T-Mobile M7 4.4.2 Update Bugs - One (M7) Q&A, Help & Troubleshooting

Hi guys, just updated to 4.4.2 OTA last friday and have noticed two bugs.
1 - From the gallery, when I'm looking at individual photos, if i click the share button, the menu shows up 1 out of 10 times if not less.
2 - Android File Transfer no longer detects the phone.
I've done a "clear cache" with no luck.
Anyone with the same problems?

twenty4f said:
Hi guys, just updated to 4.4.2 OTA last friday and have noticed two bugs.
1 - From the gallery, when I'm looking at individual photos, if i click the share button, the menu shows up 1 out of 10 times if not less.
2 - Android File Transfer no longer detects the phone.
I've done a "clear cache" with no luck.
Anyone with the same problems?
Click to expand...
Click to collapse
I do not have the gallery issue. I'm not sure what you mean by Android File Transfer, is that a program you use on your computer? My phone is recognized when I connect it via USB to my Windows 8.1 desktop computer. I can drag/drop files as normal.

Related

Can not delete/ rename files through explore or on device. Unable to synchronize.

Heres a strange one.....
Just recently tried to sync my MDA Compact 4 and got the following error message:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
On investigating further, i tried the following suggestions:
- Turned off all firewalls
- Removed partnership between phone and pc (on both the phone and pc)
- Unchecked "Enable advanced network functionality" in USB to PC settings on the phone
- Reinstalled Activesync 4.5 (and also a tried a repair)
- Different USB cable and USB port (not using a USB hub)
- Several soft reboots
and finally tried a different PC just to see if i could get a guest partnership! Guess what? Same error message.
I am, however, able to explore the phone with activesync but only explore. I cant change file names, add files or delete.
On even further investigation, i've now also discovered that i cant delete/ rename files on the phone itself (using file explorer on either the device or internal storage). When i do, i get the following message:
"Cannot remove/ rename etc: Access is denied.
Be certain that the folder/file is not write-protected and is not currently in use"
(Even creating a new folder and then immediately trying to delete it gives the same error)
If i connect the phone to the PC as a disk drive though, i am able to delete files just fine. Add new files, rename them etc....without any problems.
This leads me to believe that the problem is with Windows Mobile!?!
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Any help would be greatly appreciated.
Thanks
UPDATE:
I found this on the Microsoft help forum.
Although it hasnt fixed my problem, it might help someone else who is having the same problem.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Also, i noticed that i am able to modify any DOCX or TXT file within Mobile Word (and even delete them) just not from File explorer on the device or Explore within ActiveSync.
Can anyone help???
Same problem with different model
sh00ter said:
Heres a strange one.....
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Click to expand...
Click to collapse
You're not alone. I have HTC Touch Pro (ie. Raphael) with exactly the same problem and I've also already tried that "Word-solution" several times without any help. However I can synchronize with my exchance server via 3G. I can also add/remove/rename files if I use some of the Office mobile applications, but not with file explorer.
Getting sooooo frustrated, but still not willing to do the hard reset.
Do both of you by any chance have Fsecure Mobile installed? Just trying to narrow the cause for the problem.
Same Problem Here
I have a T-Mobile Wing and I'm having the exact same problem. Anyone figure out whats up yet? It's so strange that I can delete/remove files and folders through active sync, but I can't through the device file explorer. I have also tried creating a folder with the file explorer, but then I cant delete, move or rename it.
Here's something that might work for you, http://www.24hsoftware.com/How-To/this-device-is-restricted-from-downloading-this-file-type.html
Unfortunately it hasn't work on any devices that I've seen but then again, I'm still thinking that F-secure mobile is causing the problems in our devices. F-secure has confirmed that they have heard about the problem and are investigating it.
This is very interesting as in the past 24 hours my Xperia X1 has started to do the same, I can create files ok but am unable to remove/copy files.
I am using f-secure mobile security, so it would seem there is an issue there. I'll fire an email to them to get myself on a fix list when it comes out if that's the problem!!
Any news on this issue?
I am using a trial version of F-secure mobile (on my SE Xperia, a sort of HTC ). Now, out of the blue I am experiencing similar problems:
- not able to connect to pc via Active Sync
- not able to delete/rename/copy files on both internal as external memory
- programlist appears empty
Did anyone try to remove F-secure to solve the problem?
Thanks.
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Meiz- said:
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Click to expand...
Click to collapse
Updated client was published on last friday.
I am experiencing a very similar problem on my HTC HD2 with wm6.5. If I connect the phone as USB mass storage i can copy files as much as I want to on the SD card, however when I disconnect the cable after copying WM6.5 cant read the folder sometimes.
Othertimes when I connect the phone as Activesync and start to copy some files, it stops half way through, sayign "access is denied". if that happens I cant transfer any files anymore, it will always give same error until some time passes, few disconnections, restarts, no consistency, no definite workaround. The strange is when it gets into this "access is denied" mode I can still browse the device (storage card) and create and delete folders. very-very frustrating.... did a few soft and hard resets, reinstalled activesync couple of times, still no joy...and i dont have any FW app on my device...
thanks.

[Q] Galaxy NOTE USB not working

My PC cannot find "CDC_serial" and "SAMSUNG_android" drivers when i plug my samsung galaxy note in. There are red crosses next to those drivers stated. When i go to "computer > phone", everything folder from my galaxy note loads but when i go into one specific folder, its empty inside. Example: "computer > phone > music > NOTHING".
Please help!
THANKS!
try disabling USB debugging.
jackjaack said:
My PC cannot find "CDC_serial" and "SAMSUNG_android" drivers when i plug my samsung galaxy note in. There are red crosses next to those drivers stated. When i go to "computer > phone", everything folder from my galaxy note loads but when i go into one specific folder, its empty inside. Example: "computer > phone > music > NOTHING".
Please help!
THANKS!
Click to expand...
Click to collapse
Install Kies and latest updates of Kies.
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
jackjaack said:
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
Click to expand...
Click to collapse
Did you have phone plugged in while installing Kies?
Also, right click My Computer. Properties. Device Manager. Do you see missing drivers flagged? If Kies is installed maybe try manually pointing that driver to Kies folder to see if it finds a driver.
Try rebooting PC with phone connected? I had similar issue with another phone.
Thanks a lot. But it still doesn't work. I downloaded CDC_serial and installed it but it still won't work. Help!
Sometimes it says "MTP" not working and sometimes "bluetooth periperal" not working. And sometimes it works, but the files inside are empty. It worked before. And one day it just stopped working. Is it because of applications I downloaded?
Thanks guys.
Uninstall Kies and the drivers you installed and try re-installing them. The title is misleading. Your USB is indeed working, just that the PC is not detecting the same. are you on GB or ICS?
jackjaack said:
Thanks guys, but I already switched off debugging mode AND install the latest Kies. Nothing works. The computer detects the mobile, and those folders are there. But those folders are empty. If I were to trasnfer songs into my galaxy note, I have to bluetooth them.
Click to expand...
Click to collapse
I don't quite understand, when you want to transfer something TO these folders, why do you care if they are empty NOW ?
It not solution
File expert would be better option than bluetooth. transfers over network.Just tempory fix till you get it sorted.
really sorry for the misleading title. Yes, the USB is working but the files are empty. When I use paste songs into my Music folder, they won't allow me. I tried using Kies, and the same thing. It says "Copying Item" forever. The Music folder of my phone shown in the computer is empty, but the songs are actually in my phone. They're playable.
Really wanna solve this problem because I have a lot of photos needed to be transfered. Thanks a lot again guys!
jackjaack said:
Really wanna solve this problem because I have a lot of photos needed to be transfered. Thanks a lot again guys!
Click to expand...
Click to collapse
Those of us running early ICS Roms have the same problem, USB/PC connectivity disabled. Downloading Droid Explorer was more than satisfactory workaround for me.
You install it on your PC, start it, connect your phone to PC, and DE immediately sees all your partitions, and allows you to shuttle files from PC to your phone and back.
This program is free, BTW.
I'm still using GB but I heard that this phone can be upgraded to ICS in.. i dont know when. Haven't heard the news yet. Is Droid Explorer available for GB? If I can find an alternative route to transfer files easy like copy and paste, that will be fine. But still.. it bugs me that I can't seem to fix this USB problem.
I just downloaded droid explorer. And when I go in, there are 0 files in there. "phone icon" > phone's name > 0 objects. lol. I have no idea what is wrong with the phone.
Was thinking of just buying a SD card.
Will factory data reset solve this problem?
I have exactly the same problem with my Galaxy Note. Nothing seems to help and I'm really pissed off One evening I checked for software updates and it found one. It was about 72 mb and it took quite a while to install. And I think that was the day when my USB stopped responding.

File transfer not working (CM10)

I installed nightly 2 some days prior...all working well..
From 6th nightly, file transfer is not possible to transfer files between pc and phone... (but previously only 1 time connected then also showed only some contents of sd card)
now on 7th nightly same problem and also voice search force closing and market telling msg, (no connection), even wifi is working better (after installing 7th nightly market worked for sometime, but after not working)
when connecting phone to windows pc, asking to install drivers...i am selecting and installing and clicking finish...but nothing is happening
plz check image 3 and 4...several times tried to install, but the same as image 3 & 4 (drivers not installing)
as my last attempt, I tried stock Gingerbread ROM...file transfer is perfectly working, but problem with this CM10
solution plz .. plz.. plz..
sekhar13515 said:
I installed nightly 2 some days prior...all working well..
From 6th nightly, file transfer is not possible to transfer files between pc and phone... (but previously only 1 time connected then also showed only some contents of sd card)
now on 7th nightly same problem and also voice search force closing and market telling msg, (no connection), even wifi is working better (after installing 7th nightly market worked for sometime, but after not working)
when connecting phone to windows pc, asking to install drivers...i am selecting and installing and clicking finish...but nothing is happening
plz check image 3 and 4...several times tried to install, but the same as image 3 & 4 (drivers not installing)
as my last attempt, I tried stock Gingerbread ROM...file transfer is perfectly working, but problem with this CM10
solution plz .. plz.. plz..
Click to expand...
Click to collapse
oh my god...it is hard to change to a wireless connection?downlaod airdroid from google play and transfer files wireless,no such things like drivers or these ****s
I can't use Bluetooth on nightly 7
sorry for my bad English
I can't use Wi-Fi, due to extra cost
Sent from my LG-P970 using xda premium
Hi guys....if you had this problem ever...just disable ANDROID DEBUG option...then u can able to transfer files
And also another option for Windows users...install windows media player 10...u can connect the device to PC..
I solved my issue on own..by googling in XDA in Samsung Nexus thread...
My problem solved....moderators plz close this post

mtp total commander?

I accessed the mtp file structure with total commander. I wondered on it. Is it something new?
Whoa! That's definitely *different*. What phone are you using?
I'd been considering finding (or writing) an alternate MTP client so that I could take advantage of the Full File System hack on ATIV phones and dump the running file system (Windows Explorer is a miserable MTP client). Looks like TC would probably do the job. However, looks like it also reveals even more than we knew was there...
I'll investigate (once I have a data cable and not just this silly charge cable) and see what I can find.
nothing new but available few months in beta releases (8.50)... just start TC, select Computer (drive overview) and WP8 phone is there
latest 8.50 version stable version
http://www.ghisler.com/amazons3.php
or beta 8.51 beta 4
http://www.ghisler.com/851_b4.php
The fact that the phone is there is not the exciting bit (although I didn't know TC supported MTP, so that's cool). The exciting bit is the presence of all those other "folders", like "Apps", "Metadata", "StorageInfo", etc.
I tried 8.51b4. Didn't get anything out of the norm.
thals1992 said:
I tried 8.51b4. Didn't get anything out of the norm.
Click to expand...
Click to collapse
exactly , me too.
i tried it with show hidden files , etc.
but nothing new
I used an Older version with Windows media audio plugin from ghisler.com (file system plugins)
my phone is 520 with Black and devunlocked by aiyiyong for 10 Apps. Actually áll the extra folders are empty. I Will try to copy something into them.
kiss.adam.pacman said:
I used an Older version with Windows media audio plugin from ghisler.com (file system plugins)
my phone is 520 with Black and devunlocked by aiyiyong for 10 Apps. Actually áll the extra folders are empty. I Will try to copy something into them.
Click to expand...
Click to collapse
what is your software version ?
Mine is 8.50
O sorry .
your Version is 8.01 . now see it
Last Edit : with 8.01 and that plugin :
still normal access on Lumia 920
I did it again by the same way.
History:
1. Installed TC a long time ago, (and it may be importent, set to always run with administrator rights)
2. bought l520
3. devunlocked l520, did preview for developers, installed gdr3, installed black
4. installed windows media audio extension
5. opened the phone, and amazed on the folders
thals1992 said:
I tried 8.51b4. Didn't get anything out of the norm.
Click to expand...
Click to collapse
Wow ! Take a look
Run as Administrator . Install Media Audio plugin that he mentioned
Go To Network neighborhood then Media Audio
You see your WP Device and in this partition you can see these folders .
but Unfortunately All of these folders are empty !
I'll try it with the Odyssey tomorrow. I wonder if having the Full FS made any changes to permissions to MTP on the device to actually be able to see something inside.
Sent from my Lumia 928 (RM-860) using Tapatalk
thals1992 said:
I'll try it with the Odyssey tomorrow. I wonder if having the Full FS made any changes to permissions to MTP on the device to actually be able to see something inside.
Sent from my Lumia 928 (RM-860) using Tapatalk
Click to expand...
Click to collapse
The most bad thing is that we can't write files in these folders .
not only these folders even in Phone folder !
we have write permission when navigate from This PC but we can't write when we navigate from this method
It's seems not very useful but still interesting .
we have to test another MTP device . maybe this plugin shows these folders for every MTP devices !
I ran across the source code, but I haven't found any information about those folders. Altough it is possible that the starnge folders are from an API.
I am trying to find other mtp clients, but tcmd and windwos explorer might be the only ones.
see here
kiss.adam.pacman said:
I am trying to find other mtp clients, but tcmd and windwos explorer might be the only ones.
Click to expand...
Click to collapse
1st my samsung
http://forum.xda-developers.com/attachment.php?attachmentid=2660691&stc=1&d=1396275291
2nd my nokia
http://forum.xda-developers.com/attachment.php?attachmentid=2660705&stc=1&d=1396275457
m
Can you modify/read system files?
I don't think it is avaliable, so please upload a file system tree except for your personal files
With 8.1 a new folder is avaliable via MediaAudio2 called: Media Library Service
kiss.adam.pacman said:
With 8.1 a new folder is avaliable via MediaAudio2 called: Media Library Service
Click to expand...
Click to collapse
still empty ? yes ?
ngame said:
still empty ? yes ?
Click to expand...
Click to collapse
Still

[UPDATE] Remix Mini updated to Remix OS 2.0.611

Remix Minis (1GB and 2GB) have just received OTA update 2.0.611.
This update has resolved the following reported issues:
1. Fixed issue where Amazon Video sometimes crashes when started.
2. Fixed issue where Clash of Clans sometimes can’t start.
3. Fixed issue where Clash Royale sometimes can’t start.
4. Fixed issue where open Slither.io sometimes loses click responsiveness.
Remember, our Help Center can help resolve most of your common issues:
http://support.jide.com/hc/en-us
Please also keep giving us feedback here:
http://support.jide.com/hc/en-us/requests/new
Latest OTA Update
Hi, can anyone tell me if they have updated to this latest OTA update? I live in the UK and have tried to update my box a number of times, automatically and manually with no success. Just trying to find out if it is only me unable to update.
Thanks
fred05 said:
Hi, can anyone tell me if they have updated to this latest OTA update? I live in the UK and have tried to update my box a number of times, automatically and manually with no success. Just trying to find out if it is only me unable to update.
Thanks
Click to expand...
Click to collapse
I updated yesterday. Seemed to take a long time, but updated successfully. I don't play games or the apps listed so the fixes didn't seem important but I run all updates.
Sent from my Nexus 7 using XDA-Developers mobile app
I have remix mini with sticker RM1G but it is actually RM1C inside current version is .512 and it reports as newest. please send a link to me for newer ROM to [email protected]. I want to use keymappping function.
Can you allso add a setting in user permissions for pad tv app that manages digital tv reveiver dongle connected to usb to have more priority on cpu and do not sleep cpu if pad tv is running because after 30 mins it starts to lag untill I make some action to it and it feels kind a cpu went from sleep to work and again no lag.
In last update (2.0.611) files and folders in ext SD card are seen ad doubled by apps. No problemi eith previous version (2.0.604)
PLEASE HELP
I have downloaded the latest update (Remix OS 2.0.611) the usual way using update feature in the settings.
After the download processes completed, I click the button to implement the update, as usual. But after that my Remix Mini never reboot back. With previous updates, it will always reboot and then start performing the update process.
please send 4 help here
In rmx os vrs 2.0.611, apps like Quickpic or music players show same files twice for files stored in external SD card.
Also when I delete a file stored in external SD card, the trash show me the same file twice.
I tried to restore my Remix Mini, but this issue persists. No problem with previous version (2.0.604). I have Remix mini 2Gb ram
i've always desktop crash with black screen.. only pressing Start i can see icon desktop
wiking76 said:
i've always desktop crash with black screen.. only pressing Start i can see icon desktop
Click to expand...
Click to collapse
My Remix Mini just went through an update and the wallpaper disappeared and the icons all disappeared.
Sent from my Nexus 7 using XDA-Developers mobile app
---------- Post added at 05:59 PM ---------- Previous post was at 05:31 PM ----------
Just rebooted and the Wallpaper and app icons returned as normal. Try rebooting.
Sent from my Nexus 7 using XDA-Developers mobile app
The days after again
AmoraRei said:
please send 4 help here
Click to expand...
Click to collapse
Thanks everything was fine after giving it a force shutdown and reboot.

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