Stuck at padlock screen then reboots into recovery - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

i have a note 3 that is boots up to the unlocked padlock screen gets stuck there then boots into recovery mode. it even gets stuck in like a bsod mode where i cant see nothing or get it to respond to buttons. the only way I can is if i open it up and disconnect all ribbons(havent tried pinning pointing one yet) after i do that and reconnect them i can get the phone in download mode or recovery mode. i tried the restore with title wifi fix. to no avail. the only thing i know about this phone is supposedly it was working then they guy tried to do the update since then stuck. he said he sent it to samsung and they wouldnt fix it because it supposedly had a custom rom flashed. which im sure it had something done because of the unlock padlock/bootloader sign. any help would be greatly appreciated.

prelude91sit said:
i have a note 3 that is boots up to the unlocked padlock screen gets stuck there then boots into recovery mode. it even gets stuck in like a bsod mode where i cant see nothing or get it to respond to buttons. the only way I can is if i open it up and disconnect all ribbons(havent tried pinning pointing one yet) after i do that and reconnect them i can get the phone in download mode or recovery mode. i tried the restore with title wifi fix. to no avail. the only thing i know about this phone is supposedly it was working then they guy tried to do the update since then stuck. he said he sent it to samsung and they wouldnt fix it because it supposedly had a custom rom flashed. which im sure it had something done because of the unlock padlock/bootloader sign. any help would be greatly appreciated.
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Click to collapse
Dear Brother !!
This same thing happened to me!!
I looked everywhere for an easy solution BUT THERE IS NONE !! Yet.
The reason why is because there are no easy "Odin back to stock files" yet is because at&t is a fn a-hole and locked the bootloader !!
I brikt my shıt about 4 days after I brought it home from costco.
I combed through the interwebs for the 48 hrs straight like a mad tweaker!! because of course this is our 800 dollar babies we're talking about !!
I kept getting the same error message as you are mentioning about the kies update connect your pc blah and so I tool it back to costco and played dumb and said that I got a notification to update and clicked ok and it did some stuff and "now its stuck on this screen with some error??" .. the lady at the kiosk looked it up and down and said someone else had come in last week with the same error message . LoL !!
I walked out of there with a brand new baby !!
Maybe you can do the same thing? Just hoping you are within your return timeframe.
your last but definitely not last worst case scenerio option is to stick your sim card in another phone and wait till someone from our awesome family here finds away around/through that damn bootloader and drops the beautiful Odin+files to give new birth to your 5.7 beast of an angel !!
Hope this helped in any sort of way. Good luck dear Brother!!
Please let us know how it goes. I think there are many brothers on here in the same predicament.

Related

my Dream have a big white "G1"

Was updating my G1 and bricked it when I installed the SPL from http://code.google.com/p/sapphire-port-dream/
This had root access before I messed it up.
I've tried all booting methods. Camera and Power, Home Power, etc. and nothing gets me out of the T-Mobile G1 screen.
Please advise if this can be fixed.
congratulations if you cant do anything with those buttons you have now bricked your phone, it makes a nice looking paperweight tho, there is no way to fix what you have done
I REALLY hope you flashed the Radio first like it said so in the instructions... But I guess it doesn't matter now, you are bricked sir =/. I hope you still have the warranty or insurance...?
There is a thread some where on here claimong some type of method to get a new one or something you should look for it n see if it helps u n any way
if you still have a warrenty....say this
"after months of waiting i finally recieved the 1.6 update. but after the phone rebooted it wouldnt start up. i have tried everything the guides on the internet say about how to get it working again and nothing worked. the guides all said that if you cant get to the 'recovery screen' or something like that then you cant fix it..."
wing it along those lines....it works
and next time please post in the correct section - questions go in the QnA section
sidenote - if its a tmobile UK or USA one this will work
if its rogers Canada it wont as there is no 1.6 for rogers dream
did you remember to back it up before you done anything - if so do try the following as this fixed mine when i had that issue
remove and replace battery
boot into recovery mode
use the restore option and restore from backup
if you can get into fastboot then you maybe able to push a new recovery and spl but not sure so you will need to search the forums
as stated, they cant get in, unfortunately
I would say act more innocent than what you say.
Guides, recovery, 1.6 update etc.. would all ring alarm bells for me if I worked for tmobile.
Just say it said something about an update, you clicked ok, it restarted and then wouldnt come back.
Dont mention recoverys, 1.6, guides online etc....
i found that acting intelligent worked better coz 'an intelligent person would never **** up their phone'
and edited version:
"i woke up yesterday and my phone said 'update available' so i hit ok. once it was finished my phone wouldnt turn on - it just got stuck at the G1 screen"
Short Story: GPS didn't work on my G1 so I unrooted for warranty return. After dropping to RC29 my update came and it bricked the phone.
Garok89's statement below is almost verbatum what I told the rep. New phone 3 days later.
garok89 said:
"i woke up yesterday and my phone said 'update available' so i hit ok. once it was finished my phone wouldnt turn on - it just got stuck at the G1 screen"
Click to expand...
Click to collapse
btw.....
i live in Asia....God
well i would try to act dumb first, but then if they start trying to give you hassle, little by little pile on your knowledge of the phone, if you live in asia and cant do anything about it, just make a call to the corporate office and handle it with them, the minute a business this big hears the words "corporate office" im sure they will find a solution for you.

[Q] Bell Galaxy S Stuck on logo Screen

Ok I have read about 50 different posts that are similar to my situation but none of them seem to be exactly what I'm looking for. Here is what is happening with a little background.
Running Stock 2.1 on a BELL Mobility Vibrant.
No Custom Roms.
I did have the OCLF installed (Almost 3 months ago without issue)
Phone is also Rooted
Last night I was at a friends place showing off my phone as they were ready to get a new one. I showed them all the cool apps, google maps, google Sky, Soundhound, Bar Code Scanner, etc.. They were sold and are no longer getting an iPhone.
I came home and went to bed. I woke up this morning and the phone was off.. I turned on the phone and once it booted up it said the battery was dead.. No problem.. Power the phone down.. Replace battery and reboot.
It would not reboot.. it gets stuck at the Galaxy S logo screen
My phone is one of these earlier models that doesn't have access to the 3 button recovery so I was using the ADB reboot-recovery to access the menu.. However, this no longer works.. it just reboots the phone and gets stuck at the logo.
I have tried ADB logcat and it just loops and loops.. (Thousands of lines of data)
I have tried a few different batteries.. I have tried powering it up connected to a wall outlet (power) as well as to the computer (it does detect the USB and makes the USB connect sounds (windows7))
Keis and ODIn both don't see the device.. (Not surprising)
Have tried 3-4 different methods to get to the download screen as suggested in other posts and none of them work.
Is there anything else I can try short of taking the phone back to Wireless Wave?
Just uploaded a dump of the logfile from AGB Logcat Cmd. In case that helps.
If you can't get the download screen, then your best bet is making a homemade jig. Search google for how to make one. I made mine when I encountered this problem and it works every time when I am unable to get a download screen.
I guarantee that it'll work for you as well. Good luck.
[HOWTO] [REF] Get Download Mode without 3-button combo using homemade JIG
Can you clarify? Are you unable to get into recovery AND download mode?
gtg2 said:
Can you clarify? Are you unable to get into recovery AND download mode?
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Click to collapse
Hey...my phone is currently stuck at a boot screen loop and it doesnt stop doing it. What can i do to fix this? I am able to get into download mode but not recovery mode. i know how to use odin, but can anybody guide me to which files i should use to put into odin to fix my phone? please help, thanks!! BTW, my phone is i9000 from BELL CANADA also!
Alright, follow this link and you'll get your three buttons working.
http://forum.xda-developers.com/showthread.php?t=785201
Make sure you get ODIN v1.3 and not v1.0 because the older one doesn't have a bootloader flash option.
zumi78878 said:
Hey...my phone is currently stuck at a boot screen loop and it doesnt stop doing it. What can i do to fix this? I am able to get into download mode but not recovery mode. i know how to use odin, but can anybody guide me to which files i should use to put into odin to fix my phone? please help, thanks!! BTW, my phone is i9000 from BELL CANADA also!
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Click to collapse
My Galaxy S from Bell is doing the same thing I spent 6 hours yesterday and so far 3 hours trying to get a replacement over the counter and so far its go to where you got the phone (Future Shop) they say only 14 day return window on this phone and mine started do it 16 days after i got it. Future shops says to go to Bell Store. Bell Store says Future shop should be handling this. now I am on my second call to Bell Corp and they are trying to keep me as a customer since I told them if this is not fixed today or replaced I am send the phone back and they can take their 3 year contract and stuff it.
so far looking good she is being very understanding and trying to help me
we shall see how this will go..
well 2 hours on the phone with them and the rep Named Laura is doing her best to get me a swapped phone today but she keeps hitting roadblocks between Future Shop and her own jobs corporate policies
with Bell this phone is 30 Days for straight across exchange but with Future Shop this is a 14 day policy since my phone died at day 16 its no longer covered by Future Shop and Bell hasn't been able to help me yet.
Laura is now trying to go above her bosses heads' and do good for me they have notes that my phone is considered DOA and should just be swapped by Bell Stores wont help me due to this phone being purchased at Future Shop
oh so frustrating...
UPDATE:
well after 2.5 hours on the phone with Laura and full of empty promises she cannot do anything for me Future shop has a 14 day policy Bell has a 30 Day policy and the phone is now 17 day old and nothing but a brick.
so I am heading to the nearest Bell store and dropping off the Phone and telling them to stuff the contract and all my bills good riddance.
nyk0n said:
so I am heading to the nearest Bell store and dropping off the Phone and telling them to stuff the contract and all my bills good riddance.
Click to expand...
Click to collapse
Let us know how that goes.
I predict the first murder in Canada inside a mobile phone dealership occurs in the next month over a Galaxy.

Screen logo repeats on samsung galaxy i9000m

I may have bricked my phone while flashing with odin to stock froyo 2.2 rom. The download mode works but i cannot get into recovery mode it just flashes at the logo screen gt-i9000m over and over and over again.
Is there a way past this or do i have to send this phone in for repair?
I have stock everything.
My phone battery died and I have spare batteries and changed it to a fully charged one. It booted up and said that a bunch of apps have to be FORCE closed... so I rebooted it.
Now it's doing the same thing yours is... the logo screen flashes over and over.
I pulled the battery to hard boot it. Then without turning it on I plugged it in to charge... so it tries to go to the charging battery icon and then flashes the logo screen over and over again.
This is my second phone... first one kept eating battery life and got real real hot.
omg stoopid samsung. I can get into download mode just fine, when i reflash it just stuck at the boot logo. Are you able to send yours away for repairs? i have mine unlocked but i also got warranty from where i bought it at wireless wave. i rather not send it in though...
I couldn't get into any menu's... sent the piece of **** away for repairs. I almost threw it at the wall behind the clerk at the bell store.
same boat here, i woke up this morning to find a bunch of forced closed messages. so i hit okay, my phone was all screwy so i turned it off, pulled out the battery, put it back in and started the phone and ta-da the galaxy S TEXT (not logo) kept...well it looks like it would boot over and over again just to the title screen, shut off and boot again. If i do the 3 button press to get to download mode i see that screen and i cant do anything else, actually i dont know what to do there.
I bought this thing in august so i am good for warranty, oh i haven't once rooted or lagfixed or anything, i just unlocked it, and with rogers instead of bell, but yeah i called bell and they refuse to help. The guy was not cool with me unlocking the phone, says i might not be covered under warranty anymore.
Next week i am going to take it to the bell repair center in person, see what they say.
Not sure what to do now. EFF!
Last samsung phone ever. the LG optimus 2X looks pretty awesome.
I'm having the same issue, my phones all stock.
When I got my phone this morning is was turned off, I plugged it in, powered it up, saw the Samsung logo and intro play and I walked away. When I came back I tired using my phone but only the lights, on the buttons, turn on but the screen and the rest of the phone doesn't respond. The lights will stay on forever.
If you can get into download mode, have you tried flashing it with some other Rom? Like DocX custom rom?
Sent from my GT-I9000 using XDA App
Try booting into recovery mode (vol-up, home and power). Do you get an error message under the menu? If so, report it here or do a search on that specific error. It appears that some errors are easily recoverable from via flashing while others are not.
gtg2 - Try booting into recovery mode (vol-up, home and power). Do you get an error message under the menu? If so, report it here or do a search on that specific error. It appears that some errors are easily recoverable from via flashing while others are not.
The flash will go through completely and pass, as soon as it reboots to the Gt-i9000m logo it will just loop continuously. even when you hold down vol-up, home and power, it just doesn't recongize those buttons but will recongize vol down, home, power what gives?
Valinorian - If you can get into download mode, have you tried flashing it with some other Rom? Like DocX custom rom?
Yeah tried darkys 5.6 rom, does the same thing shows gt-i9000m logo then loops it self
dtran00 - that sucks man, but bell offers unlock codes so i dont' see how that can void your warrenty when you have to pay $70 for the unlock codes no?
Spudsicles - hopefully i won't have any troubles but i might end up throwing it at them lol
Seriously this is a good phone but the problems omgosh.
regarding everyone with the boot loop errors, Sounds like you have got the corrupted internal memory. This is a common problem everyone has been having including me. You will have to send the phone off at bell. I'm still waiting for mine to come back to me, sent it off Dec 1, although some people are reporting repair times within 5 business days.
To the best of my knowledge, that does NOT necessarily indicate flawed internal memory. I've experienced a few errors myself - one was a real SDCard issue which required repair while the others I was able to recover from.
Have you tried reflashing firmwares via Odin with the repartition option checked?
Have you tried booting into recovery using ADB? I'm not an ADB pro myself but do know it's possible. You'll have to google for instructions.

Disconnected from PC in the middle of Odin restore-phone wont' boot.

The USB cord was removed from my phone in the middle of an Odin restore (it was stuck at factoryfs.rfs). Now the phone won't boot and it isn't recognized by my computer when plugged in. Did I find a way to brick this thing? Any help would be appreciated. This is my fourth Captivate and I'm sure AT&T is going to start to give me a hard time. Thanks.
build a jig or buy one on ebay. you need to get into download mode and reflash to sotck.
http://cgi.ebay.com/ws/eBayISAPI.dl...47234&ssPageName=STRK:MESELX:IT#ht_511wt_1139
http://forum.xda-developers.com/showthread.php?t=731989
Try all 3 methods to get into download mode first
yes, you can try the key combo first. but as i know, build 1010 or later wont work for the key combo.
Got it back to d/l mode. Now it's stuck at factoryfs.rfs-same as last time. I'm finished with this phone. AT&T can send me another. This is what happened to the past two phones. Stuck on a Odin restore and can't get it up again.
Edit: Just booted up. That's a relief. Thanks.
Thare187 said:
Got it back to d/l mode. Now it's stuck at factoryfs.rfs-same as last time. I'm finished with this phone. AT&T can send me another. This is what happened to the past two phones. Stuck on a Odin restore and can't get it up again.
Click to expand...
Click to collapse
If it had happened on more than one phone, you may consider looking at odin...maybe remove and reinstall our check your drivers or computer...just double check all of little stuff that might be so obvious that they are not obvious
********
Sent from my Samsung Captivate using the XDA app
ROM: Paragon RC5 1200 mhz/100hz kernel
so if your potentially bricking the phones, what do you tell AT&T that happened? and do they not ever check or whats the deal?
As far as I know at the wareenty centers they check for physical and water if they do attempt to boot as long as nothing looks custom they wont bother with checking the recovery or key combos samsung takes care of the rest they just want functional hardware..oh dont mention anything about modding. If anything syncing crashed is the best explaination. Tested.
Sent from my replaced cappy XD
Just dont become a familair face or it might get flaged on your account. Study up before doing somthing new. Just crashed my test cappy writing this had to stop and reflash heh live and learn.
A tech here on the forums said they can tell if it has been modified in just "3 clicks".
Sent from my SAMSUNG-SGH-IDK?
noobfail said:
A tech here on the forums said they can tell if it has been modified in just "3 clicks".
Sent from my SAMSUNG-SGH-IDK?
Click to expand...
Click to collapse
Lol....uh huh....i also have a direct line to the white house
********
Sent from my Samsung Captivate using the XDA app
ROM: Paragon RC5 1200 mhz/100hz kernel
Omg really?!
Sent from my SAMSUNG-SGH-IDK?
Just messin' around....what kind of tech? Att, samsung or other?
********
Sent from my Samsung Captivate using the XDA app
ROM: Paragon RC5 1200 mhz/100hz kernel
He said he was a manager of an actual at&t walk in tech support store.
I rooted a phone and flashed to stock and returned it with no problems.
Sent from my SAMSUNG-SGH-IDK?
Sorry I'm late getting back. My phone is up and running again. Got in to D/L mode and flashed back to stock. Got stuck on the AT&T logo, but used Odin one more time and it booted right up. The first time I brought in the phone, the tech took it to the display for 2 minutes and called the warranty dept for me. I think that it helped that the Chiefs playoff game was on. They didn't seem to want to be bothered! The phone rep asked about water and physical damage. No questions about modding. The second time I did it at home over the phone. Again, no questions about modding. I told the rep both times that I was trying to transfer music to the phone via Kies and it crapped out on me. It always help to play dumb and act like you don't know too much.
Thare187 said:
Sorry I'm late getting back. My phone is up and running again. Got in to D/L mode and flashed back to stock. Got stuck on the AT&T logo, but used Odin one more time and it booted right up. The first time I brought in the phone, the tech took it to the display for 2 minutes and called the warranty dept for me. I think that it helped that the Chiefs playoff game was on. They didn't seem to want to be bothered! The phone rep asked about water and physical damage. No questions about modding. The second time I did it at home over the phone. Again, no questions about modding. I told the rep both times that I was trying to transfer music to the phone via Kies and it crapped out on me. It always help to play dumb and act like you don't know too much.
Click to expand...
Click to collapse
I had the same exact problem when i was just starting to mess around with roms and my biggest issue was the sequence that it took to flash properly. i kept opening odin then putting my phone in download mode and THEN plugging it into use as opposed to how it should have been which is holding vol up and vol down pressed then plugging in usb.
bugity said:
I had the same exact problem when i was just starting to mess around with roms and my biggest issue was the sequence that it took to flash properly. i kept opening odin then putting my phone in download mode and THEN plugging it into use as opposed to how it should have been which is holding vol up and vol down pressed then plugging in usb.
Click to expand...
Click to collapse
That's the weird thing. I'm somewhat new, but have been flashing my Captivate since Sept. When the original Cognition came out I was flashing daily. I think my problem was, it took longer than usual to flash to stock, I got impatient and didn't realize I could get to D/L mode by taking the battery out, holding power and inserting battery. I always used the button combo. Live and learn.
same problem
Ok i have the same problem as the original post stated, running odin and disconnected right at the beginning of the rom flash! this phone wont power up, and my jig (which i have used before) will not work! Is it done for!?
Ur last hope lays in adams Am I bricked thread, where u'll find an app that checks what state ur phone is in (linux or ubuntu needed)
nevermind, I tried harder and the jig worked, its one of the homemade jigs, where you cut up your charger, and use resistors to create the circut . . . . jankety but i got it to work thanks anyway though
Glad you got it, but I would buy a jig and keep it in a drawer. Just in case.

phone stuck on white HTC screen, cannot load to OS

Hi all,
I was wondering if anyone is able to help me out with my HTC one M7. My phone has been out of commission since Monday night and I'm all out of options on what to do, I've even tried doing a factory reset as a last resort but that didn't seem to work as it looked like the process just stalled.
Here's a bit of background of what happened: Monday night I charged my phone through the wall outlet and went to have dinner, I came back to check on the phone and it was off. I thought that was odd so when I tried turning it back on I would only ever be able to get to the white HTC logo screen. I'm able to get into fastboot and recovery but after googling solutions and trying the options people have mentioned, it still isn't working. I'm not very tech oriented so I wouldn't know how to flash ROMs or anything like that...soooo, I'm hoping someone is able to explain steps in I'm able to understandr. I don't even know flashing ROMs is possible at this point since whenever I plug it into my PC, the drivers aren't recognized by Windows and says 'failed to install drivers'.
Any help is very much appreciated!! (I signed up to the forum in order to write this and seek help lol)
I haven't done ANY customization to the phone everything is all stock from my service provider so I'm really baffled at how this sudden fail could have happened. There was no OTA update either.
rina__anir said:
Hi all,
I was wondering if anyone is able to help me out with my HTC one M7. My phone has been out of commission since Monday night and I'm all out of options on what to do, I've even tried doing a factory reset as a last resort but that didn't seem to work as it looked like the process just stalled.
Here's a bit of background of what happened: Monday night I charged my phone through the wall outlet and went to have dinner, I came back to check on the phone and it was off. I thought that was odd so when I tried turning it back on I would only ever be able to get to the white HTC logo screen. I'm able to get into fastboot and recovery but after googling solutions and trying the options people have mentioned, it still isn't working. I'm not very tech oriented so I wouldn't know how to flash ROMs or anything like that...soooo, I'm hoping someone is able to explain steps in I'm able to understandr. I don't even know flashing ROMs is possible at this point since whenever I plug it into my PC, the drivers aren't recognized by Windows and says 'failed to install drivers'.
Any help is very much appreciated!! (I signed up to the forum in order to write this and seek help lol)
I haven't done ANY customization to the phone everything is all stock from my service provider so I'm really baffled at how this sudden fail could have happened. There was no OTA update either.
Click to expand...
Click to collapse
If your warranty is still valid take it to service
donkeykong1 said:
If your warranty is still valid take it to service
Click to expand...
Click to collapse
Unfortunately it's not, I've had the phone for a little over 2 years now. Seriously contemplating just using a loaner phone in the meantime while I wait for the new Nexus ...
rina__anir said:
Unfortunately it's not, I've had the phone for a little over 2 years now. Seriously contemplating just using a loaner phone in the meantime while I wait for the new Nexus ...
Click to expand...
Click to collapse
Did you try factory reset from bootloader?
donkeykong1 said:
Did you try factory reset from bootloader?
Click to expand...
Click to collapse
Yes, I did. It flashed to the screen with 2 green arrows in a circle and 1 downward green arrow with a progress bar at the bottom but nothing happens during this period. I left the phone like that for about 30 mins just to see if anything would happen and nothing did.

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