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New Nexus Not Working

Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!

Sounds like a DOA. Really bad luck.

If you send it back you should not pay duty to get it back usually, unless you live in a very tax hungry country! Between US and CAN you would not get duty.
Beside try speaking with cust support, DOA are usually well handled by company and so far HTC seem to be handling repair quite well as per the few post about broken screen I have seen.
Did you try running the phone WITHOUT an SD card ? good luck!
Krypton1984 said:
Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!
Click to expand...
Click to collapse

If the boots, has never been rooted (boot unlock), no immediate physical damage, and has no signs of liquid damage or tampering (check void sticker).... it's likely just a software issue. Reload original firmware, or load a new firmware... Don't give up, sounds like the phone is still okay.

Was it bnib?

mrbkkt1 said:
Was it bnib?
Click to expand...
Click to collapse
So it seems.
Where are you from, Krypton1984 ?

Looks like some rogue app is loading at boot, causing reset. Possibly corrupt ROM image - but not sure. Might be software, might be hardware. But here's one thing to try:
If you're on a T-Mobile-compatible phone (900/1700/2100), do yourself a favor and flash stock Froyo. No need to root for that. The guide is in the sticky thread. In case of corrupted ROM image it'll do the trick.

I think you should factory reset it. Maybe even download the official 2.1 rom and install it. See if it fixes it.

Try a battery trade in first. Believe it or not, my first N1 seemed dead, and support gave me a swap for a new unit. When the new unit came in, it was still "dead" with the battery that originally shipped with the device. A new battery is what caused my N1 to finally come to life. The batteries that ship with N1's have QC issues, because I was one of many to report a DOA battery in the Google support forums.

its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.

Krypton1984 said:
its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.
Click to expand...
Click to collapse
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.

You can also try a full factory reset through the bootloader. Search for the instructions as i do not know them off the top of my head

P00r said:
Between US and CAN you would not get duty.
Click to expand...
Click to collapse
Yeah, North America is all one big happy family. We've got NAFTA and everything now.
OP, I am assuming you've allowed the battery to charge full?

badomen said:
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.
Click to expand...
Click to collapse
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...

padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
You'll probably need to swap based on what you're saying. I, though, actually think Refurbished devices are just as good or even better than new. Think about it, if you keep getting dust under the screen maybe a refurbished phone will already have the fix? For that scenario it works out.

padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
I really think this is a bad RAM issue.
I had this happen to my Nexus (ATT). It was prior to flashing froyo. I tried everything, flashing back to stock (including radio), cyan's latest, Paul's (stock) Froyo (with and without radio). Same result. Seemingly random reboots.
I thought initially that it was a software issue - It would not reboot while in fastboot/Amon's Recovery. But having tried every software combination, I've concluded that it MUST be hardware, unless I'm missing something big.
The phone, for the most part, would be fine as long as I DON'T TOUCH IT. It would stay idle for a long period of time (24hrs+), then I would use it Everything from web browsing to downloading apps to making calls, and it would reboot. It's frustrating because it seems that it's rebooting for no reason except that I'm touching it.
Sent in for a replacement, it arrives today. Hopefully it will not suffer this problem.

After talking with HTC they told me i need to swap the phone.
Because i'm out of america i need to send it to someone in the US amd then they send him the new divice after he sends my old one,
I am not satisfide with google's (first guy I talked with) and HTC because none of whome understand the severity and the hard feeling of getting a BRAND NEW IN BOX paper-weight. nothing about we'll compensate you or nada.
For me it tells me the brand is not strong enough to manage an outer state service and i wouldn't recomend them for countries that they don't cell it for.
If you where born in a HTC GOOGLE compatible country enjoy!
As i'm am probably less lucky and still in 2010 nationality counts

Returning a bricked phone

So, I have successfully bricked my phone (not by choice). I am a long time WinMo user and I have never even come close to bricking a phone. Today was exactly one week from when I bought my first android phone and I bricked it.(not blaming android, I love android)
I have tried EVERYTHING, to no avail.
My phone is on the phone++!++computer screen.
So, first thing tomorrow morning, I am headed to the AT&T store for replacement (I will act dumb and get the phone).
My questions are -
1.Will my information (contacts,emails,etc.) on the phone be checked or in any way violated?
2.If they do find out that I had rooted the phone, after I have already walked out of the store, can they do anything about it?

1: Yes, the contacts and all other data on the phone itself is still there, and will all still be there when Samsung / AT&T *un-bricks* the phone.
2: They "could", but I am not knowledgable enough to know if they "will".
Or, save yourself the hassle, and the negative moral karma, and read here:
forum.xda-developers.com/showthread.php?t=731989
I've intentionally (with much failure), tried to "break" the phone so that I'd know how to fix it.
The above linked post will not only recover you from your "phone++!++computer" issue, but actually works so far as the dreaded "orange hex dump".

TehDave said:
1: Yes, the contacts and all other data on the phone itself is still there, and will all still be there when Samsung / AT&T *un-bricks* the phone.
2: They "could", but I am not knowledgable enough to know if they "will".
Or, save yourself the hassle, and the negative moral karma, and read here:
forum.xda-developers.com/showthread.php?t=731989
I've intentionally (with much failure), tried to "break" the phone so that I'd know how to fix it.
The above linked post will not only recover you from your "phone++!++computer" issue, but actually works so far as the dreaded "orange hex dump".
Click to expand...
Click to collapse
I have tried everything. I don't want to return this phone, but there is no option left.
None of the methods work and I am pretty experienced in this stuff. So, its not that I am messing up on the methods, its just that there was a batch of phones that had the key combos disabled.

Once you get the new phone there is nothing they can do because they have already agreed to replace it. All they do with it is send it off to be refurbished and it is completely wiped clean. I agree with the others that you have not tried *everything* because I have yet to read a post on any forum about a legitimate bricking of this phone.

ukulele_ninja said:
Once you get the new phone there is nothing they can do because they have already agreed to replace it. All they do with it is send it off to be refurbished and it is completely wiped clean. I agree with the others that you have not tried *everything* because I have yet to read a post on any forum about a legitimate bricking of this phone.
Click to expand...
Click to collapse
I can tell you that by flashing ONLY the pit file in odin another user and myself were able to succesfully make the phone unresponsive to all buttons, all methods and all pulls of the battery. it literally turned into a brick...then again i would call this an illegitimate method after realized how simple it is now. as long as i can get power to the phone thou i have to agree ive been able to save it every time now

ukulele_ninja said:
Once you get the new phone there is nothing they can do because they have already agreed to replace it. All they do with it is send it off to be refurbished and it is completely wiped clean. I agree with the others that you have not tried *everything* because I have yet to read a post on any forum about a legitimate bricking of this phone.
Click to expand...
Click to collapse
Seriously?
I was up for six hours last night trying to fix the damn thing. I don't want to replace the phone just because I want to beat the system. I have never ran into problems when I am modding. I always figure it out, but when the phone is absolutely unresponsive to all keys, what am I going to do?
Anyways, this thread can be closed now.

That same screen (http://img228.imageshack.us/img228/8420/hum1e0.jpg) happened to me yesterday. I thought I had tried all of the key combos but I missed one.
Try the following: (I know you said you tried all of the methods, but I thought it was worth mentioning just in case)
http://forum.xda-developers.com/showthread.php?t=731989 (Method 3)
I hope if you have not tried that yet, that it will work for you and save you the hassle of going to ATT.
Alec5216

seems pretty complicated to flash this phone. My last one-Nokia N900- is very easy to work with. It never get bricked.

alec5216 said:
That same screen (http://img228.imageshack.us/img228/8420/hum1e0.jpg) happened to me yesterday. I thought I had tried all of the key combos but I missed one.
Try the following: (I know you said you tried all of the methods, but I thought it was worth mentioning just in case)
http://forum.xda-developers.com/showthread.php?t=731989 (Method 3)
I hope if you have not tried that yet, that it will work for you and save you the hassle of going to ATT.
Alec5216
Click to expand...
Click to collapse
I tried that too, nothing. I got it exchanged. No hassle.
AT&T store rep just said the phone will be factory reset and there is nothing to it.
Anyway thanks for the help folks, really appreciate it.
Lets hope, I don't bust this one because the phone I just got is also impervious to key combos. I tried getting into recovery (just for the heck of it), it didnt work with the keys, had to do it with "adb reboot recovery".

ATT system update bricked my captivate

I got it from AMAZON last week. First couple days it was great. I won't say it was better than my gf's iphone 4 but certainly it was close, considering I got it free.
Then yesterday the cell phone signaled a system update, downloaded, started to update, indicating "update fail, the system will reboot automatically". It never did....
I tried everything I can find, could not even get to the download mode. Actually can't get anything from the screen. I found in ATT only communities that apparently it is a common problem...
Luckily amazon is going to send me a new one... although I lost all my stuff...
Anyway, just give your guys a notice that don't do "system update" on your phone. It will brick it.. Is there anyway to update it though? I am not sure...

zhaoyuji12 said:
I got it from AMAZON last week. First couple days it was great. I won't say it was better than my gf's iphone 4 but certainly it was close, considering I got it free.
Then yesterday the cell phone signaled a system update, downloaded, started to update, indicating "update fail, the system will reboot automatically". It never did....
I tried everything I can find, could not even get to the download mode. Actually can't get anything from the screen. I found in ATT only communities that apparently it is a common problem...
Luckily amazon is going to send me a new one... although I lost all my stuff...
Anyway, just give your guys a notice that don't do "system update" on your phone. It will brick it.. Is there anyway to update it though? I am not sure...
Click to expand...
Click to collapse
Since this is your first post, let me direct you here and point out Forum Rule 1:
http://forum.xda-developers.com/announcement.php?f=263#td_post_81
1. Search before posting.
Use one of our search functions before posting, whether you have a question or something new to share, it's very likely someone already asked that question or shared that news.

http://www.wtfokc.com/sef****/badkitty.gif
welcome to XDA

Closing this thread.

Security Notice

Hello and good day to every one.
I did a search and cannot find anything related to this issue for the S6 only the previous versions (S5,S4 ect..)
Every ten minutes the phone gives me a notification saying unauthorized actions have been detected restart to undo any unauthorized changes...I know its KNOX is there a fix for this?? or should i just install a custom rom with KNOX removed?

ant0321 said:
Hello and good day to every one.
I did a search and cannot find anything related to this issue for the S6 only the previous versions (S5,S4 ect..)
Every ten minutes the phone gives me a notification saying unauthorized actions have been detected restart to undo any unauthorized changes...I know its KNOX is there a fix for this?? or should i just install a custom rom with KNOX removed?
Click to expand...
Click to collapse
Hello,
I had the same issue appeared as soon as I got my phone. During activation the same message kept popping up and wouldn't go away after I restarted the phone. I tried everything and eventually had to call Samsung and they acknowledge there was an issue with some of their phones. She told me to return it and exchanged it for another one. This new one has no issues at all, except the home button is recessed towards the front of the button. By the way I am not rooted since I just got my phone a couple of days ago.

Damon13 said:
Hello,
I had the same issue appeared as soon as I got my phone. During activation the same message kept popping up and wouldn't go away after I restarted the phone. I tried everything and eventually had to call Samsung and they acknowledge there was an issue with some of their phones. She told me to return it and exchanged it for another one. This new one has no issues at all, except the home button is recessed towards the front of the button. By the way I am not rooted since I just got my phone a couple of days ago.
Click to expand...
Click to collapse
ohh okay thanks i may just put a rom on it, I dont really want to go through the entire process of getting another phone especially since this one was shipped to me as an upgrade.

ant0321 said:
ohh okay thanks i may just put a rom on it, I dont really want to go through the entire process of getting another phone especially since this one was shipped to me as an upgrade.
Click to expand...
Click to collapse
Check this link, post #64
http://forum.xda-developers.com/gal...horized-actions-detected-error-t3121228/page7

heyy that helped a bunch i didnt understand what they meant by using smartswitch and running the update that way but i used flashfire anf flashed the OTA and the OTA is updating as i type this thanks man!!!

hi
i have the same issue..i am new so dont know what ROM is...I just got the phone today..really dont wanna go through replacing the phone

What's wrong with my Note 4? Slowdowns galore and freezing

DOK2 all stock firmware here.
Got my phone back in december. My phone has been chugging alone fine until yesterday. not sure what happened but the lock screen takes minutes to come back. I tried doing a factory reset via software and when I did that the phone was still sluggish. Tried a stock recovery reset, and afterwards when i tried signing into my account and connecting to wifi at the initial setup the phone just rebooted back to the start screen again which i thought was real odd. It's currently restoring apps from the app store right now and it intermittently reboots itself while doing stuff. all while it's completely stuttering if i try to use it...
Is my phone starting to have internal memory failure? no SD card in the phone at the moment.
Should I try reflashing the DOK2 firmware via odin and then doing a reset again? Is that even possible with all the restrictions?

used it for about 30 minutes on my way to work and then it rebooted on me with the following error :
ddi: mmc_read failed

Check this thread for a workaround. I use an app to keep my phone from going into deep sleep.
http://forum.xda-developers.com/showpost.php?p=64584244&postcount=39
dtrinh4000 said:
used it for about 30 minutes on my way to work and then it rebooted on me with the following error :
ddi: mmc_read failed
Click to expand...
Click to collapse

Wouldn't hurt to reflash stock. Google usually restores apps when you check box at first boot for backup and restore. I'm wondering if you installed an app that doesn't agree with your phone... if so, you may continue seeing this issue so long as app is installed.

Bruce lee roy said:
Wouldn't hurt to reflash stock. Google usually restores apps when you check box at first boot for backup and restore. I'm wondering if you installed an app that doesn't agree with your phone... if so, you may continue seeing this issue so long as app is installed.
Click to expand...
Click to collapse
Did a factory reset and cleared cache, reflashed stock DOK2 from sammobile website using odin, cleared cache. things were going a little bit better at first but now just stuttering all over the place and randomly rebooting still. I only have very few apps downloaded, including facebook updates, instagram, all the samsung and google crap that forces updates...
Also want to add that booting into recovery takes a very long time, longer than i've ever noticed it taking... 7 min+ sometimes it will say "installing system updates" with the android guy chugging along, other times it will just have the android guy chugging....
Is there anything else I can try? Is there something I can test to verify that it's a hardware issue and not a software problem, like a flash memory checker?
This phone is out of warranty, and knox has been tripped so I have very limited options here. Would the Tmobile store let me do an exchange for a fee?

bump... anyone? am i really screwed?

dtrinh4000 said:
bump... anyone? am i really screwed?
Click to expand...
Click to collapse
Sprint user here. I thought it might be a carrier issue, but it would seem It's at least Tmo & Sprint
Can't seem to find any complaints on the Verizon/ATT forums but that doesn't mean it isn't happening.
Could it be Touchwhiz?
Here is the Sprint post:
http://forum.xda-developers.com/note-4-sprint/help/random-shut-freezes-download-mode-stuff-t3302822

cuteman said:
Sprint user here. I thought it might be a carrier issue, but it would seem It's at least Tmo & Sprint
Can't seem to find any complaints on the Verizon/ATT forums but that doesn't mean it isn't happening.
Could it be Touchwhiz?
Here is the Sprint post:
http://forum.xda-developers.com/note-4-sprint/help/random-shut-freezes-download-mode-stuff-t3302822
Click to expand...
Click to collapse
I do get some touch wiz crashes and random app crashes . since I'm on dok2 is there any other rom or recovery I can flash ? Or so some super duper erase method? I'm pretty much ready to cut my losses and sell it for parts on eBay.

i'm not alone it seems
http://forum.xda-developers.com/note-4-tmobile/help/note-4-major-slowdown-bugs-boot-loops-t3311297
http://forum.xda-developers.com/note-4-tmobile/help/looping-screen-t3319204
http://forum.xda-developers.com/note-4-tmobile/help/reboot-shutdown-wont-removing-battery-t3316875

I am having same issue. Was running stock until 3 days ago, when I got fed up with the stock reboot and slow-down. I guess it's time to save up and get a new phone.

Samsung must have activated some self destruct feature on their hardware to get people to upgrade to the galaxy s7 i guess....

dtrinh4000 said:
Samsung must have activated some self destruct feature on their hardware to get people to upgrade to the galaxy s7 i guess....
Click to expand...
Click to collapse
Well, fool me once.... Having spent $800 on a phone that broke in just over a year, hell would have to freeze over before I give Samsung any money again.