Related
Any solution?
Only GPRS/EDGE does work, if 3G is available, it disconnects automatically until 3G isn't available.
Solution: Set to 2G-Only :-(
Anyone has the same problem?
I didn't have this problem with FRF 72.
Provider: Sunrise Switzerland
Radio: 32.36.00.28U_4.06.00.12_7
Have you tried going into your phone settings from *#*#4636#*#* and setting it to wcdma only? I did that on mine not too long ago and no more dropping to edge for me!
-------------------------------------
Sent via the XDA Tapatalk App
andi86 said:
Any solution?
Only GPRS/EDGE does work, if 3G is available, it disconnects automatically until 3G isn't available.
Solution: Set to 2G-Only :-(
Anyone has the same problem?
I didn't have this problem with FRF 72.
Provider: Sunrise Switzerland
Radio: 32.36.00.28U_4.06.00.12_7
Click to expand...
Click to collapse
does it lose complete signal? or does it show 3g still but just not doing anything?
Mine was working at first after flash. Then at about 2am it just kept trying to load then times out. Still shows 3g but just dont do anything. Im hoping its just tmobile messing with their towers... I dont see why it would work at first then not now..
The problem is, that i can only have a internet connection, when the phone is logged in into a gsm or edge network.
as soon as wcdma is available, the phone disconnects from the internet.
the signal is always available, but it looses the internet connection when it changes to 3G mode.
when the phone changes from 2G->3G mode, i see for 1s the 3G icon and then no icon will bi there.
when it changes back from 3G->2G, the EDGE/GPRS icon is visible again.
andi86 said:
the signal is always available, but it looses the internet connection when it changes to 3G mode.
when the phone changes from 2G->3G mode, i see for 1s the 3G icon and then no icon will bi there.
when it changes back from 3G->2G, the EDGE/GPRS icon is visible again.
Click to expand...
Click to collapse
ok thanks for clarification. My problem is different. I think related to phone company.. I still show the 3g signal and even have bars, but the pages dont load and eventually gives me the check your service and try again alert....
So Im hoping soon its working again for me... And I hope you as well figure it out.....
Thank you Good luck!
Had the same issue after update, did *#*#4636#*#* and noticed I was set to GSM only. Set it to WCDMA preferred and now it's good.
Thank you very much, thats the solution!!
Andi
ezhangin said:
Had the same issue after update, did *#*#4636#*#* and noticed I was set to GSM only. Set it to WCDMA preferred and now it's good.
Click to expand...
Click to collapse
Sent from my Nexus One using XDA App
ezhangin said:
Had the same issue after update, did *#*#4636#*#* and noticed I was set to GSM only. Set it to WCDMA preferred and now it's good.
Click to expand...
Click to collapse
Thank you. Updated to FRF83 this morning and I've had a full 3g signal, just couldn't pull data all day. Could over edge. Sure enough, GSM only was selected.
AT&T N1.
I'm having the same issue on a non-rooted phone on T-Mobile. No 3G after the FRF83 update. Full bars of service and 3G displayed in the status bar. Dropping to Edge only works but there is no data with 3G.
Lost Dog said:
I'm having the same issue on a non-rooted phone on T-Mobile. No 3G after the FRF83 update. Full bars of service and 3G displayed in the status bar. Dropping to Edge only works but there is no data with 3G.
Click to expand...
Click to collapse
Same issue here.
Switching to WCDMA preferred doesn't work for me though.....any help is welcome
I think it's a hardware problem with a lot of N1's.
Mine was ok the first 2 months, and later, 3g not working. This is driving me crazy ):
I have tried everything. Change the simcard, I did a reset of the data with my telcon, and nothing happens.
I've seen these problems on many N1's.
I hope google / htc release a fix for this problem.
Lost Dog said:
I'm having the same issue on a non-rooted phone on T-Mobile. No 3G after the FRF83 update. Full bars of service and 3G displayed in the status bar. Dropping to Edge only works but there is no data with 3G.
Click to expand...
Click to collapse
how bout checking your bands in the service menu. so *#*#4636#*#* -> phone info -> press the menu key for more options -> select bands -> choose one appropriate for your region (ie "USA BANDS").
If all else fails do a factory reset by going to the settings -> privacy -> restore factory defaults.. of course do a backup/sync/whatever before just to make sure you can get all your apps back.
There's other ways to do a factory reset via the bootloader .. its under recovery and you press up volume or the trackball I think and you can just select all the clear/erase settings there and that should clear out everything on the phone's internal storage.
The factory reset worked for me (via bootloader) when I upped from update-1 to FRF50 and didn't have any data icon next to my signal strength. Could call out but couldn't get data.
Hope that helps.
jasonpich said:
I think it's a hardware problem with a lot of N1's.
Mine was ok the first 2 months, and later, 3g not working. This is driving me crazy ):
I have tried everything. Change the simcard, I did a reset of the data with my telcon, and nothing happens.
I've seen these problems on many N1's.
I hope google / htc release a fix for this problem.
Click to expand...
Click to collapse
Check your APN settings. Do a full factory reset from the bootloader. If nothing works you should call tech support again. Most 3g issues where you have issues with connecting are service/signal level related. I *****ed early about my 3g issues on tmobile and it was the network as they've pretty much gone away with improving the backhaul in my area for HSDPA+ or updates to the phone's radio.
HTC is really really really cool about swapping phones and repairing them. If you feel you have a nexus that has hardware issues call them. I did this 3 times already (one time for minor cosmetic issues with the refurb they sent) and I couldn't be happier about how willing they were to replace/repair the phone. It turns out I really didn't have any issues with them at all.. with any issues with hardware from the second refurbished phone. It was service or software related and I'm happy to say with updates/tmobile service improvements I couldn't be happier with this phone.
blisk said:
Check your APN settings. Do a full factory reset from the bootloader. If nothing works you should call tech support again. Most 3g issues where you have issues with connecting are service/signal level related. I *****ed early about my 3g issues on tmobile and it was the network as they've pretty much gone away with improving the backhaul in my area for HSDPA+ or updates to the phone's radio.
HTC is really really really cool about swapping phones and repairing them. If you feel you have a nexus that has hardware issues call them. I did this 3 times already (one time for minor cosmetic issues with the refurb they sent) and I couldn't be happier about how willing they were to replace/repair the phone. It turns out I really didn't have any issues with them at all.. with any issues with hardware from the second refurbished phone. It was service or software related and I'm happy to say with updates/tmobile service improvements I couldn't be happier with this phone.
Click to expand...
Click to collapse
Thanks blisk, but the thing I don't understand is why Blackberry 9700 with T-Mobile bands, doesn't have problems at all ?
By the way, I rooted my phone , so the thing with the warranty it's complicated
I had it happen last night at work all night, but when i got home i checked my wife's tp2 and it also was doing the same thing so for levity wasn't the phone but tmobile. They started worming the same time also.... I think its tmobile.
Hello, I had the same problem with my imported n1. I'm using the tmobile version non rooted fully stock manually updated to frf83. I did a *#*#4636#*#* and selected wcdma only, rebooted and couldn't connect to my gsm network. Went in again and did a wcdma preferred, rebooted, and I works better, still changes fast to edge and G, but less often, I'm still trying it but I have high hopes its gonna be ok
Mmmm i did have problems with 3G too after pushing FRF83, but i found out that for some reason the APN settings weren't set correctly after the update. In my case the port setting after the proxy of the APN wasn't set, i changed to the correct value and it worked.
In conclusion, check your APN settings.
Just went from FRF72 to FRF83 and it's working fine.
I'm currently set to GSM auto (PRL) in the *#*#4636#*#* and I didn't change it to that after putting on FRF83.
Hi guys,
I own an i8190, baseband : I8190XXALJL and I encounter frequent network outage.
Although the signal strenght indicator shows 3-4 bars, I cannot be called, cannot call and data is not being fetched.
On battery usage app, the network is most of the time "green".
On any other phone around me (blackberries, iphones, SGS II and III), and on the same network the problem does not reproduce.
If I turn the phone to airplane mode, and then back on, I am able to call, send mails so on and so forth.
Does any of you have the same problem ?
If any of you updated to I8190XXALL2, is this problem still persisting ?
Should I send it to the service ?
I'm currently running the ALL2 baseband, but previously had both the ALJL and the ALK6 ones and didn't encounter any such issue...
Before sending it back you could try with a different SIM card, maybe yours is acting up (it sometimes happens, especially with old SIMs).
Seeing how nobody complained of a similar issue though, I don't think that changing your baseband will have an impact, but if you'd like to give it a try you can download original firmwares (that contain the baseband) from here: http://www.sammobile.com/firmware/. In order to install them, just follow the steps in the root thread.
Will do so. I'm going to pit-stop my SIM card @ Vodafone and let you know about it.
It's strange that this happens only deep inside buildings (eg. offices, malls, etc..).
When this happens, usually the data activity indicator disappears OR the S3 mini is using 3G frequencies (not H, not G, but 3G)
Just changed my sim card and the issue still persists...
It's driving me nuts. My feeling is that the S3 mini doesn't lock on a network cell when 2 are available with similar coverage.
Will upgrade to the latest build and let you know about it :banghead:
Sent from my GT-I8190 using Tapatalk 2
And now the handset runs XXALL2 from vodafone uk.
I'm curious if the phone will have that network issue furthermore.
Happy Holidays!!
Sent from my GT-I8190 using Tapatalk 2
bogdangr said:
Hi guys,
I own an i8190, baseband : I8190XXALJL and I encounter frequent network outage.
Although the signal strenght indicator shows 3-4 bars, I cannot be called, cannot call and data is not being fetched.
On battery usage app, the network is most of the time "green".
On any other phone around me (blackberries, iphones, SGS II and III), and on the same network the problem does not reproduce.
If I turn the phone to airplane mode, and then back on, I am able to call, send mails so on and so forth.
Does any of you have the same problem ?
If any of you updated to I8190XXALL2, is this problem still persisting ?
Should I send it to the service ?
Click to expand...
Click to collapse
I'm exactly in the same situation . Please let me know if your new firmware solves the problem.
Tks,
ci6i said:
I'm exactly in the same situation . Please let me know if your new firmware solves the problem.
Tks,
Click to expand...
Click to collapse
So far there's no difference. Where I live the network coverage is pretty bad, but it doesn't "disconnect in the background".
Only at the office I can test it out for sure or inside massive buildings.
ci6i, go ahead and update; install kies (for drivers only ), get odin3 1.87 and flash it with XALL2 from samfirmware.
Lately I see there is XALL3 available for some asian countries.
I still think that my BlackBerry 9810 is a tank. unfortunately vodafone romania doesn't sync emails two ways via BIS so... :crying: I had to get back to samsungs...
Well, i understand to lose signal if network coverage is bad, but my phone gets "network stuck" in the middle of town. I noticed this few times: at job, the phone stands on the table near me, and i receive sms about missed calls (i have voice calls diverted to voice mail when unreachable). If i try to call or browse the net at this moment, it's impossible until i set airplane mode on then off. All this time, the phone shows full network signal and HSPA data connection.
I'll try to change the firmware after hollidays.
As mentioned above, try to change firmwares (to XXALL2), I've also noticed some network drops when I'm at home (however this is expected in my case), but when I installed this firmware, I noticed some signal gain (full on 2G and +1-2bars on 3G signal).
Hi again.
The same issue even on xall2
Just happened again today in a crowded place.
It goes to "3G" from "H" and then it's gone off the network.
Will try with XALL3 although there is a small improvement concerning "sticking to the network carrier". It seems it'a hard job to get a call when in coverage area...
If still no success, I'll loose my patience with this Sammy...
See ya!
Sent from my GT-I8190 using Tapatalk 2
You get SMS because they use a dedicated network bandwidth for this technology and apparently the S3 mini does not loose connection on this communixation channel.
It appears that S3 mini is dropping voice and data, but not sms and CB (cell broadcast).
Sent from my GT-I8190 using Tapatalk 2
LJL version. No drops. Sometimes when i am on edge of 3G coverage area
Sent from my GT-I8190 using xda app-developers app
Hi, i also have the problem with vodafone Romania. I can't place calls or use data connection. After reboot everything is ok. I tried to switch to Airplane mode and back, but no results.
Same problem over here
bogdangr said:
Does any of you have the same problem ?
If any of you updated to I8190XXALL2, is this problem still persisting ?
Should I send it to the service ?
Click to expand...
Click to collapse
Hi bogdangr,
I have the same problem with my SIII mini. From time to time, after working normally, it loses the H or 3G symbol and shows about two or three signal bars, but if I try to make a call or receive one the operation fails miserably. The airplane mode trick doesn't work for me, and I have to reboot the phone to get it working again.
I've updated to the latest official firmware, but the problem is still there. Have you found a solution for this or anybody has more ideas of things to try?
Thanks you all,
MFC
I'm on VF RO, too.
Crappy phone, what can I say.
If it can't follow a network where there is sufficient coverage...
miguelfc said:
Hi bogdangr,
I have the same problem with my SIII mini. From time to time, after working normally, it loses the H or 3G symbol and shows about two or three signal bars, but if I try to make a call or receive one the operation fails miserably. The airplane mode trick doesn't work for me, and I have to reboot the phone to get it working again.
I've updated to the latest official firmware, but the problem is still there. Have you found a solution for this or anybody has more ideas of things to try?
Thanks you all,
MFC
Click to expand...
Click to collapse
Hi Miguel,
The only workaround for this issue (at least for me) is to keep it in GSM mode (no "AUTO mode", no "WCDMA only").
So the crappy phone won't have to switch frequencies and I can get phone calls (I start considering a luck when the phone rings...)
I'm on 4.1.2 now baseband I8190DXALL3 (latest on samfirmware) and still the same.
You just don't want to know how's everything downloading limted to GPRS
BR,
Bogdan
Does anyone know what's that *# code that enables service / engineering mode ?
I want to select on which network frequencies is the phone allowed to work.
I want to disable 3G mode and leave GPRS, EDGE, and HS(D)PA only.
The reason is that when the issue appears, S3 mini switches from "H to 3G" and "G to 3G" and then it's gone;
Although there are moments when it can fetch data with network on 3G coverage without problems...
The code is *#*#info#*#* but it doesn't work .
I don't think it's a good ideea to disable those settings. Maybe it's a temporarily problem and i know Vodafone is testing/launching 4G coverage.
For me, this network issue is happening once in a week. How often do you lose phone signal ?
ci6i said:
The code is *#*#info#*#* but it doesn't work .
I don't think it's a good ideea to disable those settings. Maybe it's a temporarily problem and i know Vodafone is testing/launching 4G coverage.
For me, this network issue is happening once in a week. How often do you lose phone signal ?
Click to expand...
Click to collapse
I found out the service code but the RF setup is not "sufforted".
Vodafone has implemeted already 4G in selected areas but it's not about that. On blackberry, iphone and nokia this is not happening.
As a frequency... 3-5 times a day while I'm at the office.
Sent from my GT-I8190 using Tapatalk 2
I'm using it with Orange Spain. I will try using the phone this weekend with another operator to find out if the problem is operator related.
My new xperia z3 compact (D5803) receives text messages and calls very intermittently. I'm on AT&T US, stock firmware.
- If I am using the phone (or have very recently used the phone, say within 30 seconds) then most calls and text messages come through fine (though not always).
- If I leave the phone alone for more than a few minutes, text messages or calls almost never come through - though occasionally I get a text message many hours after it was sent.
- If someone leaves a voicemail (because I didn't answer the phone, because the phone didn't ring!), I don't get a notification until I open the voicemail app and manually sync.
- I can make a phone call or send a text message with no problems (texts arrive immediately).
I don't have any of these problems when I put my SIM back into my HTC One M8.
I've tried the following to fix this:
- I went to the AT&T store and had them give me a new nano SIM. It made no difference; same issues.
- I factory reset my phone. It made no difference; same issues.
- I updated to the US version of the firmware. It made no difference; same issues.
- I put the SIM into a second, until that point unused, xperia z3. It made no difference; same issues.
Given that I have exactly the same issues after changing both the SIM and the phone, I can only think it must be some kind of compatibility issue with using AT&T on this phone - except I see that many other users of this forum are on AT&T and aren't having the same problems.
I do notice that I don't have the best signal in my house (usually 1-2 bars) so I'm wondering if maybe that could be related? As I say though, my HTC One works fine, as do all of the other AT&T phones in my house.
I think my next step will be to go and buy a T-Mobile prepaid SIM, just to see if that works, but does anyone have any thoughts or suggestions? All in all this is getting pretty frustrating, because I LOVE the phone, but right now it's unusable for me.
I would suggest reading this thread below. It should give you some tips on how to resolve your issue.
http://forum.xda-developers.com/z3-compact/help/att-apn-settings-lte-t2888644
Thank you for trying to help!
I probably should have added that link as one of the things I had already tried. To be specific, my APN settings are:
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC http: //mmsc.mobile.att.net
MMS proxy proxy.mobile.att.net
MMS port 80
MCC 310
MNC 410
Authentication Type None
APN type default,mms,supl,hipri
APN protocol IPv4
Bearer Unspecified
---------------------------------
I'm beginning to think it *must* be a signal issue, even though all the other phones in my house are fine. I have the "Advanced Signal Status" app installed, but I'm not sure what I should be looking for to see if there's anything fishy
Don't forget to download the Internet and MMS settings for your phone. You go into Settings > Wireless & Networks > More > Internet settings and download settings for Internet and MMS
Thanks again for the suggestions.
Sadly, it's still not working. I'm pretty sure I had already downloaded those settings, but I did it again anyway (seems you can just download over and over). I even reset the phone after that just to be sure, but the problem persists.
I have the same issue and I live in Sweden....
Im having the same issues. I restart the device and then come all the missed calls and missed txt messages.. i really hope theres a easy fix to this soon.
So, I switched my SIM from AT&T to T-Mobile and it fixed my issues. It seems that the either the poor AT&T reception in my house or some other strange incompatibility between the phone and AT&T was the problem.
Either way there's obviously some kind of issue with this phone - my guess is that when connectivity with the network is poor, the phone maybe times-out and gives up. Perhaps Sony will fix this with a firmware update at some point. In the mean time I would suggest that other folks having this issue maybe go to a part of town where they know reception is very good and see if the problems happen there.
So after 2 days of of testing, a new nano sim card and several phone calls to ATT I found temporary fix. Change your Network mode to WCDMA (preffered)/GSM. While this wont give you LTE it will prevent the missed phone calls and txt messages and at least you have HSPA+ . The problem is the LTE connection to ATT. The connection either drops and or prevents phone calls /texts from coming through the lower HSPA + or 2g bands... Not sure why this is. Hoping that when the Sony Store models start shipping on Nov 2nd they have the same issue and Sony will send out an update to fix the connection issue.
I'm on the US ATT network with the same problem as well. After trouble shooting I have come to agree with you. I'm really hoping Sony sends out an update.
Is this a problem on Tmobile USA with Z3 Compact also?
same issues!
I have two Z3 compacts (US version purchased direct from Sony) on my family plan with the same issues of not receiving SMS or calls when connected to wi-fi, and occasionally cannot receive SMS or calls when not connected to wi-fi either. I am always able to send texts and calls, and MMS/LTE always work (I am usually e-mailed when my phone isn't working and I get that right away). Whenever the phones aren't receiving calls, it rings once and goes to voicemail, which tips us off that the phones aren't working.
If you are also getting this problem, please get on AT&T chat and ask them to escalate/forward to their manager. We've got to get their attention. Additionally, I was told that "Okay so since the phone is unlocked our service is not guaranteed to work at full capacity, also I can not submit a case due to it is not an at&t phone. "
Yep - Same problem over here. AT&T in Northeast USA.
AT&T tried everything they could (resettings connection, etc) but again also said that it isn't guaranteed to work because it's an unlocked device.
I'm doing a system repair on the phone from the sony desktop application. Hoping it will fix, but not hopeful. Now sony says they want to have my phone in for testing. :/
I'm hoping they realize soon that this is a bug, and not a case of a broken phone.
Same problem here on cricket (AT&T) in Houston. Just disabled LTE. We'll see if that fixes it like it did for the other guy. Sony needs to get on this.
Sent from my Nexus 5
Not working MMS
Yep I have tried all of the above solutions and nothing is working. Changed APN multiple times, factory reset, switched SIM, called att, went into the store.
Like above, ATT came to the conclusion that unlocked phones are sometimes not compatible with their service and there's only so much trouble shooting they can do.
I have ATT in san francisco, and it's looking like I'm going to return the Xperia z3c. Shame it's a great phone besides the MMS issue.
aaronv20 said:
So after 2 days of of testing, a new nano sim card and several phone calls to ATT I found temporary fix. Change your Network mode to WCDMA (preffered)/GSM. While this wont give you LTE it will prevent the missed phone calls and txt messages and at least you have HSPA+ . The problem is the LTE connection to ATT. The connection either drops and or prevents phone calls /texts from coming through the lower HSPA + or 2g bands... Not sure why this is. Hoping that when the Sony Store models start shipping on Nov 2nd they have the same issue and Sony will send out an update to fix the connection issue.
Click to expand...
Click to collapse
Confirmed that this worked on my wife's z3c. She wont miss the LTE anyway since she is always near wifi and when she isn't 3G is definitely good enough. We streamed spotify for an hour today on country roads on her phone on 3G. No issues.
Sent from my Nexus 5
sorry to hear you guys are having such issues...
My z3 compact on att works flawlessly. I swapped my nano sim from a iphone 6 i was trying out straight into this.
Att did mention something about some settings they had to flip in the back end when i switched over to a nano sim from the sim i was using in my lg g3. If you guys loose all hope have a buddy with an iphone on att and use his imei and let att configure the sim for that phone then swap the sim into the z3...could work because i know it does for me
Same issues here. I have a new D5803 on Straight Talk (AT&T). I live in the mid Atlantic. It seems I don't receive calls/texts when I have 2 bars or less. Not sure about LTE vs. HSPA. I always have Wifi on so not sure if turning it off would make a difference. THIS IS A HUGE ISSUE! Hopefully a firmware update will save us. Has anyone contacted Sony?
mtilson said:
Same issues here. I have a new D5803 on Straight Talk (AT&T). I live in the mid Atlantic. It seems I don't receive calls/texts when I have 2 bars or less. Not sure about LTE vs. HSPA. I always have Wifi on so not sure if turning it off would make a difference. THIS IS A HUGE ISSUE! Hopefully a firmware update will save us. Has anyone contacted Sony?
Click to expand...
Click to collapse
Yes it does make a difference. Turn it off and everything should work.
Sent from my Nexus 5
sublimnl said:
Yes it does make a difference. Turn it off and everything should work.
Sent from my Nexus 5
Click to expand...
Click to collapse
Thanks for the info, but this isn't a viable solution! I shouldn't have to keep Wifi off to ensure I receive my calls/texts!
Hi Everyone,
Anyone having same problem w/ signal if its set to 4G/3G/GSM,? I never had issue with previous firmware but issue just started w/ 5.1.1, I tried downgrading and it works, and upgrade back to 5.1.1 and experiencing same issue, if i'll select "GSM only" I have high signal.
Any solution for this or changing baseband?
Thank you.
Shizuwi said:
Hi Everyone,
Anyone having same problem w/ signal if its set to 4G/3G/GSM,? I never had issue with previous firmware but issue just started w/ 5.1.1, I tried downgrading and it works, and upgrade back to 5.1.1 and experiencing same issue, if i'll select "GSM only" I have high signal.
Any solution for this or changing baseband?
Thank you.
Click to expand...
Click to collapse
I experienced the same problem on .546, here in Dallas AT&T has a strong LTE signal but my z3 only showed one bar consistently throughout the day. I found no way to remedy this other than downgrade back to 5.0.2.
Sony xperia z3c mobile data problem
Hi,
sorry for my bad english. After the latest aktualization 23.4.A.0.546 (Android 5.1.1) I have a problem with interrupted mobile data connection (3G, 2G), permanently connect, disconnect. 4G holds on (done up), but very bad signal, rather none. Device is factory reseted after the actualization, sim card is OK, operator (T-mobile CZ) doesn’t see any problem with configuration. Before the actualization no problem. Question posted on official technical support Sony a week without response. In my opinion - bugged actualization. Anyone any idea?
Sony xperia Z3 compact
T-mobile Czech republic operator
Issues
The 4g is really weak but I'm also having trouble with phone calls. The caller cannot always hear me. I have to switch back and forth between speaker and handset. As a result callers hang up on me but also because the signal is weak my calls drop. Another issue I have is when I logonto WiFi all running apps fail to operate data specific features. For example if I long g into WiFi my whatsapp will stop sending and receiving messages and if I go back up cellular those messages will sometimes leave the queue but generally I have to restart my phone.
Body lock feature on smart lock does not work, first day out out caused me a huge problem with a girl I was seeing. I should add that these issues are also being experience by my friend, we both have the z3c USA version.
yeah I am having issues as well where it drops out and gets weak. I have another 4g phone on the same network and that isnt having the issues.
edit: using 23.4.A.0.546 - Unbranded - BALTIC (1288-5413) on a UK z3c
I have no problems with signal strength. In the place of my tests I have always 100% coverage.
But I have observed very slow change 3g / 2g to lte (preferred) / 3g / 2g. The delay was 2 to 3 minutes to switch from 3G to LTE. I have done many many tests.
Maybe finally I managed to solve: I have opened mobile mode info with * # * # 4636 # * # * and I changed mode LTE / WCDMA. Now the connection to LTE is faster, 15 to 20 seconds.
Maybe you can try the mobile mode info.
I continue to report more tests.
I using NCB 1288-5411 23.4.A.0.546_R14C (Nordic Combined) customized Slim Wajk . In Spain.
Lte only
That works for me but now I cannot make calls because voice is handled in the 3g network. Ideas?
---------- Post added at 12:57 PM ---------- Previous post was at 12:50 PM ----------
Lte/GSM(auto prl) works for me and resolves the data issues
I switched to the UK o2 version (my carrier) and things seem to be back to normal and I now have the NFC icon in the notifcation panel, something absent on the version I had installed before.
very odd. but I like the o2 version as it allows me to chose just 4g/3g/2g etc for when I am in areas of bad signal, not something the other versions give you as much control over.
Blah
Still the same issues. Hopefully Sony can patch this.
Azazelix said:
Hi,
sorry for my bad english. After the latest aktualization 23.4.A.0.546 (Android 5.1.1) I have a problem with interrupted mobile data connection (3G, 2G), permanently connect, disconnect. 4G holds on (done up), but very bad signal, rather none. Device is factory reseted after the actualization, sim card is OK, operator (T-mobile CZ) doesn’t see any problem with configuration. Before the actualization no problem. Question posted on official technical support Sony a week without response. In my opinion - bugged actualization. Anyone any idea?
Sony xperia Z3 compact
T-mobile Czech republic operator
Click to expand...
Click to collapse
Hi Azazelix,
I'm also in TMCZ network and I used to have data connection problems (losing data connection when travelling) with others than T-Mobile CZ branded fw.
Since I'm on branded TMCZ LP fw, all problems are gone.
I'm guessing it might have something to do with radio version -> now I have 8974-AAAAANAZQ-00063-42 and no problems.
As far as I know TMCZ branded 5.1 is not released yet! -> thus my suggestion for going back to latest TMCZ branded fw and hold on until TMCZ branded 5.1
is gonna get released.
Good luck to you!
The Sony support forums suggested that you changed your app settings. In your app settings where it says ipv6, change it to ipv4. This seems to have worked for me however I'm still having issues with people hearing me when I use speaker phone.
No news? Im brazillian. The same problem with 5.1.1
Unique solution is back to 5.0.2?
has anyone noticed that the 4G on the S10 is quite buggy?
the speeds are extremely unstable, and sometimes completely unusable. (not a problem with the carrier, tried it on another phone and it's fine)
What I've noticed is that if it ever goes into medium power saving, 4G will stop working completely, it'll still show 4G, and i can still make calls, but no internet connection, even after exiting power saving mode. The only fix is I'd have to restart the phone for 4G to work again.
anyone have the same problem/ knows a fix?
I've read that I should do a factory reset, but I really want to avoid that, setting up the phone is time consuming.
Side note: battery life is not as good as expected, but that seems to be an issue for all exynos, not just me.
Same Problem here i unlock phone 4G shows but it tanke some time if i can use the Internet
Speed is Very slow and unstable
I am having connectivity problems as well. Keeps loosing the connection. I have to turn on airplane mode then turn it off all the time.
I don't have any problems with network connectivity, so far. In the link my result a moment ago: https://www.speedtest.net/my-result/a/4796337263
Hope you get some sensible connectivity soon. Cheers!
Same issue here! It was fine since I first received the device, but yesterday, I manually changed the network toggle to get better indoor signal. However, even after setting the toggle back to the original setting the LTE and data service kept dropping out. I tried manually toggling, switching network bands, etc... but nothing worked. It just keeps dropping data service.
I just hard reset the phone moments ago, and will update accordingly!
Update - Even after a network reset and hard reset it still dropped to Edge data a few times. However, after the last hour or so, it has locked back on to LTE+ and is holding strong. Seriously hope this is a software bug and not a bum radio chipset or antenna.
a99tandem said:
Same issue here! It was fine since I first received the device, but yesterday, I manually changed the network toggle to get better indoor signal. However, even after setting the toggle back to the original setting the LTE and data service kept dropping out. I tried manually toggling, switching network bands, etc... but nothing worked. It just keeps dropping data service.
I just hard reset the phone moments ago, and will update accordingly!
Click to expand...
Click to collapse
I'm on tmobile and my data is horrible in certain and what's weird I have all bars.
Sent from my SM-G965U using Tapatalk
not sure if i should say that its good to know I didn't get a dud.
but man, samsung needs to get their sh*t together, this is not acceptable for a flagship phone.
looks like i'll have to do a factory reset soon.
I'm on tmo as well. I have a feeling it's just jacked up radio software. I did some more tweaking and went into band settings *#BAND# on the dialer and disabled all the LTE bands that aren't used by TMO and that seems to have helped as well. It think this issue is congruent to the known issue with Sprint devices trying to connect to incorrect bands. I haven't used it out and about yet, but it definitely helped my phone stay latched on to LTE from my home. Additionally, when it does drop to HSPA, it doesn't get stuck like it used to.
I recommend tweaking the band setting before doing a hard reset.
Update - still doesn't fix the problem. Pains me to say it, but I'm afraid I have a hardware issue. I'm going to try a sim card swap as a last ditch effort, but will also seek an exchange as well just to get ahead of the problem.
a99tandem said:
I'm on tmo as well. I have a feeling it's just jacked up radio software. I did some more tweaking and went into band settings *#BAND# on the dialer and disabled all the LTE bands that aren't used by TMO and that seems to have helped as well. .
Click to expand...
Click to collapse
This shortcut only works on Snapdragon version, do you have Snapdragon with 4G issue?
This code only runs on the Qualcomm chipset version. Oddly enough, my friend with the Exynos version has no problems, even though he's missing a couple of TMO bands for the US.
Yeah I have Exynos S10+ as well and it runs fine on T-mobile USA
a99tandem said:
This code only runs on the Qualcomm chipset version. Oddly enough, my friend with the Exynos version has no problems, even though he's missing a couple of TMO bands for the US.
Click to expand...
Click to collapse
This code is not working on SM-G9730 Qualcomm Hong Kong version. Any ideas?
Same problem here. I got the snapdragon US unlocked variant using here in Spain and compared with my old Google pixel, they do not have the same speed LTE connectivity even using the same SIM card. I tried to force using the 20 BAND (800 MHz) but I dont really know how. My galaxy s10 plus is using the BAND 3 so it does not let it picking the fastest possible band in my city. Any ideas? I also did think galaxy s10 plus US variant did not have 20 LTE band, but I checked it and realize it even does. One more question, what is the difference between 4G and LTE? Here in Spain all devices are running 4G, not seen any device running LTE, but my new samsung does. How can I switch it to 4g or LTE+? Thank you everyone boys.
just wondering if anyone has gotten the ASCA/ASC8 update and can report whether this problem is solved wit firmware update?
Bands matter depending on where you are. Depending on your area, only specific bands will be used. However, some bands used, while not faulty, are easily interfered for some reason with cases or other obstructions like your hand. Most likely, Samsung is planning to give a large update considering signal direction. I would probably not factory reset if you have a lot of data, and the problem would probably come back.
I ended up having to send my device in to Samsung for analysis and repair. I'll keep everyone updated.
after ASC8 update, i think the problem has been solved, havent noticed any problems so far