Database Develop

Weak lte signal

Does anyone else notice a weak lte antenna? Been stuck on 3G where I had full 4G with the EVO LTE. Otherwise I love this phone. I can just stare at the screen, it's a thing of beauty.
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I've actually noticed this as well. Do u use a case? I'm wondering if it maybe has something to do with that. Gonna test when I get home from work.

aaron130 said:
I've actually noticed this as well. Do u use a case? I'm wondering if it maybe has something to do with that. Gonna test when I get home from work.
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No case at all.
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tootseroel said:
No case at all.
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I dont know if it has anything to do with it but i shut off The Sleep Mode in settings/power and it seems like my 4G is alot better. It could be my imagination but it sure as hell seems better! Lol

I'll give it a try
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Found what I believe is a solution. When I changed my network mode from cdma/lte to automatic, my signal changed from 1x to 4g. Strange but true, makes a huge difference
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Didn't work. My phone roams more than ever
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Im really starting to notice as i drive all over Florida(im a driver) that it its not holding 4G as well as my Note II...In sensorly it gives you a good idea where LTE is available,hell i logged a bunch of what is seen in Florida and im noticing in light purple areas where I had 4G before i have to now be pretty stationary for the One to lock in to 4G..But the real kick in the sack that has been driving me crazy these passed 2 days is seeing 4G on the phone and start doing something which transmits data it drops 4G and goes back to 3G..Happened at least 7 times today

Quite honestly, I had this issue pretty much with all my Sprint LTE phones, and I had pretty much all of them. Of course some held LTE more than others, but I was still getting frequent drops. Until Sprint moves into the 800 frequency, Holding LTE is going to be a consistent problem.
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BrianBaker said:
Im really starting to notice as i drive all over Florida(im a driver) that it its not holding 4G as well as my Note II...In sensorly it gives you a good idea where LTE is available,hell i logged a bunch of what is seen in Florida and im noticing in light purple areas where I had 4G before i have to now be pretty stationary for the One to lock in to 4G..But the real kick in the sack that has been driving me crazy these passed 2 days is seeing 4G on the phone and start doing something which transmits data it drops 4G and goes back to 3G..Happened at least 7 times today
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Same here in Texas I drive also and have been testing the usual spots.
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Ryno_666 said:
Same here in Texas I drive also and have been testing the usual spots.
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At 1st I was ready to return the phone because of it but decided it's really not worth it..Central Florida is only at 28% so things should improve once LTE is a little more dense and not so much distance between each tower that has been upgraded..And if i get my panties in a twist I can always go back to the Note II untill more towers are lit up.
Sprint LTE is the Swiss Cheese of 4G...

Yea same here my signal doesn't stay connected switches frequently as compared to my S3 which held 4g constantly Im in Lawrence KS we got good lte signal here
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Same here in Charlotte, NC.. Only complaint I have..
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Continued phone issues

How many times can one return a phone for replacement for the same issue? At some point can I request a different device? I'm on my second "one" and it has the same connectivity issues my first one had. Can I at some point ask for a different phone.
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You sure its the phone and not issues with the network ? Where I work, we only allow a total of 3 (original, swap, and another swap)
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It's already been replaced once. Where I live I have pretty good service, but there are times when I drop my connection while I have a good connection. What happens after the third replacement?
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tommason1968 said:
How many times can one return a phone for replacement for the same issue? At some point can I request a different device? I'm on my second "one" and it has the same connectivity issues my first one had. Can I at some point ask for a different phone.
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You haven't described the type of issue that you're having. Remember, the bars only indicate voice signal strength.
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3 swaps within 1 year. This would be through Asurion. At the Sprint store they will swap it 3 times before offering you a comparable model. If you want to keep the same phone then they can swap it as many times, in store, as you would like.
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sauprankul said:
You haven't described the type of issue that you're having. Remember, the bars only indicate voice signal strength.
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I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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tommason1968 said:
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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I get that a lot on my Note 2. Usually its the phone switching back and forth from ehrpd to 1xrtt. Either your towers are being worked on or are over capacity like mine.. Worst data experience ever. After 10yrs I might bite the bullet and switch carriers, can't take it any longer..
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Until your area is complete or a Radio update is released your phone will continue to act like this..Only way I could make mine stable was to run it in CDMA mode only and completely ignore 4G until more towers fill the gaps.

tommason1968 said:
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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I get the same issue and have come to find a workaround that fixes it. This only works for 3G, but if you switch your network settings from LTE/CDMA to CDMA only you won't have any issues. I never get the issues that you explain while on 4G, but I constantly get them on 3G. Get that fix a try and let me know if it works :good:

Go into settings them power and turn off data sleep.
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Call sprint. Have them verify your SIM ID and UICC ID under settings/about/Phone Identity. Make sure they have the same number on your account as the phone. They may argue with you that the number doesn't matter accept for International but make them check anyways. If you have 4G in your area it will matter.....or even if its just Network Vision. Just keep pressing them to verify. If they are different have them connect you to activation's and have them fix it.

Radio not as stable on 1.31 update...

I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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gk1984 said:
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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mine is not doing that at all but i installed a new rom with the new base formware, there is a different kernel in it, i also did a profile update and it mever drops wifi and 4g used to drop to 3g now it stays on 4g until i drive out of the area

Alright, I'll see if I can troubleshoot this some...
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gk1984 said:
Alright, I'll see if I can troubleshoot this some...
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Sprint is doing Network Vision.
In your house...

Aldo101t said:
mine is not doing that at all but i installed a new rom with the new base formware, there is a different kernel in it, i also did a profile update and it mever drops wifi and 4g used to drop to 3g now it stays on 4g until i drive out of the area
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Haha he said mever
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tsdeaton said:
Haha he said mever
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Oops
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gk1984 said:
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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I've noticed that my phone is holding onto lte better inside today since the update. It was usually dropping to 3g once I started doing anything.
but it's ok to eat fish cause they don't have feelings.....

I'm dropping calls like crazy lately, but it really started before the update, so I can't say it's because of that.... Sprint really sucks lately, dropping calls left and right, signal dropping out all the time, and slower than slow 3g

53fireman said:
I'm dropping calls like crazy lately, but it really started before the update, so I can't say it's because of that.... Sprint really sucks lately, dropping calls left and right, signal dropping out all the time, and slower than slow 3g
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Probably Network Vision upgrades.
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Mine got better with the update. I can hold a call for over an hour in my house with 1 bar just like my old phone. before the update it would drop after 5-15 min. Also I am running into far less places where I simply can't use data despite having signal. I think there is still room for improvement.

When I first flashed the update everything seemed to working smoother and seemed to hold a better 4G signal. By the second day my WiFi would drop in and out, my 4G won't hold when I know have full 4G coverage. Sometimes I don't have a signal at all. Like that is my only pet peeve about this phone. What's the use of having the best phone if one of its primary functions doesn't work properly? I'm definitely looking to get something new at this point.

Where can I find the radios/firmware update? I've looked through all the threads and they are no where
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teamrealtree said:
Where can I find the radios/firmware update? I've looked through all the threads and they are no where
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Here you go.
http://forum.xda-developers.com/showthread.php?t=2368907
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I'm having the same issues, and I'm pretty done with it. Ordered a GSM One from Google Play and am on my way to TMobile. After 14 years I can't take the whole "unlimited data 1 bit at a time" anymore.
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bpschoon said:
I'm having the same issues, and I'm pretty done with it. Ordered a GSM One from Google Play and am on my way to TMobile. After 14 years I can't take the whole "unlimited data 1 bit at a time" anymore.
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right behind you.....next year

I was having similar issues, I think it had to do with the fact that it was an in-place upgrade. I did a factory wipe, and the One is behaving much better.

Jahspree said:
When I first flashed the update everything seemed to working smoother and seemed to hold a better 4G signal. By the second day my WiFi would drop in and out, my 4G won't hold when I know have full 4G coverage. Sometimes I don't have a signal at all. Like that is my only pet peeve about this phone. What's the use of having the best phone if one of its primary functions doesn't work properly? I'm definitely looking to get something new at this point.
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I'm with you. Such a brilliant device aside from this issue. My question is can this be labeled as a defective device because one of its main functions doesn't work properly
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Hello numerous times

Howdy
When I answer my ONE, I gotta say hello at least twice, sometimes three times before the caller can hear me.
Anyone have any thoughts about this. I am running D3RP 1.ROM

After reading this I realized it happens to me too. Running stock rooted.
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I get the same thing
Sent from the only '' ONE ''

musicman625 said:
Howdy
When I answer my ONE, I gotta say hello at least twice, sometimes three times before the caller can hear me.
Anyone have any thoughts about this. I am running D3RP 1.ROM
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bleichtman said:
After reading this I realized it happens to me too. Running stock rooted.
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budeone said:
I get the same thing
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I am willing to bet you are all using google voice. This is a typical symptom of google voice users. From my experience it has to do with voice settings, but it might not be the case. It depends on a combination of things.

Seems as though it is probably happening to all of us on 1.31 being the first update that has HD Voice which, I am guessing, is why we have that issue... Just have to get it working flawlessly now type thing since it is finally here
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A lot of evo lte users had the same issue. It seems to be a semicommon HTC issues. Most likely due to HD voice and/or two mics. Something isn't kicking in properly. We've been able to fix the issue with a reset. But there have been rare cases that didn't solve the issue so had the phone replaced. But a reset usually fixed the issue. Also having lte on caused it for some. Switching it to just cdma fixed it for some. Luckily we aren't having data issues. A lot if evo lte owners can't even use the data and has serious call issues when lte/cdma is turned on. Hope this helps
Edit: I should add that you should try turning lte off first before attempting anything else lol. That is a more widespread issue right now
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mine does this also, I always get the response after second hello. I have gotten so used to it now I don't even notice it. never even thought about it as a technical issue. http://forum.xda-developers.com/images/smilies/eek.gif

Poor signal reception on AT&T with AT&T Note 3

Switched to Note 3 from Lumia 920 (phone upgrade, had my SIM replaced as well). Now on all places where I previously had stable LTE signal my Note has couple bars of HSPA or from time to time HSPA+. I still can catch LTE signal from time to time but not in the area I live (and had stable LTE for a year on Lumia).
What may be the reason? Is it a phone problem or just Nokia modem has better sensitivity?
Don't want to initiate replacement procedure, the phone seems perfect in all other aspects...

I've also been disappointed with the reception vs the S4. I'm also having trouble installing apps from the play store >.< even on wifi.

I have bad reception also
I am thinking of returning, I have had to switch to airplane mode twice in the past hour to get it to reconnect to LTE. It sometimes drops out all together when accessing the play store. I am in Baton Rouge, and didn't have any issues on my iphone 5.

Dankchild said:
I've also been disappointed with the reception vs the S4. I'm also having trouble installing apps from the play store >.< even on wifi.
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Is it telling you its encountered an unexpected error? Ive had that on several devices today. I wonder if the play store isnt futzed up
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Bladerunner1825us said:
Is it telling you its encountered an unexpected error? Ive had that on several devices today. I wonder if the play store isnt futzed up
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Yep, have had issues with downloads from the playstore here, on wifi.

saints72 said:
I am thinking of returning, I have had to switch to airplane mode twice in the past hour to get it to reconnect to LTE. It sometimes drops out all together when accessing the play store. I am in Baton Rouge, and didn't have any issues on my iphone 5.
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That's crazy, I'm in Baton Rouge too.Just got my Note 3 from the Best Buy Mobile on Bluebonnet. Maybe its borked because of the impending hurricane doom.

Yes, switching airplane mode on and off helps to establish LTE link everywhere... But it switches back to HSPA in 20-30 min and never return back by itself. Definitely software bug

I'm getting much better signal than I ever got with my 920 or S3. I'm in Houston FWIW.
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I'm from just south of Baton Rouge, reception has either been great or next to none for me. I can manually put the note 3 on lte but the speed at that point is slower than the 4g. Sadly my s4 active was nearly the same way...
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Yeah, maybe the storm is causing issues ,I'm going to give it a few days.
In the same room, my wife's iphone has 4 bars and this one has 2
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I'm east of Baton Rouge, in Hammond, and I've seen the same thing! lose LTE and sticks to HSPDA! Airplane mod does fix it as well. I hope it's the storm, but I don't thinks so!

For you guys with a Google play issue...
If you connect to a VPN like privateinternetaccess.com (also avaliable on the play store) and select a country other than the US it will more than likely work.
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Zach Alt said:
I'm getting much better signal than I ever got with my 920 or S3. I'm in Houston FWIW.
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I'm in Southeast Houston and not having the same luck as you .Been 1 or 2 bars all day .
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I'm in the Sugar Land/Missouri City area. That's strange because my house is a dead zone. I'd get 1 bar on my S3 and 920. I get 2-3 with my Note.
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I live in SF Bay area and this definitely not storm, it's some software/modem firmware fault. It seems not trying to switch to LTE once kicked to HSPA. If I do airplane mode switch on a place I have good LTE signal it would jump to LTE and keep connected for a long time until I move and it loses it. After that it jumps down to HSPA and not trying to return back on LTE even if I go back to same place where it had full bars of LTE before

Well good to know it isn't just Southeast Louisiana. Also, just plain nuts to me that we're all posting in the same thread miles apart, go figure.
I haven't had time to switch my Sim back to my S4 to do some testing. But I feel like my speeds are definitely suffering.
Post your speed tests for comparison. BTW one of my favorite features about the s pen are the easy screen captures and edits.
Maybe it's just an APN issue? Has anyone tried playing with that? I tried a few from rootzwiki but don't really know what I'm doing in the APN neighborhood.
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delete

For what it's worth, FL is having issues as well. Play store has been wonky and the reception has been less than stellar. With all these reports I'm willing to bet it's something on their end.

I am going to try and swap it out at the local store tomorrow even though I ordered it online. I should be able to according to the terms. I am willing to give it another shot, although at work today I had absolutely zero signal just a circle with a line through it. I normally get at least phone and text functionality at work.

All your phones are perfectly fine - they just need a firmware update or two.
I've seen mine even drop off to edge just sitting here at my desk.