AT&T HTC One on Vodaphone in NZ - One (M7) Q&A, Help & Troubleshooting

I'm from the US and am in New Zealand for a month. I own an HTC One which I purchased from AT&T and have been using on their network in the States. I've unlocked the phone, and also have S-Off. I've purchased a prepaid SIM card from Vodaphone in New Zealand. When I insert the SIM card, the phone asks me for the 8 digit SIM unlock code, so I entered the 8 digit PUK code provided by Vodaphone with the SIM. The phone tells me this code is invalid. I'm not quite sure why this isn't working - is it possible I need to load a different firmware to use the phone in New Zealand?
Kernel is 3.4.10-g31f7883
Firmware looks like 3.62.401.1
I'm currently using ViperOne ROM.
Certainly appreciate any input on this issue.
Thanks,
Josh

Well, I did not realize that bootloader unlock and SIM unlock are two different things. That's a bit confusing. Wish I had figured that out prior to flying here.

Epos7 said:
I'm from the US and am in New Zealand for a month. I own an HTC One which I purchased from AT&T and have been using on their network in the States. I've unlocked the phone, and also have S-Off. I've purchased a prepaid SIM card from Vodaphone in New Zealand. When I insert the SIM card, the phone asks me for the 8 digit SIM unlock code, so I entered the 8 digit PUK code provided by Vodaphone with the SIM. The phone tells me this code is invalid. I'm not quite sure why this isn't working - is it possible I need to load a different firmware to use the phone in New Zealand?
Kernel is 3.4.10-g31f7883
Firmware looks like 3.62.401.1
I'm currently using ViperOne ROM.
Certainly appreciate any input on this issue.
Thanks,
Josh
Click to expand...
Click to collapse
If I remember correctly (this is all from memory), for the unlock code to work, you need
1) correct (original) CID and MID
2) stock ROM (some were able to do it on custom ROMs, but not sure if all work or only certain ones)
3) stock firmware for above ROM
4) stock recovery
5) LOCKED or RELOCKED bootloader
6) S-Off won't matter, and that will be your ticket to unlock again
you can search the forum here for SIM UNLOCK, there are quite a few similar cases, which got solved by a combination of points 1 through 5.

If anyone stumbles onto this thread in the future...
Turns out I needed a code from AT&T, as I needed to carrier unlock the phone before being able to use the Vodaphone SIM. I tried contacting AT&T to get the code, but they won't give it to you unless you are out of contract.
I was able to get an unlock code using option 5 in this thread:
http://forum.xda-developers.com/showthread.php?t=2242473
I loaded a stock ROM, but left the bootloader and my custom recovery on there, and the unlock code worked just fine.

Related

[Q] Sim Unlock Code Not Accepted

Hi,
I have HTC one on Three UK network. I took Sim network unlock code from 3 different paid servers, All have given same code but code does not work. It says Sim Password incorrect. Spoken to supplier and he said it is some bug in new android system. Can anyone explain me how to fix this. I appreciate that.
I already 3 tried another source and checked imei etc.
talkways said:
Hi,
I have HTC one on Three UK network. I took Sim network unlock code from 3 different paid servers, All have given same code but code does not work. It says Sim Password incorrect. Spoken to supplier and he said it is some bug in new android system. Can anyone explain me how to fix this. I appreciate that.
I already 3 tried another source and checked imei etc.
Click to expand...
Click to collapse
Are you on a custom CID ? On a custom ROM? If yes, change them back to the original and it'll work.
attanasi0 said:
Are you on a custom CID ? On a custom ROM? If yes, change them back to the original and it'll work.
Click to expand...
Click to collapse
No it is original rom, original recovery but still not accepting. In attempt to flash i loaded up custom recovery now but unable to find any stock rom ruu on three. Hbot is 1.54 and s on and bootloader locked (i unlocked it using htcdev now)
talkways said:
No it is original rom, original recovery but still not accepting. In attempt to flash i loaded up custom recovery now but unable to find any stock rom ruu on three. Hbot is 1.54 and s on and bootloader locked (i unlocked it using htcdev now)
Click to expand...
Click to collapse
This is purely anecdotal but the phone I had before this was the s2 LTE model on AT&T, when they gave me the code it kept saying it was unsuccessful until I ran out of attempts. However when I actually put in a t-mobile sim card it worked fine and it was fully unlocked. Maybe try that?
Danmanlott said:
This is purely anecdotal but the phone I had before this was the s2 LTE model on AT&T, when they gave me the code it kept saying it was unsuccessful until I ran out of attempts. However when I actually put in a t-mobile sim card it worked fine and it was fully unlocked. Maybe try that?
Click to expand...
Click to collapse
You do know that to unlock the phone you need a SIM card from a different company inside the phone so that it asks for Network Unlock Code... SIM Lock is not the same...
attanasi0 said:
You do know that to unlock the phone you need a SIM card from a different company inside the phone so that it asks for Network Unlock Code... SIM Lock is not the same...
Click to expand...
Click to collapse
Obviously phone is asking for sim network unlock code when we put non accepted sim card. So phone is not unlocked. We do quite a lot unlocking and few phones get this error, we have to refund customer but I am seeking solution for it. It is only in Android phones (HTC and Samsung).. Samsung's we usually unlock using unlocking boxes but HTC One is not supported other than code. (Setool support older HBOOT).

HTC One Europe unlock

Hi guys,
I am writing because I have a friend in need and xda was more than helpful to me in the past. I have Samsung Note 2 but my friend owns HTC One European(probably) and the phone has a sim lock on it. It is bought in Bosnia and Herzegovina and he came to Austria to live now and phone is of course, not usable. Can you point me please to some unlock methods, free or not? Ive been searching a bit online and all I can find is unlock for HTC One Sprint. He has 4.4.2 now and update is available.
LaMpiR said:
Hi guys,
I am writing because I have a friend in need and xda was more than helpful to me in the past. I have Samsung Note 2 but my friend owns HTC One European(probably) and the phone has a sim lock on it. It is bought in Bosnia and Herzegovina and he came to Austria to live now and phone is of course, not usable. Can you point me please to some unlock methods, free or not? Ive been searching a bit online and all I can find is unlock for HTC One Sprint. He has 4.4.2 now and update is available.
Click to expand...
Click to collapse
There is many threads here regarding sim unlock, use the search option. Essentially, he will need to purchase an unlock code i.e from ebay (cost between 10-20$ US). Then when inserting the new sim card, he will get prompted to enter the sim unlock code. The phone must be on stock sense rom to use the unlock code. (some users reported successfully sim-unlocking their devices using arhd sense rom)
alray said:
There is many threads here regarding sim unlock, use the search option. Essentially, he will need to purchase an unlock code i.e from ebay (cost between 10-20$ US). Then when inserting the new sim card, he will get prompted to enter the sim unlock code. The phone must be on stock sense rom to use the unlock code. (some users reported successfully sim-unlocking their devices using arhd sense rom)
Click to expand...
Click to collapse
We have already done that. Code isn't working actually. Is there any way of determining the exact model of it? I've read that some codes don't work for Telenor Serbia or VIPnet Croatia. It's not the network from which he has bought it but it's also not possible that M:tel from Bosnia changed it's model somehow.

sim unlock code entry screen not coming up..help!

Hi all;
got my sim unlock code for the nexus 6. when i put in a non carrier sim and boot back up no menu comes up for me to enter the unlock code, just says no service, if i put the original carrier sim back in it works fine..any way to manually invoke the unlock code menu so i can enter it or any other tips..thanks in advance
I can't help with this but it may help others to say what carrier you're locked to..
Sorry..iT's locked to rogers in canada
Since the phone was already used on Rogers, perform a factory wipe to use a new carrier's SIM
My Rogers Nexus 6 came unlocked out of the box. I expect yours is as well. I have never heard of a locked Nexus device sold by a Canadian carrier.
Weird
..just says selected network (telus) what im trying to connect it to is unavailable. Factory reset at this point too

How to SIM Unlock?

Hey guys,
I have an AT&T M7 that is off contract and obtained an unlock code directly from AT&T.
Now, how do I go and SIM unlock my device?
Any help/suggestion is much appreciated.
Thanks
smokarz said:
Hey guys,
I have an AT&T M7 that is off contract and obtained an unlock code directly from AT&T.
Now, how do I go and SIM unlock my device?
Any help/suggestion is much appreciated.
Thanks
Click to expand...
Click to collapse
If you already have your unlock code thats a good thing. Now to use it, you must shut your phone down, insert a foreign sim card (from a different carrier than AT&T, borrow a friend's sim card if necessary), boot it up and you should get prompted to enter the sim unlock code. Once done your phone is sim-unlocked and will accept any carrier sim card. Your phone must be running the stock rom btw (or a stock-ish rom, will not work on Cyanogenmod for example but should work on ARHD).

Removing Simlock from HTC Mini 2 after update to CM 12.1

Hello all,
I have a UK HTC Mini 2 locked on EE, I would like to remove the simlock and as such I have purchased a code to do so from ebay. However, the code does not work, I have verified with the seller and he says it is correct so I assume it has something to do with me installing CM 12.1 (NostomoPop).
My phone is S-On, Bootloader unlocked, could somebody advise me how I could unlock the phone please??
Thanks :good:
ki99 said:
Hello all,
I have a UK HTC Mini 2 locked on EE, I would like to remove the simlock and as such I have purchased a code to do so from ebay. However, the code does not work, I have verified with the seller and he says it is correct so I assume it has something to do with me installing CM 12.1 (NostomoPop).
My phone is S-On, Bootloader unlocked, could somebody advise me how I could unlock the phone please??
Thanks :good:
Click to expand...
Click to collapse
The unlock works only on SENSE ROMs, so you can't unlock it on CM, AOSP or GPE ROMs. Even after you have unlocked you won't have network in non-sense ROMs.
kativiti said:
The unlock works only on SENSE ROMs, so you can't unlock it on CM, AOSP or GPE ROMs. Even after you have unlocked you won't have network in non-sense ROMs.
Click to expand...
Click to collapse
I'm sorry to come to this thread so late but I've only just seen it. I hope you have already solved your problem but just in case here is my experience.
I have a One Mini 2 which was bought from eBay locked to Vodaphone. I bought a SIM unlock code online and had the same problem, i.e. the code did not work.
Stupidly I had cut down my mini SIM card to a micro card using a template I found online and this turned out to be the problem. I ordered a new SIM card from Giffgaff (their cards now come as a 3-format card which you cna just pop out to the correct size) and, after doing a SIM swap on-line to the new card number, put the new card in and entered the number as supplied. It worked perfectly.
I had already unlocked the bootloader and installed TWRP while waiting for the new card to arrive.
I have installed several different roms, CM12, Carbon, AOSP, Nostromopop (by far the best!), reverted back to stock, gained S-OFF with Sunshine, reloaded full stock from RUU, reinstalled TWRP, reinstalled latest Nostromopop, SuperSU, and on and on and on. I've never lost mobile network since I put in the new SIM card and entered the number I was given originally to unlock it.
So just in case you are still having problems, that was my solution: get a new SIM card!
Good luck
Hi ajlajluk,
I am in the same position as you were - HTC one mini 2 simlocked to vodafone, tried online unlock codes with no luck. I have a giffgaff simcard and cannot get it working, can you elaborate more on exactly what you did to get the unlock code working?
"after doing a SIM swap on-line to the new card number, put the new card in and entered the number as supplied. It worked perfectly"
How do you mean sim swap? tranfered numbers?
Im not having much luck when attempting to flash a stock rom and Sunshine doesnt like the CM11/CM12 roms when I tried to S-OFF (to change CID).
Any advice massively appreciated
robertbourne86 said:
Hi ajlajluk,
I am in the same position as you were - HTC one mini 2 simlocked to vodafone, tried online unlock codes with no luck. I have a giffgaff simcard and cannot get it working, can you elaborate more on exactly what you did to get the unlock code working?
"after doing a SIM swap on-line to the new card number, put the new card in and entered the number as supplied. It worked perfectly"
How do you mean sim swap? tranfered numbers?
Im not having much luck when attempting to flash a stock rom and Sunshine doesnt like the CM11/CM12 roms when I tried to S-OFF (to change CID).
Any advice massively appreciated
Click to expand...
Click to collapse
Ignore me, sorted happy as larry

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