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I have been using the 8925 for about 3 weeks now. On occasion, my phone will act as if I have a weak signal. Choppy voice etc., on both ends even when connected to a landline. The signal strength will usually have at least 2bars, W/ 3G displayed. The phone will play audio & video W/ out chopping or skipping and this doesn’t always occur in the same area, so I'm unsure what would be causing this. Any comments or advice (pertaining to my issue ), would be greatly appreciated.
Tobe
what network are you on are u using a sim or a usim
how old is your sim
do you have a spare handset to try your sim in?
have u raised this with your carrier? any known site issues in your area
have you tried manually roaming to see if this fixes the problem?
yea mine is also kinda poor too.
i have a cingular 3g sim card, i can put it in my sda and get full bars, but with this i get 2 bars most of the time.
they say this happends when your phone is connected to 3g and phone at the sametime. try turning off the 3g and initiating a call again
Turn off 3G?
I appreciate the replies.
1. I am on the At&T network
2. Sim
3. No spare phones to sim swap
ChInEsE ChIcKeN said:
this happends when your phone is connected to 3g and phone at the sametime. try turning off the 3g and initiating a call again
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Since I am located in a major city, 3G is on all the time. Shouldn't the device automatically make voice a priority over data once a call is made or accepted W/ out the user having to shut it down? Let alone having to tell the person on the other end; "Let me call you back, I have to turn off the 3G so my calls won't sound like shizit."
Tobe
**Update**
At&T told me they performed an over the air sync to my device. So far, I have not sen any improvement. I've even tried to shutdown the data before talking on the phone. Now AT&T is telling me to return the phone, since I only purchased it on Nov. 14th and they now believe the device is faulty.
Tobe
Here we go again
This is my second 8925 now & still the same thing W/ chopped up conversations, even when I have full bars and am making calls to landlines.
I have tried to disable the 3G prior to calling etc. Also, this never seems happen in the same area, so I don't think it's a coverage issue.
Is anyone else having this problem on the at&t network?
Thanks,
Tobe
I was having alot of the same issue until I upgraded my tilt to xda live 1.2 is current version. The new radio in that rom made a big difference in my neighborhood.
xda live 1.2
sirooga said:
I was having alot of the same issue until I upgraded my tilt to xda live 1.2 is current version. The new radio in that rom made a big difference in my neighborhood.
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Umm ok, but did the xda live 1.2 rom improve the voice clarity as well?
hi i have a touch diamond orange variety and when i travel to scarborough uk i dont get calls and will just get a txt 2hrs late saying missed call and i cant send msgs out.
ive tried my htc tytn 2 and thats the same and i tried my bros omnia and thats the same.
i was wondering if anyone else had same problem either in scarborough or anywhere else on orange uk?
ive tried numerous different radios etc
thanks for any help
rich
I'm on Orange in the UK and swapped to 3G as soon as I did I couldn't make any calls, turned out all my Phone settings were changed. On the services tab check Call Barring, Call Forwarding etc. I've gone back to my old sim only because the receiption for 3G was rubbish in my area. Hope you have better luck. tallen3
What do Orange have to say about it?
They blamed the phone, I managed to change the settings myself, Orange were less than helpful but probably about average for a phone company.
I was asking the OP!
But yes, unless you can actually see the mast with your naked eye 3G reception is a known issue with the Diamond. I have set mine to GSM only.
allenf said:
But yes, unless you can actually see the mast with your naked eye 3G reception is a known issue with the Diamond. I have set mine to GSM only.
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Orange 3G works fine for me without seeing the mast - even indoors. But that can't be the problem because if 3G reception is to weak or not available then it should revert to GPRS or Edge automatically and will still allow calls.
To the OP - is it all of Scarborough or just particular parts? Does it happen anywhere else in the UK?
peterc10 said:
Orange 3G works fine for me without seeing the mast - even indoors. But that can't be the problem because if 3G reception is to weak or not available then it should revert to GPRS or Edge automatically and will still allow calls.
To the OP - is it all of Scarborough or just particular parts? Does it happen anywhere else in the UK?
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The problem I have with 3G on my Orange Diamond is that although the phone just clings onto 3G indoors (about 1 mile from the nearest 3G mast) it drops down onto GSM as soon as I make a call - with associated momentary call interference - and drains the battery a lot quicker on standby (I'm syncing with Exchange every 15 mins 07:00-17:15 Mon-Fri).
If I'm 50 yards away from the mast I get HSDPA, which is handy when I'm in my car queueing at the tip, not...
hi i finally had a call from orange they now say its scarborough that doesnt have enough 3g masts and they have planning permission in for some more.
its strange everywhere else is fine even when i have lower 3g signal than scarborough.
they recommend i leave my handset on auto which doesnt work so was told everytime i go to scarborough manually turn phone to 2g.
not a perfect soloution, and i wonder why scarborough is like that? ever since they activated the hsdpa.
thanks for all the comments and suggestions.
If your phone won't auto switch between the two then it is faulty and Orange should sort it out shouldn't they? Or is it not their phone?
peterc10 said:
If your phone won't auto switch between the two then it is faulty and Orange should sort it out shouldn't they? Or is it not their phone?
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well it does switch between but i have a two bar 3g signal and it doesnt work for calls as explained and therefore wont switch to 2g.
thanks for all your help btw its not just my fone its most win mobile fones that my family and friends have.
As far as making and receiving phone calls, do you use 3g? Any phone I've ever seen that uses 3g absolutely sucks. My dad's phone, my mom's phone, my girlfriend's phone, my phone. What happens is the call either doesn't go through. If you listen to the dial tone it has a small click right before each tone, if I hear that, it mean's the call isn't going through.
My mom and girlfriend have gone through replacements on their phone, but the 3g still sucks. I've even noticed they don't get that great of reception.
Even on my Tilt, if I switch to 3G i only have 2 bars and apparently people have complained of calling me but I never received the call. Now with Edge, I have full bars, and no one ever complains about the call not going through.
So what's your guy's take on 3g?
Similar to what you've experienced. I generally leave mine turned off the majority of the time, since I have the WiFi running when I'm at home anyway. I turn it on only when I need to browse the web or something when I'm out and about.
Not to mention the immense battery drain that 3G demands. My battery life is dramatically better on Edge as opposed to 3G.
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G), plus the Touch HD, Omnia and i780 can work perfectly with 3G on a proper network.
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I don't experience network issues as bad as the OP seems to have, but I've always had terrible battery life on my Tilt and my iPhone, my two most recent 3G devices. My 8525 was actually very good on the battery with 3G running all day long, never had a problem getting through the day.
Maybe the intermittent GPS usage on the latter two? I don't know.
Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
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I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
I woudln't mind using it for data but the fees here are prohibitive for private use. We use it on our work phones for data and it works well on Telstra.
mikeeey said:
I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
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They'll probably say it ain't so Thing is, when 3G first got rolled out here, we had much the same issues. The big providers here spent some $$$ to replace "faulty" hardware at the towers, and voila, the problem disappeared (2 years ago?). Seems many 3G networks around the world have similar issues to the ones you described in the opening post. I have a sneaking suspicion that one of the 3G cell-tower hardware manufacturers - probably the cheapest and hence most used - makes some really crappy equipment. I could almost imagine that manufacturer is Qualcomm
In all seriousness though, all I know for sure is we had these issues here too, and they fixed them by fixing the towers. (Though of course there is some difference between different devices and how well they do 3G)
From talking to some guys at work Telstra's 3G network has been pretty much flawless for them asides from cost issues associated with Telstra.
I live in indonesia and never have any problem with 3G,. , the only problem is, its expensive,. lol,.
I am in NZ
No problems with 3G whatsoever. Have Imate JasJar - loving every second of it.
New Jersey, USA
3G has always seem pretty good around here in New Jersey with AT&T, but I'm 25 minutes from New York, so imagine how many towers they have on the tri-state area (New York, New Jersey and Connecticut). Very rare to lose 3G reception (exept on the iPhone 3G that everybody complains about losing it often). But important to mention also is that Kearny, town where my sister lives, I lose reception a 100%, my phone's reception just dies, and when I switch it to GSM instead of 3G...voila. Full signal strenght.
wow.. the results turned out quite different than I imagined.
Obviously it's just in my area that 3G sucks. I really wish they would fix this, considering that every phone released now is 3G...and you think someone would notice... well, I'm sure if I wait long enough people will start to notice, but who knows,
I can't remember the last time I had problems with 3G. though I remember before Cingular got bought by AT&T and they were just rolling out there 3G, I used to have problems then, I guess it was due to them configuring/re-configuring the towers. I think the engineers were just going by what the manual said, which weren't the best settings for each area.
I'm on 3G all day everyday on the hour and it's good. even when I'm in the basement and have 1 bar I still receive all my calls and I can make calls. though on this 1 bar I sometimes have to repeat myself every 1.5 minute, but I don't complain about that because it's 1 bar and I'm in the basement. at my friend's apartment I'm the only one that get signal, nothing else work there, not T-Mobile, not sprint, not verizon, not alltel, not vergin nothing else only AT&T works and I get 3 bars of 3G there. I always laugh because he has to leave his phone by the window and use his blue tooth.
I honestly don't think you're by a 3G tower because you should be getting way more than 3 bars. also ask them about the issue you're having AT&T is a good company they will listen to you. call them and open a ticket (before this they will have you go through the basic steps, restarting by removing the battery, etc) tell them you've done that multiple times and yet you have the same issue so it must be a network issue. have them escalate the ticket (they will send an engineer out and he/she will call you, they will work on the towers around your area). don't forget to be polite, no one likes a hot head.
in roughly mid year last year I was only getting edge at my job even though it is a 3G area. at home inside my house had full bars, so I called them up and they worked with me. the engineer stayed in my area roughly 2 weeks to deal with the issue. after that I've had 2 bars of 3G in doors at my job.
I use my nexus one on ATT - in my area, there are two antennas.. ATT's "preferred" antenna which barely gets any signal at all (resulting in dropped calls every couple of minutes), and there's a "roaming" antenna which gives me full signal and works great. The problem is that when I'm on the roaming (good) antenna, the phone gets a tiny bit of signal from the "preferred" (bad) antenna, switches me over then my calls drop.
I had a Palm Treo which had a hack to manually select the antenna I wanted to use, which worked GREAT. Does a similar hack exist for the nexus one/android?
interesting.... didn't know we can select antennas
there should be a way to hack radio module to allow cell tower override, i have exactly same problem. there are three cells around my house, one nearby and two far away. for some stupid reason phone switches to different cell tower and i lose my network.
in battery use, i have cell standby as my biggest battery hog. cell standby over 25%
I'd be willing to pay for this hack.
has anybody ever found a way to do this?? I just moved further out into the country to get away from the city, and i am one tower too far away to be in the local calling area to all my contacts. lol and i know I'm BARELY into the other towers coverage area. So, if i could tell my phone to stay locked on to a particular tower, and actually get a signal (It switches towers when i still have 3 bars of signal, and I live about a mile further down the street from where it switches) I can avoid long distance charges. I haven't been able to find anything anywhere to be able to do it, but I may be using the wrong search terms. I'm not completely up to snuff on most technical terms. Thanks in advance.
I think cell tower hand offs are handled by the networks, not the phone
can anybody confirm this? what antenna on N1???
mrbkkt1 said:
I think cell tower hand offs are handled by the networks, not the phone
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U could very well be correct! Sounds logical. I've been exploring a handful of VoIP options that ya can use from your Android/WM device using your Data connection/WiFi.
I spent a bunch of time reading and researching, and just installed one called Nettalk. No local phone number for incoming calls, but the app is free, and u can make calls to anywhere to/from any Canadian area. The app looks just like the regular dialer, and works pretty decent. So, when somebody calls, I'll just select 'reject call with message' (if calling from a cell) and say I'll call rite back, or if calling from a land line, I'll just send it to voicemail and call back and presto... problem solved. There are a few other options available, where u pay anywhere from $5 a month, to $30 a month and you still using your Data/WiFi connection, but u get a local calling number for contacts to call, and doesn't matter where your phone is, it will receive the call free of long distance charges. Problem is, i haven't found any that have the city I'm from in their numbers database. So for now, I'm going to see how this system works out.
mrbkkt1 said:
I think cell tower hand offs are handled by the networks, not the phone
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Both the handset and the base station "handle" hand offs. The handset has a programmed minimum signal level, below which it will essentially request a hand off if one is available. The network can switch the handset to another tower for load balancing or other reasons if it determines that the handset (or the carrier's business interests) is better served by another tower. It's a two way system. If the network wants to move you on to another tower, but the phone won't get a lock, you stay on the original tower.
The problem with the OP is that his SIM (which is programmed with carrier preferences) keeps pushing him off roaming and into the actual AT&T network. Basically, AT&T has its network set up so that any level of AT&T signal is preferable to any level of roaming. It does that to save money on roaming costs, since AT&T handles you for free while you're on their system, but has to pay a few cents to have the roaming partner host you.
Maybe
I think Tasks can do that.
samsung has that feature but i have to find for other handsets
I'm having a hard time figuring out if i'm having a phone issue or is it a network issue that I need to get used to. Simple tasks such as navigation I can rarely get to work if i've already started moving. It will act as if searching for service for 2 or 3 minutes before it gets a lock and will begin navigating. I have had times with AT&T where I had little to 0 service and navigation would pick up fine, but with Sprint I see connection lost a lot more. Is this a Sprint thing or you think I got a bad phone?
I will have 3-4 bars of service on 3G and can stream music but refreshing something like Twitter can take several minutes or timeout completely. I live in Atlanta and have rarely seen 4G/LTE which I believe to be strange because Sprint's coverage map indicates they have strong coverage most of the places i've experienced the hiccups.
What do you guys think?
I think it's a phone issue. I have it as well. ...at least the "GPS lost" issue. Didn't have it with my note 2. I get fast GPS locks though.
No issue with data except for sprints typical slowness
Sent from my HTCONE using Tapatalk 2
I haven't had that issue but I don't live near anywhere as large a metropolitan area as Atlanta so that could be an issue. My GPS locks are nearly instant but I do have problems streaming music sometimes.
war eagle said:
I'm having a hard time figuring out if i'm having a phone issue or is it a network issue that I need to get used to. Simple tasks such as navigation I can rarely get to work if i've already started moving. It will act as if searching for service for 2 or 3 minutes before it gets a lock and will begin navigating. I have had times with AT&T where I had little to 0 service and navigation would pick up fine, but with Sprint I see connection lost a lot more. Is this a Sprint thing or you think I got a bad phone?
I will have 3-4 bars of service on 3G and can stream music but refreshing something like Twitter can take several minutes or timeout completely. I live in Atlanta and have rarely seen 4G/LTE which I believe to be strange because Sprint's coverage map indicates they have strong coverage most of the places i've experienced the hiccups.
What do you guys think?
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I would call Sprint Customer care and tell them you are having issues with data services and that you have heard of this issue. Have them verify your UUIC ID number under settings/about/Phone identity. This is also the same as the SIM ID. They may say oh thats for international only but what they don't know yet is that number must match on your account for all your data services to behave properly. I figured this out after 6 phone exchanges.....the phone was fine....it was that number that was messed up.
My symptoms where:
- Slow data
- Dropped calls
- Radio was always using EvDo rev. A (check in settings/about/network)
- Never on EHRPD (Required for 4g LTE handoff with the towers)
- 104 data errors (these still happen but much less and is because they are still building out the 4g network here)
I hope this helps and will fix your issues. It did for me.