[Q] Touchscreen not working - Touch Diamond, MDA Compact IV General

Hey there,
I tried to use an HTC Diamond but when I turn it on, the Windows mobile setup screen appears and it says "Tap the screen to set up your Windows Mobile-based device" but when I touch the screen, nothing happens. I don't know if it is a software problem, it might be uncalibrated or something like that. I don't know... Any suggestions?
Thanks

Related

Problems encountered so far...

I've had my Kaiser a few days now, here's a few problems that i've had... anyone had anything similar?
- Windows Live Today addon stops working... can't scroll left or right
- HTC plugin goes fuzzy... can go into programs/settings, but nothing actually loads up when clicking on it
- After using the phone, the screen goes dim... so i have to manually reset the brightness
- D-pad stops working after using the phone (can't scroll through TXTs/Emails etc)
In most cases i have to reboot to fix :S
I was hoping WM6 would be a lot stabler... but so far it doesn't seem all that great :S
Hi,
I haven't had the problems you have, not even heat yet as has been discussed. Perhaps it's because I am not taxing the unit yet.
However, I have not been able to synch my PC to the Kaiser to yet. Synching pictures, music, TV is not an issue because Windows Media Player is working. It's the Contacts, Notes, Tasks that I cannot synch.
When I open the Windows Mobile Device Center the Connection Settings window opens up with the Allow USB & Bluetooth Connections radio buttons. When I hit OK with both Radio buttons selected (USB & Bluetooth), that's it, the window closes and there's no Windows Mobile Device Center that opens up. Task Manager shows no open Windows Mobile Device Center application but does show a Windows Mobile Device Center process, wmdcBase.exe.
What am I missing here? Please help, 4 days & I still do not have my Contacts in this phone.
This is a duplicate post from lower down.
Cheers,
Phil
Pooper said:
I've had my Kaiser a few days now, here's a few problems that i've had... anyone had anything similar?
- Windows Live Today addon stops working... can't scroll left or right
- HTC plugin goes fuzzy... can go into programs/settings, but nothing actually loads up when clicking on it
- After using the phone, the screen goes dim... so i have to manually reset the brightness
- D-pad stops working after using the phone (can't scroll through TXTs/Emails etc)
In most cases i have to reboot to fix :S
I was hoping WM6 would be a lot stabler... but so far it doesn't seem all that great :S
Click to expand...
Click to collapse
1) this happens but only with the D-Pad sometimes. This also happend on the TyTN
2)haven't had that problem
3)Screen goes dim but if I touch the screen it comes back on
4) haven't had that problem
Pooper said:
I've had my Kaiser a few days now, here's a few problems that i've had... anyone had anything similar?
- Windows Live Today addon stops working... can't scroll left or right
- HTC plugin goes fuzzy... can go into programs/settings, but nothing actually loads up when clicking on it
- After using the phone, the screen goes dim... so i have to manually reset the brightness
- D-pad stops working after using the phone (can't scroll through TXTs/Emails etc)
In most cases i have to reboot to fix :S
I was hoping WM6 would be a lot stabler... but so far it doesn't seem all that great :S
Click to expand...
Click to collapse
Screen goes dim and the start menu does not work. This is because of the password pin set on your phone. If you deactivate it, it should be fine. It's definitely a bug on the Kaiser. There are registry hacks for this, but I have no idea how to get around it.
regarding the screen dimming, I assume this is with the HTC ROM.
My phone has been fine with the latest two AT&T ROMs (the first ROM had this prob, the screen would dim after 10 seconds). You can temporarily fix the problem by resetting the Backlight timeout Settings.. Backlight... Battery Power tab) to something like 1 minute. It will keep getting reset every once in a while though... You can also turn off the backlight timeout completely (unchecking the box), which seems to work longer.
BTW it seems to be a problem with the HTC Home plugin. When I installed the original AT&T ROM but didn't install the HTC Home today plugin, the problem did not happen.
I have seen the D-Pad problem in Outlook only - that is, hang up a call, then d-pad doesn't work to navigate thru email. Once email is open the D-Pad works... Solution is to kill (click x button) Outlook.
M
Screendim
Screen goes dim and the start menu does not work. This is because of the password pin set on your phone. If you deactivate it, it should be fine. It's definitely a bug on the Kaiser. There are registry hacks for this, but I have no idea how to get around it.
Click to expand...
Click to collapse
Same here, screen dims and startmenu does not work. Issue is I can't deactivate pw (corp security pollicy for pushmail client).
Could someone elaborate a bit on the possible reg hack that could fix this?
Thanks...
Hi
I made a small app that helps overcome this issue by making the phone usable again after a phone call.
You can get install instructions from here with a file a few posts down: http://www.modaco.com/index.php?showtopic=258974&view=findpost&p=841951
Hopefully it will be fixed by HTC soon so it's just a short term work around.
Regards
Phil
Thanks
That works, thank you very much for your effort!
We'll wait for the HTC fix.
mrpotts said:
However, I have not been able to synch my PC to the Kaiser to yet. Synching pictures, music, TV is not an issue because Windows Media Player is working. It's the Contacts, Notes, Tasks that I cannot synch.
Click to expand...
Click to collapse
You need Outlook installed to sync those.
Add this - SMS goes bust!
Details are here:
http://forum.xda-developers.com/showthread.php?t=330176
i had a 3g connection with google maps running in background (gps was accurate within 10 feet) and was playing namco's ms. pac-man on the tytn ii rom when device locked up mid game. Power button would put phone into standby, but it was locked up besides. i had to soft-reset.
Cool, do HTC release updated ROMs via their website?
Also, ive had the home plugin going fuzzy and locking up quite a few times now.... definitley more problems introduced since i enabled the 'lock' feature :S
No call button??
On the dialpad is no call button only videocall button???
Am i blind?........
With my phone the 'ok' button (not on the keyboard) doesn't always respond (well). Either to confirm a adjustment or to minimize/close an screen
I have found a pretty simple workaround for the issue with the screen going dim and the start menu not working after a call.
What appears to be happening is that the device is actually locking the screen yet the keypad to unlock is not displayed. So the start menu and such think they are locked. I found that if i simply power my device off and back on the password screen/unlock screen shows up. Unlock it and you are fine from there.
Not really a fix but it will save you a reboot.
Hmm im getting lots of sync problems with Windows Live :S, also my phone 'says' it's connected to 3G/H but then randomly doesnt send texts :S
Really starting to annoy me now!

turning on the screen always takes me to today

Don't know if anyone has exerienced this but, everytime I turn the screen on the device shows the today screen, no matter what it's running. Not a big deal, but I used to turn off the screen for a few seconds when I wanted to take pictures in low light conditios and I can't do that anymore
It all began when I configured my exchange account and had to install Zenyee's Stayunlocked to avoid having to enter a password every 5 min (due to my company's security policies).
Anyone else has this problem?
thanks in advance
oscarsalgar said:
Don't know if anyone has exerienced this but, everytime I turn the screen on the device shows the today screen, no matter what it's running. Not a big deal, but I used to turn off the screen for a few seconds when I wanted to take pictures in low light conditios and I can't do that anymore
It all began when I configured my exchange account and had to install Zenyee's Stayunlocked to avoid having to enter a password every 5 min (due to my company's security policies).
Anyone else has this problem?
thanks in advance
Click to expand...
Click to collapse
that sunds like today timeout to me.... got to settings/personal/today/items
and below the scroll box is a check box that says today timeout. uncheck it.
hope this helps,
dwizzy130
nope
nope. I already tried different settings there and it didn't change. I just noticed another funny thing. the screen turns on alone for a moment five seconds after I turn it off. but this only happens if I'm using the camera. Isn't it weird? It just flashes and turns off again....
any suggestions?
Anyone else has something to add to this issue? Has anybody else used zenyee Stayunlocked in a Kaiser?
thanks
Do you have Batterystatus installed? There is an option in the tool-tab:
"Show Today-Screen on WakeUp" Check if checked.
RB

Screen Lock at Phone Call

Is there a tweak that auto locks the screen after answering a phone call? When I'm on the phone my cheek hits the screen sometimes and opens programs..
Thanks.
Hi.
You can switch off the screen by pressing the powere button (I used to do that earlier).
Now, my phone has developed a problem. It was trying to run an application from a location, where nothing existed. I copied the S2U2 into that location. Now this is working as phone lock during the call.!!!!!!
See the below thread for my phone's problem.
http://forum.xda-developers.com/showthread.php?t=416439
This may shed some light on how to enable that feature.
Phone Screen Lock (ver. 1.8)
I found a program, "Phone Screen Lock" version 1.8 that locks the screen when you answer a call. It works great, but everytime I soft reset the phone the program switches to inactive, even when I have the "Autostart after reset" checked. Anyone run into this problem and find a way to fix it?
Thanks.
also pocketmax phonealarm has the option to turn off the screen when a call is active
I think, "Blank Screen on Talk" option in S2U2 is better, as most of us already using that utility.

Display broken - start Active Sync?

Unfortunately the display of my Diamond broke and now i can't use it anymore (touchscreen didn't work - phone still works (booting, ringing etc)). I want to make a backup with Active Sync and MyMobiler, but everytime I connect the Diamond with my PC it only starts the access to the in-build flash-memory. I cannot change the behavoir for starting in Active Sync-Mode on Diamond.
What can I do?
Screen acting weird.
I have a problem with my screen too. Sometimes I cant use my touchscreen anymore. When I turn off the screen and wait a little bit I can use it again. But lately another problem has occurred, my screen keeps on loosing its alignment.
Its almost like my screen is dying...
i recently had the same problem...my fone was fully functioning all apart from my touch screen itself... i had to painfully keep runing the screen alignment an now it is fine
The only solution I could think of would be to put a registry file containing the ActiveSync setting [instead of 'connect as removable drive'] onto the phone and try to start it using the hardware buttons.
Unfortunately, I couldn't get into the start menu without the stylus. But the hardware buttons allow you to scroll through the TouchFLO tabs so you're able to access the programs tab. Maybe you've assigned explorer or activesync to one of those buttons? If not, you're able to assign one even w/o the stylus. I failed to re-enable the settings tab so I don't know what's on it. Maybe that one helps, too.
When you connect your device to your PC you can change you connection optons with the hardware buttons. This way you can set it to activesync. this has also been my solution to get to the screen alignment settings via mymobiler. But now I need to get a stock dutch SPL so I can return my phone to repair the screen. I dont carry my laptop around at all times...

Windows 7 - Desktop refresh

Hello All... a lurker, finally a poster
Loaded windows 7... thanks guys, much faster.... loaded as per instructions all looks sweet...
however I seem to have refresh problems on the desktop in w7... screen goes black when sleeping and when it wakes up it does not refresh, have to write click and refresh desktop, taskbar also has the same problem...
anybody else got this problem and anybody with a solution?
TIA
I've got this problem too, but no solution. Seems to really only occur in the 1024x600 mode though.
I've got the same issue, doesn't bother me much though.. it is kinda annoying when you have to tap certain parts of the screen just to get it to show up.
It's a general problem with Win 7 on screen resolutions greater that 1024. You may fix it by disabling screen shuting down / by enabling screensaver!
sort of fixed it.....
turned off the power saving function that turns the screen off and turned the screen save on to display a blank screen.
so semi-fixed....
simple workaround
just double click on the W7 "show desktop" button (right-down corner of your taskbar)
this button is allways on the same place, so it also works "blind" with a black screen (and will refresh the full screen also from powersaving)

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