Database Develop

[Solved] Stuck at Sony logo : Assistance needed and welcome

Dear Members and Expériences user,
My XZ is stuck at Sony logo:
How it happened:
Phone was Roted
Locked bootloader
Recovery installed
Using stock rom with pureaudio
As my phone was always running Multimedia process making it So hot and following users advices (perhaps due to a corrupted image) I have performed the folowing:
1- boot in recovery
2- backup phone and reboot
3- backup everything using titanium backup
4- transfer all backup from internal memory to sd card
5- Eject sd card
6- performed a wipe and factory reset from settings
7- reboot and configure apn and accounts
8- reinstall superuser then titanium backup apps
9- reboot
10- restore some apps (mainly games) and some systems settings (only sms/mms and phone call history)
11- as advice by TB reboot
12- bootloop...bootloop...
13- boot in recovery
14- restore (using advance fonction) system only
15- went off battery (I did not notice that my kids unplugged charger)
16- Here i am...
Please help me
--------------------------------------------------------------------------
Here the procedure I have applied:
--------------------------------------------------------------------------
First a Huge Thanks to :
- diego9016
- LitoNi
Which guided me on the solving.
As proposed, I have :
1- Installed the Sony PC Companion 2.10.155
2- Installed the Flashtool-0.9.10.2beta6 --> Thanks to Androxide for that
http://forum.xda-developers.com/showthread.php?t=2162907
3- Followed the Tuto of 'Flashing Stock Rom with FlashTool --> Thanks to Shadowboy23 for that
http://forum.xda-developers.com/showthread.php?t=2240614
3- Used the UK Unbranded FTF --> Thanks to Paulkhim for that
http://forum.xda-developers.com/showthread.php?t=2221475
I have followed line by line the différents tutos and it worked out very well.
The only thing I did differently was running the the flashtool as admin user when it succeed.
Thanks to all and good dev for the XZ which it deserves it.
Sent from my HTC EVO 3D X515m using xda app-developers app

Have you tried going back to stock using flashtool?

diego9016 said:
Have you tried going back to stock using flashtool?
Click to expand...
Click to collapse
I am very unexperienced in it and i do not know at all the How to ?
I have tried to read a lot on it and do not understand where to start...
A short guide perhaps ?

chrisftlse said:
I am very unexperienced in it and i do not know at all the How to ?
I have tried to read a lot on it and do not understand where to start...
A short guide perhaps ?
Click to expand...
Click to collapse
Of course... But first, you need to charge your phone.
Follow this tutorial, it should bring back your Z to life.
Here you can find the ftf you need.
Just be sure you have the C6603.

diego9016 said:
Of course... But first, you need to charge your phone.
Follow this tutorial, it should bring back your Z to life.
Here you can find the ftf you need.
Just be sure you have the C6603.
Click to expand...
Click to collapse
Thanks for your quick answer,
Will try it immediately and report :fingers-crossed::fingers-crossed::fingers-crossed:

Someone with 200+ posts shouldn't be starting noob threads like this and know to read the stickys where this kind of information can be found. I also wish People would first learn how to restore their device first before flashing things that could potentially brick it.

XperienceD said:
Someone with 200+ posts shouldn't be starting noob threads like this and know to read the stickys where this kind of information can be found. I also wish People would first learn how to restore their device first before flashing things that could potentially brick it.
Click to expand...
Click to collapse
Thanks
I am having Heavy Experience on HTC things but not on Sony. :silly:
I did read thousands of pages and using this Q&A section as it should ... not ?
Anyway... community is for that and maybe helps others users than myself alone.
Thanks to highlight and at the end (when succeed) I will also share the step by step performed : For the others guys and newbies on Sony. :angel:

XperienceD said:
Someone with 200+ posts shouldn't be starting noob threads like this and know to read the stickys where this kind of information can be found. I also wish People would first learn how to restore their device first before flashing things that could potentially brick it.
Click to expand...
Click to collapse
He needed some help... Wy can't we just help him?

diego9016 said:
He needed some help... Wy can't we just help him?
Click to expand...
Click to collapse
I have tried and unfortunatley no success
Everything runs well until when the phone has to be connected to the PC while holding the Vol Down Button.
Then the Device seems to be connected and after a while it deconnects and restart itself and locked at the Sony Logo.
Then the flashtool recongnises it as disconnected
:crying:
Any other test I may perform ?
Thanks for your patience and support

chrisftlse said:
I have tried and unfortunatley no success
Everything runs well until when the phone has to be connected to the PC while holding the Vol Down Button.
Then the Device seems to be connected and after a while it deconnects and restart itself and locked at the Sony Logo.
Then the flashtool recongnises it as disconnected
:crying:
Any other test I may perform ?
Thanks for your patience and support
Click to expand...
Click to collapse
Do you have the flashtool drivers correctly installed?
Have you tried restarting your pc and see if it works? Don't open PC Companion or any of the other Sony software.
Are you connecting the device powered off and holding vol down?

diego9016 said:
Do you have the flashtool drivers correctly installed?
Have you tried restarting your pc and see if it works? Don't open PC Companion or any of the other Sony software.
Are you connecting the device powered off and holding vol down?
Click to expand...
Click to collapse
Drivers are OK (it seems and I will try on my daughter Vista PC)
I have tried after reboot my PC also in Admin session
And yes plugged off only with down vol pressed :crying:
One more question when to unpress the vol down button ?
I performed it when the Windows displayed Device Connected in Flashmode, Am I right ?
Thanks to you for your patiance
I am a little bit stressed at the moment

chrisftlse said:
Drivers are OK (it seems and I will try on my daughter Vista PC)
I have tried after reboot my PC also in Admin session
And yes plugged off only with down vol pressed :crying:
One more question when to unpress the vol down button ?
I performed it when the Windows displayed Device Connected in Flashmode, Am I right ?
Thanks to you for your patiance
I am a little bit stressed at the moment
Click to expand...
Click to collapse
You release it when it starts flashing. You can see the bottom bar moving towards completion.
Sent from my C6603 using xda app-developers app

LitoNi said:
You release it when it starts flashing. You can see the bottom bar moving towards completion.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the advice.
Does it takes long cause I stayed like 4-5 mins by holding it without seing any progress bar and soon I unpress it the phone restart by itself and back again at the Sony logo.
To switch it off again I have to hold Power + Vol Up and Down during 5-10 sec until it vibes 3 times.
Is it the right process ?

Just fyi, your main cause of this is most likely when you tried restoring the apps.
Do not try to restore them with titanium backup Or cwm if you are moving from one rom to another etc... To avoid any issues like this one.
Backup and restore using whatever the app provides. Their files are usually located internally. ( just drag it to your comp)
Before starting flashtool, hit the arrow icon (where more hidden programs are running) you may find pcc or sus running sometimes after you reboot your computer.
Find the right ftf file, make sure you are using the most updated flashtool.
Good luck man.
Sent from my C6603 using xda app-developers app

diego9016 said:
He needed some help... Wy can't we just help him?
Click to expand...
Click to collapse
Not saying you can't, but why should you have to rehash information they could have found themselves, but I guess this is what xda has become these days.

LitoNi said:
Just fyi, your main cause of this is most likely when you tried restoring the apps.
Do not try to restore them with titanium backup Or cwm if you are moving from one rom to another etc... To avoid any issues like this one.
Backup and restore using whatever the app provides. Their files are usually located internally. ( just drag it to your comp)
Before starting flashtool, hit the arrow icon (where more hidden programs are running) you may find pcc or sus running sometimes after you reboot your computer.
Find the right ftf file, make sure you are using the most updated flashtool.
Good luck man.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the tip.
BTW no success yet and nothing happens until I unrelease the vol down button except status in the log chnging from Device Connected and after a while Device disconnected and so on...
When it is marked as Device Connected and then when I go to the Devices Info then Drivers it is :
09/048/2013 22:48:19 - INFO - List of ADB devices :
09/048/2013 22:48:19 - INFO - - none
09/048/2013 22:48:19 - INFO - List of fastboot devices :
09/048/2013 22:48:19 - INFO - - none
I really do not know what to perform now... Except crying

chrisftlse said:
Thanks for the advice.
Does it takes long cause I stayed like 4-5 mins by holding it without seing any progress bar and soon I unpress it the phone restart by itself and back again at the Sony logo.
To switch it off again I have to hold Power + Vol Up and Down during 5-10 sec until it vibes 3 times.
Is it the right process ?
Click to expand...
Click to collapse
Ok, here´s the process:
Start flashtool, select the ftf and start the process... Flashtool will say Preparing Files for Flashing. Then, a window will prompt and tell you to put your device in flashmode.
With you phone turned off and unplugged, leave vol down pressed and connect it to pc until the window disappear, that's the moment you release vol down button and flashing process should start.

Add to that I don't know did you do this yet but I'll mention it anyway:
Before you start flashtool
1- go to settings of your device > developers option (enable it) scroll down and check usb debugging.
2- not sure if you need to do this but might as well cause I do it all the time. Phone settings > security > check unknown sources.
Go ahead and start flashtool and follow the instructions before this post
Sent from my C6603 using xda app-developers app
---------- Post added at 10:04 PM ---------- Previous post was at 10:02 PM ----------
And have you tried repairing it with Sony update service or Sony pc companion? Links are below.
Sent from my C6603 using xda app-developers app

diego9016 said:
Ok, here´s the process:
Start flashtool, select the ftf and start the process... Flashtool will say Preparing Files for Flashing. Then, a window will prompt and tell you to put your device in flashmode.
With you phone turned off and unplugged, leave vol down pressed and connect it to pc until the window disappear, that's the moment you release vol down button and flashing process should start.
Click to expand...
Click to collapse
Thanks a lot for your support :good:
By not being alone I kept the head out of the water and finally succeed.
To make it short, it seems that the FTF file was a kind of corrupted (unable to check the MD5 Sum cause not provided), nevertheless I download another FTF file from another country (I selected UK as I can easely read UK than others languages) then on the second attempt it finally went well.
I do not know the effect of flashing another country Stock firmware yet, but I think as for the cooked rom it does not creates big issues.
Thanks again to supporting me on this tricky situation.
And as promoised after this answer, I will write down what I have performed.
LitoNi said:
Add to that I don't know did you do this yet but I'll mention it anyway:
Before you start flashtool
1- go to settings of your device > developers option (enable it) scroll down and check usb debugging.
2- not sure if you need to do this but might as well cause I do it all the time. Phone settings > security > check unknown sources.
Go ahead and start flashtool and follow the instructions before this post
Sent from my C6603 using xda app-developers app
---------- Post added at 10:04 PM ---------- Previous post was at 10:02 PM ----------
And have you tried repairing it with Sony update service or Sony pc companion? Links are below.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Thanks for your answer, As I was blocked on the start of the phone, it was not possibe at the time being to change the settings (perhaps I were Lucky cause these settings were as you proposed before my issue happened).
I will learn more on the SUS and SPCC as I do not know so much on the Sony tech and apps. (Was an HTC addict for years until this one XZ appears and make me change).
Thanks for your support also.
Best Reagrds to all
:laugh::victory:

chrisftlse said:
I do not know the effect of flashing another country Stock firmware yet, but I think as for the cooked rom it does not creates big issues.
Click to expand...
Click to collapse
It has no effect at all... They're unbranded.
Glad that you could solve it

[Q] Xperia T wont stay in fastboot mode?

This has probably been asked many times before but ive rooted my xperia t and want to unlock the bootloader so I can install pacman rom, however when i hold the volume up and plug in the usb cable, the blue light stays on for around 5 seconds and then goes into charging mode, many people say to wait for it to show up in the device manager and install it manually which i keep trying to do but so far no luck so is there anyone who would gladly show me a noobs way of doing it as im following this guide at the moment.
http://www.youtube.com/watch?v=TrP-IBuAeN0
Thanks all.

dav08094194 said:
This has probably been asked many times before but ive rooted my xperia t and want to unlock the bootloader so I can install pacman rom, however when i hold the volume up and plug in the usb cable, the blue light stays on for around 5 seconds and then goes into charging mode, many people say to wait for it to show up in the device manager and install it manually which i keep trying to do but so far no luck so is there anyone who would gladly show me a noobs way of doing it as im following this guide at the moment.
http://www.youtube.com/watch?v=TrP-IBuAeN0
Thanks all.
Click to expand...
Click to collapse
Do you installed drivers in flashtool?
Sent from my Sony Xperia™ sola using XDA Premium App

I downloaded flashtool and ran emma.exe and it said it was installing drivers but every time i try to put the phone in fastboot its still the same, Coming from samsung where its one click and its done it really annoys me not being able to do it. Is there any quide around which is better than the one im using and actually works? thanks
Ben Ling said:
Do you installed drivers in flashtool?
Sent from my Sony Xperia™ sola using XDA Premium App
Click to expand...
Click to collapse

Anyone know whats wrong? when I try to install the .inf file it warns me that there not signed and fails anyway? really have no clue what to try now?

Are you on windows 8?
Sent from my LT30p, 4.1.2 stock, DooMKernel v7,root access, unlocked bootloader.

I remember having this problem but can't remember how I solved it.
Sent from my LT29i using xda premium

you have to boot into safe mode and install the drivers that way.
It may not be called safe mode in win 8, but its something like that

RE: Xperia T wont stay in fastboot mode?
I have the same problem has anyone figured it out yet i cant do it in safe mode

had the same issue, but with me the problem was w8, if you are on window 8 you need to disable driver verification or something like that, i recomend, doing it on a windows 7 pc

I have windows 7 but did not work, can using a laptop affect the driver installation?

No, I use a win 7 laptop
Sent whilst sat on the toilet.

Ok that's good because my desktop is quite slow. Could you tell me what you did exactly, I think I might be doing it wrong?

prob not, try on a other pc?

ArmaNineTSeven said:
prob not, try on a other pc?
Click to expand...
Click to collapse
Thanks, i did and i got in to boot loader, thankyou!

Help with Xperia z (soft brick?)

Hi I've been looking through the forums and haven't been able to find anything to help with this. Recently I rooted my phone and tried installing CM10.1. As I was doing the process trough CWM it all seemed to work fine until I went to reboot the phone and it was supposed to restart instead it never booted up again. When I hold down the power button it vibrates but nothing happens. When I put it to charge the red LED lights up and when I connect it to the computer it recognizes that something is connected in the USB but doesn't recognize what it is. Sony is giving me trouble for repair because I bought it internationally (UK variant). Any help would be very much obliged, thanks in advance.

skilledslav said:
Hi I've been looking through the forums and haven't been able to find anything to help with this. Recently I rooted my phone and tried installing CM10.1. As I was doing the process trough CWM it all seemed to work fine until I went to reboot the phone and it was supposed to restart instead it never booted up again. When I hold down the power button it vibrates but nothing happens. When I put it to charge the red LED lights up and when I connect it to the computer it recognizes that something is connected in the USB but doesn't recognize what it is. Sony is giving me trouble for repair because I bought it internationally (UK variant). Any help would be very much obliged, thanks in advance.
Click to expand...
Click to collapse
Flash jb 4.2.2 stock with flashtool
Sent from my C6603 using xda premium

Hi, for some reason I can't make an Emma account I've tried tons of times, is there any other way?

Happened to me as well.... Just flash a stock firmware using flashtool
Sent from my C6602 using xda premium

Yes
..flashing stock ..can only help u..
No other way!..
Btw..
Did u also unlock the bootloader?
That is the problem maybe!
Sent from my C6603 using xda premium

Aka91 said:
Yes
..flashing stock ..can only help u..
No other way!..
Btw..
Did u also unlock the bootloader?
That is the problem maybe!
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Hi, yeah I unlocked the bootloader and everything. I'll try and flash it but whenever I sign up for an emma account I never get a reply so I can't use it Is their anything specific I should do when making an account? Thanks

skilledslav said:
Hi, for some reason I can't make an Emma account I've tried tons of times, is there any other way?
Click to expand...
Click to collapse
skilledslav said:
Hi, yeah I unlocked the bootloader and everything. I'll try and flash it but whenever I sign up for an emma account I never get a reply so I can't use it Is their anything specific I should do when making an account? Thanks
Click to expand...
Click to collapse
Did anyone mention emma? Just use flashtool, like 2 people have already said. There's a tutorial in the general section.
http://forum.xda-developers.com/showthread.php?t=2240614
Sent from my C6603 using Tapatalk 2

kingvortex said:
Did anyone mention emma? Just use flashtool, like 2 people have already said. There's a tutorial in the general section.
http://forum.xda-developers.com/showthread.php?t=2240614
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
Oh just realized that. Thank you very much for the help!

LOL
skilledslav said:
Hi, for some reason I can't make an Emma account I've tried tons of times, is there any other way?
Click to expand...
Click to collapse
Dont download from sony site.. thats emma its different
This is the flashtool you need https://github.com/Androxyde/Flashtool

Like everyone else has said get Flashtool, get firmware, flash firmware and you should be okay. Also make sure you actually went through the whole bootloader process.
6.You should now receive your unique unlock key via EMAIL, SAVE THIS KEY SAFELY
7. Extract fastboot_with_Android_USB_file.rar and open fastboot folder
8. Hold SHIFT and right click on the background of the folder
9. Select 'Open command window here'
10. Connect your phone in fastboot mode (turn phone off, hold Volume UP button and plug in USB Cable) [make sure drivers are installed as explained above)
11. In the cmd windows type in fastboot.exe -i 0x0fce getvar version
12. If a value is returned (it will return 0.5), it means the phone is correctly connected
13. Type in fastboot.exe -i 0x0fce oem unlock 0xKEY and replace KEY with the key which u received earlier.
You're device should now be bootloader unlocked
I didnt follow numbers 6-13 and for a good 2 weeks i was having a really bad time. I would try and flash boot.img and what not and nothing would happen or i would soft brick.

[Q][XT]Error when updating over the air

So frustrating, but when I tried to update my phone to 4.3 the phone gets to the 2nd dot stops and then restarts with the message 'could not install new software version. Try again'
Has anyone had this problem, and found a solution? It happens everytime I try, updating via the computer via both PCC and flashtool isn't an option because my phone does not respond in flashmode!
also bootloader is locked and no longer rooted
thanks

Install the flashmode and TX drivers from the Flashtool drivers folder and then install the FTF from Flashtool
Sent from my LT30p using XDA Free mobile app

Mad Marty said:
Install the flashmode and TX drivers from the Flashtool drivers folder and then install the FTF from Flashtool
Sent from my LT30p using XDA Free mobile app
Click to expand...
Click to collapse
The problem I am having is updating over the air.. as I said I cannot update using flashtool or PCC because the usb port seems to be faulty

You said that your phone didn't respond in flashmode. How do you charge your phone if the USB port is faulty? Driver problems seems much more likely to me.
Anyway, did you unlock your bootloader or installed a custom ROM/recovery?
Sent from my LT30p using XDA Free mobile app

Mad Marty said:
You said that your phone didn't respond in flashmode. How do you charge your phone if the USB port is faulty? Driver problems seems much more likely to me.
Anyway, did you unlock your bootloader or installed a custom ROM/recovery?
Sent from my LT30p using XDA Free mobile app
Click to expand...
Click to collapse
Like I've said I haven't messed with the phone at all, with the exception of rooting it.
I also assumed it was drivers but after spending ages playing around with various computers it still wont respond. I also think it's faulty because if I try and charge it using the wall charger when it is switched off, nothing happens whereas it should boot up? The USB port functions perfectly fine when the phone is on
thanks

Xperia Z restarts

Hi my friends.
Today was very bad day for me. First my bird died, then my phone stops working and i stuck in elevator. I need your help. Afternoon i want to call my buddy for lunch. Everything starts after lockscreen. When i call him phone wont connect to operator then it says no connection and stuck at dialer. I push power button to get lockscreen and it frozen for while then it locks and i opened lockscreen. When i saw launcher phone resets and every time it resets at SONY logo. I flashed my device 3 times or more. I used .233 . 230 and 4.3 . Every time battery shows wrong percentage. Phone opens when i plugged to charge. But if it has sim card it resets. When i disconnect from charger it resets. I try to open USB DEBUGING for install recovery to reset battery info but when i check USB debuging it resets again. You guys have any idea for that problem.

Did you try clean installation?
Sent from my C6603 using XDA Free mobile app

shindorei said:
Hi my friends.
Today was very bad day for me. First my bird died, then my phone stops working and i stuck in elevator. I need your help. Afternoon i want to call my buddy for lunch. Everything starts after lockscreen. When i call him phone wont connect to operator then it says no connection and stuck at dialer. I push power button to get lockscreen and it frozen for while then it locks and i opened lockscreen. When i saw launcher phone resets and every time it resets at SONY logo. I flashed my device 3 times or more. I used .233 . 230 and 4.3 . Every time battery shows wrong percentage. Phone opens when i plugged to charge. But if it has sim card it resets. When i disconnect from charger it resets. I try to open USB DEBUGING for install recovery to reset battery info but when i check USB debuging it resets again. You guys have any idea for that problem.
Click to expand...
Click to collapse
what software you used to flash firmware?

langeveld024 said:
Did you try clean installation?
Sent from my C6603 using XDA Free mobile app
Click to expand...
Click to collapse
Yes i did
androidtweaker1 said:
what software you used to flash firmware?
Click to expand...
Click to collapse
I used Flashtool 0.9.11.0 and SEUS

shindorei said:
Yes i did
I used Flashtool 0.9.11.0 and SEUS
Click to expand...
Click to collapse
did you put the phone in flashmode?

Try pushing your simcard back in place, sometimes it'll get out of place, and then you're phone won't connect to network and reboot every time it thinks simcard is removed
Sent from my C6603 using XDA Premium 4 mobile app
Oh, and battery will show right percentage again if you fully charge it

androidtweaker1 said:
did you put the phone in flashmode?
Click to expand...
Click to collapse
For flash firmware ? Ofc i did it. I flashed all firmwares succesfuly

shindorei said:
For flash firmware ? Ofc i did it. I flashed all firmwares succesfuly
Click to expand...
Click to collapse
did you try flashing without the simcard?

androidtweaker1 said:
did you try flashing without the simcard?
Click to expand...
Click to collapse
Yes i did.

shindorei said:
Yes i did.
Click to expand...
Click to collapse
Maybe there is something wrong in the hardware send it to sony center
for me if flashtool didn't helped so the real fear will start
Xperia™ Z (C6602) with tapatalk

shindorei said:
Yes i did.
Click to expand...
Click to collapse
Looks like the is some issue with Sim assembly or can be a software/hardware issue.
As all methods have not worked take the phone to a service center and get it diagnosed

ive got the reboot problem too,
try to use philz touch, go to mount and storage, mount system, factory reset,
go back to mount, mount system, flash rom
keep stamina mode off, so far that has kept my rom stable ( tried to turn stamina mode on and caused a reboot after an hour or so)
im not sure if this a final solution, but its what i am trying

Yesterday i got my device from service. They change full body. I didnt understand what problem couses it. Now everything works fine.