Database Develop

[Q] Phone will connect to open wifi network but not secure ones

Had my phone for a few months now and recently found that it can't connect to my secure network at home.
When I turn wifi on I get the dreaded connect/disconnect message while it constantly tries to connect to my network. If I leave it on then the battery will drain overnight while the phone tries to connect. I have an iphone which connects to the network no problem. As does my laptop etc
To try to fix this I deleted all my new apps, especially the push ones which give me news updates, etc but this has made no difference.
The weird thing is if I turn off my router's security then the phone will connect and works perfectly fine. I've tried using all the different security settings (even WPS) with new passwords etc and everything seems to setup fine on the phone except it just doesn't want to connect (or more accurately stays connected for a microsecond).
If I go back to an open network it connects immediately and stays connected.
I think this is the root cause of the wifi connection problems that many other people are getting. But I'm at a loss to try to understand why it won't pick up a secure network but works fine otherwise.
My phone is using 2.2.1 and has been rooted
Any thoughts?

I think this is the root cause of the wifi connection problems that many other people are getting. But I'm at a loss to try to understand why it won't pick up a secure network but works fine otherwise.
My phone is using 2.2.1 and has been rooted
Root the problem highly unlikely ..
Secure home network test .
Remove security from Router that is no password .
Remove that connection from phone .
Reboot phone let it pick up router and connect .
If it does then delete reset router password and add in phone .
jje

Thanks for suggested fix. I'll give it a go and let you know if it worked.
Root was a bad choice of word..... I meant that while looking for a solution to my wifi problem I noticed many other people complaining that they can't connect to a wifi network for one reason or another and I was thinking that maybe broken security is a common cause of many wifi connection issues.. In my case there was nothing physical at all to suggest that security was an issue, especially since all my other devices work fine on the same network.
Cheers

Hi, tried your suggestion but I still cant connect. The first time I rebooted the phone it knocked out my internet connection! I've setup a static IP address for my PC and the phone was insisting on trying to connect using the same address and creating a conflict. I fixed that so that's not the issue.
This is what I've tried..
I checked to make sure DHCP was enabled in the router, rebooted everything. No luck.
I tried adding an IP Address Reservation for the phone and assigning a dedicated static IP Address. No luck either
I tried connecting the device using WPS. It all went as it should - my router saw the device, added the mac address to the list of devices etc. The phone acknowledged the handshake. But again it still wont connect.
I checked the router log and it says "DHCP IP: (192.168.1.2)] to MAC address B4:07:F9:336:3D, Tuesday, May 24,2011 03:08:48" which I think is what it should say.
OK I've just fixed it!!! Or at least its connected.
All along I've been securing the network with WPA2-PSK. I just changed it to WEP and the phone connected immediately. I hadn't considered WEP because I read that its not that secure and I do all my banking etc through my PC.
I've tried all the other security options and only WEP works with the phone. I suspect its a compatibility problem between the phone and my router (a Netgear WNT834B v2) because both the phone and router work independently but not very well together. There's plenty of posts discussing the Galaxy S connecting to WPA networks so it can do it.
Now, after trying all the other security options. It won't connect again even on WEP. Bummer. It is acting slightly differently in that its trying to acquire an IP address instead of simply not connecting, although it doesn't seem to be able to find one.
I need to try this on a friends network and see if the router or the phone is to blame. I've no idea... but the phone's a bit too touchy for my liking

I had a similar issue, I had to reflash the ROM to get it to work. Backup all your contacts and stuff and then do a full factory resetting. See if that helps, if it doesnt, reflash the ROM. It should work.

Well I've spent the last few days looking into this issue and it's considerably more widespread than I first realised. The problem is that while many people have a wifi connection issue we all seem to have variations on a theme.
As I say in my case the phone will connect and stay connected to an open network but won't touch a secure one. I tried many suggested fixes and nothing's worked so I am now trying a factory reset.
A couple of questions: there appears to be two ways to do this, a factory data reset through the phone menu; and a hard reset using a combination of volume buttons, etc. The hard reset seems to be the deeper of the two.
When you say full factory setting which one did you mean? I am currently data resetting and therefore using the "authorised" Samsung reset
But how long does this process take? My phone has had a black screen and been vibrating every 10 seconds or so for the last hour. It's getting quite hot and there appears to be no end in sight. Has the phone hung or something? If it has how do I get out of this without bricking the phone? It's beginning to concern me because I'll have to do something real soon.
As an aside, in my search for a solution I found something that might help someone people (it didn't work for me). According to the bloke who posted it, the problem for everyone is that the wifi drivers have not been installed properly and if you enter *#*#526#*#* on your keypad it unlocks a service access that reinstalls the wifi driver. I tried it and the phone told me the software was installed successfully but no change.

Waited long enough so pulled the battery out and restarted the phone. I get the startup screen but after that the screen goes black and it vibrates again every ten secs and I can't get in.
Have to try the other reset.....
Things are going from bad to worse..

Have managed to start a full factory reset using the volume, power and home button but it's gone back into the black screen and vibrating every ten seconds.
I know Im going off topic here but Ive now reset the phone, wiped the cache, tried to apply the sd card update (aborted because it can't find the directory) and it always comes back to the black screen and vibrating every ten secs.
Am now trying to reflash the rom. Oden reports that the flash was successful but the phone wont reboot. I tried a couple of times - one with Re-Partion checked and the other unchecked but neither will reboot. What could be causing that? I somehow remember that my firmware was JPH but I could only get hold of JPK. Could that be the cause?

I seem to have solved all the issues at last. Thought it was going to be a bit over my head for a spell.
Once I discovered that the only way I was going to get into my phone was by flashing the rom the first problem I came across was I didn't know which firmware my phone was using previously, apart from the fact it was 2.2.1 and from Asia. I guessed wrongly and after "successfully" flashing the phone it wouldn't reboot. I then noticed that there were only three variations of the 2.2.1 firmware for my region. The second one I tried went a little further than the first but I got an error message about the SD card. The third one installed no problem.
So I instantly checked the wifi signal and the phone connected to the secured network. And stays connected - so far about an hour and a half.
It's amazing how the phone deteriorated the way it did. Hope it doesn't do it again.
Thanks for any help/suggestions

T-Mo HD7 WiFi Not Working

So, I bought an used HTC HD7, to use with T-Mobile USA's Prepaid service. The previous owner was rough on the device, and never updated it. I ran all the updates to Mango, and was happy to have a WP7 device again.
About a week later, I was in a Tim Hortons, and tried to connect to their WiFi. My phone's WiFi had a mini freakout (as did my CR-48, but I just swtiched that to VZW 3G), and didn't think much of it. Since then, my WiFi has been ****.
When I go to the Settings app, and turn on WiFi, the slider turns itself on and off a few times, and sometimes sees networks, sometimes it doesn't. Sometimes it just reboots. If it sees the networks, I can connect for maybe two minutes, and then WiFi just shuts off.
I know this isn't a problem with my router. I've double checked, reset the bands, configured a 2.4GHz G band just for the device, no luck. No other device has a problem with the home WiFi, and the problems continue on other networks.
I reset the device through Settings > About. I reset the device by holding the volume buttons on startup, and hitting volume down to reset there. I restored the original software, and WiFi seemed to work just fine. I reinstalled Mango, same result. I restored the device, and used a second computer to upgrade to Mango. Same result. I wiped and installed the Touch-IT ROM (V3), and the WiFi won't even turn on. I'm going to Task 29, and install the stock ROM through the EXE found in the HD7 shipped ROMs section, to see if that works.
I tried looking in dialer codes, but I couldn't find any that worked with the HD7, to try and find a WiFi restore in there. Any thoughts?
(And yes, I've contacted HTC, but I'm not the original owner, and he gave it a reasonable amount of cosmetic damage, and my past experiences with sending electronics in for warranty, has been abysmal to say the least. Their only suggestion was to call and see if it still had a warranty. Considering the phone hasn't been out for a year, I'm a little disapointed that there's a question there...)

[Q] Any suggestions on this wifi issue?

This has been going on for about a month but I finally decided to try to fix it.
It started with my phone seeing my home network. It says "remembered" but it gets stuck in an endless loop of "Connecting, disconnected." It cycles so fast between the two that if you blink you'll miss it.
Things I tried:
-Forgetting the Network(doing this made the problem even worse, I'll explain later)
-Power Cycling everything
-Fxr and other wifi utilities on the market
-Battery pulls
-Factory reset
Since I did the forget network option the network at my home no longer shows up, along any other network I'm around, open or not. It just scans and never finds anything. I can be standing right next to the router and the phone doesn't know it's there.
So my next steps were these:
-Rooted phone
-Deleted bcm_supp.conf in the wifi folder with the wifi off. Didn't change anything.
Got some results when I deleted bcm_supp.conf with the wifi turned on, cleared phone cache, turned wifi off and then turned it back on. At that point the phone could finally see my network again but I was back to the connecting, disconnected problem I started with. That's the only way I can get it to see networks but it still won't connect.
I've all but given up and hoping someone has other suggestions.

U could try flashing a different modem.
What is ur phone set up right now?

Right now everything that I have is stock. 2.2. Only thing I've done is rooted so far in attempts to have more control of getting this fixed and try a few of the fixes i read about from google searches.
I'm admittedly a noob at the higher levels of phone tinkering but I'm not opposed to it obviously, so I'll look up info on flashing a different modem. Thanks.

I had the same problem until I updated to a custom ROM. I went to Pheonix' ROM but it also works on Team Hacksung's Build9.

[Q] wifi problem

hi there
My wifi either sits searching or no network found it wont pick up any network
Its a stock rom never flashed only official upgrades
i have tried 3 hard rested and each time straight fter the rest it detects the wifi and connects to the network
but after entering my details and syncing mail and other accounts wifi will no longer work
its a bit weird
any ideas
thanks in advance
Steven

one_mad_punk said:
hi there
My wifi either sits searching or no network found it wont pick up any network
Its a stock rom never flashed only official upgrades
i have tried 3 hard rested and each time straight fter the rest it detects the wifi and connects to the network
but after entering my details and syncing mail and other accounts wifi will no longer work
its a bit weird
any ideas
thanks in advance
Steven
Click to expand...
Click to collapse
Hi there, I have the exact same situation, I tried everything, master resets, downgrades of spls and custom roms, and different radios. All didnt work. I asked the same question and no one replied, may mean there is no known solution. I also scoured the web for a whole week, reading almost everything about this issue and trying whatever was suggested to no avail. Now I am selling my HD7 with "the wifi and bluetooth doesnt work".

thanks for the reply and sorry to hear your phone is in the same boat as mine.
Mine seems to be getting worse, slowly affecting other functions of the phone. ive lost count of the hard resets i've done now. somethimes settings wont open, apps dont always open. got to pull the battery to shut the phone off as the screen dulls down if i leave it but it doesnt time off. and the power button sometimes works and sometimes don't.
think unless someone turns up with a magic nswer soon, i'll need to order new phone too. shame coz i really like the hd7

I am having the same problem. Wifi worked fine since I bought the phone on 11/2010, but stopped working last night. When I went to power the phone off, I had to remove the battery because it was stuck on the "Goodbye" screen (the first time this has happened).

Same problem, what can we do?
Scalabrine said:
I am having the same problem. Wifi worked fine since I bought the phone on 11/2010, but stopped working last night. When I went to power the phone off, I had to remove the battery because it was stuck on the "Goodbye" screen (the first time this has happened).
Click to expand...
Click to collapse
Exactly the same problem. I've flashed and reflashed, tried all radios from 5.51, 5.52, 5.69 to 5.71.
After a reset the wifi works once or twice then doesn't work anymore :crying:
Must be the module within the phone. I see the middle housing has two connectors for WiFi and GPS, perhaps the WiFi connector doesn't work but it looks like this little thing is only an antenna, not a module.
The part I meen is a "sticker" that's on the same piece of plastic as the kickstand.
Should i replace the entire inner part or would the antenna be enough?

Help: WiFi/Bluetooth Problem
Hi, I suggest you change the title to 'WiFi/Bluetooth Problem' as I also have the same problem. It does not detect either of the two WiFi protocols (WPA2 & WEP) as I tried both with my router (laptops and androids get them both perfect).
Bluetooth on the other hand, does not pair with ANY device. Brings 'Tap to pair' prompt', then the Error 'Not Supported'. I'm running Dynamics v2.0 - Newer WP7.8 custom ROM, but this was the same even with factory ROM.

So are there any developments regarding the problems here? I still got it, no Wi-Fi, no BT...

I have a problem with my WiFi too. everything was ok since I had my HD7 two years ago, and I started to flash many custom roms a year ago with no problems at all. but one month ago my WiFi stopped working without any obvious reason, my phone was connected to wifi and I put it on the table then I picked it up.... no WiFi at all and no internet sharing also. I can turn on or off the green switch of the wifi but only just for fun! and the Wifi icon which usually pops down from the top of my phone will never appear.
I tried to flash new or old roms, many many hard resets with no luck. Also opened my phone to check if there is a hardwear problem but seems not.
Now I'm using cellular for the internet untill I can buy a new phone and break this one.

Ik must be built in or so. Every flash I do, two reboots later, Wi-Fi breaks.
They just want us to get new phones :/
EDIT
I've also installed two different, brand new, SD-card (1 class 2 and 1 class 10) but this gives the same problem.
On a side note, the class 10 is way, way faster
/EDIT

Same here
The WiFi just stopped working out of the blue and nothing i've done has restarted it. It must be something with WP7 because now the wifi icon no longer appears and the Internet sharing option is blank.

Wi-Fi connected but no internet on XT1092

Hello,
today I was playing some games on my Moto X when, as I closed one, I noticed that internet wasn't available via Wi-Fi. At the time I had 6.0 without root, upgraded from 5.0 stock via OTA. I tried turning the Wi-Fi off and on again, airplane mode on and off, rebooting the phone, rebooting into safe mode, forgetting and re-adding the access points, disabling the hotspot discovery, none of these things worked.
So I tried to flash 5.0 stock again, correctly (checked the model, the version -it's a XT1092 reteu-, everything, it's all right), but still the phone can't browse the internet via Wi-Fi. I've even tried running the safe mode over the fresh flashed stock, no results.
My bootloader is unlocked so I'd prefer not to hand it to Motorola. It sounds like an hardware issue (never dropped my phone, no scratches, no weird shakes, it's perfect) but since I have time till at least monday, I'd like if anyone from here could help me solve this issue.
Many thanks in advance.
EDIT: Solved. It actually was an issue with the modem: two devices were using that IP, apparently. The thing is no new devices entered my home and everything I use is set on static IP (except for the phone, I had it restored a couple of weeks ago so I forgot to set its). It's still unclear what actually happened but it looks ok now. Don't close the thread, just in case something new comes up.

I am having the same issue on my XT1097 on Android 6.0 but only on my Office WiFi. Would you care to exaplain (in a dumbed down way) what you did?
Thanks!