Database Develop

Replacement LCD

Hi everyone,
I replaced my LCD screen and digitizer at the weekend and am now having a few problems. The battery is draining really quickly, in about 30mins. Could this be due to a non oem screen or something? (got mine off ebay)
I am also having a few issues with the power button, there was a small amount of tape in place but im unsure if this should go below the switch or above. To prevent the circuit board switch from shorting or something?
Any help appreciated.

how much did you paid for digitizer?

well I got an LCD with digitizer attached for $43

I'm needing the same, how difficult was it to put back together,
taking it apart isnt a problem but theres that many parts I'm not sure if I could put it back together correctly

Can you tell me how many different variants of the LCD are used in the Diamond? or there is just ONE LCD w/ digitizer..? And from where can I get them for a good price?

Well to be honest, I have only had problems since I changed mine and the phone is now unusable. Its quite easy to put back together, but it seems really easy to create shorts that cause problems and I think the quality of the LCD I bought is far below that of standard and is using lots of power.
Have ordered another screen from somewhere else and will try that but think I will get a leo next week as then im due an upgrade
Would still appreciate some help with my original questions?

I bought on ebay both/LCD+touch screen/. Price is fine 36US dollars. When you buy only on of this you have problem with right connection between LCD and touch screen. Picture have little contrast but not tragically. Battery draining is same. Touch screen is more sensitive than original.

changed lcd and gps doesnt work
hello everbody..
i changed lcd my diamond and gps doesnt work. what does it mean. please help me...

naytinger said:
hello everbody..
i changed lcd my diamond and gps doesnt work. what does it mean. please help me...
Click to expand...
Click to collapse
Maybe is problem with correct connect gps antenna to connector on board.

To update this I bought a new screen with digitizer from a US company and replaced the board that connects to the microphone and now more Diamond is as good as new.
Screen is as original and excellent quality

99048907 said:
well I got an LCD with digitizer attached for $43
Click to expand...
Click to collapse
Oh that high. A friend of mine got it for $27

99048907 said:
To update this I bought a new screen with digitizer from a US company and replaced the board that connects to the microphone and now more Diamond is as good as new.
Screen is as original and excellent quality
Click to expand...
Click to collapse
Thats great, the battery drainage fixed? If all worked you should post where and for how much you bought it. So other people in need would know

99048907 said:
To update this I bought a new screen with digitizer from a US company and replaced the board that connects to the microphone and now more Diamond is as good as new.
Screen is as original and excellent quality
Click to expand...
Click to collapse
Hi,
my screen today has just started displaying loads of lines over it, i have tryed flashing but the lines stay, there is even a ghost of the Win Mobile Lock screen symbol.
Is the screen broken?
please can you post where you got your working screen from as i think i need to buy one!!
thanks
MG

MysticGenius said:
Hi,
my screen today has just started displaying loads of lines over it, i have tryed flashing but the lines stay, there is even a ghost of the Win Mobile Lock screen symbol.
Is the screen broken?
please can you post where you got your working screen from as i think i need to buy one!!
thanks
MG
Click to expand...
Click to collapse
Was your screen original from HTC or you have replaced it before??

samy.3660 said:
Was your screen original from HTC or you have replaced it before??
Click to expand...
Click to collapse
Hi,
screen is original.
what happened was, i enabled win mobile autolock, and then i kinda had a fit. It was turning the screen on and off for about 1 second each time, i thought it would stop so i waited about 40 seconds, then hit the reset button.
when the phone reset it still had an "imprint" of the windows mobile lock screen on the screen, as if it had "burnt" all the white areas onto the screen.
I tryed to screenshot it, but it didnt show in a screenshot so i presumed the screen was wrecked.
I have left my phone without battery overnight and it SEEMS to have sorted itself out, but im not sure!
Thanks in advance
MG

p.brazauskas said:
Thats great, the battery drainage fixed? If all worked you should post where and for how much you bought it. So other people in need would know
Click to expand...
Click to collapse
Thought this was fixed but the battery drainage is still huge. The phone is now constantly hot, so have stopped using it. I have dismantled the phone countless times now as I thought there may be a short circuit but with no fix.
When I posted originally the battery was on 85% after 4 hours but then the next time I turned the screen on it was on 1%.
Its annoying as I loved my Diamond but now I just feel angry when I see it on my desk. Using an old moto flip phone at the moment which I hate, untill some shops get the leo back in stock. Tempted by the n900 also, any thoughts?

Hi,
I will change my Diamond's screen. Did you buy it online? If so, would you please send a link of the LCD w/ Digitizer that you bought. Thanks in advance

Kaiser Repair

Hi all
I own a kaiser for about 2 years now and guess what? it's conking out on me now. first it says cant detect sim card n memory card n now the whole screen is just freakin white all over it; no longer touch sensitive. im now sure it is a hardware problem cuz there's this annoyin clickin sound each time i slide te keyboard (probably sumthin is broken) n i changed it stock rom so many times oready.(this was when i had the cant detect sim prob b4 the white screen)
what i want to know is whether u guys or gals out there know how much will it cost me to repair it? is it worth it? or shud i just buy a new phone.

i have the same problem to..

how was urs? did u repair it?

Get a flex cable replacement. Thats it. Dismantle the body as well as the screen part. In between, there's a flat flexible cable connecting the upper part to the lower. Should be available through a better repair centre (like mine, but i hate receiving spam as well as sending. PM me for price.)

ARBSM said:
Get a flex cable replacement. Thats it. Dismantle the body as well as the screen part. In between, there's a flat flexible cable connecting the upper part to the lower. Should be available through a better repair centre (like mine, but i hate receiving spam as well as sending. PM me for price.)
Click to expand...
Click to collapse
thanks for the tip...got a new a flex cable n it works gud as new. almost bought a blackberry though. xd

farid1484 said:
thanks for the tip...got a new a flex cable n it works gud as new. almost bought a blackberry though. xd
Click to expand...
Click to collapse
I could cuddle you, just for not getting a blackberry. Thanks for following.

Anybody interested in buyin one that has the same problem?
My girl got me a Fuze

[Q] ace vibration not working!!!

sorry my ace vibration is not working now...i try changing the baseband but still is not working...anyone have the same problem as me...? or does anyone know what is this problem and how this solve it...? whoever knows the answer please help me solve this prob!!!!!!
thx in advance...

Maybe your phone didnt wants silent mode.

diditdr said:
Maybe your phone didnt wants silent mode.
Click to expand...
Click to collapse
meaning...? how can i make it vibrate...?

You could be a little more detailed by including in ur op which rom ur using/mods/ any change in settings etc...

alzest said:
You could be a little more detailed by including in ur op which rom ur using/mods/ any change in settings etc...
Click to expand...
Click to collapse
Yep, you should include more details. If you're using official firmware, and it's vibration-enabled already, you should take it to samsung center LOL

Dont use any vibrator apps
They ruin your phone
unwritten sentance

im using stock XXKPT adn the vibration is still not working...and i dint use any vibrator apps or anything...lol

Go to:
Menu -> Settings -> Sounds -> Silent mode Or Vibrate
i don't remember because my phone is smashed :/

evilxdeadly said:
Go to:
Menu -> Settings -> Sounds -> Silent mode Or Vibrate
i don't remember because my phone is smashed :/
Click to expand...
Click to collapse
i have tried it but still does not work...help!!!

In case it is an hardware problem!
*#*#0842#*#* - Device test (Vibration test and BackLight test)
The above code lets the user to check whether the vibrating mechanism is fine in terms of hardware or not however one may find quite many steps /procedures to troubleshoot the issue in case it is only arising because of s/w malfunction.
I too had this issue and did SO MANY THINGS to get rid of the problem like reflashing the rom , factory restore, flashing with official and unofficial roms etc.
At last i suspected the h/w issue and UNSCREWED my device.
I used some other mobile phone's vibration motor (it is HIGHLY recommended to purchase the one intended to be used in the particular device).
Note - Please DO NOT opt this option in case you do NOT know how exactly is it going to be (should it be like )
Also , make sure that u have proper tools to unscrew the device and open it up and a soldering kit and two 3-5 cm long thin copper wires (insulated).
Steps-
1. Switch off the phone, remove the back cover,memory card ,sim card and battery.
2. Unscrew the screws (5 in number).
3. Side grill (where volume and power buttons are situated) ,along with the grey colored back portion is to be pulled out SLOWLY with the help of a scalpel or any such similar thing (should be thin as it has to be inserted between the gap between side grill and lcd screen on front side).
4. Now, in the removed grey plastic panel, there will be a black rubber like material covering a tiny WATCH cell like structure (this is the VIBRATOR).
5. Now we need to remove this cell like structure (below the flash light's transparent plastic shield) VERY CAREFULLY , the cell is GLUED on the bottom side , so it is quite difficult to pull it out from the round cylindrical cavity.
6. Similar to step 5 , we need to remove the golden- brown strip attached to the vibrator.
7. Now we need to attach the new vibrator (purchased from market) in the similar manner the older vibrator was attached.
8. Pack the phone as it was in the first place. Please make sure to tighten the screws SLOWLY. once all the screws are placed in proper holes , tighten them all HALF and then after REST.(eg- 360 degree in 1st cycle - all screws then in 2nd cycle, tighten them all to most)
9. Now check , your phone's vibration should now work (Mine worked with a cheap, other phone's vibrator )
Congrats! We are done with the process.
I have attached two pictures for reference (they do not have original vibrator's depiction though).
Note- If u have some other phone's vibrator , u need to solder the two terminals on motor (vibrator) to the golden terminals (shown in the images)
NOTE - You can always visit any authorized service center to get things on track as it is of no use if u end up in RUINING your phone.
Thanks
Let me know if u succeed or if u require help.
All the best.
P.S- In case ur CAMERA has got some dust , u can remove it by simply cleaning the camera lens and inside of the transparent plastic shield (on the grey panel).

saurabhreigns said:
*#*#0842#*#* - Device test (Vibration test and BackLight test)
The above code lets the user to check whether the vibrating mechanism is fine in terms of hardware or not however one may find quite many steps /procedures to troubleshoot the issue in case it is only arising because of s/w malfunction.
I too had this issue and did SO MANY THINGS to get rid of the problem like reflashing the rom , factory restore, flashing with official and unofficial roms etc.
At last i suspected the h/w issue and UNSCREWED my device.
I used some other mobile phone's vibration motor (it is HIGHLY recommended to purchase the one intended to be used in the particular device).
Note - Please DO NOT opt this option in case you do NOT know how exactly is it going to be (should it be like )
Also , make sure that u have proper tools to unscrew the device and open it up and a soldering kit and two 3-5 cm long thin copper wires (insulated).
Steps-
1. Switch off the phone, remove the back cover,memory card ,sim card and battery.
2. Unscrew the screws (5 in number).
3. Side grill (where volume and power buttons are situated) ,along with the grey colored back portion is to be pulled out SLOWLY with the help of a scalpel or any such similar thing (should be thin as it has to be inserted between the gap between side grill and lcd screen on front side).
4. Now, in the removed grey plastic panel, there will be a black rubber like material covering a tiny WATCH cell like structure (this is the VIBRATOR).
5. Now we need to remove this cell like structure (below the flash light's transparent plastic shield) VERY CAREFULLY , the cell is GLUED on the bottom side , so it is quite difficult to pull it out from the round cylindrical cavity.
6. Similar to step 5 , we need to remove the golden- brown strip attached to the vibrator.
7. Now we need to attach the new vibrator (purchased from market) in the similar manner the older vibrator was attached.
8. Pack the phone as it was in the first place. Please make sure to tighten the screws SLOWLY. once all the screws are placed in proper holes , tighten them all HALF and then after REST.(eg- 360 degree in 1st cycle - all screws then in 2nd cycle, tighten them all to most)
9. Now check , your phone's vibration should now work (Mine worked with a cheap, other phone's vibrator )
Congrats! We are done with the process.
I have attached two pictures for reference (they do not have original vibrator's depiction though).
Note- If u have some other phone's vibrator , u need to solder the two terminals on motor (vibrator) to the golden terminals (shown in the images)
NOTE - You can always visit any authorized service center to get things on track as it is of no use if u end up in RUINING your phone.
Thanks
Let me know if u succeed or if u require help.
All the best.
P.S- In case ur CAMERA has got some dust , u can remove it by simply cleaning the camera lens and inside of the transparent plastic shield (on the grey panel).
Click to expand...
Click to collapse
My goodness!!!! I knew this was a hardware problem as i read the post but such a detailed method!!! Seems u a professional man!:thumbup:
I'm sure u hav workd at a repair shop
Just kiddin...
Sent from my GT-S5830 using xda app-developers app

What I recommend is taking it to a service centre. You'll be paying for the vibrator anyway so why not pay a bit extra for the service & be on the safer side ? If you take the risk yourself, it might land you in a deeper trouble perhaps with the delicate parts being handled & a lack of experience.
Sent from my Galaxy Ace GT-S5830 using xda premium

I am an Electronics and Comm. Engrr. by profession....
omega_warrior said:
My goodness!!!! I knew this was a hardware problem as i read the post but such a detailed method!!! Seems u a professional man!:thumbup:
I'm sure u hav workd at a repair shop
Just kiddin...
Sent from my GT-S5830 using xda app-developers app
Click to expand...
Click to collapse
Hahaha.
Well though i have never worked in any service center but I have experienced them a lot like- Nokia, Samsung ,Micromax, LG.
I have seen them working and if you ever get a chance to see the style of their working , u will feel PAIN in ur chest (Yeah , i am talking about authorized service centers only). I have been to Nokia centers more than 15 times, samsung - 5-6 times, MMX- 3 times, LG- 1 time.
Recently I had this camera lens dirt issue , I went to a local repair shop and he literally LOOTED me by drawing 250 Rs just for cleaning the camera lens (That too was not done properly) and he took merely 5 mins to unscrew - open- clean- pack.
Anyway, I preferred the idea to try it by own ( I think I should mention here that I am an Electronics and Comm. Engrr. by profession so dealing and playing with circuits, PCBs, Motherboards etc is not alien to me and may be this is why i have enough courage to take such risks.)
Moreover , my phone is about to complete 2 years and as the warranty is over and lack of trust on service centers I just do NOT want to visit them at all.:angel:

saurabhreigns said:
Hahaha.
Well though i have never worked in any service center but I have experienced them a lot like- Nokia, Samsung ,Micromax, LG.
I have seen them working and if you ever get a chance to see the style of their working , u will feel PAIN in ur chest (Yeah , i am talking about authorized service centers only). I have been to Nokia centers more than 15 times, samsung - 5-6 times, MMX- 3 times, LG- 1 time.
Recently I had this camera lens dirt issue , I went to a local repair shop and he literally LOOTED me by drawing 250 Rs just for cleaning the camera lens (That too was not done properly) and he took merely 5 mins to unscrew - open- clean- pack.
Anyway, I preferred the idea to try it by own ( I think I should mention here that I am an Electronics and Comm. Engrr. by profession so dealing and playing with circuits, PCBs, Motherboards etc is not alien to me and may be this is why i have enough courage to take such risks.)
Moreover , my phone is about to complete 2 years and as the warranty is over and lack of trust on service centers I just do NOT want to visit them at all.:angel:
Click to expand...
Click to collapse
I think we definitely need someone like you on our ace forums ! Welcome to XDA, welcome to the all awesome ace forum, the busiest & most active forum on XDA !
Sent from my Galaxy Ace GT-S5830 using xda premium

Thanks for the warm welcome.
Venomous Viper 119 said:
I think we definitely need someone like you on our ace forums ! Welcome to XDA, welcome to the all awesome ace forum, the busiest & most active forum on XDA !
Sent from my Galaxy Ace GT-S5830 using xda premium
Click to expand...
Click to collapse
I am really very pleased to receive such a warm welcome here.Thanks.
Hope to be helpful to others. :victory:

Venomous Viper 119 said:
I think we definitely need someone like you on our ace forums ! Welcome to XDA, welcome to the all awesome ace forum, the busiest & most active forum on XDA !
Sent from my Galaxy Ace GT-S5830 using xda premium
Click to expand...
Click to collapse
Is this THE most Active and busiest Forum on Xda? How can u claim that?
Sent from my GT-S5830 using xda app-developers app

omega_warrior said:
Is this THE most Active and busiest Forum on Xda? How can u claim that?
Sent from my GT-S5830 using xda app-developers app
Click to expand...
Click to collapse
I don't claim. Everyone knows it
Sent from my GT-Xperia S using xda premium

Xperia Z power button stopped working.

Hello, I have some big problem with my Xperia Z since yesterday:
The power button stopped working. It doesn't do anything. I can't lock the screen or unlock it. I did not drop the device or something, it just happened.
Sometimes when I press volume up, it acts like the power button and asks if I want to shutdown etc. Also I had the problem that my screen was upside down yesterday. I could not get it good and even changing the launcher did not help. Really strange, as if my sensor was completely going nuts.
Anyway, I am backing up right now, and I will try a factory reset. But this is just strange. I am running 4.2.2.
Anyone an idea what is going on?

Did you recently drop your z in to the water with the flaps open or something?

thalada said:
Did you recently drop your z in to the water with the flaps open or something?
Click to expand...
Click to collapse
I recently had it in the shower, but with the flaps closed.
Does it look like water damage?

I've recently had the same problem.
Also took in the shower, but because the backglass was lifted slightly from the case because of the overheating problem, water came inside and messed everything up.
Phone is now being repaired. And they said it is water damage.

ArnoudAR155 said:
I've recently had the same problem.
Also took in the shower, but because the backglass was lifted slightly from the case because of the overheating problem, water came inside and messed everything up.
Phone is now being repaired. And they said it is water damage.
Click to expand...
Click to collapse
That sucks. I hope they repair it for free then...
Update: I did factory reset but it did not help
And when I turn the device off, it automatically starts again... I think I have to send it for repair then

cognosco said:
I recently had it in the shower, but with the flaps closed.
Does it look like water damage?
Click to expand...
Click to collapse
Of-course, yes!
It looks some how water got in to the phone, even i had the same problem like you. Got it repaired from Sony Service center.

thalada said:
Of-course, yes!
It looks some how water got in to the phone, even i had the same problem like you. Got it repaired from Sony Service center.
Click to expand...
Click to collapse
I just checked the water detection stickers: USB and headphone are colored pink...
Now it is water-damage, this will cost lots of money and I didn't do anything wrong

cognosco said:
I just checked the water detection stickers: USB and headphone are colored pink...
Now it is water-damage, this will cost lots of money and I didn't do anything wrong
Click to expand...
Click to collapse
Just explain to them that, the flaps were closed but still water got in to the phone.

I got the same button failure when water went in during shower. Got a replacement from Sony.

I have sent it for repair. Not to the default repair center in the Netherlands but to another company which is specialized in repairs too. Cleaning the device costs 20 Euro. There is a chance other components will be broken too after opening/cleaning, but they will try their best.
I have chosen this option instead of returning to the shop/Sony. That because the devices in the Netherlands are sent to a company called Dynafix. Although they have 'fix' in their name their reputation is that they do not fix phones. They sent you big bills for unfixed phones. Mine has waterdamage and colored stickers anyway, so I already knew for 99% chance that I will have the phone returned unrepaired and have to pay a lot of money just for them to see the colored stickers. Or the chance that they will repair it but that it can cost more than 300 euro (they say they swap a lot of components and charge you a lot)...
I will update when I have my Xperia Z back.

cognosco said:
I have sent it for repair. Not to the default repair center in the Netherlands but to another company which is specialized in repairs too. Cleaning the device costs 20 Euro. There is a chance other components will be broken too after opening/cleaning, but they will try their best.
I have chosen this option instead of returning to the shop/Sony. That because the devices in the Netherlands are sent to a company called Dynafix. Although they have 'fix' in their name their reputation is that they do not fix phones. They sent you big bills for unfixed phones. Mine has waterdamage and colored stickers anyway, so I already knew for 99% chance that I will have the phone returned unrepaired and have to pay a lot of money just for them to see the colored stickers. Or the chance that they will repair it but that it can cost more than 300 euro (they say they swap a lot of components and charge you a lot)...
I will update when I have my Xperia Z back.
Click to expand...
Click to collapse
Good luck. Yes I understand. Service center folks are far from being considerate, atleast here in India. They lack knowledge and it's hard to reason with them.

Hello,
After submerging the phone under water it seems that the power button is pressed all the time.
Did anyone have this issue? Did the button start to work after a few hours?
I will try to dry it up....
It seems that all the new phones have issues. (Just switched from HTC One)

cognosco said:
I have sent it for repair. Not to the default repair center in the Netherlands but to another company which is specialized in repairs too. Cleaning the device costs 20 Euro. There is a chance other components will be broken too after opening/cleaning, but they will try their best.
I have chosen this option instead of returning to the shop/Sony. That because the devices in the Netherlands are sent to a company called Dynafix. Although they have 'fix' in their name their reputation is that they do not fix phones. They sent you big bills for unfixed phones. Mine has waterdamage and colored stickers anyway, so I already knew for 99% chance that I will have the phone returned unrepaired and have to pay a lot of money just for them to see the colored stickers. Or the chance that they will repair it but that it can cost more than 300 euro (they say they swap a lot of components and charge you a lot)...
I will update when I have my Xperia Z back.
Click to expand...
Click to collapse
Hmm my phone is going to be repaired/replaced under warranty with a pink water indicator in the Netherlands so it might be just bad luck :/.

xperia z
recently i buy an xperia z second-hand with the same problem, power button and speaker i've search for flex button (power and volume with microphone and speaker ) i wait for2 days to receive the pieces, i hope it will work fine after replacement ...but the last problem will be water haw i will make battery cover overheat rezistent ,i've thinking for a solid glue or something like that but not superglue ani ideea? :laugh:

Tell me if it worked for you! I could be ordering mine too then same problem with the power button
Sent from my C6603 using xda app-developers app

Update:
They have 'repaired' my Xperia Z. They swapped the mainboard. It did cost €235...
But I haven't been able to use my device anymore. When they gave my device back I noticed the following things:
- proximity sensor is not working
- notification led is not working anymore
- light sensor is not working anymore
(all those functions worked before I brought the device to them)
I went back to the store and told them about these problems. They said: for 35 euros we might be to fix this.
They tried but where not able to fix. I have not paid these 35 euros.
When I came home I accepted my loss of these sensors and I started installing my device and apps.
But there are even more problems!
- At a random time my device switches off, even if battery is full;
- Sometimes I can boot;
- Sometimes it even doesn't boot... Only wipe with Flashtool or through recovery can get the device booting again.
So I have paid an extra €235 and I can still throw it in the bin....
I think I am going to contact Sony...

cognosco said:
Update:
They have 'repaired' my Xperia Z. They swapped the mainboard. It did cost €235...
But I haven't been able to use my device anymore. When they gave my device back I noticed the following things:
- proximity sensor is not working
- notification led is not working anymore
- light sensor is not working anymore
(all those functions worked before I brought the device to them)
I went back to the store and told them about these problems. They said: for 35 euros we might be to fix this.
They tried but where not able to fix. I have not paid these 35 euros.
When I came home I accepted my loss of these sensors and I started installing my device and apps.
But there are even more problems!
- At a random time my device switches off, even if battery is full;
- Sometimes I can boot;
- Sometimes it even doesn't boot... Only wipe with Flashtool or through recovery can get the device booting again.
So I have paid an extra €235 and I can still throw it in the bin....
I think I am going to contact Sony...
Click to expand...
Click to collapse
You should have contacted Sony in first hand. Now that the phone has been messed up by a third company, they can claim that the warranty is voided!
Sent from my C6603 using xda app-developers app

Same to me
I just washed my Z with clossed then I dont know how vol up key+power key stop worked so I install smart screen on app I am in Syria and there is no support here

This is happening to me ion Xperia Z1.
BiG Mistake from my side coming back to Sony again. The phone is supossed to be waterproof. Everything was closed and suddenly... THIS.

CM17X said:
This is happening to me ion Xperia Z1.
BiG Mistake from my side coming back to Sony again. The phone is supossed to be waterproof. Everything was closed and suddenly... THIS.
Click to expand...
Click to collapse
I got some kind or real strange behavior just a secound ago.
My Powerbutton seemed not to work even after pressing it a few times, i than called myself and it worked (first though the battery would be empty).
Afterwards it worked again, no problems whatsoever.
What could that be? It wasnt dropped or washed or whatever, indicators are white

Broke my Xperia 1 ii Screen and Suggestions for Repair?

So I dropped my Xperia 1 ii yesterday at work and the screen cracked. Ironically my tempered glass I ordered came in today from Amazon. Is there anywhere I can go to repair my screen or buy a screen replacement?
Also has anyone else new their screen on their Xperia 1 ii? If so, where and how did you replace it? Does Sony repair these phones if I send it to them? Any idea on pricing etc? I really don't wanna have wasted $1,200. Someone please help me!

Hi there, I dropped mine too few days ago. Did you have yours fix? If so, can you point me the way? I'm in US, btw. thanks

tiunilohmu said:
Hi there, I dropped mine too few days ago. Did you have yours fix? If so, can you point me the way? I'm in US, btw. thanks
Click to expand...
Click to collapse
Hey sure thing! I actually contacted Sony repair center through their website and sent it in and got it fixed!

XxLammahdxX said:
Hey sure thing! I actually contacted Sony repair center through their website and sent it in and got it fixed!
Click to expand...
Click to collapse
Did they charge you? Was it in US Sony center?

Yeah definitely in the US and they charged me $280 to fix it because I had no insurance on the phone.

XxLammahdxX said:
Yeah definitely in the US and they charged me $280 to fix it because I had no insurance on the phone.
Click to expand...
Click to collapse
Which phone number did you use to call?
This? 1 812-920-4185

tiunilohmu said:
Which phone number did you use to call?
This? 1 812-920-4185
Click to expand...
Click to collapse
I believe so, I did a request online and they gave me a number

I did see anywhere that I can request online. Did you chat with an agent?

I meant "didn't see"

I will try to call them tomorrow. Thanks for your help.

did you guys get yours fixed? if yes can you help me get mine fixed too.
I bought it from amazon and used it for a week and then I used another brand charger I had to charge it and it was fine until it ran out of charge and turned off now it's stuck on the sony logo screen when I try to turn it on. I tried the 812-920-4185 and it keeps going to voice mail so left a voice mail and emailed them too but I still haven't gotten a reply. the phone was used for only a week or two.

Acho907 said:
did you guys get yours fixed? if yes can you help me get mine fixed too.
I bought it from amazon and used it for a week and then I used another brand charger I had to charge it and it was fine until it ran out of charge and turned off now it's stuck on the sony logo screen when I try to turn it on. I tried the 812-920-4185 and it keeps going to voice mail so left a voice mail and emailed them too but I still haven't gotten a reply. the phone was used for only a week or two.
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do you still have original charger ?
what happens when charge it while off
fully charge it and hold the power button and volume up (or down) same time then release when logo appears, it should open the recovery menu, clear cache x2 and reboot
if still not booting then connect to PC and do a reset repair using companion
using a 3rd party charger should make no difference unless it is faulty
if all else fails return it under warranty
there are plenty of forums that will help you resolve this problem including Sony support forum

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