[Q] Connection to PC Problems/Retrieving Deleted Files - One (M7) Q&A, Help & Troubleshooting

First of all, my HTC One is not rooted. My PC has Windows 7 Home Premium Service Pack 1 64-bit.
Here is how my problem started (the phone not being seen problem may have existed prior to this). I connected my phone to my computer (a sound played during connection). Autostart opened Windows Explorer showing the phone storage. I double clicked to find the folder where my videos were. I right clicked the video I wanted to transfer to my PC, chose 'cut', right clicked the desktop and chose 'paste'. The video disappeared from the folder on the phone, but was not on the desktop. I refreshed the desktop, but the file still did not appear.
I restarted both the PC and the phone. Tried reconnecting and started getting notifications in the taskbar 'installing drivers', as if the phone's driver's had been uninstalled. The driver installation failed. I tried a Windows update and found updates available, but the installation failed (code 800F020B). I ran System File Checker and repeated the above, but the update failed. Strangely though, if I opened Explorer, the phone showed up (however on some occasions it didn't).
I therefore installed 'Undelete 360'. Tried to access the phone to retrieve files, but the program couldn't see the phone (even though I could access files via explorer). I thought it may be the software, so I tried 'Remo Recover', but the same happened again.
I have also tried uninstalling drivers (unknown device in Device Manager) and restarting, but to no avail.
I have the latest version of HTC Sync Manager installed, but this program seems to be of no use.
The phone is in USB debugging mode and when attached to the PC is showing 'MTP Enabled' (I can't find anyway to change this). Android version 4.3. The only other noticeable problem on the phone is that HTC Sync, which was supposed to be in sync with Gmail, is hsowing 'Sync Off' and I can't switch it back on.
I would appreciate any assistance in resolving this. My objective is to retrieve the video files I tried to 'cut' and 'paste'.

You probably can't get the file back, sorry. The device connects with MTP which does not support the required low-level operations. I highly doubt an app from the Play store would work, but its your best bet.
In future you'd be better off copying and then deleting.

BenPope said:
You probably can't get the file back, sorry. The device connects with MTP which does not support the required low-level operations. I highly doubt an app from the Play store would work, but its your best bet.
In future you'd be better off copying and then deleting.
Click to expand...
Click to collapse
Thanks for your reply Ben. That's bad news.
So the fact that it only connects with MTP means that the device may not be visible in certain circumstances and I'll have to live with that. This doesn't explain why from time to time when I connect the phone, my PC starts to install drivers and sometimes the instillation fails. There seems to be something else afoot.

Related

[SOLVED] USB Device Unknown

After racking my brain for a few days, a couple hours each day, I've fixed my issue with my device being unknown.
Let me start by saying I'm flash happy, and everyone that knows me personally, tells me to just quit jacking with my phone. NOT A CHANCE! I'm on my 3rd Cappy and shouldn't have ever exchange it again. I only had to in the beginning, because I was a newbie and had not know enough, but to get me in trouble.
I presume that this should work on all Windows OS's. I personally am running Vista Enterprise x86.
My symptoms:
Plug in phone to the usb and it there was about a 15% chance off being able to mount to usb, and Windows recognizing as a mass storage device. I tried un-installing drivers and re-installing and it would work some of the time, until the point came when parts of the driver install would fail. Then to the point when it was just completely unrecognizable. I thought I had it fixed because it seemed intermittent. In the middle of flashing to stock, something interrupted communication between the pc and my phone. Restarted the phone and attempted the flash again. Got a little farther and froze again. I had to use another pc that I had never connected my phone to before and I was able to use my jig to trigger download mode, because no buttons combinations would allow it into download mode.
This got me thinking that it was specific to my pc and not my cable or my phone.
My resolution:
I went straight to the registry and went to find. I deleted every entry that came up for "i897" and "i9000" excluding what was listed in the system volume information, as I didn't have permissions to remove any keys. I didn't keep count, but I probably deleted 300-400 registry keys that pointed to my phone. It seems as if with each developers rom that I had flashed, there was an entry for a different device. Don't quote me on that, because it is just my personal consensus. I also un-installed the samsung drivers, the unknown device driver, kies software, and anything associated with samsung. I noticed that next to all of the i9000 instances, the hex key for me started with 1000ee. So I also searched for the first part of that key trying to ensure that all instances of the device. Lastly, I deleted the samsung folder from program files.
I installed the samsung drivers package commonly listed in all of the other threads for x86 operating systems. I plugged in my phone and watched as each and every driver installed successfully. Keep in mind different drivers are installed depending on if you have usb debugging on/off, and the options for if the preferences on you phone are set to media, storage, or kies. I have multiple usb ports, however testing has shown me that, for me and my setup, I can plug into the port that I used when installing the drivers the final time, I am able to connect consistently. Earlier today, I tried to plug into a different usb port and it was an unknown device. I am led to believe, this is because I didn't un-install the unknown device on this particular port.
If you intend to work in the registry, please remember to always back it up first. You can always restore.
Hopefully my findings can help you as they did me. Happy flashing and I would like to thank the community for the dedication to assisting each other and the developers, for making flashing, better than crack cocaine. Flashing rom's doesn't make you twitch near as much as a crackhead.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Has anyone had any luck with this?
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

[Q] Force Closes When hooking up to pc

It just started when I was trying to transfer files from my phone to win7.
It does it every time too:
When I connect the phone and the 'USB connection' window pops up, only 2 programs force close, Lookout and Folder Organizer. They do not force close if I connect using PC Mode, Windows Media Sync, or Charge Only. Just with USB Mass Storage, and it is consistent and always only those 2 programs. I took about 5 screenshots of logs while it was happening that I put in a zip if anyone can understand them. I am amazed how much log material there is even for one minute of time...
I am rooted, Eclipse 3. and those 2 programs have been installed for a few days with connections to the pc going without FC's.
Thank you
richsapf said:
It just started when I was trying to transfer files from my phone to win7.
It does it every time too:
When I connect the phone and the 'USB connection' window pops up, only 2 programs force close, Lookout and Folder Organizer. They do not force close if I connect using PC Mode, Windows Media Sync, or Charge Only. Just with USB Mass Storage, and it is consistent and always only those 2 programs. I took about 5 screenshots of logs while it was happening that I put in a zip if anyone can understand them. I am amazed how much log material there is even for one minute of time...
I am rooted, Eclipse 3. and those 2 programs have been installed for a few days with connections to the pc going without FC's.
Thank you
Click to expand...
Click to collapse
It's because the apps are running from the scars and when you mount it with windows your phone can't see it anymore
Hi Willis...thank u so much... did you know that from experience or did the logs indicate that?.. I could have sworn those were installed on main phone...odd.. because I have had both those programs for years each time I flash a rom.... I will move them...why didn't all the other apps on the sdcard fc? Just curious. So what lines in the log would indicate a fc. I briefly scanned them but could not fully understand them.
Rich
richsapf said:
Hi Willis...thank u so much... did you know that from experience or did the logs indicate that?.. I could have sworn those were installed on main phone...odd.. because I have had both those programs for years each time I flash a rom.... I will move them...why didn't all the other apps on the sdcard fc? Just curious. So what lines in the log would indicate a fc. I briefly scanned them but could not fully understand them.
Rich
Click to expand...
Click to collapse
just from experience/problem solving/troubleshooting as well the fact that you mention everything works fine until you mount your sdcard as a mass storage device. Your logs indicated "unknown resources" when launching an app although I do some some dalvik permission errors after that which seems a little off but the resources are unknown/not found because they are removed from your phone when the card is mounted in the computer instead of the phone

[Q] Help! Hard reset done and gallery hasn't restored.

So after encountering the annoying 505 error I did a full back up via the Backup app as sync manager on the laptop wasn't playing ball.
Did the hard factory reset and then restored from the back up file I had made 10 minutes beforehand.
Most things have restored but I went to check a picture and ALL GONE!
Things like whatsapp messages and contacts didn't restore either.
What can do to recover the lost images?
and typically none of it worked to solve the 505 error.
I know this isn't the usual standard of question on this forum but is anyone able to shed some light on my problem?
Does the HTC Backup program, back up images or is that an oversight on my part?
ok so it seems that i'm an idiot and htc doesn't back up images on an htc account back up.
I'm now trying to run my phone through recovery software (MagicCute Recovery) but the program won't recognize the phone, I guess because it's not a mass storage device and connects via MTP?
I read a guild to turn on developer mode and then turn on USB debugging but that hasn't made any difference.
If there a way to plug my phone in and the computer to recognize it as a mass storage device?
Paul_TDi said:
ok so it seems that i'm an idiot and htc doesn't back up images on an htc account back up.
I'm now trying to run my phone through recovery software (MagicCute Recovery) but the program won't recognize the phone, I guess because it's not a mass storage device and connects via MTP?
I read a guild to turn on developer mode and then turn on USB debugging but that hasn't made any difference.
If there a way to plug my phone in and the computer to recognize it as a mass storage device?
Click to expand...
Click to collapse
check google playstore for undelete software, plenty on there, be careful about how much you install or uninstall.
Dont know if your aware of this, but nothing is ever really deleted, its flagged as safe to be overwritten and hidden from the user, too much installing or un-installing apps will overwite the flagged images.
Paul_TDi said:
ok so it seems that i'm an idiot and htc doesn't back up images on an htc account back up.
I'm now trying to run my phone through recovery software (MagicCute Recovery) but the program won't recognize the phone, I guess because it's not a mass storage device and connects via MTP?
I read a guild to turn on developer mode and then turn on USB debugging but that hasn't made any difference.
If there a way to plug my phone in and the computer to recognize it as a mass storage device?
Click to expand...
Click to collapse
I am sure that when connected to a Linux machine it shows as an external drive...not sure if that helps at all ?
If what i suggest is true then you can run Linux within windows from a USB drive,but clearly your recovery software has to be a linux compatible version.
Just a suggestion rather than fact!
Seanie280672 said:
check google playstore for undelete software, plenty on there, be careful about how much you install or uninstall.
Dont know if your aware of this, but nothing is ever really deleted, its flagged as safe to be overwritten and hidden from the user, too much installing or un-installing apps will overwite the flagged images.
Click to expand...
Click to collapse
Currently browsing play store now, is there any you can recommend?
I wasn't fully aware of how it works but I knew I could recovery most with some nifty software. MagicCute has worked wonders in the past for me.
At least all my music is stored in music play store.
I found a PC based program to scan the phone but the phone requires to me rooted for that, although that was my main reason for joining this forum to root I'm a little apprehensive to do anything like that until I have saved my pics!
Cheers.
Paul_TDi said:
Currently browsing play store now, is there any you can recommend?
I wasn't fully aware of how it works but I knew I could recovery most with some nifty software. MagicCute has worked wonders in the past for me.
At least all my music is stored in music play store.
I found a PC based program to scan the phone but the phone requires to me rooted for that, although that was my main reason for joining this forum to root I'm a little apprehensive to do anything like that until I have saved my pics!
Cheers.
Click to expand...
Click to collapse
Someone else said they had great luck with DiskDigger Pro
Good luck!
Sorry sheppster, completely missed your reply somehow yesterday. Thanks for the suggestion.
Thanks clsa I'll give that a go once rooted.
I'm currently reading, reading watching and rewatching content on the rooting process. Very confusing for a complete and utter noob. A lot of content is spoken as if I have a clue, haha.
But I'm now registered on HTC DEV, all videos and content say to select all other supported devices due to the HTC One not being listed, but it is. I'm guessing HTC Dev has been updated since the guides were posted. Shall I click HTC One or still use other devices?
I installed Android Studio and also JDK which it asked for, but when continuing to install Android Studio I got the following message...
Is this detrimental to the use of the program or can I just continue?
Sorry this thread is going to turn into more of a rooting Q&A.
I now have sync manager working correctly and have made a back up on my laptop which I'm happier with than having something floating about in my HTC Account. So I think I'll go ahead and try unlocking my bootloader.
Well I have unlooked the bootloader now. Successfully? Not sure!
After confirming to unlock it then restarted and kept going round in circles, it's now saying "Android is upgrading" running through 253 apps. Nothing like the XDA video where it just restarts as a fresh phone.
I used the HTC One instructions from the drop down menu in the end.
Fingers crossed at the end of that it's working and I can continue to root.
Well considering I have an early start I've stayed up far too long messing around.
BUT! My phone is now rooted, I did attempt putting a venom rom on but it didn't install properly although I seem to have a large ammount of it's features here and there like being able to boot directly to bootloader or recovery from the power button.
But any way the lapcop software I had appeared to be useless, it found 603 images from various emails and programs files none on my actual pictures. I'm not running disk digger which again has found background images but still 85% left to scan.
I'm not holding out too much hope now as there's been a few files added and deleted to root and also reset again to root.
I'll update tomorrow how it went.
I didn't realise how cheap Disk Digger Pro was, so bought and ran that last night. I think it found touch under 4000 images but again mostly PNG program images.
It did manager to find 41 useful images though. It seemed to mainly pick up pictures which I had recently used on facebook, so annoyingly mainly recoverable images through facebook.
It picked up a lot of signatures from various emails and made a lot of duplicates. Not a bad effort for under 2 quid though.

File transfer does not work (keeps falling back to "USB for charging" always)

File transfer does not work (keeps falling back to "USB for charging" always)
Hi,
as the title suggests for a very long time (>1 month) my file transfer does not work.
The only way I can transfer files from PC to the phone is reboot into recovery (TWRP) and there it works normally, but it's a pain in the a...rm.
I've also tried different ROMs with the same effect, although I remember it did work very briefly for one boot cycle before I finished setting everything up and now it doesn't work again.
My suspicion is that some hidden setting that I'm not aware of is in conflict with the file transfer feature. Or maybe Xiaomi doesn't like it when you deny Mi Cloud permissions etc. and that's the way they get back at you, IDK!
Nobody else experiences this? Cause I didn't find too many complaints about this in the forum.
Happy new year and a very good and successful start into 2020, everyone.
If you not sure what cause the problem, just switch to another rom or do a hard reset.
Sent from my MI 9 using Tapatalk
anthropaki said:
Hi,
as the title suggests for a very long time (>1 month) my file transfer does not work.
The only way I can transfer files from PC to the phone is reboot into recovery (TWRP) and there it works normally, but it's a pain in the a...rm.
I've also tried different ROMs with the same effect, although I remember it did work very briefly for one boot cycle before I finished setting everything up and now it doesn't work again.
My suspicion is that some hidden setting that I'm not aware of is in conflict with the file transfer feature. Or maybe Xiaomi doesn't like it when you deny Mi Cloud permissions etc. and that's the way they get back at you, IDK!
Nobody else experiences this? Cause I didn't find too many complaints about this in the forum.
Happy new year and a very good and successful start into 2020, everyone.
Click to expand...
Click to collapse
First, do you have the correct drivers installed on your PC to identify your device?
Second, you can always turn on USB Debugging and see if that allows you to use FTP.
Third, if you have turned on USB Debugging, you can use adb push.
If I wanted to transfer Roblox to my phone, I would do this
adb push C:\Users\SenseiCheekClapper\Downloads\Roblox.apk /sdcard
To make it a hell of a lot easier, just type adb push, drag the file into the terminal and it will autofill the file location, and then type /sdcard.
Sent from my MI 9 using Tapatalk
When I have had this problem it has always turned out to be the USB-cable that was the culprit. This phone is very picky when it comes to cable, both for file transfer and Android Auto, at least for me! The original cable doesn't always work all the time for me, but a good quality cable of another brand always works for me.

Saving SMS/contacts from long-dead phone.

Hi,
So i found Sony Ericsson Arc (LT15a) running ice cream sandwich 4.0.4. Which surprisingly still worked.
Poking around i see i had deleted most of the apps, but the app i had used to save my texts was gone. It took a while, but it eventually connected to my local wifi. This is where the problems started
First, it doesn't recognise my google password for that account. actually, it's more complicated than that, it recognised it once and sent a text to my current phone asking if that was me, once i confirmed it. It asked me to log in again and ever since says my password is wrong. So i can't sync nor download anything through the play store or my account
I dug around online and found a syncing program that would install via the USB cable. unfortunately, it seems like the program was bigger than the 60mb i had free. so i have a half-downloaded program that i can't find and delete. i've cleared many caches via the apps menu, but phone storage seems to be almost full despite the fact i've deleted the majority of apps i downloaded.
I then tried the Xperia companion, hoping for something. i tried a software repair which again, only made things worse. i now randomly experience "android is updating" but it doesn't seem to change anything.
The one that really stumps me is i can't view the file directory through my pc. This makes me wonder if the apk it tried to install never worked anyway and that the phone has been trying to download something once it connected to my wifi. The light plugged in is orange, meaning it's only charging. At one point the phone was recognised by the computer but putzing around seems to have screwed that.
i'm literally only trying to pull the text messages off this thing. i can't believe i've tried to jump through so many hoops. Many links i found were dead and I'm kind of stuck Any help would be greatly appreciated. In the meantime I'm trying to find an older laptop I had that may still have the old companion software installed
Try this:
MyPhoneExplorer Client - Apps on Google Play
Efficient management-software to brows and backup your phone throught PC
play.google.com
ze7zez said:
Try this:
MyPhoneExplorer Client - Apps on Google Play
Efficient management-software to brows and backup your phone throught PC
play.google.com
Click to expand...
Click to collapse
I'm unable to download, since it's not recognising my google login and so i can't access the google play store.
And i only have 4.3 mb free until i get rid of the half-installed/downloaded items
Sorry, i realised that's also a desktop app. But i still have the same problem. connecting via bluetooth or wifi requires you to have the app on your phone, which i can't do
And the computers i have access to aren't detecting it. it could be a driver issue, but i don't know where to find a safe driver that old
Xperiadisaster said:
Sorry, i realised that's also a desktop app. But i still have the same problem. connecting via bluetooth or wifi requires you to have the app on your phone, which i can't do
And the computers i have access to aren't detecting it. it could be a driver issue, but i don't know where to find a safe driver that old
Click to expand...
Click to collapse
You can download apk files from mirrors to the reader with microSDHC and install from the microSDHC placed in the phone.
You searched for myphoneexplorer - APKMirror
You searched for myphoneexplorer - APKMirror Free and safe Android APK downloads
www.apkmirror.com

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