[Q] Plugging in HD+ causes it to shut off - Nook HD, HD+ Q&A, Help & Troubleshooting

I helped my friend update his HD+ to CM11 the other day, exactly the same way I have my own set up, but the moment he plugged it in to charge it it shut down. This was demonstrated repeatedly. I'm unsure if it has anything to do at all with installing CM11 on it, because it will not charge (the light won't even come on) when it's shut down and it will shut it off even moments after boot, before cyanoboot even shows up. Has anybody ever experienced this before, and if so what did you do to solve it?

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[Q] Nook HD+ won't turn on

OK, I've seen this twice (so it isn't complete death) but wanted to see if anyone else had any ideas. I've done a complete shut down (power button for 8 sec) and then couldn't get it to turn back on. When this is happening, I can plug it in and see the green charging light. Holding the power button then for 8 sec will make the green light go out. Pushing it again, light comes on. So the button is working... If i leave it for awhile, the nook will then reboot and appear to work normally...
Rooted, stock, 2.0.5
dbh369 said:
OK, I've seen this twice (so it isn't complete death) but wanted to see if anyone else had any ideas. I've done a complete shut down (power button for 8 sec) and then couldn't get it to turn back on. When this is happening, I can plug it in and see the green charging light. Holding the power button then for 8 sec will make the green light go out. Pushing it again, light comes on. So the button is working... If i leave it for awhile, the nook will then reboot and appear to work normally...
Rooted, stock, 2.0.5
Click to expand...
Click to collapse
If your device battery level is below 10 percent it will not turn on until it charges up to at leat 15 percent level. Then it will turn on.
hwong96 said:
If your device battery level is below 10 percent it will not turn on until it charges up to at leat 15 percent level. Then it will turn on.
Click to expand...
Click to collapse
I think that is the mechanism stopping it, but it is malfunctioning, I'm at about 90% this last time...
Is there ther equivalent of 'battery stats' somewhere that can be affecting this? or is this hardware? It should be turning on fine at 80-90% but no. However, plug in for 10 mins and it works fine. So that seems to be the problem.
dbh369 said:
I think that is the mechanism stopping it, but it is malfunctioning, I'm at about 90% this last time...
Is there ther equivalent of 'battery stats' somewhere that can be affecting this? or is this hardware? It should be turning on fine at 80-90% but no. However, plug in for 10 mins and it works fine. So that seems to be the problem.
Click to expand...
Click to collapse
OK, this is getting worse, I'm now at 100% charge and it happened. Weirder still, if I leave it plugged in for awhile, it will reboot on its own.
I have not had this happen on my HD but something similar has happened on my HD+. It seems to be related to whether an SD is plugged in. I have to take the SD out, press power off for a while, then release and momentarily press power again.
I know on the Nook Colors, they would not turn on unless it could find the boot files to boot from. So if a user formatted his internal boot partition by mistake, it would not turn on unless a bootable SD with active boot files was in the slot. Something akin to this may be happening, only in reverse.
Sent from my Nook HD+ Running CM10 on SD
Huh- will try removing the sd next time- it is a nd plus. Of course then how sui I boot to sd?
Sent from my BNTV600 using xda app-developers app
dbh369 said:
Huh- will try removing the sd next time- it is a nd plus. Of course then how sui I boot to sd?
Sent from my BNTV600 using xda app-developers app
Click to expand...
Click to collapse
Once I got it booting, then I could put the SD back in and boot to it.
(And your thread title says HD).
Sent from my Nook HD+ Running CM10 on SD
leapinlar said:
(And your thread title says HD).
Sent from my Nook HD+ Running CM10 on SD
Click to expand...
Click to collapse
Fixed
Sent from my BNTV600 using xda app-developers app
leapinlar said:
Once I got it booting, then I could put the SD back in and boot to it.
Sent from my Nook HD+ Running CM10 on SD
Click to expand...
Click to collapse
OK, this seems to have worked. I tried to change the partition of my CWM SD card using EaseUS, but that seemed to make it no bootable, and removing it does seem to have worked. Now I can boot a new reimaged CWM card.
Thanks!
Good to hear that your nook is working again.
It seems i am having a similar issue, only a little more severe.
I described it here: http://forum.xda-developers.com/showthread.php?t=2088893
leapinlar said:
It seems to be related to whether an SD is plugged in. I have to take the SD out, press power off for a while, then release and momentarily press power again.
Click to expand...
Click to collapse
Something similar happened to my HD+ running the 12/31 build of verygreen's CM. In my case, I think it was precipitated by the battery draining too far first, though. Very weird and a little spooky, but glad there's a workaround.
Wow, this is dumb. I can't believe a badly-formatted SD would cause it to look like it's broken. Put a message up or something. Thanks for the help, thought something was really wrong!
Nook HD Plus won't charge
I've seen dozens of reports of this. The symptoms are all about the same.
The unit drains the battery, even if you plug it in, it still drains, so although the charger and cable are fine, something inside the Nook doesn't get the memo.
It drains down to the point where it turns off. Then every time you plug it in, the light goes green, then amber, then off. The battery never charges.
I tried taking the unit apart and disconnecting the battery overnight, but that didn't seem to help. I suspect something in the software gets in a "vapor lock" where a dead battery condition is mistaken for a fully-charged battery condition. I only paid $109 for it refurbished, so it isn't worth another $60 for a new battery, and I don't think there is anything wrong with this battery.
If I knew the pinouts of the battery connector, I might try charging it without going through the Nook. Perhaps if it was actually fully charged, the "vapor" would realign.
Does anyone have another idea, apart from the nitwit stuff Barnes & Noble allows on its forums, like "push the cable in harder" or try another adapter. I notice they aren't interested in entertaining any idea that their firmware is at fault.
It will not charge when plugged in if OTG USB is activated (e.g., to connect a USB keyboard). That's happened to me a few times using unofficial VG CM versions where the USB state can be changed inadvertently from a pull down drawer. If the USB isn't toggled back to normal in time to recharge the battery before its completely discharged, it might not be revivable.
Sent from HD+ MAG2GA CM 11 from SD
dbh369 said:
OK, I've seen this twice (so it isn't complete death) but wanted to see if anyone else had any ideas. I've done a complete shut down (power button for 8 sec) and then couldn't get it to turn back on. When this is happening, I can plug it in and see the green charging light. Holding the power button then for 8 sec will make the green light go out. Pushing it again, light comes on. So the button is working... If i leave it for awhile, the nook will then reboot and appear to work normally...
Rooted, stock, 2.0.5
Click to expand...
Click to collapse
I've the same problem, except even if I leave it a while, it doesn't boot or even appear to start. Is there something wrong with the battery or display? It was working perfectly fine until suddenly the screen froze and I had to do a complete shut down.
I cant get my nook to turn on. I try charging it and a little green light comes on at the bottom and stays on for about 3 seconds and then a orange light comes on for about 3 seconds and then it shuts off. I dont know if the light is supposed to stay on while it is charging. Sometimes it comes up with a dead battery sign but it just goes right back off.
TiffanyLandis95 said:
I cant get my nook to turn on. I try charging it and a little green light comes on at the bottom and stays on for about 3 seconds and then a orange light comes on for about 3 seconds and then it shuts off. I dont know if the light is supposed to stay on while it is charging. Sometimes it comes up with a dead battery sign but it just goes right back off.
Click to expand...
Click to collapse
Have you tried charging it with its wall-charger for an extended period (8+ hours)?

[Q] can't charge or turn on my nook hd+ at all

My nook was idle for a day or two, as I remember I hv shut it off.
But then yesterday I try to charged it, the light was green then turn to red, n then it went off, usually the nook would turn on right after I plug the charger. So I didn't notice it until today, and I tried to turn it on by pressing the power button, and the N button together as well, both didn't work.
It seems that I can't charge it or turn it on. Everytime I tried to re-plug it to power or press power button while its connected, the light went on in green to red then off again.
Sent from my GT-N7000 using xda app-developers app
Connect your charger. Let it stay on charger 20 min. Then try push n button. If this not bring screen on then try push power button for 5 sec. Again if not then try power and n button combination.
Hope this helps.
Thx! Turns out tht external charger didn't work.
Sent from my BNTV600 using xda app-developers app
I think that last opinion is make CWM sd card (without CM10) and insert it do device, then try to switch the device on (with charger trick or power button). If you then get it live all is ok. If not then last change is wait when battery goes empty and charger wakes it up.
Actually i predict that item is itself faulty and you must return it for change (maybe not faulty at hardware side, only OMAP inside code got corrupt).
I don't know, that might because I rooted my device, and I did sth wrong. Sometimes it would reboot itself, since my cmw card was inserted, it would load tht root page so I found out. But I live in Asia so returning the device might be too costly, probably won't do it.
Sent from my BNTV600 using xda app-developers app
ling_1118 said:
I don't know, that might because I rooted my device, and I did sth wrong. Sometimes it would reboot itself, since my cmw card was inserted, it would load tht root page so I found out. But I live in Asia so returning the device might be too costly, probably won't do it.
Sent from my BNTV600 using xda app-developers app
Click to expand...
Click to collapse
It could be several things. The most likely is it was trying to update itself and could not because the CWM card was there. I don't think your device is defective.
Sent from my Nook HD+ running CM10 on Hybrid SD
leapinlar said:
It could be several things. The most likely is it was trying to update itself and could not because the CWM card was there. I don't think your device is defective.
Sent from my Nook HD+ running CM10 on Hybrid SD
Click to expand...
Click to collapse
Now i can say same. With first information things was other.
...It's more or less a known bug to those of us who use CM10 (even to some who use stock), the battery simply often can't tell how much she has left. So she may fluctuate from 1% to 26% to 0% a moment later . In one such moment my Nook HD+ shut down (went from 26% to 0%). So I put it up for charging thinking (naively) that it would boot up ... it didn't, now all I get is a charging icon that never goes away (orange led remains lit). What's more I *know* it has some charge (the "26%" was the right value) and I know the battery works, so what prevents it from starting is the "battery charge sensor".
It's a pretty silly way to lose your (my) tablet over. Even more so given how much I grew attached to it for my workflow. So what's next? Is there a secret way to convince it to boot. As I said both the hardware and its software is in top condition. I guess an alternative would be to ship it back for replacement but I'm afraid that I've lost my receipt and -as I said- it's a silly way to lose your tablet over, there *has* to be a (fast) way out...
BTW when connected to my PC my device manager briefly shows an "Omap 4470" unknown device (with an exlamation mark) which goes away few secs later, so I cannot attain ADB control over my devices either (sadly)....
Stevethegreat said:
...It's more or less a known bug to those of us who use CM10 (even to some who use stock), the battery simply often can't tell how much she has left. So she may fluctuate from 1% to 26% to 0% a moment later . In one such moment my Nook HD+ shut down (went from 26% to 0%). So I put it up for charging thinking (naively) that it would boot up ... it didn't, now all I get is a charging icon that never goes away (orange led remains lit). What's more I *know* it has some charge (the "26%" was the right value) and I know the battery works, so what prevents it from starting is the "battery charge sensor".
It's a pretty silly way to lose your (my) tablet over. Even more so given how much I grew attached to it for my workflow. So what's next? Is there a secret way to convince it to boot. As I said both the hardware and its software is in top condition. I guess an alternative would be to ship it back for replacement but I'm afraid that I've lost my receipt and -as I said- it's a silly way to lose your tablet over, there *has* to be a (fast) way out...
BTW when connected to my PC my device manager briefly shows an "Omap 4470" unknown device (with an exlamation mark) which goes away few secs later, so I cannot attain ADB control over my devices either (sadly)....
Click to expand...
Click to collapse
If you are running CM10 or 10.1, there is an easy way to connect with ADB. Do it wirelesly over wifi. That is built into CM. Just enable it in the developer options. No need to mess with the USB cable and windows drivers. You can do the same thing with rooted stock by installing an app called ADBWireless.
Sent from my Nook HD+ running CM10 on Hybrid SD
leapinlar said:
If you are running CM10 or 10.1, there is an easy way to connect with ADB. Do it wirelesly over wifi. That is built into CM. Just enable it in the developer options. No need to mess with the USB cable and windows drivers. You can do the same thing with rooted stock by installing an app called ADBWireless.
Sent from my Nook HD+ running CM10 on Hybrid SD
Click to expand...
Click to collapse
At the time that could not happen , since (as I had implied) my nook was not booting to begin with...
Anyhow, what I did was to leave it for three solid hours on the charger, and after that period of time it booted on its own wiithout warning. It's the first that such behavior was/is ever present to my nook and it's deeply worrying. A battery fix for the CM kernel couldn't come any sooner; now, if only verygreen was around
There's a few ideas on a couple of other threads including putting it in the fridge, etc. Question, if you plug it in, does the charging light come on? Does it come on after pushing the power button or the N button? If so, take your SD out, leave it charging overnight and try again. It often reboots when in this state and if there's an update problem, that could be the issue. Also, it is sometimes erratic on when and how it charges, be careful with the connections.
dbh369 said:
There's a few ideas on a couple of other threads including putting it in the fridge, etc. Question, if you plug it in, does the charging light come on? Does it come on after pushing the power button or the N button? If so, take your SD out, leave it charging overnight and try again. It often reboots when in this state and if there's an update problem, that could be the issue. Also, it is sometimes erratic on when and how it charges, be careful with the connections.
Click to expand...
Click to collapse
As I said it came up on its own, without warning after leaving it for 3 hours on the charger...
As for your question, the led (charging light) was on all the time but it would only show me that it had no battery (couldn't charge even though it was ... charging?)
Maybe the fridge makes sense in those situations, as it was indeed into a (relatively) hot environment and maybe it couldn't charge as a safety against overheating and since (at the same time) it also thought it had 0 battery. But what I can't understand is why needed 3 hours before starting to charge up, it was already cool enough long before ... strange things are/were happening with my battery all along and I worry...
Stevethegreat said:
As I said it came up on its own, without warning after leaving it for 3 hours on the charger...
As for your question, the led (charging light) was on all the time but it would only show me that it had no battery (couldn't charge even though it was ... charging?)
Maybe the fridge makes sense in those situations, as it was indeed into a (relatively) hot environment and maybe it couldn't charge as a safety against overheating and since (at the same time) it also thought it had 0 battery. But what I can't understand is why needed 3 hours before starting to charge up, it was already cool enough long before ... strange things are/were happening with my battery all along and I worry...
Click to expand...
Click to collapse
Yep, I've noticed the same thing a few times. It no longer panicks me. When it doesn't turn on, I take out the SD, plug it in, wiggle the connector a few times, and let it alone. So far, it has always eventually rebooted, often as you say on its own. Quirky, but not fatal at least. One poor guy on here never did get his to turn on, but the key was the charging light,his didn't come on.
Need help cannot turn on Nook HD+ at all
Hi!
I cannot turn it on at all and it won't reboot.
It went out some point I didn't watch it. When I connected it to the charger the LED next to the connector starts blinking amber and green for a few seconds and then stays blinking red and makes a high pitched noise.
The only reaction I get is when I press power on an volume down after some time - it display turns on an shows a charging sign - but it never really seems to fully charge. I left it on the charger over night - still the same. Once the display blinked and showed “nook” but went out immediately after a few milliseconds.
Might it be some kind of bootloop!?!?
What combination to press to make a reset?
Thanks in advance for any help
Medizinmann

Screen randomly does blank, Doesn't respond to power button

There is a little more to it than just the title says. Here is some background on the phone. I'm a rooted user with MotoWPNoMo. I also have Xposed Framework installed as well.
All this problems started to happen on day after I let the battery drain to 0%. I tried charging it with my car computer and even a wall charger nothing seem to bring it back to life. I got luck when I had just left it plug into my computer for a few hours when it randomly decided to boot up. Since then I haven't wanted to turn it off. Additionally I have had some issues with it where the screen will turn and then I'm unable to turn it back on with the power button. While everything seems to be going smooth now, I fear it will be short lived.
What kind of issues would cause these kinds of problems? Can this really be triggered from the battery going down to 0% just once?
Thanks again in advance to anyone who offer any kind of help.

constant reboots in, cwm,cm boot logo and cm11 it's self

I'm getting constant times when my nook HD+ just shuts down, it first happened in cm11 the 9/11 nightly, it would shut off when I went on certain web pages and on YouTube, then it would shut off when I tried to change the wallpaper. It would then shut off at the cm boot logo after about 2 seconds,only being able to boot fully after repeating about 4 times. So I did a factory reset and reinstalled the rom, but then when I tried to install gapps the device would shut off, so I went in did factory reset again and formatted system, installed the ROM and gapps fine this time but the first time it still shut off at the cm boot logo, its now booted back into cm 11 the second time but still getting shut off's when I try to apply wallpaper etc.
I've re installed the stock ROM and I'm still getting random shut downs and its saying my battery is 1% when its fully charged
can anybody help please ?
same here
neontigers said:
I'm getting constant times when my nook HD+ just shuts down, it first happened in cm11 the 9/11 nightly, it would shut off when I went on certain web pages and on YouTube, then it would shut off when I tried to change the wallpaper. It would then shut off at the cm boot logo after about 2 seconds,only being able to boot fully after repeating about 4 times. So I did a factory reset and reinstalled the rom, but then when I tried to install gapps the device would shut off, so I went in did factory reset again and formatted system, installed the ROM and gapps fine this time but the first time it still shut off at the cm boot logo, its now booted back into cm 11 the second time but still getting shut off's when I try to apply wallpaper etc.
I've re installed the stock ROM and I'm still getting random shut downs and its saying my battery is 1% when its fully charged
can anybody help please ?
Click to expand...
Click to collapse
i have been having this issue for like two months now. it all started when my daughter ran the tablet out totaly. took a good three days of tinkering before it would actualy take a charge. now i get constant shut downs, flickering screen. will say im 100 percent charge and when take the cable out it will go down to 1% i dont think the battery is bad because sometimes it will actualy hold the charge.
Could be the power connector or at least somewhere along the power path. My old kindle had what looked like battery issues which was actually the cable itself at the port that was a bit loose and a different cable had fixed it - it even said it was fully charged but drained 4x faster (give or take). After the fix the battery life was normal again.
Its would be incredibly confusing [to me] if draining all life from the battery is the cause of your problems as I do it often with all phones/tablets (and others do it) and its never caused me a problem not even once. I do it on purpose not accidental.
More likely a coincidence and not the actual cause and the issue is that something was damaged or going bad. It doesn't sound like a software problem. And since it appears to be battery related that would likely be the battery or related path such as the power cable, port, wall plug.
Since its made by humans, I'm going to say if it turns green fully charged then its not necessarily anywhere near fully charged especially if the incoming power wasn't the proper amount, it could potentially be thrown off and confused instead of what one would expect happening that of either/or.
Wrong or right there's my best guess. Do with it what you will.
Adding if its still under warranty (I would assume), according to leapinlar, BN will give you a new power cable if that's the problem, or same with the device (as I took advantage of for hardware defect).
sandsofmyst said:
Adding if its still under warranty (I would assume), according to leapinlar, BN will give you a new power cable if that's the problem, or same with the device (as I took advantage of for hardware defect).
Click to expand...
Click to collapse
They will only give you a new cable if it is still in the warranty period AND it still is running stock. You may get by with just taking the cable in, and if they can demonstrate it is defective, get a new one. But if you bring the device in with CM on it the warranty goes bye-bye. So if you take it in, be sure stock is on it.
Sent from my BN NookHD+ using XDA Premium HD app
*gasp* the rest of it. Thanks for the correction there.
GOT IT
So i took it apart thinking i would replace the battery. Didn't end up having to. i disconnected the battery from the main board, then plugged it back in. tablet fired up and showed 100% battery. haven't had a single issue since. :good::good::good:

Nook HD+ will not power on. Read threads and found no fix. Help?

I charged the Nook HD+ for about 2 days. It seems to be fully charged. Light stays green no matter where I plug it in(Laptop, wall) and I have tried two different cables.
This is actually my sisters device. Mine is the same one, and both cables work on it with no issues.
This device has never been rooted or messed with in anyway. Its fully stock with current updates.
If I attempt to power it on while it's plugged in the light goes black and never comes back on. Same thing happens if I try the power+n thing. I attempted this while plugged into the wall aswel as my PC.
Any ideas? Battery, screen, or just fully trashed?
---------------------------
New Information:
I thought this was my sisters Nook, but after asking her if she had ever opened it up she informed me oh, its her friends and hoped I could fix it.
It may have been opened, I have no idea what its been through.
If the light is green while plugged in, it is not charging, no matter how long it's left there. It only charges while the light is amber/orange. How long has it been between charging before you got it? Have you tried plugging it in, and holding n+power to force it to completely shut down (sometimes it makes a difference, because it tries to boot with little power, and hangs in limbo). Also, if ithas an SD card in it, try taking it out. If it's an older card, and worn out, it can cause that same issue for you. I've tested that with a bad card in a NEW Nook HD+ and managed to make it act like it was broken until the card was removed, then all was fine with it. It's too soon to tell if the battery is completely gone, but I doubt the screen is the issue.
ieatabiscuit said:
If the light is green while plugged in, it is not charging, no matter how long it's left there. It only charges while the light is amber/orange. How long has it been between charging before you got it? Have you tried plugging it in, and holding n+power to force it to completely shut down (sometimes it makes a difference, because it tries to boot with little power, and hangs in limbo). Also, if ithas an SD card in it, try taking it out. If it's an older card, and worn out, it can cause that same issue for you. I've tested that with a bad card in a NEW Nook HD+ and managed to make it act like it was broken until the card was removed, then all was fine with it. It's too soon to tell if the battery is completely gone, but I doubt the screen is the issue.
Click to expand...
Click to collapse
I amended my post, but will repeat here:
I thought this was my sisters Nook, but after asking her if she had ever opened it up she informed me oh, its her friends and hoped I could fix it.
It may have been opened, I have no idea what its been through.
As for an sdcard, no none in it when I got it from her. The screen never even lights up so if the screen is dead, I don't know if it's on in anyway.
I have plugged it in, (light is green) and pressed power+n, when I do the green light goes black and never comes back on. Should I just leave it for a day and see if it charges in the least despite the lights being black?
I have the exact same problem, with *my* sister's Nook HD+.
After a lot of research and playing around, and even getting a new battery and installing it, it still stays green and never boots.
The reason I understand is that the bootloader (x-loader) has got corrupted. If Barnes and Noble could release their tool used for flashing the bootloader, the device would be up again. Plenty other vendors like Samsung, LG etc. have such custom utilities for their own devices. However, BN haven't released theirs.
The 2-nd stage bootloader needs to get downloaded into the device. Only then any other recovery image can be installed.
Just for their unwillingness to release the flashing tool, devices are getting destroyed.
Annoyingly I seem to have forgotten to charge my Nook HD+ and the batter has drained, and now shows no signs of wanting to charge and reboot. The led stay on Green and no amount of pressing the power button shows signs of life. Guess off to shop at weekend for new tablet...

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