Database Develop

Issues with video call

Hello,
I have JB retail brazil installed in my phone, and have a problems with Tango calls and skype calls. When i make video calls, the front cam makes an excessive zoom and the other person can only see my eyes and my nose, i have to back up a meter so then can see my face. I see no one min this forum has the same problem as me, what can i do. I tried changing to other JB firmwares but with the European version I have the same problem with video calls and even lost my 3g network. I have changed to ICS and back to JB a lot of times. Can some one help me please??

I have the same issue
Hi, I have the same issue with videocalls on Razr i. But, when I'm using the camera software with front facing camera, the video is ok, with a good distance. I`m using the stock ROM from Motorola and the problem affects Skype and Hangouts.

Still
mmxavier said:
Hi, I have the same issue with videocalls on Razr i. But, when I'm using the camera software with front facing camera, the video is ok, with a good distance. I`m using the stock ROM from Motorola and the problem affects Skype and Hangouts.
Click to expand...
Click to collapse
After some months and instaling several stock JB roms, i haven't been able to solve this. Do you have a development motorola razr i, I mean the development previous version before motorola released the final. where did you buy your phone (country)? what ROM is installed?

Same problem
Hi Guys,
I have the same problem with the same apps. I have a Razr i with original JB ROM from Motorola.
I try to find something on the web but untill now I didn't find anything to help.

I have the same problem with both Skype and Google Hangouts. I need to check out some other 3rd party camera apps to see if they have the same issue - or if it's just video.

Problems also on Tango
I've tested on Tango and it presented a "big zoom" as Skype and Hangouts.
It is a problem thats comes from the "conector" used by these apps. The stock camera doesn't show the same problem, mybe because it uses "another" way to access the camera hardware.
In order to test this, I installed Vignette and it doesn't show the problem.
So, there are at least 2 way to access the front facing camera, and the way that video chating apps uses shows the problem about de the zoomed video.
Does any one know something about a patch, an app, or did other tests to localize the origin of the issue?

Same Issue
No update to this thread? I tried a few ROMs; have the same issue as described above in Skype and Hangouts, camera app is fine, no zoom.

I had this problem and it used to happen while I was in the middle of the call. I solved it by going to /system/data/data/com.skype.../files/app.properties and changing this line [device.video.preview.zoom=true] to [device.video.preview.zoom=false] and then it stopped zooming right straight to my face
Sent from my XT890 using XDA Premium 4 mobile app

[Q] No earpiece sound on stock KitKat 4.4.2

I "upgraded" to KitKat through PC Companion and can't get any sound from the earpiece. I tried the service tests and still nothing. I tried installing KitKat again, this time using an ftf on flashtool and wiping everything; still no earpiece sound. I then flashed another rom (Carbon), and the sound is fine there so it shouldn't be a hardware issue. Does anyone know what the cause could be? Better yet, how can it be fixed?
I gave up on KK for now and just went back to stock 4.2.2 where everything works for me... Would it possibly work right if I update OTA to KK?

I also have the same problem...

Hi guys,
Mine is working correctly after 4.4.2. But I installed it with full wipe and flash pre root, not PCC...

ryotaru said:
I "upgraded" to KitKat through PC Companion and can't get any sound from the earpiece. I tried the service tests and still nothing. I tried installing KitKat again, this time using an ftf on flashtool and wiping everything; still no earpiece sound. I then flashed another rom (Carbon), and the sound is fine there so it shouldn't be a hardware issue. Does anyone know what the cause could be? Better yet, how can it be fixed?
I gave up on KK for now and just went back to stock 4.2.2 where everything works for me... Would it possibly work right if I update OTA to KK?
Click to expand...
Click to collapse
Hi, this is an unsolved bug of the latest stock rom updates. I found a solution:
1. go to Settings --> Apps --> all --> sound enhancements ---> clear data and force stop
2. clear data and force stop Walkman or other music app.
3. restart your cell phone.
But this is not a final solution. The sound bug "comes back" after some days. So, if it appears again you have got to do the same steps.
excuse me if i don't speak english well, I just speak spanish.

This application may be of little help you
Sent from my C5502 using XDA Premium HD app

Claudio, I'll give it a shot, thank you for the tip. If that doesn't work, hopefully that app Iana recommended will! :good:

lanahonest said:
This application may be of little help you
Sent from my C5502 using XDA Premium HD app
Click to expand...
Click to collapse
ryotaru said:
Claudio, I'll give it a shot, thank you for the tip. If that doesn't work, hopefully that app Iana recommended will! :good:
Click to expand...
Click to collapse
I installed SoundAbout. This App told me that my cell phone detects earphones and bluetooth device, but I didn't connect anything.
So, I thought there was a bug in smart connect app, and i was right. I cleared its data. Later, smart connect detected a "phantom" earphones.
It's annoying to make everytime the steps that I posted you, or configuring SoundAbout. I think I'll go back to stock 4.2.2 (the better stock rom for me)

ClaudioAndres said:
I installed SoundAbout. This App told me that my cell phone detects earphones and bluetooth device, but I didn't connect anything.
So, I thought there was a bug in smart connect app, and i was right. I cleared its data. Later, smart connect detected a "phantom" earphones.
It's annoying to make everytime the steps that I posted you, or configuring SoundAbout. I think I'll go back to stock 4.2.2 (the better stock rom for me)
Click to expand...
Click to collapse
I do not have any problem with this Soundabout really helped me this time
you can use the pro version...
complete all recommendations with bluetooth voice once...!!!!

The steps Claudio provided only seemed to work for a matter of minutes, but now I have been using the phone problem "free" for over 24 hours with SoundAbout installed. So when will we get a REAL fix from Sony? It seems like it should be an easy fix for them since it's just something in the software detecting a phantom headset connected. Should I just forget about that and buy a pro license for this app. Maybe Sony will reimburse me for it, haha
Thank you both for the input!

Well, my SoundAbout trial ended and the problem is back. I'm wondering if there is something in the android script or whatever that would "fix" this before ponying up for the Pro version of SoundAbout. Sucks to have to pay to fix Sony's problem

ryotaru said:
Well, my SoundAbout trial ended and the problem is back. I'm wondering if there is something in the android script or whatever that would "fix" this before ponying up for the Pro version of SoundAbout. Sucks to have to pay to fix Sony's problem
Click to expand...
Click to collapse
use blackmart for pro version...!!!
:good:

ryotaru said:
Well, my SoundAbout trial ended and the problem is back. I'm wondering if there is something in the android script or whatever that would "fix" this before ponying up for the Pro version of SoundAbout. Sucks to have to pay to fix Sony's problem
Click to expand...
Click to collapse
have you tried HF button widget?
A friend with an xperia ZR just had this issue also, so i was looking for an alternative to SoundAbout and came across this app.

Thanks for the tip. Right now, I'm frustrated with 4.3 and above, so I went back to 4.2.2. I had another sound problem on KK too; when using my bluetooth headset, if the back of the phone got a little pressure (even from me bending down with the phone in my pants pocket), the bluetooth would disconnect. I would then have to tap or press on the back to get it to reconnect. I was thinking it could be a hardware issue, but I don't have the problem at all on 4.2.2

[Q] Call sound repeating problem

I don't know if it is the app or another problem but when I make voice calls, people on the other end of the phone can here their own voice just after speaking. So when I talk back/reply they hear their own voice along with what I am saying. It has become almost impossible to talk to anyone because people just hear their own voice on top of what I am saying.
I clean installed the official stock firmware and the problem still exists.
Can you please suggest me how I can solve this problem? :crying:

@pleomaxell
To be frank , I've searched for the explanation of the settings all over the web, but couldnt find any.
Moreover, I got no such problems. All my audios and calls seem to be louder then before. I pretty much use the 'quality settings', and sometimes use the 'custom' one.
Coming to your query, have you tried uninstalling then making a call.?
Just to see if no such issue arises

metalrules321 said:
@pleomaxell
To be frank , I've searched for the explanation of the settings all over the web, but couldnt find any.
Moreover, I got no such problems. All my audios and calls seem to be louder then before. I pretty much use the 'quality settings', and sometimes use the 'custom' one.
Coming to your query, have you tried uninstalling then making a call.?
Just to see if no such issue arises
Click to expand...
Click to collapse
I tried uninstalling Fauxsound and the problem still existed. Do you have any suggestion on how I can solve this problem?

@pleomaxell
I have absolutely no clue about this
Never.ever encountered this issue in my whole life.
Sorry buddy
If all fails, maybe you could try a factory reset. Provided you backed everything up using the titanium backup app

Mic issue during call

During calls other people hears my voice very low (i have to speak directly in the mic hole to make it clear), I exclude that it is a problem because of the microphone bulk, with the voice recorder it is perfect also speaking softly (it always use the microphone below). I exclude that it is problem of noise cancellation (s5 mini does not have this option) and in any case I tried to tap the microphone over near infrared and nothing changes. I exclude that it is a problem with the SIM card as if I use the speakerphone or headphones works perfect. G800F with stock kitkat. (no root, likes to keep warranty)
The phone is very new, already tried factory reset.
Any advice? Sorry for my bad english. thanks.

GFixx said:
During calls other people hears my voice very low (i have to speak directly in the mic hole to make it clear), I exclude that it is a problem because of the microphone bulk, with the voice recorder it is perfect also speaking softly (it always use the microphone below). I exclude that it is problem of noise cancellation (s5 mini does not have this option) and in any case I tried to tap the microphone over near infrared and nothing changes. I exclude that it is a problem with the SIM card as if I use the speakerphone or headphones works perfect. G800F with stock kitkat. (no root, likes to keep warranty)
The phone is very new, already tried factory reset.
Any advice? Sorry for my bad english. thanks.
Click to expand...
Click to collapse
I understand this is a 4-months old thread but ... did you try a different dialer application?

Night on the web said:
I understand this is a 4-months old thread but ... did you try a different dialer application?
Click to expand...
Click to collapse
hello, thanks for the reply, I have not solved the problem yet. I tried some dialers on google play, but once you select the number to call, it shows the original phone dialer, so the problem remains, is there any way to change even that last dialer, perhaps without root? thank you

GFixx said:
hello, thanks for the reply, I have not solved the problem yet. I tried some dialers on google play, but once you select the number to call, it shows the original phone dialer, so the problem remains, is there any way to change even that last dialer, perhaps without root? thank you
Click to expand...
Click to collapse
I understand ... actually i got the phone just a couple of days ago so i didn't make many calls. So i am not 100% sure that i have this problem too.
I know however that on water-proof phones the mics are somehow "protected" so they have worst audio mic performances that non-waterproof smartphone. I have also read online that some s5mini users solved their mic/audio problems by unistalling/freezing/disabling tha google "talk back" application. Maybe you can give it a try and see if it works.

Night on the web said:
I understand ... actually i got the phone just a couple of days ago so i didn't make many calls. So i am not 100% sure that i have this problem too.
I know however that on water-proof phones the mics are somehow "protected" so they have worst audio mic performances that non-waterproof smartphone. I have also read online that some s5mini users solved their mic/audio problems by unistalling/freezing/disabling tha google "talk back" application. Maybe you can give it a try and see if it works.
Click to expand...
Click to collapse
I tried to uninstall google "talk back", but nothing has changed for me keep in touch for update or solution

Are you still on KitKat? Why? Did you try a different SIM?
Maybe this helps:
https://m.reddit.com/r/galaxys5/comments/2mhpdf/potential_fix_for_poor_microphone_volume_gain/

lfom said:
Are you still on KitKat? Why? Did you try a different SIM?
Maybe this helps:
https://m.reddit.com/r/galaxys5/comments/2mhpdf/potential_fix_for_poor_microphone_volume_gain/
Click to expand...
Click to collapse
I'm waiting for ufficial Lollipop update for nobrand italian phones, should be on-line in a few days, I already tried the method in the link with no lucky, I have not tried yet a different sim, I'll try this and the Lollipop update, thanks

GFixx said:
I tried to uninstall google "talk back",
Click to expand...
Click to collapse
Do you mean
1) i managed to uninstall that application, but the problem is still here
or
2) i tried to unistall that application, but i can't unistall it because it is a system app and i am not root. So the app is still here and the proble is still here too.
??
GFixx said:
keep in touch for update or solution
Click to expand...
Click to collapse
That's for sure, my friend
For now i browsed the internet a bit and i found out 2 types of problems with the samsung galaxy s5's and s5 min's microphones. The first one is the low audio volume (the one you have) and the other one is the echo problem, i.e. the people you are calling do hear the echo of their own voices.
For now i just noticed that i have a kind of problem when using the phone call recording app i always used without problems ( https://play.google.com/store/apps/details?id=com.nll.acr&hl=it ). When i play the audio file of a phone call, my side of the call is difficult to hear. I know for sure this happens when i hear the recorder audio file. But i don't know if this happens also in real time with the phone call. Could you please give the ACR app a try? And see how is the recorded phone call? Can you hear your voice in the recorder audio file?

Night on the web said:
Do you mean
1) i managed to uninstall that application, but the problem is still here
or
2) i tried to unistall that application, but i can't unistall it because it is a system app and i am not root. So the app is still here and the proble is still here too.
??
That's for sure, my friend
For now i browsed the internet a bit and i found out 2 types of problems with the samsung galaxy s5's and s5 min's microphones. The first one is the low audio volume (the one you have) and the other one is the echo problem, i.e. the people you are calling do hear the echo of their own voices.
For now i just noticed that i have a kind of problem when using the phone call recording app i always used without problems ( https://play.google.com/store/apps/details?id=com.nll.acr&hl=it ). When i play the audio file of a phone call, my side of the call is difficult to hear. I know for sure this happens when i hear the recorder audio file. But i don't know if this happens also in real time with the phone call. Could you please give the ACR app a try? And see how is the recorded phone call? Can you hear your voice in the recorder audio file?
Click to expand...
Click to collapse
I unistalled talk back updates, and deactivated it, (in settings->applications) I already tried ACR, i can her my voice but volume is very very low, the incoming voice is in normal volume.

GFixx said:
I unistalled talk back updates, and deactivated it, (in settings->applications)
Click to expand...
Click to collapse
Ok, i got it. I am new to android 4.4 (my previous smartphone had just 4.0) so i didn't know you caould also deactivate it. I used to freeze app with Titanium Backup on my old smartphone. I guess that deactivating it lead to the same result as freezing it with TB or unistalling it with TB.
Since you just deactivated it i can suppose you are also running full stcok android 4.4 unrooted?
GFixx said:
I already tried ACR, i can her my voice but volume is very very low, the incoming voice is in normal volume.
Click to expand...
Click to collapse
So you are getting the same result as me. Did you try recording a phone call with the backcover of the phone removed? If so, how is your voice in the recorderd audio file? Does it get any better?

Hello,
I have a mini s5, I noticed that whoever calls me hear an annoying echo of his voice, I did already several SIM change evidence, the only way to eliminate echo is remove the back cover.
Should I apply for assistance, or is there a way to disable the upper microphone near the speaker?

Did you try recording a phone call with the backcover of the phone removed? If so, how is your voice in the recorderd audio file? Does it get any better?
Click to expand...
Click to collapse
I did this try myself and ... the result was no better. My voice is always very low ....
I also did another try with the earphone plugged into the 3,5 jack and ... the result was great! In the recorder audio file of the phone call i can totally hear my voice, loud and clear!! And i did this with two phone call recording apps:
ACR: https://play.google.com/store/apps/details?id=com.nll.acr
AutoCallRecorder: https://play.google.com/store/apps/details?id=net.romang.callrecorder&feature=order_history
I will go on and try other phone call recording app, but i don't think this will get any better. I think this is really a problem with the 2 build.in microphones. Now it's hard to say if it is an hardware issue or a software/firmware issue. I am runnung 4.4 .... if someone running full stock lollipop could please give it a try and let us know. Maybe witha new OS release the mics behaves differently ...

Relased yesterday ufficial 5.1.1 lollipop for italian G800F ! installed today and the volume of the microphone is improved, now I would say that it is acceptable...although with other phone it's still better.
I think you should try to update too mr. "Night on the web"

GFixx said:
Relased yesterday ufficial 5.1.1 lollipop for italian G800F ! installed today and the volume of the microphone is improved, now I would say that it is acceptable...although with other phone it's still better.
I think you should try to update too mr. "Night on the web"
Click to expand...
Click to collapse
Ciao, italiano anche tu?
Well, i updated my s5 mini 2 days ago (cause i have a slovakia phone, and the update came out last week) and i too have noticed some improvements. I though that it was just a placebo effect, but now that i hear the same impression from another user too, i think that something has changed. Maybe samsung re-wrote the drivers for the new android version and they came out to be better? Who knows ...
I also tried to record a couple of phone calls with the previous mentioned app ACR and the volume of my voice is pretty equal to that of the people i am talking too. Before, when i was on kitkat, the volume level of my voice was really really looooow. Now i can get really good audio files.
I am not sure if the firmware upgrade also solved the "echo" issue (which is totally different from the issue i had). Can someone give it a try?

Night on the web said:
Ciao, italiano anche tu?
Well, i updated my s5 mini 2 days ago (cause i have a slovakia phone, and the update came out last week) and i too have noticed some improvements. I though that it was just a placebo effect, but now that i hear the same impression from another user too, i think that something has changed. Maybe samsung re-wrote the drivers for the new android version and they came out to be better? Who knows ...
I also tried to record a couple of phone calls with the previous mentioned app ACR and the volume of my voice is pretty equal to that of the people i am talking too. Before, when i was on kitkat, the volume level of my voice was really really looooow. Now i can get really good audio files.
I am not sure if the firmware upgrade also solved the "echo" issue (which is totally different from the issue i had). Can someone give it a try?
Click to expand...
Click to collapse
Ciao, si
with ACR I still have the recording volume of my voice much lower to that of the people I am talking to, did you changed some settings in the app?
the "echo" issue, never happened to me too.

GFixx said:
Ciao, si
with ACR I still have the recording volume of my voice much lower to that of the people I am talking to, did you changed some settings in the app?
the "echo" issue, never happened to me too.
Click to expand...
Click to collapse
Well, in ACR i have set the same settings i had in my previous smartphone:
1) settings --> general --> the second option (which is notification; display a notification if ACR is turned on) deactivated. [but you can try to turn it on if it gets better]
2) setting --> recording --> audiosource --> MIC (usually, after installation, the default setting is automatic)
3) setting --> recording --> percorso audio --> automatic
4) setting --> recording --> formato di regsitrazione --> 3GP
When i was running kitkat i noticed that changing the setting number 2 did have some effects on the volume of the voices in the regsitration. If my settings don't solve your problem, you can try and change only that one. I remember that the "voice uplink" was a good audiosource to get better results. Give it a try.
PS. I have also de-activated the "supress noise" function in the pre-installed samsung voice recording app. This shouldn't intefere with the in-call recording but ... it might.

Night on the web said:
Well, in ACR i have set the same settings i had in my previous smartphone:
1) settings --> general --> the second option (which is notification; display a notification if ACR is turned on) deactivated. [but you can try to turn it on if it gets better]
2) setting --> recording --> audiosource --> MIC (usually, after installation, the default setting is automatic)
3) setting --> recording --> percorso audio --> automatic
4) setting --> recording --> formato di regsitrazione --> 3GP
When i was running kitkat i noticed that changing the setting number 2 did have some effects on the volume of the voices in the regsitration. If my settings don't solve your problem, you can try and change only that one. I remember that the "voice uplink" was a good audiosource to get better results. Give it a try.
PS. I have also de-activated the "supress noise" function in the pre-installed samsung voice recording app. This shouldn't intefere with the in-call recording but ... it might.
Click to expand...
Click to collapse
Changed the setting n. 2 (before was auto) , now I can hear me really loud! Thanks! However I'm still searching a way to increase mic volume gain to have a little more boost...

GFixx said:
Changed the setting n. 2 (before was auto) , now I can hear me really loud! Thanks! However I'm still searching a way to increase mic volume gain to have a little more boost...
Click to expand...
Click to collapse
That is good news! :good:
I have tried to access a setting menu for mic volume gain but i had no luck.
I tried several key-combination (from the dialer) but some were uneffective on this specific device and others didn't led to mic volume gain.
Actually i am starting to think that, without root, it is not possible to access such feature.
By the way, while i was on kitkat, i noticed that with another voice recording app, i was getting better results. It is this app:
http://forum.xda-developers.com/showthread.php?t=1441643
Since i was getting better results on kitakat, maybe you can get also better results on lollipop. You can try the two trial apks posted in the first post of the thread. With this app, i used audio "source-->audio uplink" and i was getting better results than with ACR.

Zuk Z2 Pro no microphone while calling

Hi guys!
Just got my Zuk Z2 Pro 6GB/128GB from Gearbest. It came with international ROM and some disturbing apps, so i installed the official ROM ZUI 2.0.057 ST via PC/QPST and later updated via online update to ZUI 2.3.044 ST.
I live in Germany but the english system language is ok for me.
The phone overall is very impressive and i like it al lot.
The only Problem i have is that nobody understands me wehn i call somebody. They just hear a very very low voice and can hardly understand me. If i call somebody via speaker erverything is fine and they understand me perfectly. I tried to reboot the device an even tried another dialer, but nothing solved the problem.
I'm going to reset the phone and hope that solves the problem.
Dou you have any other suggestion?
Thanks!

Hi,
did you found any solution for this Problem?
I recieved my new Phone and got the same Problem Like you. I have to make all my calls in speaker mode because the only in this Mode the mic works properl.

Got the same problem with the AICP ROM . Has anybody a solution?

update to 2.5

iliakele said:
update to 2.5
Click to expand...
Click to collapse
This could be a solution but I want to keep the AICP ROM (menawhile the version dated 13/02/2017). So, is there anybody else with the same mic problem?

cellipepe said:
This could be a solution but I want to keep the AICP ROM (menawhile the version dated 13/02/2017). So, is there anybody else with the same mic problem?
Click to expand...
Click to collapse
you have the AICP ROM on the last version of 13/2/20017 and you steal have mic problem?

Yes, nothing did change after updating. Voice over the bottom mic is very quiet.

cellipepe said:
Yes, nothing did change after updating. Voice over the bottom mic is very quiet.
Click to expand...
Click to collapse
try to make a full wipe and if its not help tellk whit the developer here
https://forum.xda-developers.com/zuk-z2-pro/development/rom-aicp-11-0-mm-6-0-1-unofficials-t3499283

Solution...
The solution works 100% of the time. The solution is simple, install mSwitch (KeyCut) from the Play Store. Open the app and plug in the head phones, the app will show a message, click yes. If it asks 2 messages than click yes in both.
Search information about this app in order to understand more. The problem here is that the Lenovo Zuk Z2 phone thinks that earphones are plugged in and that is why during calls, the earphone and mic do not work. Also, while playing videos the speaker will not work for this very same reason. Installing this app resets the system setting and the phone starts to function normally...
---------- Post added at 03:27 PM ---------- Previous post was at 03:23 PM ----------
funkyfiremonkey said:
Hi,
did you found any solution for this Problem?
I recieved my new Phone and got the same Problem Like you. I have to make all my calls in speaker mode because the only in this Mode the mic works properl.
Click to expand...
Click to collapse
The solution works 100% of the time. The solution is simple, install mSwitch (KeyCut) from the Play Store. Open the app and plug in the head phones, the app will show a message, click yes. If it asks 2 messages than click yes in both.
Search information about this app in order to understand more. The problem here is that the Lenovo Zuk Z2 phone thinks that earphones are pluged in and that is why during calls, the earphone and mic do not work. Also, while playing videos the speaker will not work for this very same reason. Installing this app resets the system setting and the phone starts to function normally...

Hi,
the mSwitch didn't fix my issue as the app seemed not working. However I found another solution that worked for me. You need to enter engineering mode and manually test the mics. Once I tested them (and they worked) when I came back to the system, people could hear me normally.
The setting can be found by entering the following into the dialer
*#*#1111#*#*
and then test these
Mic&Spk
BackMic&Spk
ANCMic&Spk
Hopefully it will do the trick. good luck

iamx82517 said:
Hi,
the mSwitch didn't fix my issue as the app seemed not working. However I found another solution that worked for me. You need to enter engineering mode and manually test the mics. Once I tested them (and they worked) when I came back to the system, people could hear me normally.
The setting can be found by entering the following into the dialer
*#*#1111#*#*
and then test these
Mic&Spk
BackMic&Spk
ANCMic&Spk
Hopefully it will do the trick. good luck
Click to expand...
Click to collapse
ok this didn't work permanently. i found another solution - disabling "OK google" on all screens. Seems to work, fingers crossed