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Hey guys, i got my kaiser a couple of days ago. Its a brilliant machine and i love using internet on it using my wifi connection at home. Suddenly it has stopped browsing the internet. It connects to wifi alright, show good strength signal and everything but when i enter a web address it takes ages to respond and in the end gives the error 'check name and try again.' what's wrong with it...?
i'd appreciate if some could help.
P.S. i have done countless soft resets and a hard reset as well.
cheers
I've had problems like that before. By any chance is your router named something like Linksys or default? I'm wondering if it's connecting but not using the correct profile. I'm not sure about the phones but on a computer you can connect to wifi that is wep enabled without a wep key. You can't get any data from the router but it shows your connected.
Also have you tried another access point to rule out your router?
Don't you have to go to wifi settings and change it from BEST PERFORMANCE to BEST BATTERY or is it the other way around?
ChumleyEX said:
I've had problems like that before. By any chance is your router named something like Linksys or default? I'm wondering if it's connecting but not using the correct profile. I'm not sure about the phones but on a computer you can connect to wifi that is wep enabled without a wep key. You can't get any data from the router but it shows your connected.
Also have you tried another access point to rule out your router?
Click to expand...
Click to collapse
No, i haven't tried any other AP, its my home network and i have only one router. Its quite an old one but i am sure its not from linksys. Last time i successfuly used wifi internet on my kaiser was a few hours ago before i installed a remote desktop access program on my kaiser. I have uninstalled it now but the problem remains.
The phone might have profiles based on the name of the router, so if you have a common name and it picks another one up of that name, it could cause this sort of problem.
ChumleyEX said:
The phone might have profiles based on the name of the router, so if you have a common name and it picks another one up of that name, it could cause this sort of problem.
Click to expand...
Click to collapse
So what do i need to change, the name of the router or the profile on the kaiser, by the way , where is the profile on the pocket pc ?
P.S. its Belkin and the called WLAN.
go into the com manager and hit settings, then wireless lan. You might want to look around in there to see if you can remove the profile.
RESOLVED
ChumleyEX said:
go into the com manager and hit settings, then wireless lan. You might want to look around in there to see if you can remove the profile.
Click to expand...
Click to collapse
Hi again, you wouldn't believe what i am about to tell you. The problem gets solved like magic just with a couple of clicks. In your power settings for the wireless network, change it from best battery life to best performance and voila! it starts working. The moment you change it back to best battery life, it dies out. I have tested it time and again and use another utility called 'vxutil' to use different commands like ping and see information like default gateways and DNS and DHCP but everything was alright.
P.S. this will only work if the network settings are correct ALREADY!
Thanks for the help guys!
Well I've had my Captivate for 3 months, and up until now it's been smooth sailing. Two days ago I came home and my power was off, and when it came back on I tried connecting to my router like usual, but now it won't connect. On the "wifi settings" menu it just says "obtaining ip address from..." for a few seconds then it says "disconnected" and goes back into "scanning..." mode. Also, under the "wifi networks" section it shows my network as "Disabled, secured with WPA/WPA2 PSK". (I am using a Linksys WRT54G with WPA2 security f.y.i.)
I've tried "forgetting" the network, I've deleted the whole file that remembers your networks, I've tried connecting via WPS button, I've double checked my password, I've power cycled my router, I've reset my router back to default and re-configured it...still nothing. It connects to the wifi on campus with no problems (in 4 different buildings), so obviously there is something wrong with my router setup.
If anyone has any advice on how to resolve this problem, it would be much appreciated!
**Also, I forgot to mention I am running Cognition v2.2 Beta 6
Bump for hope
Does anything else connect to your router
Sent from my SAMSUNG-SGH-I897 using XDA App
M3MPH1S said:
Well I've had my Captivate for 3 months, and up until now it's been smooth sailing. Two days ago I came home and my power was off, and when it came back on I tried connecting to my router like usual, but now it won't connect. On the "wifi settings" menu it just says "obtaining ip address from..." for a few seconds then it says "disconnected" and goes back into "scanning..." mode. Also, under the "wifi networks" section it shows my network as "Disabled, secured with WPA/WPA2 PSK". (I am using a Linksys WRT54G with WPA2 security f.y.i.)
I've tried "forgetting" the network, I've deleted the whole file that remembers your networks, I've tried connecting via WPS button, I've double checked my password, I've power cycled my router, I've reset my router back to default and re-configured it...still nothing. It connects to the wifi on campus with no problems (in 4 different buildings), so obviously there is something wrong with my router setup.
If anyone has any advice on how to resolve this problem, it would be much appreciated!
**Also, I forgot to mention I am running Cognition v2.2 Beta 6
Click to expand...
Click to collapse
Happened to me a few times. Only way I could get out of this was to restore to a previous backup, or install fresh again. By the way, I experienced this problem only on 2.2. Never happened on 2.1.
fatttire said:
Does anything else connect to your router
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Unfortunately I don't have anything else with wireless to test.
Elaborating on the issue
I've encounter exactly the same problem described here.
Samsung Galaxy S I9000. Froyo (official version). Not rooted.
Now it is the first time it has happened, and still I have not found a solution (restarted the router, restarted the phone and made more tests).
Before the upgrade to Froyo it has never happened. After the upgrade it worked ok for several days untill now.
Several other deviced at home are well connected to the router.
Its just s stupid suggestion maybe... but have you tried to change channels with your router?
Sometimes is just a stupid channel issue....
I found out the answer to this problem. I had to connect using static addressing. It seems at some point, the captivate 2.2 roms get confused for some of us and it starts trying to assign an IP address already used.
In my case, I tried everything... rebooting phone, router, ect.
Laptop connects fine, Wii connects fine...
But, I decided to connect via static addressing... BAM connected perfectly and instantly.
Connecting to other DHCP networks seems to be hit and miss as well.
So, I'd suggest reflashing might be the overall fix. But if you're like me and cannot reflash right away, try static addressing till you can get around to it.
yukinok25 said:
Its just s stupid suggestion maybe... but have you tried to change channels with your router?
Sometimes is just a stupid channel issue....
Click to expand...
Click to collapse
Not stupid at all, but unfortunately yes, I tried a couple different channels and still nothing.
DigitalEagle said:
I found out the answer to this problem. I had to connect using static addressing. It seems at some point, the captivate 2.2 roms get confused for some of us and it starts trying to assign an IP address already used.
In my case, I tried everything... rebooting phone, router, ect.
Laptop connects fine, Wii connects fine...
But, I decided to connect via static addressing... BAM connected perfectly and instantly.
Connecting to other DHCP networks seems to be hit and miss as well.
So, I'd suggest reflashing might be the overall fix. But if you're like me and cannot reflash right away, try static addressing till you can get around to it.
Click to expand...
Click to collapse
Awesome! This sounds like a promising solution, thanks. Yeah I need to reflash soon anyway seeing as how Cognition is up to 2.4.x already...
Probably won't be tonight, but I will do this soon and let you know my results.
Alright, I have typed just about every keyword into google relating to setting up my router/phone to use a static IP and for some amazing reason there are ZERO results that have any information whatsoever about setting up a static ip on a phone. This is really frustrating, so if anyone would be kind enough to explain how to do this or link me somewhere that does, that would be awesome
go to your wi-fi settings and click the menu button.
it should pop with a "scan" and "advance"
click on advance and scroll down to "use static ip address"
then i guess you have to put in your network details, not sure on the details there cause i have done it but experiencing same problem with my galaxy s
power went out and now can't connect to my network
Edit : Possible fix
I just managed to connect to my network.
I put the device in flight mode and restarted my modem at the same time
put it out flight mode and pluged in the modem again and now works.
Hopefully that works for you to guys.
Yea, works perfectly. I have my laptop connected to it right now. I usually have to reset the phone to get wifi again.
edit: I set it to static ip, but then i got the same problem. Except now google search engine works No webpage opens, youtube app didnt work either.. only the search engine worked.
Well my phone must be in a good mood today because it just decided to start working again all on its own! I don't know what caused it...I have actually had both my phone and computer constantly on since this started happening. So for now I'm keeping my fingers crossed and hoping it doesn't mess up again.
This is probably just for me, but this isn't a viable solution.
The ONLY router I seem to have this issue with is the one that Verizon gives all it's FiOs customers. It's the Actiontec M1424WR Router/Modem. I know my WEP key is correct because it works just fine on all the laptops and other phones (a Palm Pre and another Captivate on 2.1). It tries to obtain an IP address for about 5 minutes and then just sits and says disabled. Does anyone know if there's a way to dump the DNS cache or whatever like you can on Windows?
Add me to the list of ones having this problem...guess I'll try to reflash everything in a bit to see if that fixes the problem.
Just an update I backed up everything using Tibu and then just restored it and my WiFi problem went away.
Mine is stock and just started having this problem....will connect to other wireless routers except mine, really pissing me off!
I've tried many times having the the phone "forget" me, then put in my password(which is correct)...same thing over and over.
Same problem here
I have a galaxy s and the recent update to froyo brought me the same problem already described here.
And the "funny" thing is that my router doesn't have an Static IP option, it's a simpler router from the cable provider.
So i'm trying also to find a solution to this. Two days ago i changed the wifi channel and it worked. But today i have again the same problem and changing the channel don't work anymore.
Each time i find a possible solution, it only works one time.
This is really annoying me. This must be a froyo bug, 2.1 never gave me this problem
pedroc2009 said:
I have a galaxy s and the recent update to froyo brought me the same problem already described here.
And the "funny" thing is that my router doesn't have an Static IP option, it's a simpler router from the cable provider.
So i'm trying also to find a solution to this. Two days ago i changed the wifi channel and it worked. But today i have again the same problem and changing the channel don't work anymore.
Each time i find a possible solution, it only works one time.
This is really annoying me. This must be a froyo bug, 2.1 never gave me this problem
Click to expand...
Click to collapse
It must be a froyo beta bug. Remember we don't have a final version of this firmware for the Galaxy S family.
Sent from my Captivate
Hi All,
I have a weird problem with my captivate of not connecting to my home network. Let me start by telling that I have searched the solutions and tried doing everything except full factory reset. I have rebooted the phone, done reset on my router (Wifi was working just fine earlier.. so I think settings was not an issue. But I still did it), I removed the file data/wifi/bcm_supp.conf and let it regenerate it. Captivate displays "Obtaining IP Address" and it just stays there. I also see that IP address is being assigned to captivate in my router
Captivate is rooted stock Froyo
Router security: WEP
form the Wifi list, I found one unsecured network and captivate connects to that router just fine (signals are very week though...). I tried removing the security on my router but it still stuck on "Obtaining IP address".
Can you please please help me?? As I mentioned earlier, It was working just fine and suddenly stopped working two days back.
These all app updates are eating away my limited data of 200M.
Thanks a millian.
What's your router model ?
What channel are you running on ?
Are others routers close to you running on the same channel ?
Have you tried another channel ?
Did you try WPA2 ?
Could be incompatibility with your router. That happened to me before with my old router. It didn't work with some cell phone wifi devices.
Sent using XDA App
Try using the app "FXR." I had the same issue a couple times and this app seemed to fix it. It took a few tries though. I think it might be a router problem. I use the Linksys wrt54g.
You could also try assigning a static IP address to your device on the router side, and then telling your phone to use that address. I've used that in the past to some success.
As a test, have you tried (temporarily) disabling the security on your router to see if it connects?
I have a similar problem since upgrading to the past 3 nightlies. My phone sees and connects to my home network and says it has strong signal, but when I try to access Market or Internet it says there's a network error and I can't get thru. My two computers (one hard wired and one wi-fi) don't seem to have any problem hooking in to the internet, just my SGS1
Moozh1 said:
Try using the app "FXR." I had the same issue a couple times and this app seemed to fix it. It took a few tries though. I think it might be a router problem. I use the Linksys wrt54g.
Click to expand...
Click to collapse
Does the 'FXR' app set up IP addresses?
The App didn't work for me. I tried that yesterday. I was reading the similar problems on some other site yesterday and I found the following that solved my issue. In case someone like me still struggling with the WiFi problem.
Delete file data/wifi/bcm_supp.conf
Delete file /data/misc/dhcp/dhcp_list
reboot the device and it will create these files again and you will have to enter your WiFi password again in order to connect.
I am really glad that my WiFi is working back again.
FYI, I'd change the WEP to WPA.
cappysw10 said:
FYI, I'd change the WEP to WPA.
Click to expand...
Click to collapse
Where do you go to change that setting? I've been all thru the wi-fi settings and advanced settings, but didn't see anything that referred to WEP or WPA.
Just realized we're talking now about the router, not the phone, duh!
Yes, I certainly need to bump up the security settings on my router.
cappysw10 said:
FYI, I'd change the WEP to WPA.
Click to expand...
Click to collapse
22andy2 said:
The App didn't work for me. I tried that yesterday. I was reading the similar problems on some other site yesterday and I found the following that solved my issue. In case someone like me still struggling with the WiFi problem.
Delete file data/wifi/bcm_supp.conf
Delete file /data/misc/dhcp/dhcp_list
reboot the device and it will create these files again and you will have to enter your WiFi password again in order to connect.
I am really glad that my WiFi is working back again.
Click to expand...
Click to collapse
I used root explorer, but could not locate the files you mentioned. Directories were there just not files. I'm still exploring the router side. Thanks for the info tho.
Hi guys, this morning I received the notification that an update was ready (4.4.2 update, I live in Italy but my One is from Norway). Well, just ended the update, and since that moment, I' m not able to connect to any Wi-Fi network, even if from favorites. It founds networks, says connection in progress, and then nothing. Has anyone founded this kind of problem?
Sent from my HTC One using xda app-developers app
gezzy said:
Hi guys, this morning I received the notification that an update was ready (4.4.2 update, I live in Italy but my One is from Norway). Well, just ended the update, and since that moment, I' m not able to connect to any Wi-Fi network, even if from favorites. It founds networks, says connection in progress, and then nothing. Has anyone founded this kind of problem?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Try to erase cache or factory reset:cyclops:
gezzy said:
Hi guys, this morning I received the notification that an update was ready (4.4.2 update, I live in Italy but my One is from Norway). Well, just ended the update, and since that moment, I' m not able to connect to any Wi-Fi network, even if from favorites. It founds networks, says connection in progress, and then nothing. Has anyone founded this kind of problem?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Just updated, no problem with WiFi
How can I clear wifi cache without root?
Sent from my HTC One using xda app-developers app
gezzy said:
How can I clear wifi cache without root?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Connect your phone into fastboot mode and type fastboot erase cache
Sent from my HTC One using xda app-developers app
Just solved, the problem was the Wi-Fi protection. It seems to not connect on router with Wep, in Wpa everything works like a charm.
gezzy said:
Just solved, the problem was the Wi-Fi protection. It seems to not connect on router with Wep, in Wpa everything works like a charm.
Click to expand...
Click to collapse
Yep, alot of firmware versions do have issues with WEP encrypted WiFi networks.
WPA is the way to go.
Try4Ce said:
Yep, alot of firmware versions do have issues with WEP encrypted WiFi networks.
WPA is the way to go.
Click to expand...
Click to collapse
Good to know. I never knew about this problem...
Tried again with my router (Netgear DG834G v3), and my One won't connect in Wep neither in wpa. This morning i have tried with another router (an HTC One used like hotspot) and it was ok.
Now I've tried with that other router in wep, and it connects too. Before the update everything was ok with the netgear...someone can help me?
gezzy said:
Tried again with my router (Netgear DG834G v3), and my One won't connect in Wep neither in wpa. This morning i have tried with another router (an HTC One used like hotspot) and it was ok.
Now I've tried with that other router in wep, and it connects too. Before the update everything was ok with the netgear...someone can help me?
Click to expand...
Click to collapse
I am also having problems connecting to a Netgear router with WPA security after the update to 4.4.2 (ARHD 51), anybody have an idea what could be causing it? I could connect fine before upgrading to 4.4.2
You try this:
Change the device name under Bluetooth, restart device and connect to WiFi router again.
Sorry guys, I found solution 3 days ago, but didn't post it thinking I was the only with this problem. To solve it, go in settings, Wi-Fi, click on three dots up on the right, advanced and then mark the last voice in the menu (in italian I nave "IP automatico DLNA", and I think in english is " IP automatic DLNA"). It turn works in Wep, wpa, wpa2...everything)
Previously saved Wifi's not connecting after 4.4.2 update
gezzy said:
Sorry guys, I found solution 3 days ago, but didn't post it thinking I was the only with this problem. To solve it, go in settings, Wi-Fi, click on three dots up on the right, advanced and then mark the last voice in the menu (in italian I nave "IP automatico DLNA", and I think in english is " IP automatic DLNA"). It turn works in Wep, wpa, wpa2...everything)
Click to expand...
Click to collapse
I also face the same problem. I tried the above said method as well. But dint work. It seems that the problem is with only those saved networks before update. Can someone help me with this. Thanks
Hey there,
I seem to having the same problem. After updating my HTC one to android 4.4.2 I cannot connect to my WIFI anymore. The wifi is connecting and then nothing happens anymore. Can anybody help me with this
Thank you!
1. go to your router setting>> wireless setting>> disable the password required.
2. connect to your home WiFi from your device, see if connected (hope it does)
3. go to your router setting>> wireless setting>> enable password required (WPA/2)
4. connect to your home WiFi from your device with the new password.
It works for me, hope i helped.
To fix wi-fi problem on 4.4.2 android you have to rename Wi-fi Direct device name.
To do that you have to go:
WiFi - then 3 dots - WiFi Direct - 3 dots - Rename Device - HTC One.
zolty26 said:
To fix wi-fi problem on 4.4.2 android you have to rename Wi-fi Direct device name.
To do that you have to go:
WiFi - then 3 dots - WiFi Direct - 3 dots - Rename Device - HTC One.
Click to expand...
Click to collapse
IT WORKS FOR ME!! I just had to register here to say thanks, but this really works for me. Was using my room wifi running WEP, after a 300+mb 4.4.2 update to my HTC One, it just kept hopping between scanning and connecting and scanning.....was frustrated with it. I tried with another router, running WEP too and going out the same internet pipeline and it worked, just not my room router.
tried manually inputting mac address at my room router but didn't work, turn off/on multiple times but nope, was wondering if router problem or phone problem.
but then i change the displayed device name from Android_524b to HTC One case sensitive and voilah, it immediately worked, pick up the nice beloved wireless signal on the notice bar, and everything back to normal.....
no hard reset, no router re programming, no tearing the whole house to reprogram every darn piece of equipment. thank you so much
(btw, my router is a super old netgear g connection 2.4ghz adsl modem router. tried the frequency band changing to 2.4ghz but had no effect earlier)
zolty26 said:
To fix wi-fi problem on 4.4.2 android you have to rename Wi-fi Direct device name.
To do that you have to go:
WiFi - then 3 dots - WiFi Direct - 3 dots - Rename Device - HTC One.
Click to expand...
Click to collapse
It works like a magic!
Thank you very much.
no luck for me
twz91 said:
It works like a magic!
Thank you very much.
Click to expand...
Click to collapse
I've tried all suggestions in all of the forums that list a fix for my wifi problem and still no luck. still waiting on htc support to get back with me
Thanksssss!!!!!!!!!!!
zolty26 said:
To fix wi-fi problem on 4.4.2 android you have to rename Wi-fi Direct device name.
To do that you have to go:
WiFi - then 3 dots - WiFi Direct - 3 dots - Rename Device - HTC One.
Click to expand...
Click to collapse
thank you very very very very very much !!!!!! me also register an account to thank you.
Hi,
at first sorry for my english, it's not my main language. At second, I searched but didn't find anything here about my issue.
I set up 2 vpn connections in my P20 Pro (one to work, one to my home). Both vpn connections are working if I am connecting from mobile network connection. But the connection won't establish when trying to connect from a Wi-Fi (doesn't matter which, tried several different Wi-Fi's). The ports are open, the credentials etc. are correct and it's working from Wi-Fi on another Smartphone without problems.
I go to the vpn-menu, hit connect and 1 second later I get the message "not successful" for both connections.
Does anyone have an idea what could be the problem? Is it a known problem?
Thank you in advance
Best
Sefari
what were the vpn that u hv tried?
Sefari said:
Hi,
at first sorry for my english, it's not my main language. At second, I searched but didn't find anything here about my issue.
I set up 2 vpn connections in my P20 Pro (one to work, one to my home). Both vpn connections are working if I am connecting from mobile network connection. But the connection won't establish when trying to connect from a Wi-Fi (doesn't matter which, tried several different Wi-Fi's). The ports are open, the credentials etc. are correct and it's working from Wi-Fi on another Smartphone without problems.
I go to the vpn-menu, hit connect and 1 second later I get the message "not successful" for both connections.
Does anyone have an idea what could be the problem? Is it a known problem?
Thank you in advance
Best
Sefari
Click to expand...
Click to collapse
Sefari said:
I set up 2 vpn connections in my P20 Pro (one to work, one to my home). Both vpn connections are working if I am connecting from mobile network connection. But the connection won't establish when trying to connect from a Wi-Fi (doesn't matter which, tried several different Wi-Fi's). The ports are open, the credentials etc. are correct and it's working from Wi-Fi on another Smartphone without problems.
I go to the vpn-menu, hit connect and 1 second later I get the message "not successful" for both connections.
Does anyone have an idea what could be the problem? Is it a known problem?
Click to expand...
Click to collapse
I had the same issue. VPN connection was correctly set up to an AVM Fritzbox 7490.
Always used to work with my previous phone, stopped working when I started using my new P20.
When I read your comment a few minutes ago, the VPN connection (no settings changed) all of a sudden worked when I checked.
You may want to retry and check if it works. I don't know if some firmware update fixed the problem in the meantime, but now it works on my device.
Oliver.
I'm using Tunnelbear VPN on my Pro, and so far no problems with using it on wifi. Maybe just restart your Pro.
osu_gmx said:
You may want to retry and check if it works. I don't know if some firmware update fixed the problem in the meantime, but now it works on my device.
Oliver.
Click to expand...
Click to collapse
I have to correct myself here.
Unfortunately it looks like after a fresh reboot the VPN connection over WIFI works. Then after a couple of hours, it fails. Whereas the VPN connection over mobile data works a few seconds after the failed WIFI attempt.
Rebooted - VPN connection over WIFI successful again.
Pretty annoying.
Oliver.
Hi,
sorry, I forgot to post here. For me it worked after turning off "WiFi-Calling" and restarting the phone. I also would like to have WiFi-Calling because of bad cell reception at work but VPN is more important for me.
To be clear, this issue only persists when using integrated android VPN functionality. I didn't try other VPN-Apps from the play-store or somewhere else because I don't use 3rd party VPN-connections.
I didn't try to enable Wifi-Calling and testing VPN after the last upgrade (last week or so). Maybe they fixed it?
Best
Sefari
Sefari said:
...To be clear, this issue only persists when using integrated android VPN functionality. I didn't try other VPN-Apps from the play-store or somewhere else because I don't use 3rd party VPN-connections...
Click to expand...
Click to collapse
Interesting; I didn't know Android now has built-in VPN; going to check it out. (Awhile ago, I decided to go with either Tunnelbear or OpenVPN because they seemed to be the only VPNs that had independent security audits done.)