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[Q] droid 4 speaker Rattle/Clipping/blown?

I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.

sh4d0w1021 said:
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
Click to expand...
Click to collapse
I don't know how it will help, but I don't have any problems and I've had mine since March.

No problems either. Had since February :/
Sent from my DROID4 using xda premium

I've had mine since march and I have been experiencing the same issue... bout to call Motorola also....
Sent from my DROID4 using XDA

sh4d0w1021 said:
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
Click to expand...
Click to collapse
My wife and I have both had Droid 4s since release day and aren't experiencing the issue.

I have had my droid 4 since the day it was released with no such problems. The only I can think that would cause speaker problems is if:
a) dust and gunk are getting stuck in the speaker
b) the connector for the speakers is becoming loose... do you ever try and clean around the edges of the phone, like in between the bezel and the frame? If so, you might be damaging a connector when you do so...
Other than that, maybe its a factory issue, it is a very thin top piece that holds the speaker and the screen, etc.
Hope this helps...

sh4d0w1021 said:
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
Click to expand...
Click to collapse
I started having this problem about 3 weeks ago and I've had my D4 for about 2 months.
Guess I need to call in for a replacement...what a pain. I used my OG Droid for almost 2 years without the need for a replacement. Then I picked up the D3 and went through about 6 phones in 6 months with a move to the D4 hoping things would be better.

What's the suck trick? My wife's is one day old and ear speaker sounds blown
Sent from my Galaxy Nexus using XDA

suck trick
The suck trick is, if u suck on the speaker with your mouth it will temporarily fix the speaker.

Same issueI
I bought a Droid 4 two months ago and about within a month it started up with the same thing you are speaking of, a tinny, blown speaker sound coming from the ear piece. I did the whole sucking speaker deal and it would fix it , only to sound like junk again later. I returned it to Verizon, where they said that they had not heard of anyone else having the same problem, so Motorola sent me a "like new" Droid 4. I have had this phone for a month and just this morning it began with the blown speaker garbage again.
I looked more into it and read that it could be the glue which is holding the speaker in heats up and fails, causing the speaker to release from where it is seated and with that rattles, or vibrates, giving the effect of a blown speaker
This would make sense why by sucking into the speaker it stops, because you are basically popping it back into place temporarilly
Either way, I am returning this phone later today and plan on telling Verizon, I want a new one, not some "like new" refurbished piece of junk. I paid for a NEW phone, not one with problems motorola "fixed"
I hope all works out next, cause I really love the keyboard and could've gotten a Rzr for a few bucks more.

try running this app 2x times. once normally with the bol up and another time with the vol up during a call... fixed the sound for me
https://play.google.com/store/apps/details?id=com.ninesixapps.speakercleaner&hl=en

myfishbear said:
try running this app 2x times. once normally with the bol up and another time with the vol up during a call... fixed the sound for me
https://play.google.com/store/apps/details?id=com.ninesixapps.speakercleaner&hl=en
Click to expand...
Click to collapse
I believe this app is meant for the speaker on the phone, not the earpiece that people have problems with.

GermanGuy said:
I believe this app is meant for the speaker on the phone, not the earpiece that people have problems with.
Click to expand...
Click to collapse
Yea I tried this on the first d4 I sent back with no change...
Sent from my DROID4 using xda app-developers app

I just got a "like new" replacement phone for having the same problem. I had my phone for about five months before noticing a problem with the speaker. I had the same problem on four different DroidX phones. Verizon acted like it was such a big deal, and they'd never had any problems with the Droid4. The woman at the Verizon store tried to convince me that my Otter Box case was causing the problem. Verizon's customer service department is such a joke sometimes. So far so good with my replacement though.
Sent from my DROID4 using xda premium

GermanGuy said:
I believe this app is meant for the speaker on the phone, not the earpiece that people have problems with.
Click to expand...
Click to collapse
if you make a call and run it it runs in the earpiece.
to clean it right
1wipe it off
2 clean it with a airduster if you got one
3 with a q tip and a little bit of alcohol
4 dry it than call you house and pick up the phone
5 than run the app incall 3x times
it should be good than
also in /settings/sound/speaker settings set it to custom turn off surround sound and turn the eq to bass punch or lower.

Headphone jack

Hey guys, for the past 4 months or so now my headphone jack has been a little funny. Sometimes I go to touch it it goes staticy/stops playing music. Now almost everytime I touch my phone while its plugged in my car it'll stop playing or go staticy as well. Long story short, my jack is messed up and iknow its not the headphones/aux cord. Was wondering if you guys think I should get warranty replacement? Or should I get a brand new device? I do have an upgrade. Im not too thrilled about the phones that are out now not gonna lie. But what would you do in my situation? Thanks
Sent from my DROID3 using Tapatalk

jarzy00 said:
Hey guys, for the past 4 months or so now my headphone jack has been a little funny. Sometimes I go to touch it it goes staticy/stops playing music. Now almost everytime I touch my phone while its plugged in my car it'll stop playing or go staticy as well. Long story short, my jack is messed up and iknow its not the headphones/aux cord. Was wondering if you guys think I should get warranty replacement? Or should I get a brand new device? I do have an upgrade. Im not too thrilled about the phones that are out now not gonna lie. But what would you do in my situation? Thanks
Sent from my DROID3 using Tapatalk
Click to expand...
Click to collapse
Personally i would just get a replacement d3..
But i am a qwerty kinda guy and every other "newer" device to me isnt worth it
But my opinion is just one in a sea of many

ovelayer said:
Personally i would just get a replacement d3..
But i am a qwerty kinda guy and every other "newer" device to me isnt worth it
But my opinion is just one in a sea of many
Click to expand...
Click to collapse
I agree though. ithink im just gonna get a replacement thanks
Sent from my DROID3 using Tapatalk

They may send you a replacement that is a newer phone which has ICS.
Sent from my XT862 using xda app-developers app

MrObvious said:
They may send you a replacement that is a newer phone
Sent from my XT862 using xda app-developers app
Click to expand...
Click to collapse
What do you mean by newer phone like a newer droid 3 or a different phone with ics?
Sent from my DROID3 using Tapatalk

jarzy00 said:
Hey guys, for the past 4 months or so now my headphone jack has been a little funny. Sometimes I go to touch it it goes staticy/stops playing music. Now almost everytime I touch my phone while its plugged in my car it'll stop playing or go staticy as well. Long story short, my jack is messed up and iknow its not the headphones/aux cord. Was wondering if you guys think I should get warranty replacement? Or should I get a brand new device? I do have an upgrade. Im not too thrilled about the phones that are out now not gonna lie. But what would you do in my situation? Thanks
Sent from my DROID3 using Tapatalk
Click to expand...
Click to collapse
My headphone-jack also got messed up. I repaired this easily myself, it had just the problems you're describing.
I took a Q-tip and cut it to the right size to fit in the headphone-jack WITHOUT it loosing all of the cotton in there.
Then i messed around with it until it came out with a huge piece of dust.
I've had to do this twice to get my jack working.
One alternative would be to take some tweesers and pick the dust out with it.
And no, i wasn't able to see any dust in my 3.5mm jack. Try it, it's for free and it worked for me.

I had a similar issue where my headphone jack just died completely. Tried to clean it out but it still wouldn't work. Finally called and had a replacement phone sent to me since I'm in the same boat as you and waiting for a newer qwerty phone to come out and didn't want to re-sign with a D4 for 2 years seeing as that phone is getting a bit old itself.
Unfortunately, almost 2 months in and the headphone jack died again. I'll have to try calling for ANOTHER replacement. Hopefully they don't send you one that dies as fast as mine. I know that occasionally if you have the same problems over and over with a particular phone they might send you a different one with your same contract terms. Just make sure you stay nice and friendly with the rep Good luck and let us know how it works out.

http://forum.xda-developers.com/showthread.php?t=1348411&highlight=headphone+jack

Replacement nexus 4 lost or stolen......or so I thought.

So my replacement nexus 4 was suppose to be delivered on Monday. Around noon monday, I check the tracking which said it had been delivered...except I was home all morning and no package was delivered. I waited a few hours, figuring it was some kind of mistake with the tracking.
Then, I called UPS and they confirmed that it had been delivered at the stated time. I immediately called google and explained the situation. They were very understanding and started the process of disabling the lost device and issuing me a new one.
However, later that evening, my neighbour rang the bell and had the package in his hand....he had just come back from work and found it sitting at his front door (arghhh UPS ). At this point I hadn't yet received the e-mail from google with the link to order another replacement, so I figured I would call them to let them know that I had found the device. The rep told me that she would send the request to the department that handles lost/stolen device, but it was most likely already too late. She said she would keep me posted on the situation by e-mail.
Today, I still haven't received the e-mail with the link to order the new replacement, and the device is working fine (I assume if they disable it, it would lock me out or something). So I e-mailed the aforementioned rep and explained this to her. She e-mailed back saying that they had already disabled the device and given me a full refund, and that I would have to reorder the device...wtf On top of that she made no mention of returning this device (But I did go ahead and mail back the original phone today).
The phone is still working fine and my credit card doesn't show any refund (though this may be due to the fact that they haven't yet processed the refund....just my guess). Oh and still no e-mail to order the replacement, but I'm assuming since they are apparently issuing a refund, they expect me to place a whole new order?
What do you guys think? Is this just a big miscommunication between the various departments at google? Did they indeed stop the disabling of the device (which would explain why the device is still working)? But then why would the rep tell me I need to reorder the device. Man, this is just a big mess......and the funny part is, this device has the same earpiece buzzing problem for which I did the RMA lol.
Update: see post 14 on page 2

All the nexuses have buzzing earpieces. Its a feature
Sent from my Nexus 4 using Tapatalk 2

jaju123 said:
All the nexuses have buzzing earpieces. Its a feature
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Only the first ones, all the new batches are fine...

CrazyPeter said:
Only the first ones, all the new batches are fine...
Click to expand...
Click to collapse
New batches = ordered on or after 27th?

now what does that mean disabling a device.... it aint usable... ?

CrazyPeter said:
Only the first ones, all the new batches are fine...
Click to expand...
Click to collapse
Are you saying newer ones don't give that hissing sound when idling (not in call)?
Sent from my Nexus 4 using Tapatalk 2

CrazyPeter said:
Only the first ones, all the new batches are fine...
Click to expand...
Click to collapse
Mine is from the Nov 13th batch of orders no buzzing in my ear piece. My neighbor ordered on the 7th and received it on Monday and it has a buzzing earpiece so I don't think that it has anything to do with what batch it came from.
Sent from my Nexus 4 using Tapatalk 2

yogeshmha said:
now what does that mean disabling a device.... it aint usable... ?
Click to expand...
Click to collapse
They said once they remote disable the device it will basically become a paperweight. I have no idea of exactly what they do. Can anyone shed some light on this? BTW phone still works.

Why would anyone hold up their phones to their ears when it is not on or even on a phone call??!
is this like the "if I shake my phone real hard, I can hear something rattling inside" complaint?

I can't believe you mailed the phone back before even receiving the e-mail with the link to get the next RMA unit. If I were you I would have kept the phone until it either stopped working or you placed the next RMA order and had the next replacement in hand.
Now who knows when you will get your hands on another N4. Looks like you are in a whole new limbo period.

zealtor said:
They said once they remote disable the device it will basically become a paperweight. I have no idea of exactly what they do. Can anyone shed some light on this? BTW phone still works.
Click to expand...
Click to collapse
I think what they do is void the ESN on the device rendering it unusable as a carrier cannot activate a bad ESN.

facetubespam said:
Why would anyone hold up their phones to their ears when it is not on or even on a phone call??!
is this like the "if I shake my phone real hard, I can hear something rattling inside" complaint?
Click to expand...
Click to collapse
I can clearly hear the buzzing while on a call on both the original and the replacement phone, and it's really annoying. Obviously if I could not hear it in a call, it would be a non-issue.
sn0warmy said:
I can't believe you mailed the phone back before even receiving the e-mail with the link to get the next RMA unit. If I were you I would have kept the phone until it either stopped working or you placed the next RMA order and had the next replacement in hand.
Now who knows when you will get your hands on another N4. Looks like you are in a whole new limbo period.
Click to expand...
Click to collapse
I mailed back the original phone that I ordered on Nov 13, not the replacement. The rep said that I had to mail back the original right away to avoid being charged for it. Like I said, the replacement phone is working fine (except for the buzz lol) and so far as I can tell, they have not "disabled" the device in any way yet. Even if they do, I have a perfectly fine HTC one S sitting here that I have no problem using.

Sucks man, sorry. I would've tried to keep that thing as long as I could. As far as the buzzing, seems like all these devices have a shielding or grounding issue which is causing the noise in the ear piece. My first phone which I got from TMobile (I love 30 day return policy ) had a pretty bad electrical/modem sound that was actually very distracting while in a call. The new device which I just received yesterday from El Goog doesn't have this defect, but does have the sound of an active earpiece at all times. Hardly an issue. The previous device sounded really bad over VOIP and calls never sounded as good as with the new one. Best to be patient and satisfied rather than hasty and regretful
Good luck man!!
Sent from my Brain

Update
So I just got an e-mail from another rep saying that they were able to stop the deactivation of the device. lol. No wonder why the phone has been working all along. I think I'm just going to sell the phone since I don't want to go through this whole RMA process again, and it does seem like this buzzing happens on all nexus 4s. I'll probably order one again once these issues have been worked out. In the mean time, I think I can get by just fine with the HTC one s that I picked up brand new for $100 last week

zealtor said:
So I just got an e-mail from another rep saying that they were able to stop the deactivation of the device. lol. No wonder why the phone has been working all along. I think I'm just going to sell the phone since I don't want to go through this whole RMA process again, and it does seem like this buzzing happens on all nexus 4s. I'll probably order one again once these issues have been worked out. In the mean time, I think I can get by just fine with the HTC one s that I picked up brand new for $100 last week
Click to expand...
Click to collapse
from themobileshop? lol

No earpiece buzzing on my N4

zealtor said:
So I just got an e-mail from another rep saying that they were able to stop the deactivation of the device. lol. No wonder why the phone has been working all along. I think I'm just going to sell the phone since I don't want to go through this whole RMA process again, and it does seem like this buzzing happens on all nexus 4s. I'll probably order one again once these issues have been worked out. In the mean time, I think I can get by just fine with the HTC one s that I picked up brand new for $100 last week
Click to expand...
Click to collapse
Brand new One S for $100? Off-contract?
Sent from my GT-I9000 using xda app-developers app

jacklebott said:
No earpiece buzzing on my N4
Click to expand...
Click to collapse
Same here so its not on all N4's
Sent from my Nexus 4 using Tapatalk 2

supersain08 said:
from themobileshop? lol
Click to expand...
Click to collapse
haha yeah, I was able to find two of them, one for me and one for my brother, just before the whole GTA pretty much went out of stock lol.
ed10000 said:
Brand new One S for $100? Off-contract?
Sent from my GT-I9000 using xda app-developers app
Click to expand...
Click to collapse
yes, it was a canadian deal. see here

Just FYI also, I have had no buzzing whatsoever. So it seems new batches may not suffer from this?

[Q] Has anyone gotten complaints about call quality from the person on the other end?

I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\

I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.

HTC One call quality/connection
mill1321 said:
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
Click to expand...
Click to collapse
Mine is working beautifully call quality is awesome on both ends and data conection was faster here in boston when put up against my buddy's s4 (also sprint) there were some issues with speakers and radios on some of the HTC ones... mostly the first batch that went out to people who pre-ordered, myself included, but so far i'm issue free.
be warry of that s4 you picked up by the way many people have reported display issues... don't worry though I believe they are software side... people reported black bars appearing on the screen when scrolling I'm pretty sure it's a simple software bug.

drbadass said:
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
Click to expand...
Click to collapse
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app

raptoro07 said:
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Didn't have one for the first 5 days, had it the last 2.. same problems consistent throughout.

i'll confess I use a Bluetooth headset, but the very rare occasion I use the handset I've never had an issue

I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.

Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Click to expand...
Click to collapse
Same thing here man, I had to change how I usually hold my phone... haha - no big deal

Same here... It's the pinky... Even tested it to make sure. Silly place to put the mike...
Sent from my HTCONE using xda app-developers app

Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Click to expand...
Click to collapse
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2

blizzake said:
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
It wasn't the pinky for me. As I stated in another thread, I think it's something to do with over-aggressive or poorly handled background noise cutting, or a major problem with dynamic range control going from loud to soft etc.

started actually using the phone for phone calls this week..I'm hearing "its hard to hear you" and "you sound far away" more then I've ever heard before...

It's definitely not the point for me. It happens all the time, most of my calls are using a airave so I'm wondering if that had something to do with it.
Anyone know if this is a sprint related issue? Should I be exchanging my phone?

Earpiece Rattle

Anybody else have issues when on a call the earpiece rattles, similar to a blown speaker?
Calling T-Mobile to get the phone swapped out, has been a nightmare getting transfered from department to department. Not sure if they did it correctly, rep stated I need to send the phone back, then they will ship me the replacement. Is that the correct process on how things go?
Also had the bootloop issue the first day, but that seemed to have gone away.
Sent from my SM-N910T using Tapatalk

What they are doing is a return and re billing. This makes sure you get a brand new unit and not s refurb.
Sent from my SM-N930T using Tapatalk

It's not the ear piece. It's the camera behind the ear piece. Search around and you'll see that it's normal for these cameras.

Tidbits said:
What they are doing is a return and re billing. This makes sure you get a brand new unit and not s refurb.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
good to know because thats not how they normally do it. They normally send you the replacement (yes refub, or not if they dont got it) and then you put your phone in that box and return it.
And i dont have the ear piece rattle but i get a vibration in the back of the phone. Feels like bass from a speaker. Hasnt bug me yet so im ok for now.

xile6 said:
good to know because thats not how they normally do it. They normally send you the replacement (yes refub, or not if they dont got it) and then you put your phone in that box and return it.
And i dont have the ear piece rattle but i get a vibration in the back of the phone. Feels like bass from a speaker. Hasnt bug me yet so im ok for now.
Click to expand...
Click to collapse
They do this you are in the return window.
Sent from my SM-N930T using Tapatalk

Dont do it. I had to return mine already as well. I was the guy who had the screen coming unglued. I had to call like 4-5 times until I got someone who knew anything at all. They should send you the brand new replacement first then you send yours in. Thats what they did for me. I received my second (replacement) note 7 yeasterday and just sent back my old one today. They cant expect you to be without a phone. They did it for free for me as well since it was within the buyers remorse period. This is what happened to mine https://www.youtube.com/watch?v=GSS9G8EUOwY

blakedunc235 said:
Dont do it. I had to return mine already as well. I was the guy who had the screen coming unglued. I had to call like 4-5 times until I got someone who knew anything at all. They should send you the brand new replacement first then you send yours in. Thats what they did for me. I received my second (replacement) note 7 yeasterday and just sent back my old one today. They cant expect you to be without a phone. They did it for free for me as well since it was within the buyers remorse period. This is what happened to mine https://www.youtube.com/watch?v=GSS9G8EUOwY
Click to expand...
Click to collapse
Just what i was going to say.
If you have no other phone how will you contuie your service.
It could take a week or long since you send yours them they gotta get it, check it and send another out to you.

xile6 said:
Just what i was going to say.
If you have no other phone how will you contuie your service.
It could take a week or long since you send yours them they gotta get it, check it and send another out to you.
Click to expand...
Click to collapse
The last rep I spoke to was telling me that the Note 7 showing as end of life. That I would have to go through Samsung to fix it. Since it was less then a year old. I'm going to call back and try to get a replacement phone first.
Update:
I have to buy another one and ship the one I have back, for a refund. Still on the phone with the rep. She trying to charge me the $20 fee.
Sent from my SM-N930T using Tapatalk