Screen Staying On - Moto X Q&A

I have a VZW Moto X, and love it. However, occasionally the screen just will NOT turn off. Not often, but probably once a day or so, it decides it will not turn off by itself.
Has anyone else experienced this?
Thanks

Related

Backlight turns on randomly

Does anyone else have this happening my screen will randomly turn on after i press the button on the top to turn it off? it is very annoying at night it makes me think i have an incoming call or text message and being that Im on call 24x7 sometimes have to check it everytime it happenes which is about ever 10 to 15 minutes????
I searched on here already and couldnt find anything?????
any help?????
yes, that's probably normal behaviour, since the SCREENN-OFF button also works as SCREEN-ON button, whatever necessary...
but my screen doesn't turn on randomly...
my tip: just put your device in a thick wool sock and put it face down on your desk ;-)...
another possibility is, that if you charge it over night and the plug isn't fitting right then the screen may turn off because it constantly thinks it's plugged in and out...
Best Luck and nice dreams
Regards
not only when plugged in
actually it doesnt only happen when the phone is plugged in it happenes all the time
brianb1998 said:
actually it doesnt only happen when the phone is plugged in it happenes all the time
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mine does it too upon occasion. i think it has to do woth background processes running, or your phone is roaming for alternative towers.
mine does it too. I have the Sprint CDMA version. Someone on a different forum thought it might be the phone looking for a signal. But no one was really sure. Haven't been able to find much useful info on it anywhere.
it's switching towers...my Mogul did it too.
is there any way to make it stop
In some of the aboce cases it can be that someone is trying to make a video call to you while Phone skin is disabled.
I also have this problem. My screen will turn on from time to time without any obvious reason. It's especially annoying at night... I have my phone in a cradle on my nightstand, so when the screen comes on the whole room lights up! I've resorted to keeping a shirt over it at night.
I tried setting the phone to 100% roaming since my Sprint signal is low in my apartment and I read somewhere that the phone will turn on when it switches towers/service, but alas it did not help me.
ANY IDEAS FOR A FIX?

[Q] My screen stays off when starting the phone. Help needed.

Hi, I've been having this rare and random problem with my Captivate. It seems like once or twice a month, when my phone is in stand by and I hit the power button to wake it up, the screen stays off. I can mimic swiping the screen and the soft keys will light up and the phone will vibrate. Taking the battery out does not help. The phone will boot up and I can hear the att and samsung video but the screen is still black.
When this happens, it will sometimes randomly come back on after about an hour or two, sometimes more. I've searched but haven't found that magic trick yet. Anyone else have this problem and a possible solution? Any help would be awesome, thanks!
Sounds like a hardware problem. Still under warranty?
Yeah, it's very annoying. I can hear texts going off with seemingly no way to read them. I've had it more than a year so I think the warranty is out. I do have insurance on it though.
EDIT: Ok, my problem is solved for now. I took the sim card out and with it out turned the phone on (same problem), but after turning the phone off and putting the sim card back in, I now have the screen back. I'm gonna see if I can get this phone replaced.

temperamental active display?

I'm not sure if it's just me... but I noticed the active display on my moto x (t-mo) is not active all the time. The good example is.. when the phone display is off (asleep) and you pick up the phone or move the phone, it is supposed to display the time and that pad lock - so you don't have press the lock key to get the time.
On my phone, that works for the most part... but after a while (and I can't figure out what is the trigger/cause), the active display would stop working. When that happens and phone display is off... i pick up/move the phone... screen is still blank. I now need to press the lock button on the side to bring up the unlock screen.
I did find that rebooting the phone will fix this. So, i want to see if anyone else is seeing this behavior, or if I should see about getting moto to fix/replace it - since I just received the phone yesterday.
lithium133 said:
I'm not sure if it's just me... but I noticed the active display on my moto x (t-mo) is not active all the time. The good example is.. when the phone display is off (asleep) and you pick up the phone or move the phone, it is supposed to display the time and that pad lock - so you don't have press the lock key to get the time.
On my phone, that works for the most part... but after a while (and I can't figure out what is the trigger/cause), the active display would stop working. When that happens and phone display is off... i pick up/move the phone... screen is still blank. I now need to press the lock button on the side to bring up the unlock screen.
I did find that rebooting the phone will fix this. So, i want to see if anyone else is seeing this behavior, or if I should see about getting moto to fix/replace it - since I just received the phone yesterday.
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Do you have a screen protector?
after asking on the moto support site.. the issue may be related to one of the apps. So, I unselected all but the messaging/mail apps, rebooted and things seem to be back to normal now. Make sure you uncheck the box that automatically adds the app to active display and pare it down to the essential apps that really need/use active display.

Wi-Fi turning itself on?

Is there a way to keep the Wi-Fi from turning itself on whenever the phone detects a connection point? I've got the phone set to not turn it on but it seems to not care how I have it set. I noticed twice yesterday and three times today it has turned itself on even though I had it off and told it not to. Has anyone else experienced this and is there a fix or Xposed module to get rid of this annoyance?
It won't... Unless you have some strange issue...turn itself on if you toggled it off.
If its on....it will always connect to "known" networks as soon as you're in range. Thats how its designed. ?
Sent from my N5, N7, Moto X, G Tab 3 or S2.....
But it's not on. I only turn it on when I'm home. When I'm out I just use the network. I noticed I get the, "There are available networks" notification even though it's been set to off. I shouldn't be getting the notifications when it's off.
The Tallest said:
But it's not on. I only turn it on when I'm home. When I'm out I just use the network. I noticed I get the, "There are available networks" notification even though it's been set to off. I shouldn't be getting the notifications when it's off.
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I've never heard of that. Lol
Did you put on some strange setting? 99.9 percent of the time, if its toggled off....its off.
Sent from my N5, N7, Moto X, G Tab 3 or S2.....
It's strange and annoying because when I click on the notification it shows that Wi-Fi is on. I never turned it on. I did download the Snapdragon Battery Guru and I noticed there is an option in there that allows the Wi-Fi to turn itself on for no apparent reason. I honestly have to idea why anyone would want their Wi-Fi to turn on by itself is beyond me. At any rate I unchecked that box so hopefully it doesn't do it anymore.

[Q] White Balance on Display Changes when rotated

Just got my Moto X today. The whites seem warm to me, is this a property of the display? I noticed that when I tilt the screen away or towards the whites turn balanced white, but back to warm when its straight on. Is there a problem with my unit?
Also, side question: is there a way to disable the gyro activating active display? I have the IR sensor thing in Moto shut off. I have one of those hanging guys to hold my phone in the car, so the phone is constanting turning on when I turn or cause it to swing.
Mondos said:
Just got my Moto X today. The whites seem warm to me, is this a property of the display? I noticed that when I tilt the screen away or towards the whites turn balanced white, but back to warm when its straight on. Is there a problem with my unit?
Also, side question: is there a way to disable the gyro activating active display? I have the IR sensor thing in Moto shut off. I have one of those hanging guys to hold my phone in the car, so the phone is constanting turning on when I turn or cause it to swing.
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Click to collapse
The screen is just like that, unfortunately. I've seen 6 of them, and they are all like that. It's pretty much my only complaint about the phone.
As far as Moto Display is concerned, you can turn it off completely in settings or in the Moto app, but I don't think you can disable that particular feature of it.

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