in both the cases I kept the buttons pressed in for minimum 30 secs..
I am NOT aware of a 'restore mode' ..could you please xplain?
Click to expand...
Click to collapse
That would be the mode you would have entered when step 3 would have succeeded. I think your Tab is really bricked. The scenario described is typical a scenario that can result in a brick. All I can do is show some compassion Sorry.
This is not good..not good at all!
Thanks for your help anyway...
Just got back.....
As I mentioned previously your only option now is to contact the nearest Samsung Service Centre and explain to them you tried to carry out a firmware update but the phone is no non-operative.
See what they say about it.... If you are in luck and they can't see you have tampered with the device then it should be covered under warranty.
When I contacted them here in the UK they told me if I brought my Galaxy S in they would fix it there and then... I opted out though as I could not get over to see them. I was fortunate in that the Recovery and Download modes were still working. Your case however is different, in that with out these two modes it is impossible to get the Tab activated.
I know it's not good news but honestly, providing you can get down to a centre they should be able to sort you out.
Yep, just done the same to mine also..totally dead, trying to flash JMA !
Take it back to the store you got it from and plead total ignorance, that's what I am going to do...
Thats precisely what I did...lets see if they can help...
My tab is back! They were able to revive my tab. Now to try again...
aidicula said:
My tab is back! They were able to revive my tab. Now to try again...
Click to expand...
Click to collapse
Glad you took the advice I gave.
Please leave any vote of thanks ~ My Nurses take for charity £10 out of my wallet for every vote of thanks received.
Ok, so i had galaxy gear running tizen V700XX NF1 and i wanted to downgrade to android with this metod
http://forum.xda-developers.com/showthread.php?t=2776157
and i screwed up at the last step, when i finished the 8th step i unplugged the usb cable and hold power button and wait for reboot instead of going to recovery, and now my gear is practically stucked at samsung logo, no download mode, no recovery, no nothing. If i try to press the power button it says "Samsung Galaxy Gear" and "Rebooting" and it stays at samsung logo.. Odin recognize it as com 5 but when i try to flash something it stays at <ID:0/005> SetupConnection..
PLEASE HELP , i worked a lot for this watch.. I promise you that i will donate some cash if you will make it work, no matter if with tizen or android.. PLEASE!!
Sadly, I find myself in the same boat. Did you ever find a resolution?
edwardmili said:
Ok, so i had galaxy gear running tizen V700XX NF1 and i wanted to downgrade to android with this metod
http://forum.xda-developers.com/showthread.php?t=2776157
and i screwed up at the last step, when i finished the 8th step i unplugged the usb cable and hold power button and wait for reboot instead of going to recovery, and now my gear is practically stucked at samsung logo, no download mode, no recovery, no nothing. If i try to press the power button it says "Samsung Galaxy Gear" and "Rebooting" and it stays at samsung logo.. Odin recognize it as com 5 but when i try to flash something it stays at <ID:0/005> SetupConnection..
PLEASE HELP , i worked a lot for this watch.. I promise you that i will donate some cash if you will make it work, no matter if with tizen or android.. PLEASE!!
Click to expand...
Click to collapse
thevaristy said:
Sadly, I find myself in the same boat. Did you ever find a resolution?
Click to expand...
Click to collapse
This is a long shot, but I was recently in a similar position (from the opposite direction, from Android to Tizen). But who knows, maybe it will work for you.
http://forum.xda-developers.com/showpost.php?p=56827616&postcount=26
Follow the link per user "Kofxi". Good luck.
I had exactly the same problem.
Solved it by turning off Autoboot. Flashed the recovery (watch stays on a screen)
Hold the power down and boot straight into recovery mode. Twrp then worked
Recovering from soft brick
I was also stuck for a few hours at SAMSUNG" too after downgrading my Gear back to Android from Tizen... until I found a post here that I'm unable to locate right now. I had to do only one thing slightly different that I'll elaborate below. So when you're soft-bricked at the SAMSUNG logo, do as follows: -
- Long press power button until you see "Rebooting"
- ASA you see that, release the power button momentarily, and now start pressing it and releasing it repeatedly for about 10 times until...
- you see the screen that has the choices to Continue, Download & Recover
- Press the power button to cycle through these choices until Recover is selected
Here's the tricky part now that worked for me after a few tries
- To select Recover now, you'll need to long press power button for about 4 seconds... any less and the selection will cycle to Continue, any more and the Gear will reboot
- If you've pressed it for the right duration, you'll see the green droid man with a message 'installing configurations' or something like that (and the Gear will probably reboot before or after that... forgot that now!)
- Then you'll see the now dreaded SAMSUNG logo again... but if you're holding the Gear in your hands, you'll feel a slight vibration... I KNEW something was going to be different when I felt that and sure enough, the Gear turned on showing the short-cuts to the videos to download the Gear Manager
- The rest should be straightforward.
I can empathize how anyone might be feeling since I went through that sickening feeling for a few hours before hitting jackpot, so if the above doesn't work or if you need any more details, just let me know.
Good luck!
was updating my galaxy gear to mk7 using odin 3.09, once it finished and rebooted, now it's stuck in a reboot loop, and is stuck at the samsung screen(the one right after the samsung logo screen).
i can get into the option to select download or recovery mode, but when i try launching them it just reboots back into the reboot loop.
tried everything thing i found from google and from xda, still can't get past the reboot loop.
any helps would be great, im at my wits end.
sorry for the post guys, i finally found this post. WHICH WORKED!
sajidws said:
I was also stuck for a few hours at SAMSUNG" too after downgrading my Gear back to Android from Tizen... until I found a post here that I'm unable to locate right now. I had to do only one thing slightly different that I'll elaborate below. So when you're soft-bricked at the SAMSUNG logo, do as follows: -
- Long press power button until you see "Rebooting"
- ASA you see that, release the power button momentarily, and now start pressing it and releasing it repeatedly for about 10 times until...
- you see the screen that has the choices to Continue, Download & Recover
- Press the power button to cycle through these choices until Recover is selected
Here's the tricky part now that worked for me after a few tries
- To select Recover now, you'll need to long press power button for about 4 seconds... any less and the selection will cycle to Continue, any more and the Gear will reboot
- If you've pressed it for the right duration, you'll see the green droid man with a message 'installing configurations' or something like that (and the Gear will probably reboot before or after that... forgot that now!)
- Then you'll see the now dreaded SAMSUNG logo again... but if you're holding the Gear in your hands, you'll feel a slight vibration... I KNEW something was going to be different when I felt that and sure enough, the Gear turned on showing the short-cuts to the videos to download the Gear Manager
- The rest should be straightforward.
I can empathize how anyone might be feeling since I went through that sickening feeling for a few hours before hitting jackpot, so if the above doesn't work or if you need any more details, just let me know.
Good luck!
Click to expand...
Click to collapse
re: download mode
I, too, can't seem to get into download (DL will be used for shorthand for this discussion) mode.
I'm probably missing the "timing" to get into DL mode. Am I supposed to long-press on the power when the "samsung galaxy gear" splash screen comes up or during the samsung blue halo animation?
I'm going to need a thorough walkthrough for this, please as this is my first glaaxy gear that I've owned and want to use it.
Thank you XDA for all that you do.
same issue
sameog said:
I, too, can't seem to get into download (DL will be used for shorthand for this discussion) mode.
I'm probably missing the "timing" to get into DL mode. Am I supposed to long-press on the power when the "samsung galaxy gear" splash screen comes up or during the samsung blue halo animation?
I'm going to need a thorough walkthrough for this, please as this is my first glaaxy gear that I've owned and want to use it.
Thank you XDA for all that you do.
Click to expand...
Click to collapse
I have done this for like 20 times and it is still stuck on reboot loop.
I can't get past the logo screen. Can get to download and power off and continue but when I select recovery it just goes straight to Samsung galaxy gear logo
Also... When in download it says
Current binary: custom
System: custom
Hello,
I've read a lot of threads trying to figure this out on my own with no luck. No matter what buttons I try, I cannot get the Maintenance Boot Mode menu to appear so I can enable USB debugging. Has anyone had this issue before? I have the SM-G920A Galaxy S6 64GB (AT&T) model.
Here is what Ive been trying:
"Once the S6 is switched off, hold the Volume up, Home, and Power buttons down simultaneously.
Kept the buttons pressed down until the phone loads into the boot menu."
When I try the above, it just keeps booting up with the Galaxy S6 black and white screen over and over until I let off the buttons, then it boots up completely.
Any help would be greatly appreciated
Jamey
i too same scenario my phone is a samsung galaxy note 4. My guess is that my service provider at&t will not allow me to access this function.
Hello XDA members,
Recently my S10 randomly rebooted and is since then stuck on the splash screen. It wont let me turn the device off or boot into safe mode, download mode or recovery. It simply is stuck onto the samsung logo screen.
After draining my battery, I tried to charge it but it instantly goes to the splash screen again (not the charging screen) and again, it won't let me boot into any other menus. I tried all the button combinations.
The S10 is 3 days old and has not been modified. It has been updated to the latest may patch.
Any help or suggestions would be appriciated!!
Kind regards,
Samuel
Hi....
Put the phone on the charger and then press Power + Volume Down button and hold it for about 8 seconds until it vibrates ... so you can turn the phone off .
When the phone is off, press the Power + Bixby + Volume Up button and hold it until you enter into recovery mode and then wipe data / factory reset.
If you fail then you must send the phone to repair immediately... Good luck..
SM-G975F Exynos
Xode said:
Hi....
Put the phone on the charger and then press Power + Volume Down button and hold it for about 8 seconds until it vibrates ... so you can turn the phone off .
When the phone is off, press the Power + Bixby + Volume Up button and hold it until you enter into recovery mode and then wipe data / factory reset.
If you fail then you must send the phone to repair immediately... Good luck..
SM-G975F Exynos
Click to expand...
Click to collapse
Thank you for responding.. Sadly it didnt let me reboot to any mode in any way.. I contacted my service provider and they offered an repair without costs.. So I guess I gotta wait another 2 weeks to enjoy the S10 again
Sorry my friend, I empathize with you. I had a similar situation on my original S9 Plus back when it was originally released and what a bummer - waiting until the replacement came in. All will be forgotten once ou get the replacement and you are able to enjoy the S10 again - so hang in there - Best of luck and I hope you get your replacement soon.
The update is what did it. Samsung just pulled the latest update for causing phones to lockup. I don't know the way forward for you though. With it being a couple of days old I would think that you could go back to the store and get it replaced.