HI, This is my first android so bear with me!! I purchased a galaxy s4 active last October. Since then I dropped it and it has a small crack in the glass in the corner so Samsung wont help me. My phone worked fine after the drop and later took the update, however, aftyer some time I connected it to the computer and an ap i had on my computer ( I think it was part of an antivirus app) said my device needed a new driver and asked to install it at which I said ok. Whatever happened my phone doesnt work. I can start it up but I only get a message that says: Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again. I have done this time and time again to no avail. Kies says it doesnt recognize my device firmware. I have the update software on my pc and odin and I've tried to reinstall it on the phone with this notice on and in download mode. Either way it fails. Please help if you can, I'm stuck,aggravated, etc....etc.. Thank you MUCH for your time, Herbie :crying:
hbaer said:
HI, This is my first android so bear with me!! I purchased a galaxy s4 active last October. Since then I dropped it and it has a small crack in the glass in the corner so Samsung wont help me. My phone worked fine after the drop and later took the update, however, aftyer some time I connected it to the computer and an ap i had on my computer ( I think it was part of an antivirus app) said my device needed a new driver and asked to install it at which I said ok. Whatever happened my phone doesnt work. I can start it up but I only get a message that says: Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again. I have done this time and time again to no avail. Kies says it doesnt recognize my device firmware. I have the update software on my pc and odin and I've tried to reinstall it on the phone with this notice on and in download mode. Either way it fails. Please help if you can, I'm stuck,aggravated, etc....etc.. Thank you MUCH for your time, Herbie :crying:
Click to expand...
Click to collapse
Ok Sir in new in here but there are certain things i have already understand.
1. Your phone is the intl national versión or regular a&t version (SGH-I537)
2. Wich Android version were You runing before it brake down?
3. Have you tried to push volume down + power? That gets you to Odin mode.
4. If yours is attending version please check this http://forum.xda-developers.com/showthread.php?t=2625033
That's the whole 4.3 package if your noon look for Odin 3.09 it's way more understandable on where you have to put each package.
5. If your phone is intl version please check samobile
For your phone software and make sure you have downloaded the drivers for your phone.
You can look for them in Samsung.com
alphabeast said:
Ok Sir in new in here but there are certain things i have already understand.
1. Your phone is the intl national versión or regular a&t version (SGH-I537)
2. Wich Android version were You runing before it brake down?
3. Have you tried to push volume down + power? That gets you to Odin mode.
4. If yours is attending version please check this http://forum.xda-developers.com/showthread.php?t=2625033
That's the whole 4.3 package if your noon look for Odin 3.09 it's way more understandable on where you have to put each package.
5. If your phone is intl version please check samobile
For your phone software and make sure you have downloaded the drivers for your phone.
You can look for them in Samsung.com
Click to expand...
Click to collapse
My phone is regular at&t version SGH1537 and I updated it to 4.3 OTA before it broke down. As I stated I have the update ( 4.3 ) on my computer and Odin, so of course I tried the download mode but odin said the process failed and my phone is stuck. It wont start up any further than this message!!! :crying:
hbaer said:
My phone is regular at&t version SGH1537 and I updated it to 4.3 OTA before it broke down. As I stated I have the update ( 4.3 ) on my computer and Odin, so of course I tried the download mode but odin said the process failed and my phone is stuck. It wont start up any further than this message!!! :crying:
Click to expand...
Click to collapse
Try reinstalling the drivers for the i537 (as mentioned before they're on Samsung's site). Also make sure you're using the USB cable that came with the phone. For some reason, not all USB cables will work properly. As long as you can get into Download mode there is no reason you shouldn't be able to Odin back to stock. Make sure the Odin files you downloaded aren't corrupted by checking the MD5. Just keep trying Odin on different computers, with different cables, and different USB ports until it works. It sucks, but for some reason Odin is super picky about what it needs to work properly.
Devo7v said:
Try reinstalling the drivers for the i537 (as mentioned before they're on Samsung's site). Also make sure you're using the USB cable that came with the phone. For some reason, not all USB cables will work properly. As long as you can get into Download mode there is no reason you shouldn't be able to Odin back to stock. Make sure the Odin files you downloaded aren't corrupted by checking the MD5. Just keep trying Odin on different computers, with different cables, and different USB ports until it works. It sucks, but for some reason Odin is super picky about what it needs to work properly.
Click to expand...
Click to collapse
Awesome, thank you so much! I will try everything you said. I will let you know how its turned out. Thanks again Herbie
Related
Hey folks. I'm hoping to get through this in one piece, with one walkthrough.
I recently messed up in flashing a Rom to my Captivate. It cleared the phone of firmware and left me with the AT&T splash screen.
I bought a jig, and am now at the "Downloading..." screen and am trying to take this slowly to ensure a properly functioning phone (I've been without for two weeks now).
I've read through the sticky post [link]http://forum.xda-developers.com/showthread.php?t=884364[/link] and have most of the downloads. The Odin link is dead, and I don't have the proper version (I used a version I later found out was bad).
What I'm hoping for is to get someone to show me where the proper version of Odin is, and maybe give me a quick guide to doing this for a Rogers Galaxy S Captivate.
I hope I'm not coming off as lazy, but I tried this solo, and it went awry. Thanks for any help in advance.
This is the link for Odin. http://forum.xda-developers.com/showthread.php?t=731989
You want to Open Odin, then use the jig to put the phone in download mode, connect usb to your computer and wait until odin recognizes your phone. Click Start and sit back and wait. You should then be able to put whatever rom you want on the sd card and flash
Okay. I got the proper download, and used Odin. It reported success.
I haven't unplugged the phone from the computer yet, but it's also not showing as a drive on my computer. I'm at the stage where I'm supposed to root the phone after using Odin and before flashing.
Should I unplug the phone, or is that going to send me back to square one?
JavaMac said:
Okay. I got the proper download, and used Odin. It reported success.
I haven't unplugged the phone from the computer yet, but it's also not showing as a drive on my computer. I'm at the stage where I'm supposed to root the phone after using Odin and before flashing.
Should I unplug the phone, or is that going to send me back to square one?
Click to expand...
Click to collapse
If you used that Odin 1 click you will have the AT&T version, it will work but you will have the AT&T boot up screen. After it is finished your phone should reboot by itself. If it didn't try pulling the battery and then turn it back on.
Driver Installation Issue at Fault?
Okay, so I'm starting to wonder what's going on with the communication between my phone and my computer. I have the drivers, but when I try to install them (64 bit, for a dual-core, right?), it claims to fail.
I think maybe that this is the reason I can't get the computer to recognize the drive. Also, when plugged in last time, it said it failed to install drivers again. Even when the phone was operational, I had issues with that.
So . . . I'm wondering if maybe I solve that and the issue becomes seamless. Any thoughts on this would be appreciated, as it seems I'm stuck until I get the phone to register. Even Odin won't see it now, although I've already passed that step. F-Bomb.
Did you get the drivers right from samsung web site if not thats why they wont install i had same thing when i got my cappy.
I got drivers from.samsung.com installed em worked perfect sence. i kept the download saved had to install em a few times over the last 9 or so months. Only because of all the dam software hardware i run. Good luck
Sent from my GT-I9000 using XDA App
Just because it's a dual core processor in the computer doesn't mean you have a 64 bit OS.
You might want to know what version of windows you have...just a thought.
Okay . . . I can't seem to resolve this driver problem, nor can I move forward in the previous issue of getting my phone back to a functional state.
I can't imagine what I'm doing wrong that everyone else managed to avoid. Could I maybe request some one-on-one time with an experienced Rogers user? Just to recall the exact steps they took in order to successfully UNSCREW their phone.
Again, I appreciate all the help. Every post is making progress. I'm just frustrated at my ineptness with solid state installations.
I'm still not able to install the drivers or get my computer to register the phone as a drive. I did a bit more reading, but I've found nothing but different driver links. Has anyone else had this installation failure?
I have had driver problems before...try plugging up phone; on computer control panel, device managment , go to were it has device (just click then till se something about samsung) then uninstall drivers, next unplug phone, reinstall drivers that are on design gears (developer) thread for odin one click, next plug up phone sbf it will say new hardware and install drivers then see if that works... Ps if need to just pm me and I will get back to you to try and help
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
A side note: I just tried it from my computer and the link if good and they work
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Try it again, however this time plug your USB cable into the USB port in the back of the computer.
Drivers were installed properly with Toolbox. Thanks for the help
Just bought this galaxy 9001 phone, and installed kies.
Kies says there is an update for the phone, so sure i want to update.
Kies download firmware fine, but the phone dosnt update , now 3 try waited for 1 hour now, and the update meter is still 0 %.
The phone shows " Downloading do not turn off target " .
Well anybody , am i missing anything here.
My latest wave 8500 updated fine trough kies.
ps. did af total reinstall after disposing my old wave phone.
please help.
Try to reinstall the drivers in kies.
There is a option connection problem.
Try another usb port.
Try another cable.
If you got the option, try anther pc/laptop
Sent from my GT-I9001 using XDA App
Same thing happened to me the first time ever i tried to update through kies, i can suggest the same thing suggested by outbrood: try using another usb port or another pc.
Sent from my GT-I9001 using XDA App
I had exactly the same.. stop using Kies and go for Odin!
ok Tried on my wifes pc today, and the same thing happens. i can see kies is downloading, and preparing, the phone turns on with a little green guy, and now stock at 0%. the pc isn´t frozen, and taskman tells my both kies and firmware update is running.
How long does it normaly take to update the phone. im at over 1 h. now and nothing had happend.
About odin, is future update through kies still possible.
Remember my old wave phone, after manualy update , kies then complaind about not been able to update to my phone, cause wrong firm installed.
Yes but what does it care? Kies is known as a bad flashing tool. Odin is much better.. If you are using Win7 x64 you can forget using Kies properly. I suggest you just backup your numbers using kies and then start using Odin.
Odin is much better. Kies bricks phones.
sent from my Nexus S
picorama said:
ok Tried on my wifes pc today, and the same thing happens. i can see kies is downloading, and preparing, the phone turns on with a little green guy, and now stock at 0%. the pc isn´t frozen, and taskman tells my both kies and firmware update is running.
How long does it normaly take to update the phone. im at over 1 h. now and nothing had happend.
About odin, is future update through kies still possible.
Remember my old wave phone, after manualy update , kies then complaind about not been able to update to my phone, cause wrong firm installed.
Click to expand...
Click to collapse
When I first updated my phone through Kies it took about 15-20 minutes, if you want to update your phone using Stock Rom (that is the ROM you're trying to update throgh kies - you have to take note of the number and letters before updates) i advice you too to use Odin.
Ok ill give odin a go.
Does odin clear all settings and apps installed, like MultiLoader did when flashing my wave.
I know about falshing the right firmware, it was a ***** to get my hands on Danish firm to the old wave, hope i more luck finding the latest in danish for the Galaxy.
Right now im very very happy that i flushed that sammy wave the galaxy is so much faster and fun to use.
thanks for replying. Odin it is.
A friend just managed to update his SGS+ via Kies after 12 or something hours of failed attempts (he did try everything from drivers to USB port and cable)
The official update stopped mid-download at a random percentage every time.
His PC was running Win7 x64 and on his final attempt he used another computer with Win XP that did the trick.
The good thing after this adventure of his was that all the apps, messages and settings were kept.
wonder if a virtual xp inside win7 32bit , would do the job.
picorama said:
wonder if a virtual xp inside win7 32bit , would do the job.
Click to expand...
Click to collapse
Quite risky in my opinion, as USB has to be connected through virtualization layers. This might work without any issues but could cause severe problems as well.
I personally tried to connect with KIES from a Win XP vm running on Win7 x64 natively (with vmware Workstation) and it did not work properly.
Tried it several times and with various boots and settings.
But I may have been too impatient, on my netbook KIES also needed several attempts to get connected to the phone.
In the end, I flashed with Odin, that worked right at the first attempt.
If you have Windows 7 on 32 bits you can update via Kies.I updated my phone without any problems when I was using stock ROM.I now just use it for backup.
Windows 7 32 bit never faced this type of problem but yups my friend bricked his phone while updating through kies so be careful also
Kies tried to make a connection to Note but fail. I got error message, can not start service on device, please disconnect then reconnect the device. any help please.
note can connect only to the latest kies version. mine is 2.1.1.11124_17. make sure u have the latest kies version.
even after the latest version, sometimes i had problem connecting to kies.
i first opened the kies application in my pc and then connected the cable to phone. it helped. but occasionally i had the connecting problem.
if you need kies just for a transfer,then try using kies air in your phone.
cheng6991 said:
Kies tried to make a connection to Note but fail. I got error message, can not start service on device, please disconnect then reconnect the device. any help please.
Click to expand...
Click to collapse
Try these steps,
Make sure you are in Stock ROM
Upgrade Kies
Re install USB Drivers in PC
Try with different USB Ports
Try with Different USB Cable
Try this:
With Kies opened and cable connected, shut down the phone, wait until the menu and return buttons close, then restart phone.
I tried 2 computers already.
cheng6991 said:
I tried 2 computers already.
Click to expand...
Click to collapse
Turn Off USB Debugging Mode then try.
Settings > Application > Development >
This should work.
I have tried all the suggestions except that power off the phone then restart it.
cheng6991 said:
I have tried all the suggestions except that power off the phone then restart it.
Click to expand...
Click to collapse
Try with that , if that also dint work , you do factory reset or Odlin Flash to New Update.
Thanks for all the help. I finally got it to work by power down the note then restarted it.
This is latest firmware.
Current firmware version: PDA:KKA/PHONE:KKS/CSC:KK3(XEU)
latest firmware version: PDA:KKA/PHONE:KKS/CSC:KK3(XEU)
Is this right
cheng6991 said:
Thanks for all the help. I finally got it to work by power down the note then restarted it.
This is latest firmware.
Current firmware version: PDA:KKA/PHONE:KKS/CSC:KK3(XEU)
latest firmware version: PDA:KKA/PHONE:KKS/CSC:KK3(XEU)
Is this right
Click to expand...
Click to collapse
Ya may be.. coz different region ll get different version update. in India last update we got KL3
Follow this link see which is the last update for your region
http://forum.xda-developers.com/showthread.php?t=1424997
Mine is a UK note
i think XXLA1 2.3.6 is the final update for your region.. but this update is not available via Kies.
What are you trying to do that requires KIES anyway? If it's for file transfer then just put it into mass storage mind or use KIES air!
ranjan.alva said:
Ya may be.. coz different region ll get different version update. in India last update we got KL3
Follow this link see which is the last update for your region
http://forum.xda-developers.com/showthread.php?t=1424997
Click to expand...
Click to collapse
I have experienced the same problem too. But I found a solution in external site. It works!!
where and how did you fix your problem?
Restart
alex fung said:
where and how did you fix your problem?
Click to expand...
Click to collapse
Hi, in my experiance, I had a same problem in this topic. followed this topic. i restarted my Note 1. after that i can connect with Kies easily.
I get this error message when connecting via USB that the phone is not supported by Kies 2.0 and the phone is brand new and completely stock. Should I return it?
Can you see the phone in your windows explorer or similar, the phone and SD card storage?
If no, then it is more likely a driver issue. Download and install the S3 Toolkit from here; http://forum.xda-developers.com/showthread.php?t=1979290 and follow the instructions to install the drivers. If all goes well then there is no issue with the phone. Not used Kies but if the drivers install properly then you shoudl be able to see it in Kies.
In all honesty, I would not bother with Kies. The way to go is once you root (if you inted to) is to just do nandroid backups to your microsdcard. That way if anything happens when away from your computer you can easily rectify it.
If you decide not to use Kies then remember to remove it from your computer before using S3 Toolkit as it can cause conflicts.
Kies and the drivers work just fine with my i9300. And I can read and write internal and external. And Odin works perfect...
So why not Kies? Even tried reinstalling and a clean Windows 7 install with only Kies installed. And my i9300 worked just fine on all the others but not my i9305.
CalInTheZone said:
Kies and the drivers work just fine with my i9300. And I can read and write internal and external. And Odin works perfect...
So why not Kies? Even tried reinstalling and a clean Windows 7 install with only Kies installed. And my i9300 worked just fine on all the others but not my i9305.
Click to expand...
Click to collapse
Are you saying that the I9305 is picked up by odin and you can see the phone in Windows or are you referring to the 9300?
Have you tried the drivers from S3 Toolkit? I do not have kies here and it is removed from my phone so cannot test it. Actually, what rom are you running? Perhaps the rom has the Kies stuff removed?
Have you enabled USB Debugging?
I'm saying that it all works just not Kies with my I9305. Everything else is working 100% and I've tried USB debugging on and off. Even considered flashing another firmware but can't find a NEE or the TLA my phone came with.
Ah ok, well in that case I cannot see there being an issue with the phone at all. Just a Kies issue somewhere or possibly an issue with the rom but still do not think it justifies getting it replaced as you know the USB interface works.
I've emailed Samsung last night.let's see what they say...
Swyped on my GT-I9305.
Got the phone exchanged and it's working fine now.
Swyped on my GT-I9305.
I got the same problem with a new Samsung Galaxy S III 4G (GT-I9305)... do i have to return it and get another one ?
I had to, mine had an error. But yours might not have the same error, have you tried uninstalling KIES, deleting the Samsung folder in documents and then reinstall?
CalInTheZone said:
I had to, mine had an error. But yours might not have the same error, have you tried uninstalling KIES, deleting the Samsung folder in documents and then reinstall?
Click to expand...
Click to collapse
Yep, i just installed win 7 x64, then installed KIES, did the update, connected the phone to pc via usb cable and i get a driver error message. "Qualcomm CDMA Technologies MSM" shows with ! in device manager.
I have uninstalled KIES, cleaned up the PC with ccleaner, installed: SAMSUNG_USB_Driver_for_Mobile_Phones_1590.
Reboot PC and phone, no luck.
Then tried to point them manually from C:\Program Files (x86)\Samsung\USB Drivers and C:\Program Files\SAMSUNG\USB Drivers still no luck.
I downloaded KIES from Samsung website under the phone software section and still nothing.
After uninstall delete Samsung folder in documents.
Swyped on my GT-I9305.
I had an i9305 international for 2 weeks and Kies said phone not supported, I sold it due to cell coverage issues in my area. Now I have an i9300 International and again Kies will not work with it. Is there a different version of Kies for international phones? I am in the US.
Sent from my GT-I9300 using xda premium
CalInTheZone said:
After uninstall delete Samsung folder in documents.
Swyped on my GT-I9305.
Click to expand...
Click to collapse
Did that too.
Disconected every usb device i had plugged in, tried every usb port, and with debugging e/d ... it's driving me nuts.
Can it be a hardware problem ?
When i put it in download mode the pc detects it.
I have stock firmware XXALI5
SOLUTION to my problem:
a. key in the dialer *#7284#
b. it has 2 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect
Credit goes to Legendhidde from Alliance-Rom !
airpd said:
Did that too.
Disconected every usb device i had plugged in, tried every usb port, and with debugging e/d ... it's driving me nuts.
Can it be a hardware problem ?
When i put it in download mode the pc detects it.
I have stock firmware XXALI5
SOLUTION to my problem:
a. key in the dialer *#7284#
b. it has 2 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect
Credit goes to Legendhidde from Alliance-Rom !
Click to expand...
Click to collapse
Was just about to ask if you had backed the IMEI and forgot to put it back, since I saw your picture and it said Qualcomm and not Samsung.
Tried reinstalling Kies and all, it did not work. Then called Samsung and they said that I need to send the phone to them for a software update. My old firmware was LI5 and the phone is stock.
What I did was, downloaded the latest carrier firmware from samfirmware and flashed it with Odin. Now no more problems with Kies and phone is not stated as modified. Still all original. Firmware now LI9.
Hope that helps
Saved me the hassle sending the phone to Samsung.
Sent from my GT-I9305 using xda app-developers app
CalInTheZone said:
I get this error message when connecting via USB that the phone is not supported by Kies 2.0 and the phone is brand new and completely stock. Should I return it?
Click to expand...
Click to collapse
Me too but im using Samsung Galaxy Tab 2 10.1 (GT-P5110) when i connect my tablet it says GT P5113 how do i fix this?
SOLUTION to my problem:
a. key in the dialer *#7284#
b. it has 2 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect
![/QUOTE]
Your solution worked great for me!
thanks!
Please HElp, nothing is working for me , I tried all solutions from above all posts. I have samsung note 1 , n7000.please help friends
Administr4tor said:
Please HElp, nothing is working for me , I tried all solutions from above all posts. I have samsung note 1 , n7000.please help friends
Click to expand...
Click to collapse
This is the wrong forum .
jje
This story started by me unlocking a friends SGA S5830 that was running on Koodo. He picked it up second hand. He wanted to unlock it so he could run it on Virgin. I successfully unlocked it. And tried my Telus sim, phone didn't have one, worked 100%. But, of course I couldn't leave well enough alone. I installed CWM did a backup. And then tried CM10. Phone wouldn't detect sim. Tried CM7, same thing. I tried restoring my backup and all it does is hangs on the phone model splash screen. I have tried numerous things to get it to detect in Odin and Odin Multi Downloader. It just wont detect. I have no issues with my T989D.
Thanks for any insight
Aviator747 said:
This story started by me unlocking a friends SGA S5830 that was running on Koodo. He picked it up second hand. He wanted to unlock it so he could run it on Virgin. I successfully unlocked it. And tried my Telus sim, phone didn't have one, worked 100%. But, of course I couldn't leave well enough alone. I installed CWM did a backup. And then tried CM10. Phone wouldn't detect sim. Tried CM7, same thing. I tried restoring my backup and all it does is hangs on the phone model splash screen. I have tried numerous things to get it to detect in Odin and Odin Multi Downloader. It just wont detect. I have no issues with my T989D.
Thanks for any insight
Click to expand...
Click to collapse
Download Samsung USB Drivers
Lalssa said:
Download Samsung USB Drivers
Click to expand...
Click to collapse
Thanks for the response. But, I have already done that. I have tried a couple of driver packages. Including installing keys. Which does see the phone. And also says that there is no FW for it.
Aviator747 said:
Thanks for the response. But, I have already done that. I have tried a couple of driver packages. Including installing keys. Which does see the phone. And also says that there is no FW for it.
Click to expand...
Click to collapse
Are you sure you are in download mode maybe you are in the recovery mode
---------- Post added at 09:17 AM ---------- Previous post was at 09:09 AM ----------
Aviator747 said:
Thanks for the response. But, I have already done that. I have tried a couple of driver packages. Including installing keys. Which does see the phone. And also says that there is no FW for it.
Click to expand...
Click to collapse
Ok while in download mode n unplugged from pc....open up device manager.....then connect ur phone....does it refresh ?
definitely in download mode. Pink screen and then up arrow and it says downloading. I get a warning message say that the usb device is not recognized and that the device has malfunctioned. I wish I could find a stock FW to load onto it with CWM.
Yes it refreshes.
Aviator747 said:
definitely in download mode. Pink screen and then up arrow and it says downloading. I get a warning message say that the usb device is not recognized and that the device has malfunctioned. I wish I could find a stock FW to load onto it with CWM.
Yes it refreshes.
Click to expand...
Click to collapse
I will give you the link for samsung usb drivers
http://forum.xda-developers.com/showthread.php?t=2038555
And make sure samsung kies isn't running at background and disable anti virus
Ya, that's the drivers I was using. No dice. I have kies uninstalled at this point. Odin picks my phone up right away. Just not this one. Might be something screwy with it. You don't know of a stock flash that I can load via CWM?
Thanks
Aviator747 said:
Ya, that's the drivers I was using. No dice. I have kies uninstalled at this point. Odin picks my phone up right away. Just not this one. Might be something screwy with it. You don't know of a stock flash that I can load via CWM?
Thanks
Click to expand...
Click to collapse
You can use Mobile Odin (Galaxy Ace MOD)
Several members used it to flash a new stock rom successfully
Awesome. Worked perfectly! I will "Thank You".