Guys, has anyone faced following problem-
The Sony pc companion recognizes my phone just fine and even tells me that I have new build to install. I was able to download but it get stuck on step 2 where on screen it asks me to put phone in a download mode by shutting it off, plugging in sub while holding volume down button.
I have followed all these steps properly and even confirmed with tech support but the pc companion just stays there and no install is initiated.
I have been researching in the forums but no luck so far.
Details-
Xperia Z C6602
Current build - 10.1.A.1.350
Update build from pc companion - 10.1.A.1.434.
Swraj
Download update service from sony website and try.
Try to change the usb port,and reboot your pc.
Sent from my SO-02E using xda premium
I have all of those steps before posting in this forum. No luck so far
Try another pc, another cable?
Disable any antivirus.
Sent from my SO-02E using xda premium
swrajjoshi said:
Guys, has anyone faced following problem-
The Sony pc companion recognizes my phone just fine and even tells me that I have new build to install. I was able to download but it get stuck on step 2 where on screen it asks me to put phone in a download mode by shutting it off, plugging in sub while holding volume down button.
I have followed all these steps properly and even confirmed with tech support but the pc companion just stays there and no install is initiated.
I have been researching in the forums but no luck so far.
Details-
Xperia Z C6602
Current build - 10.1.A.1.350
Update build from pc companion - 10.1.A.1.434.
Swraj
Click to expand...
Click to collapse
Disable Anti-Virus
**Disable Firewall**
Restart PC
>> and try with Update Service Tool
I tried the same steps on another laptop I have after disabling the anti virus no luck. I tried with update service tool as well, same result.
Steps done-
1. Launch pc companion/update service
2. Allow above apps to download the .434 as steps on their wizard.
3. App takes me to step two.
4. Disconnect usb cable from phone and pc.
5. Shutodown phone, wait 30+ secs
6. Plug in the usb into laptop
7. Plug in usb into phone and press volume down while doing it.
8. I notice the indicator blinks red and green but then nothing.
Also, I can't get OTA upgrade as the new build doesn't get listed on my phone's update center
This is my brand new Xperia Z.
Are there any other flash tools I can use? If yes, where can I download the ..434 stock ROM
The same thing happens to me...ive tried everyyything
ligerblitz said:
The same thing happens to me...ive tried everyyything
Click to expand...
Click to collapse
Hold volume up+ power for 15 seconds till you have 3 vibrations,this is like removing the battery and putting it back.
And try again.
Sent from my C6602 using xda premium
Ok I had that mcafee program on, i un-installed it and it worked
The anti virus was causing trouble for me too! For some reason it didn't work before but when I tried same thing on my alienware... it worked !
Thank you for all help! :good:
Hi
I'm unable to connect my xperia z in flash mode.
it is detected in fast boot mode but when i connect it in flash mode the green light is shown for one second and then not.
i'm using windows 8 with flash tool 0.9.11.0 .
I have tried everything re installing drivers formatting windows and all .
please tell me what to do?
Follow this guide to setup Flashtool and drivers - How to flash stock roms with Flashtool
There's a specific section on installing the drivers under Windows 8.
If you still can't get it to connect in Flashmode, try a different USB port or cable or even a different PC.
Sent from my C6603 using Tapatalk 4
Run a driver check on flashtool in settings which will tell you if drivers are installed. There are a couple of links in my sig which you might want to read.
Sent from my C6603 using XDA Premium 4 mobile app
I am in an awkward situation.
xperia z, 4.2.2 244 rooted stock rom, bootloader locked, usb debug mode off, recovery not installed.
I accidentally corrupted build.prop and the phone bricked.
I cannot use flashtool to flash the stock rom back because usb debug mode is off.
I cannot use Sony update service Pro to force update because it said that "your phone already has the latest available software installed".
I cannot use PC Companion to repair because the software said that "Sony update engine doesn't have software available for your phone".
Please help.
wmiswm said:
I am in an awkward situation.
xperia z, 4.2.2 244 rooted stock rom, bootloader locked, usb debug mode off, recovery not installed.
I accidentally disrupted build.prop and the phone bricked.
I cannot use flashtool to flash the stock rom back because usb debug mode is off.
I cannot use Sony update service Pro to force update because it said that "your phone already has the latest available software installed".
I cannot use PC Companion to repair because the software said that "Sony update engine doesn't have software available for your phone".
Please help.
Click to expand...
Click to collapse
Use PC companion but try use repair phone not update. Wait till all phone model showing up than choose your model phone. btw, your phone must off.
than follow instruction there... wil take 1～2 hour for repair.
Hope you can solve your problem. ill take screen shoot when im home later than post here..
Sent from my C6602 using xda premium
YudiA1 said:
Use PC companion but try use repair phone not update. Wait till all phone model showing up than choose your model phone. btw, your phone must off.
than follow instruction there... wil take 1～2 hour for repair.
Hope you can solve your problem. ill take screen shoot when im home later than post here..
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
Thank you very much for your reply. But I am already using the PC Companion repair option, and the response is as stated above.
flashtool is all what you need,read the instructions
http://forum.xda-developers.com/showthread.php?t=2240614
Sent from my C6603 using xda premium
Reply
wmiswm said:
I cannot use flashtool to flash the stock rom back because usb debug mode is off
Click to expand...
Click to collapse
You can use Flashtool to flash stock rom, doesn't matter if usb debug mode is on or off (only needed to install recovery or to root)
Download stock rom, install flashtool + drivers and follow screen instructions.. Good Luck! :good:
J have the same problem, yesterday j installed cyanogenmod, now xperia Z was on SONY logo and j can't flash original firmware on flashtool, j can only flash original kernel, but is still on sony logo
SUS says that hasn't new firmware for my phone.
What can j do ????
Thanks in advance
gm007 said:
flashtool is all what you need,read the instructions
http://forum.xda-developers.com/showthread.php?t=2240614
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
many thanks, done.
shysparrow said:
You can use Flashtool to flash stock rom, doesn't matter if usb debug mode is on or off (only needed to install recovery or to root)
Download stock rom, install flashtool + drivers and follow screen instructions.. Good Luck! :good:
Click to expand...
Click to collapse
yes, you are right. Yesterday I check everything on the right panel and it does not work. Today I leave all option unchecked and flash properly. Many thanks anyway.
maxam73 said:
J have the same problem, yesterday j installed cyanogenmod, now xperia Z was on SONY logo and j can't flash original firmware on flashtool, j can only flash original kernel, but is still on sony logo
SUS says that hasn't new firmware for my phone.
What can j do ????
Thanks in advance
Click to expand...
Click to collapse
Just follow the flashtool instruction and re-flash the stock rom first, everything will return to unroot stated. Reroot then and try again.
wmiswm said:
Just follow the flashtool instruction and re-flash the stock rom first, everything will return to unroot stated. Reroot then and try again.
Click to expand...
Click to collapse
Maybe j have other kind of problem, j tried with flashtool but it doesn't start flashing when in flashmode, after a minute phone boots itself continuosly on sony logo.
j tried several times with different PC and different ftf file.
j hope to solve this problem, but how...
maxam73 said:
Maybe j have other kind of problem, j tried with flashtool but it doesn't start flashing when in flashmode, after a minute phone boots itself continuosly on sony logo.
j tried several times with different PC and different ftf file.
j hope to solve this problem, but how...
Click to expand...
Click to collapse
Try this way bro.. Done in many Xperia here..
Solving Bootloop phone/Flash Tool can't Detect your phone.
Your Phone Must Off!! and not connected !!
1. Open Pc Companion
2. Click update on Red ellipse (in Picture 1)
3. Start on Phone/tablet Update (in Picture 2)
4. Click Repair on Next Screen
5. in Next Screen, Read that warning Click Continue if you OK
6. Next Step click on Red Circle than Next...
7. Wait initializing Software (10~30 mnt) or depend your ISP speed
8. After initializin9 All Xperia Phone List Will Show Up.
Choose What Xperia Phone Will you repair ( I choose XZ) than Next..
9. Follow instruction On picture.
( Connect USB on your Phone while Press Vol down )
10. if not Start.. Unplug usb and try plug again ==> same no 9)
11. After start.. Waiting 1~2 Hours till done.
(Read Warning There )
Sent from my C6602 using xda premium
YudiA1 said:
Try this way bro.. Done in many Xperia here..
Solving Bootloop phone/Flash Tool can't Detect your phone.
Your Phone Must Off!! and not connected !!
1. Open Pc Companion
2. Click update on Red ellipse (in Picture 1)
3. Start on Phone/tablet Update (in Picture 2)
4. Click Repair on Next Screen
5. in Next Screen, Read that warning Click Continue if you OK
6. Next Step click on Red Circle than Next...
7. Wait initializing Software (10~30 mnt) or depend your ISP speed
8. After initializin9 All Xperia Phone List Will Show Up.
Choose What Xperia Phone Will you repair ( I choose XZ) than Next..
9. Follow instruction On picture.
( Connect USB on your Phone while Press Vol down )
10. if not Start.. Unplug usb and try plug again ==> same no 9)
11. After start.. Waiting 1~2 Hours till done.
(Read Warning There )
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
Solved...j know that phones must be off, the problem was flashtool, j used other version (beta 4) on other pc running xp instead of win7 and all goes good.
Thanks to all for helping me
Doesnt work.
I cant use flashtool, period.
Are there anyother methods?
theVenerable said:
Doesnt work.
I cant use flashtool, period.
Are there anyother methods?
Click to expand...
Click to collapse
The above didn't work for me because I received error based on my type of phone.
This guide however did help: http://forum.xda-developers.com/showthread.php?t=2240614
I had to reboot windows to a settings to enable unsigned drivers. Installed Flashtool and it's drivers,
First unlocked the bootloader(BLU button, got the IMEI, used the sony form (http://unlockbootloader.sonymobile.com/instructions))
Then I downloaded the stock sony xperia z ftf image, placed it in Flashtool's firmware folder, then flashed it (flash device > flash mode).
Now my phone's working again.
HTH,
George
brick,unbrick,xperia z problem,flashtool
My OS phone in recovery mode (root) got deleted And when I turn on phone stuck on Sony logo And when it is connected to the computer showing error your USB not recognized and Flash mode for use Flashtool doesn't work and the same error shows what should i do?
shayanster said:
My OS phone in recovery mode (root) got deleted And when I turn on phone stuck on Sony logo And when it is connected to the computer showing error your USB not recognized and Flash mode for use Flashtool doesn't work and the same error shows what should i do?
Click to expand...
Click to collapse
If you still can enter custom recovery, you only need flash rom and (with) suitable kernel.
If not, you need Flashtool.
- make sure you have the newest version of flashtool and driver
- connect your phone to pc.
- when computer show error about usb not recognized, go to computer management - device manager. Find something in universal serial bus controller list that have yellow triangle and exclamation mark. right click and remove it
- disconnect your phone then reboot your pc
- install flashtool and driver, reboot pc again
- connect your phone to pc. Now, it should detect your phone.
- do flashing procedure
cmiiw
visualfighter said:
If you still can enter custom recovery, you only need flash rom and (with) suitable kernel.
If not, you need Flashtool.
- make sure you have the newest version of flashtool and driver
- connect your phone to pc.
- when computer show error about usb not recognized, go to computer management - device manager. Find something in universal serial bus controller list that have yellow triangle and exclamation mark. right click and remove it
- disconnect your phone then reboot your pc
- install flashtool and driver, reboot pc again
- connect your phone to pc. Now, it should detect your phone.
- do flashing procedure
cmiiw
Click to expand...
Click to collapse
Thanks for the answer I tried all ways but the problem is not solved .I think the only solution is JTAG box
shayanster said:
Thanks for the answer I tried all ways but the problem is not solved .I think the only solution is JTAG box
Click to expand...
Click to collapse
To use Flashtool put phone in flashmode, it will not work in recovery mode
To put phone in flashmode
Hold power + both volume keys
wait till you feel three vibrations.
Make sure you have installed Z drivers flashmode drivers & fastboot drivers(Setup fille is in driver folder of flashtool)
Keep FTF file in firmware folder of flashtool
Start flashtool
Click the thunder button
select flashmode
select the FTF file
When it tells you to connect phone
Hold volume down key and connect USB it should start flashing
androidtweaker1 said:
To use Flashtool put phone in flashmode, it will not work in recovery mode
To put phone in flashmode
Hold power + both volume keys
wait till you feel three vibrations.
Make sure you have installed Z drivers flashmode drivers & fastboot drivers(Setup fille is in driver folder of flashtool)
Keep FTF file in firmware folder of flashtool
Start flashtool
Click the thunder button
select flashmode
select the FTF file
When it tells you to connect phone
Hold volume down key and connect USB it should start flashing
Click to expand...
Click to collapse
when it is connected into flashmode the computer showing error your USB not recognized
shayanster said:
when it is connected into flashmode the computer showing error your USB not recognized
Click to expand...
Click to collapse
Is it Windows 7 or 8?
I have been trying to update my Xperia SP to the most recent update, 12.0.A.2.245 however every time I try and install it using PC Companion or SUS, my computer hangs. I'm currently on Windows XP SP3.
When I have the phone plugged in and try to update the phone using Sony PC Companion, during the Preparing stage, the Found New Hardware pop up appears with 'SEMC Flash Device' on it, and my computer freezes,I am then unable to do anything and the only option is to restart the computer.
I have also tried updating my phone by holding down the volume down button and then connecting the phone to the USB cable through SUS, however the same problem occurs. The little Found New Hardware pop up appears and then my computer freezes.
I'm relatively new with all this, so I don't have a clue as to what's causing the problem.
Any help would be greatly appreciated!
Maybe it's not running on XP, try a newer version of windows
Sent from my GT-I9505 using XDA Premium 4 mobile app
Hi!
My C903 cannot access flash mode. The led is flashing red and green like a second, then dissappear. Then I have to hold power+vol up to be able to start the phone. Everything else works great, fastboot and everything. I have flashed roms on this phone work flashtool before and it has worked great. I have DoomKernel and rooted stock. 290. Anyone know why the flash mode won't work. I have nandroid backup and unlocked bootloader, so I can try any suggestions.
Regards
Sent from my C6903 using XDA Premium 4 mobile app
which version of windows u are using..???....this might be drivers isssue....
You turn off your phone then when it is off you keep pushing volume down, connect to PC and the PC do not recognize the phone?
mohit378 said:
which version of windows u are using..???....this might be drivers isssue....
Click to expand...
Click to collapse
Win 7. It worked earlier. I have not changed anything, at least not in Windows. I guess it's the phone.
Sent from my C6903 using XDA Premium 4 mobile app
C_Karhu said:
Win 7. It worked earlier. I have not changed anything, at least not in Windows. I guess it's the phone.
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Follow these steps....After clicking on “Flash” Button FlashTool will prepare file for flashing.Now enable USB Debugging on your phone and enable unknown sources option in your Xperia Z1 and switch it off. When prompted the notification of connecting your phone, connect it in flashmode.Press Volume down button and then insert usb in phone, you will see red and green light blink once, it means phone is connected in flashmode now.
As soon as phone is detected by FlashTool, flashing beings and wait till it is finished.......
Where is ur fon getting error in above procedure?????
mohit378 said:
Follow these steps....After clicking on “Flash” Button FlashTool will prepare file for flashing.Now enable USB Debugging on your phone and enable unknown sources option in your Xperia Z1 and switch it off. When prompted the notification of connecting your phone, connect it in flashmode.Press Volume down button and then insert usb in phone, you will see red and green light blink once, it means phone is connected in flashmode now.
As soon as phone is detected by FlashTool, flashing beings and wait till it is finished.......
Where is ur fon getting error in above procedure?????
Click to expand...
Click to collapse
I'm not at home right now, I will try as soon as possible.
Sent from my C6903 using XDA Premium 4 mobile app
mohit378 said:
Follow these steps....After clicking on “Flash” Button FlashTool will prepare file for flashing.Now enable USB Debugging on your phone and enable unknown sources option in your Xperia Z1 and switch it off. When prompted the notification of connecting your phone, connect it in flashmode.Press Volume down button and then insert usb in phone, you will see red and green light blink once, it means phone is connected in flashmode now.
As soon as phone is detected by FlashTool, flashing beings and wait till it is finished.......
Where is ur fon getting error in above procedure?????
Click to expand...
Click to collapse
Actually the only things that don't work is flash mode and that I can't charge phone while turned off. It boots into system and starts charging. Anything else works. When I try to flash with flashtool it says connect phone after preparing files to be flashed. The red/green led flashes, but no flash mode. Everything with the phone works, but not flash mode...
Sent from my C6903 using XDA Premium 4 mobile app
C_Karhu said:
Actually the only things that don't work is flash mode and that I can't charge phone while turned off. It boots into system and starts charging. Anything else works. When I try to flash with flashtool it says connect phone after preparing files to be flashed. The red/green led flashes, but no flash mode. Everything with the phone works, but not flash mode...
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I don't know exactly why you want your phone in Flashmode but probably because you want flash something so if you don't mind wipe your phone try use PC Companion and repair the phone to stock, maybe is the custom rom making problems.