hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
Sounds like you have a bad HDMI port or TV.
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
cottageboy said:
hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
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4niner said:
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
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Click to collapse
If you have an HDMI audio receiver you can also just plug it into an HDMI port there too. I have mine plugged into my sony 7.2 receiver. Works fine, CEC and all.
Toshiba 47L6200U - same problem
4niner said:
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
Click to expand...
Click to collapse
I am also having this issue on my Toshiba Smart TV (Toshiba 47L6200U). Wanted to add that at one point I switched from USB power on the television to the wall charger, and the Chromecast went through an update during which time the progress wheel was in full color. Once it finished the picture then changed back to purple. Unfortunately I have no other devices to try to plug it into but there does appear to be a pattern with these sets.
Unfortunately I don't have a receiver and hadn't planed on getting one for this set up. I've never been able to connect the TV to the internet to perform any firmware updates so perhaps this may help? I'm really not sure. I also have seen that once it is updating - the rotating wheel is in the normal proper colors, however once it reverts back to the setup/welcome screen - it goes back to the shades of pink. I called up google and they said they've not heard of it so it seems to be a problem solely with the Toshiba XXL6200U series TV's. Have any of y'all performed the firmware updates?
gottahavit said:
If you have an HDMI audio receiver you can also just plug it into an HDMI port there too. I have mine plugged into my sony 7.2 receiver. Works fine, CEC and all.
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4niner said:
Unfortunately I don't have a receiver and hadn't planed on getting one for this set up. I've never been able to connect the TV to the internet to perform any firmware updates so perhaps this may help? I'm really not sure. I also have seen that once it is updating - the rotating wheel is in the normal proper colors, however once it reverts back to the setup/welcome screen - it goes back to the shades of pink. I called up google and they said they've not heard of it so it seems to be a problem solely with the Toshiba XXL6200U series TV's. Have any of y'all performed the firmware updates?
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Out of curiosity did you try the HDMI extender that came with your ChromeCast in case it is a connection issue?
I have the same TV, but have not received my chromecast yet. I'm wondering if it may be hdmi cec is off or on? I read up on this more and it may be the hdmi handshake that is causing the issue. It says to swap ends, try another cable etc.
gottahavit said:
Out of curiosity did you try the HDMI extender that came with your ChromeCast in case it is a connection issue?
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zires said:
I have the same TV, but have not received my chromecast yet. I'm wondering if it may be hdmi cec is off or on? I read up on this more and it may be the hdmi handshake that is causing the issue. It says to swap ends, try another cable etc.
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Click to collapse
I tried using the extender that came with it, and also another one I had laying around the house. Neither of them worked.
I'm not really tech savvy so not sure what CEC is or how to turn it on or off. Getting frustrated trying to do the firmware update as well. I connected a USB with the firmware update on the root menu but for some reason the TV isn't recognizing the usb.
4niner said:
I tried using the extender that came with it, and also another one I had laying around the house. Neither of them worked.
I'm not really tech savvy so not sure what CEC is or how to turn it on or off. Getting frustrated trying to do the firmware update as well. I connected a USB with the firmware update on the root menu but for some reason the TV isn't recognizing the usb.
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Click to collapse
Cec is in the TV settings. Menu (on remote ), preferences, hdmi cec control setup, turn it on and see what happens.
Sent from my SPH-L710 using Tapatalk 4
Same issue
cottageboy said:
hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
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Click to collapse
I have an old 2007 vintage Toshiba 37X3030DB. If you have the Chromecast plugged into HDMI-2 (Digital only port), select that as the input port, then power on the Chromecast, it completely works as expected. However, change back to HDMI-1, then back to HDMI2 using the Toshiba remote, you get a permanent blue screen - even though the Chromecast thinks it's working.
Placed a tech support call with Toshiba UK to see if updated firmware beyond 2.9 will help...
I have a 2006 Westinghouse (it was one of the very first 1080P TV available). I have had issues with Pink screen screen with various HDMI devices. Usually turning the TV off and back on will fix the pink screen, usually on the first try though not always.
With the Chromecast this seem to work, but not anymore. It may or may not have to do with the update to FW 13300, I can't say for sure. But sadly the pink screen is more persistent now.
My Chromecast is connected to my Pioneer receiver and I found that if s switch back and fourth with another input I can eventually get rid of the pink screen. I works best if I wait and let the input receive a signal and at time it does take me several attempts before it works.
So just something to try.
don't know if this is related, but sometimes when you have a loose connection on say a pc monitor you will get a pink screen, it could be that the connection to your guys tv isnt fitting all the way in, might want to take a closer look. it could be that the mini usb thats connected to the Chromecast is weighing down on the chromecast and making it loose and thus creating the pink screen, might wanna look closer at the connection.
im trying to cast from computer.. chromebrowser, has worked perfect earlier. but now the picture is pink.. sounds work good... the chromecast background pictures shows fine when not casting anything...
If I use the built in cast option in youtube.com it was great.. but not when casting the whole page in chromebrowser..
i have a really bad connection at home, but it has worked on that before
cowsick said:
im trying to cast from computer.. chromebrowser, has worked perfect earlier. but now the picture is pink.. sounds work good... the chromecast background pictures shows fine when not casting anything...
If I use the built in cast option in youtube.com it was great.. but not when casting the whole page in chromebrowser..
i have a really bad connection at home, but it has worked on that before
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This is my exact issue.
It isn't the HDMI port, it isn't faulty, or else every device would show the pink hue. The dongle itself isn't broken or else everything would be pink and not just tabs that are cast, like cowsick said, Youtube casts perfectly, just any other tabs.
Kinda blows, worked fine previously, an no one anywhere seems to be addressing the issue.
andrew2163 said:
This is my exact issue.
It isn't the HDMI port, it isn't faulty, or else every device would show the pink hue. The dongle itself isn't broken or else everything would be pink and not just tabs that are cast, like cowsick said, Youtube casts perfectly, just any other tabs.
Kinda blows, worked fine previously, an no one anywhere seems to be addressing the issue.
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Click to collapse
Green, gray or magenta are often the sign of decoding "nothing" meaning the data didn't reach the destination in time.
I would look to network latency caused by network congestion between the PC and Chromecast (on a bandwidth-limited connection, or are there other network transfers going on in the background?) and to transcoding latency on the computer casting to Chromecast (how busy is the CPU?). Try reducing the resolution via the Cast extension settings.
For direct casting to Chromecast via native apps, Chromecast can buffer and negotiate connection speed as necessary. When it's getting a tab casted over, there's a constant stream of frames being generated, compressed and sent over that need to be decoded - all in reasonable sync with the PC.
For example, in the case of MPEG-2 for DVD, there are Presentation TimeStamps (PTS) and Decode TimeStamp (DTS). PTS determines when a frame should be display (ie, 0:09;13 should be displayed 9 seconds, 13 frames in) while DTS determines when the frame's data need to be retrieved and decoded. If a frame can't be retrieved by the decode time (for example, because of a disc read error) usually the player will simply hold the previous frame, so you'll see a pause. But if the player actually tries to decode the data (for example, in a video editing program), you can see a frame of mainly or solid green, gray or magenta - an empty frame caused by decoding "nothing."
RojasTKD and BurnOmatic are right that a similar effect can be seen if HDCP handshake is broken or interrupted - there's a "garbage" screen that appears until HDCP re-synchronizes, but as andres2163 and cowsick say, if that was the case it should happen for any Chromecast output, not just tab casting.
Fix: disable hardware accelaration
Disabling hardware acceleration fixes the issue.
For detailed instructions, go to:
HTML:
learnhill.com/technology/fix-pink-screen-when-casting-tabs-with-chromecast/
So I woke up one morning turn on my TV I notice it was updating and thought nothing about it but then it went to a blank screen. I reset it then it wasn't connecting to wifi then I went on my computer and it says that if I did reset it wouldn't connect to my wifi unless I contacted my router provider. Didn't want to go through so I bought a new one. After I set it up and relaunched it went to a black screen again then exchange it and it happened again. It has nothing to do with the device it's the new update. I hope someone knows how to fix it. Please i like chromecast don't want to return it. Someone please help.
SleepyJay831 said:
So I woke up one morning turn on my TV I notice it was updating and thought nothing about it but then it went to a blank screen. I reset it then it wasn't connecting to wifi then I went on my computer and it says that if I did reset it wouldn't connect to my wifi unless I contacted my router provider. Didn't want to go through so I bought a new one. After I set it up and relaunched it went to a black screen again then exchange it and it happened again. It has nothing to do with the device it's the new update. I hope someone knows how to fix it. Please i like chromecast don't want to return it. Someone please help.
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Click to collapse
What TV make/model and router make/model are you using?
bhiga said:
What TV make/model and router make/model are you using?
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Click to collapse
Mine just "died" too.
Didn't notice if it was updating but basically had been plugged into my TV and working for months, then i tried using and my TV would just say no signal when i switched to that HDMI port.
Called amazon and have a new one on the way.
bummer.
bhiga said:
What TV make/model and router make/model are you using?
Click to expand...
Click to collapse
I have insignia TV and 2 wire modem.
SleepyJay831 said:
I have insignia TV and 2 wire modem.
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Click to collapse
Google says it should work, just requires change to router settings.
Did you add your Chromecast MAC to the allowed list?
https://support.google.com/chromecast/table/3477832?hl=en&ref_topic=3205565
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Fix
Mine seemed to be dead too. I tried reseting the device but without any success. The only fix by now is to remove Chromecast from HDMI, but keep power cable plugged in. So i start my tv without Chromecast being connected to hdmi port, and after the led on the chromescast became steady white, no blinking, i would connect it to it. It worked that way. Had to do this before each time i start my tv. I hope it will help u and hope that google will fix this in future update.
re: Fix
iorga_ciprian said:
Mine seemed to be dead too. I tried reseting the device but without any success. The only fix by now is to remove Chromecast from HDMI, but keep power cable plugged in. So i start my tv without Chromecast being connected to hdmi port, and after the led on the chromescast became steady white, no blinking, i would connect it to it. It worked that way. Had to do this before each time i start my tv. I hope it will help u and hope that google will fix this in future update.
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Click to collapse
This worked!. Thank you very much... :victory: Google, give this man a cigar, and fix this bug!!!
Same problem, same (interim) solution
thedisch said:
This worked!. Thank you very much... :victory: Google, give this man a cigar, and fix this bug!!!
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Click to collapse
The solution also worked for me, thanks ! :good: It's clearly a bug
Yeah, Build 14651 is having problems booting up for me too. My CC ends up going "blank" when its plugged into my Yamaha AVR. It works fine when I plug it directly into my TV or if I let it boot up while unplugged from any HDMI port.
My other two CCs on Build 13000 work fine with my AVR.
I posted to this thread about this issue:
http://forum.xda-developers.com/showthread.php?p=48445263&posted=1#post48445263
Sorry for the crosspost.
iorga_ciprian said:
Mine seemed to be dead too. I tried reseting the device but without any success. The only fix by now is to remove Chromecast from HDMI, but keep power cable plugged in. So i start my tv without Chromecast being connected to hdmi port, and after the led on the chromescast became steady white, no blinking, i would connect it to it. It worked that way. Had to do this before each time i start my tv. I hope it will help u and hope that google will fix this in future update.
Click to expand...
Click to collapse
U da man indeed +iorga!! Still not fixed as of Feb 2015 - Google's gotta get w the program!
Hello,
I've got the Google Chromecast and the Pioneer VSX-828-K AVR. The Chromecast is plugged into the "BD" HDMI input. That all worked fine for about a month, untill I wanted to stream a movie through the Plex App last week. The main screen was displayed normaly, but when the movie started, it only showed the upper left part of the video, as if it was zoomed in. Same problem with the Youtube App and all my other CC apps. If I plug the CC directly into the monitor without the AVR, everything works fine. I use a PC-Monitor as TV, so I can't change any settings on that. Somebody got an idea how to fix it?
Thank you
samu95 said:
I've got the Google Chromecast and the Pioneer VSX-828-K AVR. The Chromecast is plugged into the "BD" HDMI input. That all worked fine for about a month, untill I wanted to stream a movie through the Plex App last week. The main screen was displayed normaly, but when the movie started, it only showed the upper left part of the video, as if it was zoomed in. Same problem with the Youtube App and all my other CC apps. If I plug the CC directly into the monitor without the AVR, everything works fine. I use a PC-Monitor as TV, so I can't change any settings on that. Somebody got an idea how to fix it?
Click to expand...
Click to collapse
Sounds like your AVR might be in a funny mode if it supports fancy features like PIP.
Try a different input on your AVR.
bhiga said:
Sounds like your AVR might be in a funny mode if it supports fancy features like PIP.
Try a different input on your AVR.
Click to expand...
Click to collapse
I already tried some other inputs, same problem.
Have you tried some other device in that same input?
Otherwise....
Unplug the AVR, wait a minute and then plug it back in.....
I have this same issue with my Sony receiver. Been searching for months with no solution. So frustrating. Especially when it used to work fine.
I have a LG 42ld450 TV that seems to not like my Chromecast very much. Whenever I plug it from either HDMI port, it just goes berzerk for no reason and turns on and off repeatedly. Sometimes it eventually proceeds to display the stream as normal for hours, sometimes it just lasts a little while before resetting over and over. It seems to be entirely random. I have disabled CEC to no avail. It works fine with my other TVs.
Could it be an electrical problem? I have it connected to a power strip that is connected to a power cord that ends in two prongs (even though it has a three-pronged input). However, I doubt it could be this since it only happens when the Chromecast is plugged in.
Sounds like a TV issue more than a Chromecast one if it doesn't have any issues with any other TV
Sent from my Nexus 6 using Tapatalk
If you have a friend who as a chromecast , ask him to do an exchange for a couple of days for testing purposes ..
Then you'll know if it your tv or chromecast
10$ its your tv or if you can turn off simplink in lg setting see if that help
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I bought an Elgato HD60S to be able to stream through my laptop or desktop from the phone. I connected the Usb C cable from sideport to elgato then HDMI from elgato to pc. Phone is recognized and its screen displayed in elgato's capture software. Now the issue; elgato loses image from the phone every other second or so and there's absolutely no consistency to screen capture. It also displays the gray distortation-like screen on every cutoff like old TV's used to do when the antenna wouldnt work. I looked it up and although there is not a whole lot of info on rog phone 2 regaering this issue, I read that a powered HDMI splitter would solve it, the issue being caused by HDCP. Ordered that, hooked it up, and still the same exact thing. Then, read elsewhere that the Asus Pro Dock is the only working way to stream from the phone. Ordered that, hooked it up, and still it's exactly the same. At this point I am absolutely clueless as to how to workaround this issue. Please help
FYI I am trying to stream PUBG and tried with both my laptop and desktop and multiple different cables, so there's that. Elgato doesnt mention the actual "HDCP" text until I reconnect the phone a couple times to it. Streaming works perfect with my Note 9 in the same setup.
Is it working now
Inorderd to bypass the hdcp block we need hdmi splitter
Is that working
rajuginne said:
Inorderd to bypass the hdcp block we need hdmi splitter
Is that working
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Click to collapse
Nope. Splitter didnt work for me. However, I did find a workaround which is to use "ASUS Pro Dock" in conjuction with Elgato. The culprit here is that you have to power the Dock with its Usb C port to make it work. When connected, it might seem like its still not working but it smooths out after a minute or so. Then when it is working, you can unplug that Usb C and it should remain working fine. In the end, I was still having issues with poor audio quality (crackling/popping and slowed-down speedwise), but got a fix for that as well.
The android 10 beta is here for the device try that and see if it works
@twinklejadoo bro i faced the same issue and solved it by using online hdmi splitter
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