IMEI null and Service mode blank - Galaxy S 4 Active Q&A, Help & Troubleshooting

I just got a Samsung Galaxy Active SGH-I537. Trying to unlock it, I messed up the IMEI and am now getting the IMEI Null error message. I cannot get to the Service Mode, because it is blank. Is there a workaround?
Android version: 4.3
Kernel version: 3.4.02-2244695
[email protected] #1
Build numer: JSS15J.I537UCUBML2
SE for Android status:
Enforcing
SEPF_SAMSUNG-SGH-I537_4.3_0016

I tried to follow the directions fom here to fix the IMEI with QPST, but get "No phone connected" everytime.
I also tried this one, but will not find phone in DM mode. My Samsung Galaxy SGH-I537 does not open the Phone Util when I hit *#7284#. I found that *#0808# works to set the USB mode to RMNET+DM+MODEM.
The COM port is correct.

https://www.dropbox.com/s/en3iy1z3cljtdg0/com.assassin.shadow.imeichanger-1.apk
I acquired this from Aptoide app store I'm not sure if it works or not but if it does it should help you

What were you doing to unlock it?
It sounds like my i337. It's IMEI and baseband read null or unknown, and QPST wouldn't recognize any device.
Though this didn't fix mine, it was recommended to me that you could reflash the full firmware update through odin once or twice in the hope that it manages to repair or replace whatever damaged files you have.
Failing that you can flash the efs from another phone of the same model. On the S4 forum that helped some people restore their baseband and turn their null/unknown IMEI into "0 /00" which was actually useable. The danger with that is it seems your IMEI might be gone for good using that method, and require an illegal hack to try to re-inject your old IMEI (if that will even work).
Sorry I don't have anything better for you. Keep searching and post if something works for you!

Check out this link to see if it helps.
http://forum.xda-developers.com/showthread.php?t=2663629
Sent from my SAMSUNG-SGH-I537 using XDA Premium 4 mobile app

Papote13 said:
I just got a Samsung Galaxy Active SGH-I537. Trying to unlock it, I messed up the IMEI and am now getting the IMEI Null error message. I cannot get to the Service Mode, because it is blank. Is there a workaround?
Android version: 4.3
Kernel version: 3.4.02-2244695
[email protected] #1
Build numer: JSS15J.I537UCUBML2
SE for Android status:
Enforcing
SEPF_SAMSUNG-SGH-I537_4.3_0016
Click to expand...
Click to collapse
Can I ask what method you tried to unlock the IMEI?

Me 2
Exactly the same problem. Also I have a SGH-i537. IMEI null android 4.3 ML2

arlenesboyfriend said:
https://www.dropbox.com/s/en3iy1z3cljtdg0/com.assassin.shadow.imeichanger-1.apk
I acquired this from Aptoide app store I'm not sure if it works or not but if it does it should help you
Click to expand...
Click to collapse
tried but it didnt work

The same thing happened to me when trying to unlock the i537. After some research, it appears that there exists a bug that causes the null IMEI when one enters the *#9090# menu. Too bad I found out too late.

endoki said:
The same thing happened to me when trying to unlock the i537. After some research, it appears that there exists a bug that causes the null IMEI when one enters the *#9090# menu. To bad I found out too late.
Click to expand...
Click to collapse
FIX HERE BRO http://forum.xda-developers.com/showthread.php?t=2691264

chemicalx50 said:
FIX HERE BRO http://forum.xda-developers.com/showthread.php?t=2691264
Click to expand...
Click to collapse
Thanks a lot man, I had just done this myself and was coming here to post it. Confirmed: 100% working as per this fix.

endoki said:
Thanks a lot man, I had just done this myself and was coming here to post it. Confirmed: 100% working as per this fix.
Click to expand...
Click to collapse
So does this bring back the service menu and shows your imei number on *#06#

samsung galaxy s4 active - lost EMEI
Ziida said:
Can I ask what method you tried to unlock the IMEI?
Click to expand...
Click to collapse
do you ever get the EMEI fixed? I did the exact same thing by trying to unlock it.
Did you download the Odin software many people to refer to?

David182 said:
do you ever get the EMEI fixed? I did the exact same thing by trying to unlock it.
Did you download the Odin software many people to refer to?
Click to expand...
Click to collapse
I wound up getting my IMEI repaired by a gentleman using a z3x box. Since I was already rooted it took him about 5 minutes to do xD

Related

IMEI and Baseband unknown!!

Hello, i have one piece galaxy note with me that shows IMEI unknown BAseband version unknown when i check in about phone section...when i insert simcard it shows circle on top and no network....i tried flashing with N7000JPKK2_XSG_Android_2.3.6 which is just one file but still problem...help
Check /efs?
Atrix_E said:
Check /efs?
Click to expand...
Click to collapse
Well, i did some research on efs and i didnt back it up since this piece was brought to me after losing imei, baseband etc.
Can i still back it up and restore it?
who can help ???????????????
andrew21 said:
Well, i did some research on efs and i didnt back it up since this piece was brought to me after losing imei, baseband etc.
Can i still back it up and restore it?
Click to expand...
Click to collapse
You took the phone after losing imei and with no backup of efs folder.So how can u restore it?Only samsung service can do it
liliu said:
who can help ???????????????
Click to expand...
Click to collapse
on what?
Sent from my GT-N7000 using Tapatalk
liliu said:
who can help ???????????????
Click to expand...
Click to collapse
http://forum.samdroid.net/f70/repair-imei-s2-5729/
I think there is hope for you guys. I once had the same problem with my sgs2 and I searched everywhere... Until I found someone that send me a efs tar file... I told the guy it wouldn't work cause I tried everything... And I had to flash it with odin in the pda section... It totally solved the problem! I don't know where I found that guy but if you just search the net a bit longer, yoi could find it. Just search for efs tar file. It gives you another imei number so be carefull... It's forbidden in some countries...but yeah...
I also found some answers if I typed "baseband unknown galaxy note" in google. About somesort of tool...
Good luck!
Grts
liobeir said:
I think there is hope for you guys. I once had the same problem with my sgs2 and I searched everywhere... Until I found someone that send me a efs tar file... I told the guy it wouldn't work cause I tried everything... And I had to flash it with odin in the pda section... It totally solved the problem! I don't know where I found that guy but if you just search the net a bit longer, yoi could find it. Just search for efs tar file. It gives you another imei number so be carefull... It's forbidden in some countries...but yeah...
I also found some answers if I typed "baseband unknown galaxy note" in google. About somesort of tool...
Good luck!
Grts
Click to expand...
Click to collapse
Please, can I contact with you? I really need those files for fixing my phone...
You're original imei is specific to the phone and registered with Samsung and the network. If it's corrupted and you have no backup, there is no one who can restore it except samsung. You can create a new imei, but it's illegal and of no use at all. Don't get ripped off by people claiming they can restore your original imei, it's just not possible.
Sent from my GT-N7000 using xda premium
Have you tried flashing a 3 file gb firmware in odin? That always worked for me in the sgs1 days, if it does work get that efs folder backed up immediately
Sent from my GT-N7000 using Tapatalk 2
EDIT: http://forum.xda-developers.com/showpost.php?p=17587351&postcount=1
I Want N7000XXLPY Efs Image Please Urgent
do not share your efs with him, it contains imei for your device only...
If this guy didnt do a efs backup of mint factory condition, to bad...
Only Samsung or cvxcvx can fix it for you!
N7000 repair IMEI "Unknown", Baseband "Unknown", Serial "Unknown"
Please, if anyone can upload EFS.bin readed from N7000 for NSPRO
I want try repair EMEI, Baseband, Serial...
Thanks
sloper said:
Please, if anyone can upload EFS.bin readed from N7000 for NSPRO
I want try repair EMEI, Baseband, Serial...
Thanks
Click to expand...
Click to collapse
Read the post before yours. It's not possible to do it because of the unique IMEI. If you do not have your old one (written on a sticker inside your device) then there will be not solution.

[Q] My Note N7000 does not recognize sim.

Hi,
Recently I have bought a used N7000.
While selling the phone, the guy said its locked and unfortunately I did not have a sim card to verify whether it was locked or messed up.
Now after some days when I tried putting a simcard then I realized that It did not recognize the sim card nor asked for the unlock code.
So I guess it is messed up and not locked.
So below it the problem stated:
When I insert a sim card into it, it does not recognize and I see a circle slashed through it.
In details(about phone) I see Network as Unknown.
then I wanted to know if the phone was rooted so checked with root checker. The phone is not rooted.
It running on 4.0.4.
I have done some research on it, but could not find a satisfying solution for it.
I am not very familier with technical knowledge in terms of android.
Prior to it I have just rooted a HTC explorer and installed cw10 into it.
Seeking a help from any of you. I dont want to brick this phone.
Thanks in advance
Please check your IMEI in the Settings-About Device-Status.
Does it start with 004999.... or 00000...?
(Please do not post your IMEI here if it is a correct one)
ThaiDai said:
Please check your IMEI in the Settings-About Device-Status.
Does it start with 004999.... or 00000...?
(Please do not post your IMEI here if it is a correct one)
Click to expand...
Click to collapse
It starts with "0049".
Looks like a developer imei
nokiamodeln91 said:
Looks like a developer imei
Click to expand...
Click to collapse
Just searched about imei's starting wit 0049.
Guess I gotta fix generic imei first.
No, install my Rom and you get the workaround I use. No problem with the developer iMEI.
Sent from my GT-N7000 using xda premium
i'm a formal n7000 user now i usw n7100 ! i gave my n7000 to my sister factory restored and after a week she said that sim is not detected ! my imei is not a devloper imei and also its root is corrupted ! can't use super su or any root apps
yash1331 said:
i'm a formal n7000 user now i usw n7100 ! i gave my n7000 to my sister factory restored and after a week she said that sim is not detected ! my imei is not a devloper imei and also its root is corrupted ! can't use super su or any root apps
Click to expand...
Click to collapse
Install a stock Rom for your region (Thailand?) with PC Odin and check again.
(india) tried but it didn't worked ! maybe a hardware damage
deleted, all necessary said before.

Phone does not connect to Network (started after being stuck at samsung logo)

Hi everyone,
I rooted my note and was using Jon ROM V3 for the last 3 months. Never had any malicious apps and my phone was working as usual.
Yesterday I took my phone and see that it is stuck at Samsung logo (an hour ago it was working fine). Tried reset and re-flashed ROM but no luck.
Later through download mode i flashed Official Indian Firmware(I live in India). Now I by passed the logo screen and the phone shows full signal bars but not able to connect to carrier network.
(tried all basic work out like removing battery/sim and re-inserting to phone and boot up)
I pressed power key and it did not show the power menu , it directly switched off mobile.
I rooted again with Philz kernel and flashed JON ROM. Still i see that my phone is not able to connect to any network. Also I observe that even here on this ROM when i press power key it directly turns off.
This is weird. I thought my IMEI was wiped off but im lucky to see that its still there.
I need your help. Im without my phone for the last 2 days now.
-
Jonathan
Note - I find that my IMEI number has been changed (to some generic IMEI 004999010640000) after i flashed the official firmware !!!! that's why it is not connecting to any network.
Someone please help me.
How did you flash the official firmware?
was it a tar file or a zip? I mean did you use odin?
chickoo.t90 said:
How did you flash the official firmware?
was it a tar file or a zip? I mean did you use odin?
Click to expand...
Click to collapse
It was a tar file The official Indian firmware I got from sammobile
either a glitch or you selected by accident clear efs.
anyways without efs backup hard to recover emei.
Do you get the simcard enter pinscreen on boot? If you dont then its not imei, if you do then you need someone like cvxcvx, search to fix it. That or Samsung
chickoo.t90 said:
How did you flash the official firmware?
was it a tar file or a zip? I mean did you use odin?
Click to expand...
Click to collapse
baz77 said:
either a glitch or you selected by accident clear efs.
anyways without efs backup hard to recover emei.
Do you get the simcard enter pinscreen on boot? If you dont then its not imei, if you do then you need someone like cvxcvx, search to fix it. That or Samsung
Click to expand...
Click to collapse
No I do not enter pin for simcard. I see my imei has been changed to 004999010640000. I tired fixing one problem and got onto another.
I guess there is no way other than sending my device to Samsung !
Anyways I appreciate your help. Thanks
jonastro said:
No I do not enter pin for simcard. I see my imei has been changed to 004999010640000. I tired fixing one problem and got onto another.
I guess there is no way other than sending my device to Samsung !
Anyways I appreciate your help. Thanks
Click to expand...
Click to collapse
You have a so called "developer IMEI". If you didn't safe your EFS then there is no real chance to restore it yourself.
There is a member (cxlcxl) who has hardware and can restore the original IMEI remotely.
But you still can use your device. Try to change the Sim Pin in the settings: you can use the same Pin for old and new (this is easier for me because sometimes I forget the new number).
After this the network connection should come back.
My workaround in my Pristine Custom Rom: one different jar-file that doesn't have the checks on startup from my old XXLSC dump. With this it works completely normal: Sim and Pin are always recognized from startup. I'm using this for many months now.
ThaiDai said:
You have a so called "developer IMEI". If you didn't safe your EFS then there is no real chance to restore it yourself.
There is a member (cxlcxl) who has hardware and can restore the original IMEI remotely.
But you still can use your device. Try to change the Sim Pin in the settings: you can use the same Pin for old and new (this is easier for me because sometimes I forget the new number).
After this the network connection should come back.
My workaround in my Pristine Custom Rom: one different jar-file that doesn't have the checks on startup from my old XXLSC dump. With this it works completely normal: Sim and Pin are always recognized from startup. I'm using this for many months now.
Click to expand...
Click to collapse
Thanks. BTW I jus gave my phone now to Samsung service center. They said its easy for them to restore my original IMEI and they charged me 150Rupess (3 Dollars) :good:
Really? Just $3
jonastro said:
Thanks. BTW I jus gave my phone now to Samsung service center. They said its easy for them to restore my original IMEI and they charged me 150Rupess (3 Dollars) :good:
Click to expand...
Click to collapse
sweet!
nokiamodeln91 said:
Really? Just $3
Click to expand...
Click to collapse
Aha , yes not joking.

[Q]Sim locked

So after installing "Galaxy S5 Mini Alpha/A5" my device showed error, fixed this by installing stock firmware and "CF Auto Root". And now theres no problems except when I try to call someone it says "Not registered on network." or starting up phone where it asks for pin it also displays "SIM is locked" . Also found out that my IMEI is different from the one in the back of the case when removing battery. What are changes that I can call again? Is it possible to restore imei to call again? Also tried every option I found from google, but no success.
Thank you fellows for no help.
ruuno said:
Thank you fellows for no help.
Click to expand...
Click to collapse
Possible way to restore your original IMEI is to initialize it through Kies 3, but this will remove root and flash latest stock firmware available for your phone, you need to enter your model number and serial number if Kies 3 couldn't detect them.
You cannot restore EfS/IMEI with Kies, only via backup you have done before.
Thanks for help.
User_99 said:
You cannot restore EfS/IMEI with Kies, only via backup you have done before.
Click to expand...
Click to collapse
Thank you very much for reply. But if I don't have any backup. Does that mean I cannot use my phone for calling anymore? Or do I have to go to the shop I bought it from.
I think so.

HARD BRICKED Note 5

completely lost and its been a week of em trying to get this phone to accept sp,ething form odin and still noluck ive been glued to this computer and learned alot but nothing that has been able to fix my issue, any help would be appreciated please and thankyou
jpres1991 said:
completely lost and its been a week of em trying to get this phone to accept sp,ething form odin and still noluck ive been glued to this computer and learned alot but nothing that has been able to fix my issue, any help would be appreciated please and thankyou
Click to expand...
Click to collapse
Can you please elaborate. .what exactly the issue...what you did?
manishvy said:
Can you please elaborate. .what exactly the issue...what you did?
Click to expand...
Click to collapse
i have had my device rooted since the week i got it in october successfully, no issues. when i got the phone it was on the oi6 firmware, rooted it and put MOAR rom on it, no issues. then on the 23rd the day before i was going to go out of town i changed my primary google account password on my device, and for some reason i couldnt tell you why other than it didnt seem that it would be of any significance that OEM UNLOCK option was enabled so i turned it off not thinking anything of it, and right after i reboot the phone i found myself in a bootloop. only going to samsung galaxy note 5 powered by android with little red writing at top that says custom binary blocked by FRP lock. so i did some research and it became obvious what my issue was that the oem unlock should never had been touched. from what i figure, but that didnt validate why i was never given the chance to actually verify my account being that the device hasnt booted back into the os or any screen other than the splash screen i mentioned and download mode. thats the only two things i can access my download screen reads this
ODIN MODE
DOWNLOAD SPEED: FAST
PRODUCT NAME: SM-N920P
CURRENT BINARY: Custom
SYSTEM STATUS: Custom
FRP LOCK: ON
Secure Download: Enabled
KNOX WARRANTY VOID: 1 (0x0500)
AP SWREV: B:2 K:0 S:0
i have tried flashing stock oi6, ive tried PIT file for oi6 ive gotten errors starting from couldnt open com port ehich seems to vary from the different versions of odin more or less, ive gotten complete write fail error, ive gotten COULDNT GET PIT FOR MAPPING as well as THERE IS NO PIT, and so i tried flashing one andit failed or just wouldnt go through, i mean ive just about ran the well dry as far as what ive read to do. Odin recognozes the device, i just cant get it to flash anything. as for all i know the device is wiped. my assumption.
http://forum.xda-developers.com/showthread.php?t=3191927
FRP LOCK ON Can't ODIN firmware... Lord help me.
---------- Post added at 08:31 PM ---------- Previous post was at 08:31 PM ----------
Seems this guy got his working
Try use Samsung KIES (or Samsung Smart Switch) on Windows PC to flash/restore your firmware. I've never had to this way though.
And BTW. This is not a "hard brick", so your thread title is misleading. It's "soft"...
jpres1991 said:
i have had my device rooted since the week i got it in october successfully, no issues. when i got the phone it was on the oi6 firmware, rooted it and put MOAR rom on it, no issues. then on the 23rd the day before i was going to go out of town i changed my primary google account password on my device, and for some reason i couldnt tell you why other than it didnt seem that it would be of any significance that OEM UNLOCK option was enabled so i turned it off not thinking anything of it, and right after i reboot the phone i found myself in a bootloop. only going to samsung galaxy note 5 powered by android with little red writing at top that says custom binary blocked by FRP lock. so i did some research and it became obvious what my issue was that the oem unlock should never had been touched. from what i figure, but that didnt validate why i was never given the chance to actually verify my account being that the device hasnt booted back into the os or any screen other than the splash screen i mentioned and download mode. thats the only two things i can access my download screen reads this
ODIN MODE
DOWNLOAD SPEED: FAST
PRODUCT NAME: SM-N920P
CURRENT BINARY: Custom
SYSTEM STATUS: Custom
FRP LOCK: ON
Secure Download: Enabled
KNOX WARRANTY VOID: 1 (0x0500)
AP SWREV: B:2 K:0 S:0
i have tried flashing stock oi6, ive tried PIT file for oi6 ive gotten errors starting from couldnt open com port ehich seems to vary from the different versions of odin more or less, ive gotten complete write fail error, ive gotten COULDNT GET PIT FOR MAPPING as well as THERE IS NO PIT, and so i tried flashing one andit failed or just wouldnt go through, i mean ive just about ran the well dry as far as what ive read to do. Odin recognozes the device, i just cant get it to flash anything. as for all i know the device is wiped. my assumption.
Click to expand...
Click to collapse
just flash latest stock firmware through odin and your phone will be completely wiped and back to normal.
54NJ41 said:
just flash latest stock firmware through odin and your phone will be completely wiped and back to normal.
Click to expand...
Click to collapse
You can't if OEM UNLOCK is not enabled. ...
UpInTheAir said:
You can't if OEM UNLOCK is not enabled. ...
Click to expand...
Click to collapse
how do you reckon i flash it using kies or smart switch ? i dont have my serial number and the device isnt recognized in kies or smart switch
jpres1991 said:
how do you reckon i flash it using kies or smart switch ? i dont have my serial number and the device isnt recognized in kies or smart switch
Click to expand...
Click to collapse
It's on the box your bought it with. ...
UpInTheAir said:
You can't if OEM UNLOCK is not enabled. ...
Click to expand...
Click to collapse
for me it worked and use latest Odin
UpInTheAir said:
You can't if OEM UNLOCK is not enabled. ...
Click to expand...
Click to collapse
UpInTheAir said:
It's on the box your bought it with. ...
Click to expand...
Click to collapse
im 100 % sure ive tried all the numbers on the box
jpres1991 said:
im 100 % sure ive tried all the numbers on the box
Click to expand...
Click to collapse
I'm sorry, this is where my help ends.
Awfully suspicious if you can't find your serial number.
They all come on the sticker that seals the two halves of the box. This is standard from Samsung.
And you're in the wrong forum. .
UpInTheAir said:
I'm sorry, this is where my help ends.
Awfully suspicious if you can't find your serial number.
They all come on the sticker that seals the two halves of the box. This is standard from Samsung.
And you're in the wrong forum. .
Click to expand...
Click to collapse
WELL THANKYOU for your detective like skills considering i know my imei and meid by heart would you like photographs of my box
fact of the matter is is smart switch DOES NOT recognize the numbers give it a try detective
model number is SM-N920P
MEID_DEC: 256691545905342464
MEID_HEX: 99000583518500
ESN_HEX: 80ED70AD
ESN_DEC: 12815560877
SPC: 970920
jpres1991 said:
i have had my device rooted since the week i got it in october successfully, no issues. when i got the phone it was on the oi6 firmware, rooted it and put MOAR rom on it, no issues. then on the 23rd the day before i was going to go out of town i changed my primary google account password on my device, and for some reason i couldnt tell you why other than it didnt seem that it would be of any significance that OEM UNLOCK option was enabled so i turned it off not thinking anything of it, and right after i reboot the phone i found myself in a bootloop. only going to samsung galaxy note 5 powered by android with little red writing at top that says custom binary blocked by FRP lock. so i did some research and it became obvious what my issue was that the oem unlock should never had been touched. from what i figure, but that didnt validate why i was never given the chance to actually verify my account being that the device hasnt booted back into the os or any screen other than the splash screen i mentioned and download mode. thats the only two things i can access my download screen reads this
ODIN MODE
DOWNLOAD SPEED: FAST
PRODUCT NAME: SM-N920P
CURRENT BINARY: Custom
SYSTEM STATUS: Custom
FRP LOCK: ON
Secure Download: Enabled
KNOX WARRANTY VOID: 1 (0x0500)
AP SWREV: B:2 K:0 S:0
i have tried flashing stock oi6, ive tried PIT file for oi6 ive gotten errors starting from couldnt open com port ehich seems to vary from the different versions of odin more or less, ive gotten complete write fail error, ive gotten COULDNT GET PIT FOR MAPPING as well as THERE IS NO PIT, and so i tried flashing one andit failed or just wouldnt go through, i mean ive just about ran the well dry as far as what ive read to do. Odin recognozes the device, i just cant get it to flash anything. as for all i know the device is wiped. my assumption.
Click to expand...
Click to collapse
mate, its really nothing to worry about, it isnt hard bricked,
i had the exam same issue, that oem lock can be a real pain in the arse,
all you need to do is download the firmware, and i mean not just the same android version, but the same, as in oc1 ok1, what ever version you were rocking,
in my case it was the latest firmware available on sammobile,
and flash it via odin,
after that you must wipe cache, data, and factory reset to be a able to use your phone,
once booted,
you can login with you google account, enable oem unlock from dev mode, and install custom recovery and do what you do from there.
cheers
UpInTheAir said:
I'm sorry, this is where my help ends.
Awfully suspicious if you can't find your serial number.
They all come on the sticker that seals the two halves of the box. This is standard from Samsung.
And you're in the wrong forum. .
Click to expand...
Click to collapse
urmother93 said:
mate, its really nothing to worry about, it isnt hard bricked,
i had the exam same issue, that oem lock can be a real pain in the arse,
all you need to do is download the firmware, and i mean not just the same android version, but the same, as in oc1 ok1, what ever version you were rocking,
in my case it was the latest firmware available on sammobile,
and flash it via odin,
after that you must wipe cache, data, and factory reset to be a able to use your phone,
once booted,
you can login with you google account, enable oem unlock from dev mode, and install custom recovery and do what you do from there.
cheers
Click to expand...
Click to collapse
SO dont do the ok3 if thats not what i was on prior to this happening?
my phone isnt recgonized in odin now for some reason. it has been up until now
I can solve your problem with Fap Lock On
hoangps said:
I can solve your problem with Fap Lock On
Click to expand...
Click to collapse
ALL EARS
So long as you are using genuine Samsung firmware or smart switch you do not need OEM unlocked.
If Odin is not recognizing your phone something has gone wrong with either your drivers or your phone is in a bad state.
Power down your phone, if you have to because it is restarting, catch it so you get back into download mode.
Then follow these steps exactly as they are laid out.
Open Smart Switch, click MORE, click Emergency software recovery and initialization, click device initialization, type in your model number using caps and dashes such as SM-N9200 or whatever your device is, then input your serial number again using caps for all the letters in your SN, finally connect your phone to your PC and continue with the prompts from Smart Switch.
The problem is since you have a carrier version, smart switch may not work. There was a guy who said it would not work for an AT&T phone.
Good luck.
Edit: I checked in smart switch using the sprint model number and it took it so you should be good to go.
CodeNameRedNeck said:
So long as you are using genuine Samsung firmware or smart switch you do not need OEM unlocked.
If Odin is not recognizing your phone something has gone wrong with either your drivers or your phone is in a bad state.
Power down your phone, if you have to because it is restarting, catch it so you get back into download mode.
Then follow these steps exactly as they are laid out.
Open Smart Switch, click MORE, click Emergency software recovery and initialization, click device initialization, type in your model number using caps and dashes such as SM-N9200 or whatever your device is, then input your serial number again using caps for all the letters in your SN, finally connect your phone to your PC and continue with the prompts from Smart Switch.
The problem is since you have a carrier version, smart switch may not work. There was a guy who said it would not work for an AT&T phone.
Good luck.
Edit: I checked in smart switch using the sprint model number and it took it so you should be good to go.
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yes i can get it in download mode ive installed the drivers from samsung website for the note 5, and installed them. is there other drivers i should install fgor it to recognize it? i also am successful in getting smart switch to recognize the SM-N920P for my phone model but i am unclear on how to obtain the serial number that smart switch wants. ive tried the dec hex the imei esn hex and the spc none of which it accepts. i have the box and it doesnt say serial number anywhere so im lost when i get to that point
jpres1991 said:
i am unclear on how to obtain the serial number that smart switch wants. ive tried the dec hex the imei esn hex and the spc none of which it accepts. i have the box and it doesnt say serial number anywhere so im lost when i get to that point
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That is a problem then because you need that number. It should be labeled SN and should be a mix of letters and numbers. Perhaps sprint keeps those records on file.
Good luck.

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