[Q] Problems after KitKat 4.4 update (WiFi and Google TTS) - One (M7) Q&A, Help & Troubleshooting

I am using an HTC One with Rogers. Ever since the KitKat 4.4 upgrade, my WiFi doesn't work properly. I am not able to connect to WiFi access points. Attempting to connect to any WiFi network will give me the error "Failed to connect to network". I cannot turn off the WiFi either. The button will grey out for a while, and then remain in the On state. Rebooting the phone will give me back control of WiFi for a while, but it will soon not work again.
Also, since the 4.3 upgrade, my Google Text-to-Speech will continuously crash when I use Google Maps for navigation. Once it crashes, Maps will not be able to read out street names. I was hoping the 4.4 upgrade would fix this issue, but this is still broken. My wife's phone has the exact same issue.

No one else has seen any similar issues with their One?

have you tried factory reset?

My wifi says turning on but never turns on after i updated to kitkat
Eisenhorne said:
No one else has seen any similar issues with their One?
Click to expand...
Click to collapse
I have similar problem . my is Sgh I337 . After updating my phone wifi worked for a day and it stopped working permanently . It says turning on but never turns on and never turns off . Any solution ?

Related

Wifi problems on my converted HTC One. Wifi will stop connecting to the internet.

I'm having issues with wifi after converting my HTC one to a Google Edition.
I'll connect to my school wifi fine, but every single time, after a certain amount of time it just stops working. I'll still be connected to the wifi network, but I can't connect to the internet.(When I'm at home, I don't have this issue)
My friend also has the HTC One stock, and wifi works fine. My gf has a nexus 4, so it uses stock android with no problems.
What is with my HTC One GE that isn't working?
I've tried a factory reset twice now, and it didn't help at all.
Help is appreciated! This is super annoying and is literally hindering my productivity because I don't have enough data to just use cellular service.
Help please
Sent from my HTC One using Tapatalk
What happens on stock Sense firmware? If you are S-OFF, flash Dev edition RUU and test.
lettuceman44 said:
I'm having issues with wifi after converting my HTC one to a Google Edition.
I'll connect to my school wifi fine, but every single time, after a certain amount of time it just stops working. I'll still be connected to the wifi network, but I can't connect to the internet.(When I'm at home, I don't have this issue)
My friend also has the HTC One stock, and wifi works fine. My gf has a nexus 4, so it uses stock android with no problems.
What is with my HTC One GE that isn't working?
I've tried a factory reset twice now, and it didn't help at all.
Help is appreciated! This is super annoying and is literally hindering my productivity because I don't have enough data to just use cellular service.
Click to expand...
Click to collapse
Yeah. That is a Google Play Edition Issue on 4.4 KitKat and above... you won't be able to fix this issue (except rewriting a part of GPE)
This here helped me in Wi-Fi's like your school wifi:
[root] Pry-Fi
but if you disconnect and reconnect you have to re login because you have a new Mac...
LibertyMarine said:
Yeah. That is a Google Play Edition Issue on 4.4 KitKat and above... you won't be able to fix this issue (except rewriting a part of GPE)
This here helped me in Wi-Fi's like your school wifi:
[root] Pry-Fi
but if you disconnect and reconnect you have to re login because you have a new Mac...
Click to expand...
Click to collapse
Gah, not what I was hoping for
I was hoping it was a specific issue I had, not an actual android issue.
Why is it only GPE that is affected by this? Explains why my GF's nexus 4 works well.
This is a bummer. I guess I have to revert back to stock.......I get disconnected and reconnected from wifi all the time due to the wifi not being 100% everywhere on campus.
Thanks for the help, at least I know now that I can't do anything about it, time to go back to stock.
Are the revert to stock guides in you're sigs work from a GPE to stock?
i know how you feel
lettuceman44 said:
Gah, not what I was hoping for
I was hoping it was a specific issue I had, not an actual android issue.
Why is it only GPE that is affected by this? Explains why my GF's nexus 4 works well.
This is a bummer. I guess I have to revert back to stock.......I get disconnected and reconnected from wifi all the time due to the wifi not being 100% everywhere on campus.
Thanks for the help, at least I know now that I can't do anything about it, time to go back to stock.
Are the revert to stock guides in you're sigs work from a GPE to stock?
Click to expand...
Click to collapse
it's not just the GPE, I switched my AT&T HTC One to Developer Edition and have lost wifi since 4.4. I downgraded back to stock and worked my way up the updates with no luck. back to dev edition now 4.4.2 and still no luck
robbie09 said:
it's not just the GPE, I switched my AT&T HTC One to Developer Edition and have lost wifi since 4.4. I downgraded back to stock and worked my way up the updates with no luck. back to dev edition now 4.4.2 and still no luck
Click to expand...
Click to collapse
I just went back to stock sense 4.3 and I'm having the same issues still. Before conversion I had no issues.
Why is it still happening?
Could a factory reset work? I assumed when I flashed the ruu it just wiped everything.
lettuceman44 said:
I just went back to stock sense 4.3 and I'm having the same issues still. Before conversion I had no issues.
Why is it still happening?
Could a factory reset work? I assumed when I flashed the ruu it just wiped everything.
Click to expand...
Click to collapse
Run the full RUU if available.
What do you mean by that? I converted my phone from GPE back to stock using the AT&T ruu.
Sent from my HTC One using Tapatalk
I really need to fix this issue, it's becoming a liability
I don't know what else to do
Sent from my HTC One using Tapatalk
Bump again.
Sent from my HTC One using Tapatalk
Still looking through the internet for help, still found none.
similar issue
I'm on ViperOne 4.4.2 with similar issues. Only my router is a meter away from me, so the connection is excellent. Wifi on phone keeps disconnecting, but what is interesting, it does so like it's scheduled to do so. For an example - it'll work fine for an hour, more or less, & then it'll start to play games - disconnect, reconnect, scan for networks & show nothing, or try to connect & fail, or even get stuck at 'turning on'. Every problem that I have with my wifi can be temporarily 'fixed' with a reboot, then wifi will work fine for some time & start to disconnect again. HELP?
BTW this started after 4.4.2 update. I've downgraded back to 4.2.2, to 4.3 & now I'm back on 4.4.2, no changes. Did this update **** something up in my phone's hardware or what?
http://android-revolution-hd.blogspot.com.es/2014/02/how-to-fix-wi-fi-htc-one.html
I have a similar problem to what was initially discussed in this thread. Company wifi has multiple routers throughout the building/department - when I first connect to the system everything works great, but after moving to a different room and connecting to a different router (same network/wifi) the internet connection is lost. I stay connected to wifi, with strong signal, but don't have any data connection. In order to get internet back I have to turn the wifi off and back on - everything works fine until I walk into a different room and connect to a different router.
I'm on an HTC One Google Edition - don't remember having this problem before rooting the One from Sense to GE, but I wasn't streaming radio broadcasts of baseball games over the internet until a week ago, which was when this became a real annoyance.

[Problem] Wi-fi "disconnects" after some minutes

Hi folks,
since I've updated to 4.3 I have this problem on both stock and exisenz ROM. I use location based wifi and when it connects and I lock my phone and leave it there for some time (30 - 40 minutes more or less), wifi stops working. When I unlock my phone, the wifi icon is still there, but in fact wifi doesn't work. If I try to open google play, it says "No connection". To get wifi working again, I have to disable it and re-enable it. This is very annoying because I suddenly stop getting Gmail, Whatsapp, Viber notifications but I cannot know when.
Are you facing the same problem?
Tomoms said:
Hi folks,
since I've updated to 4.3 I have this problem on both stock and exisenz ROM. I use location based wifi and when it connects and I lock my phone and leave it there for some time (30 - 40 minutes more or less), wifi stops working. When I unlock my phone, the wifi icon is still there, but in fact wifi doesn't work. If I try to open google play, it says "No connection". To get wifi working again, I have to disable it and re-enable it. This is very annoying because I suddenly stop getting Gmail, Whatsapp, Viber notifications but I cannot know when.
Are you facing the same problem?
Click to expand...
Click to collapse
I had this problem with the eXistenZ rom only and found wifi to be rather rubbish considering it never worked half the time, try ultimate pure xsp it works fine on that rom
Cloud1989 said:
I had this problem with the eXistenZ rom only and found wifi to be rather rubbish considering it never worked half the time, try ultimate pure xsp it works fine on that rom
Click to expand...
Click to collapse
So, there's no way to fix this?
Tomoms said:
So, there's no way to fix this?
Click to expand...
Click to collapse
Not from what i know of no, I gave up in the end and tried various versions of 4.3 roms and found all of them to be fine with the wifi, but eXistenZ rom gave me problems, so i flashed ultimate pure xsp in the end and had no problems with this rom,

Wifi turning off when phone idle or sleeping

I've got an annoying problem with my phone where the Wifi turns off when my phone is idle or asleep. This means my WhatsApp for Web disconnects and also my Moto Connect plays up too.
I've got the same problem at home, work and parents house so can't be an issue with all 3 networks. The keep wifi on during sleep option is set to Always before anyone mentions this to me.
Phone is running Lollipop 5.0 in the UK and is NOT rooted.
I noticed it doesn't happen when the phone is charging though.
Any ideas?
Right I've now tried changing the Sleep setting to Never but get the same problem.
Also tried connecting to the router via WPS but no luck.
Router is a Superhub 2. I've ruled out that it's the Superhub as I have a Samsung Galaxy S4 Mini that is running fine without a single drop out.
Definitely something Moto X related.
I've also tried on both the 2.4GHz and 5GHz bands with same results!
Try looking within the WiFi settings on the phone. Mine has this
. Added photo
Sent from my HTC One using XDA Free mobile app
Mine is identical to yours other than the fact that I don't have the wifi optimization option.
Right I've just cleared the cache as instructed by Motorola support.
Still have the same problem even after clearing cache.
Ok I can confirm that the issue goes away when in safe mode.
This is starting to piss me off as I don't have any way of checking if it's an app affecting my wifi disconnections!!!
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Wutang200 said:
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Click to expand...
Click to collapse
It's a known bug of 5.0, and already fixed for 5.1. Source, at the "Bug fixes section".
Great that you found a workarround.
Cheers!
Manuel.
Hey glad to know it's a well known bug. The work around still doesn't work. It still keeps disconnecting all the time! Driving me mad!! If the 5.1 update doesn't fix it for me, I'll need to try and get a refund and go for something else. Shame as I really like the Moto X but I can't live with an issue as stupid as this!
I'm not sure Motorola are aware of this issue at all. See their comment below from one of their support staff I'm speaking to now:
Santhosh: We have not received any reports regarding Wi-FI issue after the Android Lollipop update but please give me a moment I will provide the solution for this issue.
His solution for the issue was to get me to do a factory reset lol. I already did this when I first got updated to Lollipop!!
Going to try doing another one now to see if it actually makes any difference. Then will install a few apps at a time or something.
I am connected to WiFi just about all of time, and I have never experienced this.
Right I've done a factory reset and started completely afresh with none of my data or apps restored. WiFi has been solid; I've not had a single drop out!
I'm going to install just a couple of apps at a time and keep an eye out if the issue comes back until I find the culprit.
Hi
My phone was perfect (until now) with the WIFI since november 2014 even after I upgraded it to 5.0
But today, it suddenly starts with this problem by itself. so I restored it to factory defaults with no luck, I installed a new firmware, and still has the bug.
So, why it shows up until now by itself without any mod, app or update?
Sorry for my English.
Today I upgraded it to 5.1 and the issue persists
I had to back to stock 4.4.4. and now my wifi has been fixed so far, working good without interruption until now.
I hope this has fix the problem from sourse, and I'll wait a few days to upgrade it again.
EDIT: Has been a month since my downgrade to 4.4.4. and my WIFI still rocks.
Just want to say that I'm having the same issue since the update to 5.1. Wifi is set to be always on during sleep, but I regularly wake up my phone only to find it connected to 4G, and switching to wifi a few seconds after waking up.
I'm on a locked bootloader (unrooted of course). I did a full reset after the update...
I'm sorry to say that I've seen more little glitches since 5.1 than anything I noticed on 5.0.
EDIT: another issue I'm having is the stock mail client not syncing saying that there is no network connection. My exchange account (push) works fine however...
Just to say the issue has started for me too since the update to 5.1.
I've done 2 factory resets but no luck trying to fix this very annoying problem.
Motorola have asked me to send my phone in for repair so I'll try that and see what happens.

[Q] Problems with WiFi

So this actually happened about 3 months ago or 4
i was just using my phone to text a friend with messenger, when the WiFi suddenly turned off.
i restarted the phone hoping that would fix it but it didn't .
It is stuck on "turning the WiFi on"
i tried hard resetting the phone but it didn't fix it, tried flashing other roms, flashing stock roms even and taking a backup from my brother's phone ( we happen to both have a GT-I9000) and restoring it in my phone and it didn't help either .
I went to a repair shop to check the hardware and they said nothing seemed off.
So i'm really confused, i need a solution for this.
been using phone's data since then though.
and i'm currently using paranoidandroid 4.6-beta4
android version 4.4.4
and btw
in settings it shows that the wifi mac address is unavailable if that's means something

WiFi stops working

I noticed that WiFi stops working on my new G4 pretty often. The WiFi icon is on, and the connection is "up", but the data transmission stops working. I see the top arrow blink (is that transmit?) but the bottom arrow doesn't come up anymore. Trying to do anything fails and times out.
To fix, turning the WiFi off and back on makes it all work again.
Anyone else experience this problem? I know @jonathan3579 reports the same issue.
I am connected to 5 Ghz using an Asus RT-N66 running Merlin firmware. I have no issues with any of my other devices.
Using the "Switch to mobile data" option helps a bit by falling back on LTE when the WiFi stops working.
havanahjoe said:
I noticed that WiFi stops working on my new G4 pretty often. The WiFi icon is on, and the connection is "up", but the data transmission stops working. I see the top arrow blink (is that transmit?) but the bottom arrow doesn't come up anymore. Trying to do anything fails and times out.
To fix, turning the WiFi off and back on makes it all work again.
Anyone else experience this problem? I know @jonathan3579 reports the same issue.
I am connected to 5 Ghz using an Asus RT-N66 running Merlin firmware. I have no issues with any of my other devices.
Click to expand...
Click to collapse
Same here. Very annoying. Love the form factor of this phone
I have tried the option to switch to mobile data when WiFi unavailable, but still have issues. May just go back to my G2 running Cloudy 3 ROM .
jbird5047 said:
Same here. Very annoying. Love the form factor of this phone
I have tried the option to switch to mobile data when WiFi unavailable, but still have issues. May just go back to my G2 running Cloudy 3 ROM .
Click to expand...
Click to collapse
I didn't seem to have this problem at work, so I'll monitor it again today (I just got the phone 2 days ago).
havanahjoe said:
I noticed that WiFi stops working on my new G4 pretty often. The WiFi icon is on, and the connection is "up", but the data transmission stops working. I see the top arrow blink (is that transmit?) but the bottom arrow doesn't come up anymore. Trying to do anything fails and times out.
To fix, turning the WiFi off and back on makes it all work again.
Anyone else experience this problem? I know @jonathan3579 reports the same issue.
I am connected to 5 Ghz using an Asus RT-N66 running Merlin firmware. I have no issues with any of my other devices.
Click to expand...
Click to collapse
I'm having the same issue at home. I could be watching a video and suddenly stops. I don't know if it has to do something with root. I noticed it starts happening yesterday. I never had this issue and I got this phone sine 5/27 when it was released. I'll do a factory reset.
llaugerm said:
I'm having the same issue at home. I could be watching a video and suddenly stops. I don't know if it has to do something with root. I noticed it starts happening yesterday. I never had this issue and I got this phone sine 5/27 when it was released. I'll do a factory reset.
Click to expand...
Click to collapse
I'm not rooted and mine has done it ever since I got it (and did a factory reset before setting it up). I doubt resetting yours will fix your problem.
havanahjoe said:
I'm not rooted and mine has done it ever since I got it (and did a factory reset before setting it up). I doubt resetting yours will fix your problem.
Click to expand...
Click to collapse
Are you having this issue everywhere you go or just one specific place?
I had not noticed it at work, but I only got on the WiFi yesterday for a little bit. This morning it failed on me, so, that's two for two. Haven't used it in many places.
The hotspot works great though. I tether an iPod Touch in my car automatically whenever I drive and I haven't noticed any issues there.
havanahjoe said:
I had not noticed it at work, but I only got on the WiFi yesterday for a little bit. This morning it failed on me, so, that's two for two. Haven't used it in many places.
The hotspot works great though. I tether an iPod Touch in my car automatically whenever I drive and I haven't noticed any issues there.
Click to expand...
Click to collapse
I'm at work and I have been watching multiples videos and no issue at all.
I just noticed this today happening to me too. =(.
Pretty great phone otherwise! Also connected 5ghz to a RT-AC68U (the T-Mobile cellspot), flashed with an older Merlin firmware.
Had to reboot to get it to behave again.
Me too
I've been having this issue too. I've noticed that I lose data and WiFi calling simultaneously. I thought it was my router because we were having issues with the router dropping phones and laptop, but now with a new router it is only my phone that is having a problem.
this video should help https://www.youtube.com/watch?v=8Lc6Clf_L0k
Helps
[email protected]ail.com said:
this video should help https://www.youtube.com/watch?v=8Lc6Clf_L0k
Click to expand...
Click to collapse
Running DNSet has definitely helped with keeping the data flowing, and I appreciate that.
WiFi calling is still dropping. When I look in the settings it says "enabling" and just hangs.
What internet provider do you have I'm assuming Comcast
Sent from my SM-G386T using Tapatalk
This issue appears to be due to the 5ghz radio. I am not sure if it is software or hardware, but if you connect to the 2.4ghz band, the issue will go away.
Its most likely a issue with lollipop
Sent from my SM-G386T using Tapatalk
[email protected] said:
Its most likely a issue with lollipop
Sent from my SM-G386T using Tapatalk
Click to expand...
Click to collapse
Lollipop on the G4 maybe, but I have used a Nexus 6, a Moto X and a Dell Venue 7840, all running Lollipop, without issues. The G4 is the only one that has this issue. I never tested my old G3 on this network with Lollipop, I sold it before the update rolled out.
Problem fixed?
TheChefSLC said:
This issue appears to be due to the 5ghz radio. I am not sure if it is software or hardware, but if you connect to the 2.4ghz band, the issue will go away.
Click to expand...
Click to collapse
I switched to 2.4 ghz and WiFi calling appears to be staying connected. My provider is Oceanic Time Warner and my router is T-Mobile cell spot.
Fingers crossed and thanks for all the help.
Did these wifi problems start after root?
Mine were happening before root, I think. I switched to T-Mobile cell spot router right before I rooted because my old router was regularly dropping connections, and I have been paying attention more since I rooted. I am also caring for 11 month old twins, so things are kind of a blur. What I am saying is I might not be the most reliable source. I can say that switching from 5ghz to 2.4ghz seems to have solved my WiFi issue.

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