I put in a new screen because mine had cracked. Everything went smoothly; the phone powers up, screen looks great, but touch does not register.
Also, the phone OS seems to run a bit slowly.
I used the buttons to go to the touch screen alignment page, but nothing there, either. Any suggestions before I take it apart again?
I'm sorry if this is a redundant thread; I searched!
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
I guess I'm the only case of this happening?
Info
ChiGGz said:
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
Click to expand...
Click to collapse
It can occur for lots of reasons
This can be only software lag instead of touch panel problem.
and even 3rd party app can freeze your phone like this.
anyway the possible solution and way to understand if it s software or hardware problem is to repair firmware by PC companion
:good:
Geeks Empire said:
It can occur for lots of reasons
This can be only software lag instead of touch panel problem.
and even 3rd party app can freeze your phone like this.
anyway the possible solution and way to understand if it s software or hardware problem is to repair firmware by PC companion
:good:
Click to expand...
Click to collapse
The reason I don't think its software related is because after the reboot my phone goes into the device encryption unlock menu right away. This menu theoretically should have little to no software loaded at this point, yet it still didn't response to touch. Now, I did recently downgrade from the latest UK ROM to the next available U.S. ROM. Not sure if that may have affected anything...
No more problems yet though...
ChiGGz said:
The reason I don't think its software related is because after the reboot my phone goes into the device encryption unlock menu right away. This menu theoretically should have little to no software loaded at this point, yet it still didn't response to touch. Now, I did recently downgrade from the latest UK ROM to the next available U.S. ROM. Not sure if that may have affected anything...
No more problems yet though...
Click to expand...
Click to collapse
Was the phone wet? Water can mess with the capacitive screen but shouldn't still be a factor after drying it with a rag. I'm assuming you realized this already, but doesn't hurt to double check.
Matt
ChiGGz said:
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
Click to expand...
Click to collapse
Screen is not the issue… its the system
ChiGGz said:
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
Click to expand...
Click to collapse
My Z3 do this too.. i dont know what to do
Same here. Happend 5 minutes ago and since no response from the phone -.-"
I hope it settles itself again.
Edit:
Now it works again. Strange behavior
I just returned my Z3c because of a touch screen malfunction. But in my case, it wasn't unresponsive, it just went nuts. It located taps at totally different spots from where I was touching, so typing, scrolling, etc. just was impossible. Luckily, this state only lasted for a couple of seconds up to a minute max, but occurred several times a day. Phone now exchanged for the "big" Z3 (due to arrive tomorrow), hope it hasn't the same issues.
I have found the reason my phone was unresponsive. I disabled some apps through adb, one of them seems to have caused the issue (dunno which though).
So I just restored the phone using the pc companion and since then no unresponsive touch screen.
Sent from my D5803 using XDA Free mobile app
Z3 Compact top half of touch screen not working
The top half of the screen of my Z3 Compact doesn't register any touches anymore. The bottom half is OK.
The phone wasn't dropped or anything. I did a repair with PC Companion and nothing, still the same....
Sigh!
hello, well the same thing is happened to me but my phon is z3 dual, this happened just before hour ago
Any solutions ..
I've just bought it about 2 weeks ago
I have the same problem, the touch is not responding and I can't use the phone since yesterday.
did reset by buttons and also by that yellow reset button and still nothing, it powers on but I am stuck when it asks me to enter the PIN code, because the touch is not working.
Anyone got a solution for that?
Which apps you have disabled on adb and say cause that issue?
Same trouble over here. Experimenting this unresponsive touch panel since today, several hours without working at all. I just blocked some boatware apps, but this should not affect touch panel, right?
Just restored the whole phone using official from Sony PC Companion software. It remains the same trouble with touch panel.
Today, in house, we put the phone under tap water just a blink. Do you think this could have damaged the device, though is water resistant? Do you know where are the humidity sensors, that could have change? Thank you for helping!
ChiGGz said:
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
Click to expand...
Click to collapse
i have the same problem...it happened today,my alarm was ringing and i couldnt turn it off
i think that some water has gotten into the phone and my opinion is that water is the problem,i puted in some rice and tomorow morning i will se if there are any results,if it helps i will let you know
any updates guys?
the bottom half of the screen on my z3 stopped working, cant unlock coz cant type pin =[
any update guys??
i cant connect with pc companion due cant unlock my device..any helpful tips???
pls..need some help
Same damn problem
Any other solutions? Same problem here. Held it under a tap a bit last night, and since then its gone off unresponsive two different times.
So I was just using the phone without issue yesterday evening. Then it just stopped responding and was sitting on my home screen. Thought it was locked then a phone call came it. Obviously not locked. Then it chimed an email came in. Again obviously not locked. Rebooted the phone to obviously the pin screen due to restart. No ability to touch any numbers. Don't feel the vibration of touching the screen either. Display is fine, not dropped, phone calls will pop up on the screen but no way to do anything.
I obviously need to replace the screen with touch digitizer I guess. How much fun that's going to be to find when every result under the sun comes up because of all the Mi Mix versions.
Is there a windows app that can backup the phone without unlocking it or imputing anything into the phone? Or am I screwed? Was going to try factory reset as a last resort before attempting to find a new screen for it. But really want to back it up first if it's possible.
I take extremely good care of my phone and one day, this thin white line horizontally ran across the screen. It bothered me but all the touch functions and screen sensitivity were in tact so I left it for a few days. When I would turn it on the bottom half of the screen would be white but I could get it to go away by touching the top half and I could touch anything under the white block too. But now I can't even do that, it does some weird flash and won't let me look at my phone at all. When the white line appeared at first I did a factory reset etc. But it didn't help. I don't know what happened to it, the screen doesn't have one crack or scratch either. So my question is what the heck is wrong with it? and if I were to replace what is wrong what would that be (screen, lcd, touch digitizer) or something I didn't list? please help!!