[Q] GN3N9005 problems with mobile data - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Greetings,
I just bought a Galaxy Note 3 N9005 by ebay. It seems to be from France, EU. I'm from Mexico and I'm using Movistar.
Before I bought this phone, I read about edge, H, 3G and 4G compatibility, and everything was ok with its specifications.
Once I got the phone, I inserted my SIM and it auto-configure the phone, and I could call my friends, connect via wi-fi, send message, etc... the only problem I found was that I couldn't connect by data mobile, I checked the APN settings and it was ok. I did a factory data reset and it didn't change.
I have been reading a lot here and I found that this could be because EU restriction, but everywhere I read this, it seems like any functionality works when it's the case. I also saw that this could be solve rooting my phone and installing a ROM.
This phone was factory unclocked, without carrier and inside its box with the label from france.
could someone help me with this, is this normal o I need to return my phone and change it?
Thanks.​
If I missed some information, please let me know.
I'm sorry if there was a topic related with this, I looked up for it and I didn't find it.

YamiNoPhoenix said:
Greetings,
I just bought a Galaxy Note 3 N9005 by ebay. It seems to be from France, EU. I'm from Mexico and I'm using Movistar.
Before I bought this phone, I read about edge, H, 3G and 4G compatibility, and everything was ok with its specifications.
Once I got the phone, I inserted my SIM and it auto-configure the phone, and I could call my friends, connect via wi-fi, send message, etc... the only problem I found was that I couldn't connect by data mobile, I checked the APN settings and it was ok. I did a factory data reset and it didn't change.
I have been reading a lot here and I found that this could be because EU restriction, but everywhere I read this, it seems like any functionality works when it's the case. I also saw that this could be solve rooting my phone and installing a ROM.
This phone was factory unclocked, without carrier and inside its box with the label from france.
could someone help me with this, is this normal o I need to return my phone and change it?
Thanks.​
If I missed some information, please let me know.
I'm sorry if there was a topic related with this, I looked up for it and I didn't find it.
Click to expand...
Click to collapse
This section is for the AT&T version as known as the SM-900A. Yours is not the AT&T version so please ask your question in the regular N3 section.

Solarenemy68 said:
This section is for the AT&T version as known as the SM-900A. Yours is not the AT&T version so please ask your question in the regular N3 section.
Click to expand...
Click to collapse
Oh yes, sorry. I didn't realize that.
Thanks

Related

...really need help, 24 hours to go!

Hello everybody, I'm writing you from UK, where I bought a second-hand G1 (absolutely perfect!!! really good). The phone is T-Mobile branded and factory-default cleaned. Once I got it, placed my italian H3G sim inside, and (of course...) it told me that it was locked. I purchased a key (...I know may I could do without it... but very few time to spend, these days) and it was succesfully sim-free. Then I reebot it, and start the acrivation... that doesn' run!!! I insered the correct APN parameters, I also tried with a UK O2 and Vodafone sim, but, problem is that the gsm segnal level (small icon on the top with 4 vertical bars) is not giving signs of life, and it has a small "cross" on the left side. Of course I can't get the registration... I can't get the line!!!! why does it happen??? all the sims are correctly recognized (ask for the pin and the "no sim" messages and icons are off), but no way to go over...
Please, help me in any way, just 1 more day here, then I'll go back to Italy... far from the shop!!!! HEEEEEEEEEEEEELP!!!!!!!!!
If you type:
reboot
and press enter. If the phone reboots you can have a chance, if the phone does not it means its on a updated version which you will have to downgrade. While downgrading i recommend going up to Rooted versions of android. Although you might not need it.
You should look here:
http://forum.xda-developers.com/showthread.php?t=442480
and/or here:
http://forum.xda-developers.com/showthread.php?t=452316
You can get through your problem, if its just the registration. by simply following a few of the instructions in the first link combined with some of the instructions in the second link.
@elmejor: He didn't even mention rooting. His problem is he can't get his phone to associate with the networks on his sim.
@tony_m78: You should probably post what apn settings you are using. Also, this is NOT A DEVELOPMENT ISSUE and should not have been posted in this forum.
thanks gor your answer.... I have been to those links THOUSANDS of times, within yesterday night and today... but I really can't get a solution. I can't go over the "error connecting to server" page :-(
The worst problem is that I really don't have time NOW, but I'll have it at the end of the week; I know I'd get a solution, working on that... but really I can't. But whay do you think about the absence of segnal? is it normal?!?
Tomorrow morning I'll find the way to buy a T-Mobile original sim and try to see what happen. . . . . . but that's strange!!!!!!!! not normal... i insered a correct code (generated from the IMEI), the answer was "unlocked", free for others carriers.... BUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU!!!!!!!!!! :-( tic tac tic tac. . . ..I don't have time!!!!!!!! :-( nobody experience this strange problem?!?
jashsu said:
@elmejor: He didn't even mention rooting. His problem is he can't get his phone to associate with the networks on his sim.
@tony_m78: You should probably post what apn settings you are using. Also, this is NOT A DEVELOPMENT ISSUE and should not have been posted in this forum.
Click to expand...
Click to collapse
...oooooops... really sorry, I was wrong. Can you link me to the correct place??? I'll move there immediatly...
jashsu said:
@tony_m78: You should probably post what apn settings you are using.
Click to expand...
Click to collapse
...I don't think the problem is the APN, I set the correct one (from Wiki) for H3G Ita and for O2 UK (these are the sim I tried with); the problem is that the segnal is ZERO, like the sim is not present... BUT IT IS, it ask me for the pin and accept it....
Can you manually select the network to connect to? Settings>Wireless controls>Mobile networks>Operator selection
Are you sure radio is working on this phone? Maybe it has some physical problems (like bad gsm chip)... Or - maybe you have sim cards not acceptable in UK.
Try with T-mobile sim first. If not working:
I would try to factory reset device some times, if it don't help I would try to reflashing it (firmware and radio). But in your case I think you should ask about this situation in shop where you bought it (if you have warraty) first.
Data plan?
I had a similar problem when I got my APD1 phone in the US. When I returned to the UK, I put in my Tesco SIM and the phone signal strength icon had an 'x' indicating not connected or no signal. Eventually I used my home wifi to activate the phone. After the phone was activated, the same SIM was able to connect and the signal strength icon worked normally.
BUT, it turned out that all I probably needed to do was to have a SIM with a data plan (which mine didn't at the time) <<BLUSH>>
Have you confirmed that your SIM has data turned on?
Of course ensuring that the APN settings are correct is also necessary. (But it sounds like you did that)

[Q] Internet Troubleshooting

I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Notice
Gstar88 said:
I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Click to expand...
Click to collapse
Maybe also nessasary to mention i DID put my SIM in another device. Still same outcome. NO internet still
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
MeX_DK said:
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
Click to expand...
Click to collapse
Yea you would think that, they told me in the store today that was not the case. Funny thing is i tryed to switch it again into another devince, and still nothing. However, as I went into the store i got a new simcard that didnt fix the prob. Suspecting some internal flaw?
Anyway, gonna call LG and use my vip change possibility so we'll see if its the device itself or not.
T-mobile offcourse claims that its a software prob, as this often happens on first batch phones

[Q] Isn't Galaxy note automatically identifies APNs and stuff?

I live in toronto and trying to buy a white galaxy note .
i previously had 2 black galaxy notes, and they had no problems at all to find the APN settings for rogers, bell, and telus automatically. data and everything worked perfectly without setting up. those phones were from germany.
I went to the pacific mall yesterday, and i was looking for a white version.
first of all, she lied to me that the phone is from europe but when i checked its firmware it was the latest Hongkong firmware not european.
second, when i put my simcard in it, it did not detect rogers APN and she manually typed it in setting. i told her the phone is supposed to find APN settings automatically but she said it cannot find it automatically and she was typing APN for every single phone she sold. (she probably didn't remember me buying 2 phones without having to do that kinda stuff .. )
My question is.. that is it related to more like firmware problems? then I could just Odin it to the european firmware and it will be automatic?
Please, if you have any kind of informations.. please let me know...
Few days without my NOTE have been just miserable!!!!!!!!!!!!!!!
Thanks
I can feel your pain
I have a European version, and it automatically finds all the apn numbers.
But I thought that these were preprogrammed in the simcard? Did not know that the rom-version could have anything to do with it?
Not sure if it helps you but im using xxkl7?
GeneralBobo said:
I can feel your pain
I have a European version, and it automatically finds all the apn numbers.
But I thought that these were preprogrammed in the simcard? Did not know that the rom-version could have anything to do with it?
Not sure if it helps you but im using xxkl7?
Click to expand...
Click to collapse
I thought so too until yesterday... but she was literally searching and typing right in front of me
conversation was like
She: all the galaxy notes are supposed be like this!
Me: what about 2 of my previous phones i perchased here?
she: we always do it in the back before we sell it to customer
Me: I thought you gave me brand new in box SEALED
and then she couldn't say anything and after 5 seconds she said ..
i don't know if you don't want it don't buy it.
seriously...
Its not the phone's fault that it dint detect the apn.
Its the firmware.
When i got note almost 4 months ago, i had to configure the settings by myself and i stil have to do it , when i install certain roms.
choihan06 said:
and after 5 seconds she said ..
i don't know if you don't want it don't buy it.
seriously...
Click to expand...
Click to collapse
Thats an epic fail! thanks for the laugh!
I bought a Gnex 3weeks ago,and all i did was slide my sim in the phone and i was good to go... Yesterday i bought a Gnote unlocked it and slide my sim in but no luck! I had to manually create a apn to get data working...
Sent from my SGH-I717M
drgopoos said:
Its not the phone's fault that it dint detect the apn.
Its the firmware.
When i got note almost 4 months ago, i had to configure the settings by myself and i stil have to do it , when i install certain roms.
Click to expand...
Click to collapse
I guess it's the rom problem then!
so does it mean if i flash la4, it should find apn automatically?
i will give another shot tmr... hope there's no open box BS.lol
big samm said:
I bought a Gnex 3weeks ago,and all i did was slide my sim in the phone and i was good to go... Yesterday i bought a Gnote unlocked it and slide my sim in but no luck! I had to manually create a apn to get data working...
Sent from my SGH-I717M
Click to expand...
Click to collapse
the one i am trying to buy is an international version and two of my previous ones were working perfectly without creating my own apn setting..
looks like you are using the LTE note released in canada..
if your phone originally was locked with other phone company than the one you are using right now, your phone might not have any other apn setting other than its original one, As far as I know.
I have the international version (I assume, I bought it from expansys), and it worked first time out of the box.
I have a Hong Kong Note with 2.3.5 and it found the Telus apns for me. I was surprised becasue I was expecting to have to enter them manually.
APN is related to CSC
If your CSC is not set correctly, It may not set APN automatically.
*#272*IMEI# show your sales code. If it set correct to your country code, it should have no problem
If your country code not appears, you have to flash CSC separately
NOTE : Flashing CSC or Changing CSC will wipe off data.
dr.ketan said:
APN is related to CSC
If your CSC is not set correctly, It may not set APN automatically.
*#272*IMEI# show your sales code. If it set correct to your country code, it should have no problem
If your country code not appears, you have to flash CSC separately
NOTE : Flashing CSC or Changing CSC will wipe off data.
Click to expand...
Click to collapse
thanks for the informations man, i actually found out about this after installing la4 with multi lang-CSC.
i just am wondering if i can change my phone's country code somehow..
i want to make it to a germany DBT since it looks like they are the first one getting new official firmwares.

[Q] Problem with MDA Compact V

First of all, I`d like to state that this is a very well oragnised comunity, I read most of the things about the subject I was interested in, but I couldn`t find an answer to satisfy me, so I opened this thread hoping someone will clear things and maybe help me. All support is appreciated. Those being said. I recently bought a new MDA Compact V from T-Mobile UK, the phone is unlocked, just inserted O2 & other sim cards and they work without a flow. I alse saw that "noob video" and I am something beneath the "noob" statement heh, and NOT interested in switching the existing OS on my phone. The exact problem is that I can`t acces the web through other operators, except T-mobile. I`ve done many settings, even went to T-mobile, they told me this feature is locked to their network, and I have to reinstall the windows or something like it. I can browse with no problems through wi-fi, but with the packed data from the operator NO. Can someone please give me some advices regarding this issue. Awaiting your answers. Thx in advance.

Data connection OK, but no voice calling

im using my SGN4 in a brazilian carrier, and everything was working perfectly till from nowhere the phone lost connection from network.
I was unable to make phone calls , but strangely my 4g connection was on i could browse on the web normally. How this is possible? I popped out the sim card and tried in another phone, it worked normally. I also tried another carrier on SGN4, i was ok too. Anyone have an idea what is going on?
factory reset, problem persists, i have data connection, but cant make phone calls.
Is the phone unlocked. Yes I have to ask.
BAD ASS NOTE 4
Yes it is as I told I was using it with my Brazilian SIM card
Is their anyway to check if it still unlocked. I know some people said when they unlocked it was a temp unlock. Did you check APN to make sure they set right for that carrier
BAD ASS NOTE 4
hey guys, im back to this post because the problem persists.
Here is the scenario:
I bought the phone from a Swappa Seller. Phone is t-mobile branded and was in the box, Brand new.
http://swappa.com/listing/ZPB505/view
Brand New Samsung Galaxy Note 4 SM-N910T White ( UNLOCKED) 32GB
Phone is brand new in its original box. The phone has never been used. All Accessories are still sealed in plastic - The phone model is SM-N910T. This is a great deal on a BRAND new - NEVER USED phone!
This phone is guaranteed to work with AT&T. There is no regional lock whatsoever
Click to expand...
Click to collapse
Achraf G. Seller - Nov 03, 2014 - 11:47 PM
Also note that this phone won't work with T-Mobile. Thanks
Click to expand...
Click to collapse
Can anybody tell me why a T-mobile unlocked phone won't work with T-mobile?
I used the phone on my carrier and it was flawless. Everything was fine till suddenly i lost phone signal. It always show "NO SERVICE" message now, but strangely I still have 4G Connection. I can use the phone to navigate, not to make phone calls.
So I swapped carriers, and the phone was working ok, phone calls, data connection.... then the thing happened again: no service, but i have 4g LTE connection.
Inserted a third sim card, from another carrier. Phone is fine, workin as it should! But this is not my main sim card and i would like it very much to work with ANY carrier. Do you guys have any idea what the problem is? Factory reset did not work at all. For the others sim cards, it recognize the network for a second and then "no service". How can i have data connection if there is "no service"?
Im really desperate because i payed a lot for this note 4... Maybe if i root the phone and flash another ROM?
help please!
Is that possible that previous owner reported is lost and now imei is blocked? Your carrier may participate in that program.
Sent from my SM-N910T using XDA Free mobile app
thank you im going to check with my carrier.
* BUMP *
Sorry to revive this old thread, but has anybody figured this out?
I too have data with No Service (no voice) when roaming to the USA from Mexico (Telcel). My Note 4 was purchased on T-Mobile USA (contract free) but got it unlocked by gsmunlockers.
Everything was perfect until I got my Note 4 upgraded to 5.1.1 rooted. I have tried several other ROMS and Basebands with no avail.
Any ideas?
Cheers!

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