I have an Xperia Z with a completely knackered screen, no display at all. Is there any way I can get the personal data off this phone? It has the pattern screen lock so the USB otg option is a no go. Can I restore without deleting the data?
The phone has taken a beating, the back and casing is also damaged so I couldn't guarantee changing the screen would work although it seems to function normally. Shuts down with power button and vol up with 3 vibrations and starts again ok, can access it via PC but not any of the data due to the lock screen.
What are the option for data recovery if the phone is dismantled to access the storage?
yesfan said:
I have an Xperia Z with a completely knackered screen, no display at all. Is there any way I can get the personal data off this phone? It has the pattern screen lock so the USB otg option is a no go. Can I restore without deleting the data?
The phone has taken a beating, the back and casing is also damaged so I couldn't guarantee changing the screen would work although it seems to function normally. Shuts down with power button and vol up with 3 vibrations and starts again ok, can access it via PC but not any of the data due to the lock screen.
What are the option for data recovery if the phone is dismantled to access the storage?
Click to expand...
Click to collapse
If you can access cwm, backup the phone with it, connect phone to a computer. Copy the backup to pc, and do system restore with pcc or sus.
Btw, wrong section
No CWM
yesfan said:
No CWM
Click to expand...
Click to collapse
Well, that sucks. Try booting the device up normal and just install cwm, else just clear the phone....Data is just data.
have you tried android explorer
its file manager for pc ad you can access phone memory
not sure if it will work but its worth a try
Related
hi,
as per title the screen on my z1 is cracked (dropped) and the touch screen is not working, phone boots and hardware buttons work.
I need to get my photos/videos off the phone, but as I cant use the touch screen I cant press to allow USB connection on the phone.
Any thoughts on how to mount internal storage?
Thanks
solved
rebooted after removing sim card and used browser in PC companion.........
x1tom said:
hi,
as per title the screen on my z1 is cracked (dropped) and the touch screen is not working, phone boots and hardware buttons work.
I need to get my photos/videos off the phone, but as I cant use the touch screen I cant press to allow USB connection on the phone.
Any thoughts on how to mount internal storage?
Thanks
Click to expand...
Click to collapse
x1tom said:
hi,
as per title the screen on my z1 is cracked (dropped) and the touch screen is not working, phone boots and hardware buttons work.
I need to get my photos/videos off the phone, but as I cant use the touch screen I cant press to allow USB connection on the phone.
Any thoughts on how to mount internal storage?
Thanks
Click to expand...
Click to collapse
Don't worry
To repair the screen, nothing will be removed
So I sideloaded 5.1 and was fine all day long. Was down to 8% then I notoced the 1% warning 30 seconds later. It shut down before I could plug it in. I booted up and everything seemed normal but the screen wouldn't turn on after the boot screen. I could take a screenshot and power it off but that's it. After a few times cycling it, It started going into the boot as it did when I first installed the update. Optimizing apps, I figured that would fix the problem but sa,e black screen. I tried booting into recovery mode. It just shut it down when I chose that option. I can see the time and unlock screen when I wave my hand over it. Unlocking it does nothing. I get red LED when I hit the power button one time.
I ended up doing a system wipe and it's back to normal now. I'd still like to know the solution in case it happens again.
If it happens again try first to reboot by holding power and volume down buttons for 10 seconds and/or wipe cash
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
bjg222 said:
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Click to expand...
Click to collapse
Please stop bumping up every topic that says black screen with the same copy and paste message. Once was enough!
Sent from my XT1095 using Tapatalk
Hi all, forgive me if this has already been asked in some form.
My girlfriends Verizon Moto X lost battery one day while she was playing a game. After she charged and tried booting again, it just booted to a black screen. It still runs through the full boot animation. Weirdly enough, active display will still show her information (and can be interacted with until unlocked), and holding power will bring up a power menu for shutdown. The camera gesture also works to launch it, but you can't interact with anything at all. Safe mode provides the exact same issues.
She is running the latest 5.1 update and is fully stock. She also does not wish to root or flash a custom recovery.
I have tried to pull the data, which windows recognizes as a media device, but shows empty when clicked on. OSx immediately says that the storage can not be accessed over android file transfer. I plugged it in for ADB but ADB won't seem to find it when its turned on. It is recognized in fastboot though. I also wiped the cache via the stock recovery, but that didn't help.
I believe a factory reset will be the solution to the black screen, but she has a bunch of photos she would really like to save. Is there anyway for me to actually get them off of the phone? If she can get those, I can get it factory reset for her no problem.
Thanks for any advice!
The exact same thing has happened to my girlfriend's phone as well and I'm also looking for a solution to recover the data. Moto X (2014) Pure, 5.1
The device boots. The Motorola boot animation plays all the way through, the screen brightness dims slightly as normal, and then the Amber Alert from the previous night vibrates the phone several times and displays over a fully black background. There are no soft buttons and no status bar. The home screen appears not to have loaded (yet?)
Attempts to click "OK" to close the alert fail.
The phone is hot. It is working hard. Something stuck in a loop?
The power button will bring up the "Power Off" prompt with no issues. The animation plays smoothly and the phone can be powered off as normal. The phone is able to recognize touch input here.
Calling the phone while it's on will play a ringtone. It is receiving calls.
Plugging the phone into a computer will show up as an MTP device. However, there are no contents listed.
Sometimes, the phone will prompt that the "System" process is not responding and will ask to close it. This has no effect.
Booting into Safe Mode has no effect.
Clearing the application cache from recovery mode has no effect.
I have a CSE degree but absolutely no Android experience. Forensics on a NAND dump or something like that isn't out of the question, unless it's not possible. Hope you're able to get some help.
Edit: Some other threads with the same issue:
http://forum.xda-developers.com/mot...-screen-to-recover-data-t3168103#post62117413
http://forum.xda-developers.com/moto-x-2014/help/black-screen-boot-t3161110
https://www.reddit.com/r/MotoX/comments/3cf4gr/51_black_screen_after_turning_on/
https://www.reddit.com/r/MotoX/comments/3aqr95/moto_x_2nd_gen_black_screen_after_update/
https://www.reddit.com/r/MotoX/comments/383ej6/black_screen_on_startup/
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Update?
Hello,
I am having this issue as well.
Unfortunately I am unable to perform any form of factory reset, the bootloader also just brings me to the black screen and I am unable to use soft keys. The kicker for me is that I cannot connect to my PC with a working USB. I used to have that available and now no device is recognized.
Hi all
My screen light, when my qwerty is slide in, stop working. Idk why, but the touchscreen is not affected. When keyboard is out, it works fine...
is there any solution? is there any way to "force" the light on, even slide in/out my keyboard?
any ideas?
thanks a lot
Dalamar666 said:
Hi all
My screen light, when my qwerty is slide in, stop working. Idk why, but the touchscreen is not affected. When keyboard is out, it works fine...
is there any solution? is there any way to "force" the light on, even slide in/out my keyboard?
any ideas?
thanks a lot
Click to expand...
Click to collapse
Factory reset and/or reflash firmware with rsd lite
If device is not rooted factory reset should work.
Or
There are some apps like lightflow that may help
Sent from my XT907 using Tapatalk
Thanks a lot
Lightflow is for notifications?
I was referring to the backlight.
I think that it's a HW problem, poor connection between the screen and qwerty or something similar. I put a little carton between the keyboard and the screen and the lights on...
Hi again
My screen doesn't work anymore.
I dont know what happened with my phone, i think that in a reboot it entered to safestrap or other option and doesn't boot.
When I press vol keys, my D4 vibrates.
My pc shows 2 disk but I can't see the data (maybe it's unmount?).
I can't see the device via ADB.
PD: Fortunately, previously I made a backup of memory (8 GB) ... but I wanted made a full backup with safestrap D:
Dalamar666 said:
Hi again
My screen doesn't work anymore.
I dont know what happened with my phone, i think that in a reboot it entered to safestrap or other option and doesn't boot.
When I press vol keys, my D4 vibrates.
My pc shows 2 disk but I can't see the data (maybe it's unmount?).
I can't see the device via ADB.
PD: Fortunately, previously I made a backup of memory (8 GB) ... but I wanted made a full backup with safestrap D:
Click to expand...
Click to collapse
Your LCD or flex cable likely failed, fairly common with slide out droids
both can be replaced
you need to unlock you screen to see data on drives
Likely the Digitizer is still working, just need to guess where the unlock is
sd_shadow said:
Your LCD or flex cable likely failed, fairly common with slide out droids
both can be replaced
you need to unlock you screen to see data on drives
Likely the Digitizer is still working, just need to guess where the unlock is
Click to expand...
Click to collapse
Thanks again! superfast answer
Now, my pc shows "mot single adb interface" in device manager. But when i'm listing ADB devices, doesn't show my D4
Phone: LG G2 AT&T version (D800), unrooted, stock (no custom recovery), wifi off (but phone will automatically connect to home network if wifi can be turned on), not sure if usb debugging is on
What exactly I'm trying to do: get files and data from my phone to my PC (e.g. photos, contacts, notes, music) for later transfer to a new phone.
Details of the problem:
- The phone is pattern locked.
- The screen is cracked and totally unresponsive to touch.
- Upon pressing the power button or USB connection, the screen displays the lock screen. However, only about the top third of the lock screen is visible on the lower part of the screen; only the top row of the lock pattern grid is shown.
- Upon USB connection to mouse via USB OTG cable, the screen displays only the first frame. That is, it will display where the cursor was when the display was turned on, but not any subsequent movement of the cursor.
- Upon USB connection to PC, the phone enters MTP mode. However, when attempting to access the phone's files from the
PC, nothing is displayed, because the lock screen has not been bypassed.
I'd very much rather not let go of the data on my phone, so I hope someone can help. Any thoughts?
The_Pascuzzi said:
Phone: LG G2 AT&T version (D800), unrooted, stock (no custom recovery), wifi off (but phone will automatically connect to home network if wifi can be turned on), not sure if usb debugging is on
What exactly I'm trying to do: get files and data from my phone to my PC (e.g. photos, contacts, notes, music) for later transfer to a new phone.
Details of the problem:
- The phone is pattern locked.
- The screen is cracked and totally unresponsive to touch.
- Upon pressing the power button or USB connection, the screen displays the lock screen. However, only about the top third of the lock screen is visible on the lower part of the screen; only the top row of the lock pattern grid is shown.
- Upon USB connection to mouse via USB OTG cable, the screen displays only the first frame. That is, it will display where the cursor was when the display was turned on, but not any subsequent movement of the cursor.
- Upon USB connection to PC, the phone enters MTP mode. However, when attempting to access the phone's files from the
PC, nothing is displayed, because the lock screen has not been bypassed.
I'd very much rather not let go of the data on my phone, so I hope someone can help. Any thoughts?
Click to expand...
Click to collapse
Get a micro USB to OTG cable and connect a wired mouse. You can then use the mouse to draw your pattern and unlock the device. Then connect to PC and recover your data.
The Merovingian said:
Get a micro USB to OTG cable and connect a wired mouse. You can then use the mouse to draw your pattern and unlock the device. Then connect to PC and recover your data.
Click to expand...
Click to collapse
Thank you for your reply, but I've already tried that.
The_Pascuzzi said:
- only about the top third of the lock screen is visible on the lower part of the screen; only the top row of the lock pattern grid is shown.
- Upon USB connection to mouse via USB OTG cable, the screen displays only the first frame. That is, it will display where the cursor was when the display was turned on, but not any subsequent movement of the cursor.
Click to expand...
Click to collapse
At this point, the only other thing I can think of is those 5-in-1 OTG adapters that allow simultaneous mouse input and HDMI output, so I can see where my cursor is pointing via TV. The thing is they're hard to come by around here. They're not exactly cheap, either.
The_Pascuzzi said:
Thank you for your reply, but I've already tried that.
At this point, the only other thing I can think of is those 5-in-1 OTG adapters that allow simultaneous mouse input and HDMI output, so I can see where my cursor is pointing via TV. The thing is they're hard to come by around here. They're not exactly cheap, either.
Click to expand...
Click to collapse
Depending on the method required for your model number, you can try rooting and/or flashing custom recovery, use the custom recovery to create a nandroid backup and extract the data from the backup(backups made in TWRP recovery are almost impossible to extract valid data from), or while in recovery you can try using adb to pull the data you want or even do an adb backup then extract the data from the adb backup using something that can extract .tar/.rar files. You could even use adb with root to delete/modify the data stored for lockscreen then you can probably connect to PC normally and transfer whatever you're after.