I'm really not seeing any threads with workarounds for this error message.
I know I haven't been around in quite a while, am I just missing them? If I am, please point me in the correct direction.
If not, I can update this thread with some workarounds I have found (May also help Google in helping their customers, can't explain any further than that). Seems like it would make sense to have a thread dedicated to that.
mattykinsx said:
I'm really not seeing any threads with workarounds for this error message.
I know I haven't been around in quite a while, am I just missing them? If I am, please point me in the correct direction.
If not, I can update this thread with some workarounds I have found (May also help Google in helping their customers, can't explain any further than that). Seems like it would make sense to have a thread dedicated to that.
Click to expand...
Click to collapse
These are a list of things that can be at play...Most are Router related
No Multicast capability, Multicast Disabled or Filtering On
2.4 Ghz band disabled or not supported by the router (CCast only has 2.4Ghz WiFi)
IGMP Enabled or Proxied
AP Isolation on
UPnP settings
IPv6 Disabled
MAC Filtering Enabled
Firewall and Security Programs blocking ports
Incompatible Routers
Check here for possible solutions
https://support.google.com/chromecast/table/3477832?hl=en&ref_topic=3447927
and make sure your CCast has a Solid White Light cause if not then you need to use the setup program to configure it
What if it works seemingly fine, but then proceeds to intermittently drop off and display the 'No cast devices found' error.
zcace said:
What if it works seemingly fine, but then proceeds to intermittently drop off and display the 'No cast devices found' error.
Click to expand...
Click to collapse
How is the WiFi signal at the Chromecast? The HDMI Extender can help a lot in some cases.
bhiga said:
How is the WiFi signal at the Chromecast? The HDMI Extender can help a lot in some cases.
Click to expand...
Click to collapse
WiFi is strong. It works fine from all my other devices, it's just Chrome. I'm on a Windows 8 PC. Sometimes it'll work perfectly for hours on end. I have everything except my LAN turned off (or so I think), checked binding orders, my windows firewall is off, and it just keeps happening.
Actually I will report back, I thought I had IGMP disabled. I didn't, so I just turned it off.
zcace said:
WiFi is strong. It works fine from all my other devices, it's just Chrome. I'm on a Windows 8 PC. Sometimes it'll work perfectly for hours on end. I have everything except my LAN turned off (or so I think), checked binding orders, my windows firewall is off, and it just keeps happening.
Actually I will report back, I thought I had IGMP disabled. I didn't, so I just turned it off.
Click to expand...
Click to collapse
If that doesn't change things, check if you can adjust your router's UPnP Advertisement time and see if that correlates with your dropoffs.
Beyond that you can try the Wireless Portable Devices setting in the Firewall and enabling IPv6 as described by folks in this thread.
I had similar issues when I first played with the Chromecast which were being caused by Wifi signal - it appears that due to the location of my Chromecast (in a media cabinet) the signal was severely degraded. I tried it in the TV directly (as opposed to the home theatre) and this increased the performance for me as it was out of the cabinet and ended up buying a hdmi extender to run it up into a higher location so it would get better signal.
Not sure if you're getting the same but that's what I'd look at.
zcace said:
What if it works seemingly fine, but then proceeds to intermittently drop off and display the 'No cast devices found' error.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2443288
And the second thread is linked from that one.
Anyone who is using this in a Home Entertainment environment would be wise to get a Wireless AP extender to place near the Home Entertainment cabinet because all those devices throw off so much RF that can easily interfere with the CCast connection.
It's one of the reasons I wish they had a USB Cable similar to the one used for Flashcast that you could put a wired USB ETH dongle in and wire it up.
Thats something I would expect @Kyonz and Team Eureka to be adding to their ROM at some point. That would be a damn good upgrade to the Unit for those with Reception and Network issues. We might even get a sense of exactly what Bitrate the CCast Hardware can handle when the Network isn't getting in the way.
bhiga said:
If that doesn't change things, check if you can adjust your router's UPnP Advertisement time and see if that correlates with your dropoffs.
Beyond that you can try the Wireless Portable Devices setting in the Firewall and enabling IPv6 as described by folks in this thread.
Click to expand...
Click to collapse
This is getting weirder, IGMP disabled. It worked solidly for over a week, and now it's dropping off again. I can't help but think that wi-fi signal is strong as all my other devices work fine, and the CC is in the same room as the router, a month old Netgear R6200v2. I played with uPnP advertisement time and nothing changed, its still dropping off. Restarting the router fixes it. I feel like the problem is on the Windows side though, because every other device works perfectly fine, including Chrome on my Macbook, and all mobile devices.
zcace said:
This is getting weirder, IGMP disabled. It worked solidly for over a week, and now it's dropping off again. I can't help but think that wi-fi signal is strong as all my other devices work fine, and the CC is in the same room as the router, a month old Netgear R6200v2. I played with uPnP advertisement time and nothing changed, its still dropping off. Restarting the router fixes it. I feel like the problem is on the Windows side though, because every other device works perfectly fine, including Chrome on my Macbook, and all mobile devices.
Click to expand...
Click to collapse
Since rebooting the router seems to help it feels like it's some advertisement or multicast related thing. It "registers" at router start but eventually the client is ignoring it. Does the Windows machine go to sleep, turn off its network connection, or auto connect to VPN or another virtual network adapter?
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
zcace said:
This is getting weirder, IGMP disabled. It worked solidly for over a week, and now it's dropping off again. I can't help but think that wi-fi signal is strong as all my other devices work fine, and the CC is in the same room as the router, a month old Netgear R6200v2. I played with uPnP advertisement time and nothing changed, its still dropping off. Restarting the router fixes it. I feel like the problem is on the Windows side though, because every other device works perfectly fine, including Chrome on my Macbook, and all mobile devices.
Click to expand...
Click to collapse
You mentioned Windows 8...
Make sure IPv6 is enabled on both the Computer and the Router.
If your router does not support IPv6 that may be the cause of your problem.
But it is on the list of Compatible routers which leads me to believe you have IPv6 disabled on the Windows8 machine.
bhiga said:
Since rebooting the router seems to help it feels like it's some advertisement or multicast related thing. It "registers" at router start but eventually the client is ignoring it. Does the Windows machine go to sleep, turn off its network connection, or auto connect to VPN or another virtual network adapter?
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Click to expand...
Click to collapse
Again let's keep in mind that the CC works perfectly fine from every other device. Been watching Breaking Bad on Netflix through my phone and it goes for hours and hours without a hitch.
With that said you're on to something with the sleep idea. My sleep for displays is set to 2 hours, and my hard drives is set to 3 hours, so I don't think that's it. All VPNs or extra LAN connections are off afaik. But turning off my network connection, that's a possibility. I found the 'Allow the computer to turn off this device to save power' option under Control Panel -> Network Connections -> Ethernet -> Properties -> Configure -> Power Management tab. Now, I tried this both allowing the computer to idle (dropped off) and while typing this very message (also dropped off). So it's not that particular setting. Also IPv6 is enabled in the Ethernet Properties. This is crazy, why doesn't this work out of the box!? Everything else did.
Google Chrome Canary is seemingly fixing a lot of people's issues.
https://www.google.com/intl/en/chrome/browser/canary.html
zcace said:
Again let's keep in mind that the CC works perfectly fine from every other device. Been watching Breaking Bad on Netflix through my phone and it goes for hours and hours without a hitch.
With that said you're on to something with the sleep idea. My sleep for displays is set to 2 hours, and my hard drives is set to 3 hours, so I don't think that's it. All VPNs or extra LAN connections are off afaik. But turning off my network connection, that's a possibility. I found the 'Allow the computer to turn off this device to save power' option under Control Panel -> Network Connections -> Ethernet -> Properties -> Configure -> Power Management tab. Now, I tried this both allowing the computer to idle (dropped off) and while typing this very message (also dropped off). So it's not that particular setting. Also IPv6 is enabled in the Ethernet Properties. This is crazy, why doesn't this work out of the box!? Everything else did.
Click to expand...
Click to collapse
Hmm, can't find it but I remember running across a mention of Chromecast discovery not working properly in some cases when there were multiple network interfaces installed (regardless of whether they're active). Windows also has some trouble with the network filter driver layer if there are two many filters installed (again, VPN adapters and firewalls).
Actually... maybe I'm overthinking things as I often do...
It's just that particular computer, right?
Can you try disabling all other Chrome extensions? I recall someone else ran into a conflict with another Chrome extension.
bhiga said:
Hmm, can't find it but I remember running across a mention of Chromecast discovery not working properly in some cases when there were multiple network interfaces installed (regardless of whether they're active). Windows also has some trouble with the network filter driver layer if there are two many filters installed (again, VPN adapters and firewalls).
Actually... maybe I'm overthinking things as I often do...
It's just that particular computer, right?
Can you try disabling all other Chrome extensions? I recall someone else ran into a conflict with another Chrome extension.
Click to expand...
Click to collapse
Indeed, only this computer has any issues. I tried turning off all chrome extensions, still no dice. I am sure there is one singular obscure setting somewhere we are missing. Or maybe its like 'mattykinsx' said, it's a Chrome issue?
zcace said:
Indeed, only this computer has any issues. I tried turning off all chrome extensions, still no dice. I am sure there is one singular obscure setting somewhere we are missing. Or maybe its like 'mattykinsx' said, it's a Chrome issue?
Click to expand...
Click to collapse
Quite possible it's a Chrome thing.
Perhaps create a System Restore point (or otherwise back up your current instance) and try the newfangled thing.
bhiga said:
Quite possible it's a Chrome thing.
Perhaps create a System Restore point (or otherwise back up your current instance) and try the newfangled thing.
Click to expand...
Click to collapse
I take it back. Downloaded Chrome Canary, installed only Google Cast, still drops connection after a couple of minutes.
zcace said:
I take it back. Downloaded Chrome Canary, installed only Google Cast, still drops connection after a couple of minutes.
Click to expand...
Click to collapse
Your Network location is set to Home or Work, yes?
Can you post a shot of the Advanced tab of your network interface's properties from Device Manager?
(Alt-PrtScn will capture the active window, or you can use the Snipping Tool)
bhiga said:
Your Network location is set to Home or Work, yes?
Can you post a shot of the Advanced tab of your network interface's properties from Device Manager?
(Alt-PrtScn will capture the active window, or you can use the Snipping Tool)
Click to expand...
Click to collapse
What are we trying to glean from this?
Related
I plugged in the Chromecast and put in all the information and waited while it tried to connect to my Actiontec router. (Verizon FIOS) I waited, and waited and waited. After about 10 minutes it goes back to the beginning. The help button says I need to turn off the Access Point Isolation on my router. Unfortunately there's no such setting. I'm not happy because I have 3 more of these coming tomorrow and if I can't connect to my network I'm shot. Panic starts to set in.
Luckily, I have a cheap $30 Fry's wifi router on my network. I switched the Chromecast to the Fry's router and, bam, it connected immediately.
So, if your cable company's router doesn't work, just go out and buy a cheapo wifi router and you'll be fine.
The joy that is reading Verizon FiOS/Actiontec entrails
Deep voodoo Actiontec solution: You need to disable the IGMP Proxy.
The exact location of this checkbox changes between Actiontec revs but a good start is "Advanced/Routing/Routing Protocols/Internet Group Management Protocol (IGMP)."
Once this is off network devices typically can discover & connect to eachother.
Another strategy is, on the latest revs, enabling IPv6 (no, after years of promises Verizon still hasn't rolled IPv6 out yet, but at least the latest routers might be ready.) Anyhow, this is often reported to resolve local connectivity issues.
Just for reference, I have the newest Fios Actiontec router, and had no problems. Just so everyone with that router doesn't think they'll necessarily need to do this.
Sent from my SGH-T889 using Tapatalk 2
Evo4gLI said:
Just for reference, I have the newest Fios Actiontec router, and had no problems. Just so everyone with that router doesn't think they'll necessarily need to do this.
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
Good point. Mine's about 6 years old, maybe I should get them to replace it.
I had the same problem. Turned off NAT, connected, then turned NAT on
Guess this is reason #153 why I'm glad I have a Linksys router piggy-backed off of the crappy FIOS unit for the majority of my networking needs
A tip if upgrading to a newer Actiontec router: The settings backup files are *not* compatible between versions.
I upgraded to the latest router version six months ago; I'd done a lot of customizing (assigning addresses, ports, etc) and assumed it'd be an easy switch. I ended up having to temporarily return my newer router to get back my old, screenshot many pages of settings, return the old for new, then re-enter settings. A hassle, but it does run better now.
Assuming the local depot/storefront has 'em in stock it's a few minutes to swap out for a newer or newest revision.
Coincidentally I had a visit a week later to replace a burnt-out-again ONT & the tech reported he'd changed things around a bit in it for even better service. I've no idea what that involved but if it's been a long time you might want to look into a service call.
Sent from my SGH-T999 using Tapatalk 4 Beta
Some Help
I also picked up a Chromecast yesterday and am on Verizon Fios with the new Actiontec MI424WR router. I cannot get my Chromecast to connect. Sometimes I see it on the network, but it will not connect. Verizon, Actiontec, and so far Google have not been able to help me. I tried the tricks in this posting, but no luck.
I have a Buffalo Air Station wireless router, but have not had success operating this in conjunction with the Fios service (I have tried to bridge it, and run it just off ActionTec). Can someone help? I am okay at digging into this stuff, but you guys know so much more than me!
HELP!
success
The instructions below worked for me. Found it in an Apple Forum out of all places.
log in to your router(192.168.1.1), go to Wireless Settings then Advanced Security Settings. At the bottom of the screen, click "Other Advanced Wireless Options". On the next screen change Network from "Network (Home/Office)" to "Broadband". Click Apply
Just curious but it could be that you have multicasting disabled on the router.
It could also be that the router does not support multicasting in general, but this is a feature that allows devices to discover each other on a private network.
spm139 said:
I also picked up a Chromecast yesterday and am on Verizon Fios with the new Actiontec MI424WR router. I cannot get my Chromecast to connect. Sometimes I see it on the network, but it will not connect. Verizon, Actiontec, and so far Google have not been able to help me. I tried the tricks in this posting, but no luck.
I have a Buffalo Air Station wireless router, but have not had success operating this in conjunction with the Fios service (I have tried to bridge it, and run it just off ActionTec). Can someone help? I am okay at digging into this stuff, but you guys know so much more than me!
HELP!
Click to expand...
Click to collapse
I am having the same issue with DIR 655 router. Tried all the suggestion in this thread. But still no luck. Anyone having similar problem with DIR 655?
I'm having a similar problem. I've got a Linksys router that is happily supplying WiFi to my laptop, mobile phone, Kindle Fire, and XBox, but I can't get Chromecast to work properly. I get partially into the setup and then get the following message -- "Chromecast connected to [Name of Network], but can't connect to the internet." I've fiddled with countless settings to no avail. AP/Isolation mode is disabled, I've only got 2.4 GHz bands, the router is 20 ft away, etc. All the suggestions the Google Help guy gave me have had zero effect, so I thought I'd post here to see if anyone else ran into this error message and had a solution.
mowgle said:
I am having the same issue with DIR 655 router. Tried all the suggestion in this thread. But still no luck. Anyone having similar problem with DIR 655?
Click to expand...
Click to collapse
OK! finally found the issue. If your wifi password is too long(auto generated for WPA2) then chromecast cannot handle it. Reducing the length of router password fixed it. I reduced it to ~20 characters. Have not tested the pw length limit of cast.
mowgle said:
OK! finally found the issue. If your wifi password is too long(auto generated for WPA2) then chromecast cannot handle it. Reducing the length of router password fixed it. I reduced it to ~20 characters. Have not tested the pw length limit of cast.
Click to expand...
Click to collapse
My password is only 9 characters, and I have tried everything else suggested here. Anyone else have any ideas on how to get it to work?
I'm also having a similar issue with my DIR-601. I am able to detect my Chromecast but after the screen that asks for the WiFi info /renaming the Chromecast, I get an error stating that we were unable to find Chromecast on your network. I have checked that UPnP and have Enable IPv4 Multicast Streams selected (tried both ways.) I don't have any special firewall rules or anything like that. My pass is only 8 characters.
Wish Google had better support for this, all they have is a little questionnaire on their support page.If anyone finds a solution, please share. Thanks
Out of curiosity where is the enable multicast option at? I didn't see one.
Sent from my HTC One X using Tapatalk 2
axdela said:
log in to your router(192.168.1.1), go to Wireless Settings then Advanced Security Settings. At the bottom of the screen, click "Other Advanced Wireless Options". On the next screen change Network from "Network (Home/Office)" to "Broadband". Click Apply
Click to expand...
Click to collapse
Thanks! This is the only solution that fixed it for me.
axdela said:
The instructions below worked for me. Found it in an Apple Forum out of all places.
log in to your router(192.168.1.1), go to Wireless Settings then Advanced Security Settings. At the bottom of the screen, click "Other Advanced Wireless Options". On the next screen change Network from "Network (Home/Office)" to "Broadband". Click Apply
Click to expand...
Click to collapse
Worked for me as well. Thank you! :good:
None of the suggestions in this thread worked for me. I have the Actiontec Gen 3, rev I router (MI424WR-GEN3I), with firmware v. 40.20.7.
Apparently, the UPnP page is hidden, but can be accessed after logging in to the router using: 192.168.1.1/index.cgi?active_page=900. Changing the settings on this page didn't work either.
After a quick Google, I found an IGMP hidden page at 192.168.1.1/index.cgi?active_page=6059. I looked at these settings yet.
Calling Verizon's Expert Care, I was told that they don't support UPnP, since they only provide access to the Internet.
Fix found ... at least for me
AJL-Hates-Verizon said:
None of the suggestions in this thread worked for me. I have the Actiontec Gen 3, rev I router (MI424WR-GEN3I), with firmware v. 40.20.7.
Apparently, the UPnP page is hidden, but can be accessed after logging in to the router using: 192.168.1.1/index.cgi?active_page=900. Changing the settings on this page didn't work either.
After a quick Google, I found an IGMP hidden page at 192.168.1.1/index.cgi?active_page=6059. I looked at these settings yet.
Calling Verizon's Expert Care, I was told that they don't support UPnP, since they only provide access to the Internet.
Click to expand...
Click to collapse
I had the same issues as everyone else at both my office and my house. At home, I changed the IGMP settings, the UPnP settings, the security settings, etc. I finally figured out a way to make it work by simply trying to complete the setup from my laptop instead of my Droid 4. It worked on the first try at my house, and now all of my phones, tablets and computers can cast to the big tv. I immediately brought my laptop to the office and changed the IGMP setting -- and it immediately worked after that.
So maybe a solution is to try setting it up from your computer instead of your phone/tablet? It worked for me twice that way!
Does anyone elses Chromecast wreak havoc on their network? My other devices slow down, and my router seems to occasionally go in and out. What might solve this? It's not a speed issue, as this doesn't happen when streaming on the computer or wii.
standing by this thread. My tablet phone and laptop all have expirienced this slow down. speed test is still showing a 25ms ping and 30mbps down, but youtube and play store are timing out on both my phone and tablet, and when trying to cast from any device, the entire thing lags out. then i lose the cast button...
haven't found a solution yet
gsu_golfer said:
Does anyone elses Chromecast wreak havoc on their network? My other devices slow down, and my router seems to occasionally go in and out. What might solve this? It's not a speed issue, as this doesn't happen when streaming on the computer or wii.
Click to expand...
Click to collapse
When I set up the Chromecast for the first time, my router totally locked up. I rebooted it and haven't had any problems since. I am running an ASUS RT-AC66U w/ Merlin-ASUSWRT firmware.
I have a similar problem. I use my Chromecast and then my router chokes up till I reboot it.
My dlink router was from 2007 and chromecast would lock it up completely. Bit the bullet and bought a new router and haven't had any issues since.
Ph33zy said:
My dlink router was from 2007 and chromecast would lock it up completely. Bit the bullet and bought a new router and haven't had any issues since.
Click to expand...
Click to collapse
Been considering getting one anyways. Might as well do it.
Chromecast slowing my internet connection
Experiencing an issue kind of similar to the OP's. Basically while my Chromecast is plugged into the TV, even when not in use, it slows my internet connection. I normally get between 25mbps and 35 mbps down on a speed test and gaming as well as file downloads work great. As soon as I plug Chromecast in, my download speeds on a speed test drop to about 1.5mbps to 6mbps. All of a sudden online gaming is basically impossible due to ping spiking and downloading files becomes extremely slow. If I unplug the Chromecast my internet speeds return to normal. I don't know what Chromecast is doing, but something is taking it's toll on my network.
Rebooting the router (Linksys E1000 I believe) has down nothing to resolve the issue. Does anyone know what could be causing this? Is there a way to make Chromecast hibernate or something when it's not in use? Any information about what could be causing the issue or things to try would be helpful. Thank you
Corrected the issue
I was able to fix the issue. Turns out my Cable Modem has a built in router that my computer was plugged into. I also have a linksys (wireless) router that is connected here. The chromecast is connected to the linksys router. I unplugged my computer from the cable modem (router) and plugged them into the same router as the Chromecast (Linksys). This appears to have fixed the issue. Someone that is better with this stuff could probably explain why, but I just wanted to follow up.
Totally!
I had this problem too. I have a Chromecast, AppleTV, GoogleTV and Ouya all right next to each other, with the Chromecast in an "always on" state. Ever since plugging in the Chromecast, network performance on the AppleTV and GoogleTV has been unusably slow. Even VNCing into my desktop PC, which is hard-wired into my cable modem, was slowed down.
I unplugged the power on the Chromecast last night, rebooted the AppleTV and GoogleTV and voila they work wonderfully. Network performance on other connected devices seems to be much better as well.
Would having several wifi devices in close physical proximity be the cause, or is it more likely Chromecast's need to be "discoverable"?
FWIW my wireless router is an Xfinity modem.
chomecast network issues
Hi, I'm wondering if anyone has found a solution to this, The Chromecast works but it makes my network unuseable. FWIW I have an Asus RTn56u router that has no problems otherwise
artiemd said:
Hi, I'm wondering if anyone has found a solution to this, The Chromecast works but it makes my network unuseable. FWIW I have an Asus RTn56u router that has no problems otherwise
Click to expand...
Click to collapse
Can you describe what happens in a little more detail?
Does your network get slow, does your Internet get slow, do your devices suddenly say there is no wireless network? Something else??
"Unusable" can mean a lot of things.
bhiga said:
Can you describe what happens in a little more detail?
Does your network get slow, does your Internet get slow, do your devices suddenly say there is no wireless network? Something else??
"Unusable" can mean a lot of things.
Click to expand...
Click to collapse
,
Sorry, thanks for responding..
My internet access on other devices becomes very slow to the point of being unusable if the Chromecast is plugged in.
artiemd said:
My internet access on other devices becomes very slow to the point of being unusable if the Chromecast is plugged in.
Click to expand...
Click to collapse
It's slow - but it still works?
Hmm, Google says your RTN56U is compatible but to contact ASUS for assistance which I'm guessing means ASUS might have an beta or pre-release firmware that fixes the issue.
Chromecast
bhiga said:
It's slow - but it still works?
Hmm,... Google says your RTN56U is compatible but to contact ASUS for assistance[/url] which I'm guessing means ASUS might have an beta or pre-release firmware that fixes the issue.
Click to expand...
Click to collapse
Yes it's slw but works. I'll check out that link thanks!
artiemd said:
Yes it's slw but works. I'll check out that link thanks!
Click to expand...
Click to collapse
Here's the properly-rendered full table:
https://support.google.com/chromecast/table/3477832?hl=en&ref_topic=3447927
I'm having this same issue. I'm using an Asus rtn16 with tomato firmware by shibby. Quite frankly it's ridiculous that this is a problem for chromecast. My router is a newer model and it should be supported. My roku 3 is able to stream just fine off my WIFI. All I've been able to deduce thus far is that when casting, the wireless interface of my router seems to get ddosed in some way because when pinging the router wirelessly from other devices, the pings skyrocket up to 1000ms and it causes some packet loss. Ends up making the chromecast stream really badly and of course my other devices slow down. When pinging the router through a wired connection during this time, the pings are sub 1ms. So it seems that the chromecast wreaks havoc on the wireless interface for whatever reason. As I said before, no other devices in my home cause the same symptoms. I may try to see what I can gleam from sniffing the network with my alfa usb WIFI adapter which is able to capture everything going across the air in promiscuous mode. I'm not sure if a lower level wireless spectrum analyzer would be necessary but let's hope not. Or let's just hope Google gets this sorted! I realize that some have fixed this by switch routers, but I don't see that as an acceptable solution since no other devices have issues with my router.
wilsonbrett85 said:
I'm having this same issue. I'm using an Asus rtn16 with tomato firmware by shibby. Quite frankly it's ridiculous that this is a problem for chromecast. My router is a newer model and it should be supported. My roku 3 is able to stream just fine off my WIFI.
Click to expand...
Click to collapse
Roku and Chromecast work in very different ways and therefore use the network in much different ways. Chromecast has a discovery protocol that Chromecast-enabled applications use to find Chromecasts on the network. This involves multicast packets, and while most routers handle and allow multicast just fine, some either are stupid/flawed or are shipped with "secured" default settings that block multicast traffic.
After discovery
What applications and content are you casting from?
bhiga said:
Roku and Chromecast work in very different ways and therefore use the network in much different ways. Chromecast has a discovery protocol that Chromecast-enabled applications use to find Chromecasts on the network. This involves multicast packets, and while most routers handle and allow multicast just fine, some either are stupid/flawed or are shipped with "secured" default settings that block multicast traffic.
After discovery
What applications and content are you casting from?
Click to expand...
Click to collapse
Tried youtube, tab casting, and plex.
Youtube barely gets through a video. Tab casting works for a couple seconds, then chokes and loses the connection. Plex buffers every 5 seconds. I actually do notice ping rises to around 500ms when using plex on my galaxy note 8, when the client fetches chunks of video every 10 seconds or so from the server. i noticed that this happens over tcp, whereas tab casting sends a udp flood. but I'm not really sure what is 'normal' as far as the ping going up when the wifi is being used to capacity. I can imagine that saturating the network would do that. I know that plex will pull data in chunks as fast as it can. So that saturates the wifi for about a second or two for every chunk. But I guess for whatever reason, chromecast saturates it even more. Not sure if its because its udp or what, and I don't really know why that would make any difference.
So, streaming with anything else is ok, on both G & N modes, causing ping to go to around 500ms.
When streaming to CC, on both modes, ping can hit 3000ms at times and total packet loss.
I'll see if playing with any of the advanced wifi settings in the router can fix it.
Not sure this is relevant but I have seen a bunch of issues being reported by people using custom Router Firmware....
Not just here but on other sites as well...
Maybe it's just coincidence...
wilsonbrett85 said:
I can imagine that saturating the network would do that. I know that plex will pull data in chunks as fast as it can. So that saturates the wifi for about a second or two for every chunk. But I guess for whatever reason, chromecast saturates it even more. Not sure if its because its udp or what, and I don't really know why that would make any difference.
So, streaming with anything else is ok, on both G & N modes, causing ping to go to around 500ms.
When streaming to CC, on both modes, ping can hit 3000ms at times and total packet loss.
I'll see if playing with any of the advanced wifi settings in the router can fix it.
Click to expand...
Click to collapse
Your network bandwidth seems "bursty" - not a big deal for general data transfer, but definitely an issue for streaming where sustained throughput is important.
What's your signal strength on your Galaxy Note?
Can you increase the signal power on your router?
Also, check your router's orientation. Often times the internal antennae are designed to operate in specific orientations, so putting a router designed to stand upright on its side can drop the signal dramatically as the devices are no longer within the transmission cone/donut.
Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
rozzerhmq said:
Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
Click to expand...
Click to collapse
I would reset everything and then try the setup program again if you haven't tried that already.
When you say "changing router settings", does this include channel width? Is it set to auto? Have you tried setting it to something manually, preferably 20MHz? Also what is your Network Mode set to?
mdamaged said:
When you say "changing router settings", does this include channel width? Is it set to auto? Have you tried setting it to something manually, preferably 20MHz? Also what is your Network Mode set to?
Click to expand...
Click to collapse
Yes. I am using the 2.4GHz wireless only
I tried changing all these setting
Mode: abgn
Channel Width: 20mhz-40mhz
Channel: 1 - 6 - 11
rozzerhmq said:
Yes. I am using the 2.4GHz wireless only
I tried changing all these setting
Mode: abgn
Channel Width: 20mhz-40mhz
Channel: 1 - 6 - 11
Click to expand...
Click to collapse
Have you tried using the HDMI extender? That can help a lot in some circumstances. It's amazing how much a TV and other electronics will interfere with WiFi signals.
rozzerhmq said:
Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
Click to expand...
Click to collapse
I experience the same problem with you
bhiga said:
Have you tried using the HDMI extender? That can help a lot in some circumstances. It's amazing how much a TV and other electronics will interfere with WiFi signals.
Click to expand...
Click to collapse
I never had problems with my old router. So I'm pretty sure it to be a compatibility issue.
I have the same exact router (TL-WDR4300 but running dd-wrt) and have zero issues connecting my 2 chromecasts to it.
One chromecast is running PwnedCast and the other is vanilla on the most current update. The router is running both 2.4 and 5 ghz and both chromecasts are connected to the 2.4 bandwidth.
I am using the extender on both.
rozzerhmq said:
I never had problems with my old router. So I'm pretty sure it to be a compatibility issue.
Click to expand...
Click to collapse
Well does the Chromecast Light blink or is it solid?
If it is solid then it is connected to the router and you have some security setting or firewall either on the router or the PC isolating it from other devices.
Typical issue is when you have mis-selected Public for your network type in Windows instead of HOME,
Public isolates the Windows machine where HOME allows Device to Device communication.
Check the firewall settings on your router and try shutting it off and see if that works. If so then turn it back on and look for other settings like Multicast filtering or IGMP and uncheck.
If the light on the CCast is Blinking then it is not connected and you need to re-run the setup.
You say other devices are seeing it so thats probably not the case.
j.a said:
I have the same exact router (TL-WDR4300 but running dd-wrt) and have zero issues connecting my 2 chromecasts to it.
One chromecast is running PwnedCast and the other is vanilla on the most current update. The router is running both 2.4 and 5 ghz and both chromecasts are connected to the 2.4 bandwidth.
I am using the extender on both.
Click to expand...
Click to collapse
Thanks for the info. I am using vendor firmware atm, will try dd-wrt next.
Asphyx said:
Well does the Chromecast Light blink or is it solid?
If it is solid then it is connected to the router and you have some security setting or firewall either on the router or the PC isolating it from other devices.
Typical issue is when you have mis-selected Public for your network type in Windows instead of HOME,
Public isolates the Windows machine where HOME allows Device to Device communication.
Check the firewall settings on your router and try shutting it off and see if that works. If so then turn it back on and look for other settings like Multicast filtering or IGMP and uncheck.
If the light on the CCast is Blinking then it is not connected and you need to re-run the setup.
You say other devices are seeing it so thats probably not the case.
Click to expand...
Click to collapse
Update: It turns out this is not the root cause of this issue(refer to my post below), i will try dd-wrt next!
Thanks for the suggestions!
By following your advise and checking my security settings again. I was able to solve this issue by turning off VPN firewalls. I don't use any VPN thing so i thought the VPN firewalls wouldn't matter. Anyways, thank you very much and now I can enjoy Chromecast again!
However, there is one annoying thing. When casting from Chrome tabs, it won't go into full screen. There are black bars on top and bottom which isn't there if I cast from Youtube. I tried changing all the Chromecast extension options and Tv aspect ratio setting, but had no success. It would be awesome if you can offer some advice.
Thanks again!:good:
rozzerhmq said:
Thanks for the suggestions!
By following your advise and checking my security settings again. I was able to solve this issue by turning off VPN firewalls. I don't use any VPN thing so i thought the VPN firewalls wouldn't matter. Anyways, thank you very much and now I can enjoy Chromecast again!
However, there is one annoying thing. When casting from Chrome tabs, it won't go into full screen. There are black bars on top and bottom which isn't there if I cast from Youtube. I tried changing all the Chromecast extension options and Tv aspect ratio setting, but had no success. It would be awesome if you can offer some advice.
Thanks again!:good:
Click to expand...
Click to collapse
Go into Options of the Googlecast ext on your Browser
Select Full screen zoom and make sure it is enabled.
But there will always be some content that doesn't format the screen properly and will give you black bars...
Asphyx said:
Go into Options of the Googlecast ext on your Browser
Select Full screen zoom and make sure it is enabled.
But there will always be some content that doesn't format the screen properly and will give you black bars...
Click to expand...
Click to collapse
Well, after all, it was too early to call it a success.
So earlier today, I wasn't able to discover Chromecast from my PC(It says something like "device missing" in Chromecast extension). However, my TV shows Chromecast is connected to my network, and the light on Chromecast is stable white. Then, I tried to reboot my router, and that fixed it. This is basically similar to the issues i had in the past where i could just fix Chromecast connection by randomly rebooting router and resetting Chromecast.
I was skeptical and decided to revert my changes on VPN firewalls. After a router reboot, Chromecast still worked!!
At this point, I don't think it's the VPN firewall settings that is causing this issue. This issue looks so random. I would try to go dd-wrt next and hopefully it will fix this issue properly.
rozzerhmq said:
Well, after all, it was too early to call it a success.
So earlier today, I wasn't able to discover Chromecast from my PC(It says something like "device missing" in Chromecast extension). However, my TV shows Chromecast is connected to my network, and the light on Chromecast is stable white. Then, I tried to reboot my router, and that fixed it. This is basically similar to the issues i had in the past where i could just fix Chromecast connection by randomly rebooting router and resetting Chromecast.
I was skeptical and decided to revert my changes on VPN firewalls. After a router reboot, Chromecast still worked!!
At this point, I don't think it's the VPN firewall settings that is causing this issue. This issue looks so random. I would try to go dd-wrt next and hopefully it will fix this issue properly.
Click to expand...
Click to collapse
You mention DD-Wrt are you using that?
Cause I notice most people having these issues seem to be using DD-WRT or Tomato and I'm starting to wonder if perhaps there is some issues with those Custom Firmwares being used.
I do know in the past before I Upgraded my router that I had problems with devices getting booted off the WiFi because I had too many devices connecting and it would seem that when a new device would connect, one would stop getting data despite the fact it said it was connected.
Now this shouldn't ever be the case with WiFi if it has an IP it should not have a limit but I am wondering if your experiencing what I was experiencing before I Upgraded....
Not suggesting you need to upgrade mind you just that what your going through sounds similar to what I went through.
When I bought the new router (LinkSys N900) the Box had this chart of Router Groups and which router was best for X number of devices.
Low end for less than 3, High end for 7+ with the last group being for 7+ and HD.
This chart went against what I believed I knew about WiFi limitations which I thought was only IP and DHCP based...
I wrote it off as pure Marketing with the intention of getting you to buy the most expensive router they had...(which I was going to do anyway LOL)
I'm starting to wonder if maybe there is something to that....Sure would explain my problems with the router that made me upgrade in the first place.
I'm having the same issues with my chromecast and a tp-link wdr4300 router on dd-wrt (latest build from 2014-02).
After either chromecast or router (wi-fi) restart I'm able to cast and chromecast is also shown in chromecast app.
But after some idling (without casting) chromecast is still connected to my wi-fi (ping responses) but I'm not able to cast anything (music, allcast etc..) anymore.
I have already tried enabling/disabling UPNP, changing wi-fi channels, etc
Doesn't look like just a wi-fi issue only, as chromecast is still connected to my wi-fi.
but still could this be related to the Atheros chipset used in the wdr4300 maybe?
Any other routers with atheros chipset running without problems?
Try installing Bonjour Browser or another mDNS browser and monitor what happens in local._googlecast._tcp
Also check router security and firewall logs to see if things are being blocked corresponding to when the mDNS broadcasts fall off.
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Seems to be good now for my setup.
I had installed a bonjour browser but couldn't see anything special.
local._googlecast._tcp was present all the time even though I couldn't cast.
I have changed the router firmware from dd-wrt (02-19-2014-r23598) to a self compiled OpenWrt (Barrier Breaker r39770).
I have been able to cast now stable for 4 days. Never had that before on dd-wrt.
nervdoc said:
Seems to be good now for my setup.
I had installed a bonjour browser but couldn't see anything special.
local._googlecast._tcp was present all the time even though I couldn't cast.
I have changed the router firmware from dd-wrt (02-19-2014-r23598) to a self compiled OpenWrt (Barrier Breaker r39770).
I have been able to cast now stable for 4 days. Never had that before on dd-wrt.
Click to expand...
Click to collapse
Thanks for the update. Good to know that OpenWRT is working for you.
I have the same router. Don't recall having any issues on stock firmware. I'm on ddwrt now.
Did that as I plan on converting to extender when I move to the AC router soon.
I can only imagine the Chromecast didn't like something in your settings.
Sent from my SPH-L720 using Tapatalk
"Something went wrong. We weren't able to find your chromecast on the network"
[ this trick worked for me ] .. I had the same issue.. I was trying to connect my lcd remote monitor to my windows 7 pc. In the chromecast setup, I was able to go till the page that asked for the wifi network id and pw.., and later i got the error "Something went wrong. We weren't able to find your chromecast on the network" Many tries and all failed. Later i downloaded the chromecast app in my Android 5.0 smart phone and did the settings and voila! .. it got installed in the first try. Later without factory resetting the chromecast, i reinstalled the chromecast setup in my windows 7 and it got installed without any error. Later i opened up the chrome browser installed the chromecast plugin extension and it worked well. I was able to view my page on my remote monitor. Hope it works for u too..
Everytime I try to stream a movie to my Chromecast with Netflix, after a few seconds of watching I get this error ""we're having trouble playing this title right now. Please try again later or select a different title." I will typically get this error 5+ times after restarting over and over before finally being able to watch the movie/show uninterrupted. This happens with every video, and with any device I use to stream to the chromecast (Samsung S4, iPhone 5S, Dell laptop computer, ASUS TF700).
I've tried the following to remedy it:
1. Sign out all devices on Netflix
2. Factory reset the chromecast
3. Uninstall and reinstall the Netflix app on my Samsung S4
4. Updating to the newest version of Netflix app on my Samsung S4
Is anyone else having an issue, or has been able to fix it with steps in addition to what I've tried myself?
Thanks so much!
nsharma2 said:
Everytime I try to stream a movie to my Chromecast with Netflix, after a few seconds of watching I get this error ""we're having trouble playing this title right now. Please try again later or select a different title." I will typically get this error 5+ times after restarting over and over before finally being able to watch the movie/show uninterrupted. This happens with every video, and with any device I use to stream to the chromecast (Samsung S4, iPhone 5S, Dell laptop computer, ASUS TF700).
Click to expand...
Click to collapse
Are you having trouble with any other services like YouTube?
It might be something as simple as Chromecast having a marginal WiFi connection and not getting consistent streaming throughput. Try the HDMI extender.
bhiga said:
Are you having trouble with any other services like YouTube?
It might be something as simple as Chromecast having a marginal WiFi connection and not getting consistent streaming throughput. Try the HDMI extender.
Click to expand...
Click to collapse
I haven't had any issues with any other service: youtube, casting tabs from chrome, avia. It's only netflix which gives the issue. I don't have the HDMI extender on, so I can see if I can find it. It's worth a shot.
I also wonder if a defective chromecast could be the cause?
nsharma2 said:
I haven't had any issues with any other service: youtube, casting tabs from chrome, avia. It's only netflix which gives the issue. I don't have the HDMI extender on, so I can see if I can find it. It's worth a shot.
I also wonder if a defective chromecast could be the cause?
Click to expand...
Click to collapse
Given that your other services are working okay it's highly unlikely that a defective Chromecast is to blame. A defective Chromecast would show other problems, especially in other applications that use significant bandwidth, like Avia can.
You aren't using an alternate DNS, are you?
bhiga said:
Given that your other services are working okay it's highly unlikely that a defective Chromecast is to blame. A defective Chromecast would show other problems, especially in other applications that use significant bandwidth, like Avia can.
You aren't using an alternate DNS, are you?
Click to expand...
Click to collapse
Not that I know of. I live in California so I haven't had a need to mess with any advanced settings to get things to work.
nsharma2 said:
Not that I know of. I live in California so I haven't had a need to mess with any advanced settings to get things to work.
Click to expand...
Click to collapse
Okay that eliminates one possibility.
If you play it on your device (not casting to Chromecast), do you get the same problem?
bhiga said:
Okay that eliminates one possibility.
If you play it on your device (not casting to Chromecast), do you get the same problem?
Click to expand...
Click to collapse
Works fine on all other devices. Only gives the issue when I push the stream to the Chromecast.
nsharma2 said:
Works fine on all other devices. Only gives the issue when I push the stream to the Chromecast.
Click to expand...
Click to collapse
Just for fun, can you shut down (or turn off WiFi) on all devices that can talk to Chromecast, then try with just one Chromecast-controlling device?
Beyond that I'm stumped.
bhiga said:
Just for fun, can you shut down (or turn off WiFi) on all devices that can talk to Chromecast, then try with just one Chromecast-controlling device?
Beyond that I'm stumped.
Click to expand...
Click to collapse
I can try that when I get home today, but I'm pretty sure that won't do anything. The only other device I use to typically cast is my laptop, which is usually off in the evenings when I'm trying to watch.
Maybe its an issue with my cisco router.
nsharma2 said:
I can try that when I get home today, but I'm pretty sure that won't do anything. The only other device I use to typically cast is my laptop, which is usually off in the evenings when I'm trying to watch.
Maybe its an issue with my cisco router.
Click to expand...
Click to collapse
Me too, just trying to cover all bases.
How "smart" is your router? If it's smart (or thinks it is) it might be denying the initial Chromecast traffic for some reason (looks like someone hogging 2.4 GHz bandwidth?). Possible checks - QoS, STP/loop detection, storm detection, IGMP-related features, parental control, bandwidth throttling.
bhiga said:
Me too, just trying to cover all bases.
How "smart" is your router? If it's smart (or thinks it is) it might be denying the initial Chromecast traffic for some reason (looks like someone hogging 2.4 GHz bandwidth?). Possible checks - QoS, STP/loop detection, storm detection, IGMP-related features, parental control, bandwidth throttling.
Click to expand...
Click to collapse
While I consider myself fairly technically savy, about everything you mentioned in "possible checks" is well beyond my expertise. I have the most basic of cisco routers since I was being fairly cheap. Bought it for $50 a few months ago. No idea how smart it is, but for $50 I can't imagine it is. Can you point me to some specific checks I can run to narrow down the issue?
nsharma2 said:
While I consider myself fairly technically savy, about everything you mentioned in "possible checks" is well beyond my expertise. I have the most basic of cisco routers since I was being fairly cheap. Bought it for $50 a few months ago. No idea how smart it is, but for $50 I can't imagine it is. Can you point me to some specific checks I can run to narrow down the issue?
Click to expand...
Click to collapse
I should try running it at my friend's place with a different router to see if the router is really a problem.
nsharma2 said:
I should try running it at my friend's place with a different router to see if the router is really a problem.
Click to expand...
Click to collapse
That's a great test to try if you can. Also, if you tell me the model number of your router I can probably check online to see if there are any obvious "problem" settings.
bhiga said:
That's a great test to try if you can. Also, if you tell me the model number of your router I can probably check online to see if there are any obvious "problem" settings.
Click to expand...
Click to collapse
I think I have this one:
Linksys - Wireless-N Router with 4-Port Ethernet Switch
Model: E1200-NP SKU: 6571476
I can definitely check when I get home to make sure.
nsharma2 said:
I think I have this one:
Linksys - Wireless-N Router with 4-Port Ethernet Switch
Model: E1200-NP SKU: 6571476
I can definitely check when I get home to make sure.
Click to expand...
Click to collapse
If your router is like the E2400, it may allow using the same SSID name on 5GHz and 2.4GHz APs.
While I don't necessarily think that's your issue, it is good practice to have different names for the two AP bands.
You may want to try disabling WMM, based on what some folks reported as a fault in the Cisco WMM or conflict with Xfinity.
WMM is enabled by default, according to page 33 of the E-series manual.
If disabling WMM solves things, you could try enabling WMM and enable No Acknowledgement (this is disabled by default).
Just as a side note, the cheaper routers that have Fast Ethernet ports (such as the E1200) usually have little hope of achieving advertised 802.11n throughput, though most people don't have 150 Mbps Internet connections to begin with.
bhiga said:
If your router is like the E2400, it may allow using the same SSID name on 5GHz and 2.4GHz APs.
While I don't necessarily think that's your issue, it is good practice to have different names for the two AP bands.
You may want to try disabling WMM, based on what some folks reported as a fault in the Cisco WMM or conflict with Xfinity.
WMM is enabled by default, according to page 33 of the E-series manual.
If disabling WMM solves things, you could try enabling WMM and enable No Acknowledgement (this is disabled by default).
Just as a side note, the cheaper routers that have Fast Ethernet ports (such as the E1200) usually have little hope of achieving advertised 802.11n throughput, though most people don't have 150 Mbps Internet connections to begin with.
Click to expand...
Click to collapse
I will give this a shot tonight. Fingers crossed! Thanks so much for your help, I very much appreciate it.
OTA build 15250 is rolling out starting today that address's some Netflix issues.
bhiga said:
If your router is like the E2400, it may allow using the same SSID name on 5GHz and 2.4GHz APs.
While I don't necessarily think that's your issue, it is good practice to have different names for the two AP bands.
You may want to try disabling WMM, based on what some folks reported as a fault in the Cisco WMM or conflict with Xfinity.
WMM is enabled by default, according to page 33 of the E-series manual.
If disabling WMM solves things, you could try enabling WMM and enable No Acknowledgement (this is disabled by default).
Just as a side note, the cheaper routers that have Fast Ethernet ports (such as the E1200) usually have little hope of achieving advertised 802.11n throughput, though most people don't have 150 Mbps Internet connections to begin with.
Click to expand...
Click to collapse
UPDATE: I disabled WMM and did not have the problem after that. Watched a few videos without seeing the error once. That being said, I then re-enabled the option and the error did not reappear, so I'm unsure whether or not this was the fix. I don't think the new build was downloaded on my chromecast yet, so that wasn't the fix. In either case, I'm happy the problem is gone (for now). Will come back to update if I learn anything else.
nsharma2 said:
UPDATE: I disabled WMM and did not have the problem after that. Watched a few videos without seeing the error once. That being said, I then re-enabled the option and the error did not reappear, so I'm unsure whether or not this was the fix. I don't think the new build was downloaded on my chromecast yet, so that wasn't the fix. In either case, I'm happy the problem is gone (for now). Will come back to update if I learn anything else.
Click to expand...
Click to collapse
Cool. Might be a weird thing like something is "floating" (like an uninitialized variable) so toggling the option fixes it by setting it to a good state.
Since my Chromecast updated to 16664 (official) last week, I have had a bear of a time having any device see the Chromecast. Prior to the upgrade, I didn't have any issues with connectivity. Now the only way I can get the device to work is to do a reset to defaults and go through the setup procedure. The CC will generally work until the next power-up, then the same thing.
When this happens, the ChromeCast's home screen indicates it's connected to my WiFi network, however no Chromecast enabled program, including the Chromecast app on my phone, sees the device.
There have been no changes to my wireless network settings since it worked last. Given that I've not seen anyone else post about this, I must be the only one seeing the problem. Anyone?
I've seen some similar reports over at Plex but not here...
I myself am on 16664 and have no issues seeing my device.
try a Factory reset and see if reconnecting helps at all.
I've had a similar experience. My Galaxy SII and Galaxy tab 3 can see my Chromecast, but when I run the Chromecast app from my Kindle Fire HD, I get the message "No Chromecasts found on <network>". If I do a factory reset on the Chromecast, then the KFHD will find it, but once it's setup, I won't find it again. For me, the solution was to unplug my TiVo Premiere and TiVo Roamio from my network. Then the KFHD can find and cast to the Chromecast. But if either TiVo is connected to my network, the KFHD can't find the Chromecast. It's weird that this only affects the KFHD and not my other android devices.
SFDave said:
I've had a similar experience. My Galaxy SII and Galaxy tab 3 can see my Chromecast, but when I run the Chromecast app from my Kindle Fire HD, I get the message "No Chromecasts found on <network>". If I do a factory reset on the Chromecast, then the KFHD will find it, but once it's setup, I won't find it again. For me, the solution was to unplug my TiVo Premiere and TiVo Roamio from my network. Then the KFHD can find and cast to the Chromecast. But if either TiVo is connected to my network, the KFHD can't find the Chromecast. It's weird that this only affects the KFHD and not my other android devices.
Click to expand...
Click to collapse
TiVos use mDNS advertising for their services.
Recent Chromecast firmware also seems to be using mDNS as well.
Try running Bonjour Browser and see if Chromecast is visible before/after reset or reboot.
Not sure if related but it may help.
My router has 2 channels, 2.4ghz and 5ghz, the chromecast is connected to the 2.4ghz of course, the issue is when another device is also using the 2.4ghz it wont see the chromecast for some strange reason, the second I connect that device to the 5ghz network it will see it and everything will work flawlessly.
kishke said:
Not sure if related but it may help.
My router has 2 channels, 2.4ghz and 5ghz, the chromecast is connected to the 2.4ghz of course, the issue is when another device is also using the 2.4ghz it wont see the chromecast for some strange reason, the second I connect that device to the 5ghz network it will see it and everything will work flawlessly.
Click to expand...
Click to collapse
If your router has a WMM option, try toggling it - on some routers WMM implementation is broken and makes things worse when it tries to kick in and make your media streaming better.
Also, if you're streaming local content from another wireless device you may be exceeding the available bandwidth on the band - see WiFi Bandwidth and Router Considerations for diagrams on how the bandwidth usage can multiply depending on how content is being accessed.
bhiga said:
If your router has a WMM option, try toggling it - on some routers WMM implementation is broken and makes things worse when it tries to kick in and make your media streaming better.
Also, if you're streaming local content from another wireless device you may be exceeding the available bandwidth on the band - see WiFi Bandwidth and Router Considerations for diagrams on how the bandwidth usage can multiply depending on how content is being accessed.
Click to expand...
Click to collapse
Streaming is fine (using plex with pc as dlna) it's just a weird issue that used to happen, haven't noticed it in a while because our phones always connects to the 5ghz network. WMM is on so if it happens again I'll try playing it.
Also I doubt I'm even getting close to the wireless bandwidth cap.
Thanks for your reply tho!
kishke said:
Streaming is fine (using plex with pc as dlna) it's just a weird issue that used to happen, haven't noticed it in a while because our phones always connects to the 5ghz network. WMM is on so if it happens again I'll try playing it.
Also I doubt I'm even getting close to the wireless bandwidth cap.
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Weird... Might also be a more general network thing like a rogue device with a static IP causing a collision that Chromecast doesn't gracefully recover from, or a multi-interfaced device causing some kind of loop
But yeah, since you have 5 GHz, best to use that and keep your 2.4 GHz usage to a minimum to maximize available bandwidth for Chromecast..
Let me try a few of the suggestions here. I've not had any luck using 2.4 or 5GHz bands on my network...behavior is the same. Also, my router is an ASUS router with Merlin firmware. There is a new thread I've only glanced over, but I'll try some of the things there as well:
http://forum.xda-developers.com/showthread.php?t=2599515
I had to do the factory reset trick again last night so we could watch video on the Chromecast...it obviously hasn't gotten annoying to the point where I'm stopping all other activity until I get it fixed, though. Strange this only started happening after the Chromecast update, but I can no longer remember the sequence of events that go me here (chromecast update, router update, wireless AP added for better wireless coverage, etc).
I've seen similar behavior when there are just too many devices connected to the WiFi at once.
My router maxes out at around 9-10 devices...
Doesn't matter which band they are on either.
But to be sure it isn't an IP conflict I suggest setting DHCP reservations for all your regularly connecting devices to ensure they never get a different IP (especially important to do for servers like Plex) and remove that possibility from the equation.
Just to Add I believe the new 802.11AC Standards solve this problem, But you will need to buy a new router to get it.
Using a bonjour browser, I can see the entry for the Chromecast :
_googlecast._tcp.local.
Bedroom.local.:8009
/192.168.254.193
st = 0
ve = 02
md = Chromecast
ic = /setup/icon.png
id = [a very long number]
fn = Bedroom
ca = 5
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Click to collapse
I'm running the browser that sees that from a Samsung tablet, which is also running the Chromecast setup app that says it can't find the Chromecast.
EDIT: I've tried the factory default recovery method a number of times now. I see the bonjour record go away, then come back after the setup app says I'm ready to cast. All apps can see the Chromecast at that time, then after 3 to 5 minutes, they no longer see the Chromecast. I don't see any difference in the bonjour record when it working from when it's not working.
troycarpenter said:
Using a bonjour browser, I can see the entry for the Chromecast :
I'm running the browser that sees that from a Samsung tablet, which is also running the Chromecast setup app that says it can't find the Chromecast.
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Click to collapse
Just a longshot....But do you have any security software that could be blocking some Apps from communicating with the Network?
It sounds an awful lot like what happens when an AntiVirus Application Monitor has denied access.
Hmm, No, I don't think so.
But I found something interesting. My laptop CAN see the Chromecast, and I can cast Chrome tabs just fine. So far it's only the Android devices that can't see the Chromecast (and at the same time the laptop can). I'm looking for my iPad (I don't use it enough to keep track of it as close as I should) to see if it sees the Chromecast or not.
troycarpenter said:
Hmm, No, I don't think so.
But I found something interesting. My laptop CAN see the Chromecast, and I can cast Chrome tabs just fine. So far it's only the Android devices that can't see the Chromecast (and at the same time the laptop can).
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That's really odd. Your network has only the ASUS router for wireless, no repeaters or extenders?
-= this post enhanced with bonus mobile typos =-
bhiga said:
That's really odd. Your network has only the ASUS router for wireless, no repeaters or extenders?
-= this post enhanced with bonus mobile typos =-
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Click to collapse
I do have an extender (not a wireless repeater) in place, but it didn't make any difference before the latest Chromecast update. My next step is to try removing the extender, but I don't know if the Chromecast will see the signal coming from the other side of the house (the reason the extender was put in to begin with).
troycarpenter said:
I do have an extender (not a wireless repeater) in place, but it didn't make any difference before the latest Chromecast update. My next step is to try removing the extender, but I don't know if the Chromecast will see the signal coming from the other side of the house (the reason the extender was put in to begin with).
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Click to collapse
It's quite possible that the update changed something about the WiFi connection that your network simply does not like. People have noted similar "introduced issues" with HDMI before. Definitely submit a report with them if you haven't already, and request that updates NOT be forced to avoid issues like this. Being able to dismiss, postpone or even roll back an update would prevent this type of thing.
If it's not the build, I'm not sure what else it might be, unless your router has somehow quarantined your other Android devices on another band or SSID somehow.
bhiga said:
It's quite possible that the update changed something about the WiFi connection that your network simply does not like. People have noted similar "introduced issues" with HDMI before. Definitely submit a report with them if you haven't already, and request that updates NOT be forced to avoid issues like this. Being able to dismiss, postpone or even roll back an update would prevent this type of thing.
If it's not the build, I'm not sure what else it might be, unless your router has somehow quarantined your other Android devices on another band or SSID somehow.
Click to expand...
Click to collapse
Looks like I switched off TKIP and just went AES on that network at some time. I went back and turned on AES+TKIP and now the Chromecast shows up on my mobile devices again. I'll keep an eye out in case that theory doesn't hold out.